Attentive doorman, clean facilities, timely and prompt response time to maintenance requests. Friendly staff
Reviewed on: 10/23/2023The doormen are the life of the building and it is a joy to see them everyday.
Reviewed on: 10/4/2023Front desk and maintenance are so kind and attentive
Reviewed on: 8/12/2023Professional, friendly, great staff.
Reviewed on: 7/29/2023Everyone is helpful
Reviewed on: 7/25/2023They’’ve been very helpful and kind in the move in process as well as on a day to day basis
Reviewed on: 7/22/2023Great apartment
Reviewed on: 7/20/2023People very helpful and front desk very nice
Reviewed on: 7/5/2023They always maintain positive helpful attitude and they always provide quality service.
Reviewed on: 7/1/2023Everyone is so nice and helpful.
Reviewed on: 6/30/2023The team has been helpful and welcoming
Reviewed on: 6/27/2023Property and building management have been very responsive and helpful thus far.
Reviewed on: 6/1/2023The apartment is lovely, and very bright. I love that there are no shared walls so it’s very quiet. Management staff as well as the building staff door, porters have been very helpful and welcoming.
Reviewed on: 5/27/2023I love the people that work hear and feel so safe and comfortable communicating with them all!!!
Reviewed on: 5/16/2023The doormen are exceptional! When we have a maintenance issue someone is always on call and ready to assist us right away.
Reviewed on: 5/1/2023Everyone here is so kind and helpful
Reviewed on: 4/26/2023very quick to get things done
Reviewed on: 4/5/2023Everyones amazing and great at their jobs. Seeing Terrence and Yash every day is a pleasure.
Reviewed on: 12/8/2022I know I am able to email or ask for help when needed and I love the doormen in the building!
Reviewed on: 11/26/2022Team takes time to respond to emails and maintenance calls
Reviewed on: 11/16/2022The building team has also been very helpful.
Reviewed on: 11/9/2022So far everyone has been very friendly, cooperative, and communicative. I feel is any questions or issues come up, all staff would be happy to assist me and guide me in the best steps to a resolution.
Reviewed on: 4/29/2021So far everyone has been very friendly, cooperative, and communicative. I feel is any questions or issues come up, all staff would be happy to assist me and guide me in the best steps to a resolution.
Reviewed on: 4/29/2021The building is beautiful, the people are wonderful, I couldn’t be happier.
Reviewed on: 4/19/2021The building is beautiful, the people are wonderful, I couldn’t be happier.
Reviewed on: 4/19/2021It has been a wonderful place to live! Clean, great amenities, excellent and helpful and very kind staff, beautiful apartments, and great tenants!
Reviewed on: 3/29/2021Whether it’s the leasing office or the doorman, everyone has been cordial and helpful to me.
Reviewed on: 3/28/2021I loved living at Parc East. Everyone was so kind and the employees always made you feel at home. I always felt safe and comfortable. Thank you !
Reviewed on: 1/28/2021So great! Everyone has been here to help every step of the way. I have recommended this building to so many people already.
Reviewed on: 12/16/2020The leasing team made everything very simple, and they have continued to provide support as Ive gotten settled in. The front desk team has been very helpful as well.
Reviewed on: 11/20/2020Doorman are lovely and everyone who has helped us so far is super responsive.
Reviewed on: 11/1/2020Extremely helpful
Reviewed on: 10/23/2020Maintenance and door man teams are amazing!
Reviewed on: 9/3/2020I have loved living here. Everyone is nice and helpful and the move in process was smooth.
Reviewed on: 8/13/2020Great staff. First class service by all staff. The building is well maintained. The staff care for the residents.
Reviewed on: 7/24/2020The team has been very helpful with the process various requests. Thank you everyone for welcoming us into our new home!
Reviewed on: 7/13/2020Maintenance requests are handled quickly. Front desk members are very helpful and friendly.
Reviewed on: 7/2/2020Ms Safia is wonderful community manager, always there when you need her
Reviewed on: 6/5/2020The team has exceeded all expectations I’ve had.
Reviewed on: 4/30/2020The whole team is super friendly, helpful, and always be counted on to give a nice happy smile!
Reviewed on: 4/27/2020The complex is clean and the maintenance staff is very quick to respond to any issues. All of the doormen are friendly and welcoming which is nice to come home to. The apartments are spacious and have beautiful views from the large picture windows. Overall I’m happy living here.
Reviewed on: 2/26/2020Very helpful on move-in day and communicated responsibilities with me clearly.
Reviewed on: 9/20/2019The door staff is very generous and goes out of their way to learn our names and accommodate any requests we have.
