Very prompt, courteous, knowledgeable.
Reviewed on: 7/7/2023Some bug problems if you know what mean and I may have to swipe my card several times for the washing machines to work. However, the place is beautiful and the staff are so lovely.
Reviewed on: 7/2/2023Professional and friendly staff
Reviewed on: 6/30/2023Everyone is so helpful
Reviewed on: 4/18/2023The team goes above and beyond, exceeding expectations. Outstanding customer service!
Reviewed on: 4/11/2023Expedient maintenance service.
Reviewed on: 4/10/2021Expedient maintenance service.
Reviewed on: 4/10/2021The concierge staff are outstanding, consistently helpful. Pedro, Laurel, Ozzy, Rich, all of them. The people who come to repair things are equally attentive and swift to correct any problem- Naz and Darren, all of them.
Reviewed on: 11/21/2020We really enjoyed living here and we’ll miss everybody on the staff. Thank you all for being so friendly, kind and helpful and making us feel like family.
Reviewed on: 10/19/2020Great staff, great amenities and great neighborhood.
Reviewed on: 10/7/2020Everyone is so nice and friendly here!
Reviewed on: 8/24/2020All of the staff are very helpful and warm!
Reviewed on: 8/3/2020Doormen and women are amazing! Leasing office was prompt! Maintenance is awesome
Reviewed on: 7/23/2020The staff has been very professional, welcoming and helpful.
Reviewed on: 7/14/2020Very friendly and well organized staff
Reviewed on: 7/12/2020Great building, very nice service team and great managementagent team
Reviewed on: 4/27/2020I appreciate the level of communication and professionalism. I felt very comfortable asking questions and working with David to transition to our new apartment. I am very happy with our choice to call Equity our home.
Reviewed on: 2/7/2020Everyone is kind here
Reviewed on: 11/26/2019Very effective and kind people
Reviewed on: 10/1/2019So far, so good, exceptional service and response
Reviewed on: 8/24/2019Ive found the team exceeded my expectations-- theyve been helpful and friendly
Reviewed on: 8/12/2019The Parc Coliseum team is amazing...thoughtful, helpful and welcoming. They go above and beyond.
Reviewed on: 6/11/2019The people who work here are so nice, helpful, and friendly.
Reviewed on: 5/28/2019Move in was easy with the support of your staff. As well, a few service issues and all have been attended to right away.
Reviewed on: 5/3/2019I haven’t actually moved in yet! Hoping to next week! Gotta close on my house in SC first. Devin has been really very helpful. Showed me how things worked around my apartment and in the building. Concierge folks, also so nice! What a great feeling upon returning to NYC! Just as I had hoped!
Reviewed on: 4/28/2019Everyone is so kind and thoughtful. They are always there when you need them for anything.
Reviewed on: 4/14/2019Everyone who works in the building is very friendly and personable. Requests are handled quickly and without issue.
Reviewed on: 3/20/2019Fast, friendly, and efficient service
Reviewed on: 2/5/2019The team has been amazing everyone in the building is so friendly they are very inclined to help with anything that you might need they make it feel like a home the moment you walk in the doors long before you ever sign your lease
Reviewed on: 2/5/2019Everybody is very friendly and helpful. Things get done quickly and it’s a really nice place to live.
Reviewed on: 1/28/2019Very competent and attentive.
Reviewed on: 1/27/2019Everyone is very lovely and a joy to greet and see at the building. Feels like the comfort of familiarity like with a family.
Reviewed on: 1/14/2019Darren is very quick with getting things fixed and done. Hes a true angel. Laurel, Conrad, Pedro, Richard, and Tomas are super welcoming and a lovely presence in the lobby. The leasing office is very helpful and convenient being right in the lobby.
Reviewed on: 11/22/2018Everyone has been so nice and accommodating. Nelson, Nas, Laurel etc.
Reviewed on: 10/15/2018Everyone has been extremely friendly! They helped me a lot while I was moving in to carry things, explain where things were etc
Reviewed on: 8/30/2018Your staff has always been friendly and helpful.
Reviewed on: 8/21/2018The team have been exceptional, and very helpful. They’re very friendly and inviting as well. Thanks.
