Team is great!
Reviewed on: 10/23/2023Great experience. The repair requests were handled immediately. All the staff on site were nice and cheerful. Wish we were able to stay longer.
Reviewed on: 10/3/2023Answered all my questions. Always there to help and explain.
Reviewed on: 9/21/2023Akeyla has been great
Reviewed on: 8/6/2023Both Akeyla and Frank have been very responsive and helpful.
Reviewed on: 7/18/2023I had a great couple of years living at Watertown Square. The amenities are nice and staff is great!
Reviewed on: 5/31/2023Team responds quickly to emergencies and takes care of problems in good time. Building is clean staff is very pleasant and helpful.
Reviewed on: 5/11/2023Everything is excellent! ?? very satisfied!
Reviewed on: 5/4/2023Helpful with questions and changing parking spots when needed
Reviewed on: 4/17/2023The team is great at Watertown.
Reviewed on: 12/2/2022Most professional team Ive ever encountered!! Prompt replies and follow-ups with apartment status. Very courteous and efficient response.
Reviewed on: 11/5/2022Responsive and available for all issues as they arise which there have been very few of
Reviewed on: 1/23/2021Convenient location, friendly people, and great service!
Reviewed on: 12/21/2020Professional, friendly and very helpful regardless of the request. Timeliness and efficiency seems to be their MO.
Reviewed on: 11/19/2020Makayla has been amazing in helping with our move-in. She together with Nancy and Mohamed have went the extra mile to help with my needs after we moved in and make our experience great so far. We look forward to more interactions with them!
Reviewed on: 9/8/2020Equity Apartments team is very responsive and helped me with all my problems
Reviewed on: 8/16/2020All of my questions answered promptly. All issues solved ASAP!
Reviewed on: 8/11/2020Amazing staff! Mohammed, Nancy, and Makayla all made the move-in process painless and I feel my time here will be great. - idrys
Reviewed on: 7/26/2020Always politely and immediately responds to any issue. The team is capable and experienced.
Reviewed on: 6/14/2020Service is excellent and response to problems is quiet timely. Staff is very nice and friendly, and the building is very clean and well-maintained.
Reviewed on: 5/20/2020The whole team is very kind and responsive.
Reviewed on: 2/9/2020Anthony is a wonderful manager. He gets things done especially if you have a problem. I have lived here for 14 years, and have seen Managers come and go. In my opinion we are lucky to have Anthony, hes one of the Best.??????
Reviewed on: 9/21/2019quick email response for everything and super helpful leasing office team.
Reviewed on: 9/5/2019All of my questions have been answered and the few maintenance requests Ive made have been handled promptly.
Reviewed on: 8/28/2019Makayla is awesome and very responsive and always helpful.
Reviewed on: 8/14/2019Anthony and Makayla has been very communicative and understanding since the beginning of the move in process.
Reviewed on: 7/22/2019I have lived here for four years and have loved it. Staff has consistently been effective, caring and excellent in performing their responsibilities. The building is well-maintained and clean maintenace issues are attended to on a timely basis. The only reason that I am moving is that I need to be closer to my daughter and her family.
Reviewed on: 7/20/2019Community is clean and well maintained
Reviewed on: 7/19/2019Very helpful, made the experience easy.
Reviewed on: 7/4/2019Prompt and responsive team, always helpful
Reviewed on: 6/2/2019I loved staying at this apartment community! Unfortunately due to my companies decision to close the office and corresponding project I have to relocate to my home country.
Reviewed on: 5/29/2019Very responsive to problems, very clean
Reviewed on: 5/21/2019The office staff is always friendly and helpful. The maintenance team is stellar and addresses problems quickly and effectively.
Reviewed on: 4/24/2019They were very friendly with our dog and quick with all repairs.
Reviewed on: 3/25/2019The building manager Anthony and the lead maintenance man Ed are always available, kind, and responsive to any concerns we may have as tenants. The building is kept clean and secure consistently since we have lived here. The employees here at Watertown Square Apartments truely know how to create an inviting community atmosphere.
Reviewed on: 2/11/2019Incredibly responsive. There are never any issues trying to talk to someone. They know the first and last names of every resident. I’m always impressed with their sense of community.
Reviewed on: 2/2/2019Anthony has been working hard to improve service given the challenges he has had with Pat leaving. He has been more focused on the residents and it shows. Ed is off to a great start! And Shelby has been wonderful... will miss her.
Reviewed on: 1/8/2019We like working with Shelby and how fast service is
Reviewed on: 12/24/2018Shelby has been responsive and extremely concise in providing information to get me up and running in my new home.
Reviewed on: 12/12/2018The staff is always available and helpful--they are great!!
Reviewed on: 10/22/2018The team here keeps the building and grounds in great shape and respond immediately if there’s a problem which is rare!!
Reviewed on: 10/14/2018No matter what the problem it is taken care of. You never get the feeling that you are imposing on any one if you pass by the office with a question. When you put in a request it is taken care of right away. Staff always greets you with a smile.
