Quick to help out with services thus far!
Reviewed on: 10/30/2023Prompt, professional, and outstanding service.
Reviewed on: 10/29/2023All employees are very friendly and helpful. They respond to requests quickly and professionally.
Reviewed on: 10/22/2023Clean, quiet, great area, great schools. The management team and the maintenance team are superstars!
Reviewed on: 9/27/2023fixed all issues quickly and made sure we were happy
Reviewed on: 9/26/2023I really like the community. It has all the amenities needed and i specially liked the trees around the area. I am leaving because we are moving to a new house.
Reviewed on: 9/11/2023addressed the maintenance needs for our unit before we moved in! :
Reviewed on: 9/4/2023I am just moving in this month, the process has been seamless with no hassle and I look forward to staying here in the next year!
Reviewed on: 8/19/2023I really appreciate how fast things get fixed, even in the evening. When the water heat was leaking, it got fixed so fast.
Reviewed on: 8/8/2023I have loved living here! I am moving to Washington State for work, but I would definitely live at Ridgewood if I stayed in the San Diego area.
Reviewed on: 8/1/2023I have lived here almost five years and am happy that for the most part have felt safe which is always a big concern for women. The management has changed as well as much of the service staff which is always a concern. Our current manager Brian is of course very responsive. I dislike that maintenance never wears shoe protectors on carp
Reviewed on: 7/18/2023Excellent customer service. Would recommend Ridgewood community to anyone.
Reviewed on: 7/14/2023Nice apartments
Reviewed on: 7/14/2023Brian Boulais, our community manager at Ridgewood apartments in Poway has always made us feel valued. He has gone above and beyond his duties by providing prompt and personalized service. We had an issue with our new automated lock system and he spent time to come to our apartment to make sure that the issues was fixed. Thanks Brian!
Reviewed on: 7/8/2023Prompt response from maintenance team . I love it here . Very serene environment
Reviewed on: 6/27/2023Very professional, friendly, and proactive team. Never encountered any issues with office and maintenance team.
Reviewed on: 6/12/2023Very kind and helpful.
Reviewed on: 5/28/2023The staff is very nice and always very helpful!
Reviewed on: 5/8/2023Very satisfied
Reviewed on: 4/13/2023Best Team??
Reviewed on: 4/2/2023Quick to respond to maintenance issues
Reviewed on: 11/30/2022Prompt. Friendly service from staff office and maintenance
Reviewed on: 11/17/2022They make themselves very available, and have helped us with minor problems we’ve had.
Reviewed on: 11/3/2022Your team has been very helpful. We are enjoying the quiet here, so nice. Our apt was renovated before we moved in. The new appliances in the kitchen are beautiful. The carpet is fresh and new. All the counters and bathroom faucets are new and attractive. We are very pleased with our new home. We would like to say thank you!
Reviewed on: 4/8/2021Your team has been very helpful. We are enjoying the quiet here, so nice. Our apt was renovated before we moved in. The new appliances in the kitchen are beautiful. The carpet is fresh and new. All the counters and bathroom faucets are new and attractive. We are very pleased with our new home. We would like to say thank you!
Reviewed on: 4/8/2021Everyone has been very helpful solving issues and helping with questions, specially Liza.
Reviewed on: 4/4/2021Everyone has been very helpful solving issues and helping with questions, specially Liza.
Reviewed on: 4/4/2021Victoria was very helpful throughout the entire applicationlease process and a pleasure to work with.
Reviewed on: 4/1/2021Victoria was very helpful throughout the entire applicationlease process and a pleasure to work with.
Reviewed on: 4/1/2021Great staff, great complex!
Reviewed on: 3/28/2021My expectations have been met by having awesome staff members that go above and beyond to make my stay here enjoyable. They are also very relatable and a pleasure to talk to.
Reviewed on: 3/4/2021Always available and friendly
Reviewed on: 3/2/2021This is just a wonderful community. The leasing office people are very kind and very attentive.
Reviewed on: 3/2/2021The entire team has been nothing but helpful and proficient in helping me find an apartment and move in.
Reviewed on: 2/18/2021They have responded quickly and professionally to every request. Each time I have spoke with Victoria or Desiree, they have gone out of their way to answer questions or requests. Everything gets handled with warmth and efficiency. Thank you!
Reviewed on: 2/14/2021Everyone here at Ridgewood are top ranked professionals in every way. Always peasant and do an exceptional job. I have never had anything but the highest praise in every regard in the 6 years Ive lived here. Great staff!
Reviewed on: 1/23/2021The Ridgewood Village team is super attentive and their customer service is pro-level.
Reviewed on: 1/18/2021Quick to respond, friendly and communicative
Reviewed on: 11/17/2020Friendly and very responsive on any questions or request.
Reviewed on: 11/2/2020This is a great place to live! I wouldn’t be moving if I hadn’t bought my own home. I would recommend Ridgewood to anyone looking for a place to live.
Reviewed on: 10/23/2020Love living here great location
Reviewed on: 10/23/2020Great place to live
Reviewed on: 10/9/2020It’s a great community with friendly residents. Thank you Victoria and Liza for all your help with my move!
Reviewed on: 10/7/2020They are great,always friendly,helpful and courteous.
Reviewed on: 10/4/2020The office is great! They are very helpful.
Reviewed on: 9/19/2020Your team has been very helpful. Even when we had not moved in they helped us put our packsges that had been delivered early in the house
Reviewed on: 9/16/2020it the midst of a pandemic and such uncertain times one thing that has remained certain is the office and staff at Ridgewood! Olivia, Liza, Jesse, Beto, Desiree and the rest of the staff have done such a great job when coming to work with the general public can be so scary!!!
Reviewed on: 9/5/2020We like the vicinity and environment. The service provided by the staff is also very good. Thank you.
Reviewed on: 8/30/2020It has been an enjoyable stay. Thanks to all the staff. You all have been kind, courteous, and responsive. I highly recommend Ridgewood Village.
Reviewed on: 8/19/2020Great staff Great neighborhood
Reviewed on: 8/19/2020We loved living here and glad we are moving to a sister complex just up the road.
Reviewed on: 7/24/2020The team responds in a timely manner and are always pleasant to talk to. Any issues I’ve had have always been handled with care and concern. The premises are kept clean and tidy and it’s a nice neighborhood altogether.
Reviewed on: 7/19/2020I absolutely loved living here. It was so nice to be able to come home to this anytime I left and I always felt safe and comfortable here. There really is no issues I had and if I could stay here I totally would but I have to move somewhere else. I’m so thankful for everyone here that made the past few years so amazing.
Reviewed on: 6/5/2020From the beginning to the very end, Victoria has been a pleasure to work with. The facilities and constant communication by property management put my mind at ease. It’s just time for me to get out of suburbia and live in Downtown San Diego, a big dream of mine.
Reviewed on: 6/3/2020The team here is friendly and welcoming. They are responsive to emails and requests. Overall, it has been a great experience.
Reviewed on: 6/2/2020They are extremely friendly and they update us as quick as possible when it comes to events that directly affect us.
Reviewed on: 5/28/2020Victoria Collins has been extremely helpful and such a pleasure to work with. She worked with me for several months while I Looked for the perfect apartment.
Reviewed on: 5/16/2020I feel the office team is doing an Awesome job and are always available to help when you need it
Reviewed on: 5/11/2020Very satisfied . Liza is great and very helpful
Reviewed on: 3/2/2020I have thoroughly enjoyed living at Ridgewood! We love our neighbors, we have always felt very taken care of by office staff and all the Ridgewood crew. I love how safe and close-knit the community is and the amenities are wonderful! I absolutely love it at Ridgewood! We are only moving because we have a unique opportunity to buy a home
Reviewed on: 2/28/2020Olivia is very professional and very personable. Concerns are handled in a timely manner and maintenance requests taken care of quickly. I have lived on this property since 1999 and am a very happy tenant.
Reviewed on: 2/19/2020Very cozy community and it feels the way home should feel! Would absolutely recommend for any friends that would need to move.
