Everyone has been extremely helpful. Shaker, our leasing agent, has made every step, from the initial application, to the move in, very easy and simple through his help. He has also gone above and beyond in the situations where weve asked him for help.
Reviewed on: 10/26/2023Michael has been amazing in going above and beyond to help us move in. He's helped us switch units for our lease, held onto my work laptop delivery while I was not in state and has been very helpful in general.
Reviewed on: 8/20/2023Easy and clear communications
Reviewed on: 7/9/2023I’’m very happy living here. It’’s has been almost 3years in Briarwood.This is a very good, calm and environment to live.It’’s walkable distance to Downtown,Caltrain and VTA stop.I must say about the maintenance team, whenever there’’s emergency you guys are so responsible and help us immediately. They had been so polite and respectful.
Reviewed on: 7/4/2023Very helpful and kind people when moving in and when maintenance is needed.
Reviewed on: 4/17/2023Every issue we faced during pandemic especially, is been delt with care and respect towards us. Love the way Prajkatha, Igor and Alex is there to help us. Thank You!
Reviewed on: 3/7/2021Prajakta has been very informative and welcoming from the very beginning of our moving process.
Reviewed on: 1/28/2021friendly management and maintenance
Reviewed on: 10/25/2020Moving in was very easy, and Prajakta changed their schedule to accommodate me :
Reviewed on: 10/17/2020Everything we have asked from them so far has been taken care of quickly and without any issues.
Reviewed on: 9/16/2020They have responded to all of our needs and concerns and taken care of us very well. Thanks guys!
Reviewed on: 9/13/2020Overall its an outstanding community to live in.
Reviewed on: 7/8/2020Everyone on the team has been very responsive and kind.
Reviewed on: 6/22/2020They are very accommodating and helpful.
Reviewed on: 6/15/2020The move in experience was smooth and Prajakta was very helpful
Reviewed on: 3/18/2020Prajakta is very friendly, personable, and professional. She is very helpful with whatever needs to be addressed. She’s pleasant to be around and is a great communicator. Alex has been great as well with the small things that needed to be addressed in our apartment after move in.the parking is a dream and the property is quiet.
Reviewed on: 2/11/2020Its been great, and I would love to stay if I could afford it. Thanks for everything!
Reviewed on: 12/4/2019The team at Briarwood is excelent. The team was helpful and attentive to everything that we asked.
Reviewed on: 11/27/2019The team is responsive.
Reviewed on: 11/6/2019Briarwood is a great place to live for a number of years.
Reviewed on: 10/25/2019Yes the team responds quickly to any queries and they are very friendly!
Reviewed on: 9/21/2019Staff are very friendly and help with all needs in a timely matter.
Reviewed on: 9/14/2019Everyone is very friendly and very fast to respond to any questions.
Reviewed on: 9/12/2019Lots of improvements to the property this year. Service is always excellent
Reviewed on: 8/4/2019Loved living here. Unfortunately, have to move for a better assigned school.
Reviewed on: 7/6/2019responsive office and maintenance teams.
Reviewed on: 6/9/2019Great, fast response. Very professional
Reviewed on: 6/6/2019This was a wonderful community with amazing staff.
Reviewed on: 1/25/2019Organizing the food trucks, community events, and just plain pleasantness have made living at Briarwood a wonderful experience.
Reviewed on: 12/26/2018Very prompt and helpful will all my requestsneeds
Reviewed on: 12/24/2018All questions weve had so far have been answered. Suree Natalie are a great team!
Reviewed on: 11/20/2018The team in Briarwood does a very great job. She completes all the work on time and is very good.
Reviewed on: 11/19/2018Facilities are well maintained, events such as food trucks are frequent and well announced. All rental paperwork is clear and provided well ahead of time.
Reviewed on: 10/30/2018We enjoyed staying at Briarwoods Apartments for the past 1.5 years. The staff are always helpful and friendly. We especially appreciate the communal gas grills and the frequent food trucks that come visit the community. I would definitely recommend Briarwoods to anyone.
Reviewed on: 8/22/2018The best team ever .Thank you for everything you do for us
Reviewed on: 8/7/2018I appreciated the timely help of the maintenance staff when needed. They both went above and beyond to make things better for me when I was pregnant, and when I had a baby at home.
Reviewed on: 7/21/2018YOU GUYS ALWAYS GO ABOVE AND BEYOND!!!
