Responsive management team
Reviewed on: 9/18/2023Mangala is very friendly and helps with a lot!
Reviewed on: 12/8/2022All issues which were very minor have all been taken care of timely, no complaints
Reviewed on: 4/4/2021All issues which were very minor have all been taken care of timely, no complaints
Reviewed on: 4/4/2021They have met my every need
Reviewed on: 3/30/2021Very responsive, safe, and helpful!
Reviewed on: 3/21/2021Staff is always working hard to make us feel truly at home
Reviewed on: 2/3/2021Everyone on staff has been courteous and helpful. The grounds are well maintained. The apartment is spacious and comfortable. VERY pleased with my decision to live here.
Reviewed on: 12/11/2020All the service repair requests are repaired promptly .The pool and facilities are new and very clean.
Reviewed on: 10/2/2020Thank you for everything!!! We are in joy for our new place to live!!!
Reviewed on: 9/10/2020My husband and I are very grateful to find this place and the people who work here. Maribel truly care about what we need.This team come highly recommended and anyone would be lucky to have this team as a manager.
Reviewed on: 8/28/2020The team is very responsive to requests.
Reviewed on: 8/27/2020So far, we have really enjoyed our tenancy here. The staff is great, the views are awesome!
Reviewed on: 7/29/2020Anthony has been very accommodating with our move in and made it very easy for us coming from Washington DC.
Reviewed on: 7/16/2020The office team is always available and is knowledgable in answering my concerns. The maintenance crew is great and very efficient. Overall it feels we are in good hands.
Reviewed on: 6/11/2020Maintenance team is amazing.
Reviewed on: 6/5/2020The Community manager was very helpful, and prompt during my application process, which made my experience so much more pleasant. I can tell that the service employees take care of the property very well, as everything was ready for my family and I to move into right away.
Reviewed on: 3/8/2020It was great experience living in Lantern Cove.
Reviewed on: 11/24/2019Amazing staff!
Reviewed on: 10/25/2019Height level of management and maintenance. Very fast on response for service requests and any questions.
Reviewed on: 9/29/2019I have no complaints my living here as been a very pleasant experience
Reviewed on: 9/16/2019The service was good, were always very attentive and friendly
Reviewed on: 8/8/2019Quite and peaceful place Thank you.
Reviewed on: 6/5/2019Some of the things I like about living here are: -Prompt Service -Good maintenance -Courteous staff -Friendly neighborhood -Convenient location
Reviewed on: 5/9/2019First, This team has been great to work with. In particular, Maribel has been very responsive to every request and an overall pleasure to work with.
Reviewed on: 4/25/2019Everyone has been helpful and responsive to inquiries and requests.
Reviewed on: 3/17/2019Great group of people . Great customer service.
Reviewed on: 2/24/2019We’ve been here since 1999. We are now buying our dream home. We’ve enjoyed living in Lantern Cove for all these years. We’re going to miss the community.
Reviewed on: 2/17/2019I’m very impressed with the way everything was handled
Reviewed on: 2/4/2019Staff has been kind. The attentive approach is very appreciated.
Reviewed on: 1/7/2019Superb
Reviewed on: 12/28/2018Very positive, quick to respond.
Reviewed on: 12/21/2018The management team js always very responsive and pleasant .
Reviewed on: 12/2/2018William has been very helpful with accommodating our busy schedule
Reviewed on: 11/20/2018Lovely apartment community and staff!!
Reviewed on: 10/17/2018It was a really great place to live and thanks very much for accommodating all our requests!
Reviewed on: 9/10/2018Their assistance really helped my movement.
Reviewed on: 8/27/2018Thank you for providing a safe clean, well taken care of property. Our boys have enjoyed their apartment living experience. Thank you
Reviewed on: 7/6/2018Maribel and the team have been very responsive to our requests. They have also been constantly updating us of any upcoming events and have kept us well informed.
Reviewed on: 7/3/2018Always great service from a great team...
Reviewed on: 7/2/2018Everyone is so friendly and responsive!
