This team is the best! They are super responsive, flexible, and so helpful.
Reviewed on: 10/26/2023I loved living here and while the convenience is great, the staff are truly what make this place special.
Reviewed on: 10/8/2023I have had the best time so far living here! Everything is clean and kept in great shape, the staff is incredibly friendly and so far about one month in I have absolutely no complaints.
Reviewed on: 9/26/2023The whole team from management, maintenance and the concierges are really wonderful and made us feel welcome.
Reviewed on: 9/11/2023Timely response and able to answer all my questions.
Reviewed on: 8/17/2023The team went above and beyond in helping during the move in process. In addition, the maintenance team members were just as friendly and were able to accomplish their work very efficiently.
Reviewed on: 8/11/2023Been very helpful and supportive! No complaints
Reviewed on: 8/6/2023Everyone is so nice and ready to help all the time!
Reviewed on: 8/6/2023A very professional, courteous, and responsive team in all facets of the operation.
Reviewed on: 7/25/2023Very well, whatever issues I had, was handled professionally.
Reviewed on: 7/20/2023Everyone has been so nice and accommodating
Reviewed on: 7/19/2023Very well run building and very responsive to tenant’’s needs.
Reviewed on: 7/5/2023Team is very friendly and helpful. Available whenever I need them.
Reviewed on: 6/11/2023The team is always easy to get in touch with, quick to help answer and questions and address any concerns. And theyre really friendly!
Reviewed on: 6/5/2023Very helpful and amazing takes time to help the customer
Reviewed on: 5/30/2023Service and maintenance is provided very quickly
Reviewed on: 5/11/2023Rose from the leasing office was extremely helpful during the signing process and explaining things the first month. Kendra is my favorite concierge always so helpful and nice, all other staff is also very friendly and kind
Reviewed on: 12/29/2022Always prompt with service requests, very friendly front desk
Reviewed on: 12/26/2022Every single staff member that I have met have been genuinely friendly and vested in ensuring that I am comfortable in my new home.
Reviewed on: 12/19/2022The people in the concierge, leasing office, and maintenance team are very helpful. Thanks for their support they provided me with my move in the new apartment.
Reviewed on: 12/11/2022Everyone on the 1800 Oak team is so friendly and helpful. Maintenance requests are fixed right away, and I appreciate the investment into renovations with the balconies and now window shades. I particularly want to give a shout out to Howa! She makes this apartment building feel like a home.
Reviewed on: 11/30/2022All the staff are very nice and helpful.
Reviewed on: 11/9/2022The staff of 1800 Oak are amazing overall, also Kelsey and Ermias are a great additions to the team. I want to commend them for all the hard work and dedication. Thank you for all you have done us.
Reviewed on: 4/27/2021I’ve only lived here since August 2020 but plan to renew my lease. The staff and the service are outstanding. Everyone knows my name and has taken time to get to know me and my 2 fur babies so it definitely helps this place feel more like home! Special shout out to the leasing ladies, Kendra, Zewdu, Hawk, Ermias and Hennock!
Reviewed on: 4/19/2021Love it!!
Reviewed on: 4/2/2021Our experience here a 1800 Oak apartment was amazing. Friendly staffs, convenient location, and clean amenities everything was great. Thanks you.
Reviewed on: 4/2/2021This community was phenomenal! The leasing team is great, the maintenance team is quick and responsive, the building is very well taken care of and is constantly being improved. The area is also a prime location with many delicious restaurants nearby, the Metro one block away, and grocery store right around the corner. HIGHLY recommend.
Reviewed on: 3/22/2021Very easy to communicate with staff in a timely manner.
Reviewed on: 3/3/2021Both Flor and Rose in the leasing office have been extremely helpful and a pleasure to work with!
Reviewed on: 2/8/2021Everyone has been very helpful and kind. I enjoy how presentable the lobby and common areas are.
Reviewed on: 2/4/2021Within the first month of moving into the community my family was faced with the loss of my father. I’d barely moved in, barely gotten to know the staff at 1800 Oak.. but they went above and beyond. I’m still astounded by the graciousness and care the entire team has shown me.
Reviewed on: 12/9/2020Concierge desk is the best!
Reviewed on: 10/30/2020The staff here at 1800 Oak is friendly and addresses any concerns I have in a timely and efficient manner.
Reviewed on: 10/3/2020I’d say they meet expectations and can provide prompt feedback. I’m grateful for the prompt service they are able to provide, even with the issues surrounding covid-19.
Reviewed on: 9/28/2020The entire team is amazing! The leasing team was great throughout the entire leasing process. They were very responsive and attentive. The maintenance team is on top of the maintenance requests. I had 2 minor issues that were addressed the day after I made them aware of them. The front desk crew always greets you with a smile!
