Vivmark Residential Text Program Terms and Conditions

Effective Date: AUgust 20, 2026

By signing up for the Vivmark Residential Text Program (“Program”), you consent to receive recurring SMS, MMS, or RCS text messages (“Texts”), including autodialed Texts, from Vivmark (“Company” “we” “our” or “us”). Texts may be AI-generated, and may include package delivery notifications, maintenance request and associated updates, emergency alerts, marketing and promotional messages, and other content.

By participating in the Program, you agree to these Vivmark Text Program Terms and Conditions (“Program Terms”), our Privacy Notice, and our Terms of Use (which include mandatory arbitration of certain disputes, class action and jury trial waivers, limitations on our liability, indemnification requirements, and otherwise affect your legal rights and obligations). If you do not agree to these Program Terms, the Terms of Use, or our Privacy Notice, please do not sign up to receive Texts.

By agreeing to receive Texts, you represent and warrant that (1) you are the age of majority in the jurisdiction where you reside, (2) you are a U.S. resident enrolling a U.S. mobile number, and (3) you are the account holder of the mobile number you are enrolling (or you have the account holder’s permission to enroll the number).

General Information

You are not required to accept the Program Terms as a condition of purchasing or leasing any property, goods, or services, and no purchase or lease is necessary to subscribe to the Program.

Autodialer technology or artificial intelligence may be used to send the Texts described above to the mobile phone number you enroll. We and our vendors may record, save, and preserve the messages for our business purposes.

You agree to promptly notify us if your phone number changes, you do not continue to own and control the number you provided us or to opt out of text messages by contacting us at 1-833-605-4293 (for legacy AvalonBay) or (866) 869-5413 (for legacy Equity Residential) between the hours of 9AM and 5 PM ET, Monday through Friday or, if you are a current resident, by changing your Program information by logging into AvalonAccess ( Welcome - Sign In ) or MyEquity- Equity Residential .

You acknowledge and agree to the use of electronic recordkeeping for purposes of this Program, including documenting your consent to receive Texts. Your consent to the use of electronic records only applies to this Program.

Messaging

You understand that message and data rates may apply. Depending on your text and data plan, your carrier may charge you or deduct usage credit from your account when you text us or we text you. The number of Texts you receive may vary depending on your interactions with us.

You can opt out of receiving further Texts from us by texting “STOP” as a reply to a Text you receive. We may send you one additional message to confirm that you have been opted out.

Texts are provided on an “as is” and “as available” basis; we do not guarantee availability or performance of text messaging services. Moreover, neither we nor our vendors are responsible for failures, interruptions, or delays related to the transmission or delivery of Texts.

The Program is a Service as defined in the Terms of Use.

The Program may not be available in all areas or supported by all carriers or devices. Texts can only be sent to U.S. mobile numbers. Wireless carriers may be added or removed from the Program at any time without notice. Carriers are not liable for delayed or undelivered messages.