all maintenance issues have been dealt with in a timely fashion and everyone is always extra kind and thoughtful especially michael and michelle at the front desk!!
Reviewed on: 10/31/2023Love this place!
Reviewed on: 10/13/2023Great service.. l am happy with my choice.
Reviewed on: 10/13/2023Incredibly helpful, professional, caring staff. So grateful for everyone working there. Everything in the building is so well maintained. I will definitely recommend the place
Reviewed on: 10/7/2023Everyone has be extremely kind throughout my move in. I haven't had any hurdles where help hasn't been offered. Even setting up my wifi was friendly and casual.
Reviewed on: 9/20/2023Amazing staff, very helpful, positive and kind. Always in a good mood.
Reviewed on: 9/16/2023Great front desk staff! Nice facilities
Reviewed on: 9/14/2023People on door are amazing
Reviewed on: 9/9/2023People here are really nice!
Reviewed on: 8/2/2023Great staff with amazing service every single day of the year
Reviewed on: 7/26/2023Its been wonderful living here. The concierge staff is exemplary as is the maintenance staff and leasing office.
Reviewed on: 7/18/2023Great staff, all responsive and kind.
Reviewed on: 7/6/2023They are wonderful! I've never had a problem.
Reviewed on: 6/28/2023always prompt service and very nice.
Reviewed on: 6/26/2023Everyone on staff has been very polite and responsive.
Reviewed on: 5/20/2023The staff at Longacre House is a true differentiator. They are uniformly welcoming and helpful. Literally, when I consider living elsewhere, I take into serious consideration that I would have to leave the Longacre House staff behind.
Reviewed on: 5/10/2023Loved loving here. We are moving to London, otherwise we would be staying!
Reviewed on: 4/3/2023Professional, friendly and courteous staff make the building a pleasure to live in
Reviewed on: 4/2/2023The staff have been nothing but nice and accommodating. Ernesto helped tremendously on our move in day.
Reviewed on: 12/31/2022Very friendly and helpful concierges
Reviewed on: 11/20/2022Angel was very helpful with all of my questions regarding moving in. Every staff members in this apartment are so nice, helpful and I feel welcoming every day I step into the lobby Michelle is the best staff member I have ever encountered in my life
Reviewed on: 11/12/2022fixed everything promptly
Reviewed on: 11/8/2022Very friendly and professional staff
Reviewed on: 4/20/2021Very friendly and professional staff
Reviewed on: 4/20/2021Everyone I have met so far from the Longacre team has been so welcoming and helpful. I truly felt at home so quickly
Reviewed on: 4/16/2021Everyone I have met so far from the Longacre team has been so welcoming and helpful. I truly felt at home so quickly
Reviewed on: 4/16/2021Prompt and friendly service.
Reviewed on: 3/16/2021Extremely well. Front desk staff and maintenance staff are extremely helpful and nice
Reviewed on: 3/9/2021Concierge team is incredible. Building is always clean. Maintenance requests are responded to quickly.
Reviewed on: 3/1/2021Everything has exceeded my expectation. I have no complaints. When I enter the door I feel like I’m home
Reviewed on: 1/26/2021Everyone here has been really friendly and helpful throughout this moving process. I particularly enjoy seeing Michelle and Michael as their positive energy is second to none.
Reviewed on: 11/12/2020So far its been great!
Reviewed on: 10/28/2020The team has been very helpful throughout the move and quick to respond and help.
Reviewed on: 10/9/2020The team has been great and responsive to questions
Reviewed on: 9/16/2020Edwina went above and beyond to secure our satisfaction in our new home! We are very happy with the communication, incredible patience, and dedication Edwina has given us.
Reviewed on: 9/15/2020Edwina has such great energy and is a pleasure to speak with at all times. Very informative and timely in her responses.
Reviewed on: 9/14/2020Doormen have been pleasant. Maintenance team has been swift to attend to service requests.
