The Hesby Apartments Reviews
Reviews are based on experiences of actual residents.
Maintenance Staff
Grounds
Building Quality
Nicholas V
Service requests have been speedy, move in process was seemless, and staff has friendly
Reviewed on: 9/26/2023Emma S
Isosa has been extremely accomodating, from fitting us in to a walk-in appointment, answering all our questions, and helping us get set up in our apartment.
Reviewed on: 9/25/2023Adam Y
Very happy with everything
Reviewed on: 9/12/2023Courtney J
My roommates and I moved in just about 3 weeks ago and it was a smooth transition. Personally Isosa was a huge influence and MAJOR help in our apartment search. He went above and beyond for us and we are eternally grateful for him and the team here. Anyone searching for a new place, The hesby is truly a home. Highly recommended
Reviewed on: 8/15/2023Linda A
Great for the checkins to see how we are getting along
Reviewed on: 8/12/2023Emily P
Joe has been great and very helpful as we moved in and Brittany has also been very helpful!
Reviewed on: 7/15/2023Francisca D
Brittany was a very big help. She went above and beyond for us. We love our home!!!
Reviewed on: 7/4/2023Kosisochukwu U
Very great service!
Reviewed on: 6/13/2023Crystal M
Very helpful and heartwarming, moving in they were understanding and accommodating.
Reviewed on: 5/1/2023Ivy K
Isosa was very communicative and went above and beyond to make sure I was comfortable with the home before signing a lease since I hadnít seen the unit yet
Reviewed on: 4/12/2023Anthony C
Friendly and Professional Team, No complaints!
Reviewed on: 4/7/2023Alfredo M
My move in experience was seamless and very easy
Reviewed on: 12/27/2022Wayan P
We have enjoyed calling Hesby our home. The staff has always helped us out. But we are now moving further west in the valley.
Reviewed on: 12/18/2022Celia C
We love the building, team and neighborhood we just need more space for our growing family.
Reviewed on: 11/17/2022Nicole B
Isosa, Hailey, and Kristin go above and beyond to help us with anything we need. They are extremely friendly and warm. Hailey and Isosa have taken the time to get to know us personally and make themselves available whenever necessary. I genuinely appreciate how they have created a comfortable and safe living environment for us.
Reviewed on: 10/3/2022Maria Q
They are very professional
Reviewed on: 3/4/2021Blake R
The team is very responsive whenever we need anything and have been incredibly kind!
Reviewed on: 1/25/2021Miriam G
When we first called in to see if we could get a walk through to see the hesby the phone call was very informative. When we came in we were greeted by Thalia and she answered all of our questions we signed the leases later that day. The staff here has been amazing especially if we have any maintenance issue the repair guy is great!
Reviewed on: 1/24/2021Whitney A
I have never had an issue working with the management team! They are a pleasure to work with and they answer all my necessary questions! They have also gone above and beyond to help me out in times of need!
Reviewed on: 11/24/2020Mallory S
The team is always very friendly and always willing to make sure that everything we need is taken care of.
Reviewed on: 10/22/2020Richelle K
From the application process, to the move in process, and to any service request Ive ever had, the team here has been nothing short of so helpful and amazing! Any phone call Ive made to them has never been ignored and they always speak to me so kindly.
Reviewed on: 9/6/2020Wayan P
moves can be hard and frustrating and the hesby team has helped us get settled into our new home. we are very happy!
Reviewed on: 8/4/2020Angelina M
Thalia was extremely friendly and welcoming upon receiving my keys. She was also prompt with answering emails for any questions I had. Overall wonderful experience.
Reviewed on: 7/26/2020Henry D
We have been blown away by how communicative, responsive, and understanding the entire staff have been. We have had a number of items that required maintenance and the staff has been great!
Reviewed on: 7/1/2020Celia C
Everyone we have worked with has been very helpful and extremely responsive.
Reviewed on: 6/29/2020Emily H
The Hesby team is efficient and communicative and friendly.
Reviewed on: 6/15/2020Lisa D
They have been very responsive, friendly and helpful
Reviewed on: 6/12/2020Mary D
Jennifer, Carina, and team are prompt with responses and always so polite and friendly. They are genuine and truly care about the building and tenants.
Reviewed on: 6/9/2020Ryan H
Thalia Jennifer have been amazing since the beginning and consistently communicating about any issues, updates and everything we’ve needed to make our move smooth and lovely. Moving in was a breeze and a breathe of fresh air.
Reviewed on: 4/18/2020Gay Ann d
Responds quickly to queries and issues. Maintenance team is great!
Reviewed on: 3/13/2020Chase Y
Karina Karina Karina. She is so awesome and helpful!
