The staff is very friendly and I enjoy living here
Reviewed on: 10/30/2023Over the past 2 years, the team has been accommodating and helpful.
Reviewed on: 10/29/2023The Helios Team is truly made of rockstars.
Reviewed on: 10/23/2023They made the move-n process super easy and were great at communicating with my during the application process as well!
Reviewed on: 10/23/2023Helios is an amazing property. Both Dominque and Savannah are amazing and extremely helpful during our stay at Helios. We loved our stay !!
Reviewed on: 10/8/2023Amazing team, best I've ever dealt with
Reviewed on: 10/6/2023I have been living here for 3 years and had a good time at Helios.
Reviewed on: 9/24/2023Front desk is always nice. Everything is always clean.
Reviewed on: 9/9/2023The team is very responsive and very friendly. They make me want to continue living here even after 5 years
Reviewed on: 8/24/2023Savannah is a top notch leasing consultant! Could not have had a smoother experience moving in within days!
Reviewed on: 8/19/2023We have had a lovely experience living here. It was always going to be a temporary move for work and Helios fit the bill perfectly.
Reviewed on: 8/17/2023So far so good, pretty responsive to needs and concerns.
Reviewed on: 8/9/2023Everyone is super accommodating and communicative and some of the concierge even go above and beyond and greet you by name and I appreciate the gesture because it really feels like coming home.
Reviewed on: 8/3/2023Team has been very responsive polite! Appreciate the positivity!
Reviewed on: 7/26/2023Great staff
Reviewed on: 7/18/2023the staff has always been very nice and extremely nice and polite!
Reviewed on: 7/13/2023The team has been extremely helpful through the move in process. They have also been helpful with any questions that I have had. I dont have any complaints with the team.
Reviewed on: 6/12/2023Great building and people
Reviewed on: 5/19/2023Helios is a very lovely property and I enjoy the apartment and amenities very much and the days are extremely helpful
Reviewed on: 5/11/2023The team has been fantastic.
Reviewed on: 4/29/2023The ladies and gentleman are really nice! I do wish someone wouldíve walked me through my home and the property to show me how different things functioned but itís ok I am slowly but surely learning everything. I love the property!!!
Reviewed on: 4/26/2023The staff is great. Very helpful! Building is clean and feels new. Location is perfect and the view from my window is amazing. Would definitely recommend Helios to anyone looking for an apartment downtown.
Reviewed on: 4/22/2023The leasing team is fantastic. Always quick to respond and resolve any issues.
Reviewed on: 4/22/2023Have not had any issues, I appreciate the communications updates for what is going on within the building and community.
Reviewed on: 4/3/2023Concierge staff is unbelievably kind and gracious. They brighten my days and evenings and were incredibly helpful while I had a concussion. The leasing team is also very supportive and responsive!
Reviewed on: 12/30/2022The team has been very friendly and helpful - Rachel sent instructive notes to help me get settled which included suggestions around the area for eating. Additionally the concierges have been incredibly friendly and helpful.
Reviewed on: 11/6/2022The entire leasing team is professional, friendly, and caring - totally top notch. You all have been incredibly helpful both during my search and move in. Thank you!
Reviewed on: 4/26/2021The entire leasing team is professional, friendly, and caring - totally top notch. You all have been incredibly helpful both during my search and move in. Thank you!
Reviewed on: 4/26/2021Friendly, courteous and very helpful
Reviewed on: 4/15/2021Friendly, courteous and very helpful
Reviewed on: 4/15/2021Every question or concern has been handled in a timely manner by staff
Reviewed on: 4/14/2021Every question or concern has been handled in a timely manner by staff
Reviewed on: 4/14/2021It was wonderful, and the entire team was phenomenal during the pandemic. I can’t say enough good things, and I simply cannot imagine the challenges they faced managing and maintaining a huge property during such unprecedented circumstances.
Reviewed on: 3/12/2021The apartment community and experience has been great. The community manager, Cliff, has been a great help to us in assisting our move here and moving out at the moment. Helios Concierge employees like Cori was also diligent to help us when we have issues.
