I love living at Estancia. Damion really does everything he can to improve the community. Maintenance is 1010 they always respond to service requests so quickly and fix things the first time. I also love how clean the community is. I also really appreciate that the codes change every few months! I recommend Estancia to everyone!
Reviewed on: 10/25/2023We just moved in here about a week and a half ago, and our leasing consultant, Thuy, helped us SO much to get everything we wanted in the right time frame for us. Not only that, there were a few things that needed to be fixed and our service tech was here 2 days after move in, Alberto. He was quick, on top of it, and very attentive.
Reviewed on: 10/7/2023The team has been very responsive and helpful since we moved in. They listened and helped with solving issues after we moved in. This leasing office team is amazing!
Reviewed on: 10/5/2023Excellent service, very fast response whenever there is an issue or question. Thanks!
Reviewed on: 10/5/2023It was one of the best community I have stayed. Conveniently located. Enjoyed our stay here.
Reviewed on: 9/6/2023The whole team Laura, Alina, and Damion have helped us diligently with our move in and made it easy to get settled from touring the complex to setting up service requests. Thank you!
Reviewed on: 8/16/2023The team has been very helpful and great at communicating. Any time there has been any questions they are quick and friendly
Reviewed on: 8/5/2023Great location, friendly staff, quick service calls, clean gym.
Reviewed on: 7/26/2023The office and service team is extremely responsive.
Reviewed on: 7/24/2023Respectful, when we need maintenance to take care of something in the house, they don’’t take a long time and they act fast and repair it as soon as possible even sometimes the same day. Impressed by the way, how clean the property is and how respectful the leasing Team is
Reviewed on: 7/18/2023Good response to service requests, good response to interactions in person thanks Laura!.
Reviewed on: 7/8/2023Very responsive and willing to answer any questions we asked.
Reviewed on: 7/1/2023Everyone is professional, kind, patient, and helpful! If I could give more than five stars, I would! Thank you all!
Reviewed on: 6/20/2023The team has been very helpful and welcoming
Reviewed on: 6/8/2023Very responsive to communications.
Reviewed on: 6/4/2023Our neighbors are polite. I have had not had any issues and i have had never had to call for any reason. Its a beautiful location, i am able to walk my dogs with plenty of open area
Reviewed on: 6/1/2023I am admittedly a challenging tenant with high expectations and the staff have been very supportive and gracious with me. I relocated to this unfamiliar area for work and I knew nothing about this location. I have been very impressed with the level of support and information that has been provided to me.
Reviewed on: 5/1/2023It was a good experience, we loved the apartment and the amenities with it.
Reviewed on: 4/13/2023The team has been very welcoming and also fixed anything we need inside the apartment.
Reviewed on: 12/27/2022They have been willing to address my issues in a timely manner and in a professional way. Against the backdrop of Covid-19 situation, team at estancia worked everyday to make sure community operates smoothly, for that I am very thankful and appreciative.
Reviewed on: 12/23/2022Its a very pleasant experience to talk to Laura and Domion. They are very helpful and efficient.
Reviewed on: 12/21/2022I recently moved to my Apartment at Estancia and I had a seamless moving process. Michel was communicative throughout the journey regarding the leasing process, what to expect, and resolved issues quickly. She was professional and made my relocation feel like a breeze.
Reviewed on: 12/17/2022Very clear and quiet!!!! Love the new door locking mechanism and the heater control I can manage from the internet!!!
Reviewed on: 12/13/2022service team is really kind
Reviewed on: 12/11/2022The team at Estancia has been very helpful and responsive to all needs.
Reviewed on: 12/3/2022The staff is quick to respond to our needs. They are always pleasant and cordial. Great team to have on staff.
Reviewed on: 11/18/2022Great staff , great apartment!
Reviewed on: 11/8/2022We have only ran into an issue once and when we called for assistance they were at our apartment in no time to try to resolve the issue!
Reviewed on: 11/3/2022The staff at the estancia are great. Damion, rose, crystal and all the others are always happy and willing to help.
Reviewed on: 4/4/2021The staff at the estancia are great. Damion, rose, crystal and all the others are always happy and willing to help.
Reviewed on: 4/4/2021In light of the current situation with COVID, its hard to completely understand what companies are going through or what rules they need to comply with. The team has been very helpful with our move in experience. Any questions Ive had, theyve been able to help us with. My apartment is beautiful and Im extremely satisfied with Estanca
Reviewed on: 3/20/2021Complex is very well kept. Never had a noise issue. Love the trash service. Issue with CO2 detector fixed within 30min of calling!