Reviewed on: 11/23/2019Jeanine C
From the leasing office to the maintenance staff, everyone has been welcoming and respectful. Our emails or calls are responded to promptly.
Reviewed on: 10/5/2019jameelah f
The Hesby is a wonderful place I called home for a year and a half! I absolutely love this place and the people and the area. I love the apartment we had and I would’ve loved to stay but due to certain circumstances we had to leave. Thank you so much The Hesby for making this place feel like home for so long I appreciate you!!!
Reviewed on: 9/27/2019Sarah S
The whole team is super amazing.
Reviewed on: 9/14/2019Dominic D
I love everything about this complex. Kind people, Secure place and management is professional!
Reviewed on: 9/10/2019Sydni Z
I am very satisfied living st the Hesby, every time I have any issue or maintenance problem they take care of it as soon as possible. They are very prompt in getting back to me whenever needed.
Reviewed on: 9/4/2019Dana P
There are great accommodations in the building. Things are fixed quickly. The staff is friendly. The building is clean
Reviewed on: 9/2/2019Angela T
Joe at the front desk was so nice and went above and beyond to offer suggestions on where to go to escape the busyness of the city. Very helpful :
Reviewed on: 8/23/2019Yulia C
Joe was absolutely courteous and welcoming. Made us feel instantly this is where we want to reside
Reviewed on: 8/4/2019Isabel S
Good
Reviewed on: 7/29/2019Dane F
Great place to live. Well maintained and convenient to public transit options.
Reviewed on: 7/21/2019Eric L
Very welcoming and pleasant staff!
Reviewed on: 7/16/2019Risha A
Thank you for being so welcoming and accommodating!
Reviewed on: 7/11/2019Raquel W
I live here and would recommend it to firends
Reviewed on: 7/9/2019Michael H
Management and maintenance staff are excellent. Very friendly office staff and the maintenance staff is quick to resolve any issues.
Reviewed on: 6/7/2019Samantha B
Everyone is so sweet and works so hard to keep the building nice.
Reviewed on: 5/28/2019Omer L
The facilities are always clean, the staff very nice, and feel safe with the security guards around
Reviewed on: 4/10/2019Dario M
Everyone has been so nice with us all this time living here, we could not be more happy.
Reviewed on: 3/7/2019Bradford W
The staff has been wonderfully accommodating, communicative, and helpful with very request and need. They’ve also been very nice and full of smiles!
Reviewed on: 2/13/2019Paola G
The team is always on top of everything from apartment service to maintaining the complex in excellent condition to taking care of any other issues
Reviewed on: 1/3/2019Eric L
So friendly and quick!
Reviewed on: 12/7/2018mark h
It has been great so far living in the Hesby
Reviewed on: 12/5/2018Nasaya C
All the leasing agents are professional and friendly. They are very admirable.
Reviewed on: 11/5/2018Marlene T
I can’t complain really. All is well.
Reviewed on: 10/27/2018Dan B
Carina has been very helpful in getting us moved in. Communication and her work has been on point.
Reviewed on: 10/14/2018Terence T
Very responsive and quick to handle and problems.
Reviewed on: 9/22/2018Carolyne M
Great place to live and the conditions stay clean and well kept!
Reviewed on: 9/20/2018Morris G
They are a great staff and very nice to work with.
Reviewed on: 9/14/2018Gay Ann d
Maydel has been very professional and made this transition so easy. Fidelis was fantastic in doing the walkthrough with me when I received my keys. Your team is awesome!
Reviewed on: 8/21/2018Dario M
Rachel and Maybel were amazing!
Reviewed on: 7/26/2018Mineli M
Im very pleased with everything The Hesby has to offer thus far. Our leasing officer, Carina Cox took the time to answer all the questions and concerns I had from the beginning and is always happy to assist should I have more questions. Im also very pleased how smooth and speedy the leasing process went with both Carina and Christina.
Reviewed on: 7/24/2018Angela M
Very responsive maintenance!
Reviewed on: 6/19/2018Michael H
I have been a resident of The Hesby for almost two years. The staff is exceptional from the manager to the leasing agents as well as the maintenance and porters. The community has recently made several changes to improve the security. The amenities are the best. The exterior and interior of the building are always well taken care of
Reviewed on: 6/18/2018Erica S
Everyone at the office is always attentive and helpful
Reviewed on: 5/30/2018Harry L
Always prompt to respond and very personal. I am probably the resident who has been here the longest, and there’s a reason for that! Keep it up! :
Reviewed on: 5/28/2018Skyler W
The Hesby has been fantastic to us in so many ways. When we were hunting for apartments the team working in the leasing office played a big part, and no matter who we had at the hesby we always felt at home. Also, they are ON TOP OF IT. If they know about it we get an email about it I enjoy living in an apartment where they are honest.
