The Brooklyner Apartments Reviews
Reviews are based on experiences of actual residents.
Maintenance Staff
Grounds
Building Quality
Lauren R
Everyone has gone above and beyond to assist me with my move and I am very appreciative of the help.
Reviewed on: 12/4/2022Austin V
Friendly doormen, prompt and friendly service staff
Reviewed on: 12/2/2022Janina M
Absolutely loved living here! Unfortunately moving to Germany for work, only reason I am leaving :
Reviewed on: 11/23/2022Melissa P
Team is very helpful and courteous.
Reviewed on: 11/10/2022Abhipsit S
Overall good experience amazing concierge and porter staff. Good unit quality. Moving to another Equity property nearby.
Reviewed on: 11/1/2022Jacob T
Lori was great getting me set up and the doormen have been amazing.
Reviewed on: 4/22/2021Jacob T
Lori was great getting me set up and the doormen have been amazing.
Reviewed on: 4/22/2021Austin V
Lori was great during the touring, signing, and moving in process. Very helpful and friendly and really made the experience easy! Also very happy with the concierge staff that are also very friendly and helpful
Reviewed on: 4/21/2021Austin V
Lori was great during the touring, signing, and moving in process. Very helpful and friendly and really made the experience easy! Also very happy with the concierge staff that are also very friendly and helpful
Reviewed on: 4/21/2021Kyla C
Everyone is very friendly and inviting. I had a lot of questions about everyday activities and the concierges as well as the residents have been great in guiding me.
Reviewed on: 4/14/2021Kyla C
Everyone is very friendly and inviting. I had a lot of questions about everyday activities and the concierges as well as the residents have been great in guiding me.
Reviewed on: 4/14/2021Maria G
I’ve only been in the building for two weeks now. And I love it, it’s so calm, I’ve also been enjoying the amenities, and the staff is very welcoming and kind.
Reviewed on: 4/2/2021Maria G
I’ve only been in the building for two weeks now. And I love it, it’s so calm, I’ve also been enjoying the amenities, and the staff is very welcoming and kind.
Reviewed on: 4/2/2021Rohan S
Always. Very responsive and warm.
Reviewed on: 3/11/2021Daniel C
I love my apartment - it has everything I need such as a dishwasher and a washer and dryer in unit. The location is perfect since it’s so close to everything as well.
Reviewed on: 3/8/2021Ray I
The support staff are very helpful and the building is kept clean!
Reviewed on: 3/3/2021Jason J
It’s been professional and class since I’ve moved in. No complaints.
Reviewed on: 2/27/2021Andre P
The team at The Brooklyner feels like close friends, at least to me. Its been 10 years here, and specially this past year during the pandemic, you guys were always there, every single day. Thank you!
Reviewed on: 2/8/2021Rekha L
The whole team at the Brooklyner are great and helpful!
Reviewed on: 1/27/2021Elizabeth M
We called the Brooklyner home for several years. All of their employees went above and beyond to make the building into a home!
Reviewed on: 12/23/2020Kevin K
A beautiful building and apartment space. I cant really mention anything bad about this property and all.
Reviewed on: 12/1/2020Dakota O
Great building. Will miss it here. Just wanted a one bedroom, so decided to move. Thank you for everything this past year.
Reviewed on: 11/20/2020Michael B
Everyone has been fantastic
Reviewed on: 11/11/2020Christopher W
Quick responses and actions from the friendly team
Reviewed on: 10/23/2020Sixue C
I enjoyed living at Brooklyner! Everyone was so nice, friendly and helpful! If it werent due to my job change and I have to leave the city, i would stay for sure and recommend everyone the place!
Reviewed on: 9/16/2020Faiza G
Love living here, everyone is friendly, doorman and service team are super helpful!
Reviewed on: 9/13/2020James T
Team has always been very helpful
Reviewed on: 9/9/2020Abbey S
Services exceed expectations.
Reviewed on: 8/28/2020Lauren L
Friendly staff. Maintenance crew is quick and helpful. Management is good at sending communication out to the building.
Reviewed on: 8/25/2020Kriston R
Seems the team is doing the right thing during hard times. Doormen are excellent and still very positive and friendly.
Reviewed on: 8/25/2020Brandon E
The building and staff have been excellent! Quick response times.
Reviewed on: 8/18/2020Henry P
The concierge and maintenance staff have done a brilliant job of keeping everything running in a safe, professional and cheerful manner in the middle of a pandemic. I cannot commend them highly enough.
Reviewed on: 8/11/2020Dimitri T
The overall experience was very good.
Reviewed on: 8/9/2020Stephen G. P
We have loved our time in The Brooklyner. We are only leaving The Brooklyner because we are leaving NYC.
Reviewed on: 7/30/2020Ian J
Really enjoyed my time here!
Reviewed on: 7/28/2020Sicheng H
good people, good location, love it
Reviewed on: 7/15/2020Francisco Z
Very attentive to questions and concerns
Reviewed on: 7/6/2020Kevin A
It was a wonderful apartment building. All of the staff were excellent, the amenities were lovable and the building was very nice. Im not leaving because of the building but because Im not living in new york anymore. Thank you!
Reviewed on: 6/21/2020Kush S
The team had been highly responsive to all my questions and request especially Jeffrey. Also the maintenance worker who came to my house was great sorry forgot his name. I am very happy with this and how they have been able to handle this difficult situation we all are in.
Reviewed on: 6/19/2020Svitlana N
Jeff is knowledgeable and very responsive. Always replied my emails and answered all questions I had.
Reviewed on: 6/13/2020Francisco Adolfo B
Its was an aazming journey the last 3 years in this community, I hope in a future we can be together again. thank you Brookylner
Reviewed on: 5/19/2020Sameer B
This was an amazing home for us. We enjoyed living here and all the amenities. If we move back to NYC, we are coming to the Brooklyner to live.
Reviewed on: 5/15/2020Kelly E
Everyone has been very welcoming and responsive
Reviewed on: 4/29/2020Jacob W
The leasing office, from Samantha to Madison to Stina, the concierge desk and maintenance staff were all very friendly and it was one of the most communal experiences Ive had in an apartment complex. I really appreciated how accommodating they were.
Reviewed on: 2/13/2020Sara A
The team is very attentive to any request or question. I feel safe. Building and common areas are clean and in good maintenance. Afternoon front desk always smiling, polite, helping with any package.
