Cleveland House Apartments Reviews
Reviews are based on experiences of actual residents.
Maintenance Staff
Grounds
Building Quality
Olivia C
Ive loved living here and the decision to move was not one I made lightly. Unfortunately after two great years Ive decided to leave to be closer to work bu Ive really enjoyed my time at Cleveland House
Reviewed on: 9/21/2023Sasha G
The front desk staff is so wonderful, especially Ty and Ms Michelle
Reviewed on: 9/19/2023Mary D
Easy move in process, clean, lots of natural light
Reviewed on: 8/20/2023Suncana P
Everyone has been very welcoming and helpful with any questions we have had in our move in process. Very thankful!
Reviewed on: 8/14/2023Natalia I
very friendly and helpful
Reviewed on: 8/8/2023travis j
Everyone has been very helpful my move in went very smoothly concierge desk staff have been very friendly.
Reviewed on: 6/1/2023Jack G
Lovely staff, make me feel very welcome. Small move-in details fixed very quickly.
Reviewed on: 5/31/2023Sonja T
Staff have been helpful and friendly.
Reviewed on: 5/28/2023Mary Alice D
Everyone we encounter is very helpful and attentive. Thank you for all that you do that makes this place a safe, functional home ??
Reviewed on: 5/26/2023Kelsey S
The front desk staff is WONDERFUL and the service team is super responsive and helpful!
Reviewed on: 5/22/2023Katherine R
Everyone has been very helpful
Reviewed on: 5/15/2023Anna C
Very kind staff and timely responses to maintenance few questions. Great communication about apartment updates via emails.
Reviewed on: 5/13/2023Sondra H
Everyone is very friendly and personable
Reviewed on: 4/14/2023Sahil M
Extremely helpful, kind, and responsive.
Reviewed on: 4/13/2023Morgan E
Everyone has been very helpful and very friendly! All my questions are quickly answered!
Reviewed on: 11/7/2022Brian M
It has been a wonderful apartment. The staff is terrific. A great place to live and a great place for our son’s first home.
Reviewed on: 12/9/2020Brooke R
The front desk staff and other apartment staff is fantastic. Tye in particular is a gem and made sure issues I’ve had have been taken care of.
Reviewed on: 10/20/2020Adrienne H
Front desk personnel are very welcoming, helpful and friendly.
Reviewed on: 9/29/2020Markus S
Just moved in, but extremely smooth and pleasant so far ... Great front desk and maintenance people
Reviewed on: 9/26/2020Kelly S
The concierge team have been extremely helpful with any request myself and my flatmate have asked. They are also very friendly and make you feel very welcome when leaving and entering my he building.
Reviewed on: 9/20/2020John S
Everyone has been extremely welcoming and friendly and accommodating.
Reviewed on: 8/25/2020Lola M
Every question my roommate and I have had has been quickly answered, and all of the maintenance requests have been resolved ASAP.
Reviewed on: 8/23/2020Paige S
We love our new place and are so happy with the professionalism of the building. Jamia was so amazing and helped us every step of the way. This was by far the best experience we have had renting and moving in within the city.
Reviewed on: 8/10/2020Solai S
Staff is very responsive and helpful when responding to requests and maintenance issues upon moving in to our unit.
Reviewed on: 7/23/2020Dana D
Team is super responsive and the concierge team is absolutely amazing!
Reviewed on: 7/9/2020Patrecia F
The front desk staff, leasing agents, and maintenance techs are all consistently friendly and professional. This is the quietest apartment I’ve ever lived in, and I’ve been nothing but happy with my experience so far.
Reviewed on: 5/3/2020Ellen G
Everyone is super helpful and maintenance is very quick when you send a request!
Reviewed on: 1/30/2020Scott S
All staff are pleasant and helpful
Reviewed on: 11/14/2019Elyssa D
Love where we live!
Reviewed on: 11/12/2019Casey H
All of the staff was very helpful and responsive to any questions or needs that I had.
Reviewed on: 9/20/2019Patrecia F
Reception staff is friendly, polite, and professional, as is the maintenance team. I look forward to coming home and really appreciate all the work they do.
