Harbor Steps Apartments Reviews
Reviews are based on experiences of actual residents.
Maintenance Staff
Grounds
Building Quality
Aaditya G
We really loved staying at Harbor Steps. We just bought a house and hence we had to move out
Reviewed on: 9/10/2023Steven M
The Harbor Steps staff have been very helpful.
Reviewed on: 8/26/2023Abigail L
Services and room are nice. Concierge is very helpful and support is very responsive.
Reviewed on: 8/16/2023Max S
Olivia was amazing with our touring, application, and move-in process! Incredibly friendly, responsive via email, and helpful throughout the whole thing!
Reviewed on: 8/11/2023Rashida Ellen K
The HS staff is very accessible and responsive.
Reviewed on: 8/7/2023JASKARAN S
Amazing place and super helpful team at harbor steps.
Reviewed on: 7/25/2023Radhika R
Everyone on the team is wonderful
Reviewed on: 7/19/2023Andrea M
Best building in downtown seattle! Loved every minute
Reviewed on: 7/15/2023Sarah S
N-
Reviewed on: 7/15/2023Brian B
Olivia made the whole process easy. Lease, keys and move were all easy to eat up. All service request were made in a timely manner.
Reviewed on: 7/9/2023Collin E
The front office and maintenance are very quick to respond.
Reviewed on: 7/5/2023Hayley L
They’’ve been so helpful and welcoming
Reviewed on: 7/4/2023Koa M
Everything so far is great, no problems here
Reviewed on: 7/3/2023Marke D
The team at Harbor Steps has been fantastic. From very prompt response times to courteous interactions, the entire experience so far has been positive.
Reviewed on: 6/26/2023Anne G
My experience here was incredible. The Harbor Steps team provided good attention most of the time, and the facilities are always clean. I liked that they were renovating doors and services to enhance the living experience here
Reviewed on: 6/22/2023Margaret T
Love living here!!
Reviewed on: 6/11/2023Nicholas G
I love the place, and the staff are so helpful and friendly
Reviewed on: 6/4/2023Adrien P
Communication has been amazing! Every need has been met and staff have been beyond great. Move in was a breeze.
Reviewed on: 5/3/2023Pascale B
Olivia was a fantastic help all through the process!
Reviewed on: 4/23/2023Rey F
The team has gone abone and beyond. The couple of things i needed information about were handily available at the concierge desk.
Reviewed on: 4/22/2023Katrin T
I feel Iím home here in Harbor Steps! I had the best experience ever! Clear communication, and amazing staff. I just Iím moving in with my partner. But this place is amazing!
Reviewed on: 4/18/2023Minghui Z
Friendly community. The concierge team has helped us so much.
Reviewed on: 12/21/2022Janitsa D
Every member of the team-leasing staff, maintenance, concierge staff, and others-have been so kind and go above and beyond expectations.
Reviewed on: 12/15/2022Corinne G
Very professional and prompt when things needed fixing.
Reviewed on: 12/11/2022Alyssa K
Everyone is nice and helpful
Reviewed on: 12/11/2022John W
Everything has been good
Reviewed on: 12/10/2022Matthew F
The team has been responsive to work order requests and communicated upcoming maintenance effectively. Also the monthly game nights have been a blast!
Reviewed on: 12/7/2022Bruce D
The communication has been amazing, everyone has been excellent.
Reviewed on: 11/22/2022Nikki F
Quincy has been very helpful during the process of my fiance and I choosing Harbor Steps as our next home. He has been very patient with us and provided us with answers to nearly all of our questions in addition to videos of our home since we could not do an in-person tour of the unit.
Reviewed on: 11/9/2022John W
I am very happy here. The staff ate very welcoming and very helpful!
Reviewed on: 4/19/2021John W
I am very happy here. The staff ate very welcoming and very helpful!
Reviewed on: 4/19/2021Olivia D
Adrienna has been amazing and really made the move in process so much easier. She provided such exceptional customer service and met my every need.
Reviewed on: 4/14/2021Olivia D
Adrienna has been amazing and really made the move in process so much easier. She provided such exceptional customer service and met my every need.
Reviewed on: 4/14/2021Theresa B
The team at Harbor Steps is amazing. They are helpful polite and very nice. They are very easy to work with and help you willingly. Its very nice to have such professionally Run property to live in. I love it here
Reviewed on: 4/10/2021Theresa B
The team at Harbor Steps is amazing. They are helpful polite and very nice. They are very easy to work with and help you willingly. Its very nice to have such professionally Run property to live in. I love it here
Reviewed on: 4/10/2021John J
Everyone has been so helpful and accommodating.
Reviewed on: 3/19/2021Layla R
The staff have been incredibly helpful, responsive, and welcoming. Its been a very pleasant move-in experience!
Reviewed on: 2/18/2021Jennifer M
The entire team is great. Concierge, Leasing Specialist, Security Patrol- fabulous!
Reviewed on: 2/15/2021Sara U
Every person has been so nice and very helpful with all our questions, especially Kimberly! The whole process has been the best move-in experience we’ve had.
Reviewed on: 2/10/2021Tari E
I enjoy the Concierge staff very much. You cant beat the location. The leasing maintenance staff always respond promptly, courteously and professionally. All in all, I think the response to the COVID pandemic and quarantine have been as good as one could expect.
Reviewed on: 2/6/2021Ruben E
The concierge team is always ready to help, regardless of what we may need.
Reviewed on: 2/6/2021Isuru R
The staff and my experience at Harbor Steps has been great. I will certainly consider Harbor Steps in the future.
Reviewed on: 1/26/2021Denise T
Everything from light bulbs to directions to fixing any issues I have found the entire staff friendly and available
Reviewed on: 12/25/2020Stephen H
This is a great community and the staff is awesome. I would definitely consider this community as my residence in the future
Reviewed on: 12/10/2020Victoria V
Everyone at harbor steps has been beyond friendly and helpful.
Reviewed on: 11/16/2020Karen S
Larry and the team have been wonderful and my apartment is very nice.
Reviewed on: 11/9/2020Alaun M
Absolutely amazing!
Reviewed on: 10/12/2020Avi B
Loved living here!
Reviewed on: 10/10/2020Michael D
Larry is really the best leasing agent and the rest of the staff that I’ve met has been great too.
Reviewed on: 10/7/2020Nikhil D
Loved living in Harbor Steps. Just need more space and moving out to the Suburbs. Thanks to Larry for being the most amazing Equity employee we have met and just a fantastic human being!
Reviewed on: 10/7/2020Theodore S
Larry is awesome! The reason why we signed. Very hospitable and professional.
Reviewed on: 9/27/2020George C
Overall, Harbor Steps is a community that thrives on professionalism--with the right touch of personable attention.
Reviewed on: 9/21/2020Vincent U
Customer service at Harbor Steps has been great!
Reviewed on: 9/12/2020Theresa B
Any questions I have are answered immediately. Larry is the best in the business as far as I am concerned he has treated me with upmost professionalism and care. I could not be happier
Reviewed on: 9/10/2020Laura G
Everyone is very kind and I feel comfortable bringing up any concerns with them.
Reviewed on: 8/24/2020Samantha S
Every encounter with Staff has been pleasant and seamless. Feel very safe in this community and it is very well tended to.
Reviewed on: 8/24/2020Shannon D
Great place to live. Helpful and friendly staff. Nice neighborhood and tenants. The view!
Reviewed on: 8/12/2020Thomas Y
They have been very helpful and quick to answer any questions and requests we have.
Reviewed on: 7/10/2020John C
Beautiful views. New flooring in our unit. Smooth move in. When things break they get fixed quickly.
Reviewed on: 7/7/2020Ainura S
Amazing people. Kimberly and Robin took care of us when we were at our absolute lowest and did so with no judgement. Love those guys.
Reviewed on: 6/27/2020Jewell S
Very fast and quick responses
Reviewed on: 6/16/2020Blanca P
Living here was great, excellent facilities and team I am sad to leave. I’m going overseas but if I ever comeback to Seattle will be to harbor steps.
Reviewed on: 6/8/2020Maureen A
We have loved living here at Harborsteps! We enjoyed the location and the amenities very much. The service from the concierge team has been amazing - too many wonderful interactions with multiple people over the years to name them all. We will always have very fond memories of our time here at Harborsteps.
Reviewed on: 5/29/2020Natalie G
The staff at Harbor Steps is courteous, personable, professional. When possible, they make it a priority to personalize my experience. When I need something, they are a phone call or email away are able to answer my question or help me resolve an issue very quickly.
Reviewed on: 5/19/2020Chadwick P
Larry has gone above and beyond to make the move into Harbor Steps as smooth as possible! He is a fantastic asset for Harbor Steps!
Reviewed on: 5/4/2020Briana E
The team is so welcoming and always going above and beyond, unprovoked!
Reviewed on: 5/4/2020Alexander L
Great and friendly service with a willingness to go above and beyond with tenant needs. We love having a 24-hour concierge.
