The gal that I did all my paperwork with was easily the nicest and most informative person Ive ever had help me when moving in and the manager is easily the coolest of any other I’ve had at any apartment complex. There was an issue with my washer not draining and the manager had it fixed super fast. I absolutely love living here!????
Reviewed on: 5/13/2023Everyone on the team has been very helpful!
Reviewed on: 4/14/2023Freddie and Sean are wonderful - friendly, helpful and professional.
Reviewed on: 11/14/2022You guys are so friendly and knowledgeable.
Reviewed on: 4/1/2021You guys are so friendly and knowledgeable.
Reviewed on: 4/1/2021It was a great 5 months we needed for temporary living until we closed on our house. Beautiful views and quiet area.
Reviewed on: 3/11/2021Very friendly and no service issues
Reviewed on: 2/8/2021the absolute BEST property management I have had the pleasure to live at. Freddie and his team are always so helpful and thoughtful.
Reviewed on: 2/3/2021I loved living here. Never had issues. Quiet building, great staff, and great security.
Reviewed on: 1/5/2021The whole leasing team is very helpful and knowledgeable.
Reviewed on: 12/16/2020Beautiful building and lovely staff
Reviewed on: 9/2/2020Both Freddie and Luke have been really helpful and personable and easy to work with.
Reviewed on: 9/1/2020We loved living in Three20!
Reviewed on: 6/20/2020I love my home and the people we have in the office are excellent and very helpful as well as prompt.
Reviewed on: 5/21/2020Everything discussed has been followed through.
Reviewed on: 3/2/2020I honestly have no complaints whatsoever. Everything and everyone has been great. I am only moving because Im moving out of Seattle.
Reviewed on: 10/24/2019I have really loved living here. It’s been a great experience! I love the building security, my sense of safety, the great location, the wonderful team, the walkability. This has been awesome. Freddie has been a great resource and a wonderful property manager. He is so helpful, professional, and kind. Thanks for everything, Freddie!!
Reviewed on: 9/19/2019I have absolutely loved living here at Three20. The community has been fantastic and the staff have been stellar. I would recommend this place to anyone seeking to live in the Capitol Hill area. If I find myself back in the area, I would definitely consider Three20 again.
Reviewed on: 6/28/2019They have been so friendly, helpful, and quick to respond!
Reviewed on: 6/3/2019Communication is so great with the peeps who are running the place. It’s really a breathe of fresh air compared to pretty much any place I have lived in the past.
Reviewed on: 4/15/2019Very thorough with move in information and helpful and positive with any questions I’ve had!
Reviewed on: 4/6/2019They are excellent!
Reviewed on: 3/6/2019Justin and Freddie have been great. Whenever we had questions or needed something, they were very helpful.
Reviewed on: 2/26/2019Great community! Great CM and Leasing Manager. Overall positive experience.
Reviewed on: 2/11/2019Im grateful for the warm, welcoming and -super-responsive attitude. I feel well taken care of!
Reviewed on: 12/19/2018Staff is very friendly. When there are issues they are always quick to respond.
Reviewed on: 12/5/2018Justin and Freddie are amazing and we feel like we can always go to them if there is any issue but overall they run a very tight ship.
Reviewed on: 11/19/2018Justin is awesome.
Reviewed on: 10/25/2018The team is always responsive, prompt, and follow-through on seeing issues to resolution.
Reviewed on: 10/24/2018Very nice staff, always attentive and willing to help.
Reviewed on: 9/9/2018Freddie has made my move-in easier by answering all my questions! Appreciate how friendly the leasing staff have been.
Reviewed on: 8/25/2018Only leaving because I am moving to Austin and equity apartments does not have property there.
Reviewed on: 7/29/2018Gentlemen at the front esp. Mr. Cobernn provide stellar service and support from a leasinglandlord perspective. Very pleased with their service.
Reviewed on: 7/16/2018It was great - and if I didnt buy a condo Id probably stay here forever :.
Reviewed on: 4/15/2018All the aspects of moving were made easier with links provided in emails---utilities, insurance, cable et.
