Ray and Pablo are absolutely the best maintenance staff we have ever experienced!! Justin in the front office is also very helpful!!
Reviewed on: 10/13/2023We love the apartment community. We only have to move because of a family health emergency in Germany. Were not moving to another apartment complex or another state in the US, we have to go back to Germany!
Reviewed on: 9/23/2023Great and safe community at a great location . Maintenance and leasing office have always been friendly and quick in resolving issues
Reviewed on: 9/9/2023Execellent people respectful and help a lot in what residents need
Reviewed on: 7/24/2023We absolutely love our home here at the Reserve in Mountain View!!! It was a perfect fit for us, the quality of our home and the location. When I first called the Reserve Justin answered the phone, we had an immediate rapport!!! He has taken great care of us and so has Ray and Pablo your maintenance men.They have a spirit of excellence!
Reviewed on: 7/7/2023Everyone was super nice and were all able to answer any questions I had about the leasing process very well
Reviewed on: 6/19/2023Everyone one here is very kind and helpful very welcoming
Reviewed on: 5/18/2023Everyone is very kind ! And always asking if we need anything hospitality has been amazing. Great team on the property
Reviewed on: 5/15/2023It was a truly wonderful experience staying at Reserve. I will surely be interested in leasing at Reserve again if I had a chance to return. Thank you!
Reviewed on: 4/21/2023Always great Heather and Justine and Ray n Pablo are just awesome always on it !! Super appreciated!
Reviewed on: 12/10/2022It’s really quiet and peaceful place. Everyone is courteous and respectful. We have friendly neighbors and everyone minds their own business.
Reviewed on: 4/29/2021It’s really quiet and peaceful place. Everyone is courteous and respectful. We have friendly neighbors and everyone minds their own business.
Reviewed on: 4/29/2021I have lived here for almost 11 years and it has been a great experience. The staff is friendly. Maintenance requests have always been resolved very quickly. Updates to the exterior have really made this place feel like home. The only reason I am moving is because I have purchased a house that I hope can be my home for the next 11 years.
Reviewed on: 2/3/2021Team members working here are responsive, professional, hard working, and kind.
Reviewed on: 11/24/2020Everything is what we expected based on the virtual tour I schedule.
Reviewed on: 10/22/2020Everyone has been great! Its so relieving to move to a new place and be welcomed by and supportive and welcoming staff.
Reviewed on: 10/19/2020I’m very comfortable here, move in was a breeze. It’s nice and quiet, really enjoying being here.
Reviewed on: 9/22/2020I enjoyed my two years living at Reserve Mountain View. All the staff are very friendly and always there to help me fix all issues quickly. We decided to leave the community because we purchased a new home, but I would put my words out there to all my friends if theyre looking for a place to rent in Mountain View.
Reviewed on: 9/11/2020You have truly remarkable on-site staff here, both office and maintenance. They do a great job keeping everything running smoothly and taking care of problems as they come up.
Reviewed on: 8/29/2020Team has been great and helpful!
Reviewed on: 8/21/2020The leasing agent has been very accessible and answered all our inquiries in a timely manner!
Reviewed on: 7/6/2020Justin is a great manager, very helpful and responsive.
Reviewed on: 6/25/2020Very professional and good vibes.
Reviewed on: 6/13/2020Really efficient management, very clean environment
Reviewed on: 10/20/2019I have had nothing but good communication with my team of people!
Reviewed on: 9/19/2019The team is very responsive and takes quick action on service requests
Reviewed on: 8/23/2019The office staff is great. Very friendly and responsive. They know my name and always help me when needed.
Reviewed on: 8/3/2019Great comunity and love living here just relocating therefore I have to go.
Reviewed on: 8/2/2019It was a nice apartment, were just going moving out of state!
Reviewed on: 7/27/2019Very efficient work crew , clean site at all the times fast response to do repairs
Reviewed on: 7/13/2019The service team so responsive and quick. All the staff welcome you with a smile and great attitude.
Reviewed on: 6/13/2019The team is friendly and always on the time for Everting we need .
Reviewed on: 5/17/2019Very responsive to all questions concerns
Reviewed on: 4/8/2019Great office staff. Great location and nice neighborhood.
Reviewed on: 3/6/2019They were very communicative during our search process and have been very accommodating throughout the moving phase
Reviewed on: 2/15/2019Very quite place to live always great service at the lease office nice coustumer service
Reviewed on: 7/9/2018Always helpful, willing to listen anytime I catch them around the grounds
Reviewed on: 5/14/2018We are very happy here at reserve. The location and property staff is great!
Reviewed on: 5/4/2018I am very happy at this place I lived here for three years and the people in the office are very nice.
Reviewed on: 4/26/2018Everyone is always so quick to respond and help.