Reviewed on: 8/9/2018Staff is excellent. Omar was great helping us find an apartment and all of the door and maintenance staff have been extremely friendly, helpful, etc., and have made living here a positive experience.
Reviewed on: 7/20/2018Staff has been super friendly thus far!
Reviewed on: 7/9/2018Professional, don’t see how it’s possible to make it better. Thank you very much.
Reviewed on: 6/14/2018The staff is friendly and helpful. They always great us with a smile.
Reviewed on: 6/6/2018Theyve been very helpful!
Reviewed on: 5/20/2018Sam Kayne has been an absolute ROCKSTAR from my first viewing of the apartment, through to working with the team to help resolve any problems Ive had. I have nothing but good things to say about all the staff at Parc Coliseum theyve all be very friendly, extremely helpful and created a sense of "Home" when you walk in the door.
Reviewed on: 4/5/2018Great team, very helpful!
Reviewed on: 3/21/2018I find the concierges very professional and friendly. Pedro is the best. There was an error in my account and it was fixed, when I moved in Darren was awesome! Samantha who was my first contact couldnt have been better, she is a sweetheart and helped me a lot!
Reviewed on: 3/10/2018Great service, quick response to maintenance issues
Reviewed on: 2/7/2018Very resonponsive and all staff has been very welcoming!
Reviewed on: 2/4/2018Front door staff is extremely friendly and helpful!
Reviewed on: 12/20/2017Working with Omar was great and he made the whole process super easy. The front door staff is wonderful and have been so helpful.
Reviewed on: 12/17/2017Omar was great - so very helpful and professional - couldnt have asked for more!
Reviewed on: 12/12/2017The Parc Coliseum staff is a great team. They truly enhance my enjoyment of living at 228 West 71st Street. Each member of the team is knowledgeable, polite, friendly and attentive to their responsibilities. I would particularly praise Danny as an asset.
Reviewed on: 11/25/2017Very responsive and polite team, thanks!
Reviewed on: 8/7/2017The building is clean, quiet , the staff is very friendly. I am pleased with the security, there is always a staff member at the door so people dont randomly walk in the building.
Reviewed on: 7/25/2017Very nice people, ready to help any time.
Reviewed on: 7/18/2017Everyone on staff at Parc Coliseum were so welcoming and helpful during move in. It was wonderful to have warm welcomes throughout my move-in weekend.
Reviewed on: 5/24/2017The super, doormen and porters are very attentive and friendly. They are always courteous and willing to help in any way they can. They make living here a treat.
Reviewed on: 5/15/2017We have loved living here for 2.5 years and would stay if we were not relocating! The staff were outstanding and our home was perfect for us. Thank you for making our stay here wonderful!
Reviewed on: 5/6/2017It was a lovely stay for me and my daughter, we like the building and staff, helpful and kind. If it wasnt for her school change we wouldve stayed longer. Thank you
Reviewed on: 4/23/2017Great team. Always super helpful and friendly. We are really satisfied.
Reviewed on: 4/9/2017Everyone has been so nice. Its a wonderful group of warm welcoming people. All my needs have been acomodated quickly and done well.
Reviewed on: 3/24/2017The team Carmen and Catherine have reached out to me to make sure that everything was going smoothly and to make me feel welcome here.
Reviewed on: 1/29/2017Very Sstisfied
Reviewed on: 12/29/2016I had a really great time living here and if I were continuing to stay in NY, I would love to continue living in this apartment. All of the staff (office, front door, maintenance) are very friendly and knowledgeable. The apartment is well maintained and the location is really convenient.
Reviewed on: 12/9/2016I've been impressed with Parc Coliseum in terms of the apartment, shared facilities and staff. I haven't had a problem that wasn't quickly and professional addressed.
Reviewed on: 11/7/2016The doorman and service guys were excellent in helping me move in and making sure everything was set up in my apartment correctly.
Reviewed on: 9/14/2016I love living here! It has only been a couple weeks, but this is my favorite place I have lived. The staff are so nice and friendly. I feel taken care of and known. The location and building is wonderful, but it's the people that really make the difference! Can't wait for my new home at Parc Coliseum! Thanks to Lawrence and Stephen for all your help!