Reviewed on: 9/2/2020The staff has been extremely kind and helpful during my move in. I requested service and maintenance responded the next day
Reviewed on: 8/4/2020Everyone has been so welcoming and totally available to answer any questions I have.
Reviewed on: 8/4/2020The team has been amazing, very friendly, very professional and exceeded all expectations.
Reviewed on: 7/8/2020Very professional, welcoming, and accommodating
Reviewed on: 7/1/2020Everyone has been incredibly friendly and helpful!
Reviewed on: 6/23/2020Edwina has been amazing since we first walked in. She is always so positive and bubbly. The staffdoormen are also so friendly and observant. We are 3 weeks in and very happy!
Reviewed on: 3/15/2020Best run building I have ever lived in. Messages from management, replies to maintenance requests, door staff. All top notch! And everyone is friendly!
Reviewed on: 2/24/2020Love the concierges, the leasing office has been incredibly responsive every time I had a question or wanted to change something, and the maintenance people are fantastic and responsive.
Reviewed on: 12/17/2019great building management, staff are so welcoming and helpful, would recommend equity
Reviewed on: 10/11/2019Michael at the lobby is super helpful and cheerful. Others on the service team are really nice too
Reviewed on: 10/2/2019Desk has been extremely helpful
Reviewed on: 8/24/2019Extremely friendly doormenwomen
Reviewed on: 8/5/2019Everyone has answered questions in an informative, helpful and prompt manner.
Reviewed on: 7/24/2019All of you are doing a great job, thanks for looking after me
Reviewed on: 7/22/2019Everyone has been helpful and welcoming.
Reviewed on: 5/30/2019Everyone has been very receptive and accommodating
Reviewed on: 4/6/2019Very friendly stafffront deskmaintenance and attentive to answer any questions and help resolve maintenance issues. Keep up the great work!
Reviewed on: 3/27/2019Eveyone is incredibly helpful!
Reviewed on: 3/25/2019Very courteous and attentive. Everyone is very pleasant
Reviewed on: 3/18/2019Ive lived in several buildings in NYC over 20 years. Longacre has the best staff - leasing, maintenance, doormen, everything - that Ive experienced so far! All are friendly and helpful.
Reviewed on: 3/8/2019Everyone in the leasing office is very kind and helpful and has made us feel more that welcome.
Reviewed on: 3/4/2019We were transferred to another state. This place is awesome and we wouldn’t be moving otherwise.
Reviewed on: 2/18/2019The building is always clean, well lit and I always feel well protected by the desk crew. There is always someone there. The hallways are well kept and vacuumed and the trash rooms are constantly cared for!
Reviewed on: 2/18/2019Right from our dealings with the leasing office team to our move in, everything has been a breeze! There were a few minor adjustments we needed done once we moved into the apartment, they were taken care of within 24 hours of posting a service request. Special mention of Michael, who has extremely helpful and just wonderful!
Reviewed on: 2/11/2019Great location, great staff and clean environment. What more can you ask for. Special gratitude to maintenance, online request system, quick fixes - I’ve never seen that before!
Reviewed on: 1/28/2019Super helpful and fast response time. Good people care. Feels like a true community and not just a building to live in
Reviewed on: 1/7/2019Wonderful building. Friendly and responsive staff. Great community atmosphere.
Reviewed on: 12/25/2018Everyone is extremely helpful. Therese responds quickly and is always pleasant and happy to help!
Reviewed on: 10/25/2018I loved living at Longacre. Everyone was exceptionally friendly, welcoming and helpful throughout. If we did not have to move back to Europe for professional and personal reasons, we would have surely stayed with you as long as possible. Thanks to the entire team for the great service and home you provided.
Reviewed on: 10/19/2018I love this apartment. I will be moving back to Texas for a couple of months, but as soon as I return to New York I will love to live here again.
Reviewed on: 10/16/2018Extremely!! Amazing first couple of weeks!
Reviewed on: 9/22/2018Everyone has been highly amiable and willing to help resolve any issues I may have. I couldnt ask for an easier move-in process.