Reviewed on: 7/7/2018They havent met my expectations, theyve gone ABOVE AND BEYOND! Its always a pleasure dealing with them and all requests get resolved fast and better than expected.
Reviewed on: 6/26/2018Friendly and responsive staff, quiet community, close to downtown Sunnyvale. Definitely recommend
Reviewed on: 6/20/2018Entire move-in was handled seamlessly. Any minor fixes that we wanted to get done were done in a timely manner. Communication was prompt.
Reviewed on: 4/9/2018Excellent staff and very professional
Reviewed on: 4/7/2018Prompt response for all the queries and service requests.
Reviewed on: 3/27/2018Such a pleasure to work with all of the excellent staff at Briarwood. Very thoughtful and responsive to our needs!
Reviewed on: 3/8/2018Briarwood was a wonderful community to live in, and Drew and I have had the best 3 years living in our apartment. We are leaving as we bought a house in the East Bay but we recommend this complex to anyone looking to rent in the South Bay. Suree, Igor and the rest of the staff have been incredible and we will really miss them!
Reviewed on: 1/24/2018Everyone is amazing! So nice and helpful
Reviewed on: 1/11/2018The team is very friendly and maintenance requests are handled both well and very quickly.
Reviewed on: 12/29/2017Prompt response on our maintenance requests.
Reviewed on: 10/5/2017Staff is friendly and service is always prompt. The buildings are well maintained, and I enjoy the little events like food trucks.
Reviewed on: 9/9/2017Team is good, they recognize me and are very friendly. They are always eager to help me with anything I need.
Reviewed on: 9/5/2017Great service all around
Reviewed on: 8/16/2017Suree Marley is by the far the best manager briarwood has ever had. The entire staff has always been so helpful, attentive to our needs and has always made us feel welcome. And issues we had were always addressed in a timely manner. I plan to come back in the future. My family will miss everyone as this became our home.
Reviewed on: 3/13/2017Wonderful experience.
Reviewed on: 3/9/2017We enjoyed our stay in the briarwood community. We believe management did a great job!
Reviewed on: 3/7/2017Everything has been great so far and I hope it stays that way and hope to live here for a while.
Reviewed on: 11/19/2016Maintenance staff is great at this apartment community.
Reviewed on: 10/21/2016Igor is wonderful.
Reviewed on: 9/2/2016Suree, The Manger is very professional and friendly. She ensures you are comfortable and arranges for the maintenance service to fix the things immediately. I have never seen such a dedicated staff and the maintenance guys in any apartment complex during my 3 years stay in the US. Leasing staff and the maintenance guys are awesome.
Reviewed on: 8/18/2016I absolutely love this community the location, atmosphere is so relaxing after a long day at the job.
Reviewed on: 2/19/2016I am very please with Chantel Siga from my Briarwoods apt Leasing office. She has been very polite, friendly and proactive in accomodating our specific needs during the whole move in process.
Reviewed on: 11/17/2015I am very pleased that the community is pet friendly. Also, the leasing staff were very friendly and welcoming.
Reviewed on: 7/29/2015This apartment is wonderful!! The apartment itself is so nice and roomy, it's location is great, being close to a lot of things, it's well kept, and the office staff is so nice. I also love how peaceful and quiet it is here!
Reviewed on: 6/3/2015so far everything has been great!
Reviewed on: 5/28/2015Jamie Chantel Igor and Jorge have all been amazing!
Reviewed on: 4/9/2015This apartment complex is very nice and the office staff are all awesome!
Reviewed on: 12/19/2014Overall it is a great experience to be here. Very co-operative office staff
Reviewed on: 12/5/2014The single best feature, which sold me on the community, is the landscaping. Being around trees and grass is really relaxing and important to my well-being!
Reviewed on: 10/2/2014The office staff are sweet and extremely responsive. Very well-managed,
Reviewed on: 9/26/2014Jamie and Chantel provide excellent costumer service. They are always friendly and knowledgeable
Reviewed on: 7/22/2014I love briarwood, it's beautiful and quiet and the apartments are so nice! Chantel is also the friendliest person!
Reviewed on: 6/9/2014Leasing office personnel are very professional, considerate and make foreign nationals feel at home. They are quite patient to answer and guide us through this difficult task of moving-in to a new place easy, I really appreciate it.. Thank you!!
Reviewed on: 5/12/2014The apt applications are great, especially includes the indoor laundry.