Reviewed on: 9/3/2019Kristen has been quick in her response times and able to answer questions and follow up on service requests as they come up.
Reviewed on: 8/10/2019Terrance is awesome
Reviewed on: 7/28/2019I love everything about this building.
Reviewed on: 6/7/2019Always willing to help
Reviewed on: 5/30/2019The maintenance team always completes requests in a timely manner and the front desk staff is very friendly and helpful.
Reviewed on: 5/6/2019Very friendly and helpful.
Reviewed on: 4/1/2019Concierge staff and maintenance staff are all incredible!
Reviewed on: 3/26/2019Service comes quick after a request is put in.
Reviewed on: 3/20/2019The door staff is excellent!
Reviewed on: 2/26/2019The doormen and doorwomen are great - they do a wonderful job and are super helpful. We have been satisfied with the service team as well.
Reviewed on: 2/11/2019Concierge team is great
Reviewed on: 2/6/2019LOVE the staff especially all the consierges. they make the building what it is
Reviewed on: 2/4/2019Very nice people and have been there for any issue that had risen
Reviewed on: 1/23/2019Everyone has been beyond exceptional! The staff and facility is amazing
Reviewed on: 1/18/2019The team has been very easy to work with. Every thing that has been brought to their attention has been resolved, usually in a timely manner. They have made living here the past 7 months extremely enjoyable and comfortable. There’s a true sense of community here.
Reviewed on: 12/12/2018Responsiveness has improved. Concierge staff is wonderful
Reviewed on: 12/11/2018The staff is great and always are helpful when we need it!
Reviewed on: 12/7/2018The team are always friendly and willing to help
Reviewed on: 11/23/2018Very nice building great staff
Reviewed on: 11/20/2018All deliveries are very easy and staff is very accommodating.
Reviewed on: 9/10/2018The team has been great. Starting with the doormenwoman, always so friendly and welcoming. The maintenance people have helped me as well. I have no complaints so far. The building is in tip top shape and I love my apartment !
Reviewed on: 9/7/2018The team has met all of my expectations. All of the doormen are kind and friendly and go above and beyond with helping me with heavy packages etc.
Reviewed on: 8/25/2018Great experience - fantastic service team.
Reviewed on: 8/2/2018Everybody has been great!! Special shout out too Terrance and the rest of the doormen for being so hospitable!
Reviewed on: 7/30/2018Front desk staff is wonderful!
Reviewed on: 6/21/2018Very well. People are very responsive and truly care about the residents living here.
Reviewed on: 6/8/2018The team are always courteous, helpful and friendly. I think they do a great job.
Reviewed on: 5/7/2018Great first apartment. Friendly doormen. Quick service request responses
Reviewed on: 4/17/2018Everything has been great! Thanks for the friendly staff st the front desk and for taking care of everything when we have a question or concern.
Reviewed on: 3/15/2018The staff has been impeccable. Concierge are friendly and helpful. Maintenance responsive and efficient. Overall great experience.
Reviewed on: 3/7/2018Service requests are responded to quickly
Reviewed on: 2/7/2018Doormen and maintenance are great and helpful. Overall, there’s good communication to the residents.
Reviewed on: 2/6/2018The team has met my expectations to the fullest. The service team always comes quickly and fixed whatever needs to be fixed which has been awesome.
Reviewed on: 1/30/2018very cooperative, helpful and courteous
Reviewed on: 12/23/2017The service, concierge and leasing staff have always been so accommodating. Great service! Great location! Love the new hallway updates. I will miss Parc East and the staff.
Reviewed on: 11/13/2017Safia was extremely friendly and knowledgeable from the start. She is always very responsive to emails and did her very best to make our apartment so great.
Reviewed on: 9/24/2017Everyone is very friendly and accommodating.
Reviewed on: 9/20/2017So far I have loved living in this building. The apartment is amazing and the location is ideal.
Reviewed on: 9/15/2017All of the staff members are extremely helpful and friendly
Reviewed on: 9/2/2017Warm, friendly - makes you feel like family. Always willing to go above and beyond to help.
Reviewed on: 8/29/2017Great building and beautiful apartments. But above all else was the doormen. They were truly outstanding and made the experience of living in this building 10x better than it already was! Thanks for everything!
Reviewed on: 8/21/2017Assisted throughout the process and made moving very simple.
Reviewed on: 8/20/2017very welcoming, helpful with move in tips and questions
Reviewed on: 8/6/2017I had a great time during my 3 year stay at Parc East and now I am ready to explore something different in a different neighborhood. My experiences living here have been only positive.
Reviewed on: 7/12/2017Very responsive!