Reviewed on: 3/6/2021Loved living here! Thanks for providing an outstanding living experience :
Reviewed on: 2/27/2021The team is always super helpful and very informative, they are always fast at responding to questions and concerns as well as being respectful, genuinely nice, and true role models for social distancing and excellent team work.
Reviewed on: 2/14/2021All of the teams we’ve interacted with are great from concierge to maintenance to security and the community managementleasing team.
Reviewed on: 2/12/2021I am beyond satisfied. Every time I have a problem or need help they will always find a way to resolve my issue. They really care about us and I feel like we’re a family. Not to mention, every one in Helios team was trained so well which means Helios has amazing management.
Reviewed on: 12/7/2020The team continues to exceed expectations in every area
Reviewed on: 12/3/2020The Helios Team has worked to make my leasing, moving in, and living experiences top notch. Emma at Consierge is wonderful and genuinely brightens my day whenever I pass through the lobby. Also, my few maintenance concerns were taken care of promptly and with great care.
Reviewed on: 11/1/2020Every worker has been extremely kind to me!
Reviewed on: 10/25/2020The Helios team has been great in meeting our demands and answering our questions
Reviewed on: 9/12/2020The team both the leasing office and the front desk have been really responsive and helped us for everything that we needed so far.
Reviewed on: 9/3/2020The Helios team has performed above bar for all of my issues. They have been quick to reply and extremely accomodating.
Reviewed on: 8/30/2020The team has been amazing so far! When the service team came to fix my AC they ended up taking my broken down moving boxes which they totally did not have to do for me! That was extremely nice of them to do though :
Reviewed on: 8/18/2020we have loved calling Helios home for nearly three years! alas, its time for us to have a yard! we will miss seeing all of your lovely faces, and want to say thank you, again, for keeping us safely and happily homed for so long!
Reviewed on: 7/13/2020Everyone at Helios has been absolutely incredible from the moment we moved in, and have been extremely wonderful during this Covid-19 crisis. We are beyond appreciative of everyone and everything everyone has done for us.
Reviewed on: 7/4/2020We absolutely love living at Helios. The staff is super friendly and always so helpful. If it was up to us, we wouldn’t be moving.
Reviewed on: 6/27/2020Everyone has been extremly helpful from the leasing office to the maintenance staff.
Reviewed on: 6/13/2020The service at the front desk has been awesome during this tough time. They have remained professional and courteous while firm on the adapted rules. We really appreciate the team and everything you do. Thank you.
Reviewed on: 6/9/2020Great experience all around with Sarah, Cliff and the concierge team since arriving! Thank you so much for helping me make Helios my new home :
Reviewed on: 6/5/2020The leasing office, concierge, maintenance, and security staff at this community are amazing. Always there to help or answer any questions I had.
Reviewed on: 5/19/2020The current concierge team is by far the best weve ever had here, with Cory and Teal being customer service superstars. The leasing team is also amazing, and maintenance too. The experience has never been better!
Reviewed on: 5/8/2020Everyone has been so friendly and helpful. The staff has been very responsive and fast in dealing with our maintenance issues. I like being welcomed home by the concierge when I come home.
Reviewed on: 4/26/2020Helios has been an amazing place to live. The entire staff has been fantastic throughout my 2+ years of living here. It will be missed, but my life is taking me to the burbs.
Reviewed on: 4/2/2020Living at Helios has been nothing short of luxury. Every Helios employee I’ve come in contact with is professional and mindful of caring for the resident first.
Reviewed on: 3/20/2020Living at Helios was an AMAZING experience and we didnt want to leave. There just wasnt a unit that fit our storagesize needs that became available in the past 8 months or so that we were looking. So in the end we didnt have much of a choice and we had to relocate. But well definitely consider a return to Helios!
Reviewed on: 3/4/2020Loved living here and loved the team. I am moving to Chicago or else I would renew and stay.
Reviewed on: 3/3/2020Its one of the best residential buildings I have seen. The overall cleanliness and maintenance of the building are top class. The team work extremely hard to make sure the residents have no problems whatsoever.
Reviewed on: 2/17/2020The team has been incredibly helpful when issues have come up
Reviewed on: 1/21/2020Very friendly concierge, responsive maintenance, and great community events on the 40th floor.