Reviewed on: 3/6/2021Enjoy living here at Estancia.
Reviewed on: 2/16/2021Wilrose performed an excellent job helping me with all the questions involving the renewal of my lease, I really appreciate her friendly yet professional manner. She desires a 5 stars.
Reviewed on: 2/4/2021Damion is very helpful and kind. Whenever I reach out with any questions he responds quickly and made this move to estancia very smooth
Reviewed on: 12/12/2020Great place to live in.
Reviewed on: 11/9/2020We love everything about these apartments, from the location to the well designed apartments and the maintenance to the friendly staff
Reviewed on: 10/30/2020The neighborhood is beautiful, clean, safe, if we need some we get help right away
Reviewed on: 9/8/2020We are extremely happy with the service provided by Damion, right from the day I first stepped into Estancia to look for an apartment. He has been an amazing support for all our questions and issues. We could not have asked for any more than this.
Reviewed on: 8/23/2020Very pleased with wilrose and maintenance service team. The leasing office team were behond professional and helpful. Wilrose was very patient handling our application and worked hard to help complete and go through all our paperwork. The maintenance response was quick to our request and went behond our expectations .
Reviewed on: 8/12/2020I’m really happy with the quick service and friendliness of the staff. I also like how well the grounds are taken care of.
Reviewed on: 7/28/2020They have been very responsive with communication and questions.
Reviewed on: 7/25/2020I am sad at having to move but if things change with Covid and we come back, we would love to move back to Estancia! Loved where we lived!
Reviewed on: 7/17/2020Very prompt service. Good value for money. I had good quiet neighbors
Reviewed on: 7/16/2020The take care of any issues within the apartment in a timely matter. Staff is kind and helpful.
Reviewed on: 7/15/2020I have been here at Esyncia for 7 12 years now! I love the Community . I’ve seen many changes over the years and feel like the staff strives to make improvements whenever possible. The service and maintenance staff are almost always available to assist you with any issues you may have! I find it a Great please to call HOME!
Reviewed on: 6/20/2020Everything was fixed in a timely manner after putting in the work request. Thank you!
Reviewed on: 6/19/2020Overall the issues we have had Krystal was quick to fix them for us so thank you so much!
Reviewed on: 6/4/2020I’ve lived here for over 12 years and am very happy.
Reviewed on: 5/28/2020The Estacia team is amazing. Everytime I have a question or need facilities maintenance at my apartment, they always respond right away. Rose and other team member are friendly and welcoming. I been living here for 3 years and definitely recommend this place to be your home.
Reviewed on: 2/13/2020The team, especially Damion, has been extremely helpful and quite responsive whenever we had questions or concerns.
Reviewed on: 1/18/2020I have always been teated kindly. The staff welcomes me with a smile and any repair needs Ive had, they have always been resolved quickly. I am very happy to be a resident at Estancia.
Reviewed on: 12/2/2019Cristina, is one of the best leasing consultants in equity. She understands well and her prompt response has led to comfortable stay so far ??. Thank you to the team for helping resolve early issues quickly!
Reviewed on: 11/10/2019Very nice and helpful
Reviewed on: 10/1/2019Very good staff members. they know the details and co-ordinate well.
Reviewed on: 9/27/2019Very responsive and resolved the issue at the earliest
Reviewed on: 9/15/2019Its been a nice place to stay.
Reviewed on: 8/30/2019Very helpful with finding a place and the whole move-in process
Reviewed on: 8/9/2019Very lively place and friendly people
Reviewed on: 8/7/2019The team is always there when we need them which is hardly ever. Which more importantly means that maintenance did a great job setting up our apartment.
Reviewed on: 7/24/2019Good community
Reviewed on: 6/8/2019We stayed here for 2 years. Wonderful experience. Maintenance is very prompt. We never faced any issues through out the stay here. Thanks to Wilrose from leasing team for quick responses. Friendly neighbours and good community.
Reviewed on: 5/4/2019Very attentive and professional.
Reviewed on: 3/29/2019Estancia is an amazing community to live in. We have had a wonderful year. Thanks to the entire team
Reviewed on: 3/4/2019Wilrose has been really helpful during our stay at Estancia
Reviewed on: 2/26/2019I appreciate the increased attention to the accessibility of the recycling bins. Access has improved over the last couple of months.