Reviewed on: 2/18/2020Lived here for about 7 mo this now and it has got to be one of the best apartment complexes I have ever rented! All of the office people are very nice and helpful! I would definitely recommend to a friend!
Reviewed on: 2/9/2020We have always enjoyed our time here at Ridgewood. Olivia and her team. We have always appreciated Olivias kindness willing to help us out in our time of need. Her compassion, along with her teams concern for each resident, not just ours, has us almost being permanent residents here. We have, will continue, to enjoy our stay here.
Reviewed on: 1/23/2020The Staff in the office and the team of technicians are excellent. Any questions or needs have been either answered quickly and or resolved quickly. Nothing but praise all around from this more than satisfied resident.
Reviewed on: 1/9/2020I haven’t had any issues living at Ridgewood, the experience has been very nice
Reviewed on: 11/29/2019response to any issues or problems is handled quickly and the service guys are always so nice and make sure they get the job done correctly. the office staff is friendly and remembers your name - which is surprising with the large number of units here! they make time for you and make every attempt to solve any issues and make you happy thank you to all of them.
Reviewed on: 11/10/2019Office and crew are friendly, attentive, and supportive.
Reviewed on: 11/9/2019They have answered all of our questions and have made sure that we are happy and comfortable in our new home.
Reviewed on: 11/5/2019Very quick and seamless process to move in and transfer my lease from Carmel Terrace to Ridgewood. Customer service has been above and beyond expectations. Very satisfied.
Reviewed on: 10/29/2019Ridgewood was a wonderful place to live. The grounds were very beautiful and the staff was very helpful. We really enjoyed living there and are sad to leave. However, we bought a house! :
Reviewed on: 10/29/2019Anytime we have needed something we are taken care of in a quick and efficient manner.
Reviewed on: 10/21/2019Clean. Well maintained. Friendly staff.
Reviewed on: 10/17/2019It was Olivia your manager and Victoria who made our time at Ridgewood a positive experience! Olivia is so full of compassion and professionalism always trying to help us!!! Thank you very much!
Reviewed on: 10/11/2019Great maintenance team office staff. Especially love Jesse! Office staff responsive. Especially love Ryan and Olivia! If I have a question they take time to respond. I like my apartment home community a lot.
Reviewed on: 10/7/2019We have loved living in Ridgewood Village. Great people, location and amenities. We have no problem coming back to an Equity Residential residence should the need arise.
Reviewed on: 10/5/2019The staff is warm and welcoming. They have made each visit to the leasing office go smoothly. Truly a great first impression.
Reviewed on: 10/4/2019Good communication and follow up
Reviewed on: 9/29/2019The move in process was easy and everyone has been helpful and enjoyable to work with, especially Victoria.
Reviewed on: 9/22/2019Very professional and helpful
Reviewed on: 9/19/2019excellent everything is fine
Reviewed on: 9/15/2019Went out of her way to try and solve the issue and after it had been resolved, she called to check in to make sure everything was alright.
Reviewed on: 9/1/2019The team is quick to respond to any questions or requests.
Reviewed on: 8/20/2019So friendly and helpful!
Reviewed on: 8/11/2019People are friendly, respectful and quiet. Dog owners are very polite and aware. Staff has been helpful and considerate.
Reviewed on: 7/29/2019Great community, sad to leave!
Reviewed on: 7/24/2019Answered all our questions. Havent had any issues since moving in
Reviewed on: 7/16/2019I really enjoyed our time at Ridgewood. The staff there is wonderful! Thanks for making it a good place to call home, even temporarily.
Reviewed on: 7/16/2019I found everyone on staff that I met to be informative and helpful. Special thanks to Victoria Collins for taking time to fully answer the many questions and requests I had for her.
Reviewed on: 7/11/2019Staff is very friendly and professional
Reviewed on: 7/8/2019The team here is the great! Moving in was the easier than any apartment complex I have had to deal with. They are very easy to get in touch with and respond very quickly. I am very satisfied with the team here.
Reviewed on: 6/29/2019Ridgewood offered such a wonderful community for us in the past 4 years. The staff was always very helpful and on top of it, and they routinely held events to help bring the neighborhood together.
Reviewed on: 6/27/2019The team goes beyond the call of duty!! I appreciate all of them!
Reviewed on: 6/26/2019Great staff - very attentive. Great community. Would highly recommend this complex.
Reviewed on: 6/26/2019We love the community. It is very peaceful and clean. The amenities are also awesome! Great gym!
Reviewed on: 6/18/2019The staff constantly communicates with residents and makes sure that needs are met and that all concerns are addressed. Staff members are responsive to emails in a timely manner.
Reviewed on: 6/17/2019The staff at Ridgewood village is fantastic. Great costumer service. Especially from Patrick Garland and the property manager Olivia. Property is clean and lovely.
Reviewed on: 6/13/2019Love living here but due to change in life I am forced to move. Staff is great and helpful
Reviewed on: 6/7/2019We have great neighbors, the office staff is friendly, genuine and helpful and the maintenance staff does an outstanding job keeping things in working order. The grounds crew does a wonderful job of keeping Ridgewood clean, warm and inviting.
Reviewed on: 6/6/2019Everyone super friendly and helpful. Including the maintenance guys
Reviewed on: 6/3/2019The team is very friendly and helpful, allowing for a very comfortable move-in.
Reviewed on: 6/1/2019Clean, neat, safe, beautiful, friendly staff.
Reviewed on: 6/1/2019Very clean and very helpful. We would stay if we could.
Reviewed on: 5/16/2019Ridgewood team is very responsive and kind to take care of any request immediately. Liza and Ari, being my point of contact always met the expectation of the request.
Reviewed on: 5/13/2019Veronica was especially helpful in every way possible. The staff overall, is very helpful, courteous and professional. They are attentive to your needs.
Reviewed on: 5/4/2019Victoria has been very helpful and understanding. Before we moved in, she always answered every question to the best of her abilities, never left us hanging.
Reviewed on: 5/2/2019This has been the nicest apartment complex we have lived in, the community is very well taken care of and the team at the office have been very kind. We have absolutely loved all of the community events offered, this place is very warm and welcoming. Ridgewood feels like home!
Reviewed on: 5/2/2019Victoria always is friendly and seems to be very happy to help her customer service skills are rare for someone of her generation.
Reviewed on: 4/22/2019Everyone has been super respectful and guiding through this process
Reviewed on: 4/21/2019So far, i love our place.. it’s quite, the surroundings is clean.. no problem with parking.. iam very satisfied resident of Ridgewood village .. i can recommend to anyone who’s looking for a place to call it home!!!
Reviewed on: 4/15/2019From the moment I walked into the leasing office, I was greeted by Victoria with a big smile and so much kindness. It was the first out of many apartment complexes I had looked at. On our tour, Victoria answered all of my questions and put my mind at ease.
Reviewed on: 4/6/2019Good to live in nice, safe and quite neighborhood
Reviewed on: 3/21/2019Everyone has been very helpful so far as we have recently moved in!
Reviewed on: 3/20/2019Excellent, caring staff made our time here very comfortable and pleasant.
Reviewed on: 3/13/2019Everyone that I interacted with was very friendly, accommodating and helpful.
Reviewed on: 2/19/2019The team has been very friendly and responsive.
Reviewed on: 2/19/2019The team is amazing, very friendly and always finding ways to be more helpful.
Reviewed on: 2/8/2019Very helpful and very responsive
Reviewed on: 2/3/2019Good service in a timely manner, friendly staff
Reviewed on: 2/1/2019This has been a great place for me! It is very quiet and residents I have seen have all been friendly!
Reviewed on: 1/26/2019Everyone is friendly. Patrick is especially helpful and always searches for the best solution to resolve issues.
Reviewed on: 1/26/2019The front office team are amazing to work with. Very caring and they generally seem to care.
Reviewed on: 1/22/2019All the team members are very friendly and personable. They know my family by name and that’s a really great feeling.
Reviewed on: 1/20/2019Thank you for a wonderful apartment and community!
