First, I want to stress that the team at the property has been great! Rich, Alexa, and Benjie have always been wonderful during our time at 340 Fremont. While, for us, our decision is partly a financial one, it actually came down to location. Where the building sits was great when I had to go to the office and wanted to be close by.
Reviewed on: 9/29/2023Leasing agent - Benjie is very professional and great. The front desk always helpful and assists when possible
Reviewed on: 8/26/2023Very attentive. Staff smiles and greets you when you come in and out of the building. They are quite helpful as well.
Reviewed on: 8/23/2023We liked it a lot
Reviewed on: 8/6/2023Incredible staff, great location, good amenities. Happy to have spent the last 2 years in the building.
Reviewed on: 6/28/2023The team has a relentless dedication to customer service. The best community Ive ever lived in
Reviewed on: 6/19/2023Benjie Go is so incredibly helpful. He listens, is responsive, and makes us feel welcome. The front desk is always helpful with packages.
Reviewed on: 4/26/2023Everyone has been incredible warm and welcoming. But beyond that, even when Benjie was on crutches, he still came out to manage my movers and help. When there was a minor service issue, it was taken care of THAT DAY and the maintenance team couldnít be more friendly. Itís been such a pleasure getting to know everyone.
Reviewed on: 4/14/2023The team is fantastic!
Reviewed on: 4/13/2023Overall everything is great so far.
Reviewed on: 12/30/2022Everyone goes above beyond to go there job make your day!
Reviewed on: 11/25/2022Rich, Alexa, and Beni, as leasing agents, have always been instrumental in managing my requests. Also, the front desk personnel have also provided assistance when needed. Be
Reviewed on: 11/22/2022Every department I interact with is helpful and friendly. Overall the building is well maintained.
Reviewed on: 11/10/2022Everyone on the team is so incredible! Such a spectacular leasing team and the service team is so helpful!
Reviewed on: 4/26/2021The team is AMAZING!!! The front desk is a ROCKSTAR team, so professional, so kind, so pleasant! its a joy to walk in and out of the building. Rich is phenomenal. Things are fixed right away, Alvin and Daniel are fantastic. Its a pleasure to live here. They all make it a home. I never want to leave.
Reviewed on: 4/6/2021Kind staff, very helpful team.
Reviewed on: 4/1/2021Great response time, and helps satisfy all needs
Reviewed on: 3/18/2021All of our questionsconcerns have been handled professionally and promptly, its truly impeccable service.
Reviewed on: 2/8/2021Responsive with emails and questions! Great front desk attitude and help.
Reviewed on: 2/2/2021Bria has been very helpful and always follows through when I ask questions.
Reviewed on: 1/3/2021Everyone and I mean everyone who works at 340 Fremont has been exceptional. Friendly, helpful, responsive - Im so impressed.
Reviewed on: 11/16/2020So far, the team has exceeded all expectations.
Reviewed on: 10/27/2020Had a great time, 3 years here, but due to COVID it is time for me to move for a bit. Hopefully will be back one day in the future - maybe in a year or so! Thanks so much.
Reviewed on: 8/4/2020Absolutely loved Rich and the staff, they were wonderful.
Reviewed on: 7/16/2020Very helpful when retrieving packages and super kind all the time.
Reviewed on: 6/18/2020I really appreciated all of staff in 340 Fremont. You always were supportive and nice.
Reviewed on: 6/15/2020Very hardworking team. Thank you for all that you do!
Reviewed on: 6/13/2020It has been an amazing experience. The conceirge has always been super helpful and the amenities are great! All service requests are promptly addressed. Overall we had a really good time.
Reviewed on: 6/10/2020Loved the front desk staff. Especially Marvin. Thank you all!
Reviewed on: 6/7/2020Great experience and great care. Everybody was very attentive and the care for us was great. We have had 2 beautiful years in this premise. Its time for us to move on as a family to a larger home.
Reviewed on: 5/22/2020This apartment and community were absolutely wonderful. If it weren’t for reasons outside my control, I would not want to move out. Thank you to 340 Fremont and Equity Residential for making this entire experience so great. I will truly miss this community.
