From Jeff down to Rosemary, the whole leasing team is amazing! They were prompt to assist us prior to moving in and also made our move as comfortable as possible. We had a package shipped by mistake to the Lex a week before our move-in date but the team made sure that the package was secure until we finally got here.
Reviewed on: 3/26/2021I am very satisfied with the quick response the Lex team has given us for all our queries.
Reviewed on: 3/23/2021Staff is very friendly and facilities is very nice
Reviewed on: 3/8/2021Excellent. Sad that I have to leave
Reviewed on: 2/21/2021I’m pleased with the Lex team. They try their best to resolve issues and are fast to respond to requests. Thank you!!
Reviewed on: 1/21/2021Jeff has been amazing since first coming to look at the apartment. Following up to make sure we are happy with the place and to see if we need additional help.
Reviewed on: 1/18/2021I had a wonderful experience, staff greeted me by name and the service was incredibly polite and fast.
Reviewed on: 11/13/2020Maryssa has been absolute pleasure to work with. Coming in, our situation wasnt the best transferring from complex to complex, but she was honest and keep us in the loop throughout the entire process. She went above and beyond for us and we are truly grateful for her. :
Reviewed on: 9/23/2020The team at the Lex has been amazing and VERY helpful transitioning from another Equity-managed complex.
Reviewed on: 9/23/2020The customer service was great. Answered all my questions. I love my apartment.
Reviewed on: 9/14/2020They are friendly, attentive and willing to help.
Reviewed on: 8/22/2020Team has so far met all expectations and have went above and beyond to get things done!
Reviewed on: 8/20/2020Great team and customer service.
Reviewed on: 8/3/2020It feels like home! We love it :
Reviewed on: 7/12/2020We have really enjoyed our living experience at the Lex Apartments. We are also extremely grateful for the help we have received from Johnson, Monique, Irving, Jose, Art, Maryssa, Jeff and Antonio. They have all been very accommodating with all of our asks and we greatly appreciate their help. Thank you!
Reviewed on: 7/11/2020Jeff assisted us from the beginning tour application process and he is a wonderful asset to the Lex team! He is very personable congenial attentive, and he responded to my emails very quickly to answer my questions or address any issues. Thank you so much, Jeff-we appreciate you!
Reviewed on: 6/16/2020Johnson took care of us quickly even through this pandemic, I appreciate how easy it was to move in given our circumstances!
Reviewed on: 6/11/2020The leasing team has always been very courteous to us. They still remember our names too!
Reviewed on: 5/13/2020The staff is taking the right steps to ensure the comments and complaints on the Equity app are handled.
Reviewed on: 3/11/2020Everyone has been great!
Reviewed on: 3/11/2020Great team from leasing all the way to the community and service manager, responsive, attentive and very charismatic.
Reviewed on: 1/29/2020Maryssa was so helpful with the move in process! She answered every question I had and made sure I had a quick and easy move in.
Reviewed on: 11/29/2019Whenever I contact the management they have always been able to help me with anything Ive requested.
Reviewed on: 11/27/2019Everything is nice. Thank you!
Reviewed on: 10/30/2019Leasing Office was very accommodating, and the Facilities do come within 24 hours, which is good.
Reviewed on: 10/29/2019Very pleased with the whole team, whenever I needed something I was very well attended. Congratulations
Reviewed on: 10/1/2019Very response whenever there are issues which are rare!
Reviewed on: 9/28/2019The team is always quick to respond!
Reviewed on: 9/18/2019Jeff is simply amazing! Omg he made me feel right at home from my first meeting with him. I moved from Texas and I was a little skeptical with where to settle but Jeff made sure I got all I needed. We checked gazilion apartment units.He’s very accommodating, patient and overall Awesome. Kudos to him and the whole team.
Reviewed on: 9/11/2019The team has been very responsive to all our requests and questions.
Reviewed on: 9/11/2019Your team offers a professional, friendly, and efficient brand of service that far outdistances anywhere else Ive lived. Kudos to Maryann, Jeff, Irving, and Art. Keep up the good work!
Reviewed on: 9/1/2019The team are very warm and helpful, though there are some inconvenient moment due to the transfer of ownership of the property, we felt that the team are doing their best to learn and serve.
Reviewed on: 7/28/2019