Reviewed on: 1/18/2019Everyone is so wonderful and friendly. They keep is very clean
Reviewed on: 1/17/2019Everyone is very friendly and prompt to respond to questions or concerns.
Reviewed on: 1/15/2019I love this complex! The staff is all incredibly nice, if you have an issue they try to send someone out right away. Highly recommend
Reviewed on: 1/9/2019Have lived here for over 5 years now. Have always been a pleasant experience here.
Reviewed on: 12/24/2018The team is great. Very welcoming and helpful with any question or issue I may have. The leasing office is always a pleasure to walk into.
Reviewed on: 12/19/20185 Stars for Patrick Garland, Leasing Consultant!
Reviewed on: 11/28/2018Always they are very kind, I am very satisfied.
Reviewed on: 11/13/2018Everyone is friendly and professional. Interactions with office, maintenance, and even gardeners have been pleasant so far.
Reviewed on: 11/7/2018My husband and I have loved living here. The staff is awesome, the neighborhood is quiet and its location is perfect.
Reviewed on: 11/6/2018We were showed exactly what we wanted to see and the team worked with us to get moved in fast.
Reviewed on: 10/21/2018Our leasing agent, Ari, has been great with our quick need to move and had been extremely accommodating.
Reviewed on: 10/13/2018They have been very helpful
Reviewed on: 9/24/2018everyone is always friendly service requests completed quickly.
Reviewed on: 9/19/2018I was very satisfied with Ridgewood. Except the rent goes up so high every year service is very good. I loved being here for three years. But a small one bedroom seems to go up close to 10 percent which is way too high for a single woman living on retirement and social security. I love the complex and wish I could of stayed.
Reviewed on: 9/12/2018Everyone has been so helpful and friendly throughout the whole process. We asked a lot of questions and they were patient with us every step of the way. We really feel at home here and are so thankful to the team!
Reviewed on: 7/27/2018The staff is wonderful and helpful here.
Reviewed on: 7/25/2018I definitely enjoyed living at Ridgwood Village apartment for the last 2 years. Customer service is great, the community is great and feels safe, for us the location was perfect and the patio view were awesome.
Reviewed on: 7/15/2018Enjoyed staying here. Great staff and very supportive. Neighbors were also very nice.
Reviewed on: 7/12/2018Team is quick to respond to any questions or problems we may have.
Reviewed on: 7/8/2018Very friendly and helpful staff many kudos
Reviewed on: 7/4/2018Im pleased with the team and experience here, thank you!
Reviewed on: 6/20/2018Prompt responses and very friendly. Always welcome any way to help.
Reviewed on: 6/4/2018Nice place, nice staff.
Reviewed on: 6/2/2018We have a wonderful staff both in the office and on the grounds-keeping team. Everyone is friendly, helpful, and knowledgeable. We’re very glad that we chose Ridgewood Village for our home in San Diego.
Reviewed on: 5/22/2018I would like to say that I have been living in Ridgewood Village for over 7 months now and it has been Awesome! The office staff are wonderful and makes this complex a great place to live.
Reviewed on: 5/22/2018They are very polite, always available and accommodating. I like receiving the email updates.
Reviewed on: 5/16/2018We really like the apartment and the community.
Reviewed on: 5/10/2018Very helpful
Reviewed on: 5/6/2018We love LIZA STIRLING! Shes a nice person and has good customer service!
Reviewed on: 4/27/2018Every time I go in the office I welcomed and someone is also more than happy to help me with anything that I need.
Reviewed on: 4/24/2018The team has always helped with any implications we have met and has always been willing to help with questions.
Reviewed on: 4/22/2018responsive, knowledgeable in their field and always welcoming
Reviewed on: 4/10/2018I will be coming back to stay here in Ridgewood village when working in San Diego again. This is the most peaceful and easy access place for me. Thanks.
Reviewed on: 4/4/2018Very nice community. The grounds and pool area were always well maintained. The leasing staff were always friendly and helpful.
Reviewed on: 3/29/2018They are very kind and helpful any time there is an issue. The maintenance guy is awesome! :
Reviewed on: 3/26/2018We have been here, 3 years,both the office and workers on the gounds have been Great. Never worry about those things. Olivia is a geat manager, and is even a better human Being!!
Reviewed on: 3/26/2018Yes, everyone is kind and helpful. Desiree is particularly kind and attentive to detail. We always appreciate her help!
Reviewed on: 3/15/2018Liza was extremely helpful! She made the entire process smooth and easy. My family and I appreciate her help during our PCS move to San Diego.
Reviewed on: 3/8/2018Quiet area but still close to everything you would need
Reviewed on: 3/6/2018My interactions with the office staff have always been positive
Reviewed on: 3/5/2018Very fast responses to all repairs and concerns. Everyone at the front desk are nice and helpful. Love the community type events pumpkin carving for kids, food trucks, etc
Reviewed on: 3/2/2018Ari was very friendly and helpful! I really appreciate her attitude to make our move comfy and less stressful.
Reviewed on: 2/19/2018I have been resident here since 1999. The staff is very friendly, helpful and professional . They take care of maintenance requests in a timely manner and always, yes always, go above and beyond what is expected. The grounds are maintained on a regular basis. I feel very happy to call Ridgewood Village my home.
Reviewed on: 2/18/2018The staff has been very helpful and friendly
Reviewed on: 2/4/2018Im very satisfied with the help from Jesse, he came in our apartment to solve small issues timely. Also, Im very satisfied with the help from Liza to organize the move-in and for continuously advising us in a kind and sweet way.
Reviewed on: 1/10/2018Excellent service and attending to residents needs.
Reviewed on: 1/6/2018Whether its a question regarding picking up a package or having problems with the laundry, the team is always there to help as soon as possible.
Reviewed on: 1/5/2018With being in the Military, I am gone a lot and they are always will to check in on my place for me when asked to make sure things a still well, etc.
Reviewed on: 1/4/2018the friendly and very helpful staff has helped me through every step of the process.
Reviewed on: 1/3/2018Very friendly, professional, and welcoming.
Reviewed on: 12/30/2017The plants are always watered. Our work orders always completed. Overall we are very satisfied living here.
Reviewed on: 12/28/2017Service requests are taken care of in a timely manner. Awesome work!
Reviewed on: 12/27/2017Anytime i have a question or a concern each staff member takes their time to fix or accommodate the situation. The staff is approachable and knowledgeable of the rules and regulations.
Reviewed on: 12/26/2017The whole team has been amazing. Olivia and Liza made reserving my new home as easy as possible. Desiree and Ari have also been great, offering warm smiles while out on the property, and printing some tickets for me. Jesse helped resolve a few service requests on my move in day with the speed and efficiency of a seasoned pro.
Reviewed on: 12/24/2017Very helpful and understanding
Reviewed on: 12/23/2017Lisa does a very good job. The people she works with in the office are also very nice.
Reviewed on: 12/18/2017Quick and friendly staff!
Reviewed on: 12/12/2017Liza is amazing and so friendly!
Reviewed on: 12/5/2017Liza has been amazing at making sure everything was ready before I moved in
Reviewed on: 11/26/2017Whenever I have an issue, a service tech comes immediately. The staff is friendly and professional.
Reviewed on: 11/6/2017Loved living at Ridgewood: great community- great staff!
Reviewed on: 11/4/2017Olivia is very understanding and appreciated her professionalism and kindness extend to my family.
Reviewed on: 10/28/2017Everyone is always very kind and professional!
Reviewed on: 10/27/2017I give Ridgewood Village a 5 because this Community is very quiet and a safe place to live we like it here because the Staff in the office Liza is very Friendly and addresses your concerns and she is very knowledgeable and always greets you with a smile
Reviewed on: 10/21/2017The office and especially Liza have been extremely helpful answering our questions and helping us acclimate to our new home. Jesse was very polite, conscientious and professional while correcting the issues that were present during our move in
Reviewed on: 10/14/2017Everybody always goes above and beyond from a customer service point of view every time I call there’s been a reply
Reviewed on: 10/14/2017The team is very friendly and polite. They handle all requests and questions in a very timely manner.