Reviewed on: 7/11/2017The team has been extremely helpful in getting settled
Reviewed on: 7/7/2017The doormen are incredible. Theyre helpful, always remember my roommate and me, and are always pleasant to talk to!
Reviewed on: 6/19/2017Very attentive and helpful to all of my needs and able to answer every question I had
Reviewed on: 6/1/2017Extremely Smooth Process
Reviewed on: 6/1/2017I felt that your team made my transition into Parc East very easy. I like the update emails, as well. They keep me informed.
Reviewed on: 5/18/2017If I ever have a service request, it is dealt with right away. The doormen are extremely friendly and my mail and packages are always on time!
Reviewed on: 5/9/2017The staff in Parc East is extremely helpful, friendly and approachable. The sales team ensured that the flooring was completed and apartment was ready for us to occupy on the date of our moving. The entire moving process was smooth thanks to the great sales team
Reviewed on: 4/21/2017Attentive and responsive
Reviewed on: 3/13/2017Safia is great!! She was very helpful and responsive during the move in process
Reviewed on: 3/9/2017The whole leasing office, service team and concierge staff have all been wonderful!
Reviewed on: 12/13/2016Office and service staff are awesome! Keep up the great work :)
Reviewed on: 10/7/2016Thank you for your usual prompt response to problems or requests.The staff are the BEST !
Reviewed on: 9/1/2016Leasing office, service team, and concierge all have been great. Very helpful and made moving in an easy process.
Reviewed on: 7/7/2016Staff at all levels is great. Sense of urgency and very helpful for service requests.
Reviewed on: 6/13/2016So far I am really enjoying living here and all of the building staff have been extremely accommodating and friendly!
Reviewed on: 7/17/2015I Have enjoyed living here very much these past 4 years. Parc East is a great apartment building.
Reviewed on: 6/16/2015It is overall a great apartment, and good location.
Reviewed on: 5/28/2015Everything was beyond expectations
Reviewed on: 5/22/2015Francisco was the best doorman! All management staff were excellent.
Reviewed on: 4/8/2015The staff is wonderful, always very kind and helpful. I've been a resident for 3 years now and service requests are always handled in a timely manner. Thanks!
Reviewed on: 3/24/2015Living in Parc East was wonderful! I truly am sad to be moving out - My apartment has been a great place to live. The staff, particularly the doormen, servicemen, maintenance crew, etc. has been a pleasure to get to know. I will miss it!
Reviewed on: 2/5/2015Parc East is great. Great staff all around.
Reviewed on: 11/13/2014We are happy so far with our move in, and with all services that have been provided to us!
Reviewed on: 11/6/2014Mike john robin will and Francisco make the building. They're great day in and day out
Reviewed on: 10/29/2014It is a pleasure living in this Equity Residential building. The management and attentive staff are true professionals and highly skilled in the art of making living in Parc East a great experience.
Reviewed on: 9/3/2014I truly enjoyed living at Parc East and calling it home. Great experience
Reviewed on: 8/14/2014All of the doorman (Francisco, Miguel, and William) were impeccable and made the living experience wonderful. We lived in Parc East for over 2 years and 4 months and a main reason for our stay was the doorman. Furthermore, the maintenance staff (especially Elvis Jerez) was amazing as well. He went beyond the call of duty during our move-in and through our stay. He was always there to help and always did a great job. The doormen and Elvis should be recognized for making our time at Parc East a positive one.
Reviewed on: 7/25/2014It was great to work with Evelyn at Parc East. We were very happy with the entire process and the community. We looked at over 100 places in NYC before we made a decision.
Reviewed on: 5/9/2014The doormen are wonderful and the location is very convenient for me.
Reviewed on: 4/15/2014I've had a great experience with Parc East all around! Amazing and friendly office and maintenance staff who have communicated with me every step of the way.
Reviewed on: 3/26/2014Great building, great community, but sometimes the elevators are really really slow.
Reviewed on: 10/27/2013The doormen, porters, handymen etc are great group of guys.
Reviewed on: 10/2/2013After using another management company last year, I am very satisfied with the property management office. Todd was very professional and helpful. I would definitely recommend the Parc East apartments to anyone.
Reviewed on: 9/30/2013Very speedy response to maintenance requests
Reviewed on: 4/23/2013Very helpful staff, thank you.
Reviewed on: 4/17/2013I loved living in Parc East. Everyone was always so kind. I will miss it!
Reviewed on: 1/29/2013I have been very happy with the doormen and maintenance staff. I really appreciate that they have taken the time to get to know me, not just recognize me.