Reviewed on: 9/11/2019Deboarah M
Ms. Brown has worked to find a solution to my apartment issues. And it seems she has resolved the issues above my expectations. All is not yet complete, but I am giving her my confidence that she and her staff will come through. Thank you
Reviewed on: 9/4/2019Beth L
We have the best service team at Cleveland House!
Reviewed on: 7/15/2019Benura A
So far, everyone has been very helpful and nice! From the moment I would in from the front door it feels like home!
Reviewed on: 7/7/2019Charles F
I love how respectful and how thoughtful the employees are here and how peaceful it is here Im thankful for everyone that comes in contact with myself and my children thank you so much #BLESSED
Reviewed on: 6/11/2019Clayton S
I had a wonderful experience living in Cleveland house. From the monthly rate, to the friendliness of the staff, to the responsiveness of the service, I don’t think I could have asked for a better experience. Thank you to everyone!
Reviewed on: 5/30/2019Lisa W
The staff and Leasing Officers are so nice and provide timely responses to any inquiry I’ve had before, during, and after I moved in.
Reviewed on: 4/25/2019Louisa K
I think the personnel who work here in all capacities are great with customer service. As a pet owner, I particularly appreciate having the dog bags and disposal easily accessible and I think that is a selling point that sets you apart from other apartment properties I considered. We have really enjoyed our time here.
Reviewed on: 4/15/2019Taylor P
Front desk workers are always very friendly and helpful
Reviewed on: 4/8/2019Rebecca D
Ive loved living at Cleveland House, the community and staff is friendly.
Reviewed on: 3/28/2019Ori T
The Cleveland House team is great! Always there to answer questions and help
Reviewed on: 3/25/2019Jane F
Staff have been friendly and very helpful. They’ve also been very responsive to service requests and any issues we face.
Reviewed on: 3/19/2019Erica T
The staff who work at Cleveland House a very kind and professional.
Reviewed on: 3/12/2019Greg K
Service team and front desk staff are very friendly.
Reviewed on: 3/7/2019Clayton S
Great service. Ppl at the front and mgmt office are always nice
Reviewed on: 3/2/2019Bailey R
The team is so friendly and always helpful!
Reviewed on: 2/18/2019Ann D
The team is always willing to help no matter what time of day. The staff even calls to make sure everything is working and going well. I really appreciate the thoughtfulness and time each staff member takes to make living here comfortable and safe.
Reviewed on: 2/14/2019Marisa L
The front desk is always friendly and maintenance is quickly performed.
Reviewed on: 2/10/2019James S
Thomas Martin, DeMarcus and Michelle make me feel so welcome. Very much appreciate their energy and friendliness of having them at the front desk. And the trash is always cleaned by the morning. Very appreciative of the hard working janitorial staff. Also very nice to speak with.
Reviewed on: 2/7/2019Leah W
Everyone is super helpful. The team will go out of their way to help when needed.
Reviewed on: 2/4/2019Jonah E
Very welcoming and helpful.
Reviewed on: 2/4/2019Caitlin S
Everything has been great so far
Reviewed on: 1/23/2019Samantha M
Besides a couple small maintenance issues with the apartment, everything has been great.
Reviewed on: 12/6/2018Anjali K
Any question I have asked is answered quickly and happily!
Reviewed on: 12/2/2018Beth L
Everyone has been extremely helpful and made for a smooth transition for me. Service with a smile and a kind word. It’s the best experience I have had in a new residence!!
Reviewed on: 11/29/2018Roxanne P
Wonderful staff, quite neighborhood, friendly dogs!
Reviewed on: 11/10/2018Elyssa D
Love the area, staff is friendly, have had no issues at all!
Reviewed on: 11/3/2018Scott S
Always prompt in answering service requests. Front desk is always friendly and helpful
Reviewed on: 11/1/2018Jeffrey E
friendly, and efficient. great.
Reviewed on: 9/11/2018Kaila F
The team has been amazing and so helpful as I settle into my new home. Everyone I interacted with has been friendly and more than willing to help me.
Reviewed on: 8/22/2018Daniel M
All the staff isvery professional. They have been helpful since the very beginning. We only can praise their work and be thankful for it.
