Very clean place. Everyone is friendly at the office even maintance people who sometimes are around the apts they wave at you wish you a good day. Love it
Reviewed on: 10/30/2023The team has been helpful doin their best.
Reviewed on: 10/22/2023Very friendly and professional
Reviewed on: 10/12/2023Very nice and right to work. My problems were fixed, nice neighborhood and barely any noise. It's a paradise compared to my last place!
Reviewed on: 10/9/2023Maintenance team is quick to respond and easy to work with.
Reviewed on: 10/3/2023Very great people. The office staff nice and efficient
Reviewed on: 9/10/2023Leasing office staff is great, maintenance is always there for you when you need them. It's a nice place to live.
Reviewed on: 9/9/2023Friendly workers
Reviewed on: 9/7/2023Tyler Hernandez has been fantastic! She is knowledgeable and follows through with us every time.
Reviewed on: 9/4/2023I am so happy to live here because everything that I have expectations for one community I can have in here.
Reviewed on: 8/14/2023This is a beautiful well-run apartment complex. The maintenance crew is amazing. Living here the past 3 years has allowed me to recover from serious health issues and I am healthy now. I am grateful.
Reviewed on: 8/12/2023Daniel has done a great job assisting me in my move in and the maintenance crew are all so very nice.
Reviewed on: 8/4/2023The best investment I’’ve made yet! Love the team, they are the awesome!
Reviewed on: 7/31/2023We love it and would appreciate your help with transfer to a one bedroom apartment with a cheapest price that you can help us PLEASE THANKS SO MUCH BLESSINGS CASTRO FAMILY
Reviewed on: 7/22/2023The team is excellent! My experience was exceptional from start to move in! Very professional and welcoming.
Reviewed on: 7/18/2023They were totally professional. They help me every time I walk in
Reviewed on: 7/10/2023Leasing office is informational, always helpful. The app for the community is very useful and makes paying the rent very easy. community is nice and clean. Maintenance requests are immediately completed. We love our home and the community.
Reviewed on: 7/4/2023The maintenance crew always do an exceptional job. The leasing office always answers my questions. Great team!
Reviewed on: 6/21/2023Staff has been responsive, timely, and friendly!
Reviewed on: 5/22/2023Great experience living here Not one bad thing to say about VDL
Reviewed on: 5/13/2023Staff always helpful polite
Reviewed on: 5/6/2023Never had a problem. Always helpful and friendly staff
Reviewed on: 5/4/2023Excellent ratean work
Reviewed on: 4/23/2023maintenance services are great, office people are helpful
Reviewed on: 4/23/2023I lived in this residential complex for about three years and everything was perfect in every way, the Peace and cleanliness? the green space, the response in case of problems and the friendly attitude of the office staff, but I have to go on a trip abroad right now and unfortunately I have to leave this community. Tnx for everything
Reviewed on: 4/22/2023I have lived herefor about six years andImhave loved every minute ofit. Every time I have a problem here at my apt they take care of it. I really enjoy all of the employess thatwork for Vista Del Largo especially Niall Devoy he is the nicest person and very help full and listens to,your problems , Thank You very much
Reviewed on: 4/17/2023Very helpful.
Reviewed on: 4/17/2023The office and maintenance staff is always extremely friendly and helpful.
Reviewed on: 4/6/2023Good experience
Reviewed on: 4/2/2023They are doing good
Reviewed on: 4/2/2023Exceptional service. Thank you!
Reviewed on: 12/25/2022Both the leasing and maintenance teams have consistently exceeded expectations. Big thanks to Niall for all his attentive care.
Reviewed on: 12/22/2022A great community to live in
Reviewed on: 11/4/2022The staff is super helpful
Reviewed on: 11/3/2022This community has been safe, quiet and a pleasure to live in. Niall has been exceptional with helping us with anything in the 3 years we have lived here. We would recommend this complex to anyone looking for a good home.
Reviewed on: 4/30/2021This community has been safe, quiet and a pleasure to live in. Niall has been exceptional with helping us with anything in the 3 years we have lived here. We would recommend this complex to anyone looking for a good home.
Reviewed on: 4/29/2021Very happy. Ive lived here almost 12 years since I moved here from the East coast. It is a safe, friendly and a very nice place to live. I would highly recommend it to anyone.
Reviewed on: 4/25/2021Very happy. Ive lived here almost 12 years since I moved here from the East coast. It is a safe, friendly and a very nice place to live. I would highly recommend it to anyone.
Reviewed on: 4/24/2021Everyone who weve spoken to in the office Kimberly, Daniel and others have always been friendly, informative and highly professional. Great communication, empathy and efficiency.
Reviewed on: 4/8/2021The team is responsive, the maintenance staff does an excellent job of maintaining the property, and the amenities are very nice.
Reviewed on: 4/8/2021The team is responsive, the maintenance staff does an excellent job of maintaining the property, and the amenities are very nice.
Reviewed on: 4/8/2021Everyone who weve spoken to in the office Kimberly, Daniel and others have always been friendly, informative and highly professional. Great communication, empathy and efficiency.
Reviewed on: 4/8/2021All service orders are handled expedicialcy.
Reviewed on: 3/19/2021The staff has always been friendly and accommodating to our needs, Naill in particular. We appreciate Naill working so hard to get us into this space.. we have truly enjoyed our time here at Vista del Lago.
Reviewed on: 3/18/2021Overall everyone weve met from the leasing to the service team have been so nice and welcoming. Niall was extremely helpful from initial exchange of communication. The virtual leasing process to the move in date went very smooth. So far were loving it.
Reviewed on: 3/17/2021Everyone is very friendly and willing to do what they can to help you!
Reviewed on: 3/14/2021Fast service. Everything good so far
Reviewed on: 3/11/2021Thank you daniel and the team you guys are great ??much appreciated
Reviewed on: 3/2/2021The entire team is very welcoming. They respond to calls for repairs quickly.
Reviewed on: 2/24/2021Every time we have a service request it gets done quickly and efficiently! Everyone in the office is so nice and respectful!
Reviewed on: 2/15/2021We were very happy with the maintenance guys.
Reviewed on: 1/27/2021Everyone that my wife or myself has spoken to in the leasing office is friendly, knowledgable, and always super helpful.
Reviewed on: 1/26/2021Thank you so much Adam, Steve and VDL team for your caring assistance in these challenging COVID times of need.
Reviewed on: 1/20/2021I love living here and Neil is awesome!
Reviewed on: 1/2/2021Your team has been more than helpful and fast to respond to our emails and questions.
Reviewed on: 12/29/2020The Vista Del Lago team has always treated our concerns and inquiries with timeliness and compassion! Especially Niall!
Reviewed on: 12/19/2020I really enjoyed living here. The staff was always helpful. The community was always clean and my apartment was pleasant. If it weren’t for the economic situation I would have stayed. I plan on moving back once things improve.
Reviewed on: 12/13/2020Everyone at the office has been very friendly and helpful. We are new to Mission Viejo and we enjoy living here.
Reviewed on: 11/20/2020Every question we have had has been answered very quickly and kindly! Everyone is very helpful and accommodating
Reviewed on: 11/6/2020Niall is a great guy. He helped me through and through and was there to answer all of my questions.
Reviewed on: 10/27/2020Kim has been keeping in touch with me through my first month staying here and she has been so helpful and accommodating. She made the whole process from the first meeting to signing the papers very easy and enjoyable. Very friendly staff and I can tell they care about their tenants!
Reviewed on: 10/27/2020The Vista Del Lago team has always gotten back to us quickly and taken care of us. When our fridge broke, they got us a new one in less than an hour. We are very happy living here!
Reviewed on: 10/20/2020Great communication with all the staff, always very helpful and my questions and concerns are answered promptly and professionally. Customer service is the best I’ve experienced from all leasing companies I’ve dealt with.
Reviewed on: 10/4/2020The staff at leasing office us courteous and helpful
Reviewed on: 9/22/2020the community and service in this apartment conplex is amazing
Reviewed on: 9/1/2020Kim Powell really helped us choose the right place to call our new home. Kim was very helpful and considerate of everything we were looking for in a home, she was fast and efficient with communication and very honest. We love where we live!
Reviewed on: 8/22/2020We have really enjoyed this past 4 years living in this community. We were always taken great care of.
Reviewed on: 8/21/2020Even though there was a few things to take care of around the apartment upon move in, the team has gone out of their way to make sure everything was taken care of quickly and efficiently. This goes for both the maintenance team and the office staff.
Reviewed on: 8/19/2020Everyone is so nice and attentive. No complaints! Nothing but good things to say!!
Reviewed on: 8/7/2020I appreciate the team we have here onsite. When ever I have an issue they are usually very prompt, but also very polite while working. If I have any questions or follow up issues, I know I can ask anyone riding around on the golf carts during maintenance hours any day of the week.
Reviewed on: 7/28/2020Great leasing team and great maintenance crew. I’ve been here 11 years so that speaks for itself!!
Reviewed on: 7/24/2020Team is always available to answer questions and find solutions
Reviewed on: 7/14/2020I love this community. I would have never left if it wasnt that I purchased a property.
Reviewed on: 7/13/2020Vista Del Lago was a very nice place to live and Im happy to have been there.
Reviewed on: 7/9/2020Very nice staff!
Reviewed on: 7/5/2020I enjoyed living here. Hope to be back soon.
