The entire team is kind, responsive and efficient.
Reviewed on: 5/31/2023Excelled.
Reviewed on: 5/26/2023The team is always in a great mood and brightens the day.
Reviewed on: 5/11/2023They keep me and my roommates well informed and up to date with relevant information.
Reviewed on: 5/11/2023The in-building team at Murray Hill Towers is amazing. The doormen are extremely helpful and nice, maintenance is very speedy and kind. I cannot say enough nice things about the employees at Murray Hill Towers.
Reviewed on: 5/5/2023The staff of the building is excellent and deserves five stars.
Reviewed on: 4/25/2023Very helpful and quick response time
Reviewed on: 4/17/2023Maintenance staff and doormen are amazing!
Reviewed on: 4/4/2023Service requests are always responded to in a timely manner
Reviewed on: 11/27/2022I haven’t gotten much of a chance to interact with everyone but the doormen are fantastic!
Reviewed on: 11/17/2022The team is very responsive to any issues and very understanding of any help we ask of them
Reviewed on: 11/4/2022Attentive team thats nice and welcoming. Deal with issues very quickly.
Reviewed on: 3/22/2021Everyone is kind and helpful
Reviewed on: 3/11/2021Everyone staff member I have encountered so far has been incredibly pleasant and I appreciate them all!
Reviewed on: 2/10/2021All staff has been friendly, attentive, and helpful from the start.
Reviewed on: 11/16/2020Team and staff are nice and helpful!
Reviewed on: 10/19/2020Very helpful and nice
Reviewed on: 10/16/2020The front desk staff are exceptionally nice and very friendly. They always go out of their way to help you and always do so with a smile. I have only had good experiences with the office staff. When you contact them with a question, they get back to you quickly and are very helpful.
Reviewed on: 9/9/2020The team is awesome!
Reviewed on: 8/23/2020The team itself is great. I just moved in this month and it has been amazing compared to previous living experiences.
Reviewed on: 8/22/2020The staff is wonderful
Reviewed on: 8/16/2020The team has been very helpful in answering any questions we have had about the building, explaining all of the amenities, directing us to new places in the neighborhood and overall making us feel very welcome in our building.
Reviewed on: 7/20/2020front desk team is always so helpful
Reviewed on: 6/11/2020Everyone is so nice and always willing to help if you need something
Reviewed on: 6/8/2020Staff is very courteous and friendly.
Reviewed on: 5/13/2020The team is very friendly, helpful and understanding.
Reviewed on: 4/23/2020Thomas is such a caring and hard working manager.
Reviewed on: 10/5/2019There is always someone at the front desk ready and eager to help me with anything that I have needed. I have been receiving timely responses from everyone on staff, pleasantries whenever I walk past someone on the team, and I am very appreciative of everyone who does their part.
Reviewed on: 10/3/2019Always with a smile and helpful
Reviewed on: 10/2/2019The staff has been very helpful with anything needed
Reviewed on: 9/4/2019The staff is very friendly and helpful. You can tell they care and make you feel at home.
Reviewed on: 8/21/2019Nicest doorman as well as office staff!
Reviewed on: 8/16/2019Very responsive
Reviewed on: 7/21/2019Love the doormen and maintenance staff!
Reviewed on: 6/13/2019The staff in the leasing office has done a good job responding to questions and requests
Reviewed on: 6/3/2019The doormen are truly great! Whenever we put in a maintenance request, it happens immediately, which is also great!
Reviewed on: 5/22/2019Great service and very personable
Reviewed on: 5/17/2019Great. Jeff has been incredibly helpful and friendly in facilitating my move in to Murray Hill Tower
Reviewed on: 5/12/2019Very kind and helpful. Prompt to fix any issues I may have.
Reviewed on: 4/29/2019The staff and doormen are very attentive. They always have a smile on their faces!
Reviewed on: 4/25/2019The team at Murray Hill Tower is excellent. Any maintenance issues are addressed quickly and the conciergedoormen are all very friendly and helpful.
Reviewed on: 4/24/2019All of the people who work at Murray Hill Tower have been so welcoming. Achille has been super accommodating in helping us get set up. The guys at the door are always very friendly.
Reviewed on: 4/15/2019Team has been great!