Reviewed on: 4/24/2020Lindsay M
Harbor Steps has been my home for 6 yrs - because of the staff I couldn’t imagine living anywhere else. Every one - from the concierge desk to the office to maintenance go above and beyond. They care for each resident as if they were a member of their own family. And that means so much to me as all of my family live on the east coast.
Reviewed on: 4/22/2020Ryan H
I’ve only been here for a few weeks, but everything from getting set up with the apartment, to moving in, to communication as a resident has been great
Reviewed on: 3/16/2020Mayank V
We thoroughly enjoyed our stay at Harbor Steps. The location, grear amenities and value for money makes it more meaningful. I cannot say enough of the exceptional service and care we received from everyone at EQR leasing office, maintenance as well as concierge desk. We thank you for make our stay homely and comfortable
Reviewed on: 2/4/2020Rubeena M
Love the outstanding service from Larry and Robyn.
Reviewed on: 11/23/2019Robert S
Robin has helped us on multiple occasions. Always in a great mood and very helpful. Thank you Robin!!!
Reviewed on: 11/6/2019Kim A
Very timely and thorough in dealing with all issues and service requests.
Reviewed on: 11/1/2019Rachel S
Larry was amazing from the first day we met for our tour and even 3 weeks after settling in always welcoming and checking in. The front desk is also very helpful with all our questions as new residents.
Reviewed on: 10/21/2019Rory G
Its been a wonderful experience living at the Harbor Steps for 8-12 years. Im only leaving to pursue a new job opportunity. The staff has been great, location is great, and a special thank you to Kimberly Allen for all her help through the years.
Reviewed on: 10/7/2019Christina O
Robin and team have been great
Reviewed on: 9/30/2019Noe A
I usually dont answer writing responses but I feel like its important to highlight the great work of Larry Vensey. He is a great person and consultant and his treat and attention is one of the reasons I decided to live at Harbor Steps. He was eager to answer all of my questions and provide advice for and during my move. Hes the best.
Reviewed on: 9/27/2019Dean S
Harbor Steps has rocked! Larry was absolutely fantastic and made my move in and stay very smooth. Amazing follow through and dedication to tenants.
Reviewed on: 9/10/2019Preston N
Wonderful, helpful team that has helped every strp of the way.
Reviewed on: 9/9/2019Aubree P
Email notifications about the building and activities are convenient and the staff are always nice and friendly!
Reviewed on: 8/22/2019Mike B
Robin and Tally have done an exceptional job setting the stage for our new lives at harbor steps.
Reviewed on: 8/12/2019Michele B
I am a happy resident of Harbor Steps. I feel that communications to us tenants is excellent. The facilities are well maintained. Robin and everyone in the leasing office are knowledgable and helpful and happy to see us. Any request I have had is met with a smile and a can do attitude. I feel safe here.
Reviewed on: 7/3/2019Matthew B
All of the staff members are helpful and polite.
Reviewed on: 6/14/2019Mark K
Living in Harbor Steps 4.5 years has been a very good experience.
Reviewed on: 6/14/2019James D
Great location, absolutely love the reception staff and onsite security to keep the area secure. Wish I had this community where Im moving San Diego, CA!
Reviewed on: 6/14/2019Janelle J
Living at Harbor Steps was a wholesome experience. The location and amenities were unbeatable.
Reviewed on: 5/20/2019Hilary C
We love living here. The amenities are great and our apartment is expensive but large and comfortable. Above all, we love Ella from the front desk. Ella greets everyone by name and makes us feel like this is our home. She goes above and beyond for everyone. We also love the service staff. Always so polite and knowledgeable.
Reviewed on: 5/13/2019Tamera B
Kimberly and the entire team have been amazing! Sad to go due to a job transfer.
Reviewed on: 5/8/2019Robert Alan B
We loved living at Harbor Steps. The team was always great to work with and very responsive. Kimberly has always been amazing as our leasing consultant and Harry was always great to work with on the service side. We are continuing our journey with Equity at Chelsea Square. We are only leaving due to my new work location.
Reviewed on: 5/8/2019Michele S
We love Larry! He made sure our new home was everything we wanted. Thank you
Reviewed on: 5/7/2019Christopher Y
I have absolutely loved living at Harbor Steps. The staff has been exceptional and has truly made this a wonderful place to live.
Reviewed on: 4/26/2019Ramon C
The concierge service the leasing office and property is amazing. I am sadden to leave and hopefully I can return
Reviewed on: 4/8/2019Tatiana G
Every member of the team, whether it be leasing consultants, concierge staff, or security, is always extremely accommodating and understanding. They are always friendly, happy to chat, and helpful with any question or concern we have ever raised.
Reviewed on: 4/1/2019Sarah J
The team is extremely helpful and kind. I love all of the events that take place in the building, too!
Reviewed on: 3/28/2019Susie B
The concierge and maintenance service teams as well as the Courtesy Patrol and security are doing a great job.
Reviewed on: 3/27/2019Aljace T
Everyone is so friendly and helpful
Reviewed on: 3/27/2019Luke B
The team here goes above and beyond making me feel at home. Every time I come through the front door I feel so welcomed.
Reviewed on: 3/21/2019Richard R
Always responsive, helpful, friendly. Adrienna and Talia have gone out of their way to set things up and make me feel at home.
Reviewed on: 3/4/2019Greg B
Complex was very nice place to live. Had we not purchased a home we would have stayed.
Reviewed on: 2/28/2019Elizabeth S
The concierge and security team have already gone above and beyond to help our transition into Harbor Steps go smoothly. We really appreciate all their hard work!
Reviewed on: 2/26/2019Jung A
The experience starting my lease with harbor steps has been fantastic and I’m thrilled to call it home.
Reviewed on: 2/25/2019Kayla D
Concierge has been very helpful.
Reviewed on: 2/24/2019Kevin D
Overall the experience has been enjoyable and was as expected. At the end of the day we decided to move from the rental market to home ownership, which is why we’re leaving harbor steps. We’ll miss it!
Reviewed on: 2/23/2019Volker E
No complaints, have been responsive and answered any questions or issues I’ve had promptly
Reviewed on: 2/16/2019Jose Ernesto N
Kind, polite, helpful, love the experience
Reviewed on: 2/7/2019Tari E
I can always count on the concierge staff to be friendly, welcoming and helpful. The Leasing Agent staff is always pleasant and welcoming - even though I dont need any help from them I love seeing them chatting. The security staff is courteous and professional. I could not have made a better choice as a place to live!
Reviewed on: 1/29/2019Wesley B
courteous and kind, great interactions thus far
Reviewed on: 1/27/2019Catherine E
It’s a great location. Management very receptive to any complaints. Maintenance team goes above and beyond. While there were a few hiccups when the concierge group turned over, things seem to be running smoothly now.
Reviewed on: 1/4/2019Kyle A
Everyone has been super nice and helpful
Reviewed on: 12/30/2018Tamara P
Everyone is very helpful and friendly. Questions and concerns are addressed immediately.
Reviewed on: 12/24/2018Sireesha A
This is a great community in the Seattle downtown area closer to everything you need. Very clean, well maintained and lease office staff is a great support anytime. We loved our stay here and we will miss this wonderful place.
Reviewed on: 12/24/2018Michael J
All staff is highly responsive and helpful.
Reviewed on: 12/24/2018Dustin W
So far everyone at Harbor Steps has been very helpful and kind and patient with us during our transition. Moving to a completely new state is hard as it is by itself, but having a cooperative apartment complex makes a world of difference
Reviewed on: 12/24/2018Drew S
The team is always very friendly and incredibly helpful. I have never been dissatisfied with the service and help provided.
Reviewed on: 12/24/2018Fred L
Everyone has been friendly, fun, drama free, and helpful when needed.
Reviewed on: 12/5/2018Benjamin C
I generally find both the service and leasing teams to be incredibly responsive and friendly when I reach out to them.
Reviewed on: 12/3/2018Michele B
Everything has been great. Robin has been delightful to work with.
Reviewed on: 12/2/2018Mark K
I have no issues and everything has been great
Reviewed on: 12/2/2018Patricia T
Everyone is so professional, friendly, and it amazes me how they remember who you are with so many folks coming in and out all the time!
Reviewed on: 11/29/2018Shanel S
Robin and the maintanence staff were amazing. Harry painted a beautiful accent wall for us with crazy speed and everyone is extremely friendly!
Reviewed on: 11/29/2018Shukla D
We really like staying here. We would love to continue
Reviewed on: 11/26/2018Joshua D
All my expectstions were met!
Reviewed on: 11/20/2018Paul L
Overall, I enjoyed living here.
Reviewed on: 11/18/2018April M
Robin is amazing and the whole team was great! Excellent location and spacious apartments.
