2501 Porter Apartments Reviews
Reviews are based on experiences of actual residents.
Grounds
Maintenance Staff
Building Quality
Lois W
Jimmy, in particular, has a way of making me feel cared for. The year after year constancy of Uranna's presence and friendliness is a comfort and, similarly, Ken always welcomes me ?home?.
Reviewed on: 10/30/2023Monica C
Steve is great! His approachable attitude made us feel comfortable with signing a lease at porter.
Reviewed on: 10/8/2023Davis L
The team has been exceptional!!!
Reviewed on: 9/28/2023Vladimir J
Very diligent manager Stephen, has made the move easy for us. He was very responsive and has assisted with large futniture deliveries and explaining how things worked.
Reviewed on: 8/26/2023Pamela K
We would have stayed if we werent buying a house! Thanks for being a great home for the last three years.
Reviewed on: 7/13/2023Erin W
So caring and efficient!
Reviewed on: 6/25/2023Thomas V
I have only been living here for a month or so, but everything has been great so far!
Reviewed on: 6/21/2023Alexis D
Great community with every amenities you can think of. Personnel is really kind and helpful.
Reviewed on: 6/8/2023Alexis B
The staff friendly and willing to help when I have questions.
Reviewed on: 5/6/2023Mirtha G
I liked it overall.
Reviewed on: 4/24/2023Guillermo A
Excellent work as always
Reviewed on: 4/20/2023Sheila N
Living here has been a great experience. I’ve made many friends in the building and am sad I’ll be leaving this behind .
Reviewed on: 12/13/2022Asma A
Super kind and professional.
Reviewed on: 11/10/2022Doug K
We loved it! Moving to Baltimore otherwise we would stay!
Reviewed on: 4/10/2021Andrew K
Your team is helpful and responsive whenever we have questions or need maintenance support.
Reviewed on: 4/5/2021Travis C
Sheila was great at providing us with different options and video tours throughout the rental process and was such a big help with the move-in logistics and handling all of our questionsconcerns with quick responses and solutions.
Reviewed on: 2/16/2021James G
The staff, Sheila and Ken in particular have been wonderful.
Reviewed on: 1/3/2021Emily P
Everyone is very responsive about any issues but there has honestly not been many. Very happy with my decision to move in!
Reviewed on: 12/29/2020Emmett P
Sheila has been so helpful and made us feel welcome. We have had a few maintenance requests and they are being looked at quickly and thouroughly.
Reviewed on: 12/21/2020Carol W
2501 is a great, happy place. One big reason is because all the residents behave in a very polite way, are quiet and courteous. Office maintenance was also always very responsive, in same day. So that makes the difference!
Reviewed on: 12/1/2020Kirsten M
Sheila has answered all my questions about moving in quickly even when she was working from home! and has made sure my move in went smoothly.
Reviewed on: 11/25/2020Thomas G
2501 Porter St apartments has been amazing. Have lived in Capitol Hill, in NW near American University, and here during my 3.5 years in DC. Porter street is safe, the staff is AMAZING, and Rock Creek as a back yard is the best perk in the city! We will return to 2501 ifwhen we move back to DC
Reviewed on: 11/12/2020Sheila N
The front desk staff is great and maintenance is quick to resolve issues.
Reviewed on: 10/23/2020Mindy A
Sheila and everyone here at 2501 Porter has been very friendly and helpful!
Reviewed on: 9/2/2020Natalia V
Sheila has been super helpful and kind.
Reviewed on: 7/29/2020David S
The managers and front desk folks are fantastic.
Reviewed on: 7/18/2020Patricia F
The only reason why I am not renewing my lease for another year is that I am relocating to Atlanta, GA. I am sorry to leave 2501 Porter Street, which has been my home for over 8 years. I appreciate all of the managers and staff I have met during my years here, and have nothing but great respect and appreciation for all of them.
Reviewed on: 7/6/2020David Q
The staff is always very friendly. My work orders are always completed in a timely manner
Reviewed on: 6/26/2020Ashley S
Great community and amenities
Reviewed on: 6/16/2020Kimberly G
Management and service has improved significantly and the team is great.