Reviewed on: 5/21/2018vicki m
I have been met with compassion and cooperation by the team I started with Maydel who listened to me about unsafe housing issues Id had in the past. She was joined by Cristina the manager who also listened. Hesby is the ONLY APT that has given me reasonable accomodations for chemical sensitivities I now have for me and my pets.
Reviewed on: 4/16/2018Sherrie W
Management team is great and responsive.
Reviewed on: 3/20/2018Karen S
Staff is always polite and friendly.
Reviewed on: 3/20/2018Melanie F
My service requests are responded to quickly. No complaints here.
Reviewed on: 3/2/2018Toni J
They’re always extra friendly. We had an issue with our dish washer and upon letting them know they sent someone to take care of it immediately. The my always have a smile and are personable.
Reviewed on: 1/27/2018Alexandra P
They have gone far and beyond to help with my needs. They were amazing!
Reviewed on: 1/27/2018Sean S
My overall experience has been very positive. Any issues that have arisen have been taken seriously and addressed satisfactorily.
Reviewed on: 1/20/2018DIONE T
The team members we communicate with are always very professional
Reviewed on: 1/3/2018Carlie C
Management is great about repairs to our laundry machines in our unit, etc. Anytime anything is broken they send someone out immediately. Also, security is great. I feel very safe.
Reviewed on: 12/18/2017Noah R
They are always helpful and get any I need done quickly!
Reviewed on: 11/18/2017Jennifer H
The service team is amazing and always efficient.
Reviewed on: 11/1/2017Breann C
So awesome, responsive nice!
Reviewed on: 10/21/2017Joshua M
The hesby is an incredible place to live. As an artistentertainer I’ve been able to use all of the hesby’s amenities to directly impact my life positively.
Reviewed on: 10/17/2017Mabeline T
CARINA has been extremely helpful since our first meeting.
Reviewed on: 10/2/2017wei c
Carina, Reta and everyone in the front offices have been very helpful with our move here. Moving across the country was tough but they made it easy when it comes to apartment affairs.
Reviewed on: 10/2/2017Rachel B
Team is always helpful thank you so much Hesby Team
Reviewed on: 9/9/2017Gaayatri K
Team is really great and helpful!
Reviewed on: 8/18/2017Taylor P
The team has always been prompt in responding to inquiries as well as complaints.
Reviewed on: 6/21/2017Bianka T
Brenda has been A MA ZING! From when we 1st met with her up until handing us our keys she has been warm, welcoming and helpful :
Reviewed on: 6/9/2017Eddie B
Perfect !!!
Reviewed on: 5/30/2017Wendy S
Love Love The Hesby. Only moving because I work across town by the beach. Moving to Altitude. =
Reviewed on: 4/11/2017Darin M
Amanda has been great. We had an issue with getting internet and she got us connected with a contact person at ATT immediately
Reviewed on: 3/19/2017Jennifer H
We love the complex! Everyone has been so nice snd helpful, from the staff to the other residents.
Reviewed on: 3/15/2017Jumanah S
Jimmy was welcoming, informative and honest. He was so great about getting back to us regarding any questions we had, following up with us to insure our satisfaction.
Reviewed on: 2/12/2017Joshua D
I love James and the whole staff . very helpful and the living experience was amazing . thanks for everything . ill continue to recommend the Hesby to anybody looking to move
Reviewed on: 2/4/2017Abby S
The team made the transition to our new home very easy and smooth. We felt comfortable right away and got all of our questions answered in a timely manor.
Reviewed on: 1/12/2017Michael H
I have lived in 3 Equity Apartments over the past 8 to 9 years and by far The Hesby staff has been more than accommodating. My first encounter was Annie who showed me the complex and answered all my questions. Being the first person to meet it was her enthusiasm and personality that was the deciding factor in 'I have to move here'. I also want to give Carla C. the manager the biggest kudos for going beyond the call of duty to make things work for me and my move to The Hesby. She is hand down the best manager and should be used as a trainer for all your managers. The maintenance staff was totally on top of everything from explaining how the appliances worked to making sure I understood the easiest way to lift the overly large window coverings without getting stuck. The amenities are over and beyond anything I have seen in an apartment complex. The Hesby is fantastic.
Reviewed on: 11/11/2016Owais K
The staff here are all great, have been nothing but helpful
Reviewed on: 11/3/2016Ariel D
Nicest apartment I‘’ve ever lived in. Everything is great and couldn‘’t pick a better place for my first home in Cali.
