Front desk staff are very nice and maintenance staff is super helpful
Reviewed on: 9/20/2023The customer service is a plus . Our requirements and needs are meet without hesitation and on time. The maintenance and front desk are very helpful . Also the lease office and management team. The amenities are great . The location helps a lot since we study and work at Boston a?rea. Is a nice place to live with a family .
Reviewed on: 9/7/2023Maintenance, leasing, and the front desk have all been very helpful and easy to work with!
Reviewed on: 8/28/2023I like how the building has a whole team, dedicated for its tenants needs
Reviewed on: 8/18/2023Everyone from service staff, to cleaning team, to concierge is so kind and helpful. They remember my name, my dog, my apartment number. They are super friendly and hardworking. I appreciate them all so much it makes living here that much better.
Reviewed on: 8/16/2023Great service and attentive to requests yay!
Reviewed on: 8/8/2023The leasing office has been helpful and all of the concierge of by nice and very helpful. I am also enjoying living in this area of the city and my unit. Love the view!
Reviewed on: 7/28/2023Everybody is very attentive to your needs and respectful
Reviewed on: 7/16/2023Apt is great - exactly as advertised. Loved the amenities in the building. Move-in was simple and staff has been very helpful. Overall, very pleased.
Reviewed on: 7/11/2023The team has been very responsive to all of our needs so far. Even when we encountered delays on moving day, the management team issued a credit to us to offset the extra cost we’’d spent on movers.
Reviewed on: 7/11/2023The office staff have been very helpful
Reviewed on: 6/5/2023Everyone has been responsive and immediately helpful, including the maintenance team who came within 2 hours of placing a request to fix a clogged garbage disposal not from us!
Reviewed on: 5/30/2023It was very pleasant and a great environment
Reviewed on: 5/9/2023Responsive and very quick to follow up
Reviewed on: 12/31/2022Awesome service from all members of the 660 Washington Team!
Reviewed on: 12/31/2022Great care from concierge and maintenance staff!
Reviewed on: 12/6/2022They’re quick to communication and helping address individualized issues.
Reviewed on: 11/13/2022very helpful, very friendly
Reviewed on: 11/9/2022I have had a fantastic experience with 660 Washington so far. The building and team have far exceed my expectations.
Reviewed on: 3/30/2021660 Washington is an amazing apartment complex located in a very central area in Boston. I have really enjoyed living here for the past year and a half, and I honestly wanted to stay longer--but alas, I have a new job in Seattle where I must move to. Its been a pleasure, and Im going to miss living here!
Reviewed on: 3/14/2021Front desk is great
Reviewed on: 3/4/2021Haley has been super nice and very patient through the process. She provided all the information and always reached out to us to make sure we were doing okay.
Reviewed on: 2/5/2021Great apartment building with good amenities. The concierge and leasing teams are very professional
Reviewed on: 1/21/2021They have all been extremely friendly and keep the building perfectly clean
Reviewed on: 12/29/2020I needed shelving installed, the team got it done within 24 hours! Excellent staff and so very kind and helpful!
Reviewed on: 10/24/2020Always helpful and answers requests right away
Reviewed on: 10/23/2020The view is breathtaking from my room. The apartment was clean. A few minor fixes were done quite rapidly by maintenance once I advised them. In all good!! My new home for the next couple of years.
Reviewed on: 9/12/2020I have been treated with a lot of respect
Reviewed on: 9/8/2020Amazing! They’ve helped me with everything
Reviewed on: 8/19/2020Edlaine was fantastic! She did a great job keeping us in the loop of what we needed done, as well as supplying us with a quick turn around of getting our spare key. Chuck from concierge has been a huge help as well. He has been nothing but friendly whenever we needed anything.
Reviewed on: 8/18/2020I am loving 660 so far!
Reviewed on: 7/27/2020I am very happy in this great community and I am really sad I have to leave. Hopefully I can come back in the near future.
Reviewed on: 7/14/2020All the staff is very nice. When we have issues, maintenance resolves them that day and informs us immediately
Reviewed on: 6/24/2020The team at 660 Washington have been a great example of professionalism and kindness. Team660 has been maintaining a safe and healthy environment for all residents.
