The team here is very on it, they take less than a day to get back to any questions or complaints. The place is always clean and everyone's been doing good.
Reviewed on: 10/28/2023team is great, people are great
Reviewed on: 10/26/2023The team is extremely responsive and happy to help. I will always get a call back within the hour to help fix any issue and maintenance is very efficient at fixing things quickly.
Reviewed on: 10/11/2023Great communication
Reviewed on: 9/16/2023It has been a great 3yrs with STOA. We really enjoyed our time and love the staff.
Reviewed on: 9/8/2023Apartment is great so far! Vanessa has been our primary contact, and she has been wonderful- very warm and responsive! Suzanne and Rory have also helped us out and been a pleasure to work with.
Reviewed on: 8/30/2023Vanessa has been amazing from the day she showed us apartments. She and the team are responsive and helpful and make everything about living at STOA easier.
Reviewed on: 8/29/2023Best experience I had with working with the staff
Reviewed on: 8/25/2023Great staff
Reviewed on: 8/17/2023STOA was me and Lola's very first apartment in LA and we absolutely loved it here. We wish we weren't leaving because we will miss the STOA Team very much. Everyone has been super helpful and wonderful during our stay here. Especially Suzanne, Vanessa, Leslie, Rory and Jonathan. Thank you again for everything you've all done for me :-
Reviewed on: 8/16/2023Maintenance is quick and reliable, if i have questions i get an answer quick via email.
Reviewed on: 8/4/2023Overall good experience! Good and supportive team, fast house service, good apartment building. The only thing i would recommend is to change the garage gatekey system. Over the year i had 10-12 times experienced a problem. And since i'm working from 8 to five its very difficult to get to the management as they are on 10-5 schedul
Reviewed on: 8/3/2023The STOA team has always been super responsive to our maintenance requests and always maintains communication with all residents regarding any building notices or any upcoming events.
Reviewed on: 7/26/2023I mainly enjoy the area because it is accessible for my dog to. have an area to play. It is great to walk in any direction and experience various communities food, art, music, etc...I will miss the area but plan to move back ASAP!
Reviewed on: 7/23/2023The best management team Ive ever experienced.
Reviewed on: 7/14/2023The team has been very courteous and helpful during my moving process. I appreciate everything theyve done so far with making the welcoming process smooth and helping with any minor issues.
Reviewed on: 5/2/2023Each submitted request is taken care of that same day or next day, depending on when the request is submitted.
Reviewed on: 4/18/2023Very kind.
Reviewed on: 4/4/2023I love the place
Reviewed on: 12/21/2022Emily and Vanessa were so helpful during the move in process
Reviewed on: 12/7/2022Living here has been great other than the new construction next door. Staff has been very useful and friendly aside from an instance or 2.
Reviewed on: 11/26/2022Vanessa has gone above and beyond what I expected with the leasing process. She has over communicated and followed up with me and been patient with helping me submit paperwork and get settled.
Reviewed on: 11/8/2022From the tour to signing the lease, the whole process has been very smooth. Excellent overall service as well.
Reviewed on: 4/18/2021From the tour to signing the lease, the whole process has been very smooth. Excellent overall service as well.
Reviewed on: 4/18/2021The team has exceeded my expectations, I love my apartment!
Reviewed on: 4/8/2021The team has exceeded my expectations, I love my apartment!
Reviewed on: 4/8/2021I am greeted every day with a smile and a “how are you” And it honestly makes my days a lot better. Any problem I have, they are always there to fix it and keep everyone happy. I would 100 recommend STOA to anyone looking for an apartment.
Reviewed on: 4/4/2021I am greeted every day with a smile and a “how are you” And it honestly makes my days a lot better. Any problem I have, they are always there to fix it and keep everyone happy. I would 100 recommend STOA to anyone looking for an apartment.
Reviewed on: 4/4/2021Both Jayvon and Jorge have been incredibly helpful during the entire move in process.
Reviewed on: 4/2/2021Both Jayvon and Jorge have been incredibly helpful during the entire move in process.
Reviewed on: 4/2/2021You are all rockstars in my eyes!!! I appreciate everything you all do and look forward to spending a bit of time together.
Reviewed on: 3/22/2021Clean building, friendly staff, sanitized apartment before move in. The team made my move in process easy and enjoyable!
Reviewed on: 3/18/2021I love it here!!!! One of the best decisions I’ve ever made!!!!!
Reviewed on: 3/10/2021I have an incredible experience living at STOA for the last 1.5 years. I have always felt safe and supported in this community and my apartments were very comfortable. I am extremely grateful for Jorge, Jayvon, and the entire staff for assisting with all my needs and ensuring I was taken care of. Thank you so much for everything!
Reviewed on: 3/5/2021Leasing team has been there every time and has had great answers to my questions.
Reviewed on: 3/3/2021Jorge Orduno has been our point of contact from the beginning when my wife and I started looking at Stoa apartments. His prompt answers to our numerous questions were always helpful, and his friendliness really made my wife and I feel at home here. He is a great asset to your team and we really appreciate all his help!
Reviewed on: 2/14/2021I am very happy with my new place! Thank you STOA! The staff is wonderful and professional. The building is well kept and clean. Neighbors, security, staff are friendly.
Reviewed on: 12/21/2020From day one, Jayvon has been very respectful and friendly, and has set a tone that makes me happy to have chosen STOA as my new home. Jayvon and Jorge are extremely helpful, answering every question Ive had with patience and kindness and assisting me whenever Ive needed it e.g., Jorge helped me move a bulky delivery box.
Reviewed on: 11/15/2020Jayvon and Jorge are absolutely amazing. They truly made STOA feel like home. There is a special energy about the building, we loved the amenities when they were open and everything stayed clean and our needs were always taken care of quickly, specifically regarding repairs. We love STOA!