Reviewed on: 6/7/2020Erin H
The community team is very friendly and helpful. They have been so positive throughout this COVID limbo. The cleaning staff is amazing and we are so thankful they are around to keep the building clean and residents safe.
Reviewed on: 5/12/2020S. Christine B
I love the whole team. Great people, we have had peace in this building throughout the crisis. Im really grateful for Jake and his commitments here, real effort made all the time, and Ermias who is such a great handyman, and all the front desk staff who all care and are helpful and really keep an eye on things. Brava to Urana!
Reviewed on: 5/10/2020Joy P
Urana and the front desk staff are kind, attentive and do a wonderful job managing all the packages. The cleaning staff keeps this building spotless and maintenance go out of their way to find solutions to odd problems that come up with an older building. The outdoor space looks marvelous
Reviewed on: 5/8/2020Marc S
Jake, Sheila, Urana and Ken are the very best. It brightens my day to see them
Reviewed on: 4/24/2020Mark P
Front desk staff is awesome, quick fixes from maintenance, and responsive community manager!
Reviewed on: 12/2/2019Apollo S
Fast response to service requests Never any issues with package deliveries Friendly door attendants Amenities for barbecues
Reviewed on: 11/1/2019Brittany P
Jake and shelia were accommodating, friendly and knowledgeable during our move in process. Maintenance requests are answered quickly and with efficiency.
Reviewed on: 10/12/2019Eszter S
From Sheila who gave me the initial tour and took care of my paperwork, to the very skilled maintenance person, everyone has been very nice and welcoming.
Reviewed on: 10/5/2019Martin N
Responsive to my requests for maintenance very friendly at the front desk
Reviewed on: 10/3/2019Zack C
Very nice and helpful staff
Reviewed on: 8/18/2019Candice M
Very nice, always happy to help
Reviewed on: 6/29/2019Neveen M
The team was very responsive and worked with me to accommodate any special requests -- especially with our move in!
Reviewed on: 6/18/2019Aline D
It was great, we are only leaving the building because we buy an apartment. I always recommend your building to people searching.
Reviewed on: 5/9/2019Christopher G
The team has been incredibly friendly, welcoming and helpful.
Reviewed on: 3/28/2019Patricia F
The entire staff of 2501 Porter Street, under the solid leadership of Sam Cole, does a remarkable job keeping the building in shape despite its age, serving the residents, and making this a great place to live. Theirs is not an easy job, but I hope they know how much they are appreciated.
Reviewed on: 3/25/2019Nicholas D
Very satisfied with our living experience.
Reviewed on: 1/1/2019Sarah R
The team has been responsive, friendly, and kind.
Reviewed on: 12/22/2018Helen S
Andrew was great! He was able to answer all of my questions in a timely manner. He worked around my schedule and was very flexible on any time changes I threw at him.
Reviewed on: 12/20/2018Aaren D
All of the concierge and building staff are fantastic. We have lived here for years and enjoy it.
Reviewed on: 10/22/2018Jessica H
Everyone who works at the building is always friendly and willing to help in any way.
Reviewed on: 9/2/2018Kimberly G
Staff is great, love them, make it seem like home. Quick turnaround on repairs again now too since the construction has ended. Beautiful place to live and great location.
Reviewed on: 7/12/2018Margaret B
Lovely to work with
Reviewed on: 7/9/2018Anthony I
Everything is great here.
Reviewed on: 6/28/2018Mackenzie M
Nelly is great! She’s very personable and really gets to know every tenant.
Reviewed on: 6/22/2018Hailey M
Everyone who works at our building is so friendly, amazing and helpful. Ive never lived in a building with staff Ive loved so much.
Reviewed on: 6/18/2018Gallia L
It is a wonderful apartment building. The renovation turned out great, the staff is helpful and kind. We would have loved to stay, but are leaving the country.
Reviewed on: 6/4/2018Aline D
All the team is very friendly, always available for help or answer questions.
Reviewed on: 6/1/2018Meghan C
This was a key decision in moving here. An apartment inevitably means some conflict but the team has handled every issue quickly and to the best of their ability.
Reviewed on: 5/27/2018Jon S
Everyone is always pleasant and very responsive whenif any issues arise which is very rare.