Reviewed on: 2/18/2019It was a great place to live and we enjoyed our time here.
Reviewed on: 2/8/2019Outstanding service, every time I place a service order, the crews responded quickly, I trust them very much. Thank you.
Reviewed on: 2/3/2019Excellent community and the apartments are spacious and clean. Safe and protected from intruders. Highly recommended.
Reviewed on: 1/24/2019The entire team is very helpful and kind. I’ve also had very positive experiences with the maintenance team and was very happy with how they handled things!
Reviewed on: 1/3/2019Your managers at the office and maintenance staff are all top notch. Kind, patient and very helpful. Thank you.
Reviewed on: 12/14/2018Always respond on time and staff always available to help
Reviewed on: 11/19/2018Everyone was super helpful!
Reviewed on: 11/15/2018We are moving for a job opportunity out of the area.
Reviewed on: 11/14/2018The maintenance team has been excellent whenever weve had issues
Reviewed on: 10/29/2018Extremely fast response time to our requests. The place is old but very well kept.
Reviewed on: 10/18/2018Always satisfactory
Reviewed on: 10/13/2018Friendly staff and always willing to help others
Reviewed on: 9/25/2018Overall, I loved living at Estancia and wished we could have stayed longer. All management and maintenance staff was fantastic throughout our entire stay. I would highly recommend Estancia to others looking for a new apartment.
Reviewed on: 8/20/2018Responsive and helpful
Reviewed on: 7/28/2018I enjoy living in this apartment complex because it’s very peaceful in this area and pretty clean , all the staff in the Office are very helpful and friendly .
Reviewed on: 7/26/2018Excellent complex , Safe for kids , nice and professional staff . Loved living here
Reviewed on: 7/4/2018Quick response and good service
Reviewed on: 6/28/2018Maintenance team responds quickly
Reviewed on: 5/22/2018Good community
Reviewed on: 5/13/2018I loved the community and the ample space. The area was great and would move in again if I was in the area.
Reviewed on: 5/11/2018Our overall experience has been really good here.
Reviewed on: 5/5/2018We stayed in Estancia, Santa Clara for 2 years and we have fond memories of this place. Our kids transitioned from infant to toddler and tween to teen so thats special to us. Overall the community, staff at the leasing office, facilitiesservices team have been fantastic and were grateful to everyone. We wish everyone all the best!!!
Reviewed on: 5/5/2018We put in a request for a faulty light switch and it was fixed within 24 hours. The grounds are quiet and well kept.
Reviewed on: 4/9/2018Office and service staff are very helpful and professional. We have been residing at Estencia for almost 11 years, and through these years we have always been treated with respect.
Reviewed on: 3/27/2018On time service and excellent
Reviewed on: 1/29/2018Yes, all inquiries and service requests are handled in time and without much hassle. Also all the staff members are helpful and amicable.
Reviewed on: 1/23/2018No worries, no problems and totally awesome move in process!
Reviewed on: 1/21/2018Very friendly and professional team.
Reviewed on: 12/21/2017I came into the office to get the batteries for my remotes changed, and I was helped efficiently!
Reviewed on: 12/13/2017Addressed the issues with my apartment promptly.
Reviewed on: 12/7/2017Very peaceful, very home like. I love living here !!
Reviewed on: 11/20/2017Very Responsive
Reviewed on: 11/12/2017Very professional, courteous and kind. Great asset to the company...
Reviewed on: 11/11/2017Very polite, inviting and Lorena made me feel right at homd
Reviewed on: 9/6/2017Friendly, professional. Lorena and Julia were excellent
Reviewed on: 9/3/2017Wilrose has been a tremendous help and made our experience so far superb.
Reviewed on: 9/2/2017Was happy with the response and overall experience with the process.
Reviewed on: 8/24/2017Julia is simply superb.Always talked to us with great responsibility,never in rush,addressed all our concerns on time...overall great experience with the community
Reviewed on: 6/1/2017Stephanie Chavez has been very helpful in getting us settled in. She understood the issues we had right after move-in and has helped get them resolved.
Reviewed on: 5/18/2017Welcome is great. House is clean and neat with new carpet and all the devices are in good working condition.