Reviewed on: 5/12/2020The way the team here has adjusted to the pandemic, adhering to the SIP regulations, while still providing excellent customer service is remarkable! Hats off to everyone on the team! Thank you for making this community a home.
Reviewed on: 5/10/2020I have lived here for 3 years and absolutely stay here not only because of the beautiful apartment but because of the AMAZING staff. They are always helpful and help to make this a community.
Reviewed on: 3/16/2020Very attentive team that go above and beyond!
Reviewed on: 11/28/2019Sarah and Bria are stellar. Kind, responsive and knowledgeable. Couldnt have asked for a better move-in experience.
Reviewed on: 11/18/2019The team is friendly and helpful.
Reviewed on: 10/18/2019This apartment is great! Concierge and maintenance were prompt and quite friendly.
Reviewed on: 10/3/2019They are awesome always super friendly and helpful
Reviewed on: 9/22/2019Good service when needed. A little pricey but worth it to have peace of mind.
Reviewed on: 8/26/2019The building’s staff puts the residents’ needs at the forefront. The building that we had just moved from only cared about the building itself and had so many overbearing rules and regulations. The staff only cared about enforcement. By contrast, 340 Fremont staff cares about making this a great place to live.
Reviewed on: 8/21/2019Exceptional! Rich provided excellent service. Patrick was just awesome!
Reviewed on: 8/14/2019Team is very polite and efficient.
Reviewed on: 7/8/2019Awesome team! Awesome building! Love living here
Reviewed on: 6/19/2019Quick responses, helpful and always professional.
Reviewed on: 6/1/2019everyone I met are very kind and helpful
Reviewed on: 5/13/2019met and far exceeded, the best team ever! Rich, Sam, Patrick are THE BEST!!!!! they make living here an absolute joy!
Reviewed on: 4/9/2019Really loved living here - thank you all so much.
Reviewed on: 4/4/2019Everyone is very friendly and helpful
Reviewed on: 3/2/2019Staff has been quite helpful and professional
Reviewed on: 3/2/2019We love the building and the team. It has been very helpful to us since day one.
Reviewed on: 2/23/2019The team goes beyond what I’ve seen from any other management company
Reviewed on: 2/14/2019Alex is very responsive to all my inquiries.
Reviewed on: 2/13/2019Everyone I’ve met has been nice and welcoming. I know Patrick and Alex a little more and they’re great and always helpful. Alex has always been easy to get a hold of via email as well.
Reviewed on: 2/4/2019Wonderful building, wonderful community, we’re going to miss this place!
Reviewed on: 2/1/2019Patrick is AMAZING. He exemplifies the sort of service I envisioned when I moved to 340 Fremont. Overall the team has done a good job but I thought it was worth noting that I think Patrick does it correctly 100 percent of the time.
Reviewed on: 1/24/2019its a nice place to live in the city
Reviewed on: 12/12/2018The front desk and leasing staff were all great.
Reviewed on: 12/7/2018I absolutely love my new apartment! Its everything ive wanted!
Reviewed on: 11/27/2018Great apartment, great management - moving for commute not for anything related to the building.
Reviewed on: 11/26/2018Good service and always nice.
Reviewed on: 10/29/2018They are very responsive and friendly
Reviewed on: 10/22/2018This has been a great place to live.
Reviewed on: 10/18/2018Rich and his team have been fantastic. We relocated from out of state and have been very well welcomed by the team at 340.
Reviewed on: 10/12/2018The concierge service is always very nice, and Alex is always happy to help
Reviewed on: 9/13/2018Pretty quick to address any concerns and helpful when needed
Reviewed on: 8/28/2018Good team of concierges who are pleasant and helpful.
Reviewed on: 8/27/2018I’m very happy with the service requests and how helpful the team was during our move-in.
Reviewed on: 8/22/2018I’m being relocated for work and have signed a lease at another of your locations. I’m staying with Equity Residential.
Reviewed on: 8/22/2018Brian Hauser is amazing!! He is very dependable and likeable. The concierges are very helpful and friendly.
