• 609 S. Grand Ave Los Angeles CA 90017
  • (213) 455-4797

Milano Lofts Apartments Reviews

Reviews are based on experiences of actual residents.

4 / 5 based on reviews from actual residents and their experience living with us.

Maintenance Staff

Building Quality


Victoria M

Verified resident as of 4/1/2023

Absolutely loving my new home at Milano lofts! The windows are amazing, letting in tons of natural light. Love the location of downtown LA - much safer area than where I used to live over by the train on Flower. Everythingís walking distance which I love! Unfortunately the elevators went out for around 15 hrs one of our first nights

Reviewed on: 4/24/2023

Reid W

Verified resident as of 7/1/2022

Whenever I have reached out regarding a maintenance request or any question I may of had, I was met with a quick response and help. Everyone has been very nice to help me and make my living situation even better.

Reviewed on: 4/10/2023

Marcel R

Verified resident as of 11/2022

Brett has gone above and beyond, very pleased so far.

Reviewed on: 11/26/2022

Nathan R

Verified resident as of 12/2018

We love our spot and would like to stay.

Reviewed on: 11/8/2020

Lorelei M

Verified resident as of 9/2020

Every one has been awesome answering my questions before my move and after. I’m enjoying living here and glad it’s walking distance to my work which I was not sure of until I started. Dorian responded quickly to answer all questions and was professional and polite. Thanks team Milano.

Reviewed on: 9/27/2020

Preston J

Verified resident as of 6/2020

The Milano team is great. I unfortunately had to call the front desk late last night to complain about some noise, but Daniel immediately resolved the issue.

Reviewed on: 7/5/2020

Dalila R

Verified resident as of 5/2020

The team was amazing and helpful throughout the whole process!

Reviewed on: 6/9/2020

Summer W

Verified resident as of 4/2020

I have been in LA for a year and a half, but I haven’t felt like I was home until now. I have a place I’m blessed to call home and it has changed the way that I look at each day. I love how quiet the building neighborhood is and most importantly how accommodating kind Dee and the staff have been even before I moved in! Thanks Dee

Reviewed on: 4/21/2020

Andres C

Verified resident as of 10/2019

Thank you for having me Milano Lofts’s. I enjoyed the time living here. Thank you for a great support to the Equity Backoffice Team and to the Service Team.

Reviewed on: 4/18/2020

Dawn S

Verified resident as of 3/2014

I truly love living here, and am coming into my fifth year of living at Milano Lofts. Both the property management team, security personnel contractors and maintenance team are ALWAYS responsive and helpful in a very timely manner. As Milano Lofts is an older, historical building, and I have always been proud to call it home.

Reviewed on: 2/8/2020

Cheryl J

Verified resident as of 6/2013

I have really enjoyed my time at Milano and it will be a bittersweet experience leaving. The location is central, the Equity staff have always gone above and beyond to help us, and the building and individual units are beautiful. Much thanks to Alex, Sallie, Dee, Claudia and all the folks we’ve interacted with over our years here!

Reviewed on: 11/2/2019

David C

Verified resident as of 6/2013

Living at Milano Lofts was a really wonderful experience. The unit was large, bright, spacious, well cared for, and reasonably priced for the quality. Milano Lofts staff has always been friendly, available, and felt like family. Well be sad to move but we found a condo a few blocks away and becoming homeowners. We wish all the best!

Reviewed on: 11/2/2019

Jonathan M

Verified resident as of 9/2019

Dee is the best! Very helpful and super amazing to work with

Reviewed on: 10/9/2019

Danya G

Verified resident as of 7/2019

Everyone has been very nice but our air-conditioner has not worked properly and now needs to be replaced. Theyve worked hard to make us as comfortable as possible.

Reviewed on: 7/29/2019

Rachael B

Verified resident as of 12/2018

I’m very happy with how communicative and accommodating the staff had been with any issues.

Reviewed on: 7/18/2019

Omar V

Verified resident as of 10/2018

Always very professional, nice, friendly and anything I want fixed or look at - they always do.

Reviewed on: 6/5/2019

Angel Z

Verified resident as of 4/2019

Everything has been amazing ! From maintenance to night security to the office everyone has been so helpful when I’ve had a question !

Reviewed on: 5/12/2019

Robby S

Verified resident as of 4/2019

Thank you all for making our move in seamless and worry free. The entire staff has been so extremely helpful and welcoming. We LOVE our new home!