Reviewed on: 6/28/2020The location is great since it is near such a scenic lake. Also, the promptness of the staff to address any questions or concerns is amazing!
Reviewed on: 6/22/2020Everyone has been great so far. Daniel, Kassy, Nail, Charles, Steve, Stacey, Ernesto and his team, and whomever I might have missed.
Reviewed on: 6/14/2020Niall has bent over backwards to make our living transition easy.
Reviewed on: 6/12/2020Great, maintenance is always at a timely response, great attitudes at the office too!
Reviewed on: 6/8/2020I’ve been here since October 2019, haven’t had a problem yet and the customer service is great.
Reviewed on: 6/8/2020The staff throughout the property are kind. I feel like theyve taken the time to know us and they say hello whenever we see each other. I feel very welcome here.
Reviewed on: 5/26/2020Everybody here is nice and I like how this place is clean and well maintained and when you call for maintenance to fix the problem they come quickly and fix the problem the right way.
Reviewed on: 5/19/2020The front office is very responsive with any issuesthings I have brought to their attention, big small or insignificant, they always make me feel like a priority and that I’m being taken care of. The grounds are kept nice, I feel safe here and it’s a wonderful place to raise my daughter!
Reviewed on: 4/28/2020Neil has always been so caring and conscientious. He’s always made me feel like this is my home. I so appreciate the attention he gives his clients. :
Reviewed on: 4/27/2020This was a fantastic experience. Niall and the rest of the office staff are always quick to respond and very helpful. The community is kept very nice and I would stay if I could! We are only moving due to work otherwise Id happily stay here for years.
Reviewed on: 4/27/2020Everyone I have interacted with has been extremely professional and very helpful with any questions and concerns I have had. This is my first apartment ever and am very impressed with the staff.
Reviewed on: 4/18/2020The apartment community in itself is not the most glamorous looking but the staff there make you feel very welcome and at home no matter what is going on with your situation. They were the reason why i chose to look nowhere else. In my opinion, the people make everything what it is. And they make it great.
Reviewed on: 3/19/2020Gone very well and the staff has answered all questions and concerns.
Reviewed on: 3/13/2020From the first visit to the community, and every interaction since move-in, there’s been no lack of care or urgency to my requests. Niall is the best I’ve ever experienced in this profession. The rest of the office staff and maintenance staff are exceptional as well.
Reviewed on: 2/7/2020When first touring I was greeted immediately by Kassy who answered ALL my questions, provided an informative bookletpapers and her card, and took me on a great tour. When there was a bump in the info for the credit check Kassy walked me through it over the phone. All fees were transparent. Move in was simple and straightforward.
Reviewed on: 11/27/2019Great maintenance team. Family oriented people working at Del Lago and always make you feel at home and welcome. Both my kids were conceived and born here and my older who almost 7 still cannot believe when we say we are moving. Going to miss this place like a lot. Good news is we are just moving like 2 blocks down from here.
Reviewed on: 11/25/2019No issues since moving in. Its been very smooth.
Reviewed on: 11/13/2019Quick responses to service requests and questions, friendly and helpful.
Reviewed on: 11/9/2019I am very satisfied living at Vista del Lago and having their wonderful team take care of us. It is such a beautiful and clean area to live. I see the team hard at work throughout the week caring for all aspects of the property. The office team is spectacular- kind and helpful always.
Reviewed on: 11/1/2019Very nice community. Friendly staff that always respond in a timely manner. I would recommend to family and friends.
Reviewed on: 10/31/2019Amazing complex very beautiful and there is an amazing staff here, the best apartment experience we have ever had. Only reason we are moving is due to us relocating to Denver, CO. We loved our experience here so much that we choice to stay with your company at choice to live at your sister site, Eviva on Cherokee.
Reviewed on: 10/22/2019Exceptional and caring Associates. Always available to help and answer questions or assist in almost any need.
Reviewed on: 10/17/2019With all routine maintenance as well as repairs, the team is very quick to respond! I appreciate the property being cared for so well and the friendly smiles as I run into anyone on staff. We hope to be here at Vista Del Lago for a long time.
Reviewed on: 10/14/2019The staff is incredibly friendly and helpful. The maintenance team is timely and does a great job. Also appreciate all the extra little events held throughout the year.
Reviewed on: 10/11/2019The team has been extremely responsive and helpful through the entire process.
Reviewed on: 9/23/2019I love our new place ! Its spacious and very quiet! The neighbors are really nice! I really enjoy the gym ?? It has everything I need to exercise. I would definitely recommend friends and family to live here. Thank you!! ????
Reviewed on: 9/23/2019Niall has been wonderful in helping us both before and after the move. The other staff we’ve worked with have also been great!
Reviewed on: 9/15/2019Theyve been very responsive. Anytime I step into the office someone is there to assist me.
Reviewed on: 9/11/2019Kassy is awesome! She is friendly, professional, and helpful. The entire process was seamless with her help.
Reviewed on: 9/4/2019Niall is a gem, He has always been extremely attentive and very kind.
Reviewed on: 9/3/2019customer service here is the best ive experience so far..
Reviewed on: 9/2/2019Yes.I am pleasantly pleased with the team!Professional and accommodating.Office great customer service!
Reviewed on: 8/29/2019The front office staff went above and beyond to help me and my son find our home.
Reviewed on: 8/28/2019I loved living at Vista Del Lago. It’s safe, clean, quiet and a beautiful property.
Reviewed on: 8/27/2019My wife and I are very happy to be a part of this community. Neil and the maintenance crew have done an incredible job of solving any issue that we’ve had in the 3 years living here. The spacious parking is a huge plus, along with the beautiful view of the mountains. Keep up the good work!
Reviewed on: 8/23/2019Good very satisfied on everything especially kassies service and everybody at the office .. Thank you so much
Reviewed on: 8/17/2019Everyone that I’ve interacted with has been extremely professional, helpful and very patient as well as knowledgeable.
Reviewed on: 8/13/2019Its a very nice place the ppl are quite nice as well very pet friendly I see ppl all the time with there dogs and kids everywhere its so nice.
Reviewed on: 8/2/2019Steve and VDL have excellent service. Every time I need something they are prompt in coming up with a solution. I am a happy resident for the past 24 years.
Reviewed on: 7/28/2019Very good well educated and friendly
Reviewed on: 7/16/2019Niall is the very definition of warmth, professionalism, knowledge, and care. I never felt rushed, pressured, ignored, and every question or concern was met with understanding and urgency. I have already recommended both Naill and VDL to other friends of mine.
Reviewed on: 7/13/2019Everyone here is super kind and really wants to make sure that you are taken care of and that our needs are met.
Reviewed on: 7/9/2019When service was required or I had any questions not one person was rude or disrespectful! Service was complete within a day or two! It has been a very pleasant ride so far!!
Reviewed on: 6/28/2019The apartments are nice, quiet and very comfortable.
Reviewed on: 6/25/2019Kassey is amazing! Her communication was top notch! She pick the perfect unit for our family.
Reviewed on: 6/18/2019Great location,wonderfull people
Reviewed on: 6/16/2019Anytime I need service someone from the service team comes within 2 days, usually sooner. When I call everyone is always very helpful. The complex is clean and safe and a great place to live.
Reviewed on: 6/14/2019Any troubles we have had have been met with speedy responses
Reviewed on: 6/11/2019Very caring and professional people.
Reviewed on: 5/30/2019I really like it here. I have lived here for over a year and I like it because it is clean and pretty and I feel like they really care about the property and the residents. They are constantly upkeeping the property and keeping it clean and modern. I also love that the gym is open 247.
Reviewed on: 5/28/2019Maintenance crew has always satisfied any requests quickly. No problems with anyone.
Reviewed on: 5/24/2019Great community and staff. I enjoyed my time with Equity.
Reviewed on: 5/13/2019Quick responses and easy to reach.
Reviewed on: 5/10/2019All the staff are extremely attentive and very eager to address residents’ concerns.
Reviewed on: 5/2/2019Leasing agents have been very friendly and helpful. Maintenance staff very helpful.
Reviewed on: 4/27/2019kassy is beyond amazing and helped our move from new jersey to california tremendously!
Reviewed on: 4/20/2019Kassy V. has been our lease consultant since the very beginning. My fiancé and I started to look for apartments in the area back in Nov 2018 we were moving from NJ to CA and Kassy was the leasing agent that took us to a tour of the development. She has since then worked with us in finding us the right home and now we are happily moved in
Reviewed on: 4/19/2019I really enjoyed my time living at Vista Del Lago. The only reason I’m leaving is due to the military stationing me elsewhere.
Reviewed on: 4/15/2019Very loyal team
Reviewed on: 4/8/2019All issues are addressed in a timely manner in a professional way
Reviewed on: 4/8/2019Well it’s only been 3 weeks but so far so good. I love the location I’m in and my son loves to walk to school
Reviewed on: 3/29/2019Wonderful. Gave a tour, provided us with helpful information, and the team is very patient and understanding.
Reviewed on: 3/28/2019The management staff are all very friendly and accommodating. Maintenance crew are prompt to address issues at the unit. They fix it the soonest possible. Overall, My family and I are really happy with our stay.
Reviewed on: 3/28/2019We loved Kassy! She made the experience so much more smooth!