Reviewed on: 11/17/2018Debra F
Whenever I have a request, problem or issue it is handled promptly
Reviewed on: 11/4/2018Oyku S
Everyone is so helpful and kind! They’re doing their best to make our lives easier! I totally appreciate that :
Reviewed on: 10/28/2018Gary S
Everyone is very professional and responsive. Property is very well maintained.
Reviewed on: 10/12/2018Jennifer K
Love this place and the team!
Reviewed on: 10/12/2018Adrian K
Safe, clean, friendly and active community!
Reviewed on: 10/7/2018Kate S
Robin is very dependable and responsive. I like that he checks in with me to see how things are going and didnt just disappear after the leasing papers were signed. Edgar maintanance came by several times while my mother was at my apartment. She raved about his courtiousness and helpful explanations. Ella consierge is friendly and helpful
Reviewed on: 9/11/2018Kevin F
Adrienna was great. Robin was also great. 11 out of 10
Reviewed on: 9/10/2018Sarah C
Robin was one of the most outstanding leasing agents I have ever worked with! He was incredibly helpful, kind, timely and amazing. Not only did he meet with us numerous times to make sure we found the perfect apartment, but was gracious and made every meeting exceed all our expectations. I look forward to seeing him every day!
Reviewed on: 9/9/2018Wenqiang W
I will choose harbor steps again if coming back to Seattle
Reviewed on: 9/3/2018Robert R
Very responsive. Recently when we put in a maintenance request they show up the same day. Front desk concierges are also very clever and helpful.
Reviewed on: 8/29/2018Hannah B
Team is great- anytime I’ve had any concerns they are quick to fix them. I appreciate the welcome from the front desk team every time I enter and exit the building. Really makes it feel like home
Reviewed on: 8/27/2018Paul M
Great living here. Decision to move back east is the only reason we’re leaving.
Reviewed on: 8/13/2018Michael K
Great Community
Reviewed on: 8/10/2018Ming Chan C
I like the community, service is great.
Reviewed on: 8/8/2018Donna K
It’s been wonderful living here.
Reviewed on: 8/8/2018Luke B
Everyone, from leasing, desk staff to maintenance has provided amazing help.
Reviewed on: 8/6/2018Vinicius T
It was an amazing experience. Really loved living at the Harbor Steps, but sadly Im moving to another city.
Reviewed on: 7/27/2018Martha W
Everyone has been very kind and helpful.
Reviewed on: 7/22/2018Li B
Very responsive and comprehensive with explanations whenever there is an issue.
Reviewed on: 7/11/2018Puru Prakash P
Kyle has been super helpful with everything. All the team members are very helpful.
Reviewed on: 7/5/2018Alexander J
The place is always clean and well kept. Office staff is very helpful and nice.
Reviewed on: 7/3/2018Serena R
I moved in mid May and its now early June, so far so good.
Reviewed on: 6/9/2018Corinne B
My husband I have stayed at Harbor Steps twice for temporary work assignment. We love the location, the cleanliness the safety of the complex. The fitness rooms, swimming pool, court for b-ballvolleyball are great amenities! We also love the courtyard with the steps and the restaurants and little grocery store. Sad to leave!
Reviewed on: 6/3/2018Ramon C
It feels like I’m staying at a luxury hotel. Staff and associates are always there to help and the place is well maintained
Reviewed on: 6/1/2018Tari E
Everyone has been so kind and friendly and, well, neighborly! The location is perfect the amenities are spot on its clean and safe and inviting. I could NOT have made a better choice on where to live!
Reviewed on: 5/29/2018Craig C
Everyone worked with us to make our move happen efficiently.
Reviewed on: 5/24/2018TIANYI Z
Love this place.
Reviewed on: 5/23/2018Robert R
Very helpful during my move in process.
Reviewed on: 5/12/2018Alex P
Everyone has been great. The amenities are good and only getting better. The staff have all been very responsive and welcoming.
Reviewed on: 5/8/2018Neha R
Awesome community and crew!
Reviewed on: 4/24/2018Natasha M
They always help when I call and are really good about letting me know when to do things when I forget
Reviewed on: 4/23/2018Anja S
Kyle has been great!
Reviewed on: 4/18/2018Peter A
Great helpful team.
Reviewed on: 4/13/2018Paul N
We are moving to a house we have purchased but have enjoyed staying at Harbour steps since our arrival in Seattle 3 years ago We would recommend harbour steps to anyone
Reviewed on: 4/6/2018Tom K
Great Staff, very knowledgeable and helpful Really like the location Very nice apartment too!
Reviewed on: 4/4/2018Geoff C
We love it here, and everything has gone well so far.
Reviewed on: 4/2/2018Michael G
They place residents first.
Reviewed on: 3/23/2018Susie B
We are very satisfied with the very good maintenance, concierge, and security service. We are especially pleased with the help and assistance provided by Joseph Nikeze on many occasions with a variety of mobility problems due to recent surgery.
Reviewed on: 3/20/2018Luis S
Courteous staff. Attentive and professional.
Reviewed on: 3/17/2018Gregory C
Every interaction Ive had with people who work at Harbor Steps has been pleasant, efficient, and productive.
Reviewed on: 3/9/2018Arriana S
They are very friendly, polite, and efficient.
Reviewed on: 3/9/2018Brian B
Have had a great run here. Maintenance staff in particular are fabulous.
Reviewed on: 3/9/2018Shawn Marie P
Harborsteps is in a great location, well maintained, and responsive to the residents.
Reviewed on: 3/9/2018LaJerald J
Great communication and follow through with questions andor concerns.
Reviewed on: 3/7/2018Cooper J
We have been happy here, and until a recent change in our needs as a group, we had planned to stay here a while longer. Our needs have simply changed now, and any downtown apartment is no longer a good fit for us.
Reviewed on: 3/7/2018Ajay S
The harbor steps team is a great. I have lived here for 8 years and they have always been responsive to my queries and helped me make my first choice in apartment as a permanent choice.
Reviewed on: 3/1/2018Michelle P
Kyle is very prompt, answering any questions I have.
Reviewed on: 2/12/2018Robert R
Everyone has been great. From the Concierge to the Leasing team I actually got the sense that people cared about our happiness. Congrats for having such a great team
Reviewed on: 2/2/2018Jeffrey P
Everyone has been great to work with!
Reviewed on: 1/30/2018Evelyn H
My leasing agent, Kyle, and the concierge, Eva, are amazingly helpful and friendly!
Reviewed on: 1/26/2018Ryan W
Kyle was very helpful in helping me find a new apartment. Before I was living in New Mexico but Kyle was able to help us in securing an apartment even though we have never been to Seattle before moving into Harbor Steps. The staff is amazing here. I really enjoyed living here.
Reviewed on: 1/16/2018Stephanie C
We have loved calling Harbor Steps our home. We’re relocating so that our daughter can go to Ballard High School. We’re ready for neighborhood living. Big thanks to Ivan, Val and the incredible service team. They go above and beyond to make this place feel like our home. Thank you all for taking care of us the last few years.
Reviewed on: 1/6/2018Kaitlin D
We loved living at Harbor Steps. The location, amenities, and community were great. We just bought a house and its time for the next phase in our life.
Reviewed on: 1/4/2018William J
The Harbor Steps team has been so great and friendly. Whenever I need something fixed in my unit, theyre great about getting it done within 24 hours.
Reviewed on: 1/4/2018Ismail E
It was an awesome community, you guys are doing an awesome job. I would love to come back in future.
Reviewed on: 12/30/2017Tamara P
Everyone in the office, maintenance and concierge desk are extremely professional, helpful and very nice. I don’t think you could ask for better.
Reviewed on: 12/26/2017Zane C
Everything and everyone has always been great. I have been here for 3 years now and hope to never leave. The Harbor Steps are the best thing about Seattle, and the ALL of the staff certainly helps that. I constantly tell anyone I talk to about Harbor Steps and how they are the best place ever. It feels like another home to me!
Reviewed on: 12/25/2017Kalee G
Everyone is so kind!!! I feelsosafe knowing there is someone always at the desk :
Reviewed on: 12/17/2017Susan B
I have been renting for the last 20 years and Harbor Steps is by far the most experienced and friendly staff I have ever dealt with. While I am very excited to move and get back to family, I will definitely miss the staff at Harbor Steps.
Reviewed on: 12/13/2017Ainura S
Kimberly was amazing in helping us get our place. We could not be happier with the service and outcome. Living here is awesome, very friendly people, and a very clean and amenity packed building.
Reviewed on: 11/21/2017Hamid M
Well organized, efficient, professional and courteous !
Reviewed on: 11/19/2017Puru Prakash P
Kyle has been super helpful with respect to each and every thing.
Reviewed on: 11/13/2017David F
Adrienna is fantastic!
Reviewed on: 11/11/2017Jacqueline S
The concierge is always willing to help and answer questions. They are very friendly. Also whenever any maintenance work is needed, it is always very timely and professionally done.
Reviewed on: 11/3/2017Dale H
We have loved living at HS for these last 2.5 years! We are sad to leave but its time for us to move on to our next adventure. We will miss all the great folks who work for HS and take such great care of all of us!