Reviewed on: 9/19/2018Everyone has been very accommodating and kind.
Reviewed on: 9/4/2018Everyone is so nice
Reviewed on: 8/26/2018As a resident of nearly two years, every experience I have had at Longacre has been positive maintenance, porters, front desk and leasing teams are all well-run, efficient and super-responsive. I consider all of them a second family---theyre excellent at their jobs and geniunely kind and caring people.
Reviewed on: 8/25/2018Loved every day I lived here
Reviewed on: 8/4/2018Longacre has made me feel at home from the very beginning!
Reviewed on: 8/2/2018Longacre House staff is very helpful, friendly and professional.
Reviewed on: 7/13/2018Staff is extremely friendly and helpful. They are doing a fantastic job!
Reviewed on: 6/15/2018Great service at the desk and through maintenance! Always clean environment and I love our location!
Reviewed on: 4/19/2018Living at Longacre was great. All the building staff are phenomenal and friendly. Maintenance requests are handled incredibly quickly sometimes instantly and the building is kept very clean.
Reviewed on: 4/18/2018Everyone is very helpful and professional.
Reviewed on: 4/5/2018Front desk team is amazing! Always cheery, always helpful, always kind.
Reviewed on: 4/3/2018Service requests handled promptly. Friendly doormen and women.
Reviewed on: 4/1/2018Always very welcoming and responsive
Reviewed on: 3/14/2018Anita and the team are a dream come true unfortunately my work is taking me abroad.
Reviewed on: 2/8/2018Everything went smooth, moving is always a complicated and da time for adjustment. The entire team, from Anita to Front Desk deserves praise, they make my new home exceptional. Thank you for all your help. I dont know not yet all the names of everybody but again, from Anita to Mike to Ernesto to Christine, all are five-star. Thank you
Reviewed on: 1/22/2018All of the workers at the Longacre house have been great and the service has always been spectacular.
Reviewed on: 1/20/2018Love long acre house the apartment and staff are wonderful thank you
Reviewed on: 12/18/2017The staff at Longacre is wonderful, very responsive and attentive to any needs or requests we have
Reviewed on: 12/8/2017From the doorman’s to the service to Anita Dias I have to say I feel very safe and well taking care of 5 stars
Reviewed on: 10/29/2017Love Longacre House and the team, they are New York best staff.
Reviewed on: 10/19/2017Very good so far. My service requests were completed quickly and the doorman has been very helpful with my packages
Reviewed on: 10/16/2017Cynthia particularly has been amazing professional and helpful. Steps ahead the entire time.
Reviewed on: 10/16/2017I will be staying with Equity residential but in San Francisco as my company is relocating me at the end of the year
Reviewed on: 10/9/2017Excellent service and very pleasent staff. I feel very happy and welcomed living in this building
Reviewed on: 9/29/2017Many people have gone out of there way to make my move in and first week far better than any Ive ever experienced. Cynthia has been wonderful and has already helped me out of a few bindes. The maintenance staff and concierges have all been so helpful polite and friendly.
Reviewed on: 9/26/2017So far very satisfied with the responsiveness of the service and easy of use with the online system
Reviewed on: 9/19/2017Everyone has been so helpful and its made moving in much less stressful. I wanted to live at Longacre because I immediately felt comfortable and at home when we visited to look at apartments. It still feels that way. A big thanks to Cynthia and everyone else thats helped us.
Reviewed on: 8/30/2017I appreciate that everyone in the leasing office and front desk are very professional and helpful. Everything from viewing the apartment, signing the lease and moving in was made simple and efficient.
Reviewed on: 8/30/2017The people are very helpful and have made moving to New York much less stressful
Reviewed on: 8/14/2017Friendly staff. Great location. Great service
Reviewed on: 8/2/2017Longacre House is a well run community. The staff is highly professional, friendly, and helpful. Move-in went smoothly. Very nice place to live!