Reviewed on: 10/13/2017Weve very much enjoyed Ridgewood Village Apartments as our first home in San Diego. Thank you for everything.
Reviewed on: 10/6/2017We enjoyed our time at Ridgewood, but we were ready to buy a house.
Reviewed on: 10/6/2017Everyone has been more than helpful answering questions, taking care of items that need attention in the apartment expeditiously and just being downright friendly. Couldnt ask for anything more.
Reviewed on: 10/4/2017The team is always very helpful with any situations. Being new to the community, we had many questions to ask and the team always responded quickly and very professionally.
Reviewed on: 8/27/2017Weve found the staff exceptionally helpful so far, as well as the maintenance staff prompt with their services as well. The community is exceptionally safe and quiet which is exactly what we were willing to pay for.
Reviewed on: 7/30/2017Ridgewood has been by far the best apartment complex weve lived in so far. It is very family orientated. My daughters have a ton of friends to play with, we love the pool here and the park is only about a ten minute walk or so. Everyone at the leasing office is extremely friendly and very helpful. Sad to be leaving due to military.
Reviewed on: 6/5/2017friendly staff, maintenance doing a good job, very nice neighborhood .
Reviewed on: 4/29/2017The team here at Ridgewood Village from office to maintenance are friendly, promt, professional. They are always ready to answer questions and support requests as needed!
Reviewed on: 4/27/2017This place is great! Community is very nice. Its friendly and quiet. Sevice call and front desk ladies are really nice and very help. Love it here!
Reviewed on: 4/24/2017Safe neighborhood, lots of families with children, close to parks, hiking trails, shopping centers, easy access to freeway, clean apartment, very helpful and friendly staff responded to all my needs quickly and kindly
Reviewed on: 4/11/2017Everyone has been very kind, easy to work with, and extremely responsive!
Reviewed on: 3/25/2017Met our needs conpletely.
Reviewed on: 3/11/2017Always very helpful
Reviewed on: 3/4/2017You guys are awesome. If I wasnt buying a house I would live here forever. I recommend you guys to anyone I know who is looking to rent!
Reviewed on: 2/26/2017Whenever a problem arrives theyre quick to solve it...
Reviewed on: 2/13/2017The 19+ years I have lived here, I can never forget. My parents were with me for several years. They found this apartment very comfortable, safe. My dad loved the surroundings. He was comfortable walking outside. The yards are always very well kept.
Reviewed on: 10/28/2016I have lived here since March of 2010. It is a great location since I work 7 minutes away. The office staff and the maintenance crew, are always easy to work with, especially Beto.
Reviewed on: 10/27/2016We have been living here for more than 4 years. We like the staff and the fact that the community is peaceful. As long as rent increases are reasonable, we have no desire to move anywhere else.
Reviewed on: 10/26/2016Desiree from the leasing center is very helpful, knowledgeable and friendly!
Reviewed on: 10/1/2016Staff VERY responsive. The few things identified have been fixed quickly, and everyone very professional.
Reviewed on: 9/13/2016Liza was fantastic and made our move-in process as easy as possible! Great customer service from the front office here.
Reviewed on: 9/12/2016The apartment and community are extremely well maintained, quiet, and comfortable. The office staff, particularly Bonnie Doyon, did an incredible job from when they showed me the apartment to rent until I moved out. Extremely responsive, friendly, and helpful. I've lived in many apartments, and Ridgewood was definitely the best.
Reviewed on: 8/18/2016Very comfortable to live here. The staff is great and the community is amazing. We have lived here for 7 months and have compared places we considered before and have not once regretted but have praised the decision to live here. Thank you!
Reviewed on: 8/4/2016Very friendly staff who went above and beyond. Very responsive and beyond helpful.
Reviewed on: 7/18/2016Enjoyed our time here. Service requests resolved quickly. Enjoyed the pool and neighbors. Fridge could be bigger. Oven could be more insulated - it heats the kitchen very fast. Rent is rising fast, but that is just the market.
Reviewed on: 7/7/2016Overall I was very pleased with my living experience at ridgewood village. Liza was always very responsive to questions and emails. I felt safe in the community and had very few needs for maintenance.
Reviewed on: 7/7/2016I love living here and I am very happy with the staff and their committment to a clean and smoke free community. I receive prompt attention and enjoy Olivia, Bonnie, Liza and Desiree. They are helpful, kind and always smiling!
Reviewed on: 5/17/2016Overall, Ridgewood Village was a great experience. The staff was nice and maintenance was quick and done properly. We would recommend this place to any young people starting their life out in San Diego as we did. We would like to thank Ridgewood for the experience and all they did to care for us with a welcoming staff and great maintenance.
Reviewed on: 4/19/2016I appreciated the opportunity to live at Ridgewood Village and wish all the residents and staff the best.
Reviewed on: 3/1/2016Your staff Liza Stirling went the extra step of sending me recent pictures of the apartment when I requested it. My relocation was abrupt and she made my move a lot easier. Thanks Liza for your professionalism:-)
Reviewed on: 2/4/2016It's been a pleasant stay here in your community. I knew I made the right choice when I selected to stay with Ridgewood. I'll definitely stay here again & recommend the place to a friend or family.
Reviewed on: 1/31/2016Wonderful and responsive staff.
Reviewed on: 11/11/2015very good staff. met with almost all of them and they genuinely want to assist in my and my family's needs while we are living in the village complex.
Reviewed on: 9/17/2015This apartment community is a great place to live. It is nice and quiet with no outside distractions or things to ruin a residents day or evening event. I like how there is a community grill at the pool area. That is very inviting and allows residents to mingle more and build friendships and a sense of trust with the other neighbors
Reviewed on: 8/21/2015Olivia and Liza have been absolutely wonderful during the 3 and a half years living here, always so friendly and helpful. We appreciate our time living here. It is very nice and beautiful here and maintenance fixes things on time. Thank you for everything.
Reviewed on: 8/8/2015I enjoyed living at Ridgewood Village and am generally satisfied with the community, amenities and staff I have interacted with.
Reviewed on: 7/24/2015I have enjoyed living here and like my apartment very much. I am moving back to WI where all my family is.
Reviewed on: 7/23/2015The office staff was very responsive helping us move in and accommodating some last minute touch-ups on the new unit. Liza Stirling, our leasing agent, was a tremendous help and always provided prompt answers as well as follow up support for our questions
Reviewed on: 7/23/2015I'm very happy and will recommend to others.
Reviewed on: 7/12/2015So far so good!
Reviewed on: 7/12/2015A totally happy with everything. Assigned parking was a big plus. Office staff and maintenance are all very pleasant and professional. Nothing negative about Ridgewood.
Reviewed on: 7/8/2015Olivia , Liza and Luis all hav been very friendly, helpful and amazing!
Reviewed on: 7/7/2015Bonnie at Ridgewood is excellent and should be rewarded for her efforts. She knows how to manage the process and is very customer service oriented. She seems to have all aspects of the property management activities under control
Reviewed on: 6/28/2015The office staff especially Olivia has been wonderful. We will miss her the most. She's so wonderful to work with from the day we moved in and I'm sure when we move out it will be wonderful too. She's a gem and Equity should be happy to know how wonderful and caring she is for the community and the renters.
Reviewed on: 5/30/2015The staff takes this community from good to great. Very polite and attentive, and they remember your name as well!
Reviewed on: 5/15/2015I think this place has the right balance of price and quality.
Reviewed on: 4/16/2015We are so impressed with Liza Sterling! She is personable, intelligent, responsive and warm. Thank you for this great move-in experience.
Reviewed on: 4/8/2015The office staff have been very helpful and professional. I have enjoyed my interactions with them.
Reviewed on: 4/2/2015I am very pleased with Ridgewood Village. The leasing office staff is very friendly. The community is very quiet and well kept. I have been extremely impressed. Thank you!
Reviewed on: 3/24/2015Love the office staff of Liza and Olivia.
Reviewed on: 3/19/2015We had such an great move in experience. It has by far been the easiest move for us. The leasing staff has been really great. They took the extra time to find us the best apartment that fit all our needs and then some. I think we are going to be very happy living here!