Reviewed on: 8/19/2018Bailey R
Everyone at the Cleveland House has been so kind and helpful. They made the move-in process and adjusting to living in Woodley Park easy.
Reviewed on: 7/18/2018Jennifer C
Everyone has been very helpful with everything during the move and have answered questions quickly.
Reviewed on: 7/18/2018Brooke M
Answered all questions, friendly, approachable
Reviewed on: 7/7/2018Jonah E
The entire Cleveland House team made our move seamless and were very welcoming when we arrived to move into our apartment. Tierra was especially helpful and generous with her time and answered all of our questions.
Reviewed on: 6/23/2018Lindsay C
The team is amazing. From management to service, we have never had a negative interaction with anyone. Folks are pleasent, positive, and smiling. They are also genuinely invested in making the property feel like home.
Reviewed on: 6/19/2018Hallie W
I am very impressed by the friendly staff who made move in so easy and were so nice and welcoming!
Reviewed on: 6/18/2018Avinandan P
The team had been very responsive to service requests. Also the extra curricular activities are very much appreciated.
Reviewed on: 6/7/2018Kathryn C
The leasing team and the front desk people are the best. The leasing team answered all of our many questions and accommodated several apartment visits prior to starting our lease. The front desk people are extremely friendly and are a joy to see and talk to every day.
Reviewed on: 6/4/2018Lora G
I LOVED living at Cleveland House! I always told people that I had the best apartment in DC! Cleveland House is comfortable, clean, safe, convenient, and homey, and I would have stayed there indefinitely if I werent moving out of state for a new job. It breaks my heart to leave - I will miss this community :
Reviewed on: 5/3/2018Eric L
Employees on site are friendly and great. Servicemaintenance team is quick and effective.
Reviewed on: 4/21/2018Christine S
Everyone is very friendly and responsive.
Reviewed on: 4/18/2018Elyssa D
Everyone has been friendly and helpful!
Reviewed on: 4/8/2018Michelle B
Everyone has been extremely kind and responsive!
Reviewed on: 3/29/2018Breanna N
I loved living at Cleveland House Apartments. If I was staying in DC for medical school, I would be happy to continue living here. Unfortunately my grad school plans will take me elsewhere, but my experience with Equity ResidentialCleveland House has been nothing short of exceptional.
Reviewed on: 3/27/2018Marisa L
The team has been very helpful and polite at all times!
Reviewed on: 3/1/2018Emily F
The staff is always available at the desk and all staff members are very friendly.
Reviewed on: 2/23/2018Kevin B
Super helpful and polite
Reviewed on: 1/30/2018Alison J
Overall, the team has been responsive and helpful.
Reviewed on: 1/5/2018Kyla T
Always responsive and kind.
Reviewed on: 10/18/2017Lindsey B
Mary was my leasing agent and made my move beyond easy. Mary was accommodating, friendly, and extremely helpful and flexible when we were dealing with movers and delivery people. Ty , the weekday front desk women, is also very helpful and brightens my day! I could not be happier with the support of the Cleveland House staff.
Reviewed on: 10/10/2017Hannah W
Love the front desk team.
Reviewed on: 10/6/2017Megan B
Barry and Michelle are the best!
Reviewed on: 10/5/2017Deboarah M
Generally friendly and helpful staff
Reviewed on: 9/13/2017Andrew S
All around excellent service. The maintenance is my favorite aspect of the building.
Reviewed on: 9/8/2017Jack P
What a wonderful place. The staff has been professional and friendly. Maintenance work was done in a timely, quick fashion, and the location was perfect for our commutes. Very glad I chose Cleveland House.
Reviewed on: 8/17/2017Tori D
Apartment was clean at move in, office staff has been friendly and accommodating expecially during move in and helped us feel comfortable as we have been getting acclimated.
Reviewed on: 8/9/2017Poojitha S
Everyone has been very nice and helpful!