Reviewed on: 7/2/2018Worked with Paul and have been very happy with the service he’s provided my family
Reviewed on: 5/4/2018I have consistently had great experiences living in Equity properties, and Lantern Cove definitely is yet another. The staff have been friendly, welcoming, and accommodating. Its a great place to live!
Reviewed on: 5/1/2018The view is fantastic and I can always find parking.
Reviewed on: 4/12/2018Paul and Maribel have been fantastic in initial meeting, showing us the unit, and getting us setup with the unit. Paul addressed and handled initial issues with the unit, sending the maintenance person and getting repairs done quickly.
Reviewed on: 4/4/2018When thing breaks, I always get a timely an effective service. When I ask a question to the team via email, they always respond on a timely and cordial manner.
Reviewed on: 1/14/2018The community is kept beautiful and staff are super friendly and helpful. I love the floor plan of my unit, the sound of the water fountain and the water views.
Reviewed on: 1/6/2018Both management and maintenance teams have been great so far, very responsive and always with a great attitude.
Reviewed on: 12/20/2017Very responsive and attentive to residents and their needs.
Reviewed on: 9/15/2017The apartment community is great. I always had great service. Am only moving to drastically reduce my commute. Otherwise I would absolutely not be moving. I would be very happy to stay but for tje commute.
Reviewed on: 9/12/2017The area is kept clean, well maintained. Safe area with plenty of lighting. Crew is always available, courteous and efficient.
Reviewed on: 8/30/2017Service and response time have been excellent!
Reviewed on: 8/23/2017Very professional
Reviewed on: 8/9/2017Very happy here. Staff is helpful and always of service. We would move In all over again.
Reviewed on: 7/30/2017The quality of the service made me live here
Reviewed on: 7/4/2017We absolutely loved Lantern Cove! Always felt safe on the property, the team has always been ready and willing to help, work orders were handled quickly and efficiently, and we were grateful to have friendly and respectful neighbors. Also, we liked the proximity of the Bay Trail to the property. All round great experience!
Reviewed on: 5/15/2017A great place to stay!
Reviewed on: 3/9/2017Maribel, Richard - they made the final choice to move here a most positive decision. They were not bringing in a tenant rather welcoming a new Community Member. 5 Stars both!!
Reviewed on: 2/17/2017I have enjoyed living in this community for the past 6 months and have experienced great usage of the pool and new gym amenities! The location is great for commuting closely for work and I have not had any issues with parking or disturbing neighbors during my time here so far. I am hoping this remains affordable to stay for the quality it brings to the foster city area.
Reviewed on: 12/18/2016The staff are wonderful and very helpful
Reviewed on: 12/11/2016Location and price are equally important for me. Living near a major freeway (I work in San Francisco) and offering an affordable price is important to me.
Reviewed on: 9/21/2016staff and maintenance have been superior. Very helpful. efficient and quick. Can trust good workmanship.
Reviewed on: 8/12/2016Great location, wonderful team. Thank you to Lorena, Rob and the rest of their team!
Reviewed on: 6/25/2016Laura, who is our leasing associate has been extremely helpful in providing all the necessary assistance. She listens to our requirements very carefully and tries to provide the best service as possible. Thanks for doing a great job !!!
Reviewed on: 4/14/2016I really like living here because of the location, the property is very attractive and the maintenance staff are so polite and quick to repair or answer any question I may have. The maintenance staff work very hard and are excellent.
Reviewed on: 2/27/2016My family has been leaving here for 4 years and planning to stay as long as we can afford it. The apartment feels like home because there's separate building units from other tenants and so not much noise from neighbors. We can open the windows and let in fresh air. Go out and have a nice walk around the neighborhood. Easy access to the freeways (280/101) . As always the office and service staff are very helpful and accomodating.
Reviewed on: 1/26/2016We have enjoyed living here and have enjoyed renting from Equity Residential which is why we are moving to a sister property.
Reviewed on: 1/26/2016It has been great to live here. No regrets.