Reviewed on: 3/19/2019Very helpful with all my questions. Available to speak with me when I call. I would recommend this complex to friends. Special thank you to Kassey who helped make this move as easy as possible!
Reviewed on: 3/17/2019It’s been great living at Vista del Lago! All of our expectations have been met as well as our service requests.
Reviewed on: 3/11/2019Everyone from the office to maintenance staff are very responsive.
Reviewed on: 3/10/2019What makes this place a great place is the Talented Team thats Tuning day to day business
Reviewed on: 3/7/2019The team is quick to reply when there issues that need to be taken care of. They make one feel welcomed and ease the process. My wife and I have commented to each other that this is the best staff we had in comparison to other apartments staff. They provide unparallel customer service.
Reviewed on: 3/4/2019Weve made Vista Del Lago our home since 2006. My daughter and I feel very safe living in this community, The office and maintenance staff are very friendly and welcoming. If there is ever a need for a work order, things are repaired within a day or two. I would highly recommend living at Vista Del Lago.
Reviewed on: 2/16/2019Everyone is kind, efficient and good at problem-solving
Reviewed on: 2/15/2019We really enjoyed living here. The team at Vista is always helpful and willing. Thank you for making our experience wonderful.
Reviewed on: 2/13/2019Niall Devoy has been such a pleasure throughout this whole process. We’re excited to see all of what Vista Del Lago has to offer!
Reviewed on: 2/12/2019Very friendly, making us aware of any information we need to know.
Reviewed on: 2/10/2019Niall is the absolute best. Real Deal Niall is just out here living his best life and killing every minute of it. 10 out of 10.
Reviewed on: 1/29/2019everyone at the office is helpful
Reviewed on: 1/20/2019No issues whatsoever moving here cross country.
Reviewed on: 1/19/2019Very professional Helped is with anything we needed and service team is excellent Can not complain quiet And friendly Neighbors
Reviewed on: 1/16/2019Niall and the team have always answered questions and fulfilled my requests promptly and professionally.
Reviewed on: 1/15/2019Niall has made the transition to Vista Del Lago very easy and enjoyable. Whenever I needed a question answered Niall would get back to me right away and point me in the right direction. His follow up what great and I appreciate the great service.
Reviewed on: 1/13/2019Office and Maintenance are cordial and helpful and always willing to discuss any concerns.
Reviewed on: 1/9/2019You have a wonderful team they always do a great job .
Reviewed on: 1/8/2019I appreciate how quickly and thoughtfully the team office staff, maintenance has responded to any of our requests. They have all been very kind and understanding.
Reviewed on: 12/28/2018Every time I go to the office, I am met with smiling faces and a professional demeanor. The staff is always able to address my concerns, and they are very knowledgeable and confident in their answers.
Reviewed on: 12/26/2018They are very courteous and professional.
Reviewed on: 12/25/2018Well neil is the best person I have ever met. he cares about the residents and makes sure they are happy living here
Reviewed on: 12/22/2018Awesome staff, especially Niall.
Reviewed on: 12/19/2018Very responsive and kind
Reviewed on: 12/18/2018Very responsive for maintenance.
Reviewed on: 12/17/2018I think Kassy is a great asset to the team. She has always been able to attend to us with any of our needs related to management. Thank you!
Reviewed on: 11/22/2018Everyone is very friendly and helpful
Reviewed on: 11/19/2018My wife and I came to California from Hawaii last second due to work and had very little time to find a place to live. We had spent days searching for a good place to call home and went through a number of other complexes, but right away when we pulled in to look at the apartments at Vista Del Lago we had made our decision.
Reviewed on: 11/16/2018While living at vista del largo I have nothing but good experiences. The complex is clean and friendly as with the maintence staff. 55 would recommend
Reviewed on: 11/13/2018They have been very Nice and helpful, employees include Steve, Chris, Ernesto, José, Francisco, and Rane. Theyve been the kindest and most helpful workers.
Reviewed on: 11/5/2018Service has been great, no problems.
Reviewed on: 10/27/2018Quick response to questions and problems
Reviewed on: 10/19/2018Every time we call and need something taken care of, the staff is friendly, helpful and address it right away.
Reviewed on: 10/11/2018Office staff is very personable and maintenance team responds timely. The property is also well maintained.
Reviewed on: 10/11/2018All of the Team Members are courteous and helpful.
Reviewed on: 10/4/2018They are all so wonderful and caring! Exceptional service!
Reviewed on: 10/3/2018The team at Vista Del Lago has exceeded expectation. My Fiance and I are so happy we moved in. Kassy and the team made just made us feel at home instantly. There was no pressure at all. She took her time, answered EVERY question we had and made us feel comfortable enough to apply that same day. We’re very happy!
Reviewed on: 10/1/2018Everyone on the team has been incredible and accommodating. Not one complaint
Reviewed on: 9/29/2018Vista del Lago is a beautiful property with a lot of kind thoughtful staff to address all my needs very promptly an with an amazing warm friendly attitude. After looking at so many other properties, Im so happy I made the choice to move here and make Vista del Lago my home. Great job everyone!!!!! Thanks for everything. :-
Reviewed on: 9/14/2018We just moved in recently, and everything we asked to get fixed was fixed and in a timely manner
Reviewed on: 9/4/2018I have loved living here this last year. It is quit, clean and safe. Staff is responsive to maintenance calls. I would definitely recommend VDL to anyone Thank you for making this transitional year wonderful for me and my family
Reviewed on: 8/30/2018Everyone is friendly and promptly responds to requests and questions!
Reviewed on: 8/28/2018Great staff, incredibly friendly and helpful.
Reviewed on: 8/21/2018Kassy was and is very professional, she made my move in very comfortable and she was very pleasant doing my process...Kassy made sure if she wasn’t available her teammates was also helpful as well...So over all I love Equity Properties I have been renting for over10 years so I am loyal resident.??????????
Reviewed on: 8/19/2018Love the people at the leasing office.
Reviewed on: 8/15/2018I am supper satisfied with the apartment ! As being my first apartment rental I feel extremely happy of choosing the correct one! Supper clean and friendly! Never made a complaint because I love living here!
Reviewed on: 8/10/2018We are very happy with our new living arrangements. The apartment is fantastic and the complex is beautiful.
Reviewed on: 8/7/2018I have loved living here.
Reviewed on: 8/6/2018Kassy has been very helpful and attentive. She replies quick and when my fridge was leaking the team assisted and fixed the issue ASAP.
Reviewed on: 8/2/2018Excellent community
Reviewed on: 7/30/2018No problems ever and always helpful
Reviewed on: 7/26/2018Niall and Chris are amazing! They always are super friendly and are always on top on their game!!
Reviewed on: 7/25/2018The VDL Team is awesome! I’ve always been satisfied with every service request and the leasing office has been very helpful with all requests, questions, and concerns.
Reviewed on: 7/25/2018I enjoyed living at this community a lot. The grounds staff is always keeping the property clean and beautiful. The office staff also took prompt care of any repair issues that came up with the apartment. They were always very professional, helpful and friendly.
Reviewed on: 7/22/2018I love the staff, I love the location, and I love how well kept everything is. Thank you for all you do. Im going to miss Vista Del Lago.
Reviewed on: 7/21/2018Very prompt on fixing problems in the apt ! The parking is fixed ! Food trucks on Thursday’s!
Reviewed on: 7/21/2018I called up Vista Del Lago when I was unable to book my apartment online. Jillian helped me block the apartment and made things smooth for me. The day when I came in, Nial followed up with me and made sure things are in place and smooth for me.
Reviewed on: 7/17/2018Always accommodating whenever we are in need
Reviewed on: 7/17/2018Niall is absolutely amazing. One of the most friendly personable people we have ever met while apartment hunting. He honestly played a factor in why we decided on Vista Del Lago. He still calls to check in on us every once in a while and when we see him on tours with other people he still says hello to us by name. He is an amazing asset.
Reviewed on: 7/15/2018We have enjoyed our experience at Vista Del Lago. We wish we could have stayed longer but a job opportunity came up and changed our lives for better :-. We love all of the staff here and appreciate everything. Thank you!
Reviewed on: 7/11/2018Kassy is an absolute pleasure to deal with. Always gets back to you quickly and is always pleasant.
Reviewed on: 7/9/2018Apartments are very nice, neighbors are friendly, and the location is perfect.
Reviewed on: 7/7/2018The maintenance staff is utterly amazing in every way possible. Neal has been a tremendous help too!
Reviewed on: 7/3/2018Overall great experience living here. We truly loved the apartment itself and the amenities. We Work in Long Beach and are tired of commuting so we are looking for something closer : Thank you all for everything.
Reviewed on: 7/3/2018Chris and leasing office team has been amazing with making us feel comfortable and inviting with our relocation. They make you feel right at home and available to help!
Reviewed on: 7/1/2018The office staff I have worked with have been very polite, friendly, and helpful.
Reviewed on: 6/29/2018Nice area nice staff clean place to live any problems staff is there for you thanks guys
Reviewed on: 6/28/2018Very responsive.
Reviewed on: 6/17/2018Very quick and easy to get in contact
Reviewed on: 6/13/2018I absolutely love living here and the staff here is exceptionally professional and friendly. I’m always happy to come home and enjoy the peacefulness. Thank you for the great service.
Reviewed on: 6/3/2018I feel at home. All the great things you guys have going on though the week makes this community even more enjoyable.