Reviewed on: 2/1/2020Erin H
It has been amazing living here! Everything from the apartments to the amenities to the staff has been fantastic and I will miss the Brooklyner. Thank you!
Reviewed on: 12/6/2019John S
The team is incredibly helpful and friendly. Kayla Kwazi sp, in particular, are very kind and patient. I feel very much at home at this community.
Reviewed on: 12/3/2019Andrew W
Kayla and the rest of the leasing team has been exceptional!
Reviewed on: 11/29/2019CinDee T
I love everyone who works for the Brooklyner! They are all pleasant and always willing to help with whatever I need.
Reviewed on: 11/25/2019Kin Wah I
Yes! Everyone is incredibly kind and helpful, especially Stine who checked in with us throughout the entire process!
Reviewed on: 11/11/2019Grace W
Everyone at Brooklyner has been awesome - especially Stine and Sam! Well definitely miss living here!!
Reviewed on: 10/23/2019Erin H
The team is excellent. Extremely attentive to the needs of all tenants and they care deeply about keeping facilities clean and in working order.
Reviewed on: 10/14/2019Nathan G
I have really appreciated living at the Brooklyner. The people in this community tenants and staff are all extremely considerate, the building is immaculate, and the smoke-free policy has made living here a top-notch experience. I wish I could stay longer, but am leaving the city for another job.
Reviewed on: 10/1/2019Alona V
Stine is awesome and he entire team is super responsive and diligent.
Reviewed on: 9/16/2019Jingyi Z
- Great apartment with excellent location. View Manhattan and the Statue of Liberty from the windows. - Friendly and warm doormen who helped me a lot before and after the moving in. - Helpful ladies in the leasing office! - Good equipments in the gym. Love the terrace.
Reviewed on: 8/29/2019Jordan G
Sam is a great manager and has made our experience living at the Brooklyner a positive one!
Reviewed on: 8/27/2019Caleb Y
Friendly and taken care of any issues
Reviewed on: 8/15/2019Madeline H
Staff is very friendly and helpful
Reviewed on: 8/6/2019Michael R
Your team was extremely helpful and crystal clear about all details! Honestly, I have never seen a more professional and dedicated team! Thank you very much!
Reviewed on: 7/18/2019Edward S
Everyone is very helpful
Reviewed on: 7/2/2019Matthew C
We had an overall great experience living here we are moving to another part of the country for work. Thanks!
Reviewed on: 6/10/2019Ryan O
Everyone is very attentive and knowledgeable about the building.
Reviewed on: 5/15/2019Andrew H
Stine was very welcoming and helpful in pointing us in the right direction both in the building and the neighbourhood
Reviewed on: 4/16/2019Grace W
Everyone’s amazing! Stine and Sam- you guys get a special shout out. Thank you!
Reviewed on: 4/16/2019Thomas S
Service requests have been handled in a timely fashion. And all other times I’ve reached out I get a prompt response.
Reviewed on: 4/10/2019Oscar A
They have attended to every concern and request we have had. They have done so successfully–beyond our expectations!
Reviewed on: 4/5/2019Ana Z
So far, I’ve had a great experience. Everyone has been welcoming and helpful.
Reviewed on: 3/29/2019Kevin A
Everyone is helpful and kind
Reviewed on: 3/23/2019Priscilla G
We’ve lived in the Brooklyner for 8 years. We truly love our apartment, our neighbors, the people who work here, and all the four legged pups we met throughout the years. It’s been an incredible ride full of wonderful memories!
Reviewed on: 3/5/2019Myrna R
The staff is very receptive and attentive to needs. Front desk is Awesome
Reviewed on: 3/4/2019Lauren B
Everyone is very friendly and helpful!
Reviewed on: 3/3/2019Jamie B
We have been here since 2011. This is home!!! Great staff and amenities. Very Happy here
Reviewed on: 2/27/2019Marissa P
Everyone is very friendly and helpful.
Reviewed on: 2/26/2019Ashlee T
Everyone has been very nice and helpful. It is also very clean here.
Reviewed on: 2/26/2019Paul O
Very kind and responsive to all our needs.
Reviewed on: 2/23/2019Sofiia S
Love it!!!
Reviewed on: 2/22/2019Chelsea V
Kwazi at the front desk is nothing short of fantastic. Mike is always ends up being the one who does any repairs in our apartment and he is awesome as well!
Reviewed on: 2/18/2019Thomas B
Great team!
Reviewed on: 2/14/2019Rachel L
Generally very responsive and kind
Reviewed on: 1/29/2019Jacob W
The concierges are particularly welcoming and have helped me on many occasions. Kwazi Perkins, in particular, has taken care of various issues and provided assistance to me when needed. I appreciate both the safety and help they provide to me as a resident.
Reviewed on: 1/11/2019Laura F
Everyone is always helpful and friendly. A lot of the staff have worked here for 5+ years, indicating that its as lovely a place to work as it it a place to live.
Reviewed on: 1/2/2019Priya B
The team is so friendly and so helpful. They make my home feel more like a home
Reviewed on: 1/1/2019Faith M
The concierge is always helpful and goes above and beyond to fulfill your needs!
Reviewed on: 12/28/2018Doria B
The team has been always helpful, always here to answer our questions or concerns.
Reviewed on: 12/25/2018Elizabeth G
Exceptional service from our doormen and women .
Reviewed on: 12/23/2018Thomas K
Sam Coombs is the best thing to happen to this place! She is clearly a fantastic leader and in the short time she has been here she has really improved my living experience. Kwazi is also amazing!
Reviewed on: 12/20/2018Joseph M
wonderful experience during my time at The Brooklyner.
Reviewed on: 11/15/2018Christopher W
Excellent staff
Reviewed on: 10/17/2018Richard G
Package room needs workhelp.
Reviewed on: 10/12/2018Hoa V
Best doormen
Reviewed on: 9/12/2018Ally R
The entire process: from viewings to move-in was very smooth. I found the team to be easy to talk to and extremely helpful! So far, we’re loving the staff we run into daily. Everyone is nice and definitely brightens our day
Reviewed on: 9/7/2018Kelly T
HI there! I really loved living at the Brooklyner. Leaving that apartment was actually the hardest part about moving. Only leaving because I am getting relocated for work. If I get transferred back to NYC I would definitely want to live there again.
