Everyone was very nice and available when I had questions and when I wanted to see the place
Reviewed on: 5/15/2023I love this location-- if I give up on drivng, there are all sorts of pubic transportation options. My contacts have been Tommy, Catherine, Carlos and Bill-- all pleasent and helpful people.
Reviewed on: 4/23/2023Responds in a timely manner
Reviewed on: 4/14/2023Yes , the guy came it fixed it and change it . Thank you good guy ??????????
Reviewed on: 4/3/2023Highly satisfied
Reviewed on: 12/17/2022Everyone is super sweet and quick in responding to our questions via email or maintenance requests.
Reviewed on: 12/8/2022Everyone is very friendly and kind.
Reviewed on: 12/2/2022The staff are very approachable and easy to talk to.
Reviewed on: 11/22/2022Princess and the team have been amazing. I love my new apartment and how things are run. Its so nice to have an apartment complex be ready for needs of the tenants.
Reviewed on: 4/15/2021Princess and the team have been amazing. I love my new apartment and how things are run. Its so nice to have an apartment complex be ready for needs of the tenants.
Reviewed on: 4/15/2021Every interaction with the team so far has been friendly and welcoming. All staff members have been so helpful and willing to answer any questions I’ve had so far.
Reviewed on: 4/10/2021Every interaction with the team so far has been friendly and welcoming. All staff members have been so helpful and willing to answer any questions I’ve had so far.
Reviewed on: 4/10/2021Very responsive to emails. Great with keeping residents up to date on things going on in our community.
Reviewed on: 3/24/2021Courteous and reliable. Clear and precise explanations when assisting questions regarding services and-or issues.
Reviewed on: 3/21/2021Very attentive whenever I have any questions
Reviewed on: 3/19/2021Very good team!
Reviewed on: 3/16/2021AJ was incredibly welcoming, informative, and helpful throughout the entire process for us, as were Princess and the other agent that helped us on our move-in day forgive me for forgetting her name. Additionally, I ran into the service manger, John, who introduced himself and welcomed us - the entire team is super friendly and helpful!
Reviewed on: 3/15/2021I have lived here for 4 years and really would not want to live anyplace else! Location, amenities, staff all great!
Reviewed on: 2/2/2021Our original plan was to live here for just a year. We enjoyed it so much we ended up staying seven years instead. I know we will surely miss SCS so much. The leasing team is very helpful and professional. Thank you very much for making our stay here memorable and priceless.
Reviewed on: 1/27/2021The south city station apartments team. Are amazing. They take care of things that need to be done right away. My son loves his new living place for him. And so do I.
Reviewed on: 11/23/2020Its a great apartment. I am lucky to spend my first year in the U.S. in this apartment. Its really convenient for someone who does not have a car, with Bart, Costco, and Trader Joes.
Reviewed on: 10/28/2020Everyone is super friendly, took care of any items that I needed.
Reviewed on: 10/24/2020The entree team especially Jessica and Jose have gone above and beyond when I asked for help. They have made me feel like a valued tenant. The Best !
Reviewed on: 9/10/2020John is amazing! So is the whole staff!
Reviewed on: 8/28/2020Friendly staff that’s always willing to help. I can rely on them to assist me with whatever questions I may have.
Reviewed on: 8/17/2020Catherine was very helpful with the entire process.
Reviewed on: 8/2/2020The team has been very responsive, it has been a pleasure moving into the townhouse
Reviewed on: 7/30/2020If we were staying in South San Francisco, we would stay in these apartments. The front desk staff and the maintenance staff are excellent!
Reviewed on: 7/18/2020Everyone has been very helpful and considerate.
Reviewed on: 7/17/2020Catherine was super helpful with all information and tasks related to my move :
Reviewed on: 7/5/2020The team is quick to address questions and concerns.
Reviewed on: 7/1/2020The team has been incredibly helpful and responsive to all of our requests.
Reviewed on: 6/25/2020The team has been amazing in terms of speed and consistency when it comes to small things like repairs and maintenance. Everyone is extremely friendly and understanding!