Reviewed on: 10/29/2017Noam B
I had a great experience and I have recommended Harbor Steps multiple times to Coworkers and friends. I was also extremely satisfied with Adrienna’s service, always helpful, professional and kind. My only reason for moving is that my work is taking me elsewhere. Thanks
Reviewed on: 10/29/2017Mayank V
The entire team was so helpful and patient in helping us find the right unit for us. Kyle in particular kept our needs in mind and as soon as the unit which we are in now opened up he reached out to us. In addition, the team answered our questions and helped us look at other units as well over a 2 month period.
Reviewed on: 10/27/2017Christy C
Adrienna is so helpful! Ive met several staff members of harbor steps and everyone has been so nice. They really seem to be happy that i decided to move here. I LOVE it!
Reviewed on: 10/23/2017Kim A
Very responsive to questions, comments and service requests. Maintenance crew is very professional.
Reviewed on: 10/22/2017Racine J B
Chris, Lucy, Melissa Kim have been beyond helpful kind.
Reviewed on: 10/20/2017John Michael B
From all of the apartment viewings that we did, this, by far, was one of the best showings we had. Natalie, was very caring and compassionate and seemed to really care about the guests coming in and we could not be happier to have been welcomed home as part of the Harbor Steps community. Kudos to everyone at leasing and concierge teams!
Reviewed on: 10/18/2017Susan S
The staff couldnt be any more efficient. Service with a smile is evident each and everyday.
Reviewed on: 10/3/2017Margarita M
Everyone is very kind and extremely helpful. Even when I just bump into a staff member in the elevator.
Reviewed on: 10/1/2017Jenny F
Move in was easiest of any apartment I have ever lived in. They were very helpful.
Reviewed on: 9/14/2017Rajesh A
One of the best communities we have lived in. Great staff and courteous. Will refer 100
Reviewed on: 9/13/2017Sea to Sky R
Harbor Steps always provides impeccable customer service!
Reviewed on: 9/5/2017Kristen B
Wonderful staff, and Kimberly was great getting me settled in.
Reviewed on: 8/19/2017Kimberly C
Great apartment and friendly staff! Beautiful views! Would live here again if we moved back to the city.
Reviewed on: 8/17/2017Conrad W
The leasing team has been great!
Reviewed on: 8/14/2017Paul M
Its like living in a grand hotel. Love the concierge.
Reviewed on: 8/10/2017Richard M
Harbor Steps has exceeded expectations. Whenever we have needed service or had any questions, you folks were quick and have gone above and beyond. There should be no surprise that we love living here. Beautiful place. Awesome people. Weve even developed friendships with our neighbors thanks to a Harbor Steps meet-n-greet.
Reviewed on: 6/19/2017Ryan W
They leasing team are very considerate of our stay here and make the effort to working with us as we are new to the city, Seattle. The Concierge staff is also very friendly with us and our pup as well. We also see that the rest of the team helps to keep the apartment place clean and neat everyday.
Reviewed on: 6/5/2017Aaron C
The staff is great. Chris and Ian at concierge are especially awesome.
Reviewed on: 5/11/2017Jonathan G
By the time we get to June I would have lived in HS for a total of 3 years. I still remember my first day in Seattle! Living in a downtown environment has always been a dream of mine. Thank you to the HS management, concierge, security staff and maintenance personnel for your continuous service towards excellence. Details matter. Jon
Reviewed on: 4/28/2017Robert Alan B
Kimberly was very attentive and professional. She understood our specific needs in a new home and fulfilled each one of them. We love our new home!!!
Reviewed on: 4/22/2017Susie B
This is out 18th year at Harbor Steps, and we enjoy making our home here in Seattle.
Reviewed on: 4/21/2017Grecia N
Absolutely wonderful!
Reviewed on: 4/21/2017Francisco Daniel V
Good service, always kind.
Reviewed on: 4/20/2017Greg D
Apartment and staff has been friendly and supportive. Moving out of state, so unable to stay.
Reviewed on: 4/20/2017Matthew W
Great location and nice staff
Reviewed on: 4/19/2017Al G
It has been a fantastic experience and the staff has been attentive with every aspect of the move-in process.
Reviewed on: 4/8/2017Jacqueline S
They team has been very helpful with inquiries as well as being friendly at all time.
Reviewed on: 4/4/2017Michael H
We loved living here but are relocating to Chicago
Reviewed on: 3/29/2017Kimberly C
Apartment is lovely, all new appliances, staff very friendly and accommodating with move in process. Lots of amenities!
Reviewed on: 3/23/2017Daniel C
Every one of the staff have been the most helpful and warm welcoming people I have ever met. Truly a great experience moving in.
Reviewed on: 3/23/2017Peter M
Just like the last time I lived here from 2008-2009, everything is easy. Everyone is just as awesome! Thanks much Natalie and Kimberly!
Reviewed on: 3/20/2017Craig L
Very friendly staff that is always able to help with any questions or service needs
Reviewed on: 3/18/2017Meaghan A
Everyone has gone out of their way to make sure were happy. This was a major move from the east coast and every last process from first inquiry about apartment availability, lease signing, coordination of our move in date, to making sure we were happy and comfortable once we arrived was flawless and easy.
Reviewed on: 2/8/2017Laura M
Living in Harbor Steps has been a great experience for me. The building is pretty convenient for its location and the staff in here are amazing from the first to the last. I can say that my almost 6 years in here has been very good.
Reviewed on: 1/11/2017Farzad D
This will be my last year living at Harborsteps after a 4 year stint. Ill 100 miss the concierge team and staff.
Reviewed on: 12/29/2016Erik K
Very professional and helpful staff.
Reviewed on: 12/22/2016Jacob S
I really enjoy the events hosted in the apartment by residents and staff alike. They are a great way to meet new people and enjoy the amenities. I also really enjoy the yoga class and go every Monday that i can and think the teacher is a full embodiment of what I imagine yoga to be like.
Reviewed on: 12/9/2016Dale H
Office staff and maintenance team are great. We rely on the concierge team a lot and they always come through for us :)
Reviewed on: 11/14/2016Lynda M
I have thoroughly enjoyed my time at Harbor Steps and hope to return some time in the future.
Reviewed on: 11/9/2016AUDREY M
Facilities are wonderful, well maintained, and staff is fantastic.
Reviewed on: 11/3/2016Debbie C
We love living at Harbor Steps. The staff is wonderful. The location is amazing.
Reviewed on: 10/8/2016Nicholas D
You can't ask for much better than Harbor Steps. The views, the location, the staff; it's almost perfect. Almost.
Reviewed on: 9/21/2016Stephanie C
Love calling Harbor Steps our home. I didn't think at such a large building we'd feel that sense of community with our neighbors, but we do! The basketball league that Christiano puts together has really kept us engaged with our neighbors and the other pet owners in the building all seem to know each other. It's been a great experience all around. Thank you to the entire staff for going out of your way to help make this place feel more like home!
Reviewed on: 9/21/2016Mitesh C
A fantastic community and great amenities - i'd love to stay here for a very long time. Staff are always very courteous and friendly, and always happy, which creates a great vibe in and around the community.
Reviewed on: 8/11/2016Ahmad A
The leasing consultant, Adriana Jones, was exceptionally accommodating and welcoming; I came an hour before our scheduled appointment, but she didn't hesitate to meet me. I asked an expedited/same-day move-in, and she literally spent majority of the day helping me with that process. A week later she stopped me in the lobby, remembering my name, to ask me about my stay and remind me of the 30 day satisfaction commitment.
Reviewed on: 8/1/2016William B
Kyle and Kimberly did a great job of keeping me informed and guiding me to the right unit that was perfect. Followup has been great, both are totally professional.
Reviewed on: 7/16/2016Magdalena Q
Great place to live while we we're in Seattle!!
Reviewed on: 6/4/2016Karthika J
It is a wonderful place to live with respect to locality, community and the apartment itself.
Reviewed on: 5/23/2016Meghan A
The Harbor Steps community was a wonderful living experience, and the ability to easily transfer between units and between communities is extremely beneficial and played a major part in my decision to move to another Equity community when selecting a new apartment.
Reviewed on: 5/4/2016Kathleen C
The concierge staff is amazing. I can't say enough great things about Eva, Chris and Jonathan. They made me feel at home. I will miss them. Derek my leasing agent is awesome also. They are all informative, friendly and helpful. You have a great staff.
Reviewed on: 2/17/2016Mariah A
Front desk staff very helpful and friendly.
Reviewed on: 2/8/2016Mark K
Great staff, friendly and professional, convenient location, nice apartments.
Reviewed on: 2/8/2016Lesley Lexy C
I am so happy with my beautiful apartment. It is stylish, comfortable and in an excellent location for my job and social activities.
Reviewed on: 2/6/2016Ilene B
Plan to make Harbor Steps my home for many years.