Reviewed on: 11/9/2020Every problem was met with a solution.
Reviewed on: 10/12/2020Amazing team! Friendly, hospitable and very prompt!
Reviewed on: 10/4/2020Very responsive and kind. Great
Reviewed on: 10/1/2020Team is friendly, responsive, helpful, respectful.
Reviewed on: 9/28/2020They are highly committed to providing excellent service.
Reviewed on: 9/27/2020Jorge was extremely kind and accommodating while we were looking for the perfect place to stay. Also the team responds to emails and phone calls in a very reasonable timeframe.
Reviewed on: 9/25/2020Jorge has really exceeded our expectations, been very responsive and answered all of our many questions with a positive attitude.
Reviewed on: 9/17/2020Jayvon is incredibly nice, helpful, and reliable.
Reviewed on: 9/15/2020Jayvon has been excellent throughout this entire process. He went above and beyond to ensure that I had a comprehensive virtual tour, assisted with the application process, and made move-in day pretty seamless for me. Kudos to him!
Reviewed on: 9/10/2020Team has been very responsive and supportive through the whole move-in process
Reviewed on: 8/27/2020Jayvon is the reason I’m here, he’s amazing!
Reviewed on: 8/22/2020Really good team! They have always been gracious whenever I have asked for help.
Reviewed on: 8/10/2020Staff is very friendly and professional. Repairs needed to be done and were addressed and resolved in a timely manner. Building has a good security system as well.
Reviewed on: 8/6/2020Team is friendly and supportive.
Reviewed on: 7/30/2020Jayvon and team have been extremely helpful.
Reviewed on: 7/27/2020We have loved living here for the past month! From the amenities to the staff, everything has exceeded our expectations.
Reviewed on: 7/9/2020We loved our place from very first step. We met Jayvon on our first tour. He was super helpful and friendly. Super easy going, zero time wasting. We got all information we were looking for and applied right away
Reviewed on: 6/24/2020Jorge is very professional, friendly, and attentive to details. He made the whole process of renting an apartment very easy and pleasant. Maintenance requests are fulfilled in a timely manner. Really great team at STOA!
Reviewed on: 6/13/2020Im very satisfied with this apartment, and Im grateful to the management staff for their perfect service. Its a pity that I have to leave CA.
Reviewed on: 6/9/2020Your team is always there for us. They respond in a timely manner and are willing to go out of their way to help. We appreciate everyone of you. Thank you.
Reviewed on: 5/29/2020The team is so helpful and love their attitude. They’re so easy to get ahold of and always so quick to response to any of my questions. love them.
Reviewed on: 5/21/2020Exceeds expectations. From the office staff, to security and to the staff who keep our place of living keen as possible, great job!
Reviewed on: 5/5/2020Due to my line of work I often relocate after a few years. Out of those many experiences my time here at STOA has been one of the most enjoyable. The amazing staff here truly makes it feel like home. Jayvon, Allan and Jorge all work extremely hard to make sure that we enjoy living here and they do an excellent job!
Reviewed on: 4/29/2020I really enjoyed living at STOA, and I will miss the community!
Reviewed on: 4/29/2020The front office folks are great. They address any concerns I have right away. They are professional and whenever I see them they greet me with a smile. That type of warmth and courtesy is appreciated because you get the sense you are a part of the community. Communication is very good. Front office provides consistent communication.
Reviewed on: 3/8/2020Very responsive, timely. Friendly and attentive
Reviewed on: 3/1/2020Office staff was incredibly helpful and welcoming! Fun and clean community spaces.
Reviewed on: 2/24/2020Your leasing team is simply the best. Friendly, professional, personable, and polite. Couldn’t ask for anyone better!
Reviewed on: 2/13/2020Jayvon has been the most outstanding leasing consultant! We are thrilled with the service and how wonderful and accommodating everyone has been - we love being tenants.
Reviewed on: 1/7/2020The staff has been very courteous, from the front office folks to the young lady and man who perform service requests. They are the best.
Reviewed on: 1/3/2020The STOA team is very nice. Jayvon was very welcoming when I moved in! Hes really great at customer service and goes beyond to make sure everything works out smoothly!
Reviewed on: 11/19/2019Jayvon is amazing at his job. I feel very welcomed here.
Reviewed on: 11/9/2019Very satisfied. Everyone has been great!
Reviewed on: 11/4/2019The staff has helped every single step of the way. They create a friendly, warm and safe environment and were a big factor on us choosing this place to live.
Reviewed on: 10/30/2019Yes, everyone on the team is very responsive. I worked with Jayvon for most of the experience. When he gave me the tour, his excitement about the property and great personality made me feel like I wanted to make STOA home. He and Jorge were willing to accommodate my schedule, which really helped with my long-distance relocation.
Reviewed on: 10/29/2019Great experience!
Reviewed on: 9/14/2019Very nice and easy to speak about any issues
Reviewed on: 8/27/2019The team was super nice and helpful. No complaints at all.
Reviewed on: 8/26/2019Good experience, great building only moving because it m leaving Los Angeles
Reviewed on: 8/24/2019I was locked out of my apartment due to my keys being stuck at the dealership where my car was being serviced for longer than expected. Thanks to the STOA staff they were able to let me in very quickly, I really appreciated that. All the new staff is very kind and helpful.
Reviewed on: 8/20/2019very helpful and communicative
Reviewed on: 8/14/2019So far, with the transition from Holland to Equity, everything has been extremely smooth with my experience personally. In fact, communication between management and residents seems to be even better than with the previous company. Excited to be with Equity!
Reviewed on: 7/22/2019I have had a great experience at STOA
Reviewed on: 7/19/2019