Reviewed on: 6/11/2020Always friendly, timely maintenance requests, regular email communication
Reviewed on: 6/10/2020Jessica Derkis is AWESOME! She is always proactively making improvements to the property and very responsive to the tenant’s needs and requests.
Reviewed on: 5/25/2020The apartment was perfect for us. My daughter has completed her internship in San Francisco, so we no longer need the apartment. Please accept our sincere appreciation for having an apartment complex that was clean, safe, friendly, and well maintained. We would highly recommend South City Station to prospective renters. Thank you!
Reviewed on: 4/23/2020This team is respectful, polite and willing to go the extra mile. Thanks for making South City Station a great place to live.
Reviewed on: 11/8/2019The team has been very helpful and pleasant in every interaction Ive had
Reviewed on: 10/23/2019Very responsive team! John and Jessica are amazing!
Reviewed on: 10/9/2019I had a great time staying at South City Station for 2 years. Maintenance requests were answered in a reasonable amount of time, and the convenience of having Trader Joes, Costco, and the BART station nearby were really nice.
Reviewed on: 9/16/2019Everyone is so kind and helpful
Reviewed on: 8/13/2019Always super responsive and helpful
Reviewed on: 8/5/2019Great community. Only moving because of job transfer.
Reviewed on: 8/1/2019Generally responsive to requests and emails. Generally transparent about issues in the complex.
Reviewed on: 6/22/2019Overall it was a good experience.
Reviewed on: 6/4/2019Team very friendly and always helpful.
Reviewed on: 5/15/2019Safe environment, the front leasing office are very pleasnt
Reviewed on: 5/3/2019Its been great living here. Love the location!
Reviewed on: 5/2/2019Friendly staff and quick service response
Reviewed on: 4/26/2019All my concerns have been addressed in a timely manner, and the staff is always friendly.
Reviewed on: 4/19/2019Friendly, quick responses, professional!
Reviewed on: 4/12/2019As the stars say, VERY SATISFIED. It is like you have been long-time friends with the staff. They make living here enjoyable. I live the small events because I set to meet them and the neighbors I rarely see. Keep up the excellent work!
Reviewed on: 2/14/2019Very satisfied, helpful , friendly, accommodating , ,professional staff keep up the good work.
Reviewed on: 2/4/2019Had a very nice experience in all respects.
Reviewed on: 2/2/2019Always going above and beyond what they need to be doing!
Reviewed on: 1/25/2019service was prompt , professional and great. Thanks.
Reviewed on: 1/12/2019the office staff and the maintenance staff are a great group to work with.
Reviewed on: 12/29/2018The team is has been very helpful and and a great group of people to work with.
Reviewed on: 12/26/2018The team has been a great team to work with while living at my home
Reviewed on: 12/18/2018This is a lovely community and the staff is amazing.
Reviewed on: 11/22/2018The most helpful and respectful team I’ve ever had the pleasure to work with.
Reviewed on: 11/16/2018Aside from being friendly, South City Station get things done in a snap if you ask their help.
Reviewed on: 11/11/2018the community is great, very comfortable and modern room design, super convenient location, and professional and friendly staffs. Recommending this place.
Reviewed on: 11/4/2018The team is really nice and helpful.
Reviewed on: 11/2/2018The team is awesome. The office staff, the service technicians--all amazing people with fantastic skill.
Reviewed on: 8/4/2018All my requests for maintenance are processed serviced by John, Jose, Clint, promply. Other staff members in the leasing office from Peter, the manager, to Lisette, Nicole, AJ, are great listeners to any of my concerns, and had provided the best possibl solutions to them. Oh, yeah, the community get-togethe parties are great too!
Reviewed on: 7/18/2018From beginning of just looking until moving in Lissette was positive, calm, accommodating, and never pushy. Even when there were a few challenges Lissette, Peter, and John used them as opportunities not problems. We feel great about our decision to move in here.
Reviewed on: 7/14/2018Everytume I go to viait thr leasing office for a question ot concern, I am met with a smilr and thry always answer my question. Apartment is just the right soze for us. And location is excdllent being just across the BART and near bus stations. We love it here!