Reviewed on: 4/12/2018Great staff, always available when needed
Reviewed on: 4/11/2018Yall are fantastic = Always nice, always helpful... I honestly feel spoiled and you know what, thats a great thing to feel as a tenant. Thank you for your help, always!
Reviewed on: 3/12/2018Robert and Justin have both been amazing. Robert specifically has gone above and beyond to be helpful.
Reviewed on: 2/8/2018Robert and Justin were amazing. Great customer service and very professional. I am sad my job here didn’t work out and I have to move so soon. I loved living here.
Reviewed on: 1/24/2018Office staff is always friendly and on top of things
Reviewed on: 1/20/2018Robert and Justin are very attentive and kind. Invaluable
Reviewed on: 1/8/2018We’ve had a great time living in this apartment building and will recommend it to anyone who moves into the area
Reviewed on: 12/14/2017Justin and Robert have been amazing. They have gone above and beyond to help me get settled and make me feel welcomed in my new home city. Moving, especially across country, is stressful and they made the transition smooth and fun.
Reviewed on: 12/14/2017Very friendly and welcoming.
Reviewed on: 11/2/2017Great staff-especially Robert!
Reviewed on: 10/24/2017Robert was wonderful. since he took over the community management, the service has been improved drastically.
Reviewed on: 10/23/2017They are always happy to help, polite, timely, and knowledgeable.
Reviewed on: 10/17/2017Robert has been fantastic, goes over and beyond
Reviewed on: 9/4/2017I have LOVED living here. I am moving in with a roommate, otherwise I would not be leaving!
Reviewed on: 8/1/2017Staff is great. Accommodating and very pleasant
Reviewed on: 7/18/2017Great experience! Everyone has been awesome! Im very satisfied!
Reviewed on: 4/8/2017Overall great service with no complaints. I am very happy an exercise room was added and I use it often.
Reviewed on: 3/11/2017The team has been great, both office service! I appreciate all theyve done to ensure my experience has been awesome.
Reviewed on: 2/10/2017Koply, Jeff and Chris are the best! They always go above and beyond for me. I've submitted a few service requests in the past, they always get taken care immediately. Anytime I've ever had a question or concern, Koply is always there to help. I've been so happy living here. My apartment is Awesome! The building and amenities are Awesome. Equity Residential make it so hard to live anywhere else because they always set the bar and no other team compares. Thank you for everything!
Reviewed on: 12/1/2016I love my aprtment!!!
Reviewed on: 10/4/2016Overall my experience has been pleasant. I only suggest there be more effort to contact residents about upcoming events, community concerns/reminders, and rent payments.
Reviewed on: 7/30/2016Ted and Koply have both been friendly and extremely helpful with everything I needed for move-in and getting settled in my new home.
Reviewed on: 1/3/2016I loved my overall experience at Three20 from checking out the apartment to signing the lease. I've already referred a friend to this building and I think she is seriously considering moving here.
Reviewed on: 9/28/2015no problems- love the apt!
Reviewed on: 5/7/2015I love love loved Three20. So incredibly sad to be leaving.
Reviewed on: 4/30/2015I enjoyed living here and loved the location.
Reviewed on: 4/3/2015I'm not shy about requesting/discussing any issues I have with the building. Koply has been very patient and great to communicate with when I need assistance. I appreciate how much he is around and knowing he is willing to do what is needed to help.
Reviewed on: 9/29/2014Everything has been great so far! The office and maintenance service staff are very friendly and responsive to resident needs.
Reviewed on: 6/12/2014Koply and Dana were fantastic to deal with and I am very satisfied with my new apartment!
Reviewed on: 4/24/2014The move-in process was seamless. I've enjoyed living in my apartment to date. Thanks!
Reviewed on: 4/17/2014The Three20 building is shaping up to be a very pleasant community as the building comes to life with new residents. And Kopay and Jeff really go out of their way to make us feel welcome.
Reviewed on: 4/14/2014Everything goods great to me!
Reviewed on: 3/17/2014The staff is excellent and I was given the opportunity to be the first tenant here. They completely took a lot of the stress away from my cross country move.
Reviewed on: 3/2/2014