Reviewed on: 8/21/2018very nice, love the concierge at the lobby - always helpful and available!
Reviewed on: 8/10/2018Love Rich. Still amazed that he knows everyones names. Would still like better front desk hospitality...
Reviewed on: 7/16/2018Great views and a very quiet apartment complex. Much better than where I use to live before.
Reviewed on: 7/16/2018Everyone is very friendly and helpful. Any time we have questions or concerns they are available.
Reviewed on: 7/13/2018I love living in 340 Fremont. Everyone in the Leasing and Service team, Brian, Alex and Rich, Sam, Alvin are so helpful and they made me feel like Im family. Thank you 340 Fremont team! Im glad I was able to transfer to another apartment and have 340 Fremont as my home for another year!
Reviewed on: 7/12/2018Everyone has been nice and helped us to figure out the building amenities and get settled in.
Reviewed on: 7/8/2018Top notch amenities and staff especially Alex, Patrick, Amanda and Lakus.
Reviewed on: 6/15/2018Very helpful and always welcoming!
Reviewed on: 5/26/2018Every member of the staff has been extremely professional and helpful
Reviewed on: 5/9/2018The team at 340 Fremont is always available to assist and any maintenance that is required is always completed promptly.
Reviewed on: 4/4/2018My wife and I looked at numerous places in the city. 340 Fremont was an easy decision. Rich, Alex, Patrick and the staff have made our 18 month stay in SF amazing. We would do it all over again at 340 Fremont!
Reviewed on: 3/1/2018Rich and the team are doing a great job.
Reviewed on: 1/23/2018Great service and friendly people
Reviewed on: 1/22/2018We have truly enjoyed our time here at 340 Fremont! The staff, leasing and management team are true professionals and we really appreciated all of the support and assistance we received while we were here. We will definitely recommend 340 Fremont.
Reviewed on: 12/29/2017Awesome location, view from apartment and amenities.
Reviewed on: 12/21/2017The team is fantastic. Rich Henriquez is wonderful in his position. He is upbeat, responsive and proactive, with high standards for the community. Patrick at the front desk is always pleasant and helpful. Terrific place to live.
Reviewed on: 12/3/2017Alex made our moving as confortable as it can be. He helped a lot with every issue we faced.
Reviewed on: 11/15/2017Onsite team is courteous, responsive, and effective. Theyve done their best to resolve all issues quickly and thoroughly.
Reviewed on: 10/19/2017Beautiful awesome people. Very kind and supportive. Love you all.
Reviewed on: 10/5/2017Everyone is very friendly and willing to help. They have checked up on us and have let us know they are always available.
Reviewed on: 10/3/2017Alex as well as all the people at the reception desk have be very friendly, helpful and accommodating.
Reviewed on: 9/20/2017Its really awesome place to dwell in the midst of downtown SF. The views are amazing and breathtaking. Especially from the balcony, the high rise buildings and Sea view with bay bridge. And most of essential things are walk-able distance. Also have a very decent Patio to hang around with friends neighbor folks.Building is highly secured
Reviewed on: 9/17/2017Very responsive and quick
Reviewed on: 9/13/2017We are so happy we chose 340 Fremont for our home. We looked at other apartments in the area. I think the main reason this building is so comfortable is because of the people that work here. Everyone has been courteous, attentive and helpful. And the building is kept so clean!
Reviewed on: 9/12/2017Every employee at 340 Fremont has been so helpful and welcoming!
Reviewed on: 9/8/2017The team at 340 Fremont has been very quick to help with anything we have needed thus far.
Reviewed on: 8/13/2017The team is very accommodating and helpful. When I needed help mounting my tv, I asked Tyler, one of the maintenance men, for help and him and another man came over and installed my tv for me.
Reviewed on: 7/27/2017The entire 340 Fremont team is so amazing that each person is like family to me.
Reviewed on: 7/23/2017Great community and great staff. Loved living here.
Reviewed on: 6/23/2017Great service at all times!
Reviewed on: 6/1/2017Rich, Brian and Alex are always ready to assist. Great customer service. Plus a fantastic service team - Tyler, Brian and Matt are amazing. Ive been living here since September and very happy with the on-site team. Theyve got cool resident events as well! Erin is awesome in handling the events.