Reviewed on: 3/14/2015Liza was very accommodating and assisted me in every way to get the apartment in such a short time.
Reviewed on: 2/24/2015I am impressed with the professionalism experienced from the management here.
Reviewed on: 2/24/2015Both office and maintenence staff have been very helpful and responsive
Reviewed on: 2/20/2015We have lived here for close to 14 years, it is considered our home. The Staff, from management to maintainance have been outstanding and we are more than satified living here all these years. I always recommend our community to anyone asking for a place to live. I am grateful to be here.
Reviewed on: 2/7/2015Keep it up Ridgewood. You have a resident for years. Thank you again.
Reviewed on: 1/30/2015We have been living in the Ridgewood village apartments for 3 years now, and loved every minute of it. The location is excellent, the facilities are great, and our apartment is huge and the parking is ample. But the best part of Ridgewood is the staff. Ol
Reviewed on: 1/22/2015we want to stay here as long as we can afford the rent,its more convenient to me and my daughter work,its quiet area.and the office people are very understanding.
Reviewed on: 1/2/2015Best customer service ever!!!
Reviewed on: 12/11/2014You all are great! Thanks for everything!!
Reviewed on: 12/3/2014Excellent place to live. Wish I could stay here longer for a number of years unfortunately cannot due to change in roommate and location is not desirable for new roommate. Staff and Maintenance crew were always very responsive, reliable, on time, helpful. The grounds are always maintained and feel safe on the premises. Neighbors are polite and considerate - not loud, no obnoxious barking dogs, no smoking, etc. The apartment is spacious for 2 people and well maintained. Truly a lovely place to live. Sad to say goodbye and hope to find a new property as wonderful as Ridgewood.
Reviewed on: 11/10/2014Everyone on staff here is very helpful. If a service request is needed, they respond quickly and also keep us updated often when upgrades, repairs, etc are being made. I love my apartment and its location. I moved away out of state and then moved back to Ridgewood Village. I have lived here for over 2 years now and really love it here. Thank you for making it a peaceful, safe and beautiful place to live.
Reviewed on: 10/26/2014Wow! What a great community to live in. My husband and I have enjoyed living here so much. The staff here is amazing and everybody is so friendly. The entire place is beautiful and well kept and we've never had a problem here that wasn't resolved quickly and professionally. Thank you guys so much.
Reviewed on: 10/6/2014Ridgewood Village is one of the best properties I have ever live at,the office personnel is excellent, very helpful,they care,if you have a problem they are there for you to solve it as quickly as possible. The property is super nice with all the amenities,the neighbors are cool,its quite, maintenance is there on the spot when there is a problem.
Reviewed on: 9/23/2014My experience has been extremely positive. I wish I did not have to leave this apartment and San Diego, CA. I would like to point out two very special individuals that have demonstrated professionalism and world class customer service and those employees are Liza Sterling and Olivia the Office Manager. They are both amazing employees and they are the reasons why I would highly recommend this apartment complex to my friends, family and co-workers. You are very lucky to have these employees.
Reviewed on: 9/4/2014Bonnie at the front office is fantastic! We had some issues with our apartment upon moving in and they were dealt with very quickly. Bonnie in particular made sure everything was going as well as it is supposed to!
Reviewed on: 8/30/2014Honestly, the reason we stayed for 9 years was the office staff are just amazing. They helped make it a home, not an apartment. Olivia in particular is fantastic. We loved our time there and love Equity as a company, and we are very happy that our new home is with Equity again.
Reviewed on: 7/4/2014It's been a great experience thus far. Nice apartments, clean grounds, great staff and quick responding maintenance.
Reviewed on: 6/12/2014Very impressed with the property and apartments. The leasing agents and staff have gone out of their way to make it a great experience and it is most appreciated.
Reviewed on: 6/5/2014All in all, my stay at Ridgewood Village was a good one. I would, and already have, recommended the community to friends.
Reviewed on: 4/30/2014I loved living here. My apartment was so peaceful with the landscaping and trees around it. The office staff have always been extremely helpful and friendly. I would definitely recommend Ridgewood Village to others and, in fact, I have on multiple occasions. Thank you for making my last couple of years in San Diego great!
Reviewed on: 4/27/2014Property staff members have been exceptionally helpful, particularly Olivia and Travis. They have been available to promptly answer all of my questions to help me feel at home in my new apartment. Olivia even went out of her way to help me with my cable / internet installation by being present for set-up, as I otherwise would have needed to wait a week until the weekend because of my work schedule.
Reviewed on: 3/27/2014Bonnie was very helpful when I first came here.
Reviewed on: 3/21/2014Our leasing agent, Travis, was awesome! He was knowledgeable, kind, caring and professional. He was with us every step of the way to answer all of our questions. We had a wonderful moving experience thanks to Travis.
Reviewed on: 3/19/2014Happy with location and features of the apartment. Thank you!
Reviewed on: 3/17/2014This is a great place to living.
Reviewed on: 3/16/2014This is a good place and comfortable for my family and provided with the needs
Reviewed on: 3/8/2014Really enjoy living here. Feels like home.
Reviewed on: 2/28/2014Travis was an absolute pleasure to work with. He was very professional, he quickly responded to emails/questions and provided valuable information regarding the apartment complex & the neighborhood. Travis was outstanding.
Reviewed on: 2/20/2014its a quite place,peaceful,friendly.
Reviewed on: 12/20/2013Your leasing agents were very professional and very helpful.
Reviewed on: 12/16/2013Beautiful location
Reviewed on: 12/10/2013Olivia is a kind, helpful, nice lady. The maintenance men were always friendly and helpful. I highly recommend Ridgewood Village.
Reviewed on: 12/5/2013Travis Baldridge has been very helpful, professional and welcoming in every step of my move-in process.
Reviewed on: 12/4/2013The team at Ridgewood Village goes out of their way to take care of their residents. Thanks for everything!!
Reviewed on: 11/26/2013Olivia and Travis were an intricle part of me making my decision to look no further for a place. They made sure my application process went smoothly, I had all the information I needed to move in successfully and get my daughter registered for the right school. I had a great experience thanks to the staff!
Reviewed on: 11/17/2013Just want to thank you office staff and maintenance guys for being so nice and helpfull all the times.
Reviewed on: 11/5/2013I enjoyed living at Ridgewood Village.
Reviewed on: 11/4/2013I'm very pleased with the apartment and the community so far. The staff here at Ridgewood Village has been nothing short of fantastic. I have already recommended the community to one coworker.
Reviewed on: 11/1/2013Travis did an excellent job in showing us our apartment and helping us with any questions that we had. He is very professional and has gone the extra mile to help us with anything that has come up. You can tell that he ruly cares!
Reviewed on: 10/26/2013Exceptional staff. I've lived in apartments for 26 years (this my ninth apartment) and Ridgewood Village by far has the best office and maintenance staff I've ever experienced. That is one the reasons why we have been here for coming up on nine years!
Reviewed on: 10/10/2013Office staff is always so friendly and helpful! They are great people to talk to if you have an issue regarding your apartment.
Reviewed on: 9/23/2013We have been living in the Ridgewood village apartments for 3 years now, and loved every minute of it. The location is excellent, the facilities are great, and our apartment is huge plus the parking is ample. But the best part of Ridgewood Village is the staff. Olivia, the Manager is very responsive to any problems we have. Liza, Brandi and all the other staff are very friendly and always helpful. Maintenance staff (Hector and Luis)are also quick and professional - usually response time is within a few hours. We even had someone come in on Saturday to help us fix a problem with the hot water heater. I would recommend Ridgewood Village to anyone who is looking for a nice place to live in quite part of town But also close to everything San Diego has to offer.