Reviewed on: 4/10/2018Genuinely great staff! One of the main reasons I chose to move in to Reserve at Mountain View over other complexeshouses was that Gordon and Justin made a great first impression and were knowledgeable and friendly and sincerely helpful and Tim and Mario have been excellent on the few occasions Ive had to call for maintenance and Esmerald
Reviewed on: 3/30/2018Justin, Esmeralda, Tim, and Mario have handled everything weve asked. Theyve been great!
Reviewed on: 3/29/2018Great service - no complaints
Reviewed on: 3/1/2018The team has been very accommodating and answer any questions or concerns we had. Loving it here so far!
Reviewed on: 1/11/2018It’s a nice, quiet, clean place. Thanks!
Reviewed on: 12/19/2017Service requests have been very quickly addressed!
Reviewed on: 11/22/2017I have great experience with all personal. Thank you to be so friendly.
Reviewed on: 10/22/2017Very friendly and also any request I asked is been done quickly. Thank you so much
Reviewed on: 10/4/2017Everyone on The Reserve at Mountain View team is extremely professional. We get answers right away when we have concerns.
Reviewed on: 2/15/2017Great community! Thank you!
Reviewed on: 12/2/2016Overall it is very decent apartment to live
Reviewed on: 11/18/2016They have gone the extra mile to accommodate my needs. They are friendly and want the tenants to be happy. I appreciate the improvements to the exterior of the apartments and the new laundry facilities.
Reviewed on: 5/14/2016We moved to this community to be near our medical care that we both required for a period of time. As we have recovered from our surgeries and have been accepted into a retirement facility it is time to move on. We certainly have been treated with great respect from a wonderful and capable staff. We wish we could afford to continue to live within this community but we must move to a facility more within our income We do hope we will enjoy it as much as we do at The Reserve.
Reviewed on: 3/30/2016Nice place to live
Reviewed on: 11/20/2015Move in was great! The process was fast and efficient. Thank you Justin and Gordon specifically!
Reviewed on: 8/21/2015We have had a wonderful stay at Reserve MV for the last 2 years. The community has an ideal location close to freeways and the park. Office staff has been excellent in making our stay a pleasant one. If it wasn't for our decision to relocate back to India, I am sure we would have continued at Reserve itself.
Reviewed on: 8/12/2015Great staff. Great complex. Love it!!!!!
Reviewed on: 5/14/2015Overall move in experience was very good.
Reviewed on: 5/10/2015It is a very nice residential complex , with all amenities . Very co-operative staff and very quick response to any maintenance requested. Very good location and nice neighbors.
Reviewed on: 2/28/2015Mr Mario (who does maintenance service) is nothing but exemplary. He fixes thing very quickly, cleanly, and is very dedicated to the work. He is also very nice and says hi to us all the time around the place.
Reviewed on: 1/24/2015I really liked leaving here. We just need more room for our family. No comments as my stay here was pleasant. Thank You
Reviewed on: 1/8/2015Extremely satisfied with the apartment, community, and the staff. The staff is very friendly and helpful, quick and responsive. Great apartment location, extremely quiet community.
Reviewed on: 10/25/2014This place has exceeded any expectations that we had. All we can ask for is that the company seek out apartment communities in Portland, OR, so we can stay with you no matter where we are!
Reviewed on: 10/16/2014Reserve is a great place to live at. The management and maintenance staff are friendly, professional, responsive, and go above and beyond to provide a positive atmosphere for their tenants. We love living here!
Reviewed on: 10/7/2014Other than the affordability of the apartment, I feel very comfortable and safe in the area. The office staff is accommodating and maintenance is always performed in a timely manner.
Reviewed on: 9/4/2014I had a pretty smooth experience for having moved cross country - I have zero complaints.
Reviewed on: 6/10/2014It is a nice place to live.
Reviewed on: 5/18/2014The office staff Gordon and Maria, and the maintenance guy, Mario, are absolutely fantastic.
Reviewed on: 2/19/2014Very friendly community, great location, one of the quickest maintenance service turnaround time and helpful staff makes the community a very sought after home to.live.
Reviewed on: 1/20/2014I can take vacation without worrying my place. Office management was excellent..
Reviewed on: 1/17/2014We had a great move-in. Thank you Gordon, Maria and Mario.
Reviewed on: 1/16/2014I am very happy with this move, and looking forward to staying here for a good long while. The office staff has been fantastic, I love the location of the community, the amenities in the unit, and the overall layout and feel of both my unit and the complex on the whole.
Reviewed on: 1/13/2014very calm and comfortable for me, and the office staffs are very kind for me
Reviewed on: 12/25/2013very good staf
Reviewed on: 9/23/2013very nice apartment complex at a good rate. very satisfied with my time living here. i do not have any complaints.
Reviewed on: 9/15/2013It's very calm and comfortable to me. And every property management is very kind.
Reviewed on: 8/26/2013