Reviewed on: 8/20/2016The people who work in the building are almost to a person exceptional. The building is well maintained and any issues are resolved very quickly. We LOVE the location. Thomas needs to improve his English. The elevators can be tempermental for some reason. Socializing with neighbors is hard to do with one party in eight months. How about a monthly happy hour?
Reviewed on: 2/25/2016Hi, I am very satisfied with my apartment, The staff overall are excellent. I am a return tenant and was made to feel as if I had returned home. I would recommend Par Coliseum to anyone without hesitation.
Reviewed on: 1/26/2016The move in experience itself was extremely smooth and everyone involved was very helpful, friendly and welcoming. The apartment was clean and in full working order upon move in. 100% satisfaction.
Reviewed on: 1/25/2016I absolutely LOVED this building. I wish I didn't have to leave. I am definitely planning on moving back here as soon as I get into my PhD program. The doormen, the porters, the office staff, everyone has been excellent. Way beyond any expectations!
Reviewed on: 1/5/2016We've been living here for a little more than 7 months and we are still ecstatic every day about it. The community is fantastic, our doormen and porters are the friendliest and most helpful people. Could not be happier about the experience.
Reviewed on: 1/2/2016Fantastic doormen.
Reviewed on: 11/25/2015For several years, Equity Residential has been my go to firm when I need rental space in Manhattan. Tammy Smith of EQR has taken care of apartment needs over the years and she is a tremendous asset that any company would love to have as working for them. Recently, I've also enjoyed the help from Janice Nadeau and believe both of these individuals will continue to uphold and maintain the EQR brand long into the future. Thank you and my very best regards.
Reviewed on: 10/29/2015fantastic building. we already love it, less than one month in.
Reviewed on: 6/18/2015Tammy Smith in the leasing office provided EXCEPTIONAL service. This is our second time living in this apartment building and it felt like coming home. The staff at Parc Coliseum is the best of the best! Danny the building superintendent has been incredibly helpful and responsive - he went above and beyond to make us feel at home again. The doormen are very friendly, warm, and provide excellent service. We cannot say enough positive things about our Parc Coliseum experience. Thank you all!
Reviewed on: 5/26/2015I've loved living here but unfortunately life happens and things shift...so I have to leave. That said, I just wanted to thank everyone who makes this building so great. Tammy has been exceptional in helping with my transition in as well as out, and I can't thank her enough. The staff here has always been so welcoming and polite. It's a great building, and I will continue to recommend it to others! Thank you again!
Reviewed on: 2/22/2015We had a great time there and cannot stress enough how happy we were with the building staff. They are awesome and were very helpful every single day we spent at the bulding.
Reviewed on: 9/30/2014Your office staff is AMAZING. Super accommodating and friendly. The doormen at Parc Coliseum are awesome and I'll miss them most of all!
Reviewed on: 7/4/2014Pedro is the best door man!
Reviewed on: 5/22/2014Very happy to have lived here. Very sad to be leaving.
Reviewed on: 3/29/2014We are loving living here, the building is fantastic and all the staff are very helpful and wonderfully friendly.
Reviewed on: 3/18/2014Great people who work there
Reviewed on: 2/6/2014I was happy with all aspects of Parc Coliseum in general and my apartment in particular. Great location, very pet-friendly, nice apartment with good light, convenient laundry, friendly and helpful doormen and maintenance staff, good parking situation on the street, quiet neighborhood but convenient to subway, flexible lease terms, etc. Everything was great.
Reviewed on: 1/30/2014The team here is so great, everything is convenient, and I love my apartment.
Reviewed on: 1/6/2014Tammy (in the office) and Pedro (at the door) always provided excellent service.
Reviewed on: 11/24/2013All aspects of building are great: pet friendly, laundry, 24-hour doorman, location, flexible lease length. Great building.
Reviewed on: 11/18/2013Brian Pickard is the best manager ever!!!
Reviewed on: 11/7/2013Nizam and Alan were amazing as were the doormen, particularly Rich and Pedro. They make the building.
Reviewed on: 11/5/2013Tammy, Pedro and Frank are exceptional and have been central to making experience here so good.
Reviewed on: 7/19/2013I loved living here!
Reviewed on: 7/8/2013I love my apartment and everyone has been so warm and welcoming. Special thanks to Tammy for the movers referral, and Brian for the food and theater tips. I can't imagine a better experience
Reviewed on: 6/29/2013Great apt, great management, great location. Thank you!
