Venue at the Promenade Apartments Reviews

Reviews are based on experiences of actual residents.

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4.2 / 5 based on reviews from actual residents and their experience living with us.

Kathi P

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Verified resident as of 3/1/2022

Very cordial, helpful staff.

Reviewed on: 10/30/2023

Shayne W

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Verified resident as of 1/1/2021

Grounds maintenance needs to do better

Reviewed on: 10/27/2023

Matthew B

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Verified resident as of 1/1/2023

I've only ever met one employee at the apartments, only ever seen 1 employee - Sylvia. She is extremely helpful and very kind.

Reviewed on: 10/2/2023

Brantley J

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Verified resident as of 2/1/2023

Quick response time when maintenance is needed. They always do a fantastic job as well

Reviewed on: 10/2/2023

Ashleigh K

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Verified resident as of 9/1/2023

Melinda was great! She was so flexible and willing to work with us. Also, Glen was wonderful. Making sure all the things that needed fix in our unit were fixed within the first few days after we moved in.

Reviewed on: 9/25/2023

Melissa B

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Verified resident as of 2/1/2023

They take care situations when they occur and are understanding

Reviewed on: 9/19/2023

Anna B

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Verified resident as of 1/1/2023

team is super nice and friendly

Reviewed on: 9/16/2023

Donna E

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Verified resident as of 5/1/2020

I enjoyed my 3 years living here. I would stay longer if my finances allowed. I will be moving in with my family. I have no complaints about anything during my tenure here.

Reviewed on: 9/13/2023

Aysia W

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Verified resident as of 1/1/2023

I've been very satisfied living here at the promenade, the leading team is always pretty quick to resolve you'r your issues, the grounds are always well kept and it's simply a beautiful place to live.

Reviewed on: 9/10/2023

Mary B

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Verified resident as of 10/1/2022

It means so much to us to come home to a quiet and well-managed community at Venue. It has comforted us through an often stressful time the past year, while we renovated our house.

Reviewed on: 9/1/2023

Samuel B

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Verified resident as of 8/1/2023

Everything has been great so far, good communication so no complaints from me.

Reviewed on: 9/1/2023

Ysabella L

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Verified resident as of 8/1/2023

Sylvia has been extremely helpful in every aspect to help us find accommodation and assist us with the whole move in process. Extremely kind, helpful, and resourceful!

Reviewed on: 8/22/2023

Denae C

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Verified resident as of 10/1/2022

It's a great community and I love living here but I have to move

Reviewed on: 8/19/2023

Cheryl H

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Verified resident as of 7/1/2023

Sylvia went above and beyond to return our lost cell phone on her time off ??

Reviewed on: 8/14/2023

Darlene V

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Verified resident as of 10/1/2022

This community is absolutely a 5-star community! Safe, clean, beautiful views, amazingtimely staff. Thank you so much Sylvia, Jessica, Melinda, Brian, AJ, and Logan!! I appreciate you?Darlene V.

Reviewed on: 8/9/2023

Molly S

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Verified resident as of 9/1/2022

Really enjoyed the community and especially the employees we have encountered - always extremely friendly and helpful. Just need more space and not live below anyone.

Reviewed on: 7/25/2023

Donna E

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Verified resident as of 5/1/2020

Living here at The Venue is indeed a rare pleasure. The team work hard to meet my needs and requests. I asked for help with my disposal and Glen came to check it out, had it up and running quickly. He was pleasant and professional. The groundskeepers are at work keeping the property looking terrific. The office staff are also wonderful.

Reviewed on: 7/21/2023

Peter D

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Verified resident as of 7/1/2023

Team is easy to work with and property is well kept.

Reviewed on: 7/17/2023

Julia C

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Verified resident as of 6/1/2023

Everyone has been so welcoming and helpful! I really love loving here so far and am excited to be here! The amenities like the pool and gym are also really nice and well kept.

Reviewed on: 7/9/2023

Alayna D

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Verified resident as of 11/1/2020

I like everyone here! Theyre all very kind, respectful, and caring.

Reviewed on: 6/29/2023

Denae C

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Verified resident as of 10/1/2022

They have provided the help when necessary and go out of there way to make sure the environment of our community is safe and orderly

Reviewed on: 6/11/2023

Darlene V

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Verified resident as of 10/1/2022

Love the staff, property's safety, maintenance responsiveness and professional demeanor. Best apt living style to date! Thank you Venue- Darlene

Reviewed on: 6/7/2023

Alexander P

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Verified resident as of 10/1/2022

Everyone has been great.