Reviewed on: 5/19/2018Your staff is courteous, pleasant and always respond quickly to any question or concern.
Reviewed on: 5/13/2018Everything has been amazing!
Reviewed on: 5/11/2018Niall and the team have been great, very friendly! And the apartments are very nice!
Reviewed on: 5/8/2018The staff has been great. Very courteous and helpful.
Reviewed on: 5/2/2018Very peaceful and office staff are accommodating especially to me who is a handicap.
Reviewed on: 4/29/2018Everyone is always willing to help and meet the residents expectations
Reviewed on: 4/20/2018Excellent time here. Niall was a huge help to us while living here. Great place to live.
Reviewed on: 4/6/2018Very helpful, knowledgeable and always willing to help and very friendly.
Reviewed on: 3/28/2018The team has been very responsive, friendly, and helpful.
Reviewed on: 3/27/2018Our apartment layout is great! The staff are super friendly with great customer service and the grounds are well kept.
Reviewed on: 3/26/2018We have been very happy living in this community. Our decision to leave is solely based on the fact that my husband received a job offer from out of state.
Reviewed on: 3/23/2018Kassy was very helpful and accommodating when we were moving into our apartment.
Reviewed on: 3/22/2018Leasing office staff and maintenance staff are always there with a smile. They make a point to try and connect with their residents on a personal level to really make you feel like you are living in a great community! They are always helpful and always professional.
Reviewed on: 3/20/2018The team - every person I’ve interacted with - has been responsive in a timely manner, and very kind and helpful.
Reviewed on: 3/17/2018We’ve enjoyed calling this place our home over the past 5 Years and are leaving with many fond memories. The view from our apartment is beautiful and we’ve always been very impressed by promptness of the maintenance team.
Reviewed on: 3/3/2018Quick response to service requests. Love the mainenence crew!
Reviewed on: 2/26/2018Beyond excellent the best place to live in and an amazing team.
Reviewed on: 2/23/2018The leasing team and service teams are very swift to address an issues that arise around the complex.
Reviewed on: 2/20/2018Niall has been amazing. He is always there to help you he will always check in and see if everything‘’s been done and if not he does his best to ensure that it gets done. His customer service skills are amazing . I would like to give Chris a shout out for his smile and Kindness whenever you see him.
Reviewed on: 2/20/2018They’re always welcome to helped us, we appreciate for all the team did good for us.
Reviewed on: 2/18/2018Every time I have a question or need anything my question has been answered and my needs have been met.
Reviewed on: 2/14/2018Whenever I need to go to the office for a parking pass, or anything else, the staff is friendly and helpful. When I see employees around the complex on the golf carts they are always friendly and professional.
Reviewed on: 2/9/2018The team has contacted me more than once to see how satisfied I am. On one of these occasions I indicated that I was having a couple issues inside my apartment. Within two days somebody was in my apartment to fix them. I was very happy .
Reviewed on: 2/7/2018Im always greeted by name and with a smile. I love feeling like I am a person and not just a number.
Reviewed on: 2/3/2018Kassy, and anyone else we’ve worked with have been great.
Reviewed on: 1/30/2018It was nice experience staying here at vista del lago. I am moving other state so need to vacate.
Reviewed on: 1/28/2018The leasing and maintenance staff have all been very quick to answer my questions.
Reviewed on: 1/25/2018We have lived in this complex for nine years and loved every moment. We are relocating to be closer to family and to a house. If we are not happy with this decision in a year, we will surely consider returning to Vista Del Lago. The office and maintenance guys are nothing but accommodating and helpful. Top notch! We will miss you.
Reviewed on: 1/25/2018The staff always responds quickly.
Reviewed on: 1/20/2018Vista Del Lago has been my home for the past 5 years.and I have nothing but the best to say about ""MOST"" of the individuals from the maintenance crew, as well as the Office ones where I usually talk to Jillian Ward, who has been my angel in times of need a Jewell of person, Intelligent, kind, very polite and professional. More ..
Reviewed on: 1/19/2018My interactions with Chris are always pleasant, productive and end result is Im well pleased with the service he provides. It doesnt matter what it is. He is always accommodating.
Reviewed on: 1/18/2018Niall has been an awesome help. He is always attentive to our needs! He is awesome. When Jessica was away for maternity leave Niall found us our apartment.
Reviewed on: 1/14/2018We loved living at Vista Del Lago!!!We’re very sad to leave!
Reviewed on: 1/13/2018Chris is very personable and friendly. we really enjoy chatting and he always resolved any issues we may have. Great rep for the office.
Reviewed on: 1/13/2018Safe place to live, friendly people, good environment, and fantStic customer service.
Reviewed on: 1/7/2018Promptly get back to me when I have any concerns. Maintenance fixed any issues we had going on right away and with a smile.
Reviewed on: 1/5/2018Your team at Vista del Lago Apartments have been great! Thanks for your readiness and great attitude to help me through the years! You have served me well!
Reviewed on: 1/4/2018Vary nice management an team nice view from place. An I definitely recommend this place to people
Reviewed on: 1/4/2018Chris and the staff have been a tremendous help in settling into our apartment. It is always a joy interacting with them top-notch sincerity.
Reviewed on: 12/17/2017Kassy is wonderful. Leasing agent had my apartment request sent to maintenance and fixed the same day.
Reviewed on: 12/13/2017They are very cordial, professional, and prompt in responding to any of our requests.
Reviewed on: 12/11/2017I’ve only been here a short time but the couple of times I’ve needed anything everyone was quick to respond
Reviewed on: 11/27/2017My husband and I have truly enjoyed living here at Vista del Lago. All the years we have lived here, we have never had any problems with our neighbors or the wonderful leasing staff. The maintenance crew have done an excellent job, and have been polite and hard workers. We will have fond memories of Vista del Lago Mission Viejo.
Reviewed on: 11/21/2017Every time I go in Im always greated by someone and helped out. The staff is pleasant and Niall was the one who originally helped us with the lease and he was amazing.
Reviewed on: 11/21/2017Every staff member we have interacted with has been great. Any issue that we have reported in our apartment was taken care of by the maintenance crew quickly.
Reviewed on: 11/19/2017Everyone has been extremely helpful and welcoming.
Reviewed on: 11/17/2017I love the office staff! I want to be best friends with every one of them. Theyre so nice and helpful and funny and awesome.
Reviewed on: 11/14/2017The first time I called the Vista Del Lago office in search for an apartment I had the pleasure of speaking with David. He was extremely helpful, and professional, all the way! Each time we spoke my confidence in the decision to move to the complex grew stronger. Thank you David for all your help! So glad I moved here:-
Reviewed on: 11/9/2017Everyone in the office and even the Maintenance guys are great.
Reviewed on: 10/15/2017Great place to live we live for 5 years I recommend this place to live
Reviewed on: 10/14/2017Just a great place to live, great office staff as well as maintenance staff. I really enjoyed living here
Reviewed on: 10/10/2017I have lived in Vista Del Lago for over 5 years. I truly enjoy living here. My neighbors are nice and respectful. The leasing office staff alway greet me right away with a warm smile and are eager to resolve any issue that I have. The maintenance staff are skilled, professional, timely, and nice. Plus, our location is ideal.
Reviewed on: 9/27/2017KASSY was wonderful !!! She was very knowledgeable, friendly and informative!!! Very professional and answered all of my questions!!! She made my decision very easy!!! She worked very hard to accommodate my move-in needs!!! It has been a wonderful experience working with KASSY!!! She is an asset to your organization!!! Thank you so much!
Reviewed on: 9/26/2017Neil is excellent in his follow-up and really makes me feel like he cares that I am taken care of. I appreciate that.
Reviewed on: 9/22/2017They have gone above and beyond expectations to assist us however we need.
Reviewed on: 9/22/2017The apartment is very nice, nothing has given us trouble. The area of the apartments are usually quiet and I feel very safe living here. Its nice that we have some amenities here to utilize. It is only a few minutes away from shops and within a good area if you want to do a day trip. The staff has been great and listen to us.
Reviewed on: 8/24/2017Beautiful community. Nice Neighborhood. Friendly staff.
Reviewed on: 8/22/2017My maintenance requests are always performed quickly. The property is well-maintained. Its easy to get a hold of someone in the leasing office
Reviewed on: 8/11/2017the Vista del logo team has always exceeded my expectations. Quick response to maintance requests. Kind professional staff.
Reviewed on: 8/4/2017Jillian Ward is very nice and helpful.
Reviewed on: 7/30/2017The team has answered all our questions, and have been very courteous to us
Reviewed on: 7/28/2017I was very pleased with the apartment, the community and the staff. The only reason we are leaving is because we are re-locating out of the area because of work, other wise we would stay. Niall has been great! He always follows up and checks in which my wife and I appreciate.
Reviewed on: 7/20/2017We needed a place pretty quickly, and the staff at Vista Del Lago worked with us to get an apartment available in the time frame we needed. Weve had two maintenance requests, both of which were handled before the 48 hour window!
Reviewed on: 7/20/2017We had submitted a maint request it was taken care of very quickly. Also the complex is very quiet.
Reviewed on: 7/17/2017The best apartment complex good customer service
Reviewed on: 7/2/2017My fiance and I loved the place we lived in minus the two dogs that would always bark and raise hell when anyone walked passed. Everything was super clean and organized. We just needed more room.