Reviewed on: 3/15/2019Very friendly
Reviewed on: 3/5/2019While moving in, the front desk staff has been extremely helpful with coordinating pickups and dropoffs of my packages. All super friendly!
Reviewed on: 2/19/2019The front desk team and service team are amazing!
Reviewed on: 2/19/2019Everyone’s nice and available to help at all times.
Reviewed on: 1/11/2019The team is doing great!
Reviewed on: 11/1/2018Very kind staff, always quick to help
Reviewed on: 10/23/2018Very kind and helpful. Doorman has already gone above and beyond for me in my first week of being here!
Reviewed on: 9/22/2018Min has been very good at communicating with us and building staff is friendly.
Reviewed on: 8/21/2018All staff are courteous and friendly.
Reviewed on: 8/10/2018I have been very satisfied with the cleanliness, the door men, and overall friendliness and ease of monmving in.
Reviewed on: 7/17/2018Moving in was extremely easy
Reviewed on: 7/15/2018All of the staff is amazing.
Reviewed on: 6/19/2018Very helpful and pleasant
Reviewed on: 5/25/2018Very helpful with all questions presented to them - gave great tips and referrals!
Reviewed on: 5/17/2018All doormen are polite and always willing to help!
Reviewed on: 4/18/2018Incredibly! Everyone is super friendly and always there for whatever we need.
Reviewed on: 4/4/2018Everyone is very friendly and always helpful!
Reviewed on: 3/15/2018Great service!!
Reviewed on: 3/6/2018Every service request is handled in a timely manner. Staff is also very welcoming and friendly!
Reviewed on: 2/13/2018The team is very friendly and efficient
Reviewed on: 1/20/2018Everyone is very helpful and nice
Reviewed on: 12/25/2017Ive been there for 12 years and the staff is excellent. Easy and convenient.
Reviewed on: 12/15/2017Everyone I’ve interacted with is extremely kind
Reviewed on: 12/3/2017All is just perfect
Reviewed on: 11/19/2017Everyone is always very friendly and willing to help right away. The people at the front always makes me feel welcome and knew my name only after meeting them twice.
Reviewed on: 10/28/2017staff is friendly, helpful, approachable
Reviewed on: 10/26/2017Yes super helpful
Reviewed on: 10/18/2017everyone is very helpful, chris was great in the move in process.
Reviewed on: 10/16/2017They are very attentive respond to emails and requests in a timely and effective manner.
Reviewed on: 10/10/2017The team is respectful and friendly.
Reviewed on: 9/29/2017Doormen and staff actually care about your experiences here and are very flexible and accommodating!
Reviewed on: 9/1/2017Everyone is very responsive and provides excellent service! The concierge team specifically goes above and beyond to ensure packages are delivered, doors are open, and above all they greet me with a smiling face!
Reviewed on: 8/22/2017Courteous Helpful
Reviewed on: 8/9/2017The leasing office has been extremely helpful throughout the move-in process. Ive been very pleased with my experience thus far.
Reviewed on: 8/9/2017Team has been very helpful and accommodating in helping me adjust to my new apartment.
Reviewed on: 7/28/2017Everyone is so friendly, helpful and make me feel like I am in a safe and comfortable space!
Reviewed on: 7/24/2017The Murray Hill Tower team is amazing! They answered all our questions and vdry welcoming. The team was extremely organized and helpful. Would recommend to any friend.
Reviewed on: 7/19/2017All staff is always so helpful and accommodating at anytime of the day
Reviewed on: 6/29/2017Maintenance staff is always on time, leasing office has always been great
Reviewed on: 6/3/2017Both maintenance team and leasing office have been helpful, responsive and supportive.
Reviewed on: 5/27/2017The team was very helpful in making my move as easy as possible.
Reviewed on: 5/16/2017Very friendly and attentive employees in the building.
Reviewed on: 5/16/2017Chris and the team have been amazing thus far
Reviewed on: 5/15/2017very helpful and quick to respond!
Reviewed on: 5/11/2017Concierge, all doormen, and Ralph have all been extremely helpful and welcoming!
Reviewed on: 5/8/2017Great team very responsive
Reviewed on: 4/4/2017Very responsive and helpful with all needs in the beginning stages of moving into Murray Hill Tower.