Reviewed on: 9/22/2013I really like this community. Very convenient location with a high graded schooldistrict. Great management with awesome maintenance stuff.,
Reviewed on: 7/18/2013I found that he property was well taken care, I found the office and maint where there and responded quickly. This is a great location quiet, and away from the everyday rush - rush,
Reviewed on: 7/7/2013the office staff is helpful and kind cause when i move i give the list that i nee d to change on my apartment
Reviewed on: 7/1/2013The apartment is beautiful and has great parking. The outside is kept very clean and nice. Overall the apartment and staff are great sad to leave
Reviewed on: 6/1/2013Everyone has been so pleasant and great and plse recognize brandi , she was most helpful and attentive to our personal meeds . Her energy was also so welcoming and fun, its enough to make anyone want to live here. Thank you!
Reviewed on: 5/29/2013Paulo was so helpful and made the experience very easy and pleasant!
Reviewed on: 5/28/2013Brandi has been incredibly friendly and helpful throughout the process. She really went above and beyond to ensure we got exactly what we wanted. I would recommend this place to any of my friends who plan to move to this area of San Diego county!
Reviewed on: 5/26/2013Liza was awesome as a Leasing consultant.
Reviewed on: 5/24/2013Nice apartment ,location,nicely tucked in apartments in a green landscaped community.
Reviewed on: 5/15/2013A really good place to stay in. They really care for the residents.
Reviewed on: 5/10/2013Everyone on the staff was great! We are going to miss all of you!
Reviewed on: 4/30/2013I love it here. The apartment is perfect. The commute to places is awesome. No complaints
Reviewed on: 4/12/2013Staff Liza Sterling was responsive and excellent.
Reviewed on: 4/4/2013I am really happy with my new apartment. Moving down here from Corona was a big change, and the staff have been very helpfull in the transition.
Reviewed on: 4/1/2013We are very happy living here so far. Great staff both office and maintenance.
Reviewed on: 3/29/2013Office Staff, Maintenance and Management are AMAZING!!! They will work VERY hard to make sure us residents are VERY satisfied. Thank you every single one of you!!!
Reviewed on: 3/27/2013Outstanding Office Staff and maintenance.
Reviewed on: 3/16/2013I had very good experience in Moving-In and Office staff were really helpful and gentle. They had patience to explain and clarify all our questions and really appreciate it. We like to thank Liza and Paulo for their support and taking care of every minute thing before we moved in - Thank You very Much .....
Reviewed on: 3/11/2013This was a nice quite location, close enough to the freeway to get anywhere easily and great service.
Reviewed on: 3/5/2013I really enjoyed living here. Never had any major problems, and the minor ones that did arise were taken care of quickly. If I ever move back to San Diego, I will definitly look into this property or Montierra(a little more space in the apartment).
Reviewed on: 3/5/2013The property manager was the person who helped me with wanting to move to this property. She was extremely helped and informative. You guys have a grade staff at this property. I could not be any happier with my new apartment.
Reviewed on: 2/28/2013Very attractive pricing for all apt features- location, comfort, parking situation, washer/dryer
Reviewed on: 2/28/2013Everyone in the office have been very helpful with our move in, making it easy and quick ! We are very happy with our new home !
Reviewed on: 2/23/2013You have very efficient/professional staff and it was a great experience moving into the apt. Thanks.
Reviewed on: 2/16/2013We have lived here for close to 9 yrs. and have been very happy. The management, Olivia, Lisa, Beto in maintainence are consistenly outstanding. Thank you to all for making Ridgewood a comfortable home for us.
Reviewed on: 2/8/2013For living in a apartment for the first time, I had a good experience living here for 2 years. Very quiet place to live. Never had any major problems. Office staff and maintenance crew are very polite and efficient. Thank you
Reviewed on: 1/31/2013I will miss living here because each and every one of the staff made us feel like part of a family community. From office staff, maintenance staff to landscapers. Everyone is wonderful!
Reviewed on: 1/29/2013Thank you for you quick response to any concerns or issues and the staff is wonderful!
Reviewed on: 12/31/2012excellent service
Reviewed on: 12/11/2012Some of the staff at Ridgewood Village are particularly helpful and customer service oriented (Hetor with maintenance, and Paulo in the office).
Reviewed on: 12/7/2012Great Job to a great team!!!
Reviewed on: 11/14/2012Brandy offered excellent service.
Reviewed on: 11/10/2012I truly am not regretting that we chose Ridgewood Apartment as our home here in San Diego.
Reviewed on: 11/4/2012Very professional office staff, prompt attention to service requests.
Reviewed on: 10/30/2012Hector the maintenance guy is great. He always does a great job.
Reviewed on: 10/19/2012Great place to live.
Reviewed on: 10/8/2012Its quiet... love it!
Reviewed on: 9/29/2012I absolutely love this place. I have lived in several apartments in the San Diego area and by far Ridgewood Village is the best. The management staff is excellent very nice and I truly am happy when I come home. I live in a 2bedroom 2 bath unit. I have never heard my neighbors and the community is quiet. Anytime I have issues with the apartment it is fixed within the day. The maintenance staff is very efficient and friendly. There is not one bad thing I can say about this place. The pool, hot tub, and gym are very nice and parking is not bad. I have two vehicles and never have a issue with finding a place to park. If you want a nice friendly area this is the place. Not very expensive for this area as well. And I know you will enjoy this community as do I ..
Reviewed on: 9/22/2012The maintenence staff are great and the apartment manager is very helpful and friendly.
Reviewed on: 8/23/2012I had a great experience living here and would recommend it highly. If I need to move back to San Diego, I would live here again.
Reviewed on: 8/17/2012Love my new home.
Reviewed on: 7/18/2012My husband and I have been very satisfied with Ridgewood Village. Everyone has been very attentive to our needs. We are very happy with our decision to live here.
Reviewed on: 6/21/2012I believe this is a wonderful place to live, I will continue to live here for many years to come! Thanks for the great service!
Reviewed on: 6/19/2012I moved into my new Equity Residential home about 30 days ago and I really enjoy living there. It is close to my daughter's school, my office and all the other places I shop at. The rent price point and the amenities we have in the apartment is wonderful. I wish there was a business center onsite. That would be my only recommendation for a future addition, but everything else has been great. We enjoy living at Ridgewood Village and the office staff are very helpful.
Reviewed on: 6/16/2012The office staff is always professional, friendly, knowledgeable, and has a sense of urgency with any needs we have. We appreciate that enormously.
Reviewed on: 6/14/2012Thank you for an easy move in move out process
Reviewed on: 6/13/2012Although location of the apt is important as noted above, knowing and socializing with neighbors is certainly a plus here at Ridgewood. I really appreciate that you allow us to use the copier and fax machine too. It has been a comfortable place to live for our family for many years. Thank you Ridgewood.
Reviewed on: 5/31/2012We love the family atmosphere of the neighborhood, and how close it is to both of our work places. We also love that we are not paying for a bunch of amenities that we never use, the rent is great for the space.
Reviewed on: 5/26/2012Brandi was amazingly helpful I will not only recommend Ridgewood I will say 'go see Brandi'
Reviewed on: 5/21/2012I am very satisfied living on ridgewood village apartments, I am really hoping that my family and I could stay here a long time :). Thanks for all.
Reviewed on: 4/23/2012I enjoy living here. I find it safe and very comfortable. Thank you,
Reviewed on: 4/22/2012We are overall very satisfied with our apartment and the surrounding community. It is a very calm and relaxing community to live in.
Reviewed on: 4/16/2012i loved these apartments there a great price with the perfect location i wish i could've stayed longer
Reviewed on: 4/7/2012The leasing people and maintenance are awesome, specially Paulo that definitely needs a raise, he even helped to unload the couch off the truck!
Reviewed on: 4/2/2012Leasing team is amazing. Courteous and responsive. Same with the maintenance team.
Reviewed on: 3/23/2012We adore the office staff and maintenance service team, they have always been nice, professional and prompt.
Reviewed on: 3/20/2012Paulo is awesome, very helpful, makes you feel important, not just another renter in a big complex
Reviewed on: 3/15/2012The Staff at the Rental Office are great. They are always so codial and professional. I am sorry that I had to terminate my lease because of project delays at work because I enjoyed my apartment and proximity to my work location.