Reviewed on: 11/29/2019The team at Helios is amazing! We loved our experience working with Frankie - such a gem!
Reviewed on: 11/19/2019Great experience and I would definitely love at one of your neighbouring properties in the future.
Reviewed on: 11/4/2019Our expectations have not only been met, but they were exceeded.
Reviewed on: 10/24/2019Hello Helios Staff, Thank you for a fantastic year of living here, Im saddened that Ill be leaving. The staff here really made me feel at home with their care and attention to detail.
Reviewed on: 10/14/2019The team has been prompt in responding to any queries we have. The service technicians have been great in attending to issues and resolving things.
Reviewed on: 9/29/2019The leasing team was fantastic. Christina helped get everything figured out quickly and was extremely professional.
Reviewed on: 9/22/2019Everyone Ive interacted with has been extremely polite and helpful, sometimes going out of their way to help with an issue. Even in cases where something cant be resolved immediately, they follow up and bring in whomever else might help resolve the issue.
Reviewed on: 8/19/2019Frankie is an amazing member of the team. He has made the process of choosing my Seattle home and moving across country so stress free and enjoyable. He continues to be such a great help now that I’m here and couldn’t recommend him more!
Reviewed on: 8/18/2019Great service, friendly staff
Reviewed on: 8/17/2019The Helios concierge staff is very helpful and responsive to all of my needs. Service issues have been solved quickly. I love the amenities.
Reviewed on: 8/13/2019Christina Kinney and Jamie and Moniesha are AMAZING!!!!
Reviewed on: 7/13/2019We love living at Helios and every single staff member is amazing!! We feel safe living here and that means so much to us. We especially appreciate Christina for all she did to make this our new home. A huge thank you to the maintenance team for always taking care of us so quickly. We couldn’t be happier living here.
Reviewed on: 7/2/2019From the first day to tour the units, Justine has been phenomenal. I felt informed, supported, and relieved throughout the move and it was a big one all the way from California thanks to her help. The concierge staff also are professional and friendly, which is actually very important to me personally.
Reviewed on: 6/23/2019The team is super responsive and engaging. We’ve been with Equity since 2012 and we love it. This team is by far our favorite because the treat us like friends
Reviewed on: 6/10/2019Christina is awesome! She is very nice and friendly and caring! She has been super helpful anytime I ask for something!
Reviewed on: 5/7/2019We love the Helios community. The staff are amazing, and really make a difference. Danica has been excellent, don’t know what we would have done without her. Christina has likewise been awesome to work with. We will miss this place, but are glad to be continuing with an Equity property in CA.
Reviewed on: 5/1/2019Everything is amazing and the staff are incredibly friendly!
Reviewed on: 4/29/2019The Helios team has been so helpful and welcoming. Im happy that I choose Helios as a home.
Reviewed on: 4/24/2019Brian Petersen is awesome! He is attentive, helpful, friendly and professional. He is a great building manager!
Reviewed on: 3/28/2019Concierge and Supers are very helpful and kind.
Reviewed on: 3/27/2019Everyone has been very attentive and responsive. We have interacted with the leasing office, concierge desk, and maintainence and everyone has made our experience comfortable and reliable.
Reviewed on: 3/18/2019Location is the best. Amenities top notch. Staff is attentive and helpful
Reviewed on: 3/13/2019The entire building staff is very responsive and helpful to the residence of the building when help is needed or questions arise. However, they also go above and beyond by making you feel at home and part of the community through personal interaction.
Reviewed on: 3/5/2019Helios is easily one of the best apartments downtown. I am sad to leave, and moving has nothing to do with the apartment but rather other life circumstances that have forced me to say goodbye. The staff here, all of them are amazing! I highly recommend living at Helios
Reviewed on: 3/3/2019Everyone has been great. Very helpful and Responsive. The leasing staff, the front desk staff and the facilities staff. All have been a real pleasure. Robert Brown, Christina, Justine, Kirk, Jayme, Rishet, Yeru, Tristan, Saul and Saif. Thanks for making it easy to move in and get settled.
Reviewed on: 2/27/2019Helios is a great place to live in almost every aspect from building management to thoughtfully designed layouts. Especially like the layout of the Urban studios and hope more places will offer something similar in the future.