Reviewed on: 4/24/2013I had a great experience living in this building and will miss my time there!
Reviewed on: 4/2/2013Parc coliseum is a wonderful building to live in and the staff has been consistently warm and friendly and vey accommodating to me and my guests for the past two years that I've lived here.
Reviewed on: 3/19/2013Brian was exceptional.
Reviewed on: 1/17/2013great experience
Reviewed on: 12/21/2012Love parc col!
Reviewed on: 12/5/2012I'm pretty happy with my 8 months in Parc Coliseum. The staff is really nice and accommodating. We've encountered a couple of leaks in the apartment but the team was able to fix this fast. Looking forward to renewing with Parc next year!
Reviewed on: 12/4/2012It has been a wonderful experience living in the Parc Coliseum for the past few weeks! Brian Pickard in the leasing office was a pleasure to work with and has been extremely helpful with any questions we have had, both before moving in and after. Nizam, the General Service Director, has also been incredibly responsive and has been a great help with any maintenance requests, treating even small requests as highly important. He has gone above and beyond to make us feel comfortable with contacting him regarding any issues. The doormen were extremely helpful during move-in, have worked hard at familiarizing themselves with our names, and continue to make our experience a positive one. We are happy to call Parc Coliseum our new home!
Reviewed on: 11/30/2012Great experience living here!
Reviewed on: 11/23/2012My apartment was in excellent condition when I moved in. Everything was sparkling, including the windows. Thank you!
Reviewed on: 11/14/2012I love the ease of getting an apartment with Equity, and the leasing office was great to work with.
Reviewed on: 10/5/2012Helpful staff; awesome doormen; enjoying improvements in lobby.
Reviewed on: 8/9/2012Excellent doormen!
Reviewed on: 7/31/2012I have been pleasantly surprised by the consistent professionalism and customer-focus of the office, maintenance and front-desk staff. This could not have been more different from other experiences I have had with New York City landlords. I will consistently recommend your company to others.
Reviewed on: 7/29/2012We have thoroughly enjoyed being back in NYC, and our apartment at the Parc Coliseum makes it even more special.
Reviewed on: 6/21/2012It has been such a wonderful experience to move to our new home. Moving from Australia, we weren't sure what to expect but everyone we have had any contact with have been exceptional. Any small maintenance requests have been addressed quickly but most importantly, with kindness and generosity. We always come through the door to kind and helpful friends at the desk. It is a true pleasure to live here.
Reviewed on: 4/12/2012Overall I am satisfied with Equity Residential and find this to be a very comfortable place to be. Looking forward to a great experience here. Oh yeah....the doormen are all awesome!!
Reviewed on: 2/21/2012Overall I am satisfied with Equity Residential and find this to be a very comfortable place to be. Looking forward to a great experience here. Oh yeah....the doormen are all awesome!!
Reviewed on: 2/21/2012Very good staff and in unit upgrades especially for an older NYC building at reasonable price for the neighborhood.
Reviewed on: 1/20/2012The Parc Coliseum team is responsive, polite, helpful and professional. Moving in here was easier by far than my previous NYC apartment rental experience -- it was hassle free. The online processes are user friendly and so convenient. The service team -- maintenance and doormen -- get the job done with a great attitude. We're happy to be living here.
Reviewed on: 7/12/2011Overall, I have enjoyed (and continue to enjoy) my time in the building. The doormen, Allan, and Danny are all lovely and I will miss them.
Reviewed on: 6/8/2011Fantastic place to live! We will highly recommend your residences to our friends/acquaintances looking for a new apartment to rent.
Reviewed on: 3/21/2011It was the easiest move-in experience of my life! I would recommend Equity Residential to everyone I know. Thanks!
Reviewed on: 10/28/2010So far we have had the best renting experience with Equity since moving to Manhattan four years ago.
Reviewed on: 6/5/2010Love the staff, particularly Tammy Smith and the doormen. The units are very comfortable and nicely renovated. I would absolutely recomment Equity to a friend.
Reviewed on: 8/12/2009Great apartment, great building, great location, friendly staff..
Reviewed on: 1/25/2009