Reviewed on: 11/5/2015The office staff and especially Laura Baez are exceptional! They were so knowledgeable, friendly, and willing to help. The maintenance group is very helpful, and any issues or concerns have been addressed immediately. We are very happy to have found such a great home. Equity apartments is fortunate to have such amazing staff at Lantern cove. Thank you!
Reviewed on: 9/29/2015We had a great time in lantern cove and we treasure the memories we built there. We also met neighbors who became great friends.
Reviewed on: 7/2/2015Office staff Laura Baez is very professional and responds immediately to any questions I have
Reviewed on: 5/28/2015So far I am very happy with the complex. The staff have been very responsive and professional, which is a very nice bonus. Keep up the good work!
Reviewed on: 4/28/2015Loved Lantern Cove. Staff was awesome! Great location and great price for the area.Amenities are great and property is always clean.
Reviewed on: 4/7/2015I'd greatly appreciate Cheryl's professional service. She's done an excellent job which is one of the most important reasons I chose this complex.
Reviewed on: 2/24/2015Lantern Cove is a great place to raise children.
Reviewed on: 1/29/2015I am having great life here, thank you.
Reviewed on: 1/24/2015We feel quite at home here at lantern cove. The office and maintenance staff are very helpful and very friendly. My son loves the heated pool even in the winter months. Lantern cove is pet-friendly and my dog enjoys walking around the property and surroun
Reviewed on: 1/16/2015Just moved in but love it!
Reviewed on: 11/14/2014We have been very pleased with our apartment and the community itself. It is a nice, safe place for our kids and we are happy here.
Reviewed on: 5/17/2014Lanter Cove team has been great. They are always very helpful.
Reviewed on: 5/3/2014Thanks for sending me this survey and acknowledging my living experience here, I have enjoyed living here for many years and really appreciated your staff and maintenance department. Lindsey, Rene, Linda, Ron and the entire staff is so pleasant,polite and coresidence please forward my sincere thanks for all they do for me. And I'm looking forward in living here for years to come.
Reviewed on: 4/26/2014Thank you to Lantern Cove staff for making our stay very comfortable.
Reviewed on: 4/21/2014The response time to service requests were quick and I am happy with that.
Reviewed on: 4/12/2014Office staff has been helpful, nice neighborhood.
Reviewed on: 3/5/2014My Leasing agent Laura was really helpful in us moving into Lantern. Really helped take some of the stress away that comes with moves. Thanks!
Reviewed on: 3/4/2014The staff at Lantern Cove is OUTSTANDING!! I think they should all get a raise in pay!!
Reviewed on: 3/1/2014It has all be a wonderful experience!
Reviewed on: 1/23/2014Office and maintenance staff are very friendly. They listen and offer quick resolution to questions and service request. They are friendly and it's feels like living in a family friendly community .
Reviewed on: 1/14/2014The maintenance team does a great job!!!
Reviewed on: 1/10/2014Rene was absolutely incredible, professional, and her accommodating the customer was instrumental in making my decision to move into Latern Cove. Even after moving in she has been so helpful and her response time is always immediate. Rene has made my move flawless and the transition has been beyond expectations. Being new to south San Francisco she has also been extremely helpful assisting me with finding off-site vendors. Maintenance responses have also been very positive and extremely fast. I would highly recommend referrals to work with Rene for a smooth move-into Latern Cove. I'm confident my interactions with Rene and Latern Cove will continue to remain a positive experience.
Reviewed on: 12/27/2013My family is verry Happy!!!!
Reviewed on: 11/23/2013Rene Barlowe was an absolute pleasure to work with. She listened to me to find out what my needs were and she found the right location for me. She was also extremely responsive to any question I had. She is a true asset to your organization.
Reviewed on: 11/11/2013Wonderful staff and maintenance service department were very professional. Keep up the good work!
Reviewed on: 11/5/2013We searched around many places for an apartment and nowhere did we receive such great and warm service as we did with your office staff - particularly Rene Barlow. I commend your company for making customer service a high priority, it does make a huge difference.