Reviewed on: 6/20/2020Emma, from the leasing office, has helped us a lot with all our questions regarding our new apartment and community
Reviewed on: 6/16/2020Johnta is one the most professional and responsive person I have met - we are super happy at 660 Washington.
Reviewed on: 6/15/2020We love this building and community however our work assignment ends on August 22 so we have to go. But we will be back. Thank you for everything you do. The team is amazing.
Reviewed on: 6/9/2020It’s been a great two years living at 660 Washington. All on-site employees have been wonderful and kind.
Reviewed on: 6/8/2020Great communication, professional and helpful concierge, comfortable apartment.
Reviewed on: 6/8/2020Angie has been beyond wonderful throughout this process. She is truly someone who genuinely wanted to help us and was always willing to listen to what we had to say. Even after moving in, Angie continued to be extremely kind and helpful through every step. Angie most certainly deserves big recognition for all her work and kindness!
Reviewed on: 6/4/2020The front desk personnel as well as the leasing office have been exceptional. We feel we have been treated like family and are very happy with living here!
Reviewed on: 5/13/2020Front desk staff, leasing office, and maintenance crew have been incredibly helpful and gone above and beyond to help us out
Reviewed on: 5/7/2020The staff at the front desk is always very nice, welcoming, and helpful. The building is kept incredibly clean.
Reviewed on: 4/28/2020I love the staff and everyone at 660!! You guys are amazing
Reviewed on: 3/20/2020Everyone always has time to help me. Really appreciate the fast responses and friendliness.
Reviewed on: 12/17/2019Martin was excellent during our process.
Reviewed on: 12/1/2019All the staff at 660 are very polite, very courteous, and very helpful.
Reviewed on: 9/18/2019Everyone on the building staff has been courteous, friendly and very helpful. Facilities are in very good shape. Totally satisfied.
Reviewed on: 9/16/2019Our Team is very kind and responsive to resident needs and requests! They set the tone for our community while maintaining a secure, comfortable cat friendly environment!
Reviewed on: 9/16/2019So far, everyone has been so kind and friendly with me, so I feel really happy to be here
Reviewed on: 9/2/2019Everyone is welcoming and helpful to new members of the community
Reviewed on: 9/2/2019Everything is great. Every staff always tries the best to maintain the service quality.
Reviewed on: 8/19/2019I moved in about a month ago but haven’t actually been living in the building. However, the team has surpassed my expectations, constantly helping, attentive and more.
Reviewed on: 8/14/2019Very prompt to answer all of my questions and be helpful
Reviewed on: 7/28/2019We are very happy living at 660 Washington!!!
Reviewed on: 6/21/2019Martin from the leasing office made the process great and straightforward. He is very genuine and gave me comfort in signing a new lease. Apartment is updated and overall amenities are great!
Reviewed on: 6/18/2019Good service and good response when we have problems.
Reviewed on: 6/8/2019Helpful with everything, made moving very easy. Very accessible when I have questions.
Reviewed on: 5/27/2019Im very happy living here, i love the apartment and the staff is very nice
Reviewed on: 5/5/2019Martin has been the most amazing agent going above and beyond to make us feel so welcomed!
Reviewed on: 4/12/2019Pleasant and polite, very responsive
Reviewed on: 4/4/2019The door men are kind and helpful. The leasing agents are always helpful as well
Reviewed on: 3/18/2019Very helpful and available whenever I have questions.
Reviewed on: 3/17/2019I never hesitate to ask questions. When I need help I know I can get it! The staff is very friendly and you can tell that they truly try their best to have their residents satisfied at all times.
Reviewed on: 3/12/2019I love this building and so far if we have ever had an issue for service or any questions for the leasing office it has been excellent!
Reviewed on: 3/12/2019Jonta is fantastic!! Very professional and always a pleasure to work with
Reviewed on: 3/11/2019Always extremely helpful and willing to give their time
Reviewed on: 3/10/2019I have had a great time living in 660. I have made a lot of great friends within the staff who help make my living abroad experience a lot easier.
Reviewed on: 2/27/2019Well maintained community
Reviewed on: 2/18/2019Prompt responses, great front deskconcierge staff
Reviewed on: 2/18/2019The office staff is awesome! Always friendly, attentive, helpful and responsive.
Reviewed on: 2/9/2019Always on board!