Reviewed on: 4/29/2017Family emegency has prompted us to move to a different state, otherwise we had a very pleaseant experience living in two different communities, Alborada and Estancia at Santa Clara.
Reviewed on: 4/28/2017We had a great experience living at Estancia. We need to move for an easier commute to our work place.
Reviewed on: 3/25/2017just loving this place.
Reviewed on: 3/5/2017Anytime Ive contacted them for an issue theyve been prompt, professional, and courteous in addressing it.
Reviewed on: 2/20/2017This is the happiest I have ever been with my living space! My son and I are safe and well taken care of. Thank you to all Your staff!
Reviewed on: 12/14/2016Great experience from beginning to end when viewing the apartment to signing the lease. Wilrose was very responsive and helpful.
Reviewed on: 10/11/2016I really like it here, is a very nice and safe place to live.
Reviewed on: 7/2/2016This community is well maintained and looks great compared to where I moved from. I really appreciate the clean grounds and maintenance personnel that work to keep it that way. The front office staff is friendly and helpful and made sure I was taken care of during my initial visit to the complex to inquire about availability through move in.
Reviewed on: 3/21/2016The office staff is very professional and always helps u
Reviewed on: 2/28/2016The staff is amazing.
Reviewed on: 2/9/2016community is good...also privacy. i like my apartment because of good ventilation..getting direct sunlight in morning.
Reviewed on: 11/20/2015I loved my stay at Estancia Santa Clara .i have always been more inclined towards equity residential properties .My first preference anywhere would be equity properties .The reason behind my choice for this property is SAFE LIVING for everyone .Very decent community along with gate gives relief for people who are alone and living away from families .Secondly the vanity area in the master bedroom and the attached bathroom is just out of the world .Walkin close is huge .This apartment just made me feel like a princess which rarely any of the apartments have done so far .My stay at Estancia was just FANTABULOUS !!!
Reviewed on: 11/14/2015Wilrose did a great job. She is very responsive and prompt.
Reviewed on: 11/7/2015I had a great experience living at Estancia and would definitely consider living here again. Thanks to the office and maintenance staff for being so responsive & attentive! I consistently received wonderful service.
Reviewed on: 10/14/2015Its been a fun time staying here in Estancia. I have lived here for 3 years now. I will miss it.
Reviewed on: 9/30/2015First and foremost I would like to thank the office staff for being there if I need them!
Reviewed on: 9/30/2015It's just been a month since we moved in. So far it's been good. We like the place. Teething troubles aside, we enjoy living here.
Reviewed on: 8/29/2015Julia was absolutely wonderful throughout the entire process
Reviewed on: 8/1/2015Great moving experience! Seamless transition from our old place. A special Thanks to Wilrose and the leasing office for making this easy for us.
Reviewed on: 7/2/2015I have enjoyed living at Estancia for over 6 years and hope to be able to stay here for many more!!
Reviewed on: 6/8/2015The staff here are amazing! The facilities are 5 star and it's so quiet, peaceful, and clean! It's amazing!
Reviewed on: 6/7/2015Very satisfied with the office and maintainance staff . Helped a lot with the move in and I would strongly recommend everyone to move at estancia .
Reviewed on: 5/26/2015Julia Bates has been fantastic in helping us from the beginning till move in, and even now. I appreciate her customer focus and willingness to help anytime and happy attitude and approach.
Reviewed on: 4/21/2015Love this place
Reviewed on: 3/26/2015The office staff is resoponsive and great to talk to.
Reviewed on: 3/12/2015The in-house move was great. Julia, Eric and Francisco (manager) were helpful, considerate and treated us well. :)
Reviewed on: 1/21/2015Rose, Alejandro and the rest of the staff are very professional, friendly and helpful. Very glad I chose this apartment community.
Reviewed on: 11/12/2014Karla is the best. she has been very friendly and nice to us. never had a problem approaching her. also all the maintenance guys are wonderful. always happy and smiling. had a very good experience living here
Reviewed on: 7/12/2014Great, helpful staff that's one of the reasons for us to stay here! Keep up the good work.
Reviewed on: 6/23/2014Very happy here. The staff is friendly, professional and prompt.
Reviewed on: 6/11/2014Everything is good.
Reviewed on: 5/24/2014Nice Community and Apartments. I like this place and will definitely recommend it to my friends.
Reviewed on: 5/13/2014My overall experience was good. I really appreciate the quick response to the maintenance requests.