Reviewed on: 6/28/2017Chris has been in top of it! And amazing throughout this process with us.
Reviewed on: 6/15/2017Service is unquestionably excellent as always. We love the fact that when we need assistance they always come thru. For that reason we are truly thankful with the service.
Reviewed on: 6/7/2017You have a great team! I have been very pleased with all my interactions with the office staff. The grounds are well kept and the flowers are lovely! Service calls are responded to quickly- the repairmen are very courteous. All together a great place to live! Thank you to all! Jane
Reviewed on: 5/27/2017Keep the good work up such an enjoyable office you have
Reviewed on: 5/22/2017When asked a question, etc. the leasing team has been very helpful and generous throughout the entire time Ive been here. They occasionally call to make sure everything is going well and if any maintenance needs to be done. Their customer service is excellent!
Reviewed on: 5/13/2017Great ,very happy with the stuff.
Reviewed on: 5/12/2017The neighborhood is so nice and peaceful and the staff has been so kind and helpful
Reviewed on: 5/11/2017When we need something done its done quickly and efficiently
Reviewed on: 4/27/2017Chris was very helpful and found us the perfect place next to our friends.
Reviewed on: 4/27/2017The team has done a great job of addressing any issues we have had with our neighbors. Very professional and are always to willing to help.
Reviewed on: 4/19/2017Jessica and Neil are absolutely amazing and very professional! Always a pleasure talking to them!
Reviewed on: 4/6/2017Everyone was great to work with. Made everything go smoothly
Reviewed on: 3/31/2017The team has done a good job
Reviewed on: 3/16/2017Im so happy to be back at VDL! The leasing team went far and above to help make our move easy and enjoyable! We love it here!
Reviewed on: 3/4/2017Jillian is great and she has made every effort to make our moving transition very convenient.
Reviewed on: 2/23/2017We have really enjoyed being part of this community for the past two years, we have decided to move a little closer to the beach area that is the only reason why were leaving. We have been extremely happy to call Vista Del Lago her home for the past two years.
Reviewed on: 1/26/2017The office staff and maintenance crew are great. I am a landlord myself and I think your community is well run.
Reviewed on: 12/29/2016Everyone has been very helpful and responsive.
Reviewed on: 12/26/2016Jessica was very helpful and professional. When I informed her that the sink in our bathroom was leaking on our move-in day she responded to my concern promptly.
Reviewed on: 11/17/2016The overall experience for move-in was great! We expected to be in this nice small space but we actually ended up with a huge space that we didn‘’t even have enough things to fill with yet! (My girlfriend loves that idea by the way) Thanks again!
Reviewed on: 10/15/2016Terrific lease and office staff! Jessica was informative and helped me find the perfect apartment. Chris and David provided great service and information for a smooth move-in day. All the staff were professional, helpful and genuinely nice!
Reviewed on: 10/15/2016This is a happy place to live and the staff is always welcoming and eager to help when they can. They know me by name and are always friendly, kind and courteous whenever I come into the office. In addition when riding around in their carts, the maintenance pleople always nod their head or way in recognition when I pass by.
Reviewed on: 10/4/2016We are extremely happy here! Mike, our leasing agent, is so nice and helpful, as well as the rest of the staff. The community is beautiful, it feels like we are living at a resort.
Reviewed on: 10/1/2016Vista Del Lago is a fine place to live with both a wonderful staff. First class in every way this is a place for you to raise your children or take advantage of the many recreational facilities all located within a short walk or drive. The efforts by staff to get to know the residents makes one feel so comfortable that it is easy to truly feel at home. A big Thank you to the entire Equity Residential Team!!!
Reviewed on: 9/15/2016The staff was very thorough, friendly and professional. They made my move-in as stress free as possible.
Reviewed on: 8/23/2016Over all it has been a really pleasent experience to move in and my first weeks living in Vista del Lago. Thank you!
Reviewed on: 8/15/2016My husband and I love living at Vista Del Lago! Not only our apartment beautiful and well maintained, but staff does an amazing job keeping the grounds looking fabulous too. In addition, the office staff rocks and have been nothing but helpful and kind. We are so happy to have found a gem of a place to stay for many years. Thank you!
Reviewed on: 7/31/2016I have been very happy with Vista deal Lago since I walked into the leasing office and Nial showed my mom and I potential apartments. The complex is safe, quiet and well maintained. I know all my neighbors and the maintenance staff is very kind, especially when they see me walking my very old dog. I also appreciate the coordination of food trucks each week. That's been a fun way to get out into the complex. Thank you!
Reviewed on: 6/14/2016Overall it was a great move-in. Michael was really helpful throughout the whole process. I look forward to staying here for quite some time.
Reviewed on: 5/4/2016Your service people, Ernesto and staff, are fantastic! Super fast, caring and go out of their way to help with anything extra.
Reviewed on: 3/23/2016From initial contact to the present, staff has been courteous and professional. For the price, apartment is comfortable. Community is friendly and quiet. I am very satisfied. Maintenance requests are handled quickly
Reviewed on: 3/22/2016We are so happy that we finally found a place we can call our home. The apartment has wood floors that we have been looking for and the main reason why we decided to rent it. The community is clean and well managed. Maintenance requests are acted upon immediately and the staff are very polite, friendly and know what they are doing. The leasing office staff are very professional, approachable and helpful. We are also happy with the tennis courts. It is open at night and very well lighted. Lastly, parking is not a problem. There are a lot of open parking spaces available. The leasing office posts after six, available carports to park. The management of this community deserve a five start rating for thinking of residents' need and making this place the best place to live.
Reviewed on: 2/23/2016Vista Del Lago has been the best apartment I have ever lived in. I have been here over 10 years and have enjoyed the community, it is a safe and beautiful area. I will miss Vista Del Lago.
Reviewed on: 1/21/2016We were so pleased that the apartment is so quiet, and rarely heard the tenants above or next door to us. Everyone on the staff were so curteous and helpful. It was a pleasure to live here.
Reviewed on: 11/23/2015My Husband and I transferred from another Equity community in the Inland Empire. We were unhappy with the complex and the location... We are LOVING it here at Vista Del Lago and hope to live here for quite some time. The staff here at VDL, helped make our transition easy. Thank You!!!!
Reviewed on: 11/10/2015I have been living here for approximately 6 yrs. I have always liked the complex and have moved to other buildings within the complex and everyone has always been accommodating.
Reviewed on: 10/21/2015We have lived here since April and are recently married. We love it! My favorite apartment I have lived in.
Reviewed on: 10/14/2015Everything has been wonderful thus far! Vista Del Lago is probably my favorite community I have lived in so far.
Reviewed on: 10/14/2015We love our new home, the location of our unit and are very satisfied with services, etc. The location of the community is prime to our work locations and places near by. We definitely will continue to refer friends and family to Vista Del Lago
Reviewed on: 9/25/2015I worked with Michael on moving in to my new apartment, and he was fantastic. Very friendly and responsive. He made the entire process easy and enjoyable for me and my wife. The apartment and our neighbors are great we could not be any happier with the decision we made in making Vista delago our new home
Reviewed on: 9/3/2015My leasing agent Katie has been fantastic from Day 1 as well as our maintenance guy! The community is a beautiful place to live; I love the amenities (pools and additional spas, gym, dog walk stations) and the landscaping is well kept up.
Reviewed on: 8/21/2015Everything is really great- except parking. We will be staying here for a long while.
Reviewed on: 8/2/2015I love this apartment, and what I like more is that the playground is just a few steps from our door! My 2 year old loves playing there:)
Reviewed on: 7/25/2015The location of the apartments is very ideal for our family needs.
Reviewed on: 7/2/2015Overall, I don't think I could have asked for anything more. My original POC in the leasing office was Katie. I wanted to call her out specifically because she went over and above to make sure that my needs were addressed right up front.
Reviewed on: 6/12/2015The front office staff and maintenance team are wonderful.
Reviewed on: 6/3/2015It's been a pleasant experience. The noise level stayed down, the residents were all respectable people who kept up the maintenance of their places and didn't cause disruption. Office staff always very helpful. No issues. Moving out because I'm getting married.
Reviewed on: 5/11/2015Excelent customer service
Reviewed on: 5/7/2015Katie Heather and Mike they are great
Reviewed on: 5/5/2015Over all a nice place to live!
Reviewed on: 4/22/2015Vista del Lago is a beautiful, open and spacious property that is professionally managed by a professional but friendly and welcoming staff. I want to specifically compliment 'Mike' who had gone out of his way to make sure I felt welcomed to my new apartment home and has always been very responsive to any questions I have had to living here at Vista del Lago. Mike is a true professional!
Reviewed on: 4/21/2015Office Staff & maintenance service is excellent!!!!! Thank you!
Reviewed on: 4/19/2015This is wonderful community. I'm loving it so far.
Reviewed on: 4/2/2015I worked Mike Welsh, he is awesome to work with. He explained all the details that we needed to know. My girlfriend and I are very happy with the service he provided. We also worked with Katie and she is very helpful too. Overall a great experience, we love our apartment, we hope to be here for long time. Thank you all.
Reviewed on: 3/30/2015My family has lived in this community for nearly 6 years. The staff has always gone above and beyond to make us feel at home. The maintenance crew always fixes repairs timely and is extremely friendly. I live driving through the community and having everyone waive. It's our own little community.