Reviewed on: 9/4/2018Jesse Y
I loved living here! I’ll be relocating for work and am very sorry to go.
Reviewed on: 8/19/2018Marie Z
Everyone’s been helpful and friendly.
Reviewed on: 8/18/2018Joseph M
very reliable staff and team
Reviewed on: 7/27/2018William V
Loved living here will miss it greatly!
Reviewed on: 7/3/2018Beverly B
I have loved living here!
Reviewed on: 6/23/2018Jacob W
The team has been very accommodating to some unforeseen issues on my part. I appreciate their flexibility and willingness to work with me.
Reviewed on: 6/6/2018Travis R
Such an amazing community. Grateful for my time here and happy to relocate with Equity Reaidential via the transfer program for my new job!
Reviewed on: 6/2/2018Shreya M
All our requests are handled within the same day.
Reviewed on: 5/29/2018Tony N
Very friendly and responsive
Reviewed on: 5/27/2018Anna K. J
It’s home, and we will miss it.
Reviewed on: 5/22/2018Christian T
Service is impeccable and facilities are well maintained
Reviewed on: 5/18/2018Thomas H
Leasing team was great to work with. Savanna, Deidre, Latyshia, and Lawrence all assisted in the process and it was, for the most part, pretty seamless. I am satisfied.
Reviewed on: 4/30/2018Monika M
extremely helpful and kind front desk staff!
Reviewed on: 4/23/2018Niriksha K
The team has been so accommodating and easy to reach! We are so pleased thus far. Jor-El has been incredibly helpful and all of the doormen have been warm and lovely.
Reviewed on: 4/22/2018Anne C
Friendly staff. Safe building
Reviewed on: 4/18/2018Giselle L
Service requests are met quickly and staff are quick to help out
Reviewed on: 3/22/2018Timothy G
The staff is always kind and informative. They are very honest and trustworthy.
Reviewed on: 3/22/2018Kate S
Leasing staff have been very helpful. The building itself is beautiful and clean and I love living in it. Sometimes the concierge staff can be less than helpful but on the whole they tend to be helpful.
Reviewed on: 3/20/2018Janet L
the team is great
Reviewed on: 3/7/2018Christina C
Everyone goes above and beyond with flexibility, friendliness and service.
Reviewed on: 3/5/2018Karen P
The concierge staff and the maintenance staff are exceptional
Reviewed on: 3/5/2018Lauren W
Amazing! They’re available for anything and everything we might need!
Reviewed on: 2/26/2018Danica G
All staff Ive encountered so far have been very welcoming, helpful, and friendly.
Reviewed on: 2/21/2018Lauren B
Everyone is so professional and nice.
Reviewed on: 2/8/2018Emma R
Courteous, friendly, absolutely no complains, from leasing office to concierge to mail room and maintenance
Reviewed on: 1/22/2018Adam S
The staff have been great!
Reviewed on: 12/29/2017Mary E
Team is great
Reviewed on: 12/2/2017Zachary F
The team, especially Nikki, have been wonderful. Very attentive and responsive.
Reviewed on: 11/10/2017Megan D
I really enjoyed my short time at the Brooklyner and am sad to be leaving NYC
Reviewed on: 11/9/2017Melinda A. A
As one of the original tenants of the Brooklyner, I could not have been happier with my experience. The service is top notch and the community as a whole has been great.
Reviewed on: 10/23/2017Mary W
The assistance we received from selecting the apartment to moving in was exemplary.
Reviewed on: 10/13/2017Jordan G
Concierge staff is amazing!
Reviewed on: 10/5/2017Soon Oh J
The Brooklyners leasing team is so great that my girl friend and I am so happy to live here. They always respond quickly to my request for any need. And they are always helpful and nice people.
Reviewed on: 9/25/2017Mariciel E
Very helpful and they respond promptly to questions and concerns.
Reviewed on: 9/5/2017Alexander J
I have lived at the Brooklyner for 3 years. It was a great location for me but I have moved out of NEw York. I would have stayed here if my job did not take me out of NY. Thank you.!
Reviewed on: 8/23/2017Gabriel J
Amazing building, amenities, community, staff services. Felt like home and would be willing to return andor recommend to anyone, anytime.
Reviewed on: 8/22/2017Christina C
The team has been super responsive and very accommodating to all my needs and requests.
Reviewed on: 8/7/2017Chung Zan S
The Brooklyner team are all very nice and welcoming when helping us get situated. And has continued to be there to help with any questions or issues that we have.
Reviewed on: 8/7/2017Ted N
Everyone was very personable, and still says hi to me when I see them in the streetshallways. Answered my questions and I was convinced they were on my team during the whole process.
Reviewed on: 7/30/2017Steven A
Alton always says hello and addresses me by name, and all the staff is very courteous and made available to help with any request!
Reviewed on: 7/28/2017Penni M
The staff in the management office are very helpful and professional. The maintenance staff have been very responsive. Thank you.
Reviewed on: 7/17/2017Clair S
The Brooklyner is by far my favorite place Ive ever lived, and Im sad to leave. The staff are amazing, and they are the reason why Im choosing another equity apartment building for my next residence. Thanks for being so awesome and taking care of us over the years.
Reviewed on: 6/22/2017Semihcan G
Xavier and Anton are incredible people! They answered all of my questions with great detail and helped me out throughout the process. I was relocating from Houston, TX and it was quite frustrating to coordinate everything simultaneously. I trusted Xavier from the very first second that we started talking and everything went smoothly.
Reviewed on: 6/16/2017Whitney R
The doormen are friendly and helpful. The maintenance crew is very efficient.
Reviewed on: 6/6/2017Catherine S
The team is BEYOND EXCEPTIONAL. Xavier Bell made sure I was able to move into my dream apartment and was so great to work with. The doormen are also incredibly friendly and make me feel like I live in a very safe environment.
Reviewed on: 5/30/2017Eric H
The staff at the Brooklyner goes above and beyond for everybody in the building.
Reviewed on: 5/28/2017Daniel G
Fine tuned business. Great management and customer or tenant service. The building management and staff has gone out of their way to make this the easiest transition I could imagine. Everyone is helpful, respectful and polite. I couldnt imagine living anywhere else
Reviewed on: 5/17/2017Andrew C
Alton goes above and beyond the call of duty to ensure a great experience. When I was sick and in the hospital, he went above and beyond to assist me in anything I needed. You should BE very lucky to have Alton at Equity Residential.