Reviewed on: 10/23/2016Renae B
I‘’m new to America / Los Angeles / North Hollywood and I love the fact that I found this apartment complex in an area that I really like. I am thoroughly enjoying living at The Hesby and how central it is to access everything. The complex is clean, neat and tidy and the staff have been incredibly helpful in giving me advice for my international relocation and importantly, I feel safe. I am very very happy living at The Hesby - huge thanks to the team!
Reviewed on: 10/15/2016Whitney P
The staff in the leasing office are wonderful, and they have the best attitudes and go above and beyond for the residents. The maintenance staff are everything and so helpful.
Reviewed on: 9/22/2016Peter W
Move in was successful, Raymond was great and helped answer all my questions. Very welcoming staff, good respectable neighbors.
Reviewed on: 9/18/2016Justus V
I am very impressed with the Hesby. Before working in the career now I worked in leasing and I can say that it is wonderful how well kept the Hesby is. Annie is such a great representation of your company. She is so responsive and is quick to email back timely. My boyfriend and I love our apartment and we are very happy that the maintenance team cleans every morning! Worth the $$
Reviewed on: 9/3/2016Nathaniel J
Ever since the day I arrived the staff, more notably Raymond, was more than friendly. The fact that I was treated like a person rather than a sale made the experience more personable, which I like in a community. Raymond made me feel instantly at home which lead me to sign right then despite having looking at several other local apartments. Thus far my experience as been top notch and I'm confident it will continue.
Reviewed on: 8/25/2016Mario M
Staff at the Hesby has been nothing but nice and wonderful. The best staff I have met at ANY apartment complex!
Reviewed on: 6/22/2016Linda N
The leasing office employees are very exceptional. James and Annie have gone above and beyond to make me feel at home!!
Reviewed on: 5/29/2016Elmer A
It's a great building I really enjoy Carla and Sam they're my favorite to work with always have a great attitude thanks you two !
Reviewed on: 5/29/2016Erika J
everyone working here is so nice, makes it feel like home.
Reviewed on: 5/22/2016Jeffery S
I have had a great experience working with all of the staff so far, James has gone above and beyond to help us out. I am extremely satisfied with all aspects of living at the Hesby. Thank You!!!
Reviewed on: 5/6/2016Paul L
The property staff member I worked with, James Ferkovich, during the leasing process was the consummate professional. He knows the property very well, returned my numerous emails and phone calls in a timely manner, and, most importantly, he answered all my questions to satisfaction. Equity Residential is lucky to have him as a member of their team.
Reviewed on: 3/18/2016Dustin H
James was the best, and easily put The Hesby over the other places we looked at with his friendly manner and knowledge. Also the music room was a giant perk, big selling point for us.
Reviewed on: 3/18/2016Stuart C
Although we are most interested in a comfortable place to live, the quality of the staff is very important to us. The management here is terrific and very responsive to any of our needs. Carla Collyer, the manager, has been exceptional to us and her entire staff including Christina Moyer and James Ferkovich are always attentive and helpful. The service maintenance department is top notch and very quick respond to any problems we have had. Overall it is a great team of people.
Reviewed on: 2/29/2016David F
Christina Moya has been EXTREMELY helpful to us in our moving process. She helped us every step of the way and made sure everything was clear and concise!!! She's the best!!!!!!
Reviewed on: 2/18/2016Shannon C
Christina was amazing and patient with me when dealing with moving. I had a weird situation and Christina made the moving process so much easier.
Reviewed on: 2/18/2016Derrick B
The management and maintenance team are superb, and have made the past two years at the Hesby feel like home to me. I know I can always count on them for a smile when I come in from along day at the office, and that I can count on them if any issues arise. Thank you so much!!
Reviewed on: 2/15/2016Eric Y
Everyone at The Hesby has been so helpful and so nice. We moved in site unseen and it was everything that I hoped it would be. Your staff is phenomenal. We are already planning to return..
Reviewed on: 2/13/2016Jessie Lee E
Everyone in the management office and on staff here at the Hesby were warm and welcoming during the whole move-in process and always make an effort to check in and see how everything is going. It makes a huge impact having such a friendly helpful staff. I love my new apartment very much :)
Reviewed on: 1/29/2016Matthew H
I had the most amazing experience moving into The Hesby. Christina Moya went above and beyond to make sure everything worked out and I was able to move in and make this my home.
Reviewed on: 1/6/2016Eric V
My fiancé and I are pleased with the friendliness and attentiveness shared by the office staff, specifically Christina who is always so friendly and helpful!