Reviewed on: 3/10/2015Staff was friendly and move in process was easy, overall very satisfied.
Reviewed on: 2/24/2015It was great living here. Enjoyed the community and office staff was awesome.
Reviewed on: 2/17/2015Great place to call home. From day 1 the office staff was friendly and helpful (a special thank you to Heather for always offering knowledgeable and friendly assistance). The complex is well maintained and clean. Overall a great place to rent.
Reviewed on: 2/14/2015Mike helped us out with our last maintenance request. He went above and beyond our request to have a small portion of our carpet cleaned due to a water leak. He had all the carpets done! Thank you again for this type of service!
Reviewed on: 2/6/2015I like the location of the property. The apartments are always kept painted and the grounds very clean and beautiful. It is a very quiet community. It feels like home.
Reviewed on: 1/30/2015A comfortable place to live is the most important, but part of it being so comfortable is the amazing office and maintenance staff. They are spectacular.
Reviewed on: 1/15/2015The comfort of my staying is priceless. I am so satisfied with the service that the staff extended during my application process.
Reviewed on: 12/19/2014I will miss VDL!
Reviewed on: 12/9/2014We have LOVED everything about living here! We are sad to leave, but price is the most important aspect of where to live for us at this point in our lives (young working family). We definitely think this apartment community is an amazing, safe and comfortable place to live. Our apartment is gorgeous and we love having all the appliances included, especially the washer and dryer! We have enjoyed the pools, tennis courts and playground too!Thank you all!!
Reviewed on: 12/6/2014Heather Gonzalez has been a pleasure to work with throughout our entire stay here. she is an asset to your company, please treat her as such.
Reviewed on: 12/4/2014Katie was very helpful and informative as she helped us from beginning to end. She answered all our questions, gave us a thorough tour, and made sure we had everything we needed. The location, price, and neighbors are all great, which go a long way in making this a great community to live in.
Reviewed on: 11/26/2014I think that the staff in the office and the maintenance team are top notch. As indicated in my responses, the only reason we are moving is because for a similar price we can live more closely to our work and sources of entertainment.
Reviewed on: 10/28/2014Mike was wonderful to work with. Very professional and always got back to me quickly. The staff is also great. This was one of the cleanest apartments I have ever moved into. Very happy resident.
Reviewed on: 9/24/2014Great location, apartment and amenities, quick response for maintenance issues. Love that pets are allowed and there are many stations for bags along walkways.
Reviewed on: 9/15/2014All of the office staff are so friendly- especially Heather! You are lucky to have her- it is rare, especially in Southern California, to find someone that remembers your name every time you walk into the leasing office and Heather does!
Reviewed on: 8/8/2014Been a pleasure so far. The maintenance staff is so friendly!
Reviewed on: 6/30/2014The office staff make living here a treat. The location is key for me, but it wouldn't be worth it for all these years if the staff weren't so great. They provide consistently reliable and friendly service.
Reviewed on: 5/27/2014I had originally planned to reside here at Vista del Lago for only about three months while I looked for another house, but my experience here has been so pleasant in all aspects that time has really flown by. It's hard to believe I've been here for seven months now. I can't say enough about how pleasant the staff have been and I will be genuinely sorry when the time comes to finally move away.
Reviewed on: 4/28/2014The staff is wonderful! I love the commumity and the apartment!
Reviewed on: 4/24/2014Overall, its been a nice place to live.
Reviewed on: 4/17/2014Vista del logo has always been more than what I expected. The apartment has a cozy homey feeling. The play area is great my daughter loves it. Its a safe friendly community that me and my family enjoy daily.
Reviewed on: 4/14/2014We loved the apartment overall and are sad to be leaving
Reviewed on: 4/4/2014good safe city
Reviewed on: 3/17/2014I love living at Vista Del Lago. I never lived in a better apartment complex. The office staff is very friendly/professional. When I have a maintainence request it is addressed right away. The grounds are beautiful, and the complex is close to shopping.
Reviewed on: 3/14/2014All of the staff members have provided exceptional customer service. My relocation/site-unseen move was smooth and stress free thanks to the VDL employees!
Reviewed on: 3/12/2014I want to say that the maintenance service has always been great here. They do a good job. The office staff is great too.
Reviewed on: 2/27/2014Craig was very helpful helping us find our new home. Always asking how everything is going and making sure everything is good for us.
Reviewed on: 1/26/2014We have chosen this property among the others because of the nice and accommodating experience we had the first time we visited the leasing office. We were very pleased with the fact that the unit was move in ready as well as nice ,fresh and with new appliances.
Reviewed on: 1/10/2014everything was perfect i enjoyed everything about living here i recently had a business opportunity and that is why i am moving, and I cannot stress how amazing the staff was from the day i walked in to the day i decided to leave one in particular, Heather! she was amazing and made me feel like a long time friend of hers honestly she is what made me decide in living here in the first place!
Reviewed on: 1/6/2014The past two years the staff has been excellent, I could not ask for better service. Always attentive and willing to resolve any issue quickly.
Reviewed on: 12/20/2013We are very satisfied with the management and staff.
Reviewed on: 12/11/2013We have loved the interactions with the staff, specifically over the last few months. The team has been a pleasure to interact with and we will definitely miss them the most!
Reviewed on: 10/29/2013I just can say that vista del lago apartment has exactly what i was looking for a place to call home.....
Reviewed on: 10/26/2013So far, very happy with the community, with my apartment, and with the welcoming nature of the staff. It's nice to see so many maintenance people about keeping the place looking neat and tidy.
Reviewed on: 10/21/2013Our 3 years stint in this apartment complex has been a worthwhile experience- clean, peaceful, accessible , with warm neighbors, good amenities and efficient office/maintenance services.
Reviewed on: 10/19/2013Love the location I can walk to the shopping center and get everything I need. I enjoy access to the lake and use it on a weekend basis
Reviewed on: 10/9/2013This community is great and relatively quiet for a large apartment community of 600. Close to lake and great recreational activities. Heather was excellent and professional during the appointment and introduction and move-in!
Reviewed on: 9/27/2013The office staff are very nice and very helpful. Everything that you ask of them gets done in a timely fashion and to the fullest of their knowledge. Also the community works together to be the best and friendliest they can be. I was very satisfied with my living conditions. Myself and my husband will definitely be moving back to Vista Del Lago!
Reviewed on: 9/19/2013Living in this community has been a joy. Services and staff were always first class. I would recommend this apartment community to others interested in a comfortable place to stay.
Reviewed on: 9/6/2013We used to leave here for how many years, and we always wants to come back all the time, specially my kids.. Because its a very nice community and great employees they always responded in our needs. Great community service, accessible, nice apartments, and we always feel at home:)
Reviewed on: 8/17/2013I have moved around alot in the past 8 years due to jobs and schooling etc. Vista Del Lago is THE best apartment i have lived in.. Holly Hunter was also a great help.. We had some personal family issues that Holly was able to understand and assist us even eith those restraints and time limits.. I must have called Holly about 100 times in the week i was searching for a place.. I love it here
Reviewed on: 7/14/2013I love my apartment and new surrounding. Holly was very help and clear of all my movin needs. Holly was very informative and made my movin experience pleasant. Thank You!
Reviewed on: 7/2/2013The office staff are amazing! Holly was so great to work with! Hard to find good customer service these days and it was a pleasant surprise to have such best in class service! The apartment wss great too! It was very clean and kitchen was upgraded! I would have stayed longer but I needed a 3 bedroom. I would highly recommend this apartment community to friends and family!
Reviewed on: 6/16/2013I have really enjoyed living here for 5 years! It's nice and comfortable and in a great location. Will be sad to leave.
Reviewed on: 6/3/2013Our home is a true haven and we appreciate living so close to the places we know and enjoy.
Reviewed on: 5/27/2013We love it here! We love that there is a washer and dryer in each unit--so helpful for moms with little kids! We love the playground, tennis courts and pools too! Thank you!
Reviewed on: 5/14/2013We are living in this community for more than 4 years and always I have excellent response and service from the wonderful staff. Thank you guys for made our lives easy and confortable
Reviewed on: 4/11/2013Was a good place to live will I was looking for a home. Location was ideal and the office staff and maintenance were excellent .
Reviewed on: 3/20/2013This a great place to live and the staff is great.
Reviewed on: 3/15/2013It was a very good place to live for two years and I'm going to miss living in Mission Viejo.
Reviewed on: 2/19/2013I've enjoyed living here for more than several years each time I've lived in this community. No other complex in mission Viejo compares to it which is why i had to come back. The staff & cleanliness of this complex is awesome, keep up the good work.
Reviewed on: 2/11/2013Whenever a service request is submitted the problem is always fixed in 24 hours or less. It seems that customer service is a big thing with this community which has been fantastic and very refreshing. I would definitely refer people looking in this area to this community.
Reviewed on: 1/28/2013It is very nice apartment , good location, excellent management , and staff including all your maintenance service staff , also it is my home here I have been here for over 15 years . I love you all ;)
Reviewed on: 1/23/2013I enjoy living at Vista Del Lago. I want my own home, but until then, it is a good place to live. The office staff and maintenance staff are excellent!
Reviewed on: 1/18/2013It was a great experience.
Reviewed on: 1/10/2013Im very satisfy living here so far.