Reviewed on: 5/11/2017Abraham G
Move-in and overall services have been consistently smooth and convenient
Reviewed on: 5/6/2017Jessica L
Everyone is so nice and always checking to see how I am doing, thank you!
Reviewed on: 4/23/2017Sharmeen H
It has been a great experience living here. Everything is well maintained. The concierge service is pretty awesome.you have some great people there. Keep up the great work.
Reviewed on: 4/8/2017Ruben C
Working with Alton has been great. He stayed late to greet me on the night I moved in which was awesome.
Reviewed on: 4/5/2017April B
I have LOVED living at the Brooklyner. Its quiet, its comfortable, and everyone is super friendly and efficient. Location is perfect. I am moving because of life stuff, but otherwise would absolutely stay. Im actually really sad that I didnt get to spend longer in this community.
Reviewed on: 3/17/2017Clare C
The staff at the Brooklyner has easily been one of the best, most helpful group of people at any building weve ever lived. We will miss everyone here!
Reviewed on: 3/13/2017Francis M
From the front desk, to the concierge, to the maintenance team is the reason why I have been a resident of the Brooklyner since 2012. Vishal, Peter, Curtis, Mesur, Danny, and Micheal are by far the most pressional, kind, and friendly people I have had the pleasure of living with.
Reviewed on: 3/7/2017Brandon K
Every time Ive called to speak with the leasing office team, everyone has been warm, professional and able to answer my questions or resolve any issues fast. Doormen, package room, and maintenance staff have all been very friendly and helpful.
Reviewed on: 2/22/2017Craig F
Great community. Excellent service
Reviewed on: 2/2/2017Richard G
Were moving, but not leaving. We took a larger apartment in the building. Were very happy here, and look forward to another two years with you all!
Reviewed on: 1/30/2017Louise I
great leasing team great space and location friendly team overall
Reviewed on: 1/23/2017Lilith M
very good service, excellent lounge
Reviewed on: 1/20/2017William H
The Brooklyner has showed itself to be an excellently run building with competent, polite staff. Were it not for my job moving I would have certainly renewed my lease.
Reviewed on: 1/7/2017Sophie P
Your team is amazing and makes living at the Brooklyner such a daily joy for me!! I could not imagine living anywhere else... You guys rock!
Reviewed on: 1/3/2017ThomasJames C
All the staff have been extremely courteous and professional. Any help Ive needed has been readily give. Very happy overall.
Reviewed on: 12/28/2016David G
Alton was incredibly helpful and friendly from the day we first visited the Brooklyner, through the application and move-in process and he continues to be the friendliest person in the building. He was a big part of the reason we moved here. We also love that the doormen are all friendly and always willing to help however they can.
Reviewed on: 11/12/2016Anna C. M
Lived here since the building opened (even before half of it opened- ha!). Love all of the staff, they are the best. Will stay as long as my rent is affordable :)
Reviewed on: 10/31/2016Wesley O
In 17 years in NYC this may be my favorite location yet! Also, I‘’ve set the goal for a one bedroom on a higher floor, in no specific time, just in the future. I hope I‘’m here for the long haul!! Cheers.
Reviewed on: 10/2/2016John S
Great apartment. Great staff. Really great experience all around.
Reviewed on: 9/21/2016Peder K
I'm very satisfied with the apartment, the personell is very welcoming and easy to communicate with.
Reviewed on: 9/9/2016David Y
I am extremely saddened by the fact I have to leave the Brooklyner. I loved the community, the amenities, the location, the buzz, and most importantly, the people. The Brooklyner allowed me to fall in love with a neighborhood that I was initially neutral about and it has also allowed me to see the neighborhood grow and develop.
Reviewed on: 8/19/2016Matthew T
Marlowe, Nicole, and Christina were really helpful whenever I interacted with them! Based on those interactions, I gained trust with Equity Residential and felt that the corporation was actually aligned with my interests. This is a rare, happy circumstance, when dealing with large companies. Great job! Wonderful location. It was hugely important that I could get to lower Manhattan by subway in a short amount of time (for work) -- and the Brooklyner accomplished that with flying colors. Love the courtyard on Myrtle Promenade.
Reviewed on: 8/17/2016Jared C
Great job team - we are loving our new home!
Reviewed on: 8/14/2016Thomas K
Incredible building and amazing office staff! Marlow, Nicole and Alton are exemplary employees and continue to go above and beyond every day! Welcome Latyshia and Robin!
Reviewed on: 7/18/2016Dan J
I really enjoyed living in the Brooklyner. I would have stayed for several more years had I not been required to move for my job.
Reviewed on: 6/3/2016Alexander C
I have loved living in my apartment for my three years in New York! I would definitely recommend it to anyone looking to live in Brooklyn. Thank you for everything!
Reviewed on: 5/25/2016Michael B
Excellent experience with all the staff here, very happy with the building and management.
Reviewed on: 2/20/2016Carl B
Everyone- Justin, Danny, Peter, Michael x2, Vishal, Karl, Curtis, Valentine, Mensur - did a FANTASTIC job making our 2 years at the Brooklyner awesome. I continue to recommend The Brooklyner (and EQR in general) to friends, and my sister moved into the Montague property on my recommendation a month ago as a result.
Reviewed on: 2/9/2016Claudia J
Hope to be back soon!! Thanks for everything. It was a very and truly enjoyable experience. I am going to miss my beautiful place. God bless!
Reviewed on: 11/20/2015Carl B
Perfect location, great gym, laundry room is (finally!) in splendid shape thanks to the hard work put in by Justin and the management team.. I recommend this building to anyone moving to NY.
Reviewed on: 11/19/2015John H
The office staff and maintenance has also been great.
Reviewed on: 11/2/2015Elise H
Reid Brown has been FANTASTIC. He is professional, friendly, and does not hesitate to go above and beyond - such as when I was traveling but needed someone to supervise a furniture move while I was away. Everyone I've met at the building is great. It feels like home already. Thank you!
Reviewed on: 9/17/2015Grant B
Lived in Equity buildings since 2009...really enjoyed my time at both 71 B'way and the Brooklyner.