Reviewed on: 5/3/2014I've had only positive experiences so far. The staff is incredibly helpful and friendly, which makes one feel welcome and at home right away.
Reviewed on: 4/30/2014Great community, super nice management and maintenance staff! Loving it!!
Reviewed on: 4/13/2014I really enjoyed my stay with Archstone. The management has been a great plus to my experience here. Thanks!
Reviewed on: 4/12/2014Very nice and Comfortable
Reviewed on: 3/31/2014Overall a happy move
Reviewed on: 3/2/2014When I found archstone it was like a godsend. I needed to move in a hurry and the perfect apartment and garage was available. I love the way the apartment is laid out. The big windows and balcony make it seem even more spacious. I feel like I'm living in a home. When I moved in I fully intended just leasing for a year and buying a condo. If I was not able to do that I would have stayed living here. Even though I am super excited about my home purchase I will miss archstone santa clara.
Reviewed on: 3/1/2014Very comfortable, quiet, professional leasing agents! Community is very clean and groomed which validates my desire to live here.
Reviewed on: 2/17/2014I like the programs for children every weekend
Reviewed on: 2/14/2014Quick response, very competent staff.
Reviewed on: 2/3/2014Office staff and maintenance service were very helpful with the problems I had in my unit when I moved in and fixed all issues I had.
Reviewed on: 12/18/2013The staff has been so helpful in this stressful cross-country move. I feel most welcome.
Reviewed on: 12/17/2013It is very good experience.
Reviewed on: 12/11/2013A comfortable place to live for a number of years
Reviewed on: 12/9/2013There were issues in the apartment when we moved in but those were fixed promptly.
Reviewed on: 12/9/2013Living here at Archstone santa Clara has been nice! Thank you! The office staff are very nice and welcoming!
Reviewed on: 11/22/2013We are very pleased with the staff: very friendly, knows us by name, responsive to requests.
Reviewed on: 11/10/2013The associate that helped me with the move, Rainier Maninding, was super helpful, professional, friendly, and responsive throughout the entire process. Thank you very much!!!
Reviewed on: 11/10/2013Office staff and maintenance service was excellent. I think Equity to take the time to understand the local culture and how well it worked for customer satisfaction. I was impressed.
Reviewed on: 10/31/2013I've had an absolutely wonderful experience at Archstone. Every staff person has been so kind and extremely understanding when the economy knocked me to my knees. Maintenance has bee right on time, and I have great neighbors. In my heart and mind this is five star living.
Reviewed on: 10/31/2013I have 9 years living in this comunity and there been great years.All this time I knewmany Managers and staff but the team that is now in the office is the greates time of all of them. Teresa is a great person she always help with a great actitud, Richard is an aswesome guy, Michael, Kristal and all the Mantance guys and the rest of the staff. I hope the new company can keep them al togehter they are a great help for the residentes. They make fiel always secure in home. Thank you guys.
Reviewed on: 8/30/2013Lovely place to live.
Reviewed on: 8/19/2013The front office staff did a very thorough job in assisting me with my questions and concerns. I could not have asked for better customer service. It is because of their assistance that my new apartment will be with Equity Residential as well.
Reviewed on: 8/6/2013Both the office staff and maintenance service staff have been outstanding.
Reviewed on: 7/11/2013I would like to thank the office staff for making the move in experience a pleasant one.
Reviewed on: 6/24/2013Very awesome experience so far.
Reviewed on: 6/13/2013I have lived in Equity properties for the past decade. My job has prompted several moves and this Equity property is far and above the best yet. The staff are knowledgeable and go above and beyond (especially Camille). Any move is stressful, especially an interstate relocation. Camille assisted with every facet and answered all of my questions (some before I had opportunity to ask). The property is well kept and amenities are great. I love my new home -- and it truly feels like a home (not stereotypical apartment living).
Reviewed on: 6/9/2013My experience has been pleasant at this residence. The management here has done a good job of making this a nice place to live. Thank You.
Reviewed on: 3/22/2013It has been wonderful living here. We are very satisfied.
Reviewed on: 3/13/2013Office staffs and maintenance people are very courteous and helpful. They are very friendly and easy to approach. Customer service here is above and beyond!
Reviewed on: 3/12/2013All the staff personnel are extremely professional and friendly. I always feel like they take a personal interest in my satisfaction n
Reviewed on: 3/7/2013