Reviewed on: 6/27/2018Though I had some issues at move in I had a great experience living here. I always felt safe and utilized the location as I took Bart often.
Reviewed on: 6/6/2018The staffs are very accommodating and responsive.
Reviewed on: 6/6/2018Very satisfied. We have a great team always very helpful.
Reviewed on: 5/29/2018All of the employees Consistently go out of their way to make sure you feel at home
Reviewed on: 5/24/2018Very nice community and an awesome management team.
Reviewed on: 4/24/2018The staff is always friendly and helpful. Even though I rarely need any apartment maintenance, the few times approximately 4 during my 5-year stay I have requested -- it has been addressed promptly.
Reviewed on: 4/2/2018Request for Maintenance has always been 55 stars. Everything gets taken care of within the next 3 days. I appreciate the emails notifying the residents of anything happening in the complex. And for the most part, the complex and landscape is well kept.
Reviewed on: 3/6/2018Very helpful and responsive staff.
Reviewed on: 3/4/2018Very friendly team of people. I had a disaster happen in my apartment caused by the apartment above mine, and Peter was very helpful and attentive to make sure everything was restored in a timely and orderly fashion. The team in the office are very reliable.
Reviewed on: 2/27/2018Service has been immediately addressed.
Reviewed on: 2/5/2018Attentive community managers and great office hours!
Reviewed on: 1/12/2018Responsive to requests and inquiries online and in person
Reviewed on: 12/28/2017Great staff at the leasing office. Maintenance technicians and porters are awesome people. Nice environment.
Reviewed on: 12/15/2017They have responded promptly to all of my questions or concerns.
Reviewed on: 12/11/2017Great community people and management.
Reviewed on: 11/23/2017Everyone has been super accommodating. All repair and inspection requests have been handled on the same day.
Reviewed on: 10/13/2017They are very care with tenants, especially melanie. From the first time we looked for places and we found here, she kept update if there is new and better room or not. They help us step by step what we need to be the tenants here and reminds us what we need before we move. Also, we have a very quick response when we need a help.
Reviewed on: 10/7/2017My family has enjoyed living in South City Station Apts. The staff has been very pleasant. John and his team have done an amazing job.
Reviewed on: 10/2/2017Its a nice place and I can comfortably say that its in the center of everything!
Reviewed on: 8/16/2017Everybody has been helpful and efficient
Reviewed on: 7/28/2017Both staff and neighbors are friendly and supportive!
Reviewed on: 7/28/2017The staff at South City Station consistently provide friendly and top-notch service!
Reviewed on: 4/20/2017Amazing place thank you for everything
Reviewed on: 4/16/2017Your team is very personable. Very helpful when asked about specific subjects.
Reviewed on: 4/3/2017Absolutely the best team ever!! Everyone has been extremely helpful, willing to help, and very polite!! Everything has been complete on time and they leave everything clean. Thanks!!
Reviewed on: 3/27/2017The leasing office staff and the maintenance are always nice and very helpful.
Reviewed on: 3/19/2017Very responsive and always helpful.
Reviewed on: 3/16/2017Always pleasant when we arrive unexpectsntly. Quick turnaround on service request. We think Laura is SUPER! The staff go out of their way to assist when possible.
Reviewed on: 2/20/2017The team is exceptional!
Reviewed on: 2/19/2017The staff has gone out of their way to make me feel welcome and to take care of any questions or concerns. This is the first time Ive experienced this from any apartment community. Its refreshing!
Reviewed on: 2/17/2017It's a pretty nice place with a good balance of price and quality
Reviewed on: 12/17/2016Office staff and maintenance service is very professional
Reviewed on: 10/28/2016Laura and Melanie have been very helpful from the very beginning when I was looking for an apartment. They were both very patient and kind. The apartment community is nice and quiet, and the staff has always been willing to assist with anything!
Reviewed on: 10/4/2016The office staff is exceptional! They are so friendly, and visiting the main office is a lot of fun because of that.
Reviewed on: 8/23/2016Apartment and maintenance staff was always very professional and accommodating. Whenever I had any special request the office staff always tried to do whatever the can to help. Nicole in the office was always friendly and helpful. John from maintenance was always willing to help and repaired my service requests in a timely manner.