Reviewed on: 7/31/2015Stephanie L
I have been very impressed with the fast response rate from the leasing office. We had a few issues in the apartment upon move in, and Justin and team were incredibly responsive, warm and professional - could not have asked for better help and service.
Reviewed on: 7/16/2015Michael C
Everything and everyone has been wonderful!
Reviewed on: 7/13/2015Glenn L
The team at the Brooklyner rocks!
Reviewed on: 5/23/2015Thomas B
The Brooklyner and the staff is amazing.
Reviewed on: 4/25/2015Stephanie W
Great building, lovely staff and a real shame we are moving out.
Reviewed on: 4/17/2015Tyler B
When we ordered a bed it came in a huge box that weighed at least 100lbs. Without even hesitating, upon seeing me trying to move the box, Michael helped me cary it to the elevator and from the elevator into my apartment. I couldn't thank him enough for helping and I hope you know he is an amazing part of the community.
Reviewed on: 3/2/2015Karlie U
The building amenities and location are prime. The staff is very friendly and everyone is very actively striving to maintain the integrity of not only the building itself but the community as a whole.
Reviewed on: 2/10/2015Sahithi A
I had a great time living in the Brooklyner! If i had the option, I would have stayed for as long as I could. The staff was very welcoming and protective - I felt very safe coming home late after work or during the weekends.
Reviewed on: 1/17/2015Patrick D
Doormen are amazing!
Reviewed on: 12/2/2014Gia O
I would recommend the Brooklyner to everyone.
Reviewed on: 11/19/2014Falynn K
Everyone has been very attentive ans friendly and I couldn't ask for anything more, I even accidentally dropped my keys down the trash shoot (i had the trash bag and keys in the same hand) and Allen the head of maintenance found them in the trash room! I couldn't believe he did that instead of having to make new keys. Thank you to everyone that works here
Reviewed on: 10/19/2014David G
This was a difficult move after being in our prior place for 18 years. Staff here [Elanna, Allyse] made it much easier for us - one of the reasons we liked it so much.
Reviewed on: 10/8/2014Ashley K
Elanna was wonderful in helping me choose this apartment. She took much more time to show us places than agents at other locations.
Reviewed on: 9/3/2014Tami B
I worked closely with Elanna and she was amazing! I really appreciate her help, and dedication to making this move a smooth, simple, and relatively pain free one. Thank yoU!
Reviewed on: 9/3/2014Amit D
We have had an amazing experience at the Brooklyner. Everyone we have encountered has been terrific. Thank you for making our time here so wonderful.
Reviewed on: 8/25/2014Michael C
Elanna Jochimek was wonderful from the moment we arrived at the Leasing Office to the excitement of lease signing. She truly listened to our individual thoughts and concerns while she helped us find the perfect home. Her excitement for and knowledge of the building was so impressive but most of all, her genuine interest in helping us sealed the deal. We love our new home and can't imagine living in any other building in all of NYC.
Reviewed on: 8/16/2014Patricia R
Front desk people are helpful and professional. The gym and rooftop are awesome. Easy access to metro and my job at Bowling Green.
Reviewed on: 6/23/2014Carl B
Elanna has been a great pleasure to work with - very efficient and professional but also friendly. Danny (the maintenance guy) also went above and beyond by accommodating my schedule when undertaking the various fix-ups the unit needed when I moved in (they were minor). Thank you to both of them for being so fantastic!
Reviewed on: 5/10/2014josephm
fantastic experience from start to finish. associate was great. unit is perfect. thank you!!!
Reviewed on: 4/27/2014Joel W
The professionalism of Elanna and Lawris are greatly appreciated. Building is run and maintained exceptionall y well.
Reviewed on: 4/22/2014Janet Y
Our move was streamlined and made as easy as possible with Elanna's help and dedication to find us the exact apartment that would suit our needs. The building staff are helpful, the building itself is obviously well maintained and run extremely well. Looking forward to many years here.
Reviewed on: 3/15/2014Monica D
Elanna J. was extremely helpful and responsive.
Reviewed on: 3/12/2014Amanda M
Really enjoyed living in the Brooklyner for more than four years. Staff very helpful; Alan Dubner and his team are very professional and timely when dealing with service requests.
Reviewed on: 2/26/2014Lauren L
Living in this building has been the best experience to date. I love everything about the community here and hope I can continue to stay for a number of years.
Reviewed on: 2/19/2014Michael B
I've only had a positive experience while living in the Brooklyner apartment community.
Reviewed on: 1/31/2014David K
All doormen and handymen were great
Reviewed on: 1/20/2014Katrina J
I've had a fantastic stay at the Brooklyner. The staff is friendly and helpful and the amenities are great and well taken care of.
Reviewed on: 1/7/2014Harley A
Alan and his team do a fantastic job ! Everyone from the front desk staff to the maintence staff go beyond the call of duty each and every day !! Great attitudes all around.
Reviewed on: 10/31/2013Holly H
So far we are very happy with our building and apartment. Marilyn, our leasing contact, was great throughout the entire process! She has been extremely helpful and responsive.
Reviewed on: 10/14/2013Amit D
Moved in two weeks ago and couldn't be happier. Move in process was made extremely easy by staff and leasing officers. Everyone was very flexible and easy to work with.
Reviewed on: 10/14/2013Simon J
Equity Residential has been very impressive generally. I would recommend them to friends and colleagues. I would use them again if I were to move.
Reviewed on: 10/2/2013Christopher J.K
I've been living here for almost 4 years and it has been a very pleasant experience. Location is excellent (near many major subway lines), staff is great and I've had no problems whatsoever.
Reviewed on: 10/1/2013Laura F
I love i here. I may never leave ;-)
Reviewed on: 9/28/2013Charlyn H
Marilyn was extremely helpful in the process of my move from one equity residential property to the other. Her professional demeanor and knowledge made a very stressful summer of apartment hunting really easy. I should have contacted the Brooklyner first and saved myself a summer of angst.
Reviewed on: 9/28/2013Elana R
Elanna went out of her way to help me during the rental process and she continues to answer my questions, always with a smile! Everyone has been very nice and helpful since I moved in last month. It was a smart move, and I am glad that I made it.