Reviewed on: 2/9/2019Ive enjoyed my time at 660 Washington and will be recommending the community to friends and family considering Boston for school or work. Keep up the good work!
Reviewed on: 1/20/2019Very supportive management team. Super nice and always approachable.
Reviewed on: 12/15/2018Jontá has been a gem to work with. Every single person I’ve come in contact with during my move in process has been exceptionally kind.
Reviewed on: 11/19/2018Great concierge service, very prompt maintenance and repair and everyone is very nice.
Reviewed on: 10/11/2018Great community, great staff and management, great location
Reviewed on: 10/5/2018Everyone from your team is very attentive, friendly and works efficiently.
Reviewed on: 9/27/2018I like the responsiveness and how responsible the management teams are. It is amazing for me to see a small team of elite management staffs to manage a large community like 660 Washington. I would like to thank specifically to Julio from the maintenance team who always took care of the technical issues of our unit with style! Thanks!
Reviewed on: 9/5/2018I am happy with the speed at which service requests are responded to. All of the desk staff are very friendly.
Reviewed on: 8/28/2018I’m very satisfied building is great
Reviewed on: 8/26/2018Team is friendly and has met my expectations!
Reviewed on: 8/14/2018They are very helpful in every way. A great team
Reviewed on: 8/14/2018The staff at the front desk have been very helpful
Reviewed on: 8/6/2018Quick service, always there with answers and help
Reviewed on: 7/10/2018several team members have reached out to make sure my move in went well. front desk staff very helpful with deliveries.
Reviewed on: 7/2/2018Maintenance and housekeeping do an excellent job
Reviewed on: 6/11/2018Amazing leasing team, concierge and service team. Made my stay here amazing.
Reviewed on: 4/6/2018Kassan and Michelle from Lease office are Excellent professionals
Reviewed on: 3/30/2018Overall pretty good service.
Reviewed on: 2/20/2018Great service! Never looked back!
Reviewed on: 1/30/2018All expectations exceeded.
Reviewed on: 1/1/2018I had a great experience as i was looking for an apartment very last minute and i managed to move in and settle everything in a few days! Thank you
Reviewed on: 12/19/2017Michelle is outstanding, always responds right away, pleasure to deal with. She is really helpful and provides accurate information.
Reviewed on: 11/18/2017Michelle is amazing
Reviewed on: 9/24/2017Very professional team and helpful
Reviewed on: 7/18/2017Everyone is so kind and helpful
Reviewed on: 7/6/2017The team has performed above expectations - everybody has been responsive and helpful in getting us established at 660 Washington Street!
Reviewed on: 6/25/2017Great community, Simply leaving because Im graduating from School.
Reviewed on: 5/15/2017Always friendly, professional and very helpful - our experiences with the team especially Shirley and Saeed have been great.
Reviewed on: 5/5/2017We have enjoyed our time here. We love the neighborhood and have bought a home nearby.
Reviewed on: 4/19/2017Love the staff here. Everyone is so nice and professional. John, Chuck and Edward are some of my favorites at the front desk but everyone is great. Max does a great job on the weekends at night.
Reviewed on: 3/11/2017The building and the staff are both fantastic! The staff helped me move things up to my apartment and the building facilities are great.
Reviewed on: 2/20/2017The staff very nice and easy to communicate with them
Reviewed on: 12/9/2016The Staff is exceptionally helpful. Especially Shirley Lee and Chuck.
Reviewed on: 11/20/2016Shirley has been incredibly helpful during the entire move-in process.
Reviewed on: 10/12/2016I want to thank every one who allowed my move in experience to go as smoothly as possible.
Reviewed on: 9/22/2016I love where I live! Our office staff are like family! They have created the community atmosphere that makes this place so special and appreciated by those of us who have lived here for years! My home is so well taken care of by our great maintenance team. It's wonderful to feel totally safe and secure in my center city home because of our 24/7 concierge team!
Reviewed on: 8/28/2016I LOVE living here!! I love the layout of my apartment (featuring a walk-though closet!), and I LOVE the pool !! Just even looking at it (without going in) makes one want to strive to be healthier!!! It's so beautiful and serene! I also love the staff here!! Saeed, Perry, Shirley, Fernando, and Geoff have all been great!! If I have any questions, time is taken to answer them thoughtfully. Service requests are done promptly. I will always be very grateful to Saeed for finding me the perfect apartment here several years ago, and, then again when I wanted to make a change within the building. It's a great building with residents from many parts of the world. Also, the location is wonderful: In running or walking shoes, it's not far to walk to Back Bay, the Financial District, or just a little bit further -the Seaport. (There's also easy subway access!) Completely happy here!!
