Leasing office was very responsive and helpful throughout and the front desk goes out of their way to be kind and thoughtful
Reviewed on: 8/31/2023We had a wonderful time - external circumstances are causing us to move. Would definitely recommend One India to anyone looking to move to Boston.
Reviewed on: 7/2/2023Front door staff are very friendly, office staff always answer our email questions promptly
Reviewed on: 11/16/2022Very gracious and kind
Reviewed on: 4/29/2021Very gracious and kind
Reviewed on: 4/29/2021They are always available if I have any questions, and they are quick to help out with anything I need.
Reviewed on: 3/19/2021Not a single complaint from us - The property is very well maintained, and the personnel are marvelous.
Reviewed on: 3/11/2021The team is spectacular and the building is beautiful. We are sorry to leave.
Reviewed on: 2/18/2021John and the maintenance team are incredible and always go above and beyond!
Reviewed on: 1/27/2021All of the front desk and maintenance team members are so helpful!
Reviewed on: 1/7/2021Everyone I’ve met or communicated with has been very welcoming and helpful!
Reviewed on: 9/28/2020Had an issue with the dishwasher upon moving in and it was promptly fixed and everyone was very nice about it
Reviewed on: 8/11/2020I appreciate all that has been done during this pandemic!
Reviewed on: 8/6/2020Fast responses to emails, maintenance requests, and friendly staff.
Reviewed on: 7/4/2020Every question I have had has been answered and everyone is courteous and kind.
Reviewed on: 7/2/2020Everyone is very kind and helps with every question we have.
Reviewed on: 6/7/2020John Koors and Joe are great: friendly, helpful, efficient. The concierges are quite nice as well.
Reviewed on: 9/1/2019Joe with maintenance has been exceptional and very helpful with all the needs.
Reviewed on: 8/31/2019Everyone is fabulous. Our requests are handled immediately, our concierges always make me feel very safe, and EVERYONE always smiles with a big, friendly, “Hello!” to follow!
Reviewed on: 8/30/2019John is an excellent manager, we have a very comfortable service
Reviewed on: 8/25/2019The communication between the apartment management and the residents is amazing. As tenants we are always made aware of all the happenings around the building.
Reviewed on: 7/23/2019quick responses. Friendly staff
Reviewed on: 7/17/2019Very friendly and helpful concierge staff Community manager has been responsive to our questionsneeds
Reviewed on: 7/15/2019John has been great. He always greets all residents in a friendly way.
Reviewed on: 7/7/2019Everything is perfect! John is extremely confident and helpful.
Reviewed on: 7/5/2019I’ve loved the apartment so far! Service requests were really fast, and the apartment itself is amazing!
Reviewed on: 6/16/2019The team is very helpful with any request.
Reviewed on: 5/7/2019Any maintenance issues are dealt with promptly. Concierge are always welcoming and even though there have been renovations everything is still running well. I’m excited to see the completion!
Reviewed on: 3/18/2019John is awesome as always. Very attentive and detail oriented. Their are no unwelcome surprises when its explaining things. Definitely made the right decision to move here.
Reviewed on: 3/17/2019Everyone is super friendly, knowledgeable, and willing to help!
Reviewed on: 3/10/2019The staff here is very responsive to questions. They made moving in very easy.
Reviewed on: 3/6/2019John the property manager is a thorough professional. He goes out of his way to make sure that we are settled in and happy. The concierge folks are also very good, polite, friendly and helpful. The common areas and elevators are clean and in good condition.
Reviewed on: 3/3/2019Exceeded expectations.
Reviewed on: 1/7/2019Every interaction we have had so far with 1 India Street has been five star. The property visit to view apartments was very organized and easy as was the process to sign our lease. John Koors made sure all of the part of the experience was no stress and that we felt 100 percent at ease with our decision to become residents.
Reviewed on: 1/2/2019John is always available and friendly. He recognizes everyone on site.
Reviewed on: 12/20/2018Team has been very responsive to all requests
Reviewed on: 10/8/2018Very professional team!
Reviewed on: 9/15/2018Everyone is very helpful and wonderful to interact with
Reviewed on: 9/13/2018All service requests have been taken care of extremely quickly.
Reviewed on: 8/24/2018I’ve had a great experience so far, especially thanks to Jannell’s help! She has been very supportive and present throughout the process.
Reviewed on: 8/13/2018