Reviewed on: 10/24/2013I would like to personally thank Lindsey Hudek for being a wonderful Leasing Manager. My experience Lindsey has been top notch. She's an excellent leader, very reliable and lives up to what she says. Lindsey is very professional, friendly, approachable and explains things very clearly. Thank you so much Lindsey.
Reviewed on: 10/21/2013Staff was very nice, especially Rene.
Reviewed on: 10/2/2013The staff was amazing through out the process, knowing we were not the only family moving in at the same time somehow the staff still made me feel as if we were the only ones and most important priority! Amazing service all around!
Reviewed on: 9/20/2013Rene and Lindsey in the office at Lantern Cove have been fantastic since the moment we arrived from the UK 6 months ago. They made the arrangements for finding a place to live extremely simple and stress free, from our initial tour of the property to the extensive correspondence back and forth prior to our arrival. Finding accommodation was just one of the parts in an extremely complex puzzle for us when relocating, and both my wife and I are extremely grateful for them going the extra mile to making the process so smooth. Having lived here for 6 months, any issues, of which there were very few, were addressed immediately and courteously with the minimum of inconvenience. The community itself is welcoming, fantastically well maintained, the facilities are excellent and the both of us feel very much at home at Lantern Cove.
Reviewed on: 9/4/2013I've had nothing but positive experiences with all that work here at lantern cove.
Reviewed on: 9/3/2013Rene is awesome.
Reviewed on: 8/18/2013Renee is the BEST!!!! She goes above and beyond the call of duty. Thanks Lantern Cove!
Reviewed on: 8/8/2013We'd like to thank Rene and Laura for their professionalism, warm sincere care and great help during the search for and moving in our apartment. Everything was new and fresh, we love it.
Reviewed on: 8/4/2013I have lived here for 12 years and am very happy with the management.
Reviewed on: 7/17/2013I feel safe and secure in this complex and my service requests were dealt in a timely manner. Rob has always responded promptly! I am very satisfied with the staff and management here.
Reviewed on: 7/3/2013Great place. Very nice.
Reviewed on: 6/11/2013Everyone here as been FANTASTIC!
Reviewed on: 5/29/2013Despite the complaints I had about the unit I rented, I must say that the office staff were exceptional. I have nothing but nice things to say about their professionalism, their warmth, and their accommodation to meet my needs. I have to mention how wonderful Rene was. Rene is actually the reason why I rented at Lantern Cove. If it weren't for her, I don't think the transition into this complex would have been easy or comfortable for me and my family. She went out of her way to make us happy, welcomed, and feel important. I would definitely recommend someone who is looking for a place to go and see Rene. I will miss Rene and Shante and I thank them both for everything.
Reviewed on: 4/17/2013We were very fortunate to look at all apartments, and this one offered the best location, price and community. We feel very comfortable here. Thank you!
Reviewed on: 4/14/2013Rene and the staff have been excellent during the move in process and my wife and i are really enjoying feeling at home in the apartment - especially having just moved from the UK
Reviewed on: 3/22/2013Rene' went above and beyond anything I expected or dreamed of when finding a place to live. She made the experience quick, easy and painless. She was responsive and really made me feel valued, not what I expected from an apartment complex.
Reviewed on: 3/18/2013staff has been professional, friendly and responsive
Reviewed on: 3/9/2013I believe you have the best leasing agents here at Lantern Cove, they made me feel comfortable with moving here and living in this community.
Reviewed on: 3/1/2013This is a very attractive and convenient apartment. Staff and neighbors are friendly.
Reviewed on: 3/1/2013I'm very happy with my move-in experience here the Office Staff and Maintenance are very friendly and have great customer service.
Reviewed on: 2/23/2013overall good location. amenities and location are best features
Reviewed on: 10/22/2012Shawnte Scott has been outstanding during my transition and continues to be very attentive. I love my new place. It is very peaceful and serene. Overall, I am very happy with my new home.
Reviewed on: 9/25/2012We have been very happy with the apartment and the community.