Reviewed on: 2/27/2019From leasing team to front desk receptionist, everyone has been super friendly and welcoming. I haven’t had any major complaints living at the Helios. Love the Helios and the team members!
Reviewed on: 2/23/2019Amazing community and amazing management team. Best of the best
Reviewed on: 2/17/2019Great management. High rent. Good view. Would love to stay but I bought a house. Thanks!
Reviewed on: 2/3/2019None of the staff at this building have a bad attitude or a pretense about them and that makes dealing with them a little easier in stressful situations. When I decide to move away, I will do so with a little regret.
Reviewed on: 1/30/2019Christina worked with me for 2-3 months while I was scouting a new home. When it came time to move sooner than expected, the leasing team was able to get the lease written, signed, and keys made for me to move in day-of. The process was seamless and my new home is perfect.
Reviewed on: 1/28/2019Christina is awesome!
Reviewed on: 1/18/2019Helios had been a great place, I just need to move further up North, but thanks for a great experience!
Reviewed on: 1/16/2019Great building and awesome staff all around!!
Reviewed on: 1/15/2019Very well ! All staff has been amazing from concierge to leasing to maintenance. If there was an issue or problem they didn’t have the solution to they found the person to help and all seem to work well as a team to assist and take care of all residents.
Reviewed on: 1/15/2019The amenities are first-class, the staff are friendly and always helpful. Nothing to complain!
Reviewed on: 1/14/2019It’s been fabulous! Everyone who works here is a huge asset to this community!
Reviewed on: 1/14/2019I have been at Helios for about 7 months and I can say that the service and attentiveness of everyone here is unmatched. A simple "welcome home" or "welcome back" paired with a smiling face is a breath of fresh air when coming home from a long day at work. The amenities are fantastic-the sky deck unparalleled.
Reviewed on: 1/13/2019very professional
Reviewed on: 1/6/2019Everyone is super nice, and they are so responsive! Thank you!
Reviewed on: 12/30/2018Everyone has been so helpful and welcoming! Special shout out to Joe at the front desk for being so helpful and going the extra mile every day!
Reviewed on: 12/24/2018The whole helios team is great. Although I dont very often contact leasing office, when I do they get back to me very quickly. The concierge is really the best. They are a great team and love talking with them. If one needs anything they will try to do their best and help. One time I needed tape for a return package and they helped me!
Reviewed on: 12/20/2018Great overall experience! Extreamly friendly and professional staff. Building is in great shape! Would recommend to anyone!
Reviewed on: 12/16/2018We loved living at helios!!
Reviewed on: 12/9/2018Philip had made my move very pleasant and I feel welcome in this beautiful place. I look forward to being part of this great community. Philip had gone out of his way to help me with the lease and resolving any issues that I encountered when I was on travel. Thanks Philip, Robert and Danaca for all your help and for making me welcome.
Reviewed on: 12/3/2018The only reason we are moving is because we bought a house. My husband and I loved living here. The location is fantastic but also so are all of the leasing agents and the concierge team. Any time we had a problem it was promptly fixed by maintenance and we genuinely felt like Helios cared about us as people.
Reviewed on: 12/2/2018-Great property -Excellent customer service
Reviewed on: 12/1/2018Office staff is very responsive and helpful. Concierge is also a great resource!
Reviewed on: 11/28/2018Absolutely love living at Helios. Team is amazing, always prompt with service requests etc, Christina deserves a raise. No, two raises. And as a result, Ive recommended Helios to everyone looking for a place to live and a few friends have since moved in!
Reviewed on: 11/21/2018Christina was absolutely amazing throughout the entire process. She is the reason we wanted to live here. When you have someone as incredible as Christina as a key member of your team, you have truly won! The orientation with Phillip was so helpful and he showed us everything we needed to know. The entire staff is wonderful!
Reviewed on: 11/16/2018Always courteous and helpful
Reviewed on: 11/16/2018Very impressive staff. Brian P does a great job as do the other members of the team
Reviewed on: 11/12/2018The staff are incredible and very friendly.
Reviewed on: 11/8/2018Everything has been great!
Reviewed on: 11/8/2018If I hadn’t bought a house I would have stuck around.