Reviewed on: 7/23/2016I LOVE my new home
Reviewed on: 6/18/2016The Leasing Team is unbelievable. They help to make this community a lovely place.
Reviewed on: 5/11/2016I truly enjoy living at the South City Station apartments. I have lived there for over four years and have enjoyed every moment. I feel it is a comfortable and safe environment to live in. The office staff is friendly and always accommodating. Cullen is always so helpful when it is time to re-sign my lease! I am very satisfied with my living situation.
Reviewed on: 3/31/2016Cullen and Nicole are great - made my move very pleasant and easy. Thanks to both!!
Reviewed on: 3/22/2016I adore living here! I've been living here almost a year and I plan to live here many more. I love that the location is right next to trader joes and Starbucks, I go there everyday. It's very quiet, safe, and home-y here. I love that it's a dog friendly community too. I don't have one complaint about living here so far!
Reviewed on: 2/29/2016Office and maintenance staff are excellent! I have always received excellent attention.
Reviewed on: 1/30/2016While looking around for a place to live, I found South City Station's location, provided appliances, and price to be the most satisfying. I have not been disappointed. :)
Reviewed on: 1/26/2016I've been living at this apartment community for about 6 years. I have never had any issues. Staff has always been top notch.
Reviewed on: 12/1/2015The maintenance staff, especially John, are very nice and helpful.
Reviewed on: 11/18/2015Nicole was exceptional. She was detailed and friendly.
Reviewed on: 11/18/2015The whole staff has been very friendly and professional in handling issues from the start. They understand and fix the issue promptly on time.
Reviewed on: 10/28/2015The staff is always incredibly helpful and friendly whenever we visit the office for anything. I know they deal with a host of varied and challenging issues, but they always greet us with a smile and an enthusiastic offer of assistance, even when we are dropping by to pick up our 20th package of the week. :)
Reviewed on: 9/16/2015I absolutely love it here at south city station!!! I feel safe , comfortable, and its so great living next to trader joes and Starbucks! Thank you for renting to me.
Reviewed on: 8/14/2015The staff of the leasing office and maintenance team have been fantastic!
Reviewed on: 8/8/2015Enjoyed living here. Glad to be moving to another Equity property soon.
Reviewed on: 8/1/2015Staff is extremely friendly. It's really cool to talk to the people in the office or to the maintenance guys.
Reviewed on: 7/30/2015Megan Reining as lovely as she is awesome!
Reviewed on: 7/25/2015Great place. Great staff
Reviewed on: 7/22/2015There were some issues with the apartment at first, but they were addressed quickly. Staff is always friendly when I go to pick up packages
Reviewed on: 7/21/2015We've been residence of this Apt for almost 3-years now and we've had no major problems at all. Thank you for the housing affordable program available, we are able to live here longer because of that. Also, your staff are friendly, helpful, knowledgeabl
Reviewed on: 7/7/2015Cullen is just amazing. I moved here from across the country without ever having seen the property in person. Cullen patiently answered all of my questions and when I arrived from Boston at night, on his day off, he met me at the property to move me in, going way above and beyond what is expected of him. I can thank him and all of the staff here enough.
Reviewed on: 6/3/2015I love my apartment, the location, the features and the sunlight that I receive. I am only moving bc I bought a condo. The office staff have been great to me, especially Cullen and Meagan. Thank you for making my home comfortable and special!
Reviewed on: 5/26/2015Living at South City Station has been a great experience.
Reviewed on: 5/24/2015Cullen was a huge help with showing me the complex and explaining everything to me, staying late on a Saturday to meet me with my move-in information/keys after I got stuck in traffic, and always seems to have a smile on his face and a treat for my dog.
Reviewed on: 5/10/2015The office staff and maintenance dept. are amazing they go an EXTRA mile to help you out.I don'thave any negative things to say,keep up the good work.
Reviewed on: 5/7/2015We cannot say enough good things about the friendly, supportive staff: Meaghan, Cullen, Shaunesy, Nicole, John and others.