Reviewed on: 10/30/2015Brian A
First off I just want to Thank Christina for making our apartment hunting so much easier. She was very attentive as soon as we walked in the door. Her big smile welcomed us as if was our home already. She made is so easy for us thru the process of applying and paperwork. As well as all the Staff which are great also, Maintanace guys are Superv!! Thank You for finding us not just an Apartmeent, But our Home
Reviewed on: 9/5/2015Alana H
Christina in the leasing office has been extremely helpful and absolutely fabulous! We are very satisfied with the apartment and Christina continues to make our move here be a fantastic experience. Thanks to her and thank you hesby!
Reviewed on: 9/1/2015Bertrand C
The office staff was very professional and kind .
Reviewed on: 8/26/2015Brittany K
Such an great and painless experience. I was moving across the country and had never visited LA before and the leasing associates were so helpful and diligent throughout the entire process. I am so happy in my new apartment!
Reviewed on: 7/30/2015Kyler P
Overall the apartment move in was great. Just because we have some issues with the cleanliness doesn't mean Christina did not do her job. She was amazing. Very helpful, very responsive. She sold is immediately when we first toured. It's easier living at a community knowing she works at the front office. I would give her an A++ if this was a test :)
Reviewed on: 6/5/2015Leo B
Seems like a great community and love the vibe
Reviewed on: 6/4/2015Dwight H
Christina Moya was fabulous! Best leasing experience I've ever had.
Reviewed on: 5/1/2015Mitzi M
My leasing associate, Christina Moya was phenomenal. She essentially sold me on my apartment sight unseen because of her enthusiasm and professionalism. She responded to all of my questions and concerns immediately and honestly. And the best part is that her attentive behavior remains the same even after my move-in. I cannot speak highly enough about her and her commitment to making The Hesby community an enjoyable enviorment to reside.
Reviewed on: 4/2/2015Torrey D
Christina, James, and Lorna were all phenomenal, incredibly fast in their email responses, and courteous at all times. I greatly enjoyed working with them.
Reviewed on: 3/29/2015Karli K
Lorna was so amazing. She really made this experience so delightful and simple. She is awesome!!!
Reviewed on: 3/3/2015Jayzell P
I have only been apart of the Hesby family for a short time, but each of the office staff has made my experience here wonderful. I appreciate the work of Christina, James, and Lorna. They are awesome. Also, Javier in maintenance has worked with me to solve my minor problems. I appreciate everything. In addition, my new home is beautiful.
Reviewed on: 2/13/2015Adrienne V
At all of the communities that I visited during my search, I was most impressed with The Hesby's leasing office. James in particular was very responsive, answered all of my questions, and helped me during my move in period although I had a last minute bu
Reviewed on: 1/9/2015Stanley C
The staff member who chose my apartment did a great job finding my new home through just what I desired by an email. I absolutely love my new place!
Reviewed on: 12/29/2014Bradley S
James and Christina were our leasing agents and they were amazing! James could not have been more accommodating! Both were so pleasant to deal with, but we ended up just working more with James. It honestly was the most pleasurable moving situation I've ever had!!!!
Reviewed on: 11/19/2014Michael L
I moved here to the Hesby from Brooklyn NY and what at first seemed like a nightmare hunting for apartments turned into a wonderful dream all because of Christina Moya, the amazing leasing agent that got myself and my husband into a fabulous apartment we are in love with just when we all but gave up on our search! She was professional, knowledgeable and made the transition as smooth as possible! Hats off to Christina and the rest of the wonderful staff at the Hesby!!
Reviewed on: 10/31/2014Meshawn J
I LOVE the office staff and maintenance. Felt at home. They're like family. Thank You
Reviewed on: 10/24/2014Eric V
My search for a new apartment was pretty intensive. It cam down to 2 locations after months of looking. Ultimately, it came down to my experience with Christina and all of the amenities that The Hesby offered. The friendly environment & staff really made my move extremely easy. I am very pleased with my decision and look forward to being a part of this community for years to come.
Reviewed on: 10/21/2014Mary O
There was a few issues with parking when I moved in but the staff was very friendly and resolved it in a timely manner to fit my needs.
Reviewed on: 10/21/2014Matthew R
I am very happy to be at the hesby and that Equity has taken such a strong grasp of the community.It's as if they have always been here.
Reviewed on: 10/14/2014Regan L
Since Equity has taken over from Alliance, things already seem to be more efficient. I hope you keep on this trajectory. And, it would be great if Hesby adopted the Disability Access program that some of the other Equity locations have...that is a HUGE appeal for those of us that may need a couple of small modifications to make a comfortable living space! Thanks!
Reviewed on: 10/1/2014