Reviewed on: 1/4/2013It is great place to live here
Reviewed on: 12/27/2012Everthing is great
Reviewed on: 12/22/2012Office staff was wonderful..you all make such a big difference..thank you.
Reviewed on: 12/1/2012I am new to the US and was skeptical about how my stay and house hunting experience. Roosevelt and Holly were extremely patient, courteous and professional !! My move in was very smooth! Thank you guys!
Reviewed on: 11/23/2012Team and community are wonderful
Reviewed on: 11/21/2012Well we have no probles so everything is good
Reviewed on: 11/14/2012We were so impressed with the whole move-in process here! The staff members were professional and helpful and thorough. We LOVE our apartment, and the appliances and fixtures are beautiful! Thank you! We are happy and comfortable here.
Reviewed on: 11/10/2012I've very much enjoyed living here at Vista Del Lago!
Reviewed on: 11/7/2012I like Vista del Lago.
Reviewed on: 11/7/2012Roosevelt was delightful and Holly and Heather really made me feel welcome. Outstanding customer service really made ALL the difference. Thank you!
Reviewed on: 11/5/2012I have enjoyed the 6 or 7 years I have been here total (2 different apt #'s). I have never experienced a negative attitude from staff and in fact they have always been helpful and responsive to any issues. Thank you for a pleasant living experience.
Reviewed on: 11/2/2012My final thoughts are this... Since moving here we have been very HAPPY!!! The staff and maintenance personal are wonderful... I love Vista Del Lago and plan to stay a long long long time... Bless you Equity!!!
Reviewed on: 10/25/2012It has Been great so far we love it
Reviewed on: 10/25/2012Everyone I have dealt with have been professional,polite,and very helpful with all requests.
Reviewed on: 10/14/2012very satisfied n keep up the good work..
Reviewed on: 10/6/2012This is a very pleasant and safe place to live. I am very happy here and look forward to living at Vista Del Lago for at least the next couple of years.
Reviewed on: 10/2/2012I really enjoy living here. Your staff and Maintenance have been good to me.
Reviewed on: 9/25/2012Vista Del Lago is a very nice place to live
Reviewed on: 9/22/2012Overall, It's very safe, has great amenities, the office and service staff are excellent and the community Manager Steve is terrific!
Reviewed on: 9/12/2012Very nice staff, always willing to help and very understanding.
Reviewed on: 9/12/2012I've lived at other apartment complexes before and I have never experienced anything like Vista Del Lago. Our experience has been nothing but AMAZING! Love it!
Reviewed on: 9/10/2012I am 100% satisfied with your service.
Reviewed on: 9/10/2012I love living here! I have peace and quiet, and I am in a beautiful apartment, apartment community, and city!! I am very happy I moved here!!
Reviewed on: 8/30/2012Overall its been a great experience living here.
Reviewed on: 8/6/2012We love Vista Del Lago! Our move was great and the office staff is wonderful. We love our apartment.
Reviewed on: 8/2/2012Holly Hunter was extremely helpful during the move-in process.
Reviewed on: 8/1/2012I love living here its a very safe place and a lovely neighbourhood with great staff and people.
Reviewed on: 7/23/2012Community is clean and feels secure.
Reviewed on: 7/21/2012Great experience. The staff was awesome! I love my new apartment.
Reviewed on: 7/20/2012We are so happy with our staying and fully satisfied. Thank you.
Reviewed on: 7/18/2012Overall very satisfied with the entire complex staff. The work hard to keep the grounds clean.
Reviewed on: 7/16/2012So far so good. I look forward to being here for at least a few years and would like to take advantage of what Equity Residential has to offer.
Reviewed on: 7/3/2012Holly was great. She was extremely professional and courteous. Never have I had such a fantastic moving experience. She made me feel very welcomed and much at home upon my move in.
Reviewed on: 6/13/2012It was a real blessing when we moved in to Vista del Lago. From the beginning the office staff, maintenace team, and property manager have been friendly, professional and always helpful. The property is well maintained and I'm always proud to have friends over - unlike places we've lived before. The recent upgrades to the buildings have been accomplished with thorough notification and fine results. Each and every day we live here is a celebration for us. Well done, Steve and team. We have a true home in this Equity property and your home company should know how lucky they are!
Reviewed on: 5/28/2012Very Friendly Office staff. I appreciate that you make sure that the trash area is cleaned regularly. the pathwalks would be better if it was treated the same. Not all people are clean. i see trash at the pathwalks for days. Dont get me wrong, you guys a doing a good job!
Reviewed on: 5/23/2012We were very pleased with our move-in. We had been looking for places for awhile and one day just randomly decided to come in and applied right away. It is our first time out living on our own and we could not be more satisfied. Thank you!
Reviewed on: 5/14/2012I am very happy with the new apartment. VERY nice inside and out! Nice neighbors and friendly staff. I DO hope to enjoy living here for years!
Reviewed on: 5/12/2012Greg and I are very happy here. There are no words that discribe the staff here except GREAT CUSTOMER SERVICE!!!!
Reviewed on: 5/4/2012The few months that our family has been here its been nothing but a good time. With everything so close i.e parks, lake , markets , and just overall atmosphere of everyone around here so energetic it makes living here so much easier. Thanks for everything.
Reviewed on: 5/1/2012Very Thankful for all the help the Office Staff has provided during our stay here. Really enjoyed living here.
Reviewed on: 4/30/2012Everything's been great here, I love living here.
Reviewed on: 4/24/2012Roosevelt our leasing agent was great answered all our questions. He made us feel real comfortable, and made our move in a breeze no hassels. Roosevelt was very knowledgeable well mannered and kind.
Reviewed on: 4/6/2012So Far So Good..Lets see from now on what is gonna happen:)
Reviewed on: 4/6/2012Living here is more like living in condo's rather than apartments because the building are very spaced out. The plaza is just across the road and the schools are close by. I would rather live here and travel a little further to work each day.
Reviewed on: 4/4/2012I want to give a Five Star rating to Nicole Krissman. She has always been responsive and professional and understanding.
Reviewed on: 3/23/2012I love it very calm feels like home
Reviewed on: 3/22/2012This is the first apartment complex I have ever lived in and my husband and I have been very satisfied. The leasing office is extremely professional and attentive to any service requests we have. I've spoken with Jackie and Roosevelt and they are both very nice.
Reviewed on: 3/19/2012I am very satisfied with the community here. I love the Gym, Your Office Staff, my apartment here. everything is so nice.
Reviewed on: 3/18/2012I think the staff is great and professional. The apartments are also reasonably priced for the area.
Reviewed on: 3/8/2012Lily was great and very sweet the staff is so nice the move in went very well.. Thank you! :-)
Reviewed on: 3/2/2012I am really enjoying living here! I am very happy with my beautiful apartment, and with the community as a whole! Thank you for making the move in go so smoothly!
Reviewed on: 3/1/2012I am really enjoying living here! I am very happy with my beautiful apartment, and with the community as a whole! Thank you for making the move in go so smoothly!
Reviewed on: 3/1/2012Great staff, great place. Would not be leaving if it was not for the job transfer. Thanks.
Reviewed on: 2/28/2012Great staff, great place. Would not be leaving if it was not for the job transfer. Thanks.
Reviewed on: 2/28/2012I loved living here thank you
Reviewed on: 1/26/2012I enjoyed our specific apartment location #252. I appreciate the maintenance staffs expedient response to service orders.
Reviewed on: 1/7/2012The current manager, Steven, is the best one the property has had in the ten years I've lived there. He's responsive and helpful.
Reviewed on: 1/6/2012So far, loving our apartment :)
Reviewed on: 12/30/2011Lily Casteneda in the front office was amazing. She is definitely an asset to teh comapny!
Reviewed on: 12/19/2011Moving in and living in Vista Del Lago was one of the best experience I had so far. I would love to return again in future if possible.
Reviewed on: 12/16/2011The staff was tremendous speciallt Jackie from The office. Very knowledgeable and nice! She should be promoted soon!
Reviewed on: 12/5/2011I feel very confortable and safe living at Vista Del Lago's
Reviewed on: 11/22/2011Roosevelt and Lilly are very professional, friendly and accommodating. I feel comfortable around them.
Reviewed on: 11/19/2011Very nice Area & Community. Well maintained, close to the high school and shopping center.
Reviewed on: 10/21/2011everything is great so far. Theres nothing to complain about, were happy with our apartment and how the complex is maintained!
Reviewed on: 9/25/2011I wish I would have known that living here was so wonderful,because I would have moved here a long time ago. Everyone here is so Great.This has been the best place I ever lived. And its great for my kids. Thank You Vista Del Lago..
Reviewed on: 9/19/2011Thank you to the lease assistant who handled my paper works. He was very professional in responding to all of my questions regarding leasing in an apartment here and he made the transition easy for me. Also thank you to the property manager as well and the rest of the staff!
Reviewed on: 9/17/2011I have never had a problem with any issues and or disputes great services very satisfied
Reviewed on: 9/8/2011I've always been impressed with management and staff. The interactions I've had have been very positive, and I'm impressed with the maintenance staff as well. I recommend this apartment complex.
Reviewed on: 9/8/2011I love that fact that our apartment is completely functional. I can do my laundry in my own home! I also like that there is lots of room for people to walk their dogs. I'm a big animal lover and, when we decide to get a dog, I think it's an important aspect when you're searching for a home!