Reviewed on: 10/4/2018Patrick has done a great job for us
Reviewed on: 10/1/2018The folks here have been very accommodating and easy to access when we have had questions or concerns. The few minor fixes needed in the apartment were dealt with quickly and easily.
Reviewed on: 8/13/2018Very responsive to emails, calls. Building is well managed, with friendly staff.
Reviewed on: 7/16/2018It was a great experience. We are relocating due to my husbands job.
Reviewed on: 7/4/2018We enjoyed living in this apartment community. Our experience has been positive and we highly recommend this apartment community has a great place to live.
Reviewed on: 5/30/2018Perfect location, great staff and maintenance
Reviewed on: 5/22/2018Very satisfied. Staff is very responsive maintenance is great.
Reviewed on: 5/6/2018Great community lovely apartments and area but the main thing in WS apts is the staff warm friendly no issue is an issue never a problem. Maintenance staff are so professional and great. Zac Anthony we’re welcoming and when Shelby joined she was as the others warm and kind. Would stay on but for moving continent. Highly recommend
Reviewed on: 4/28/2018We have loved living at Watertown Square. The staff has been exceptional. We will miss living in MA!
Reviewed on: 3/28/2018Every request I have made has been completed very quickly. I feel very comfortable living here!
Reviewed on: 3/2/2018Friendly and professional
Reviewed on: 2/13/2018Very responsive to any apartment issues!
Reviewed on: 2/4/2018We primarily interact with Zach and Pat. Leasing agent and maintenance team are excellent and exceed expectations. Zach is very personable and makes a great effort representing Equity to tenants. Minor maintenance is handled quickly by Pat- Great attitude.
Reviewed on: 1/29/2018Zach is attentive and helpful to tenants.
Reviewed on: 12/13/2017Both Zac and Anthony reslly make the place a wonderful experience.
Reviewed on: 10/28/2017Helpful with moving, packages, overall have just made the moving in process so easy and not stressful.
Reviewed on: 10/18/2017Its so nice to live here, very nice, satisfied eith stsff and management.
Reviewed on: 10/18/2017Zac has been great at dealing with any issues.
Reviewed on: 9/29/2017Very fast response and very helpful especially for the new comer here.
Reviewed on: 9/12/2017It has been an absolute pleasure living in Watertown Square Apartment. And the management team has been incredible. Lisa, Zac, Pat, and Vinny - each one of them is always ready to help. We will certainly miss them.
Reviewed on: 8/16/2017Team is great. Very friendly and responsive to the very few issues we have had.
Reviewed on: 8/8/2017The team is PHENOMENAL!!!
Reviewed on: 8/7/2017Everyone is great! Very happy with the team.
Reviewed on: 7/15/2017Zac has been incredible. From the first time we came to see the apartment through move-in he is incredibly responsive and seems to know every resident by name!
Reviewed on: 6/23/2017Everyone in the team - leasing agents, maintenance crew and cleaner are extremely professional and personable. Questions and requests are attended to quickly and with a smile.
Reviewed on: 6/22/2017Lisa and Zac have both been very helpful answering all our questions and helping us get set up. Service requests have been taken care of very promptly, thanks so much!
Reviewed on: 5/19/2017Lisa and Zac have been super helpful answering all our questions and making sure we have felt at home
Reviewed on: 5/19/2017Having lived at Watertown Square almost two years, I have been very satisfied. Maintenance and managerial staff are very responsive to any needs I have.
Reviewed on: 4/25/2017Very good experience. Thank you!
Reviewed on: 4/21/2017Any service requests are fixed very quickly and exceed my expectation
Reviewed on: 3/23/2017The community team is very helpful and the apartment was extremely clean at move-in.
Reviewed on: 3/6/2017All good. Friendly and helpful. They try hard to keep the communitys standards high.
Reviewed on: 2/13/2017I have just moved in, but it has been very smooth. Everyone in the front office has been very helpful.
Reviewed on: 2/7/2017The office and maintenance staff could not be more friendly and helpful. They‘’re are almost like an extended family. I love living here.
Reviewed on: 10/27/2016I am very happy to live here. I am very fortune to be around people, community, neighborhood and very professional staff members.They are very helpful and meet your needs. I was very sick in past few months and the office stuff were so kind to help me with everything, even to bring my packages, mails, helping out even talking. thanks a lot.
Reviewed on: 9/30/2016Elizabeth has been very friendly and great to work with -- her customer service was a large reason for why we decided to move into this apartment complex
Reviewed on: 9/16/2016I have always found the Office Staff and maintenance services excellent! Keep up the good work.
Reviewed on: 9/7/2016I can't say enough good things about the staff at Watertown. Jesse and Elizabeth are outstanding managers, and Pat & Remy are exceptional maintenance employees as well. I know I can count on all 4 of them. They do a tremendous job and should be recognized for it.
Reviewed on: 1/13/2016Apartment is superb and well maintained. Another shoutout to Pat, Remy, and the cleaning lady, individuals who have maintained quality in this apartment building
Reviewed on: 10/5/2015Office staff are very helpful from the first time we walked in to see available apartments. They do their best to answer all the questions and follow up. We really appreciate their work.