Reviewed on: 6/28/2017Everyone has been very helpful and the front desk staff is lovely!
Reviewed on: 6/1/2017The staff has been very helpful and friendly
Reviewed on: 5/29/2017Cynthia and her manager bent over backwards to help our dream come true moving into this apartment. Anything we needed help with Cynthia was there to make it work.
Reviewed on: 4/8/2017Excellent building management. Very responsive on everything from repairs to lease questions.
Reviewed on: 4/7/2017Cynthia has been very considerate and accommodating in our mo e to NYC.
Reviewed on: 3/14/2017Super helpful and so nice to interact with during application and lease signing process
Reviewed on: 1/22/2017Very impressed with maintenance staff, concierges and leasing office. Tremendous teams!
Reviewed on: 12/12/2016The front desk and maintenance staff have been really kind and great overall. I like them a lot. When do we get a list of all the names so we can give bonuses? Thanks.
Reviewed on: 12/3/2016I loooooove our door people. Particularly Micheal and Michelle (at Longacre).
Reviewed on: 9/28/2016Moving to Longacre house has been among the most seamless I've experienced! Everyone has been so helpful and generous with their time and assistance - I couldn't have asked for a smoother move! Since I have moved in, I am yet to find any aspects of living at Longacre that I am dissatisfied with - overall a wonderful building with amazing staff. Thank you!
Reviewed on: 9/12/2016I have moved around a lot for work before settling here- I am so grateful to be living here- everyone has been so nice and welcoming.
Reviewed on: 6/21/2016Doormans are very friendly and helpful. Michelle and Michael go over and beyond to make sure I have everything I need and that I am happy in the building. They make the building a great place to live!
Reviewed on: 6/10/2016The front desk team is the best. Actually I really think the entire staff at the apartment is sensational and a pleasure to know.
Reviewed on: 3/5/2016Wish I could stay longer. Keep up the good work!
Reviewed on: 2/3/2016Anita and her staff were extremely helpful in the apt selection, rental, and relocation process. My previous rental management company probably did everything imaginable to make the moving experience difficult. Anita and her team not only make the move seamless, but also helped accommodate for the lacking care and concern of my previous rental Managment company ... Including an expedited move in - which required a coordinated effort of the management and maintenance teams. I am truly happy with my lease - and very pleased with the entire process .. Which is classically painful in New York City.... Truth be told, Anita and her team saved the day.
Reviewed on: 1/13/2016The staff is very good - the concierge and office. I feel like I have personal attention, and am well taken care of.
Reviewed on: 1/10/2016It has been a wonderful experience and I hope to someday be able to live here again. Michelle Washington, Michael, Anita, Joe, Nino, all of the people who work here consistently go above and beyond and are great assets to this property. I love the apartment itself, the location, the cleanliness. Thank you for everything!!
Reviewed on: 9/28/2015Very satisfied with the building. In particular, I want to commend the staff for making it an excellent place to live - not only is everyone incredibly friendly and professional, but any service request I've ever put in (over the course of nearly 5 years
Reviewed on: 7/15/2015Office staff was friendly and reliable. I enjoyed living here very much. Thank you.
Reviewed on: 7/13/2015Concierge staff was excellent.
Reviewed on: 7/4/2015Everyone is so friendly. Michele and the front desk team is extraordinary!
Reviewed on: 6/18/2015Everything is good. Thank you!
Reviewed on: 4/3/2015I truly enjoyed staying at Longacre. I'll definitely choose Longacre again if I were to come back to NYC!
Reviewed on: 3/31/2015thanks to the whole staff for being so great!
Reviewed on: 2/15/2015My move in was so seamless and the service from the maintenance and concierge staff was great! I've been here less than a month and it already feels like home!
Reviewed on: 1/14/2015I have been here four years and have been very happy hear. The staff is great, the service is great, love being in this area, awesome views, great apartment.