Reviewed on: 9/21/2013James G
After a long day of work, I always appreciate and enjoy a 'welcome home' from the Conceierge! James
Reviewed on: 8/5/2013Catherine H
Everything was wonderful! Couldn't have had a better experience.
Reviewed on: 7/31/2013Allison P
Really had a great experience here. We will miss the buidling staff!
Reviewed on: 7/3/2013Vivian K
Elainna was very professional, organized and personable. She made the moving process easier for us. Excellent customer service. Michael, the maintenance man was very helpful and has great energy. Alan, the Service Manager was also very helpful.
Reviewed on: 6/24/2013Juliane L
My husband and I have lived at The Brooklyner for almost 3 years and have been extremely happy with our experience here. We are only moving because we decided to purchase a home--otherwise, we would have happily stayed in the building. We have loved being close to all major subways, and our apartment and building facilities and amenities were always very well maintained. The service team has always been quick to respond to any requests. Also, Elanna in the management office has been a gem to work with. She is always friendly and goes the extra mile to help, especially with our moving process. I would recommend (and have) to anyone looking for great apartments, amazing views and amenities, and a fabulous staff to live in the Brooklyner!
Reviewed on: 5/16/2013Julia S
Elanna was wonderful in helping us secure a lease that worked for us.
Reviewed on: 5/15/2013Emory L
I had a great experience overall with moving into the Brooklyner. My leasing consultant was wonderful and she worked very hard to ensure that my paperwork was processed quickly and that my move-in was problem free. Elanna Jochimek is great to work with, very professional and friendly. I was very happy to move in and everything was in great condition in the unit itself. Thanks again!
Reviewed on: 4/30/2013Eric B
Elanna Jochimek is fantastic and exceeded my expectations in every way during my apartment search, lease signing, move-in, and post move in. During my search for an apartment I viewed over 30 listings in Brooklyn. Elanna and the Brooklyner stood out during my search, I may not have chosen this apartment if not for her professional and friendly demeanor.
Reviewed on: 4/29/2013Shena C
Marilyn was my leasing agent and she was very responive and flexible. She did not call me but she did email me and I appreciate that when I was looking for a place, she stayed late to begin the process with me. She has been very kind and responive.
Reviewed on: 4/27/2013Allyne T
I would like to take the opportunity to mention the noteworthy performance of one of your employees- Marilyn Bruny. Her professionalism, thoughtfulness, and diplomacy during the move in process were exceptional. I was extremely satisfied with the move, in large part due to her efforts, and will be sure to recommend the property to others as a result.
Reviewed on: 4/22/2013Richard M
I moved into my new apartment because of health issues and your representative Elanna Jochimek went above and beyond her required duties to assist me in finding my new living space. She worked with me on a personal and caring level which is a rare asset in these days of doing business, and she made me feel that she truly cares about me as a person and not just a client.
Reviewed on: 4/15/2013Joshua K
Marilyn Bruny helped us along every step of the way. She was an amazing leasing agent who made the stressful situation of moving as stress-free as possible. The staff has all been amazing and we love the building so far. thanks!
Reviewed on: 4/15/2013Christopher H
I was very satisfied with the leasing and move-in experience and the help/information I received from the staff especially Jennifer. Everything was explained very clearly and handled very professionally. Thank you.
Reviewed on: 4/13/2013Rebecca B
Love the Brooklyner! I'm going to miss it!
Reviewed on: 3/7/2013Michael F
Great place. Particularly appreciated the attention from the staff. Special thanks to Marilyn Bruny for all of her assistance in the beginning.
Reviewed on: 2/20/2013Lauren L
This is a special building with a very helpful staff. I have lived here now 2 times and only want to continue my good experience.I'm always happy to come home here.
Reviewed on: 2/18/2013Chris G
Love the walk-in fridge!
Reviewed on: 2/18/2013Lydia K
The Brooklyner is a great building, and we have been very happy here. All of the staff is very friendly.
Reviewed on: 2/6/2013Masahito O
Overall, I'm very satisfied with my experience at the Brooklyner! The staff is very attentive and friendly, and the amenities are top notch.
Reviewed on: 1/7/2013Anthea BD
I really liked living at The Brooklyner and I would stay if not for a job that is taking me to a different state.
Reviewed on: 1/4/2013Hollie H
Speedy action to inquiries- always friendly and accommodating
Reviewed on: 1/3/2013Ainsley P
had a great 3 years living here..proud to say we were one of the 'first' tenants to live in the brooklyner. exceptional staff working here made a huge difference. good luck to everyone in the future!
Reviewed on: 1/2/2013Moiz S
Very comfortable move in. Excellent apartment/building. Very satisfied so far.
Reviewed on: 12/29/2012Roberto M
The building staff was very helpful, friendly, and accomodating.
Reviewed on: 11/29/2012Keith H
Great so far!
Reviewed on: 11/28/2012Stefanie W
My overall experience has been excellent. In particular, Elanna made the process of moving to New York from a different country as smooth as possible. Thank you for offering such a personalized experience and for making me feel welcome every step of the way!
Reviewed on: 11/26/2012Aleksandar I
Couldn't be happier.
Reviewed on: 11/23/2012Rosemarie N
I just want to thank Jennifer for being so helpful and professional, during the time I was looking for an apt., even after I moved in I know I can always contact her if I have any concerns or questions. Elanna was another one who helped me during the process, even if it was a weekend, they were there.I feel comfortable to know that these people are part of your mgt. team. So far so good.And Happy Thanksgiving to each and everyone.
Reviewed on: 11/21/2012Nancy M
A great building!
Reviewed on: 11/17/2012Harley A
The support team here is the greatest. Alan and his team (Danny, Michael, William and others) do a great job. The front desk people (Vishal, Peter, and others) go beyond the call of duty each and every day to take care of the residents. You should be very proud of them !!
Reviewed on: 11/13/2012Melanie G
I am very satisfied. Originally my focus was on location and amenities. However, the staff at the Brooklyner is outstanding and an unexpected bonus.
Reviewed on: 10/26/2012Jeffrey O
Everyone has been great. I have been impressed with the professionalism, courtesy and knowledge shown by everyone from the leasing office to the front desk to getting packages. We are moving several hundred employees into MetroTech next month, and I have recommended the Brooklyner to anyone asking about housing in the area.