Reviewed on: 5/11/2019

Beth S

Verified resident as of 8/2016

Everyone is helpful and timely

Reviewed on: 4/25/2019

Najah M

Verified resident as of 2/2019

Service requests are promptly handled, everyone that I’ve run into has been very helpful.

Reviewed on: 3/19/2019

Zachary C

Verified resident as of 6/2018

The team is always willing to help and go the extra mile.

Reviewed on: 3/10/2019

Timothy D

Verified resident as of 7/2018

Staff is friendly and prompt with their service.

Reviewed on: 3/6/2019

Neill H

Verified resident as of 3/2017

The Milano and Pegasus team have always been very attentive and professional. Thank you!

Reviewed on: 2/8/2019

Mariela M

Verified resident as of 3/2018

I have no problems with the members, They all have been very helpful every time that I required something

Reviewed on: 11/9/2018

Timothy D

Verified resident as of 7/2018

Everyone has gone above and beyond our expectations in order to ensure a smooth transition into our new home.

Reviewed on: 7/30/2018

Zachary C

Verified resident as of 6/2018

Everyone at the Milano Lofts has been very helpful.

Reviewed on: 7/16/2018

Michael K

Verified resident as of 6/2018

Macy has been amazing during the process. He goes out of the way to make sure any questions I have are answered.

Reviewed on: 6/28/2018

Tyme H

Verified resident as of 5/2018

The team is great. Kudos to Dee and Macy for their amazing service.

Reviewed on: 6/25/2018

Jason R

Verified resident as of 5/2018

Absolutely everyone single employee at Milano Lofts and even Pegasus has bent over backwards to make us feel at home. Thank you.

Reviewed on: 5/30/2018

Beth S

Verified resident as of 8/2016

Helpful and friendly team, thank you.

Reviewed on: 5/5/2018

Cameron Douglas A

Verified resident as of 9/2017

Maintenance team is great, common areas are usually clean and the doorman is friendly.

Reviewed on: 5/3/2018

Anna M

Verified resident as of 6/2015

We have loved living here. Everyone is super atrentafive at the office. They run a tight ship and the maintenance staff are super helpful.

Reviewed on: 3/4/2018

Suzanne S

Verified resident as of 1/2018

Alex provided me with a wonderful last minute move in orientation tour and Elicia has been super helpful and easy to communicate with since I’ve moved in.

Reviewed on: 1/20/2018

Kyle D

Verified resident as of 12/2016

Love this place but have to move to Seattle

Reviewed on: 10/30/2017

Kimberlee L

Verified resident as of 10/2017

During move in, everyone was so helpful. The move went flawlessly. Cant thank you all enough for such a smooth transition into the milano lofts.

Reviewed on: 10/24/2017

Leigh K

Verified resident as of 10/2017

They were very nice and helpful.

Reviewed on: 10/20/2017

Elizabeth B

Verified resident as of 7/2017

Everyone has been incredibly helpful by walking me through every step

Reviewed on: 7/26/2017

Sofia P

Verified resident as of 5/2017

Extremely nice complex and the onboard process was thorough and smooth.

Reviewed on: 6/1/2017

Lance B

Verified resident as of 2/2017

I was very pleased with the preparation prior to my moving in everything was ready when I arrived including an active key card for parking across the street and pre-programmed bldg access. The apartment was clean and in great shape. The staff has been helpful and ready to assist whenever needed.

Reviewed on: 2/26/2017

Bryan P

Verified resident as of 6/2016

Ive truly loved living here. The staff has been wonderful ESPECIALLY Amin. Im really going to miss him. and the building is great. If I werent moving back to Chicago, Id be staying here for sure.

Reviewed on: 2/19/2017

Kyle D

Verified resident as of 12/2016

Ian and Vicky have been very helpful moving in and picking up my packages. Friendly as well.

Reviewed on: 12/22/2016

Mario C

Verified resident as of 9/2016

Francisco has handled maintenance requests promptly and thoroughly. He's kind and has really done great work. Amin, the weekday nighttime patrol, is also wonderful and has made me feel quite welcome as I get settled in -- do keep him around.

Reviewed on: 11/7/2016

Victalina A

Verified resident as of 9/2016

Leading office has been great . Our service tech Francisco is very responsive and friendly. We are very happy we chose Milano.