Reviewed on: 5/26/2017Lately, I have especially been blown away by the service provided by the team here at 340 Fremont. All around service, quality of living and resident response to concerns has improved beyond measure. . .THANK YOU VERY MUCH!
Reviewed on: 5/23/2017Amazing staff and facilities. We loved living here and will recommend this place to anyone else considering living in sf to check out this place.
Reviewed on: 5/18/2017Awesome staff that are always taking great care of us.
Reviewed on: 5/12/2017They are always ready to assist and friendly. Issues with apartment is always taken care of right away
Reviewed on: 5/11/2017Everyone has done a great job! Its a lively, fun place to be.
Reviewed on: 5/5/2017team is great, very responsive and courteous
Reviewed on: 4/24/2017Alex and Nessa were very helpful finding which apartment I wanted. Alex on the day of my move in was there to help guide the moving company etc. All in all very professional, Im happy to be here.
Reviewed on: 4/16/2017Erin, Nessa Rich: Excellent team and provide 5 start services. 340 Fremont is lucky to have them as their team!
Reviewed on: 4/12/2017the leasing office and maintenance staff were super helpful with our questions and requests
Reviewed on: 4/3/2017Very responsive, helpful, positive. Moving is hard, the team has made it a whole lot smoother.
Reviewed on: 3/14/2017We had a lot of questions upon move in and the team was quick and knowledgeable in their response!
Reviewed on: 3/2/2017Everyones very friendly, competent and helpful. Brian was amazing, showing me the apartment and organizing my lease move-in. Alex was also great, helping me with the parking system.
Reviewed on: 2/15/2017Our move in was easy. The staff here was available to help in any way. One of the nicest things has been the maintenance man that services the trash area. Hes taken empty folded boxes to the trash for us. And he keeps the trash chute area really clean. its nice to know that our new home is taken care of in every way.
Reviewed on: 2/3/2017Nessa is amazing! Erin is refreshing and overall every staff member has been exceptional.
Reviewed on: 2/1/2017The 340 team is amazing and very responsive. My life is much better now that I live here. Yay!
Reviewed on: 12/2/2016Nessa Sinclair was amazing. She was so professional and proactive. She put to shame the staff at 399 Fremont, which was the other building I was considering. There was no comparison. Nessa made this move so easy and enjoyable...and I really appreciated that!
Reviewed on: 11/23/2016Nessa has been an amazing help. Relocating from Texas to San Francisco, I had only a weekend in the city to secure an apartment and she was hands down the best of any of the leasing agents I met with across various sites that weekend. Beyond that she assisted with all of my questions over the next month prior to me moving here and has continued to be a great resource since arriving!
Reviewed on: 11/22/2016Nessa is very attentive, responsive, accommodating and a pleasure to work with.
Reviewed on: 10/8/2016Special shoutout to Rich Henriquez, community manager and Jermaine Wilson, leasing consultant for being superstars throughout the whole leasing process. Their customer service and professionalism is outstanding.
Reviewed on: 10/1/2016SO happy to be here, love this place!
Reviewed on: 9/23/2016Overall, my move-in experience has been great. Almost all the apartment features are working perfectly. Nessa and Rich are very helpful during and after my move-in.
Reviewed on: 9/13/2016I have had a perfect, seamless experience moving into 340 Fremont. The entire process was quick, efficient and painless on my end as a new resident. All of the leasing staff I worked with were incredibly welcoming, helpful and informative. I worked primarily with Nessa, who made the move-in experience simple and stress-free. She was extremely friendly, helpful and responsive to every single question I had (whether by e-mail or by phone). She willingly went out of her way to accommodate any requests or concerns I had prior to move-in. I really appreciated her patience and thoroughness -- cannot thank her enough for her help. She truly made moving into 340 Fremont an enjoyable experience!
Reviewed on: 9/13/2016Have had nothing but good experiences moving here. Very much enjoy it :)
Reviewed on: 9/8/2016Love it here. Thank you!
Reviewed on: 8/23/2016