Reviewed on: 5/30/2023

Stella T

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Verified resident as of 4/1/2023

I love it here! The staff is wonderful and the community is lovely!

Reviewed on: 5/15/2023

Robert S

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Verified resident as of 3/1/2021

Quick response to in home issues.

Reviewed on: 5/4/2023

Caraline D

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Verified resident as of 11/1/2022

Excellent staff and maintenance team! We enjoyed our time here.

Reviewed on: 5/1/2023

Michelle H

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Verified resident as of 4/1/2023

We moved in very quickly after some previously compromised living conditions. The Venue team has been nothing but amazing in facilitating our quick move-in. They are quick to respond and offer solutions. We have never been met with anything but a warm smile.

Reviewed on: 4/26/2023

Isaias R

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Verified resident as of 8/1/2020

they are fast responding, very efficient

Reviewed on: 4/24/2023

Burk K

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Verified resident as of 12/2022

Sylvia, the office staff and the maintenance team have all been very helpful and courteous. They all have gone above and beyond to help with everything. Thank you!

Reviewed on: 12/29/2022

Bailey E

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Verified resident as of 03/2021

The team has been fantastic at communication with any new things happening within the community. They have also provided a phenomenal place to live.

Reviewed on: 12/2/2022

Brandon H

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Verified resident as of 04/2022

The people in the office were truly a pleasure to work with.

Reviewed on: 11/29/2022

Robert C

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Verified resident as of 04/2022

Took care of the problem that we had right away

Reviewed on: 11/27/2022

Kirk M

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Verified resident as of 11/2022

Above and beyond, very helpful and detailed. Great place So far

Reviewed on: 11/18/2022

Lisset O

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Verified resident as of 10/2022

The office staff has done an excellent job! Great flow of communication, professional and friendly staff. Sylvia has always taken great care of us. Clean common areas and well maintained. We love it here so far!

Reviewed on: 11/17/2022

Mychal L

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Verified resident as of 03/2021

Staff is always so helpful and kind 10 out of 10 only had one hiccup.

Reviewed on: 11/7/2022

Mary B

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Verified resident as of 10/2022

Good communication, quick repair service, very quiet and lots of storage space.

Reviewed on: 11/3/2022

Kathi P

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Verified resident as of 03/2022

Very friendly, approachable staff. Helpful when have questions. The team works together.

Reviewed on: 11/2/2022

Terry L

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Verified resident as of 01/2021

Nice community

Reviewed on: 11/1/2022

Janelle H

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Verified resident as of 4/2018

We love live at the venue at the Promenade, we having ave been here 3 years now. The apartments are beautiful and the office team and maintenance staff are wonderful they are always very helpful and quick to fix any issues we have.

Reviewed on: 4/17/2021

Janelle H

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Verified resident as of 04/2018

We love live at the venue at the Promenade, we having ave been here 3 years now. The apartments are beautiful and the office team and maintenance staff are wonderful they are always very helpful and quick to fix any issues we have.

Reviewed on: 4/17/2021

Jamaica B

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Verified resident as of 8/2019

Elisia is the best in what she does. Professional, straight to the point yet friendly at the same time. We love dealing with her.

Reviewed on: 4/8/2021

Jamaica B

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Verified resident as of 08/2019

Elisia is the best in what she does. Professional, straight to the point yet friendly at the same time. We love dealing with her.

Reviewed on: 4/8/2021

Harold H

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Verified resident as of 3/2021

Were in our second week at the Venue at the Promenade. The apartment and grounds are beautiful. The staff and residents are friendly. The staff does a wonderful job in managing the snow to keep the parking lot and sidewalks safe. The location is great for us as well. Were close to almost anything you would want or need.

Reviewed on: 4/2/2021

Harold H

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Verified resident as of 03/2021

Were in our second week at the Venue at the Promenade. The apartment and grounds are beautiful. The staff and residents are friendly. The staff does a wonderful job in managing the snow to keep the parking lot and sidewalks safe. The location is great for us as well. Were close to almost anything you would want or need.

Reviewed on: 4/2/2021

Lauren B

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Verified resident as of 8/2019

Complex is well-kept, staff is extremely helpful and friendly, despite Covid many amenities have remained operational which is a huge plus!