Reviewed on: 3/5/2012Maintenance staff has been very responsive and quick to address my requests. So far, everything has been great :)
Reviewed on: 2/27/2012Maintenance staff has been very responsive and quick to address my requests. So far, everything has been great :)
Reviewed on: 2/27/2012I have enjoyed living in this community. It is close to one of the best elementary schools in San Diego, where my children have attended since kindergarten. They have many friends at their fingertips and I enjoy many of my neighbors. The maintenance staff are always quick to respond and very friendly. I am very satisfied living here and believe that this is the best rental option for this area when considering price, space, apartment finishes, and location.
Reviewed on: 2/21/2012I have enjoyed living in this community. It is close to one of the best elementary schools in San Diego, where my children have attended since kindergarten. They have many friends at their fingertips and I enjoy many of my neighbors. The maintenance staff are always quick to respond and very friendly. I am very satisfied living here and believe that this is the best rental option for this area when considering price, space, apartment finishes, and location.
Reviewed on: 2/21/2012Hector and his maintenance staff were excellent! They were always quick and efficient and we appreciated their thoroughness.
Reviewed on: 2/21/2012Hector and his maintenance staff were excellent! They were always quick and efficient and we appreciated their thoroughness.
Reviewed on: 2/21/2012Very happy here
Reviewed on: 2/16/2012It was a very pet-friendly atmosphere and all of the neighbors were very nice. I enjoyed living there and it felt more like living in a condo than an apartment. The office staff was always very nice, very responsive, and friendly! It is actually a GREAT place to live in an apartment, because of the greenery, open spaces, and all of the amenities.
Reviewed on: 2/11/2012It was a very pet-friendly atmosphere and all of the neighbors were very nice. I enjoyed living there and it felt more like living in a condo than an apartment. The office staff was always very nice, very responsive, and friendly! It is actually a GREAT place to live in an apartment, because of the greenery, open spaces, and all of the amenities.
Reviewed on: 2/11/2012Paulo was great! Very helpful to the both of us. We have enjoyed being here the short time we have.
Reviewed on: 2/10/2012Paulo was great! Very helpful to the both of us. We have enjoyed being here the short time we have.
Reviewed on: 2/10/2012Great experience living here. All maintenance and office staff were super friendly!
Reviewed on: 2/8/2012Great experience living here. All maintenance and office staff were super friendly!
Reviewed on: 2/8/2012The property manager Olivia and the maintainence Beto & staff have made it a safe and comfortable environment to live at. I appreciate them all.
Reviewed on: 2/6/2012The property manager Olivia and the maintainence Beto & staff have made it a safe and comfortable environment to live at. I appreciate them all.
Reviewed on: 2/6/2012Office staff was very accomodative (esp Kevin Kacanda)which made the decision to stay (in the same complex) a no brainer. Service of the office staff and maintenance (Luis Betancoust) is excellent at Ridgewood Village. Will most likly remain here while I continue to rent.
Reviewed on: 1/28/2012I almost signed a lease with equity and then chose a different property due to location. At the last minute that apartment fell through. I came back to equity with just 24 hours to find a place. The staff was very helpful in making my stressful situation into an easy one.
Reviewed on: 12/27/2011Would highly recommend apartments to everyone I know in need of an apartment, due mainly to your competent and caring staff. Paulo Corlavan and Cassandra were especially helpful, courteous and knowledgeable. My wife and I moved from New Jersey, had to do most of our transaction by phone and email, and Paulo always went the extra mile to help us. Cassandra too in the office was also very helpful. The entire staff is just wonderful and helped us with a service request, a shower handle was fixed in 2 days. When we needed copies of documents for our home loan, the staff responded almost instantaneously. We love the apartment, the location, the ameniities, but most of all the staff. They should all be commended for the great reputation they provide for your establishment, and they should all be rewarded accordingly, especially, Paulo!!!!!
Reviewed on: 12/10/2011I greatly appreciate how you allow pets of larger sizes!
Reviewed on: 11/30/2011Two huge pluses: 1. The maintenance staff is always prompt 2. Olivia, the manager, is awesome
Reviewed on: 11/15/2011I love it all staff is very friendly and helpful Paulo was a Godsend for sure!!!
Reviewed on: 11/9/2011This was a great experiance living at Ridgewood! If it were not for the job situation I would NOT be moving out. I really enjoyed the location of Ridgewood,it was quiet and very freeway close. The property itself had a lot to offer, from the pool, jacuzzi, awesome fitness center. When ever I needed something the maintenance workers and office staff were amazing. This is one of the best places I have ever lived. thank you
Reviewed on: 11/8/2011I really enjoy living here.
Reviewed on: 11/4/2011Paulo Corlavan was extremely helpful during our whole move-in process. We moved here from NJ, and we were able to complete the applications via phone and online. Paulo's efforts reflect great credit upon your organization, and he shoule be rewarded accordingly.
Reviewed on: 11/3/2011The maintenance staff has ALWAYS been very prompt and helpful.
Reviewed on: 10/28/2011My leasing consultant, Paulo, was very friendly and accommodating. He made the leasing and move-in process a positive experience.
Reviewed on: 10/19/2011My husband and I chose this complex originally because of the location, but the staff is what's really made this complex great. They're friendly and helpful, problems are always solved quickly.
Reviewed on: 10/12/2011The staff at Ridgewood Village are very responsive, deliver great value and always friendly.
Reviewed on: 10/5/2011Overall we were satisfied with our move in. There were a couple maintenance issues but Liza and Olivia provided excellent customer service and helped solve these problems quickly.
Reviewed on: 10/1/2011the leasing staff is extremely helpful and friendly I love this place!
Reviewed on: 9/29/2011Living here is great, so nice environment. quiet and clean sorroundings.
Reviewed on: 9/12/2011Office staff is wonderful!
Reviewed on: 9/11/2011I love that you have a pet policy that allows larger dogs, that's hard to find!
Reviewed on: 8/13/2011Keri and Lisa were professional and helpful with helping make our move-in efficient and transitioned smoothly.
Reviewed on: 8/7/2011Kerri Vandervelt's professional, patient, and caring personality is one of the main reasons I decided to lease here. She went above and beyond to ensure our move-in went smoothly and without any problems. I have leased before but never have I found such wonderful, caring, and such exceptional leasing agents. I am continually impressed with everyone in the leasing office - they always have a smile on their faces and are truly a delight!
Reviewed on: 7/29/2011The community has been a very good one, I am satisfied.
Reviewed on: 7/18/2011Loved living at ridgewood village apts. The reason Why we are moving is because we need a three bedroom for our new baby. Everyone was very nice and helpful. maintainance was great. Work orders were always fixed promptly. Thank you.
Reviewed on: 7/13/2011I have lived here now for 3 years. The staff always say hello. The neighbors are very nice and friendly. The pool and jacuzzu are mostly always clean. I have not had a problem living here. Its a great place to raise my 3 children who are ages 7, 8 and 12 now. Thank you very much.
Reviewed on: 6/8/2011we found our apartment on line and moved in 'blind' We came all the a way from the SF bay area and are very pleased with the outcome of the living environment and property personel as well.
Reviewed on: 4/24/2011I love this place, it was perfect for our needs for the time that we lived here. The staff have always been excelent and very professional and kind. Thank you
Reviewed on: 4/13/2011staff has always been very kind and very helpful.
Reviewed on: 4/11/2011The office was very helpful with all our needs and very professional.
Reviewed on: 3/23/2011I had a wonderful moving experience into my apartment. Your staff is very courteous and professional, they listen to the tenants and act quickly. I love my apartment!
Reviewed on: 3/13/2011The entire staff at Ridgewood is always so pleasant, helpful, and concerned. My kids and I cannot stop sharing with our family and friends how at peace we all are when we come home to our new home. Everyone who comes to visit absolutely LOVES everything about our new home. Since my recent divorce, the kids and I have moved around a couple of times trying to find the right location for all of us. We did better; we found the PERFECT place to call home! Thank you to the staff at Ridgewood for bringing us HOME!!! :)
Reviewed on: 2/18/2011Very content with my leasing associate, Kerri. She has been extremely responsive and helpful.