Reviewed on: 8/9/2012There were a few hiccups with the unit when we moved in, but Mike and Rob were absolutely awesome in helping set things right. We were expecting to have to call again and again and do a lot of follow-up to get the maintenance issues resolved. I was pleasantly surprised when Mike (the property manager) proactively called me early the next business day and got everything set up. He was responsive via phone and email (even at night! which is totally above and beyond what we were expecting), and Rob (the maintenance guy) helped us get the work scheduled and done. What a great feeling to know that the office staff actually care. As we get settled, we're really getting to love the community location and the apartment. Looking forward to our time here!
Reviewed on: 7/29/2012Overall I'm very satisfied with Latern Cove Apartments. The property and ameneties are very nice and maintained. Everyone is very friendly and helpful.
Reviewed on: 7/7/2012It's peaceful and beautiful here...I reawlly enjoy it.Thanks for making it so!
Reviewed on: 4/28/2012Great job by staff! Love it!
Reviewed on: 4/17/2012We didn't have alot of time to find a place. The house we were renting was foreclosed and the landlord never disclosed this to us. Compared to all the apartment communities we visited, Lantern Cove was by far the best. Cheryl McMillan assisted us and was extremely accomodating. I must say that even if Lantern Cove may not have been the best 'location' for us, Cherly was one reason why we chose this apartment community.
Reviewed on: 4/2/2012The team who helped us from beginning to end was courteous, knowledgeable and very interested in our well-being. I've never lived in an apartment community before so this will be my desired standard moving forward. Thank you.
Reviewed on: 3/23/2012we like the location, the arrangement of the apartments, and the size of each apartment.
Reviewed on: 1/25/2012Rimi and Cheryl were kind and professional. I love the location and quiet of the apartment. I am looking forward to getting unpacked and settling in.
Reviewed on: 1/20/2012We enjoy living here and hope stay some more years to come:)
Reviewed on: 1/3/2012I hate to leave my wonderful home after living here for so many years! (Even in different units.)
Reviewed on: 11/3/2011My 3 years here were great, and my reason to move out is my job is relocating me
Reviewed on: 10/18/2011I'm very happy living at Lantern Cove. I have had nothing but positive, professional responses from staff and my service requests have been taken care of on the same day. The grounds are well maintained, the apartment is in immaculate condition, and I love having a washer/dryer in the unit. Since I have a 2 year old and a 1 year old, the mini-playgrounds help immensely and living right on the Bay Trail is great for family walks. It's a very family friendly environment and I plan to stay for a long time.
Reviewed on: 10/3/2011Cheryl is fantasic ! Even with the busy demands of her position, she took the time to answer ALL of my questions, and went over and above showing me the options available. Out of all of the leasing agents I met, from Windsor to San Jose, she is by far the most outstanding!
Reviewed on: 9/26/2011The property managers and maintenance team have been very responsive.
Reviewed on: 8/26/2011Cheryl has been my primary point of contact and she has been awesome! Everyone on the staff has been very friendly and helpful. I have submitted 2 requests for help thus far and both items were taken care of same day.
Reviewed on: 8/20/2011I'm really impressed by the staff at this community. they have a very positive, we'll-get-it-done attitude. Cheryl from the leasing office and Javier from maintenance are fantastic to work with!
Reviewed on: 7/16/2011a place where I know my family is safe while I'm at work
Reviewed on: 6/18/2011The community is great.
Reviewed on: 5/11/2011I love the quiet, safe community that is Lantern Cove. My daughter loves the ducks and geese.
Reviewed on: 4/22/2011The leasing associates were top notch, professional and caring.
Reviewed on: 4/21/2011We are very happy living here. The location is great, property management is helpful and courteous, and the rent fits within our budget.
Reviewed on: 2/9/2011I have been in few apartment comunitys and never got the service and profecionality that i got the very first day that i came to Lanter Cove Apartments,1-profecionality 2-great service 3-rrespectfull staff 4-helpfull 5- very clean place 6-great location and one last thing,maintenanace supervisor offer me help to move some of my boxes up to my new apartment. over all from office to maintenace crew great and oustanding servive i will give (5 star service)i'm 110% satisfied.thank you
Reviewed on: 1/8/2011The landscaping looks beautiful
Reviewed on: 11/3/2010Lantern Cove is how home should feel
Reviewed on: 10/25/2010Awesome experience, heads and tails above my previous management offices.