Reviewed on: 4/26/2015The staff and maintenance crew here are amazing! They have been so helpful and considerate with my first official move. From asking the most detailed questions to borrowing their trolley for moving boxes. I am super satisfied, they have made me feel beyond comfortable. On a side note - only recommendation I have is to really check & have a detailed cleaning the bathroom before one moves in. I only noticed this a few days later but the toilet was quite dirty and stains both inside and outside of the toilet. Other than that - everything has been awesome. Thanks!
Reviewed on: 3/30/2015Maintenance service is awesome. very helpful and responsive. Location is great.
Reviewed on: 3/11/2015The staff is always very helpful and friendly! I enjoy living at South City Station Apartments! The location is very convenient to the BART station and is a short commute to nearby malls and grocery stores.
Reviewed on: 3/2/2015In addition to the location, I would point out my complete satisfaction with the office staff and maintenance service staff. They are professional, competent, friendly --- persons who make Equity proud!
Reviewed on: 2/20/2015I just want to recognize the Office staff, especially Megan for her kindness and professionalism. She is a true asset to the property. The rest of the office staff was just as amazing, always resolving any issues ASAP. The maintenance team was always so friendly and always resolved issues and kept the grounds immaculate. I had a great two years and I hate to leave.
Reviewed on: 2/2/2015Prompt and friendly service from the onsite staff.
Reviewed on: 1/16/2015Very satisfied overall!
Reviewed on: 1/13/2015The office and maintenance staff at South City Station are exceptional - top notch!
Reviewed on: 12/31/2014All staff are impressively friendly and helpful. Kudos to Megan, Alisa, Shaunesey, and Cullen.
Reviewed on: 12/25/2014Property management is very friendly and helpful. Megan was helpful to allocate a good parking spot for me.
Reviewed on: 12/24/2014Great staff. Thank you for providing great customer service from the leasing office to all the technicians who help make and keep the complex safe and clean.
Reviewed on: 12/22/2014My overall experience was an excellent one. I'm new to the area and the state of CA (came from the DC area). The staff was friendly and patient. I can't begin to tell you how much I appreciate it especially because I am new to the area and sometimes feel like a fish out of water. Thanks Megan, Alisa, and Cullen.
Reviewed on: 12/11/2014Great place to live, love that the BART stop is pratically on the property. Office staff and Maintenace staff are awesome. Plan to live here for a long time.
Reviewed on: 12/11/2014Staff has been very helpful & friendly ever since we have lived here. Have recommended to others. Hope to be able to live here for a long time.
Reviewed on: 12/4/2014Great location of apartment community, super friendly and professional office staff, as well as maintenance team. Me and my family enjoy live here.
Reviewed on: 12/3/2014I am very satisfied living in this community and perfect location close by the Bart station, Starbux & Trader Joe's + many more to mention...
Reviewed on: 11/21/2014I have no complaints. Love the apartment, the area and the staff is amazing.
Reviewed on: 10/31/2014Office is staff is great. Thank you to all, especially Megan and Cullen. All office staff is awesome.
Reviewed on: 10/6/2014It's been a pleasure living here. Office staff and maintenance crew very helpful and friendly
Reviewed on: 7/26/2014I have lived here for 7 years and the overall Archstone SSF community is great. The property is very well kept, very clean and the service is great. The complex is very quiet which is one of the main reasons I love living here at Archstone SSF. The leasing office staff is very pleasant but it’s hard to keep up with the new staff as they promote to new positions every 6 months to a year. The maintenance staff is great and seem to consistently stay for a long period of time. I always get my service calls attended to in a timely manner, with great customer service and the job is always well done. John, the service manager has been here for years and really does a great job managing the other employee’s and making sure the property keeps a high standard.
Reviewed on: 7/16/2014Megan (the manager) has been very pleasant and accommodating. Thank you!
Reviewed on: 5/31/2014The maintenance staff, headed by John, is superb! That is one of the main reasons that I have been a long-time tenant!
Reviewed on: 5/31/2014the office staff and maintenance service are very good.
Reviewed on: 5/7/2014Overall my family and I are very pleased with our apartment. My leasing consultant Briana was very professional, friendly and extremely helpful. Both my husband and I had the pleasure of meeting Megan the community manager on the next day of moving in.Made us feel right at home, very warm and friendly.