Reviewed on: 7/13/2017Elizabeth W
Love living in this building, I cant think of anything I would change
Reviewed on: 6/2/2017Jadrian C
Very kind, willing to help and answer questions
Reviewed on: 4/20/2017Bruce J
Mary is terrific, so helpful, incredibly efficient and knowledgable. Angela is great, also super-helpful with making things work. Barry, Joy, Theo, and everyone Ive met on the staff is a pleasure to work with. I feel at home.
Reviewed on: 12/30/2016Samuel D
The staff has been exceptionally friendly during our time here. Within 24 hours, it seems that had our names memorized, and they remember when I have a package, even when I forget. The apartment overall has been lovely. Thank you to everyone involved.
Reviewed on: 8/29/2016Robert N
Mary and Rebecca are wonderful. Mary, especially, is superb. She sold me on the location of the apartment building, the features of the apartment and the features/amenities of the building. I had an issue with the laundry vendor (no cards were available for purchase) and Mary took care of the issue quickly for me. I love Cleveland House!
Reviewed on: 8/29/2016Benjamin S
Everything has been wonderful--we love living here!
Reviewed on: 7/1/2016Michael H
We had a wonderful experience at Cleveland House and with Equity, which is why we're transferring our lease to another Equity property: Vantage Pointe in San Diego.
Reviewed on: 4/20/2016Jeffrey P
Great job all around. I moved in site unseen and couldn't be more pleased. Nice work.
Reviewed on: 8/21/2015Emily I
I am sad to leave and hope to move back in the future!
Reviewed on: 7/10/2015Jessica S
I'm very much enjoying living in my apartment and love the community. I would recommend it to my friends if they were looking :)
Reviewed on: 4/3/2015Steven C
The past year here have been great. The staff is courteous, professional and helpful. Our individual unit has been a great home and the communal spaces are always clean and in great shape. We would never have elected to leave on our own volition but unfortunately a new job has necessitated a move out of state. This is a great complex with great staff in a great location and we will miss it.
Reviewed on: 3/23/2015William W
Been here for 1 1/2 years and very satisfied. Very good communication to tenants on any work being done in or around building and that makes it easy to plan for.
Reviewed on: 1/30/2015Cara P
I have loved living at Cleveland House! I would like to see some updated features within the apartment. Front desk has always been helpful and service requests responded to promptly.
Reviewed on: 1/22/2015Brittany W
The front desk employees are unbelievably friendly and helpful. Their warm greetings and friendly personalities are greatly appreciated. Each guest that has visited us has made a note and commented on how upbeat and welcoming they were. Thank you!
Reviewed on: 12/5/2014Diana H
The concierges at this building are great and make this building a great place to live. They are incredibly helpful, always greet you by name, and take an active interest in the tenants. It is especially nice to walk in and see the cheerful concierges who will say hi. My family commented on this as well when they would come to visit. Barry has been particularly helpful to us and goes above & beyond in assisting tenants. I also have appreciated the assistance of the management staff and Tyler has been accessible and helpful. Even though the building does not have a lot of amenities and is older (hence things break), the staff makes the building one that I would definitely recommend to any person.
Reviewed on: 11/6/2014Chih Ping T
Tyler is an excellent building manager. He is friendly, knows everyone's name, and respond to emails in a timely manner. He has also gone above and beyond installing the new dog park next to the building and adding dog bag stations around the building. Thank you Tyler for everything you do for us @ the Cleveland House!
Reviewed on: 10/24/2014Thomas B
High compliments to Tyler Gordon at The Cleveland House property in Washington DC/Woodley Park. He does a superb job all around, his presentation is polished and detail oriented and he exhibits a friendly, welcoming demeanor as the manager of the apartment community. I believe Equity would be fortunate if team members across other properties operate as Tyler does.
Reviewed on: 10/22/2014Luis A
I loved my 5 years living at Cleveland House and in a way it will be very sad to be leaving but as I enter a new chapter in my life with a partner we decided that relocating would be a good fresh start for both of us. Will miss all the great staff!
Reviewed on: 10/7/2014Claire W
Very happy with Cleveland House!
Reviewed on: 7/10/2014Adam G
This is a very quiet, comfortable community. It was what I was looking for, so I was very satisfied. If there was a Cleveland House where I am moving, I would most likely rent there.