Reviewed on: 12/18/2014One of the main reason I leased at Longacre House was Michelle Washington at the Concierge Desk, her warm,welcoming smile and excellent customer service during my initial walk in to the building inquiring about an apartment. She is definitely the person I like to see at the desk representing the company. Michael Diaz, evening concierge greets the residents with a grand smile including his singing. Cordon Heber, handyman has been very great with handling service request very quickly and has an excellent attention to detail. The office team is great!
Reviewed on: 11/6/2014I OVE LONGACRE :D
Reviewed on: 10/1/2014I'm very happy with the location of my apartment; also, the place is clean and quite.
Reviewed on: 6/25/2014This is a gem of a building when it comes to the folks working there. Anita, Emily, Michelle, 'Rockstar' Michael, Danny, Heber are all incredibly friendly, courteous and helpful. It is amazing that in such a short time, I actually remember all their names!!! My wife and I feel truly special every time we walk into the building. That's saying a lot for New York City:-)
Reviewed on: 5/13/2014For ten years we have been 'outrageousdly' delighted to live here. The location is wonderful. The staff has always been quite wonderful in every respect. We ttruly are leaving sadly due to health reasons. We thank you.
Reviewed on: 4/29/2014The staff is incredible at this building - always friendly, willing to help and go beyond the call of duty.
Reviewed on: 1/29/2014Anita Dias & Michelle Washington are great staff members
Reviewed on: 12/8/2013Ms.Kelleigh was very helpful and thoughtful for all works I had to do and concerns I had prior to move in. Concerge desks did good work for my move-in. I am very satified with your apartmet.
Reviewed on: 11/23/2013I am extremely pleased with the flexibility offered by the online access to pay my bill and submit service requests. I am also extremely pleased with this location and the amenities here.
Reviewed on: 11/1/2013Great building and staff.
Reviewed on: 10/26/2013Love the staff. They make me feel welcome coming home everyday.
Reviewed on: 10/14/2013I have had an overall lovely experience at Longacre and would recommend it.
Reviewed on: 9/25/2013Longacre House has been an amazing place to live. The staff here have been wonderful. They are top notch and have made my move in and move out process very smooth.
Reviewed on: 8/30/2013I want to take this time to comment on the lobby staff. Michelle Washington is the concierge that keeps the building running. She knows all the residents and keeps the building safe. Michelle goes above and beyond to make everyone happy and safe.
Reviewed on: 7/7/2013Amazing move-in experience. Danny Fernandez has been particularly helpful and has made my move-in experience wonderful. Thank you!!!!!
Reviewed on: 7/7/2013This was amazing. my daughter will be back in new york next summer and we will want to stay at longacre house again. we will recommend it to everyone. great building great maintenance and great admin staff
Reviewed on: 6/28/2013I chose this apartment because I was looking forward to a lovely location managed by a top notch property management company. I am very please to say that my expectations have been met and even exceeded. Thank you.
Reviewed on: 4/24/2013Things run smoothly here.
Reviewed on: 4/7/2013The management and maintenance staff at Longacre House, 305 W. 50th St, New York City, is fantastic. They are totally responsive to all needs and one honestly feels like they would do anything for a resident. They always have a smile for residents. Particularly: Anita Dias in the office; Michelle, Michael, Ernesto and Hector at the lobby front desk; Joe, Nino, Jose as porters; and Kenny for apartment maintenance and repair. Plus others whose names I don't know. They are a credit to Equity Residential and a delight to deal with always.
Reviewed on: 4/1/2013Anita is a tremendous asset. She made us feel like family from day one. The front desk team is always friendly -- and Danny and the rest of his team are helpful and professional. We love it here!
Reviewed on: 3/25/2013The move-in went smoothly and we are pleased with our apartment.
Reviewed on: 3/25/2013We are very happy with 305 w 50th street. The building staff are welcoming and very good at their jobs. They make this home.
Reviewed on: 1/7/2013The staff at the door are truly exceptional. Michael Diaz and Michelle Washington, in particular, deserve special recognition. They always made us feel very welcome here.