Reviewed on: 9/22/2010yes, Erin Christman was courteous, professional and great personality!
Reviewed on: 9/20/2010Leasing, property management, and maintenance staff have all been very nice, professional, and responsive. I am very pleased with the level of service that has been provided.
Reviewed on: 8/6/2010When I first came to Lantern Cover in 2002, the managment staff was very unfriendly and at times even combative with myself and my roommate, but I am happy to report that over the years with new staff I have completely changed my opinion. The staff is professional, pleasent to deal with, and attempts to assist residents with requests. I have greatly enjoyed living at Lantern Cove. The location is wonderful, as well as the scenery and the updated units are very nice. I will definately reccomend Lantern Cove to all of my friends as I always have!! thank you
Reviewed on: 7/16/2010I am very pleased with the staff at Lantern Cove. They all go above and beyond what is expected of them. Everyone at Lantern Cove is always smiling, very professional, and genuinely listens to what I have to say. This is a great place to call HOME and I can see myself and my family here for a long time. Many thanks. =0)
Reviewed on: 6/23/2010Thank you for this lovely, affordable apartment community!
Reviewed on: 6/20/2010Thanks for the survey. As a final thought... just want to commend the Management and Maintenance team for their quick responses to all my needs. They have made my move-in experience a pleasurable one!
Reviewed on: 5/15/2010We are very happy with our decision to live here, and like it very much.
Reviewed on: 5/1/2010Office and maintenance staff are excellent. Their work should be recognized.
Reviewed on: 4/26/2010over all, happy with the apartment
Reviewed on: 4/26/2010A very nice place to live ! The management Are Great
Reviewed on: 4/13/2010Kyle was great. Very helpful through the whole experience.
Reviewed on: 4/5/2010Everyone at the office were excellent and responsive. Kyle and Remi were both great and helpful and made our moving experience easier and less stressful.
Reviewed on: 3/1/2010Everything in our move-in process has been great.
Reviewed on: 2/21/2010Love this Apartment community.
Reviewed on: 2/2/2010The property manager is very nice, very professional and very responsive to the service requests. This is a nice community and good neighborhood.
Reviewed on: 1/27/2010most problems are rectified quickly. We occasionally have to ask more than once for help. The apt. is comfortable. We expect to live here for a long time.
Reviewed on: 1/25/2010Apart from the location, i am very satisfied with the office staff, who are very approachable and friendly. You guys are really doing a good job. I would love to came back to this place again and all my friends who visited this place loved it. Thanks, Harini & Vasu
Reviewed on: 1/22/2010You have an outstanding staff especially Tammy Howe. She made us feel very comfortable and she was very helpful. I am very happy living in Lantern Cove. Your staff are awesome and they are very nice people.
Reviewed on: 1/21/2010We are just so thrilled to be living at Lantern Cove. The apartment is very comfortable and cozy . We love the layout . We love the appearance of the entire complex and all the great features . In fact, we like living here way more than even in our own condo at Sand Harbor South
Reviewed on: 1/4/2010Enes and his maintenance team are very responsive, professional, and eager to assist with requests.
Reviewed on: 10/14/2009Very Statisfied experience with office staff and community.
Reviewed on: 9/12/2009estoy muy contenta de vivir aqui por que me gusta es un lugar muy tranquilo y relajante
Reviewed on: 8/3/2009Very pleasant apartment complex.
Reviewed on: 5/26/2009I really enjoy Lantern Cove and the office staff is great. The neighbors are quiet and I feel very safe living there. Thanks
Reviewed on: 5/12/2009Great Maintainence & Office Staff, Great Location!
Reviewed on: 3/10/2009This place works and is the best deal if you have dogs like me, ultimately I need to get a yard though, so I'm satisfied with what it has to offer.
Reviewed on: 12/10/2008