Reviewed on: 2/18/2011Olivia the manager is very professional, courteous and assertive. All of our service request have been taken care of 'Johnny on the spot.' Thanks for having such a good manager on site.
Reviewed on: 2/15/2011Its an awesome place to live and all the associatesare very friendly and personable
Reviewed on: 2/5/2011Kerry Vanderveldt was the primary property staff member at Ridgewood Village that helped us with our move in. She was incredibly helpful. She made us feel very welcome, and always remembered us when we came back for a second look at the apartments. She accomodated our every need, and stood out as the best property staff member we met with in our search for an apartment...and we searched a lot of places! She made the process smooth and simple, and we really appreciated that. Thanks Kerry! We are pleased to be here!
Reviewed on: 2/5/2011Kari is and was great. From the first time we visited on a rainy day until now she has been over the top kind and helpful
Reviewed on: 2/2/2011Even though several things needed fixed in our apartment, they were fixed promptly, professionally, and efficiently. Thank you for such great service!
Reviewed on: 1/24/2011Great place to live! The apartment community is incredibly friendly and accommodating. The apartment was not fully restored when we moved in however the features make up for the apartment's flaws. We are still overall happy with the experience to this point
Reviewed on: 1/16/2011Olivia and the other associates in the leasing office are outstanding! I was greeted by name and with a smile each time I visited the office! I requested to bring my daughter to view my apartment prior to moving in and the associate was more then happy to allow me to view the apartment again. The leasing office is warm and welcoming candles are lit and coffee is always brewed which was nice during the rainy days when I had to visit. I'm very impressed with Oliva and her staff I feel like they really go the exra mile to make you feel at home! Thank you moving here has been a great experiance :)
Reviewed on: 1/10/2011We enjoy living here at Ridewood Village.
Reviewed on: 1/2/2011Everyone here is very kind and very helpful! !!
Reviewed on: 12/23/2010Olivia and Beto do an amazing job running their respective departments and making this community an amazing place to live! I appreciate that I have a clean and beautiful community to call home and am always happy to see or hear from any member of the Ridgewood Team.
Reviewed on: 12/14/2010I have enjoyed my first 3 weeks at Ridgewood Village. Everything I wanted in an apartment is in my new home at Ridgewood. In addition to the great apartment, Kerri in the office has been awesome and very friendly. Thanks Kerri!
Reviewed on: 12/12/2010We had a very good move in experience. Staff and maintaince have been very friendly.
Reviewed on: 12/9/2010I love living here and love the office staff and the fabulous service I receive. This is a great place to live and I have lived here since 2002.
Reviewed on: 12/7/2010Kerri Vanderveldt was spectacular during the entire process. She went above and beyond our expectations, not only in finding the perfect place for us, but for guiding us through the paperwork and making us feel like we were already home. The team in the office was very knowledgeable and really showed great professionalism. They all seem to be on the same page at all times. From the beginning, everyone has been friendly, courteous, and outgoing. We truly appreciate the excellent service.
Reviewed on: 12/7/2010Very responsive staff and maintenance. A pleasure working with Marc in the office, he is great! Thank you.
Reviewed on: 12/2/2010I love the Property Manager and the office staff always so nice and friendly to me and take care of all my needs with the apt. I really hate to move. I wish the best for all!!
Reviewed on: 11/13/2010This was a great apartment and the staff was fantastic. I have no complaints, but unfortunately we need more room.
Reviewed on: 11/13/2010I have LOVED living at Ridgewood Village!! Everyone and everything there has been great!
Reviewed on: 11/3/2010I think the community is a nice place to live and the staff is very quick to respond and resolve all of my requests.
Reviewed on: 10/22/2010The office and maintenance staff are ALWAYS very helpful and prompt about any request I ever have.
Reviewed on: 10/18/2010Excellent staff! They are all super friendly!
Reviewed on: 10/17/2010Once again, very satisfied with the services provided by Equity Residential. You have top notch people running this facility.
Reviewed on: 10/12/2010I've lived in apartments for over 18 years and this complex by far has the best office staff and maintenance I've experienced.
Reviewed on: 10/12/2010Ridgewood village is a wonderful community to live in, and would recommend to anyone.
Reviewed on: 9/19/2010Ridgewood Village has become home, and my son and I enjoy living there very much. Thanks!
Reviewed on: 8/31/2010It's been a wonderful experience. The staff is friendly and helpful. I'm quite pleased.
Reviewed on: 8/20/2010As our first time for me and my spouse to move to San Diego it was a great choice. And even though we have to move we definitely will reconsider moving back here after the deployment.
Reviewed on: 8/9/2010We had an easy transition into Ridgewood Village. We love the location of our unit as well as the complex. The location is quiet (like country living) yet close to everyday conveniences. We are very comfortable at Ridgewood Village and feel like we're living in luxury without paying the high-end costs. Each staff has been friendly and welcoming. We've given high praise about the complex and have suggested to our friends to move in and be our neighbors.
Reviewed on: 8/8/2010We love living in Ridgewood Village. Our neighbors and staff have been very nice and friendly and helped us with all of our community questions. We will be living here for a few years and couldn't feel more at home. Thank you Ridgewood!
Reviewed on: 7/7/2010I have enjoyed living in this community...two friends have even moved in to the complex. They like it too. I have been here for almost three years, and hope that I can stay another year or two.
Reviewed on: 5/7/2010I am 47 years old and this is my very first time to live in an apartment. So far it has been a very good experience and I hope to stay here for quite awhile. I want to let you know how nice and helpful Katie Lavage in the property management office was to me during this process.
Reviewed on: 4/9/2010Even after moving in, the office staff are always friendly and welcoming with a smile. They always seem genuine and are quick to repsond to my calls and problems. Once I brought my husband to look at these apartments he didn't want to look at the other place I had lined up. It's perfect.
Reviewed on: 4/3/2010I really appreciate the speed at which the issues are resolved. I also really like that washer dryers are in the apartments.
Reviewed on: 3/20/2010I really enjoyed living here. After my military training and I return to San Diego, I will definitely check with Ridgewood Village for apartment availability.
Reviewed on: 3/11/2010We have had a positive experience with this community and with the office and maintenance staff. Since we contacted the staff over the phone and made our arrangements long distance, sight unseen, we have been pleased with our stay.
Reviewed on: 1/28/2010We've been here for almost 2 years and our experience has been good. The office staff has always been very friendly and helpful. All service requests have been tended to quickly.
Reviewed on: 12/16/2009Over all this is the best apartment complex I have lived in. Great location, quiet area, not alot of noise from other tenants. I have noticed management has been keeping up on tenants who leave things hanging over their balconies etc. One thing I would like to see done more of is to remind pet owners to PLEASE clean up after their pets EVERY time and to keep their dogs inside and not out on the balconies/patios.
Reviewed on: 11/9/2009The maintenance and front office staff are great. Their actions appear to have our concerns in the center of everything they do. A fridge broke down at 4:30 PM on a Friday and replaced 30 minutes later. They avoided quite the nightmare.
Reviewed on: 10/5/2009The professionalism of the staff at Ridgewood Village is phenomenal. They are on top of their game and always looking to make life easier for the residents.
Reviewed on: 8/25/2009With a baby on the way I believe this community is perfect. Our surroundings are great we are near day cares, and convenience stores to make those late night cravings for my wife. I recommended this community to several friends and family.
Reviewed on: 8/8/2009I think this is a wonderful apartment community. I would love to see upgraded interiors, specifically the kitchens and bathrooms. But, for the price, it is a wonderful place to live!
Reviewed on: 7/4/2009On our initial move in we were very satisfied with the ability to get a hold of someone in the business office at all times. We were also very satisfied with the promptness in service we were given in choosing an apartment and signing the lease. The business office staff was and is always friendly, open and sensitive to our questions and concerns when problems arise.
Reviewed on: 6/22/2009I have been living in this apartment unit for 2 and a half years and it's been quite good experience and good environment which is quiet and is located close to highway.
Reviewed on: 1/23/2009