Reviewed on: 4/3/2014Zachary R
Nobody at the building did anything wrong - I finished school and am moving on. I had a great experience in this community.
Reviewed on: 4/1/2014Maria M
Our front desk staff (Barry, Michelle) and our leasing consultant (Tyler) are so friendly and they make a point to know us by name. The service staff is very professional and resolves our maintenance issues quickly. Our building is in a great location, and I love the gym and rooftop deck. I've recommended this building to many of my friends, and I hope to lease with my equity in the future!
Reviewed on: 3/17/2014Steven C
We have been very happy with our experience at the Cleveland House so far.
Reviewed on: 3/4/2014Chloe L
The location of the apartement community is perfect, in a quiet neighborhood but still close to the metro and restaurants. The staff is very nice and efficient.
Reviewed on: 3/3/2014Eric S
The staff at Cleveland House is excellent. Linda and Barry are wonderful at the front desk; they are nice, attentive, and helpful. Tyler Gordon goes above and beyond in service to the community. I moved into Cleveland House sight unseen from across the country. Tyler worked with me to ensure the best apartment and take care of all of my needs. He is an invaluable asset. Overall, the office staff and maintenance service make a great team!
Reviewed on: 2/23/2014Alicia A
We really love being here!
Reviewed on: 2/18/2014Steven L
The office staff are great! :-)
Reviewed on: 2/15/2014William W
I have been very impressed with all aspects of my living at Cleveland House. The manager, Tyler Gordon, is extremely helpful and a verey hands on pro-active leader for the complex.
Reviewed on: 1/30/2014Deboarah M
Really enjoying my new home and do hope to be at this address for a number of years. The property is well kept, staff friendly and building feels very safe.
Reviewed on: 1/30/2014Christine P
The building's staff are some of the best I've had in my 15+ years of being a renter. Thank you for everything, and keep up the great work!
Reviewed on: 12/20/2013Jose F
Great Building with friendly, welcoming staff
Reviewed on: 11/10/2013Jose F
Everyone is so welcoming. Quickly felt like home.
Reviewed on: 9/19/2013Diana H
Deborah Ferraro was especially helpful during the move-in process and when I was looking for apartments. I appreciated her assistance and she was very accessible to answer any questions. The fact that she was the property manager and I had such good interactions with her was one of the reason that I ultimately decided to lease with the Cleveland House.
Reviewed on: 8/28/2013Zina D
I really enjoyed my experience at Cleveland House and everyone was always so helpful and nice! Thanks you!
Reviewed on: 8/16/2013Allison P
A great experience so far! Thank you!
Reviewed on: 8/6/2013Olga S
So far, we are very satisfied.
Reviewed on: 7/1/2013Rachel L
I enjoyed living in the Cleveland House and was overall very satisfied. Thank you!
Reviewed on: 6/18/2013Trillium S
Everyone has been REALLY friendly, helpful and responsive. A+ staff!!!!!!!!!!
Reviewed on: 6/5/2013Lan L
It has been an absolute pleasure to call Cleveland House home for the last few years! I will miss it dearly. The office and front desk staff and service team are amazing, especially Tyler, Barry, Linda, Bob, and Michelle! Many kudos to them for outstanding service each and every day. Always made me smile to see them and chat. My apartment was also fantastic, service requests were handled in a very timely manner, and the common spaces were lovely. Couldn't ask for more!
Reviewed on: 5/29/2013Kerstin S
The property management team is great in Cleveland House!
Reviewed on: 4/21/2013Kirsten L
It has really been great living here, thank you! I should also say that the staff is exemplary. The front desk staff in general are lovely, and Barry in particular is a wonderful presence here.
Reviewed on: 4/11/2013Jon K
the staff has always been helpful and friendly.
Reviewed on: 4/2/2013Kate B
We've been very happy to live at Cleveland House. Many thanks to the great staff.
Reviewed on: 4/2/2013Lori L
Great place to live!
Reviewed on: 3/18/2013Melinda S
I think the maintenance services and the price of the apartment are the most important features that affect my experience living here. They are the most important reasons I stay at the Cleveland House!
Reviewed on: 2/28/2013