Reviewed on: 5/18/2018Elizabeth W
The team at 2501 Porter is very attentive and considerate
Reviewed on: 5/2/2018Aaron K
My wife and I recently signed a lease and are in the process of moving in. Nelly has been an outstanding support all along the way, being accommodating and patient, answering our questions quickly, and making us feel welcome. There are a few unit fixes needed that we expect will be addressed soon. Could not have had a better experience.
Reviewed on: 4/24/2018Patricia F
Everyone at 2501 Porter brings and makes me love my home. They do Equity proud!
Reviewed on: 3/23/2018Bianca T
The whole team is lovely.
Reviewed on: 2/27/2018Robin J
It was so easy to manage lease documents and payments on-line. Nelly, Byron, Samuel and Joseph were all quick to help answer questions and make sure small problems were resolved quickly.
Reviewed on: 12/15/2017Robert R
They are awesome! Nelly is one of the nicest people I have ever met!
Reviewed on: 11/28/2017Meghan C
The team has been incredibly professional and responsive to the inevitable questions and concerns that arise when you first move to a new place. Its great to have people know exactly who we are and whats going on in our lives, particularly when theres a few hundred residents to remember.
Reviewed on: 10/8/2017Jessica H
Everyone who works at 2501 porter is amazingly kind, professional and they go out of their way to help solve problems.
Reviewed on: 9/9/2017Marc S
Nelly and Nate are awesome and everyone is so nice and organized
Reviewed on: 9/4/2017Alexandria F
Everyone has been very friendly and helpful.
Reviewed on: 8/11/2017Alisdair M
The team does a really nice job across the board. When there are delays we get status updates and explanations.We feel that if there is a real problem, it will be taken care of or at least the team will do everything they realistically can.
Reviewed on: 6/14/2017Nichola C
The apartments are attractive and spacious--I love that every apartment is renovated and has in-unit washerdryer as well as a balcony. The staff members are very friendly and maintenance requests are always addressed promptly. The neighborhood itself if amazing--so close to Rock Creek Park and its close but not too close to downtown.
Reviewed on: 6/2/2017Ryan M
Incredibly helpful community. Very fast at addressing issues with the apartment. Unbelievably nice people.
Reviewed on: 5/26/2017Sigrun Jona K
They have been just perfect - always been there for us, helping us with our questions.
Reviewed on: 4/26/2017Connor S
Everyone on staff has been extremely helpful and friendly. The facilities are clean, and the apartments quiet. Everything we hoped for!
Reviewed on: 4/15/2017Sharon M
Great staff! Very friendly helpful.
Reviewed on: 4/5/2017Mirabelle S
I loved living here and will miss the community deeply! I wish we worked closer to allow us to continue to live here.
Reviewed on: 3/13/2017Leslie W
Really appreciate Nates attention to detail and regular, timely follow-up. Nate took so many additional measures during the leasing and move-in process to really help this new place feel like home, and I really appreciate Yosefs extra work in the unit as well.
Reviewed on: 2/24/2017Emily A
The entire team at 2501 Porter has made a great effort to help me with every need, and they are a very welcoming bunch. I feel right at home!
Reviewed on: 2/10/2017Mark P
The front desk staff (especially Joseph) and the office staff (especially Brionna) are so friendly and helpful. The maintenance staff are great with prompt service!
Reviewed on: 10/28/2016Lindsay A
overall a great place to live
Reviewed on: 8/24/2016Robert A
Everyone at 2501 has been absolutely amazing during my move-in.
Reviewed on: 8/10/2016Allyson E
I just want to thank everyone at 2501 Porter! My move could have been quite stressful and everyone made it a great experience!
Reviewed on: 7/29/2016Michael R
You've done a very nice job with 2501 Porter. Its combination of location, amenities, features, and community are impressive - honestly. Well done.
Reviewed on: 5/10/2016Bridgette B
I thoroughly enjoyed living here; it has been a very nice experience, and I will be sure to recommend friends if the opportunity arises.
Reviewed on: 3/21/2016Jerome S
Everyone on staff was always wonderful to work with and see every day. You will be missed.