Reviewed on: 10/16/2016

Danielle B

Verified resident as of 5/2015

Both the office and maintenance team were fantastic. Friendly and accommodating!

Reviewed on: 10/5/2016

Andrew M

Verified resident as of 8/2016

The leasing staff went above and beyond to help me get into this unit. Due to prior issues with my landlord from another state, there were a lot of hoops that we had to jump through in order to get into this apartment due to the lack of communication from my previous landlord. Ian & the team went well out of their way to assist us in getting approval for this apartment and they were all very responsive during the process. I couldn't have asked for a better experience or team to work with, overall everyone that I was involved with in this process did a marvelous job. I look forward to living at the Milano for several years to come.

Reviewed on: 9/2/2016

Embry C

Verified resident as of 1/2016

Francisco in the leasing office has been fantastic. He helped me move here smoothly from the east coast. The concierge guys are extremely nice as well and maintenance has always aided me in any minor problems I've had. Overall it's been a great living experience this far.

Reviewed on: 8/24/2016

Scott F

Verified resident as of 1/2015

Service at Milano Lofts is superior to any other community that I've resided in. I have enjoyed my stay immensely. I will miss Milano Lofts.

Reviewed on: 5/22/2016

Dawn S

Verified resident as of 3/2014

Milano Lofts is a very well-kept property and the office and maintenance staff are very responsive, and have been for the two years I have lived here. Keep up the GREAT work!

Reviewed on: 10/28/2015

Ben D

Verified resident as of 3/2015

Although I've had a few issues with my actual apartment, Leo Fabio and Ian have been nothing but professional and far and away the best staff I've ever had. Their attention to detail is unparalleled and I just hope that Equity knows this and should feel lucky to have such great employees. I would give them all a raise today if I could. Thanks again for all that you do.

Reviewed on: 10/8/2015

Julian P

Verified resident as of 8/2015

Fabio has been incredibly helpful. He is one of the main reasons the move-in was a good experience.

Reviewed on: 9/18/2015

Danielle B

Verified resident as of 5/2015

The team has been amazing. Service is prompt and friendly.

Reviewed on: 7/18/2015

Jack S

Verified resident as of 6/2015

Everyone has been great here. The move in was painless. All in all, this has been one of my best apartment experiences. I hope that the rest of my time here goes this well.

Reviewed on: 7/16/2015

Anna H

Verified resident as of 10/2013

I love it here, Leo is amazing and so is Ian! Chris from Pegasus is always super helpful and Bryan is a great maintenance Man! They keep it super clean in the lobby, and the staff is super courteous.

Reviewed on: 5/15/2015

Sonja W

Verified resident as of 3/2015

Leo really made this rental experience a great one! Personable, reliable, professional!

Reviewed on: 4/7/2015

Mackenzie G

Verified resident as of 5/2014

Leo was amazing!! He was always such a pleasure to deal with. Thanks for going above and beyond.

Reviewed on: 4/6/2015

Jeffrey S

Verified resident as of 12/2014

Fabio and Leo in the leasing office truly went above and beyond the call of duty in helping me with a fairly difficult move (I saw the unit one afternoon in LA, but was in NY for the majority of the period while dealing with application etc...). I was ver

Reviewed on: 1/16/2015

Max M

Verified resident as of 6/2013

It was a pleasure living in this community. Will miss it

Reviewed on: 5/31/2014

Aaron L

Verified resident as of 12/2013

Moved to Milano Lofts sight unseen and it was better than I had expected. Living with an Equity property is always a great experience and Kyle provided a fantastic move in experience.

Reviewed on: 12/22/2013

Andrea B

Verified resident as of 4/2013

Love the patio upgrades!!

Reviewed on: 11/2/2013

Christa R

Verified resident as of 5/2013

The staff has been incredible and a huge plus for new tenants.

Reviewed on: 6/12/2013

Shahrzod H

Verified resident as of 2/2013

Clean, quiet community. Very close to work. Would definitely recommend to friends who work downtown.

Reviewed on: 3/14/2013


Verified resident as of 11/2012

I did move at the last moment, all process within one week. Yet, With great help of Rjay @ Milano lofts and Robb @ Pegasus, I could move in without stress. Again, thank you for both of them.

Reviewed on: 12/11/2012

David N

Verified resident as of 10/2012

My new apartment is great! I'm excited to be here.

Reviewed on: 10/30/2012