Reviewed on: 8/24/2016Shirley from the leasing office was absolutely wonderful.
Reviewed on: 8/14/2016I love this place
Reviewed on: 7/1/2016660 Washington is a very safe place.
Reviewed on: 6/30/2016You are all awesome, thank you for your hospitality.
Reviewed on: 6/4/2016Living in 660 is amazing! I love it and will recommend it to my friends.
Reviewed on: 2/20/2016For us, location is very important, but the biggest attraction to us was the overall level of comfort here. The friendly staff, amenities, and cozy apartment have made our experience excellent.
Reviewed on: 2/4/2016Great experience, friendly concierge and management.
Reviewed on: 2/4/2016I have loved my experience so far. The entire staff is so nice and make me feel safe here. My apartment is beautiful and I love it here!
Reviewed on: 1/28/2016Well I can honestly say by far this was the best experience I have ever had dealing with a management company,
Reviewed on: 9/16/2015Everyone was super friendly and willing to help with anything!
Reviewed on: 8/11/2015It's very comfortable to live in this resident which has professional staf , grate service team and fantastic location
Reviewed on: 7/30/2015I am very happy with the service! Thank you!
Reviewed on: 7/23/2015Shirley was wonderful!
Reviewed on: 6/1/2015Staff is best that I've worked with in several luxury apartments.
Reviewed on: 5/20/2015The concierge staff is wonderful.
Reviewed on: 2/20/2015The experience living here is fabulous. The staff here are fabulpous and I am so happy
Reviewed on: 2/12/2015We love the staff here and the diversity of residents. Ernie in Maintenance has been amazing. There were things 'wrong' with our apartment at move in that you wouldn't know unless you tried to use them. For instance the microwave was broken. Ernie has
Reviewed on: 1/24/2015My experience living in 660 Washington was great I wouldn't change it for anything
Reviewed on: 12/5/2014The people who work here are all fantastic, every one of them. They really make a big difference.
Reviewed on: 10/16/2014Basically, I LOVE my apartment, the management and all the staff (including the temporary staff), and the pool !!!!!!!!!!!!! I love to swim and do so several times a week. The pool is unbelievably beautiful and relaxing!!! My only worry is that there might come a time when I could not afford my apartment, and then it will be very diffult to downsize.
Reviewed on: 5/4/2014I was so impressed with the friendly and professional staff. My experience couldn't have been better. I worked mostly with Leah, who is outstanding - so helpful and professional and friendly.
Reviewed on: 4/5/2014I'm so happy and comfortable to live here.
Reviewed on: 2/28/2014Great Staff, Great front desk and the folks at the door. Very pleasurable experience at Equity. Well done and keep it up. I am leaving because of my job change, otherwise, I would have continued to stay here. Thanks for all your help.
Reviewed on: 2/27/2014It is with a heavy heart I am moving yet my project in Boston has ended. Archstone Boston Common's staff is SUPERB! Have never experienced such commitment and high level of service and courtesy! Will definitely miss Chuck:-(
Reviewed on: 2/23/2014Frank is great, as is Chuck. The older Spanish speaking custodial guy (I always forget his name) is also very nice. They make living here very pleasant.
Reviewed on: 1/28/2014I had a great experience here in Archstone, the staff working here are great and my overall experience was amazing. Thank you for all your efforts.
Reviewed on: 1/16/2014Leah Cataldo is the best
Reviewed on: 1/7/2014The staff is extremely friendly and helpful. I feel safe and comfortable in my apartment and hope to be there for many years.
Reviewed on: 12/20/2013I have had an amazing experience thus far. The staff is very professional and friendly and the amenities are great. Couldn't ask for more!
Reviewed on: 9/8/2013Great place to live!
Reviewed on: 6/28/2013excellent staff
Reviewed on: 5/17/2013Management is very responsive to requests. Building is well maintained and well security. Staff members are friendly and professional.
Reviewed on: 4/10/2013