Reviewed on: 2/29/2016Emily P
Overall, I am very satisfied with my experience at 2501 Porter. The front office staff are always very helpful and the apartment residents also helpful.
Reviewed on: 2/11/2016Lauren W
I will miss the building and community here. The apartments are beautiful, and the people are great. It is a bittersweet end.
Reviewed on: 11/24/2015Catherine C
I am very satisfied with the way I have been welcomed by the staff of 2501 Porter, including Brionna, Carl and the front desk associates. The property is very well-maintained and, my apartment is attractive and comfortable. I am happy with my choice to rent here.
Reviewed on: 10/19/2015Francesca P
We are very satisfied with our apartment, and our community, and also sorry about leaving. All the staff, the maintenance people, the front desk are amazing, and we are going to miss them all. If we will ever come back in the US we would certainly think about selecting Equity Residential for our living, Thank you everybody!
Reviewed on: 10/3/2015Viktoria A
Loved the apartment, all is great but relocating for a job
Reviewed on: 8/27/2015Maggie C
Loved living at 2501 Porter- will be sad to leave!
Reviewed on: 4/21/2015Allison C
I have loved the apartment so far and find the staff and maintenance workers very helpful, hardworking and committed to our satisfaction.
Reviewed on: 4/13/2015Kent W
The office staff has been very responsive and supportive.
Reviewed on: 2/22/2015Jesus C
I certainly made a good decision by moving-in to this community.
Reviewed on: 2/14/2015Rachel R
Great community, great staff, glad I live here. Most issues are minor and easily resolved through communication with the staff.
Reviewed on: 8/14/2014Sarah M
Such an easy move in process. Thank you!
Reviewed on: 7/19/2014Fred D
The cleaning staff is great always very clean eviroment
Reviewed on: 6/5/2014Alisdair M
The front desk staff are all great!
Reviewed on: 5/15/2014Margaret V
Have absolutely loved living here!
Reviewed on: 5/5/2014Emily S
Ryan, Stanley, and Carlon are wonderful people who always make me feel at home. They're knowledgeable, helpful, friendly, and just all around great human beings. I hope our paths cross again!
Reviewed on: 4/24/2014Lauren W
The management and staff has been doing a great job.
Reviewed on: 3/31/2014Lindsey P
Ryan is great!
Reviewed on: 3/31/2014Alberto R
Great service. Very friendly and responsive. Great experience so far!
Reviewed on: 3/24/2014Joyce B
Both Carlon and Ryan were very helpful for my moving in experience.
Reviewed on: 3/14/2014Juliette H
I loved living at 2501 Porter St. and am very sorry to be leaving. I will definitely look for an apartment back in 2501 Porter St. if for any reason I decide to move back into DC. Thank you to all the lovely office staff who were so welcoming, friendly and helpful!
Reviewed on: 3/6/2014Emma A
We've had a great 3-year run in this apartment and are only moving because we decided to buy a home. We'll miss the wonderful staff at 2501 Porter! I understand that vacated apartments are being upgraded to have nicer cabinets and wood flooring, which will make it an EVEN nicer place to live! I will definitely recommend the apartment to friends in the future.
Reviewed on: 1/30/2014David E
The office staff (specifically Kim, Carlon and Ryan) add the extra touch off courtesy that makes living at 2501 Porter feel like a home and not just a residence.
Reviewed on: 1/9/2014Chris K
I have enjoyed my time at 2501 Porter. front desk staff are very friendly and always willing to help. If i wasnt relocating, i would have stayed. Thanks,
Reviewed on: 11/8/2013Ben T
My Equity Residential program is excellent; courteous and professional staff, clean and well maintained grounds, and great amenities. I'm happy I chose to live here!
Reviewed on: 10/29/2013Oliver F
great building, great staff.
Reviewed on: 10/6/2013Chitra P
We've had a wonderful time living at 2501 Porter - if it weren't for moving to be closer to family, we would likely be staying for another few years.
Reviewed on: 6/4/2013Fausta C
I loved living here and will miss it.
Reviewed on: 5/1/2013Julia K
It`s great to live here!
Reviewed on: 3/8/2013