Reviewed on: 4/16/2014It is a fantastic location with easy access to Central, 101, and shopping.
Reviewed on: 4/15/2014Briarwood is situated in quiet neighborhood with easy access to expressway and freeways. We feel safe in this area. It's nice to have in-apartment washer & dryer. The office staff are helpful and friend. The maintenance staff respond to service requests promptly.
Reviewed on: 3/21/2014Wonderful maintenance staff! They really care about the community.
Reviewed on: 2/17/2014It has been great living here. The staff are great the they are quick to response to service requests. I love it here.
Reviewed on: 2/3/2014Very smooth move-in.
Reviewed on: 1/3/2014Overall good experience
Reviewed on: 12/28/2013Rea was AWESOME from the start. Made the move in process seamless.
Reviewed on: 11/19/2013Thank you for all the professionalism and helpfulness of the office staff. I wish you the best!
Reviewed on: 11/2/2013Melanie has been wonderful through out the entire time. She kept following up with me. She made me feel right at home. Customer expierance with her was definaltly out and beyond. Thank you Melanie :)
Reviewed on: 10/14/2013Informative staff and pleasant community.
Reviewed on: 9/21/2013I like living here, nice apartment.
Reviewed on: 7/29/2013Very happy hear. sad to have to go and make all decisions at once. great friendly staff in office and maintenance guys.got to know community and some neighbors. Thanks for two years!
Reviewed on: 7/20/2013I think the onsite leasing staff does a great job of welcoming and assisting residents.
Reviewed on: 6/7/2013The maintnance staff are amazing. Igor & Jose always make me feel welcome. They are quick to respond to service requests. When I see them on dog walks they always stop to say hi to me & the dogs. During these brief hellos they ask if everything in my apartment is okay.
Reviewed on: 6/4/2013Very happy in this community.Staff is awesome!
Reviewed on: 6/4/2013The apartment was very clean and neat . It Is very pleasent to live in equity apartment
Reviewed on: 5/28/2013Melanie was very helpful throughout my stay here at briarwood, always quick to reply to any questions I may have had.
Reviewed on: 5/14/2013Thank you for all your help. This is a lovely comfortable to live if I need to move in this area & need an apartment I would return.
Reviewed on: 3/31/2013Overall Im very pleased with the community and members I have met. The office staff was very friendly and helpful. Though moving is not fun :( they made me feel right at home.
Reviewed on: 3/28/2013Melanie and Valerie are very helpful and nice to people. Thanks to them for being patient and so helpful to us.
Reviewed on: 3/16/2013The Briarwood staff were friendly and knowledgeable. The process was quick and efficient. I am happy that the maintenance staff always ensures that the doggy waste bags are filled and accessible. Overall, I am pleased with the community.
Reviewed on: 1/16/2013I always felt comfortable at Briarwood. I loved my apartment and I am actually going to miss it very much. I can't imagine wanting more out of a place to live.
Reviewed on: 1/10/2013We had a great experience here. I regret having to leave so suddenly but a job opportunity came along out of state that I couldn't pass up.
Reviewed on: 1/6/2013I needed to move-in quickly when I first approached. I appreciate the quick turn around time that made it possible.
Reviewed on: 12/25/2012I have been very satisfied with Equity, that is why I have decided to transfer my lease and continue to build equity, so that some day I may purchase a place of my own.
Reviewed on: 11/14/2012Overall it was great living at this community. The location is great and the staff is fabulous. Plus, there was a lot of good areas to walk my dog. I would recommend this to others.
Reviewed on: 10/22/2012The staff, especially Igor is wonderful. He is always very responsive to any mainentance requests that I have, and will follow through to make sure that everything was resolved. He has such a pleasant demeanor and it's always great to see him around the complex!
Reviewed on: 10/20/2012Clean, comfortable, responsive, friendly. Inspires community.
Reviewed on: 9/18/2012I've enjoyed living at Briarwood. The location is great, grounds are nice and well kept, office staff is attentive and maintenance staff is nice. People are generally friendly, or keep to themselves, like I prefer, and I'm overall very satisfied with my experience here.
Reviewed on: 9/11/2012Valerie and her staff are always very approachable and timely in their responses to the needs we have faced. I've been living here for several years and I'm very content and appreciative of their services.