Reviewed on: 2/2/2016Andrew S
Living at Harbor Steps has been an amazing experience and I've had no issues whatsoever. I'm definitely going to miss the building as well as the staff!
Reviewed on: 11/28/2015Aaron C
Stephanie Larsen did an amazing job showing the apartments, answering my questions and helping with my move in. She really impressed me and was a big reason why I chose to move into Harbor Steps.
Reviewed on: 10/16/2015Alison A
I have loved it here. The staff are amazing and we have loved living here. So friendly and with the best location and facilities in town. We are only moving as we need more more space and extra bedrooms. Thanks a million for everything.
Reviewed on: 8/13/2015Joel W
We have lived in an Equity property previously, and it is very refreshing to come back.
Reviewed on: 8/7/2015James G
I love the staff and everyone has such a happy atmosphere. Keep it up!
Reviewed on: 8/4/2015Nathaniel D
I am really excited to continue living here. It has been a great experience for the first month and I look forward to many more.
Reviewed on: 7/26/2015Glenna O
Ivan [and his team] does an excellent job of responding to issues with water or other building maintenance needs.
Reviewed on: 7/15/2015Brian B
Overall experience at Harbor Steps Apartments is outstanding...would love to call this establishment home for many years!
Reviewed on: 7/9/2015Gregory L
I loved living at Harbor Steps; great location, nice apartments, lots of amenities. A little on the pricier side, but given everything you get, that's not out of line.
Reviewed on: 6/22/2015Juergen O
Keep up the good work!
Reviewed on: 6/7/2015Kiley S
I've had a wonderful year and a half living here. I am moving for a transfer within my company to San Diego. I will continue to live there in an equity residential apartment. Thank you for the experience in Seattle, I will miss it terribly.
Reviewed on: 6/6/2015Sarah S
I could not have been more pleased to be a part of the community of harbor steps. I am so sad to be leaving. If I ever make my way out to Seattle in the future I will be happy to call harbor steps my home again! Thank you!
Reviewed on: 5/18/2015Arthur P
Staff was always cordial and helpful, going above and beyond to make your day-to-day easier.
Reviewed on: 5/14/2015Nicole A
I had a great experience living at Harbor Steps! It was my first place when I moved to Seattle and I loved the location, the apartment, the people I met at the mixers, and the staff. The service was excellent from the concierge desk, security, and maintenance. There were some minor issues with the parking garage and noise, but the management team responded well by taking action and communicating regularly.
Reviewed on: 4/4/2015Diane D
I am grateful to the Harbor Steps for giving me a place to find my footing after moving to Seattle. It was a positive experience overall.
Reviewed on: 3/31/2015Joshua L
Beautiful community, beautiful city, I will always recommend Harbor Steps for any future friends that might be moving to Seattle.
Reviewed on: 3/24/2015Veronica S
Loving this place.
Reviewed on: 3/18/2015Brian B
Ivan and maintenance staff are superb
Reviewed on: 3/1/2015Pamala L
Harborsteps has been a wonderful place to live. The staff have always been very helpful and friendly. Thank you!
Reviewed on: 2/27/2015Janet K
Overall it has been a wonderful experience.
Reviewed on: 2/27/2015Mitesh C
My overall experience of relocating from the UK to Seattle has been such a smooth transition, mostly due to the excellent service i have received from all at Harbor steps - from the front desk staff, to the office teams and concierge - and the added conveniences of a residents' portal to cover all my needs - it's been nothing short of a fantastic voyage - and i'm loving this final destination!!! Thanks guys, you're amazing.
Reviewed on: 2/22/2015Summer M
The staff make this place an enjoyable, friendly and comfortable place to live. They do a great job.
Reviewed on: 2/21/2015Mark K
A large part of our decision to live in Harbor Steps was made because of your staff. Everyone we have met here is friendly and supportive. We really appreciate the attitude of the personnel and the management toward the tenants.
Reviewed on: 2/7/2015Yvette M
I will miss everyone! Best staff, best apartment community, best location...best everything.
Reviewed on: 1/31/2015Robert W
Overall, I am very satisfied with living at harbor steps, and am interested in living here for the next few years. One of the most important pieces to me is the relationships you build with the staff, leasing office, and others in the building. And for ha
Reviewed on: 1/30/2015Gayle L
I love the location of the apartment and the view is outstanding.
Reviewed on: 1/27/2015Jason M
It was a great stay and great community. Unfortunately, the job path had other ideas and i have to relocate to stay with the company. Otherwise, Id stay for longer. Loved the location and wold definitely recommend this to anyone looking for a place.
Reviewed on: 12/5/2014Joanna R
Excellent Concierge team. They set the bar high and keep it there.
Reviewed on: 12/1/2014Mark H
Harbor Steps had been a great home for the past two years. Everyone who works at this location has been outstanding and gracious. Has been a great pl e to live and I would highly recommend Harbor Steps to others. I would especially like to recognize Kimberly in the management office who has been outstanding and consistently professional and always available to assist us.
Reviewed on: 11/26/2014Jordan A
We loved Harbor Steps. The staff was truly excellent ESPECIALLY the concierge team! Big Thanks to Derek, Ava, Ginnifer, Christiano and Jesse! Also big thanks to Ivan from maintenance team.
Reviewed on: 11/25/2014Yvette M
I have lived here before; I am taking advantage of the coast to coast program. I was in Virginia and relocated to Seattle for a few months. I couldn't imagine living anywhere else. I HAD to come back to Harbor Steps. It's the best place to live. The staff is the best, too. Kimberly Allen helped me find the perfect apartment...we did everything via phone and internet, and she was awesome; as she always is. I've never felt more at 'home' than I do at Harbor Steps. Thank you!!!!
Reviewed on: 11/15/2014Alfreds A
We are incredibly happy working with the Harbor Steps. We hope to continue the relationship for a long time to come.
Reviewed on: 11/10/2014Kristi G
I am very happy living at Harbor Steps. My new apartment is great - lots of light, the upgraded appliances and kitchen/bathroom are very nice and the maintenance and concierge staff are fantastic. A big THANK YOU to Kimberly for finding me this great apartment -- she really listened to what I did/did not like from my previous apartment and narrowed down the list to a few really great options to show me. And another big THANK YOU to the maintenance and concierge desk staff - Every maintenance issue I've had has been fixed within 24 hours or less and the concierge desk staff are always exceptionally helpful with packages, arranging cars to the airport and answering any questions. I can't say enough good things. They really go the extra mile.
Reviewed on: 10/31/2014Magdalena Q
love it here!!!!
Reviewed on: 10/24/2014Janet K
Living at Harbor Steps has been a very positive experience for me.
Reviewed on: 10/3/2014Scott S
I am grateful for the year and a half I lived in this community. The leasing and concierge staff have been great. Thank you.
Reviewed on: 9/2/2014Megan N
I have loved living here so very much and really appreciate everything the team has done to make my experience enjoyable. I am moving in with my boyfriend and a different location was the ultimate decision. If I ever move downtown again, this will be the first place I will look! Thank you so much for everything!
Reviewed on: 8/2/2014Ilene B
I plan to make Harbor Steps my home for many years. I am thrilled to be here.
Reviewed on: 7/28/2014Hitesh M
Lived here for 15 months and don't have a single reason to complain! Kudos to the harbor steps staff for making my stay memorable :)
Reviewed on: 6/29/2014Florinda P
I would stay forever if the price did not go up!!!!
Reviewed on: 5/29/2014James V
We moved here from across the country and did not know anyone. About two weeks after we moved in, there was an event communicated to us via email that let us know about an upcoming 'Harbor Steps' private happy hour at the local bar. It was the perfect idea and we were able to make a bunch of friends all thanks to that opportunity.
Reviewed on: 5/26/2014Lawrence L
You all were so great that I am moving into another one of your properties in Santa Monica.
Reviewed on: 5/22/2014Polly B
Alanna Madrid was my leasing agent and she is awesome. Everyone in the leasing office is terrific as are the people at concierge especially Derek. Everyone has been great helping me get settled.
Reviewed on: 5/19/2014Tetsuya U
The location of the apartment community is just great. Although it is located in the centre of downtown seattle, it is quiet day and night.
Reviewed on: 5/10/2014Sherry E
I am looking forward to getting to know neighbors and hope to participate in organized social events
Reviewed on: 5/6/2014Jonakan O
I have loved living at Harbor Steps more than at any other residence including my houses. I will miss living here and I am only moving due to my job transfer.
Reviewed on: 5/2/2014David K
Ginn, Ava, Ian, Jessie, Derek, Michelle.... lots of great staff that you have at Harbor Steps. Thank you for 2 great years in a great place!