Reviewed on: 10/28/2018Great staff, facilities and location. We appreciate the continuous improvements and social events. Being greeted at the front door, back doorloading dock when parking and the leasing office.
Reviewed on: 10/19/2018I’m very satisfied with everything so far. Very friendly and professional team.
Reviewed on: 10/3/2018Loved this place! Only moving so my dog can have a small yard.
Reviewed on: 10/1/2018Concierge has answered any and all questions about local sites and restaurants.
Reviewed on: 9/18/2018No outstanding issues or concerns.
Reviewed on: 9/15/2018The leasing team is amazing and I love the building. The only reason I am moving is because I bought a condo of my own.
Reviewed on: 9/9/2018The property is amazing in itself, then top It off with amazing mixer parties and the Yoga, which is one of the very best I have ever experienced!! Knowledge and friendly concierges and staff!!! Beautiful spaces to enjoy outside of my apartment!! I love my home at Helios
Reviewed on: 8/15/2018Not only has everyone been very pleasant, but on the rare occasion Ive needed anything, theyve gone above and beyond to try and make it happen.
Reviewed on: 8/15/2018Christina was extremely helpful. The concierge team is always friendly.
Reviewed on: 8/13/2018This is by far the best place Ive ever lived. The staff here are all friendly and helpful, the people that live here are nice, and the finishes in the apartments are top-notch. And lets not forget the view! I will really miss living here!
Reviewed on: 7/24/2018Fantastic community. Staff was great and responded to every need.
Reviewed on: 7/18/2018I have had a great time here! I am looking forward to moving back if possible.
Reviewed on: 7/11/2018Helios is the perfect place to live in Seattle!! Great building, great staffconciergeleasing office team, great location with amazing views!
Reviewed on: 7/8/2018The team is courteous and always available to help.
Reviewed on: 5/28/2018Everyone is very friendly and helpful.
Reviewed on: 5/18/2018Excellent communication, super friendly
Reviewed on: 5/15/2018Everyone is extremely helpful and attentive.
Reviewed on: 5/12/2018Extremely enjoyable apartment to live.
Reviewed on: 5/11/2018Helios is a wonderful new building in a great location with well thought out floor plans, quality appliances including gas cooktops, and much attention to detail in the finishes both in the apartment and in the common spaces.
Reviewed on: 5/10/2018They have made Helios home
Reviewed on: 5/9/2018The team has been super helpful in helping us get settled in to our new place, even taking videos of the apartment when we werent able to check the place out in person.
Reviewed on: 5/9/2018Everyone is extremely helpful and friendly.
Reviewed on: 5/1/2018Extremely responsive and enthusiastic
Reviewed on: 4/29/2018Honestly you are all just great!
Reviewed on: 4/25/2018Christie has been remarkable with the handling of our lease and ensuring we are happy with our home. The concierge and security staff have also been a great help getting comfortable and settling after our move across country.
Reviewed on: 4/24/2018Philip is AWESOME! Keep him around
Reviewed on: 4/17/2018Very accommodating and kind!! Always willing to got the extra mile
Reviewed on: 4/12/2018They are all so nice and responsive!
Reviewed on: 4/9/2018They’ve gone above and beyond what I would expect from just a company that I’m renting from. The team at Helios feels like more than that. They all know my name, say hi when I see them, and we’ll have a conversation if we have time. They’re part of the Helios community and what makes it such a great place to live.
Reviewed on: 4/6/2018Theyve exceeded every expectation in how helpful, kind and accommodating theyve been.
Reviewed on: 4/4/2018The concierges are extremely friendly and helpful, especially James :
Reviewed on: 4/2/2018Everyone, from front desk to leasing office to maintenance, is highly professional, courteous, and effective!
Reviewed on: 3/29/2018Helios is an amazing places with a super friendly staff and great amenities.
Reviewed on: 3/26/2018Working with Christie Goodlaski was one of the best parts of looking for an apartment and moving in to Helios. Specifically, I’d like to recognize her kindness and empathy during our move-in orientation. It was a stressful move-in day for us and when a few tears were shed, I really appreciated the patience Christie had with us. Thank you
Reviewed on: 3/26/2018The concierge, Leasing, cleaning and security staff have all been very friendly and helpful.