Reviewed on: 3/23/2017The team is absolutely amazing and they always go above and beyond to accommodate for their residents.
Reviewed on: 3/10/2017the team here has been excellent taking care of our needs. thank you.
Reviewed on: 2/12/2017Everything is going really well and I am enjoying a lot living at Murray Hill Tower. Thanks .
Reviewed on: 2/9/2016love it!
Reviewed on: 2/6/2016Alicia has been absolutely fantastic for us. Her responsiveness and willingness to go out of her way to help us in any way that she can has made the Murray Hill Tower a wonderful living experience.
Reviewed on: 7/16/2015The doormen, concierge and maintenance staff are the main reason I stay in the building they are all fantastic.
Reviewed on: 6/9/2015Wilson has been extremely helpful since we moved in. Wilson has gone above and beyond to ensure that our apartment is in the best shape it could be in. We are very appreciative of everything that he has done.
Reviewed on: 6/9/2015The doormen and maintenance staff are extremely pleasant.
Reviewed on: 1/9/2015Thank you for making the building such a lovely place to live. A special shout out to Wilson. He is our neighbor and when a service request goes in, will even come by on his day off. He really loves the building and it shows through his hard work. Keep up the great work Murray Hill!! :)
Reviewed on: 12/11/2014We found the entire staff from Doormen to Concierge services to maintenance people and the office staff to be super friendly, very helpful with every aspect of our move in. We are so happy to have chosen this building and look forward to living here.
Reviewed on: 6/24/2014Overall it was a good place to live. I think you have done a pretty good job.
Reviewed on: 4/2/2014Great experience. Thanks for everything!
Reviewed on: 4/1/2014I find this apartment community to be friendly, helpful and responsive to the needs of the apartment residents.
Reviewed on: 3/13/2014The building staff, doormen and porters, etc. are fabulous. They make all the difference.
Reviewed on: 2/4/2014I'd like to note how helpful the handyman was with my move and how he helped to hang a mirror in my apartment
Reviewed on: 1/14/2014Great experience thus far.
Reviewed on: 12/13/2013Good overall. Nice staff.
Reviewed on: 12/9/2013THIS HAS BEEN MY FAVORITE BUILDING TO LIVE IN. THE OVERALL EXPERIENCE WAS IDEAL. THE LOCATION HAS BEEN GREAT. I HAVE HEALH ISSUES THAT MAKE WALKING AROUND DIFFICULT AND THIS BUILDING HAS MANY PLACES NEARBY. THE STAFF ALWAYS RESPONDED QUICKLY TO SERVICE REQUESTS AND OTHER QUESTIONS WHICH MAKES THE LIVING EXPERIENCE MUCH BETTER. THE NEIGHBORS HAVE BEEN VERY NICE ALSO.
Reviewed on: 11/1/2013It is a great community and I hate moving on.
Reviewed on: 9/13/2013i enjoyed living at Archstone Murray Hill, its location is very good, close to my work and to the United Nations, so it is very convenient for diplomats and permanent missions staff. the apartments are sunny, and the staff are friendly.my kids enjoyed swimming in the pool and playing on the roof and in the play room. thanks for your efforts.
Reviewed on: 7/24/2013Charlie, Jonathan, Greg and Joe were beyond helpful. They were always there every step of the way. They present themselves in a professional manner but they welcome you with open arms. Thank you THANK YOU! I am very pleased!
Reviewed on: 7/3/2013Charlie & Jonathan were so great and responsive to our needs! We were so excited to sign or lease and had a seamless move in.
Reviewed on: 6/11/2013Staff was excellent! Very friendly. Also, any service request was attended too promptly and professionally!
Reviewed on: 5/31/2013I had just moved to new York ( initially by myself from Australia) and needed permanent accomodation. I chose this apartment almost immediately for all the reasons above answered in the survey. i found the whole experience easy and was a huge relief. We are completely satisfied with everything
Reviewed on: 5/28/2013The front desk staff and doormen are excellent.
Reviewed on: 5/24/2013The staff (front desk and doormen and porters) are extremely friendly and helpful.
Reviewed on: 4/10/2013