Reviewed on: 9/5/2011My overall experience with the sraff was a very pleasant one. We moved from san francisco and liliana made it very easy to make our move.
Reviewed on: 8/20/2011I lived here over 6 years ago. I am glad I returned. It is very comfortable here. I move from Madrid because it was intrusive and stuffy. I feel I'm home again.
Reviewed on: 8/14/2011estamos felices de vivir en estos apartamentos,cubre todas nuestras espectaciones,desde los empleados hasta los vecinos son buenas gentes,en si todo esta muy bien,muchas gracias por ser amables con nosotros...
Reviewed on: 8/8/2011los felicito por ser una comunidad muy ordenada y por brindar todas las comodidades para la familia y el complemento que son nuestras mascotas pueda ser gato o perro se sientan bien,muchas gracias.
Reviewed on: 8/7/2011I appreciate how attentive and timely the office staff and maintenance staff is at resolving issues.
Reviewed on: 8/4/2011I just want to say that Jackie Ferreira did a great job assisting me during my apartment search and had a lot to do with me choosing Vista Del Lago. She went out of her way to assist me in setting up an appointment for my cable and internet prior to my move in date which was critical for my job. Additionally I had movers arriving at 8 AM on my move in day and she was able to provide me my key the evening before so I could let them in when they arrived. I'm not sure if there's an award given to exemplary performance, but Jackie definitely deserves it! Thanks again for making my move the smoothest ever.
Reviewed on: 7/23/2011I have lived here for almost 6 years and appreciate the staff. Steve Pletl has been extremely helpful with resolving a few issues etc. I have enjoyed living at Vista Del Lago.
Reviewed on: 7/8/2011YOur staff is very courteous at all times, this makes living here quite confortable.
Reviewed on: 7/6/2011everything was awesome, we love the place
Reviewed on: 3/19/2011I am very satisfied with the timeliness of service requests being completed.
Reviewed on: 3/7/2011So far the office and maintenance staff have been very responsive. I've only been here a month but so far, I am completely satisfied with the way they have handled any requests I have had.
Reviewed on: 2/15/2011Things were a little rough before move-in but glad our final decision was here it was a great choice.
Reviewed on: 1/31/2011Now I am living only one month. I have satisfied most things and I really want to recomment to my friend about moving Vista Del Lago. Thanks.
Reviewed on: 1/14/2011My fiancee and I have absolutely loved it here! We have friendly neighbors, helpful staff and overall a beautiful place to live. I love the great view of the mountains we get right from our living room! We will be staying at Vista Del Lago for many years! (probably until we can afford to buy a house!)
Reviewed on: 1/9/2011We couldn't be happier. We love the community, pools, staff, etc. Our maintenace concerns are resolved right away. The residents all seem nice all though we don't know them very well.
Reviewed on: 1/7/2011We loved living here, we're very grateful to the office and maintenance staff, they're GREAT!!! I highly recommend Vista del Lago to everybody. Thank you for a wonderful experience!
Reviewed on: 12/30/2010Everyone on staff at Vista Del Lago have always been so helpful, friendly and made my 6 years living here very comfortable, especially Eric!!!
Reviewed on: 12/12/2010It was a nice experience here...I feel your service people are excellent and very nice.No complaints, Thank you....
Reviewed on: 12/11/2010I have been with you guys for almost 1 month and so far it has been a very good experience.
Reviewed on: 12/10/2010Excellent service staff. Overall, the experience met my expectations. I would definitely recommend the property to anyone looking in the area. Thank you
Reviewed on: 11/28/2010Everything was great. We are thinking of renew the lease when ours it up if the rent remains in our price range.
Reviewed on: 11/25/2010I have been with equity for a very long time and enjoy living there.
Reviewed on: 11/23/2010I have been happy here. The staff are very friendly. They take very good care of the property. I feel very safe here.
Reviewed on: 11/16/2010I already put this in the other section because I wasn't sure if there would be an opportunity to write freely later in the survey. But, again, I thought pizza night was a great idea! It was a very nice perk. Also, it would be so fantastic if we had recycling here. I recycle my bottles and cans, but there's so much more that I would be recycling if I lived in a house like packaging, cardboard, paper, etc. I feel so wasteful throwing it all away. Is there anything that can be set up for recycling here? I know it would probably be difficult to start up but once it got going it would be so good for our planet. I'm not a super eco-warrior or anything, but this seems like a no-brainer to me. Thank you for the opportunity to share my thoughts.
Reviewed on: 10/21/2010I like the location of this community, and I also like the staff here are very responsive.
Reviewed on: 10/2/2010This is a great place to live, it's pet friendly, location is good and very well maintained.
Reviewed on: 9/28/2010I am very satified with the grounds, maitnance and office staff!
Reviewed on: 9/18/2010My experience has been great.
Reviewed on: 9/18/2010Very happy and content in the Vista Del Lago apartments.
Reviewed on: 9/9/2010A large part of my satisfaction comes from not only the location of the apartment complex within the community, but also the location of my unit from within the complex. I very much enjoy the location and privacy.
Reviewed on: 9/6/2010Thank you for your service. We are glad to be living on Vista del Lago and thank you to all the staff.
Reviewed on: 7/18/2010The staff and Manager have been very welcoming and helpful during my move. I appreciate the welcome call and the survey. I was pleased and grateful for both Eric, the leasing agent and Steven, the Manager for their professionalism and kindness. Thank you
Reviewed on: 7/15/2010I love my new apartment im overly satified with Vista Del Lago, it's the best place I have ever lived and would strongly reccomend this complex to anyone looking for a great place to live...
Reviewed on: 7/4/2010Living in apartments was due to sale of our home and purchasing new home. I have to say it's been very nice and the one thing we did really like having in the apartment is the washer/dryer set up! VERY IMPORTANT and really the walls are really insulated very well.
Reviewed on: 7/3/2010I really like it here and everybody has been very nice :)
Reviewed on: 7/3/2010The best feature in this apartment is the closet with the washing machine/dryer unit...AWESOME! and always the management and staff.
Reviewed on: 7/1/2010I have enjoyed living here for 4 years and really do not want to move, but I have the opportunity to move closer to work and the drive was getting harder every year. I will miss Vista Del Lago, a beautiful safe community, large apartment space and service requests always completed in a timely manner.
Reviewed on: 6/4/2010Living here has been a wonderful experience. The office staff is the best I have ever encountered as well as the maintenance staff. The grounds are very well kept and equity is very accommodating to pet owners which is very important and hard to find. We planned on making this a vry long term living experience unfortunately due to unemployment we are forced to begin looking for living arrangements of lower costs but are so very grateful for such a wonderful experience here. We have no immediate plans for move out and hope for a change in our financial situation so we are able to renew our lease here.
Reviewed on: 6/2/2010I was very satisfied with the close proximity to various essential stores. I was also impressed with the apartment features as well as the monthly rent prices.
Reviewed on: 6/2/2010The office staff and property manager have been exemplary. Moving to Vista del Lago represented a fantastic change in our lives and continues to be a part of our positive future.
Reviewed on: 5/31/2010I love living at Vista Del Lago, I have great neighbors, the location is perfect,and the office staff and maintenance is always helpfull. They have always provided me with excellent customer service. Not to mention the maintenance always takes care of my workorders fast. Nicole, Eric, Ruth, Jodi, Jessica and Steve are fantastic. Thank you Vista Del Lago!
Reviewed on: 5/26/2010Overall, I have had a good experience at Vista Del Lago. I like the location and amenities available at the complex.
Reviewed on: 4/6/2010This community and the apartment gave me a sense of comfort and coziness.
Reviewed on: 3/20/2010Maintenance staff is great. Turn time and communication is fantastic! I am extremely happy living here!
Reviewed on: 2/12/2010Living at Vista Del Lago has been a great experience for us and we love it here we are talking about extending out lease every staff member at Vista Del Lago is very friendly and great! Thank you for letting us experience living here at Vista Del Lago we greatly appreciate it!
Reviewed on: 1/7/2010My expectations for this move have been eceeded on every turn. The property manager has provided a personal touch that makes a huge impression. The whole experience has been exceptional! Thank you.
Reviewed on: 11/21/2009It is important to me to have a comfortable, safe, convenient and affordable place to live. You do a very good job of filling those needs. Thank you.
Reviewed on: 11/20/2009This entire experience is above and beyond what we expected it to be. We are very happy living here, we love the property, the people, the locaction, everything is just perfect. Thank you so much.
Reviewed on: 11/2/2009I am very happy living here at Vista Del Lago and hope to continue to live here for a number of years. Overall my moving expierence was great.
Reviewed on: 11/2/2009Its a great experiencing living at Vista Del Lago staff is wonderful and helpful when I have questions the area and location is great apartment is nice and cozy!I have refered people to Vista Del Lago.
Reviewed on: 10/23/2009The location of my apartment unit is excellent and increases my joyful experience at Equity. Overall I am very satisfied with this complex and staff.
Reviewed on: 9/7/2009The staff is always friendly. The location is beautiful, I love being able to just take a walk around the lake whenever I want.
Reviewed on: 8/24/2009I love Vista Del Lago, I am comfortable here, the pools are always clean and all staff is friendly and helpful. I alway tell people who are interested in an apt to consider Vista Del Lago.
Reviewed on: 6/2/2009