Reviewed on: 9/8/2012I have been here almost 2 yrs. come Sept. and I enjoy the peace and quiet. The staff is great! Location... I have easy access to all of the major freeways as well as the downtown Sunnyvale, El Camino Real it's an ideal location. I have good neighbors, so I am enjoying my residence here. Valerie and assistant are alway's very nice and helpful.
Reviewed on: 9/1/2012The community manager was always responsive and helpful. She was committed to make things easy, fast, and happy for Briarwood to become home for us. I have lived here before and the improvements made to the units and the involvement of staff and maintenance is excellent now.
Reviewed on: 8/18/2012I would definitely recommend Briarwood to anyone moving to the Sunnyvale area.
Reviewed on: 7/19/2012Valerie and the office staff have been highly responsive and helpful!
Reviewed on: 6/26/2012It's been great living here. The office staff has been very helpful. Many thanks!
Reviewed on: 6/13/2012We are very happy at Briarwood in Sunnyvale. Valerye is the best, nice and professional, very good manager and her staff, the guys from maintenance always prompt to help and very good and respectful. They are the reason we are still here. Other places maybe have less expensive rent but when people is nice and take care of us, we do not want to leave!
Reviewed on: 5/31/2012Office Staff and maintenance staff always do a fantastic job; very professional and really nice people!
Reviewed on: 5/1/2012The Briarwood staff is amazing. Everyone is professional, courteous and friendly. They do their best to offer convenient service times and office delivery for packages. This makes handling the little things easier for someone with a very busy schedule. Thank you.
Reviewed on: 4/29/2012This was a difficult time for me. It was an end to a nine year relationship and I found myself looking for somewhere to live. I found Briarwood and immediately felt comfortable and at ease. The staff has been very friendly and accomodating, the complex is quiet, the people are nice, and everything has been as pleasant as possible. Moving in general can be a stressful experience, even just for general reasons. Briarwood made me feel welcome and took the stress out of the whole situation. Neema and Valerie should be commended for the work they do.
Reviewed on: 3/2/2012Move-in was pretty easy, everything on the apartment was ready. Apartment community seems very friendly and peaceful. Thanks.
Reviewed on: 2/24/2012Move-in was pretty easy, everything on the apartment was ready. Apartment community seems very friendly and peaceful. Thanks.
Reviewed on: 2/24/2012Keep up the good work!
Reviewed on: 2/13/2012I have been living at Briarwood for about six months and I have been continually pleased with the physical facilities as well as the helpfulness and friendliness of the staff.
Reviewed on: 2/8/2012I have been living at Briarwood for about six months and I have been continually pleased with the physical facilities as well as the helpfulness and friendliness of the staff.
Reviewed on: 2/8/2012very good
Reviewed on: 1/20/2012Valerie and Neema were great at helping me make arrangements, even when I was out of the country. Thanks.
Reviewed on: 12/19/2011This is the first time I have lived in an apartment as a dog owner. I was very nervous. All the neighbors, staff, and the potty spots (with trash and bags) have made the transition very easy. Thank you for making my family and dogs feel very comfortable and welcome.
Reviewed on: 11/22/2011We love living here! Great ammenities and a really nice atmosphere for a decent price. It might be nice to have some community events to get to know other tenants better. Thanks!
Reviewed on: 11/20/2011Great 2 years, thx!
Reviewed on: 10/22/2011we had a good 8 years with you.
Reviewed on: 10/18/2011Excellent place - we just need something larger now. Would be nice if you had a few 1400+ sq ft apartments.
Reviewed on: 10/7/2011When we moved in there was a strong smoke odor in the main bedroom/bathroom area. We complained and I have to say I am very please with the response and actions take to fix the issue! Good job!
Reviewed on: 9/14/2011ive always enjoyed staying in this apartment complex. ive been here going on 5 years. the staff has always been great.
Reviewed on: 8/26/2011It was very pleasant stay. Office staff is very helpful. Both Andrew and Vallerie are very prompt in resolving issues. Location and landscape is quite nice.
Reviewed on: 8/19/2011I am very satisfied with my decision to move to Briarwood, and I am especially appreciative of the responsiveness and helpfulness of the staff.
Reviewed on: 7/29/2011I have been a Equity resident since 2008. I live at Briarwood Apartments, and I feel our office and maintenance staff are quick to respond, and very helpful. They are friendly, courteous, and the best property staff I have met.
Reviewed on: 4/20/2011THANK YOU! SO FAR SO GOOD!