Reviewed on: 4/11/2014Overall, I was very satisfied with the staffs and process.
Reviewed on: 4/10/2014Great place to live and thoroughly enjoying it so far !
Reviewed on: 3/24/2014You all go above and beyond to make sure the tenants are satisfied... Thank You All.
Reviewed on: 3/11/2014Friendly and helpful office staff, especially Leina Kudo.
Reviewed on: 3/2/2014The service staff are excellent here. They respond quickly to all service requests and do a great job of keeping the apartment grounds clean. The location is great too. I love being able to walk across the street to BART and having Trader Joe's and a Satrbucks in the complex. We also like the proximity to 280. It takes just 20 minutes to drive to downtown SF and just 15-20 minutes to get to dowtown San Mateo.
Reviewed on: 2/16/2014Thank you for a great experience living here.
Reviewed on: 1/29/2014I'm happy to say that my son & I are quite pleased with our move here in Archstone which is now almost a month ago. Kudos to Megan R, who we met as the first face of Archstone during our first visit. She was pleasant and patiently listened to our needs. We felt that we were treated with excellent customer service when she immediately showed us (3) units in the community to look at. She was very professional, kind, understanding and accommodating. She even went out of her way to provide me with other helpful information that I needed during that crucial time in our lives and searching for a place we can call home. Looking back to the abusive environment we've left behind, my son & I are now happy to know that we can finally say that we're safe, secure and will be living comfortable and most of all, in peace. Our sincere gratitude to the Community staff who helped and made our move possible and easy. We're so blessed to be here. Thank you for everything.
Reviewed on: 1/26/2014Leina rocks. The leasing and maintenance staff are all super helpful.
Reviewed on: 1/10/2014Very happy with my unit. The office staff are very friendly and knowledgeable.
Reviewed on: 1/2/2014Brianna and Tatiana were great helping me get acclimated and moving in. Thank you!
Reviewed on: 12/28/2013I love living here, it's probably the best apartment community I've ever lived at. I plan to stay for a long time.
Reviewed on: 12/4/2013Tiffany and Joe are great. They're really friendly and were eager to do anything to make my moving experience great.
Reviewed on: 11/24/2013I am very happy with Archstone and the staff are very friendly & helpful!
Reviewed on: 11/22/2013Its the best apartment complex we have stayed in so far.
Reviewed on: 9/19/2013I was really happy that when I needed a place and archtone has a program that fit my need and I'm very thankful to Lina Kudo who help me with all the processing my paperworks she's very attentive , helpful, knowledgeable for the entire process and all other staff very helpful whenever I call for question and during my walkthrough to my place. Thank You All..
Reviewed on: 9/3/2013the grilling area and the gym are great. it's nice and quiet most of the time. very nice place to live
Reviewed on: 7/4/2013Thank you to Leina for the professionalism and great customer service provided during this process of moving into the SSF Arch Stone.
Reviewed on: 6/12/2013I enjoyed living at this property and I would recommend it to anyone looking for a place to live in this area. I felt safe in this community and the office staff and maintenance crew were very professional and inviting.
Reviewed on: 6/3/2013This is the 2nd Archstone / Equity property in which we have rented. Both were very satisfying experiences. This time around, it was just a short term lease, because we had sold a home and were renovating the next home we purchased. Archstone / Equity properties are so well managed and professionally run. Equity made everything about this process so easy (from initial finding of the unit online, to signing a lease, to move in, to move out).
Reviewed on: 6/1/2013I really enjoy living in Archstone SSF so far, and plan to be a long term tenant.
Reviewed on: 6/1/2013This is a great place to live. Friends, family and caregivers are all impressed with the ease of obtaining the things that I need.
Reviewed on: 4/29/2013Overall, we had an excellent move in experience. The entire staff was so helpful, but specifically Leina Kudo handled all of our questions and concerns throughout the entire process.
Reviewed on: 3/8/2013Location of the apartment is excellent. Service requests filed online are promptly addressed.
Reviewed on: 3/2/2013