Reviewed on: 3/22/2021

Isiah R

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Verified resident as of 7/2020

Very prompt and professional

Reviewed on: 3/15/2021

Beth P

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Verified resident as of 7/2020

Very satisfied. You have been very helpful to us.

Reviewed on: 3/10/2021

Heston H

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Verified resident as of 1/2021

Heather was a huge help from the start! Moving from Texas I had asked them a few months in advance about units and they stayed in touch and eventually got me exactly what I wanted with some extra move in bonuses. Haylee was also a great help. Lived in quite a few apartment complexes and so far this is the best Iv been in.

Reviewed on: 2/10/2021

Ciara G

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Verified resident as of 1/2021

All of the team members have been very inviting and helpful.

Reviewed on: 2/5/2021

Terry L

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Verified resident as of 1/2021

The team here has been very helpful and very kind and compassionate with my questions!

Reviewed on: 2/2/2021

Robin P

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Verified resident as of 8/2020

Have enjoyed living here. Staff is very helpful.

Reviewed on: 1/20/2021

Donna E

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Verified resident as of 5/2020

Living here at the Prominade is like being on a fancy vacation every day. I love the surroundings, landscaping, amenities, my apartment and most of all the kind and professional people who are all part of management.

Reviewed on: 1/20/2021

John C

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Verified resident as of 9/2020

Everyone did a great job, quick response to any problems

Reviewed on: 1/12/2021

Joan E

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Verified resident as of 3/2019

I truly enjoy living at Venue at the Promenade. The apartments are beautiful and well maintained. I feel safe. The Staff is friendly and courteous. Any questions or issues that I have had are addressed immediately. Thank you!

Reviewed on: 12/19/2020

Paul N

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Verified resident as of 1/2020

We love it here and we hope someday we can come back. This has been our favorite apartment to live at, so thank you guys for that.

Reviewed on: 11/10/2020

Trevor P

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Verified resident as of 10/2020

Very prompt to respond to emails and maintenance requests.

Reviewed on: 11/1/2020

Dalton F

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Verified resident as of 6/2020

I loved it here, this was my first time living in an apartment by myself and I couldnt have asked for a better apartment. Its a shame I have to leave!

Reviewed on: 9/25/2020

Brandon V

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Verified resident as of 9/2020

It has been awesome the whole process from viewing to singing our lease was easy and the communication y’all had with Chelsea and I was easy and efficient and extremely helpful.

Reviewed on: 9/25/2020

Daniel M

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Verified resident as of 1/2020

The leasing team at the VENUE has always been professional and courteous. They do their best to accommodate all customer needs in a timely fashion.

Reviewed on: 9/21/2020

Sunny P

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Verified resident as of 7/2020

Great service. Especially the maintenance team!

Reviewed on: 8/19/2020

Megan E

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Verified resident as of 8/2017

This apartment complex was awesome!! It was a great first home for when my husband and I first got married. We are purchasing a home which is why we are leaving but if we ever needed to come back to an apartment, this would be e one for us. Thanks to all for making this such a wonderful place to live.

Reviewed on: 8/4/2020

Giovanna J

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Verified resident as of 7/2020

Everyone has been so helpful and has answered my millions of questions I had. ??

Reviewed on: 7/22/2020

Andrea T

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Verified resident as of 10/2019

It has been a great place to live. Wonderful amenities and staff at this property.

Reviewed on: 7/7/2020

William R

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Verified resident as of 3/2020

Staff was responsive, and we enjoyed the amenities when they were open and available

Reviewed on: 6/28/2020

Mayra S

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Verified resident as of 6/2020

The Venue team always responds quickly and with a very pleasant attitude.

Reviewed on: 6/26/2020

Erin H

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Verified resident as of 6/2020

Very welcoming and answer any questions we have very quickly!

Reviewed on: 6/20/2020

Wesley K

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Verified resident as of 4/2018

We thoroughly enjoyed our experience at the Venue at the Promenade. We were especially impressed with the management during the past year.

Reviewed on: 6/19/2020

Donna E

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Verified resident as of 5/2020

Life at the Venue is all I imagined and more! I am particularly impressed with how diligent the crews work to maintain the property outside as well as inside. They are always helpful with questions and eager to please. I am fortunate to be living here!