Reviewed on: 1/5/2013Ryan & his team are always very responsive to requests -- really appreciate that!
Reviewed on: 1/2/2013It has been a pleasure living here. I wish I lived here since I arrived in New York. Thank you
Reviewed on: 12/12/2012My experience moving from an equity apartment in VA to NY has been outstanding. I want to especially mention Anna Gan from the Longacre House for her professionalism, courtesy, and being extremely helpful to make my apartment finding/move/transition an easy one!
Reviewed on: 11/14/2012The staff was absolutely wonderful.
Reviewed on: 10/11/2012I feel very safe and secure at Longacre House. Everyone in the building, particularly Michelle and Michael at the front desk are always welcoming and I'm so happy to call this building home.
Reviewed on: 9/21/2012The highlight of living at the longacre was not the office staff - but largely Michelle at the front desk. She makes the apartment building a home rather than just a housing. She was the best part of the longacre for the years I lived there.
Reviewed on: 9/3/2012The staff has been wonderful - we will miss them.
Reviewed on: 8/29/2012We are thoroughly satisfied. Concierge staff is excellent. Building is beautifully maintained.
Reviewed on: 8/15/2012Longacre House has really exceeded my expectations. I plan to stay for several years. Thank you so much!
Reviewed on: 7/21/2012The staff at Longacre house are wonderful.
Reviewed on: 7/3/2012The concierge especially Michelle is very helpful. Michelle does her job extremely well. She is very attentive and aware of everything going on in the lobby and building.
Reviewed on: 6/30/2012Anita and Danny were outstanding-thanks for having them a part of the community.
Reviewed on: 6/13/2012Altough I am leaving NYC soon, but if I have a chance to come back to live in NYC, I will surely try to stay in your appartment
Reviewed on: 6/4/2012The staff is great and the building looks brand new even after 13 years. Your staff is very professional, responsive and always have a smile on their face.
Reviewed on: 5/26/2012great experience sorry we have to move maybe next year - excellent staff
Reviewed on: 2/28/2012great experience sorry we have to move maybe next year - excellent staff
Reviewed on: 2/28/2012So far this experience has met and/or exceeded our expectations.
Reviewed on: 2/7/2012the staff (in particular, ryan, and the maintenance guys) is always extremely responsive, which i really appreciate. and michelle always makes me feel like she's delighted to see me -- and my guests too -- so nice. herber is a total gem, too.
Reviewed on: 1/1/2012We really love living here thanks
Reviewed on: 12/14/2011Anita Dias was wonderful throughout the process, as was the entire valet and concierge staff. All in all, a great experience to date.
Reviewed on: 11/25/2011The move in was very easy and the maintenance staff were and continue to to be very nice, respectful and prompt. we are very happy with this choice. thank you.
Reviewed on: 10/13/2011Estamos contentos.
Reviewed on: 8/23/2011Everyone that works here is great - very friendly.
Reviewed on: 8/2/2011The staff fantastic, a pleasure to deal with Just a great group of people The apartment and the building is well kept and we enjoy living here
Reviewed on: 7/2/2011Danny was exceptionally helpful to me when moving in- going above and beyond in several matters!
Reviewed on: 6/25/2011Very satisfied with the whole move in experience, very proffesional.
Reviewed on: 6/15/2011Great place to live and very courteous staff.
Reviewed on: 5/21/2011Thanks EQR
Reviewed on: 5/2/2011The maintenance and concierge staff is absolutely fantastic. Michael, Michelle and Ernesto at the front desk and the entire porter/maintenance staff are courteous, friendly, responsive, thoroughly professional.
Reviewed on: 4/1/2011Great place to live; not one negative experience whatsoever
Reviewed on: 3/9/2011We are pleased to live at Longacre House.
Reviewed on: 9/7/2010Micheel, Michelle and Carlos are absolutely the best!
Reviewed on: 8/7/2010Ha sido muy agraddable
Reviewed on: 6/30/2010