Reviewed on: 4/19/2014Anjali S
Our leasing agent was Alanna and she made sure that we were informed as soon as property of our interest was available at Harbpr Steps. She was bery responsive of our queries regarding our move in.Move in was hassle free Aparent aminities are also very nice and well maintained
Reviewed on: 4/15/2014Shelley S
The people here, particularly Kimberly, Alanna (back office)and Chris, Eva, Jennifer and Ian (reception) have been so wonderful at making me feel at home, they always have answers and solutions for my questions and problems, they greet and are welcoming whenever I come and go and they see me - I love it here!
Reviewed on: 3/15/2014Kenneth P
Michelle Santos was fabulous in her presenation of the apartments and is very knowledgeble. My final decision came down to the excellent customer service I received during the inial process and the professional of the managment team and staff.
Reviewed on: 3/12/2014Joyce H
Staff is very helpful and always pleasant.
Reviewed on: 3/10/2014Sanuyukta D
The staff are excellent--always helpful and knowledgeable. They really make Harbor Steps the community it is.
Reviewed on: 3/6/2014Michael W
I've loved living here! It's been a pleasure knowing all the office staff, specifically (but not in any order) Alana, Michelle, Chris, Eva and Ian. Thank you all for a great experience!
Reviewed on: 2/15/2014Robert R
Jennifer (Leasing Agent) was fantastic. Love the location, having a great concierge team is key.
Reviewed on: 2/9/2014Robert R
We moved here sight unseen from Austin, TX and have just been thrilled from start to finish. You guys are awesome!
Reviewed on: 2/3/2014Eric W
I haven't lived in an apartment in almost 10 years, and I was quite hesitant to move back into an apartment. This community has completely put my fears to rest with the quality of the apartment, quiet atmosphere, and helpfulness of the staff.
Reviewed on: 1/24/2014Arun R
Michelle waas great in showing the apartment and in responding to all my queries. She's very professional and followed up promptly.
Reviewed on: 1/22/2014Bradley B
Jennifer was awesome and has given me tons of information. She is a real asset and I hope we continue to have such welcoming interactions with all the staff.
Reviewed on: 1/8/2014Megan N
I love coming home everyday! It's a great home with great staff and so much to do around the community. I see myself living here for quite a while.
Reviewed on: 1/8/2014Cynthia W
As a long term resident, I'm very pleased with Harbor Steps, its staff and management
Reviewed on: 1/7/2014Edgar B
It has been a great experience and I hope many more are to come
Reviewed on: 1/5/2014Veronica L
I've been very pleased with living here.
Reviewed on: 12/16/2013Dipesh P
I thought the apartment, location, and staff were fantastic. If I did not have to move cross country, I would definitely stay here.
Reviewed on: 12/12/2013Marc L
The staff is outstanding and extremely accommodating wrt package management. The common areas are typically very clean and tidy and that is also very appreciated.
Reviewed on: 12/5/2013Jason T
Had a great overall move in experience. Staff was very helpful and accommodating. Very positive.
Reviewed on: 12/2/2013Penny N
I have enjoyed the apartment community of Harbor Steps and the location is fabulous! I appreciated the assistance and timely response of Christel, she is a great representative for Harbor Steps.
Reviewed on: 11/30/2013Juergen O
Everyone on staff has been very helpful and professional, especially Michelle Santos.
Reviewed on: 11/30/2013Kristi G
I've lived at Harbor Steps for several years. It has been a great experience on the whole. The concierge desk has been fantastic -- everyone is always incredibly friendly and helpful. The maintenance team is fantastic as well - I don't think I've ever waited more than 24 hours to have something fixed...even on the weekends!
Reviewed on: 11/21/2013Jeffery C
Overall has been a positive experience residing here at Harbor Steps.
Reviewed on: 11/15/2013Shawn E
Great apartment, great location, great staff. I'm sad to leave!
Reviewed on: 11/7/2013Kory R
I'm pretty happy with this community.
Reviewed on: 11/6/2013Todd M
Had an excellent time staying here. Office and concierge staff was great. Thanks!
Reviewed on: 10/11/2013Yvette M
Again...if I could stay, I would. I have absolutely loved it here, and I can't thank everyone enough. Everyone - from leasing agents, to concierge, to maintenance to the gals who clean the elevators and doors in the morning - was fantastic. I'll miss this place and these people. xoxo
Reviewed on: 10/1/2013Deborah N
The coincierge staff is always friendly and helpful.
Reviewed on: 9/24/2013Laura H
Great place to live. I will miss it.
Reviewed on: 9/21/2013Connor M
My experience has been great so far. Responsive leasing associates and a great place to live. The concierges have been extraordinary in there assistance with reservations, moving, shipping & deliveries. I don't know what I'd do with out them.
Reviewed on: 8/28/2013Sanuyukta D
Kimberley was my leasing agent. She was spectacular about responding quickly, giving me a thorough orientation and generally making me fall in love with my new home. That woman is worth her weight in gold! :-)
Reviewed on: 8/24/2013John G
Staff has been very responsive and 'over the top' friendly!
Reviewed on: 8/5/2013Parth N
Concierge is awesome.
Reviewed on: 7/30/2013Karthik R
Great place to call it 'my home'
Reviewed on: 7/27/2013Bipin M
Loved staying in Harbor Steps! The staff is awesome and love the location.
Reviewed on: 7/25/2013Stephen S
Michelle Santos was a pleasure to work with as an agent. Always responsive and professional.
Reviewed on: 7/14/2013Ann J
This is the first time I've lived in a city environment, & choosing Harbor Steps was a wonderful choice!
Reviewed on: 7/13/2013Robin S
Thank you, it is a great place to live.
Reviewed on: 7/9/2013Mark F
Staff was excellent and treated us like family - we really enjoyed living here!
Reviewed on: 7/2/2013Christina S
Great experience, sad to leave. Office staff and overall service was excellent.
Reviewed on: 6/26/2013Megan N
I have absolutely loved living here so far. It is truly a joy to wake up in the morning to my new home and the location is great. The staff has been very helpful and responsive and I will definitely recommend people to live in such an amazing community!
Reviewed on: 6/23/2013Jill B
I appreciate everyone at Harbor Steps. This was a very wonderful experience, just needed more space and it was not available. Thanks!
Reviewed on: 6/20/2013Kristina C
So far we are quite satisfied with our experience and hope to stay here for a long time.
Reviewed on: 6/2/2013Christine B
We will greatly miss living in Harbor Steps/Seattle. Absolutely love the location and the office staff is incredible....like family!
Reviewed on: 5/27/2013Ernest B
office sstaff and maintenance service is very good, apartment features are very good, price is good.
Reviewed on: 5/13/2013Todd M
Really enjoy living here. Thanks for your hard work
Reviewed on: 4/21/2013Eve E
The office staff is just wonderful- always courteous and attentive as are the maintenance people. Great training in customer service. Thank you
Reviewed on: 4/19/2013Leonard A
We are both so happy living here at Harbor Steps! Living in the city makes our life so much more fulfilling right now. We only hope that we will be able to stay here in our cute little apartment without the rents raising so much that we would be forced to move elsewhere. This truly is our home!
Reviewed on: 4/17/2013Michael M
The staff have been phenomenal!
Reviewed on: 4/14/2013Charles F
Overall, I've been extremely happy with my stay at the harbor steps. Thank you for making the last 6 months a pleasure.
Reviewed on: 4/13/2013Terry W
I so love this apartment! I want to move, but to a larger unit in this building, when my lease is up.
Reviewed on: 4/2/2013William M
A very good experience. A well run community.
Reviewed on: 3/11/2013Kristin A
I thought the staff was always very helpful and prompt. The maintenance crew did a great job of fixing problems in a timely manner. I will definitely be recommending these apartments to anyone who is looking to live in downtown Seattle!
Reviewed on: 3/8/2013Wendy L
We have loved living at Harbor Steps. It has been a great experience to watch the neighborhood change over the past 15+ years.
Reviewed on: 3/6/2013Brian B
we are most appreciative of the great staff and responsiveness of the maintenance crew. They deserve much credit for making HS a nice place to live.
Reviewed on: 3/1/2013Tracy C
Alanna is fantastic. Love, love, love her. I moved here from PDX mid january, had new job, needed place to live, didn't know anything about Seattle and she made me feel warm, welcome and friendly about everything! She is delightful and I love dealing with her - friendly, professional just a doll. The rest of your staff is exceptional too - your concierge staff is fantastic, Christopho (sp?) and Ava and the young lady studying to be a space scientist, sorry can't remember he name. All absolutely friendly and knowledgeable - you can teach Portland apartment management folks a thing or too for sure! Thank you all for such a warm friendly welcome to Seattle, you have made this very difficult transition a very good experience for me!!!!
Reviewed on: 2/28/2013Michael W
This was a beautiful apartment in a wonderful building. As I told the Concierge many times, I would have loved to pick up the building and move it here. Just needed to be closer to the office.
Reviewed on: 2/27/2013Michelle D
Thank you to everyone at Harbor Steps for making my time here so amazing, especially Ginnifer and Chris. I may be back in the future!
Reviewed on: 2/22/2013Makda G
Kimberly was great and very helpful. Concierge staff members were great during my move-in!