Reviewed on: 9/22/2015Loved it here! Wish I could stay!
Reviewed on: 7/23/2015I was very pleased with the move-in process. My apartment was spotless, and maintenance and leasing staff have been very responsive and helpful.
Reviewed on: 7/10/2015I enjoyed living here. The building is in a great location and is well maintained. The office staff is very accommodating.
Reviewed on: 6/24/2015Had a few items that needed maintenance. The response was incredibly prompt and the service was excellent!
Reviewed on: 6/19/2015My experience has been good and I have recommended the apartment to my colleagues at work.
Reviewed on: 5/28/2015I was introduced to Kate when I first saw the apt and building. Because of her manner and professionalism I rented the apt.
Reviewed on: 5/7/2015I've lived here for over 6 years for a reason, I'm very happy here.
Reviewed on: 4/4/2015Since I moved in, liz and kate were amazing with me. I really can't complain. I am really happy that I moved to this place.
Reviewed on: 3/1/2015I've loved every minute of my time at Watertown Square. I would stay if I could. I always recommend Watertown Square to anyone who's looking to move to the area. The office and maintenance staff are amazing. Thank you so much for everything!
Reviewed on: 2/25/2015Everything is great!!
Reviewed on: 1/23/2015Nice, beautiful neighborhood. Good neighbors. Enjoy the staff.
Reviewed on: 1/6/2015I sold my home and needed a place to stay before hoping to purchase a new home. Liz P was very kind in following up with me every few weeks. As a result as being the ONLY apartment complex that followed up in the area, I went to see the apt. and put a deposit that day ! Even though there could have been a delay in my scheduled move in date Liz, Kate and Pat went ABOVE and BEYOND to make sure I could move in on time (around my home's closing date). I am VERY happy here and very settled. I would not onlt recommed this as a place to live but alo the exceptional staff. I already have one friend (couple) that are interested in moving here !
Reviewed on: 12/14/2014Overall very friendly and professional. The best experience I've had moving into a new apartment complex!
Reviewed on: 12/5/2014Quick shoutout to Liz Persch at Watertown Sq. apartments: she is an excellent community manager!
Reviewed on: 11/3/2014Wonderful experience and wonderful staff. Keep up the good work!
Reviewed on: 10/15/2014Lauren and Liz are outstanding and a real benefit to living in the Watertown Square apartment - both are professional and very friendly. The service team is also very friendly and very quick to respond and provide any service needed. Very outstanding team that I hope stays at the property for a long time for the benefit of the residents.
Reviewed on: 8/14/2014Our current property manager Lauren has been by far the most outstanding manager we have had over the last 4 years. I am very impressed with how she handles challenging situations and is very responsive to our needs.
Reviewed on: 7/13/2014Louise Sherman is spectacular. She has made living at Archstone a wonderful experience! I hope you are paying her well.
Reviewed on: 5/23/2014It was great living in Archstone Watertown. Thank you.
Reviewed on: 4/1/2014All good, so far!
Reviewed on: 3/31/2014The staff here is really attentive and professional. Any inquiry I have is immediately addressed.
Reviewed on: 3/8/2014My experience with Equity has been superb.
Reviewed on: 2/4/2014I have been very pleased at Archstone Watertown. That is why I am moving to another Equity Property. Thank you.
Reviewed on: 1/6/2014Great location, great staff (Nicole and Louis are awesome!), and wonderful apartment.
Reviewed on: 12/6/2013I had a wonderful experience moving in! All staff was very helpful!
Reviewed on: 10/16/2013I am very pleased so far.... seems like a great place to live!
Reviewed on: 10/8/2013I am very happy to live here. From the first time was definitely satisfied with the service of the stuff. People who works here loves their work. They are very professional and take care of residents with love. I like the design of the building and apartments. I enjoy being the part of my community. I like my neighborhood and location, it's very easy to get access to different very important part of everyday life. Its important for our health to have fitness equipment inside the apartment complex and easy access to it never mind when. Best of all I like to have underground garage, especially during the winter. Thanks to all persons who are created this wonderful project and brought it to life. I enjoy to live here and will highly recommend to my family and friends. Thanks a lot to a stuff who works in a office and to maintenance.
Reviewed on: 9/28/2013Everything looks good inside out and have no problem living here
Reviewed on: 8/24/2013I'm going to recommend this place to whomever I can! :)
Reviewed on: 8/3/2013I've enjoyed every moment of living here. Ralph is the best Maintenance Manager I've encountered in my years of renting. The location is perfect. thank you!
Reviewed on: 7/20/2013We have loved living here. Ralph was always able to fix things within a day or two. Vinroy was always available if Ralph was not. Becky always had a smile on her face and was very helpful. We liked our apartment and the location was very convenient to our jobs.
Reviewed on: 6/5/2013I am so satisfied and already have recommended the apartment to my friends. Thank you!
Reviewed on: 3/22/2013Office and maintenance staff are exceptional, they always greet us by are names and makes us feel like they are engaged with our lives here at the community.
Reviewed on: 2/28/2013