How can we help you?
Submit service requests, contact Resident Relations, or our corporate offices.
Submit a Service Request
Current residents can submit service requests and questions, pay rent, and find property contact information on the resident portal.
Resident LoginFor prompt attention to maintenance needs, please be sure to contact your community manager as outlined in your rental contract.
Resident Relations
We can assist current residents by directing your kudos or concerns to the appropriate management team. Our management teams will work to respond to you within two business days.
Contact UsFederal Fair Housing Laws prohibit us from discussing resident issues with anyone other than the lease signer(s).
Equity Residential employees are not expected to accept resident behavior that is abusive, threatening, harassing, or discriminatory.
Media and Press Inquiries
Equity Residential is a member of the S&P 500, and shares are traded on the New York Stock Exchange (NYSE) under the symbol, EQR.
Investor RelationsOur Investment Strategy
It’s our goal to own a diverse portfolio of high-quality assets that offer an exceptional living experience for residents in places where they most want to live, work and play.
What We Buy/Build/Sell