Reviewed on: 2/13/2013Christine B
We love our new home at Harbor Steps. Incredible group of friendly staff.
Reviewed on: 1/19/2013Jennifer R
Alanna was great at keeping in touch with us during our application and move-in process and has been very kind and helpful since!
Reviewed on: 1/9/2013Charissa L
Excited to be here and looking forward to this year!
Reviewed on: 1/7/2013Marian S
Overall, I had a good experience at Harbor Steps in Seattle. Thank you.
Reviewed on: 1/3/2013David K
Gennefer in the lobby is awesome! Most others are welcoming but she's definitely the best.
Reviewed on: 1/2/2013Joan S
the conceirge -Darlene very professional!
Reviewed on: 12/1/2012Farzad D
I just want to add that after touring Aspira, Colbey and other buildings the reason I chose Harbor Steps is because of your leasing consultant Michelle Santos. She was amazing. Super responsive and always available.
Reviewed on: 11/17/2012Michelle D
A big thank you to the Harbor Steps team :)
Reviewed on: 10/23/2012Michael W
I have no issues. Everything has been great!
Reviewed on: 10/20/2012Susan H
Living at the Harbor Steps these past two years have been amazing. My apartment was very nice and quiet and I especially enjoyed the NW Tower hot tub, the pool and rooftop deck. I will miss living downtown but as my boyfriend and I move forward, it is no longer conducive to our lifestyle.
Reviewed on: 10/12/2012Seth D
Harbor Steps has been great. Two years: no complaints.
Reviewed on: 10/3/2012Philip D
A comfortable place to live with a responsive staff and good amenities.
Reviewed on: 9/6/2012Phillip P
I love living at Harbor Steps in Seattle. I had high expectations coming in, and the experience has exceeded my expectations. I'm living a happier life since moving in and it means a lot. Thank you for the great experience.
Reviewed on: 9/2/2012Lorena R
I love living here. Perfectly located. Fantastic staff! Great environment!!!
Reviewed on: 8/31/2012Christine M
I am very impressed with Alanna. Through the entire experience, she's always given me attention and follow through. I didn't feel like 'just another possible renter'. Thank you.
Reviewed on: 8/4/2012Joanna R
Excellent concinerges!
Reviewed on: 8/3/2012David K
Aimee's question to me after I signed my lease sums it up: 'Are you excited about this decision?' My answer was yes.
Reviewed on: 5/29/2012Stephanie J
I'm STILL in awe at all the amenities this apartment comes equiped with. Also, the quality of ALL facilities, a sense of pride in community and OF COURSE the INVALUABLE assistance of the wonderful Wizards of Oz aka The Concierge services that are MORE than resourceful, they are fun and kind. LOVIN' IT! :]
Reviewed on: 5/25/2012Susan H
This is an amazing building to live in as a single professional that is not home that often. The dry cleaning and mail services and the web portal make it very efficient to take of things without having to be home. It's also nice having concierges to go to for assistance.
Reviewed on: 5/5/2012Jordan A
The Concierge at the Harbor Steps has gone above and beyond my expectations. They are friendly, social, and but get the job done every time.
Reviewed on: 5/4/2012Donald L
Very well-managed community. I would recommend to my friends who work downtown.
Reviewed on: 4/27/2012Ashley W
Loved living here! Great community and lovely apts with awesome views!
Reviewed on: 4/26/2012Michelle D
Thanks Hope for such a great experience!
Reviewed on: 4/16/2012Lindsay S
When I moved to Seattle via work transfer, I had 4 days to find a place to live. Harbor Steps was the first community to respond to my inquiry. The staff helped to ease the stress of a rapid transfer, a little easier. I've been happy here. If the renewable lease terms are acceptable, I'd like to stay.
Reviewed on: 4/8/2012Jennifer M
I love it here.
Reviewed on: 4/6/2012Femina P
I had a great experience and want to thank Kimberly for the great experience moving into harbor steps.
Reviewed on: 4/5/2012Amy B
Hope Martin was great to work with!
Reviewed on: 3/25/2012Craig H
Overall a great stay. I was glad to move right in and have an oversized 1-bedroom unit. The party room was very nice to have when my grandkids came to visit from Spokane.
Reviewed on: 3/21/2012Kira W
We felt that Hope Martin went out of her way to help us and make sure we had a good experience moving in. We were really pleased.
Reviewed on: 3/8/2012Joseph E
Great staff, good neighbors, nice property.
Reviewed on: 2/28/2012Kathleen V
The staff here has been fabulous. Always willing to help and very quick to respond.
Reviewed on: 2/13/2012Kathleen V
The staff here has been fabulous. Always willing to help and very quick to respond.
Reviewed on: 2/13/2012Margaret C
The only thing that would make our apartment better would be if the management decided to sell the units at Harbor Steps. We would love to own our own condo in this building.
Reviewed on: 2/9/2012Christiana W
Taylor, Chris, and Kimberly have been BEYOND WONDERFUL. I am sad to leave such a spectacular staff! Thank you!
Reviewed on: 1/26/2012Mahesh M
it is fantastic to be here
Reviewed on: 1/26/2012Jacqueline R
Great staff, Christel and the front desk always friendly and accomodating and the security staff is always on hand to make you feel safe and secure!
Reviewed on: 12/6/2011Gregory S
We are sad to be leaving because Harbor Steps was an awesome home for us, at a terrific location, with wonderful views, a spacious layout, incredible friendly and efficient staff, and a certain magic of high quality and groundedness.
Reviewed on: 12/6/2011Kelly A
We absolutely love it here, for all of the reasons listed above. We recommend it to all who will listen and plan on staying for years to come.
Reviewed on: 11/24/2011Mahesh M
It's good to be here.
Reviewed on: 11/16/2011Reena D
Great location! I'll definitely miss living in downtown Seattle.
Reviewed on: 11/15/2011Brian S
The security guard Brian was exceptionally friendly and helpful during move in.
Reviewed on: 11/13/2011Mary M
We toured a number of apartment buildings in downtown and Belltown before choosing Harbor Steps, and we had no trouble at all picking where to live. The quality of amenities and service (fitness center, renovated apartment with new appliances and granite countertops, friendliness and professionalism of the staff) are way better relative to the rent price than we could find elsewhere. We love the location and condition of the apartment, and the staff has been nothing but super-helpful and friendly all throughout the move and settling in process. Very pleased!
Reviewed on: 10/14/2011Tushar C
Love Harbor Steps! Awesome job y'all!
Reviewed on: 10/11/2011Christine W
I'm so happy to be a resident of Harbor Steps, and plan on living here for a long time. Thanks to Hope in the SE tower for great support!
Reviewed on: 9/28/2011Jacqueline R
It is a joy for me living at Harbor Steps. I absolutely love it!
Reviewed on: 9/18/2011Pamela E
happy as a clam so far. Had some maintenance problem with the HVAC system. very responsive to fix- but the problem resurfaced shortly after. again response to fix and they are now calling in outside expertise to hopefully fix the problem. maintenance staff seem to care about doing a good job!
Reviewed on: 9/16/2011Hema J
I am having a wonderful time here.... Its like always being made to feel special. Thanks a lot for the support. And keep up the great work!
Reviewed on: 9/15/2011Bipin M
The staff has a perfect balance of professionalism and friendliness.
Reviewed on: 8/27/2011Kevin B
This experience has been exactly what I was hoping for. Great staff, great place, very much enjoyed the experience.
Reviewed on: 8/14/2011Douglas R
My leasing agent, Hope, and the concierges, Taylor and Nancy, were absolutely fantastic!
Reviewed on: 8/6/2011Ajay S
Living here keeps getting better and better. Feels like a home away from home (given that I am from India!)
Reviewed on: 8/5/2011Julie H
thankyou very much.we really enjoyed the past year at harbour steps.
Reviewed on: 8/2/2011Scott W
Everyone I interacted with during my move-in was very helpful, even late into the evening when I needed the loading dock opened. The staff are exceptionally responsive and polite. 5 stars.
Reviewed on: 7/30/2011Jenna C
Really happy with my move--Kimberly Allen was super helpful and I am grateful to have worked with her.
Reviewed on: 7/28/2011Christopher C
i'm sure I will be back, it's a great place to live, probably just not while I am finishing up my degree!
Reviewed on: 7/16/2011Edward H
Best move in experience ever
Reviewed on: 7/14/2011Michael B
The office staff are amazing. Chris stands out as the best I have seen in 20 years of travel. Apartments are everywhere, top notch staff are hard to find.
Reviewed on: 6/25/2011Charles S
I truly loved living at the Steps. It is the best run residential community I have ever experienced.
Reviewed on: 5/24/2011John H
I love Nancy and Taylor at the concierge. They are consistently friendly, helpful and welcoming.