Reviewed on: 3/22/2018I have been very grateful for the friendliness of the staff.
Reviewed on: 3/20/2018Everyone is very helpful and accommodating. And v friendly.
Reviewed on: 3/16/2018Excellent staff, helpful and friendly
Reviewed on: 3/14/2018Everything has been outstanding - incredibly helpful, friendly, responsive. The concierge team, leading office, and Rob in maintenance has been amazing to work with. Ive moved several times and lived in other equity buildings and nine of them come close to my experience thus far here.
Reviewed on: 2/19/2018Very helpful and personable team running the building.
Reviewed on: 2/18/2018Everyone here is amazing! They’ve been incredibly helpful with everything. Really above and beyond to make my move-in smooth - even coming in on an off day to help me with some setup.
Reviewed on: 1/18/2018Everyone Ive interacted with has been friendly and helpful, answering my stupid questions and lending a hand to help out with heavy things. Its always nice to have a brief chat at the desk as I venture out into town, or come back.
Reviewed on: 1/16/2018Everyone has been able to help me get settled in and answer my questions :
Reviewed on: 1/15/2018The most welcoming accommodating staff we have ever worked with! We love it here!
Reviewed on: 12/26/2017Everyone on the team we’ve met so far has been incredibly helpful and welcoming.
Reviewed on: 12/24/2017The team was incredibly helpful doing our move in, and have gone out of their way to make us feel welcome, and like Helios is home. Couldn't ask for better staff, thanks so much
Reviewed on: 12/22/2017Philip was extremely helpful and accommodating throughout the move. He had the answers to all our questions and even knew the answers to questions we didnt know we had yet. I am excited for future interactions and looking forward to working with the team.
Reviewed on: 12/12/2017Staff is amazing and the best part of living here.
Reviewed on: 12/8/2017Team is always helpful and friendly.
Reviewed on: 11/24/2017Everyone has been very friendly and helpful
Reviewed on: 10/24/2017Staff is friendly and accommodating. Rob provides great service
Reviewed on: 10/19/2017Office staff, concierge, service men are all quick and attentive. Super nice.
Reviewed on: 10/11/2017Friendly, kind, responsive and accomodating
Reviewed on: 10/5/2017The team at Helios are beyond amazing they make me feel like I live in a resort, very easy going and professional!
Reviewed on: 9/27/2017The team has been extremely responsive to all concerns. And above all everyone has been extremely courteous, friendly and professional
Reviewed on: 9/22/2017Leasing, concierge, and maintenance have all been great so far
Reviewed on: 9/22/2017The entire Helios team has been going above and beyond to make the residence feel like Helios was the best decision they could have made for finding a new home. We have such a thriving and fun community with lots of social interactions. Moving to Helios has probably been the best decision I made this year. Well done team!!!!
Reviewed on: 9/18/2017Staff is helpful and friendly, and dispite parts of the building still being under construction, everyone is trying to finish things and prioritize resident requests.
Reviewed on: 9/16/2017The Helios team has far exceeded my expectations - everyone has been very helpful and friendly.
Reviewed on: 9/16/2017Above and beyond helpful. Everyone seems to genuinely want us to feel comfortable and well taken care of. Particularly impressed with Mishca who helped us relocate from nyc. She worked many late evenings making it happen and took photos of way more units than I want to admit. Never felt more cared for on a move.
Reviewed on: 9/8/2017Everybody in Helios is amazing! I would like to say a special thank you to Rob Nelson. Always helpful, kind and very professional. He has been taking an extra mile to help us after moving in.
Reviewed on: 8/29/2017Specially with Rob Nelson from maintenance who has been incredible helpful and nice.
Reviewed on: 8/29/2017Outstanding service, courtesy, and professionalism of staff!!
Reviewed on: 8/25/2017Rob, service manager, is absolutely amazing. Have never lived in a building where someone in his position knows everyones names and is just willing to always go above and beyond. Mischa was great to work with in the leasing process and continues to provide great service.
Reviewed on: 8/22/2017Great staff!! The building is awesome. Thank you
Reviewed on: 8/21/2017The staff are the best part. They have been so helpful and curteous.
Reviewed on: 8/15/2017