Reviewed on: 6/16/2020

Sheila B

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Verified resident as of 5/2020

The team has been very helpful with answering all of my questions.

Reviewed on: 6/4/2020

Nicole Elizabeth R

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Verified resident as of 9/2017

Your Team are total rockstars! Elisia Zapata is extremely responsive and not to mention very kind! I love living here.

Reviewed on: 5/30/2020

Kristine L

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Verified resident as of 3/2020

We have been thrilled with the Venue’s staff, our unit, the neighbors, the location, and our experience overall. We are only moving because we were able to purchase a house with the great low interest rate that is available right now. We will highly recommend the Venue to our friends!

Reviewed on: 5/22/2020

Raine G

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Verified resident as of 5/2018

We have lived here for two years, we will probably be staying for a third! We absolute love living here. The staff have always been so nice and helpful. Every time we went into the office everyone was so welcoming. The property is very well kept and we haven’t had any issues at all.

Reviewed on: 5/5/2020

Janelle H

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Verified resident as of 4/2018

We are very happy living here and the management team is great!!

Reviewed on: 4/22/2020

Noah G

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Verified resident as of 9/2019

The team at the Venue are extremely accommodating and are always very welcoming to questions that we may have and they do their best to solve them in a timely manner. Their friendly service does not go unnoticed!

Reviewed on: 4/20/2020

Mayda T

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Verified resident as of 7/2019

Always very helpful.

Reviewed on: 3/20/2020

Peter Daniel S

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Verified resident as of 9/2019

We had a wonderful time living at Venue at the Promenade. The staff are friendly and helpful, the facilities are beautiful and we love our apartment. Were moving to own a house and be closer to family but we have been very happy with our time here.

Reviewed on: 3/16/2020

Della L

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Verified resident as of 5/2019

Great find in Castle Rock CO. I moved here from the east coast and only saw this place on line. When I got here I did not really know what to expect. It has exceeded my expectations since I moved here in July. The place is very clean, spacious, comfortable, convenient with exceptional amenities.

Reviewed on: 2/20/2020

Brandon H

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Verified resident as of 5/2019

Very friendly atmosphere and energetic employees, from the maintenance team to the office staff.

Reviewed on: 2/2/2020

Denise W

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Verified resident as of 12/2019

Heather was great from the start. From being warm, friendly, honest with our tour of the apartment complex to her timeliness in responding to us, I can only say shes been the best!

Reviewed on: 1/12/2020

Chanice B

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Verified resident as of 11/2019

Elisia made my move in so hassle-free by being kind an prompt to answer any questions that came up. Give that girl a raise, she’s the best.

Reviewed on: 11/28/2019

Cameron C

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Verified resident as of 1/2019

Overall nice and accommodating

Reviewed on: 11/25/2019

Eric B

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Verified resident as of 10/2019

We love everything about our new place. The staff is also professional and very nice!

Reviewed on: 11/20/2019

Andrea T

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Verified resident as of 10/2019

Great staff that is friendly and helpful.

Reviewed on: 10/17/2019

Shay H

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Verified resident as of 9/2019

Great team, helped with making move in less stressful and more easy on my fiancee and I.

Reviewed on: 10/9/2019

Rachel E

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Verified resident as of 8/2019

The team is so great!

Reviewed on: 9/25/2019

Ryan A

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Verified resident as of 10/2017

Every time I’m in the office after a work I am greeted with a smile by the staff.

Reviewed on: 9/18/2019

Casey E

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Verified resident as of 12/2018

Whenever I have a problem, it is taken care of promptly. The front desk and all of the grounds workers and staff are so friendly and genuinely seem like they want to help!

Reviewed on: 9/15/2019

Shelby W

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Verified resident as of 8/2019

So far, good. I usually get my questions answered pretty fast. Maintenance is quick!

Reviewed on: 9/11/2019

Randall S

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Verified resident as of 8/2019

Leasing staff and maintenance people are awesome. Moving in has been as an enjoyable experience as it can be. Thanks to all of you!

Reviewed on: 8/28/2019

Miguel E

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Verified resident as of 7/2018

very nice place to live away from home. THANK YOU FOR EVERYTHING

Reviewed on: 8/18/2019

George S

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Verified resident as of 6/2018

Great property with awesome people at the front office. Just decided to buy a home for retirement otherwise we would stay.

Reviewed on: 7/14/2019