Reviewed on: 2/15/2011This community is excellent, whereas a gym can complete it to a even higher satisfaction level.
Reviewed on: 12/17/2010The Office Staff and Maintenance Service have always been extremely polite, friendly, and helpful; they are a great asset to your company!
Reviewed on: 10/16/2010Best place I've ever lived. Valerie is professional, friendly and accessable. Beautiful grounds and lots of friendly dogs. great place.
Reviewed on: 9/22/2010Our property management is kind, professional and quick. They take the time out of their schedules to immediately any concern that you may have. Would always recommend where I live to friends and family.
Reviewed on: 8/28/2010Great maintenance crew. They respond immediatelly whenever a problem arises. Keep up the good work! : )
Reviewed on: 8/16/2010It's very hard for me to have to leave here. I've loved it! The grounds are beautiful and safe, and your property manager and staff are just wonderful! Will miss this spot so much.
Reviewed on: 7/13/2010The community is very clean and inviting. The office staff is very friendly and prompt, and the maintenance service is very attentive and thorough!
Reviewed on: 6/16/2010The maintenance team's response is prompt and very impressive.
Reviewed on: 5/21/2010Very good apartments and Andrew is very friendly and he is very cooperative. Other service staff are also very good. Would recommend this apartments to my friends.
Reviewed on: 4/5/2010I was very pleased with my move in experience. The staff at Briarwood did everything possible to get my into my apartment and did nothing short of being amazing. I am very pleased with my apartment and plan to stay here for as long as possib;e.
Reviewed on: 4/4/2010In all the places I've lived in, I find this office staff the most friendly and helpful. I really appreciate them all! Abby
Reviewed on: 3/29/2010Valerie, Andrew, Efrain and Igor have all been exceptionally helpful! We feel very much at home here.
Reviewed on: 2/4/2010Maintenance staff is always there to take care of any problem with my apartment that I may have!
Reviewed on: 12/17/2009Keep up the good work!
Reviewed on: 12/4/2009This has been a wonderful place to live, very relaxing and comfortable. I love living here
Reviewed on: 11/30/2009My stay at Brairwood is satisfactory. Servicing was prompt, Specially person who does servicing is very kind and listens to us with patience. I don't have anything negative to say about Brairwood. Stay was prety smooth and calm.
Reviewed on: 10/14/2009Overall good experience. Specially like maintenance staff fast response whenever something needs to be fixed or replaced at my apartment. Keep up the good work!!! : )
Reviewed on: 8/14/2009I love my apartment at Briarwood--I love the trees, the open feel, the winding sidewalks! It's a dream come true for me. When I first found the apartments, I was disappointed because the rent was out of reach for my budget. When my apartment came available and I was approved to rent it, I was so happy!! The only thing that could make life better in my apartment would be if someone would just provide a bread board that I could use (to replace the bad one). Thank you for everything!
Reviewed on: 8/11/2009I think the Office staff and maintenance service folks were one of the reasons why we continued to live for all these years.
Reviewed on: 6/23/2009Office staff very nice, clean and quiet place to live. :)
Reviewed on: 6/18/2009Valerie was very patient with me while I was collecting the documents I needed to move in. I also changed the move in date several times and she was still very helpful and accomodating. I'm very satisfied with my experience with her.
Reviewed on: 6/9/2009Everything went nice and smooth. And now that we are completely moved in we are really enjoying the place.
Reviewed on: 5/18/2009This a wonderful place to live.
Reviewed on: 5/8/2009Stayed almost for 2 yrs, office/support staff was great, it was in good location and made my stay very comfortable.
Reviewed on: 3/19/2009beautiful and well maintained!
Reviewed on: 1/8/2009The best place I've ever lived. The grounds are beautiful, well kept. Parking is never an issue. Neighbors are friendly, quiet and the office and maintenance staff are professional, courteous and prompt with assistance when needed. It's a great place.
Reviewed on: 9/25/2008I rented sight-unseen at this facility, but I could not be more pleased with the overall facility, the atmosphere, and the area. The layout of the apartment was a bit different than I expected it to be, but it suits me just fine, and this is the sort of place that if I didn't like the apartment I was in, I'd deal with it for a year and try to move into a more suited apartment in the same facility.
Reviewed on: 9/10/2008I particularly enjoyed the landscaping.
Reviewed on: 9/10/2008The apartment is beautiful and location of the apartment is also good.
Reviewed on: 9/3/2008