Reviewed on: 10/19/2012Daniel D
great place to live
Reviewed on: 10/15/2012Laura F
i ADORE the Brooklyner staff. They are genuinely friendly. Every single person. But specifically, Vishell, Danny and Alan make my day that much brighter as I leave the building and come home at night. Everyone deserves a raise and a big hug. Couldn't be more happy with the staff.
Reviewed on: 10/5/2012Lauren R
Lawris Brown was incredibly helpful to me through the process.
Reviewed on: 10/3/2012Richard L
The staff and apartment building features are great!
Reviewed on: 10/3/2012Rebecca E
It's a nice building and the staff are great and very responsive.
Reviewed on: 8/24/2012Allison P
Elanna at the Brooklyner was great! Very painless process.everyone in the building is very friendly. apartment was freshly painted and spotless when we moved in. wonderful!
Reviewed on: 8/16/2012Lydia K
Elanna was wonderful -- a tremendous help. Our move in process went extremely smoothly.
Reviewed on: 8/1/2012John R.S
It has been a pleasure to experience the building's useful amenities, convenient location, and wonderful staff. We enjoyed every moment at the Brooklyner!!!
Reviewed on: 7/3/2012Amber W
My move could not have gone more smoothly. Wow - what a change from every other place I have ever lived. The unit was spotless and the property fantastic; like being on vacation at a fancy hotel! The staff have been wonderful. I especially owe a huge thank you to Natalie Cox Mead -- she was professional, friendly and listened to my needs to help me find just what I was looking for when I wasn't sure myself! I haven't felt this at home in years. Thanks!
Reviewed on: 4/17/2012Jeff H
Leasing agent, Natalie was OUTSTANDING. very responsive very friendly.
Reviewed on: 4/14/2012Lisa M
My overall experience has been wonderful. It started particularly with my dealings with Elanna. She was absolutely wonderful as a building representative, professional and always made me feel so important and welcome!! Thanks:)
Reviewed on: 4/13/2012Todd S
The staff at the Brooklyner has been extremely helpful and friendly, but I would like to single out Elanna. She quickly responded to all of our inquiries and provided detailed information as well as useful suggestions. She has a wonderful manner and we immediately became interested in renting at The Brooklyner the first time we sat down with her. We very much appreciated all the help she provided during our move.
Reviewed on: 4/10/2012Ryan M.W
Almost everything has been really great. The only complaint is that maintenance can sometimes be VERY slow to remedy issues with the common areas, like the surround sound not working in the Lounge, or equipment not working in the gym. Other than that, everything has been great. I would like to see more resident activities, though; either in the Lounge or on the roof. The ones we've had have been excellent.
Reviewed on: 4/10/2012Jennifer L
Nicole was very instrumental in us taking this apt. Not only was she extremely informative and knowlegable, she was a pleasure to deal with. I will highly recommend others work with her as well.
Reviewed on: 4/5/2012Michael B
Elanna was extremely helpful and supportive with helping me find an apartment and the move-in transition. All of the staff that I've been in touch with have been very friendly and helpful.
Reviewed on: 3/31/2012Nancy M
Elanna Jochimek was especially wonderful and welcoming. But all the staff seems great and we are most pleased!
Reviewed on: 3/29/2012Simon J
I worked closely with Elanna at the Brooklyner and she was the best leasing associate I have worked with - efficient, professional, listened and got results. I would recommend her to anyone looking to rent a new property.
Reviewed on: 3/27/2012Francis M.G
Staff was great; doormen, maintenance...made it very enjoyable to live
Reviewed on: 3/5/2012Bernex R
Overall, I think the Brooklyner is a great place to live!
Reviewed on: 2/13/2012Bernex R
Overall, I think the Brooklyner is a great place to live!
Reviewed on: 2/13/2012Alexis G
I really enjoyed living at the Brooklyner even thought it was only for a few months -- and I am looking forward to living in an Equity Residential apt in Washington DC.
Reviewed on: 1/26/2012Melissa U
Elanna Jochimek was extremely helpful. I have a demanding work schedule and she stayed late on more than one occasion to show me apartments. My boyfriend and I really thought she did a wonderful job.
Reviewed on: 1/22/2012Oredola C
Elanna was very helpful and profesional when showing the apartment and throughout the leasing process. She continues to be pleasent and courteous everytime I see her. She is very helpful and attentive and played a big role in helping me decide to move into the Brooklyner.
Reviewed on: 1/17/2012Wolasi K
Elanna Jochimek was extremely helpful during my application and move-in. It's been a pleasure dealing with her and the other property staff.
Reviewed on: 1/10/2012Grant B
Location is a bit of a walk from the heart of town, but nice and close to subways. Gym is a big selling point, as is the friendly staff and large, well appointed units.
Reviewed on: 1/9/2012Jamie R
Elanna was great- she went out of her way to help us and ensure that we had a positive experience from our first showing until we moved in. She was very responsive as well as patient, and took the time to check in throughout the process. Thank you!
Reviewed on: 1/2/2012Jacek M
Very satysfying experience
Reviewed on: 1/1/2012Neil S
love it
Reviewed on: 12/29/2011Michelle G
Love the building staff and the amenities here. I had a great stay and I am sad to leave the brooklyner.
Reviewed on: 12/23/2011Nicole A
I have enjoyed my time living at The Brooklyner. I enjoy the location, which is very safe. I have become very friendly with the front desk staff, they are all very kind and have assisted me in the past when I needed to take care of things. I also have been very impressed with the rent office staff as well. I always recommend the building to anyone who is in need of somewhere to live.
Reviewed on: 12/8/2011Keino C
I worked with Wanda Richardson to find an appropriate apartment (size, price & move timing) and she was instrumental in helping me transition into my new home. Wanda was a pleasure to work with!
Reviewed on: 12/6/2011Edward B
Elanna and Wanda were extremely helpful in our apartment search. They guided us every step of the way and kept open lines of communication. Both went above and beyond to make sure all of our needs were met. Thier help made a difficult process surprisingly easy.
Reviewed on: 11/15/2011Nicole M
Elanna was extremely helpful and friendly. She has been a professional and responsive point of contact throughout our move-in process. If I recommended the building to friends or colleagues, I would absolutely send them to her.
Reviewed on: 11/15/2011Harley A
Great staff.
Reviewed on: 11/2/2011Jessica S
The leasing office, in particular Elanna, was really great during my apartment search and the moving-in process.