Reviewed on: 1/21/2013After six months, we have enjoyed living at Parc East. The staff is great. They were especially amazing during the aftermath of Hurricane Sandy. Thank you!
Reviewed on: 11/12/2012Great doormen, gym in building is very convenient, very quick maintenance. Overall good price.
Reviewed on: 11/11/2012The thing I will honestly miss most is everyday interactions with the apartment staff, especially the doormen. They truly made living at Parc East unforgettable and I will miss them dearly.
Reviewed on: 7/10/2012Delighted with our new home. The staff has been wonderful.
Reviewed on: 6/29/2012Leasing Staff were and continue to be very professional and prompt! A pleasure to work with.
Reviewed on: 6/27/2012A great overall experience thus far. Thank you.
Reviewed on: 4/27/2012Good place to live
Reviewed on: 4/14/2012Whitney was extremely helpful during my relocation. She was highly responsive and answered all of my questions. A+++++
Reviewed on: 1/27/2012Only had 2 issues in my 3 years and those were handled quickly and professionally - The lobby and maintenance staff are very firendly and a pleasure to talk to.
Reviewed on: 11/25/2011Whitney at Parc East was great! I was looking for an apartment for immediate move in and was dealing with very strict time constraints. Whitney showed me the property on a Thursday and was so helpful and responsive with my questions and concerns that I was able to apply and sign a lease the next day, and move in the following day! I was so impressed that she was so helpful and understanding of our situation. I have lived in the apartment community for about a month now and have truly enjoyed the living experience.
Reviewed on: 10/29/2011Doormen are terrific - very helpful and courteous at all times.
Reviewed on: 10/8/2011The service personnel in this building are, and always have been the nicest and best. They are (with one exception)immediately responsive and accomodating.
Reviewed on: 8/31/2011We have been very happy at Parc East. Doormen and Maintenence Employees are wonderful. Apartment is nicely located in New York and we have a great view of the city.
Reviewed on: 8/26/2011I had a number of problems upon moving into the apartment (most notably a faulty / leaking air conditioner). Though it was frustrating to deal with this in my first week in a new apartment, I could not be happier with the service that Todd and the Parc East team have provided in response. Todd was incredibly responsive and professional in addressing all of my needs. Thank you!
Reviewed on: 8/8/2011Excellent experience. Great place to live.
Reviewed on: 8/3/2011Very good experience. Liked living in the building. Staff was always responsive, helpful and professional.
Reviewed on: 7/9/2011It's been great!
Reviewed on: 6/28/2011Enjoyed spaciousness of the apartment
Reviewed on: 6/23/2011We have loved living here and LOVE the doormen and maintenance staff--we've been very well taken care of. Thank you!
Reviewed on: 6/7/2011Love everything about the apartment
Reviewed on: 5/27/2011Doormen have always been super friendly and amazing throughout our two years living here.
Reviewed on: 5/19/2011My first month with Parc East as my home has been everything I could ask for and more. Wonderful, friendly, & responsive staff.
Reviewed on: 4/8/2011Parc East is a great place to live. Particularily I would like to call out Tara, Will, and Mike B, who have done a phenominal job over the past year.
Reviewed on: 1/7/2011Great place to live- this is my first apartment, and I have had a very positive experience. Our doormen (especially Francisco Medina and William Osorio) have always made us feel safe and welcome, and we have never had issues with any deliveries or letting our friends up to our place. Parc East has made NYC finally feel like home for me.
Reviewed on: 12/27/2010I have now been living at 240 East 27th Street for 7 months and would like to say that I am very happy. The building is great and the staff is very friendly and helpful.
Reviewed on: 10/6/2010Everything has been going great. My roommates and I are extremely happy living here!
Reviewed on: 6/28/2010I love my place and would highly recommend Equity Residential apartments to anyone!
Reviewed on: 3/21/2010This was my first experience moving into an apartment and it was extremely smooth and easy which made the whole transition process stress-free. I can only hope all my moving experiences are this great in the future!
Reviewed on: 3/5/2010I am very happy living at Parc East. Everything is going smoothly thus far, and I thank you for all your help!
Reviewed on: 12/27/2009Overall, my roommate and I have been very impressed by Equity Residential and are extremely happy with our new home! Thank you so much!
Reviewed on: 9/13/2009the management team has done an outstanding job. Bill and Tara are great. Doormen are fantastic.
Reviewed on: 2/17/2009I absolutely loved this building. The management and staff are great and if financial situations were different, I would have stayed and will be happy to move back in the future.
Reviewed on: 1/26/2009Thank you for the many improvements in the building- it makes a big difference! Also the doormen are lovely- we especially love William. He's an angel!
Reviewed on: 2/24/2008