Reviewed on: 5/23/2011Mary Ellen D
Really loved the staff and how convenient they made living here
Reviewed on: 5/10/2011Karla B
I have lived at Harbor Steps for a number of years and have not had one bad experience. The only downside is the fact that I will never want to leave and buy my own place some day. I'm far too happy here!
Reviewed on: 5/9/2011Bradley B
Harbor Steps is a great apartment and community. The reason I am moving is because my office has moved making my commute longer, combined with a significant rent increase.
Reviewed on: 5/7/2011Jeanine L
Living at Harbor Steps was great! I was very pleased with the location, office staff and price of rent. The staff was amazing throughout my entire time at Harbor Steps. I would highly recommend this place to any friends and co-workers. Thank you!
Reviewed on: 5/4/2011Jessica K
I really like living at Harbor Steps and enjoy the events, staff, and overall location. I hope to stay here for a few more years!
Reviewed on: 4/25/2011Christine S
I am so impressed with the quickness of having our requests addressed. I put in a comment about the bikes downstairs not having pedal straps and I was immediately called and was told the situation had been addressed and within a week, there were pedal straps. Something as silly as pedal straps is taken seriously! Everyone who works here is so friendly! I love Juan and (I can't remember her name right now, but the really nice long blonde haired female at the concierge desk) Thanks for caring about our opinion!
Reviewed on: 4/18/2011Ajay S
Harbor Steps is awesome. This was the kind of apartment I dreamed living in while growing up!
Reviewed on: 4/17/2011Timothy M
The staff is top notch, but location just edged them out since this location can't be beat.
Reviewed on: 4/16/2011Charles T
Nice Apartments, Nice Buildings, Nice Staff, Nice Amenities. I enjoyed living here very much. If it were not so financially gainful to buy a house, I would have stayed.
Reviewed on: 4/15/2011Eric U
Lindsey was very helpful and informative during my walkthru of the property. Explained everything very well and was patient and helpful with directions my first couple of days. She's awesome don't lose her.
Reviewed on: 4/10/2011Charles S
I have had nothing but the very best experiences while dealing with property personnel. Kudos to those responsible for choosing such great people. As long as my rent never increases unreasonably, I will never move.
Reviewed on: 4/10/2011Michael B
The maintenance staff merits a special mention. They were helpful, and more importantly they were friendly. All employees have been great, but I wanted to point out maint specificly.
Reviewed on: 12/10/2010John M
All the concierges rock!
Reviewed on: 11/18/2010Laren H
I'm very satisfied with the entire experience. The Harbor Steps community is excellent!
Reviewed on: 11/13/2010Andrew V
Associates have been very helpful throughout the move-in process. The property is beautiful, and seems to be well-maintained. Looking forward to enjoying my time here.
Reviewed on: 10/26/2010Rachit T
Excellent place
Reviewed on: 10/12/2010Eve E
the leasing agent, Lindsey, was wonderful and very helpful-- and all the concierge staff and maintenance help, I have met to date, have also been great. thank you for developing such a wonderful concept for rental.
Reviewed on: 10/11/2010Oliva Rosita C
Lidsey and Christel are highly commendable with their exceptional quality services. In addition, the maintenance staff Ken and Marlene came to my apartment did an excellent, particulary, replacing the closet door knob and the shower head, and reasonably accomodate my husband as disabled by making sure that the door going in and out of the deck is wide enough for wheelchair access. Lindssey, Christel, Ken and Marlene demonstrated professionalism, and understanding of tenant's needs. We are enjoying living here in the apartment because of your staff's high quality service, thus, I have recomended this apartment to my friends who plan on relocating to Seattle. Thanks again.
Reviewed on: 9/20/2010Sheri W
Overall, a great experience.
Reviewed on: 9/14/2010Terrie M
THE APARTMENT IS WONDERFUL, IN A GREAT NEIGHBORHOOD AND THE STAFF IS VERY HELPFUL AND RESPONSIVE
Reviewed on: 8/28/2010Lisa V
Wonderful place to live! Everyone on office staff very helpful. They would go out of their way to make me happy/comfortable. I loved liveing at Harborsteps.
Reviewed on: 8/27/2010David R
Lindsey was awesome and dependable throughout the entire process. The other staff have been great and very accommodating. Great experience so far.
Reviewed on: 8/22/2010Fangwei W
The Yoga class is the best feature. I would recommend this apartment to anyone I know just for that reason.
Reviewed on: 8/20/2010Paul A
We're moving to another Equity property due to our satisfaction with Harbor Steps. I've already referred a coworker to Harbor Steps. Hailey was great, as was the rest of the staff. I really enjoyed Chris' work with the basketball league. He did a great job.
Reviewed on: 8/17/2010Kelvin W
An excellent experience. Seamless.
Reviewed on: 8/12/2010Asako K
I like this apartment. It is pitty that I should go back to Japan and have to leave the apartment.
Reviewed on: 7/23/2010James M
I truly have enjoyed living here. The location, apartment and staff have been great. The only reason I am leaving is due to my job transfer to China. Otherwise, I could have seen myself living here for a good period of time. My daughter is considering a transfer here for med school from Australia and I will recommend her taking a look at the Equity properties.
Reviewed on: 6/2/2010Sheri W
I am very satisfied with the location of the apartment, the cleanliness of the common areas, the prompt attention to any request, 24-hour concierge, etc. Overall, I love living at Harbor Steps.
Reviewed on: 6/1/2010Elisabeth M
Hailey is very attentive and helpful, and is an asset to your rental office. Also, the concierge crew is great.
Reviewed on: 5/20/2010Christel C
I have been very impressed by how clean the community is kept. I know this is very difficult with the huge area to cover and all of the glass doors and those pesky fingerprints. The staff is always friendly and very responsive. I have enjoyed the variety of new resident events, especially the final 4 basketball game and yoga. Thank you all for making Harbor Steps a wonderful place to live!!
Reviewed on: 5/10/2010Rebecca M
Christiano, Rollie, Darlene, and the maintenance staff are excellent!
Reviewed on: 5/10/2010Karla B
I love Harbor Steps and could envisage living here for a number of years. I am very happy there and couldn't imagine living anywhere else.
Reviewed on: 5/10/2010Joseph S
My wife and I had a blast living at the Harbor Steps!!!
Reviewed on: 4/29/2010Kristi G
My experience so far at Harbor Steps has been great. All requests have been handled in a quick and professional manner. I would definitely recommend it to a friend.
Reviewed on: 10/16/2008Mary Jo T
I have lived in Equity owned apartments for several years now. The properties are all well maintained and the staff is professional and responsive. All in all a great company to do business with!
Reviewed on: 10/7/2008Shane B
Not much to add, love the apartment and everything has been great, the person who helped us was great, etc. thank you
Reviewed on: 10/3/2008Nancy G
Overall the experience has been most satisfactory.
Reviewed on: 9/25/2008Brian R
wonderful community - love living here.
Reviewed on: 9/24/2008Glenna O
The outside Steps area looks great with the refurbished fountains, and tile work. Bravo. Cleaning staff does good work in common areas. Thank you for water coolers in the gym.
Reviewed on: 7/31/2008Elihu E
I really thought it was great and would recommend it to anyone.
Reviewed on: 7/31/2008Sai M
Happy to have experienced Harbor Steps as our first place in Seattle. Thank you staff.
Reviewed on: 6/28/2008Benjamin S
I really like the staff so far at Harbor Step. Monique was a GREAT HELP with us moving in. She went above and beyond her job to help us. We are in the military and it is hard to find time to vist apartments. She sent us floor lay outs and talked in detail of the apartment. She is a great employee. Thanks!
Reviewed on: 6/2/2008Matthew K
Great property, fantastic location- Toye was a great person to work with long distance and after arriving. Very impressed with everything so far- great execution.
Reviewed on: 5/22/2008Paul M
Our daughter facilitated our move but we have been very satisfied with the staff and their responsiveness
Reviewed on: 5/20/2008Trevor G
I've been very happy with my experience so far. No complaints at all.
Reviewed on: 5/16/2008Martha W
I am very happy with the apartment and the staff at Harbor Steps.
Reviewed on: 5/5/2008Amyn D
Great location, excellent amenities, warm concierge makes Harbor Steps a great place to live!
Reviewed on: 5/1/2008Dan G
The maintenance of the property is outstanding and your maintenance department should be given a well done on behalf of all the tenants.
Reviewed on: 4/29/2008Nicholas G
Love the new place!
Reviewed on: 4/7/2008Joy B
Very helpul, fiendly office staff
Reviewed on: 3/27/2008Claudia C
We were very satisfied with the location and amenities. Also the view from our apartment was very pleasant. The only thing I didn?t 'like' was the price for the parking spaces (I know it?s not under your administration). Thanks for everything.
Reviewed on: 3/18/2008Thomas R
My wife and I love living here, it is our first apartment together and it is turning out to be a very great start.
Reviewed on: 3/4/2008Amyn D
Great location, courteous office staff and convenient hassle free living!
Reviewed on: 2/5/2008