Reviewed on: 10/18/2011Edward W.D
good amenities and location, prices have exceeded market
Reviewed on: 10/5/2011Christopher J.K
I've been living at the Brooklyner for 1.5 years and I am very satisfied. The location is excellent for me (only a few minutes walk from work), but also very near all major subways. Staff is always friendly and helpful, and the apartment is great.
Reviewed on: 9/29/2011Ideon F
I'm very pleased with the apartment itself, the community services and the treatment from the leasing office (Elanna was very kind) and the concierges.
Reviewed on: 9/27/2011Ruby M
Natalie Cox Mead, my leasing agent at the time of signing my lease, was extremely helpful. She especially gave me insight how a co-signer would benefit my qualifications for the apartment I desired. I was stressed out after looking at 6 apartments in Manhattan I wasn't crazy about, and found a nice change of pace with Natalie on my side who wasn't the typical pushy broker I was sick of dealing with. I would refer any friends looking to move into the Brooklyner to her anytime.
Reviewed on: 9/17/2011Erin G
Excellent experience for the last 3 years. We just had a hurricane pass through NY, and they were sure to keep all of us informed about safety precautions throughout.
Reviewed on: 9/7/2011Gwendolyn W
Wanda made this moving experience very easy. She was always there to answer any of my questions. She was always extremely pleasant and willing to go above and beyond. She is a true asset to your company. Since I have moved into the Brooklyner, the leasing office staff, each doorman, and the maintenance crew have all been very kind and welcoming. I must add very helpful too. Thanks everyone for making this a great experience.
Reviewed on: 9/1/2011Damien C
Great experience.
Reviewed on: 8/31/2011Lauren K.L
I will be moving out in the next month and overall I loved living in the Brookyner. It was by far my favorite apartment I've ever rented. All aspects of the building exceeded my expectations. I'm really glad I got a chance to stay in such a great place.
Reviewed on: 8/31/2011Jessica M
Elanna was a great leasing agent to work with. Coming from Manhattan, working with her and the move in experience was very smooth.
Reviewed on: 8/18/2011Zoe C
Thank you to Wanda, Natalie and Marilyn for all their help! All the maintenance men have been wonderful as well.
Reviewed on: 8/15/2011Judith S
Natalie Cox Mead was very helpful and professional, efficient and additionally pleasant. Made moving easier and less stressful She was my leasing agent at the Brooklyner
Reviewed on: 8/12/2011Lerane P
The Property Management Office was very professional, Elonner and Lawris were very helpful as well as the rest of the staff. Questions were answered on a timely basis, Elonner was most accomodating to my time schedule and her hours of availability and kind demeanor made it very easy for me to accept she is a credit to your organization, Lawris was also very welcoming and informative, i have made a great decision joining your community.
Reviewed on: 8/2/2011William L
Elanna Jochimek was a pleasure to work with. She was amazing as we came in as a couple looking for a one bedroom and within 90 days we turned into two separate leases for studio apartments. Her amazing service brought us home to the Brooklyner.
Reviewed on: 8/1/2011Alexis G
Elanna - my leasing consultant -- was extremely helpful and welcoming throughout the whole process. I am so happy living in my new apartment and I hope to stay here for a number of years!
Reviewed on: 7/28/2011Rahul P
Elanna Jochimek of the leasing office was particularly helpful with us throughout the lease signing process and move-in. Rest of the staff at the building are also very helpful and receptive. I would definitely recommend EQR to my friends and colleagues.
Reviewed on: 7/14/2011Kelley R
I love the Brooklyner! Natalie Cox-Mead, our leasing consultant, was absolutely a joy to work with! Without Natalie, we would have been completely lost in the process, but because of her, the move from South Florida to here was a breeze. Thanks for all that you do, Equity!
Reviewed on: 7/8/2011Jason C
I've been very impressed with the transition to new management (and corresponding availability of the building's services such as: heat/cooling and water, which were mediocre before). I also appreciate the large online presence and easy ability to manage building interactions (such as rent payment and service requests) in that more convenient and transparent space.
Reviewed on: 7/7/2011Alessandra G
The staff members are very professional and responsive. So far, I am enjoying my apartment and the building.
Reviewed on: 7/5/2011Rebecca O
I absolutely loved the Brooklyner and everything about it. I would have totally stayed if I wasn't moving to SF.
Reviewed on: 7/4/2011Annalisa S
I am very happy to live at the Brooklyner. Thank you for your work.
Reviewed on: 6/7/2011Damien C
it is very pleasant to live in the brooklyner. the management of the building is constantly listening renters and improves pur experience here everyday: rules, Equipments, common area closing hours, bike rental, etc. The staff is nice and comprehensive. A good job was done here. Thank you.
Reviewed on: 6/6/2011Willie J.H
Loved it and I'm sorry to have to leave
Reviewed on: 6/3/2011Susan N
The Lease Managemnet Office was most helpful and accommadating to our needs. I would recommend this building to anyone of my family or friends. The front desk staff and maintenance staff are very helpful and accommadating as well. We truly enjoy living at the Brooklner.
Reviewed on: 5/6/2011Katrina J
My experience at the brooklyner has been really good. The staff have been really friendly and have dealt with any issues swiftly. The facilities are always taken care of and it is nice coming home to that environment. Thank you and Well done!
Reviewed on: 5/4/2011Harley A
Wanda is fantastic !! (as is the whole staff here)
Reviewed on: 4/23/2011Joseph M
The doormen / front desk staff have been incredibly helpful throughout are move in process.
Reviewed on: 4/7/2011Benjamin P.E
I enjoyed living in the community. Thank you for the experience.
Reviewed on: 3/22/2011Laura F
I love my new home - thank you!
Reviewed on: 3/22/2011Marissa T
The Brooklyner is a great building with awesome amenities ( the backyard with the grills, the magnificent views from the roof and a great staff to attending the building. I honestly only have good things to say about the building.
Reviewed on: 3/9/2011Ramon R
Up to this moment, I AM very satisfied in moving to this Apartment complex. The employees that work in the complex responded very quickly to our request for service.
Reviewed on: 1/22/2011Suzanne S
The building is very well-run. The common areas make it a very social place to live. The features (countertops, storage, appliances) are fantastic. And of course, the views can't be beat!
Reviewed on: 1/8/2011