Reviewed on: 9/17/2020Everybody at 1800 Oak has been extremely kind and welcoming.
Reviewed on: 9/14/2020This property if fantastic. All of the staff at 1800 Oak are incredibly friendly and the building itself is very well kept and very updated. It is honestly one of the best apartments we have lived in and the only reason we are moving is because we purchased a home.
Reviewed on: 9/6/2020All team members have been very knowledgeable and helpful since our move in.
Reviewed on: 8/15/2020Hawa is the best. So is Iris. Give them both raises.
Reviewed on: 8/11/2020All of the employees at 1800 Oak have been very helpful for whatever questions I have had.
Reviewed on: 7/16/2020All of the staff are extremely friendly and accommodating. They say hi to me and my dog every day and most of them know my name.
Reviewed on: 7/8/2020You have a very communicative, professional team! We are very impressed
Reviewed on: 7/5/2020The team was very helpful with every aspect of move-in. We really appreciate their help.
Reviewed on: 6/27/2020Very professional and attentive staff overall. 5 stars for the maintenance team, I’m super impressed with how fast and effective at fixing things along the way. Thanks !!
Reviewed on: 6/4/2020I really like the community. It really was a great apartment to live in. Great location too!
Reviewed on: 6/4/2020Our building is super clean, well maintained, great facilities, the staff is super friendly, and its quiet and safe. Very happy.
Reviewed on: 3/13/2020Maintenance, Concierge, and Leasing staff are all very helpful
Reviewed on: 2/26/20201800 Oak is like my second home. I’ve been living here for almost two years now and i’ve signed two leases with the leasing office. Flor, Joanna, and JiRod have gone above and beyond to help me feel most comfortable. They’ve been available 24x7 and always had a smile on their face
Reviewed on: 2/7/2020Flor has been awesome! Howa is also great, love living in the community.
Reviewed on: 1/21/2020Unbelievably Wonderful, Friendly, Caring, Hard Working and Efficient Staff, every single one!! Like a Family, everyone knows you and is a friend.
Reviewed on: 1/1/2020The staff if amazing!
Reviewed on: 12/10/2019Always super friendly, respectful, and diligent. Thank you to the whole team!
Reviewed on: 12/5/2019The 1800 Oak team has been extremely responsive, were very accommodating with my move-in requirements, and I am very very happy in my new apartment.
Reviewed on: 11/29/2019Everyone is pleasant, helpful, and welcoming.
Reviewed on: 11/23/2019Your folks are the very best. They take great care of me.
Reviewed on: 10/3/2019The staff at the front desk has been very attentive and helpful. Always very friendly. The maintenance has been easy to deal with and they are quick to get request completed.
Reviewed on: 9/24/2019The facility is clean and well-kept. The kitchen space is huge. The price of the apartment is very nice as well. Rent in DC is not cheap, so finding a home that is affordable was top of the list.
Reviewed on: 9/23/2019Everyone has been polite and every service request thats been put in has been put in has been done promptly.
Reviewed on: 7/29/2019Management has been so kind and welcoming! They’ve helped out with any questions and concerns thus far! Very friendly, too!
Reviewed on: 7/18/2019couldnt ask for better staff. everyone is super helpful
Reviewed on: 7/18/2019JiRod has been incredibly attentive and helpful to all of our requests and questions during our move in. The whole team has been kind and made the moving process super easy.
Reviewed on: 6/16/2019Very professional and friendly team!
Reviewed on: 6/9/2019The team at 1800 Oak is always super kind and helpful. I love interacting with everyone - from the concierges, to the maintenance providers, to the leasing office staff!
Reviewed on: 6/7/2019Everyone has been extremely helpful and responsive to my questions. I appreciate their smile and wave as I walk in and out -- I like the friendliness!
Reviewed on: 6/1/2019We’ve been living here for 5 years and have loved it!!! We just bought a house in Maryland to be closer to family, that’s the only reason we’re leaving! Front desk and back office are all great, love everything!!
Reviewed on: 5/18/2019Flo, Howa, and staff are awesome and very responsive.
Reviewed on: 5/17/2019Living here has been the best 5 years of our lives! Wouldn’t change a thing. We’re only leaving because we bought a house :
Reviewed on: 5/17/2019Hawo Hassan exemplifies the Equity Apartment mission and 1800 Oak professionalism like no other. Everyday, she greets visitors, residents, delivers, etc., with a warm smile and is always attentive to their requests. There is no one else I have met who goes above and beyond like Hawo - a true treasure to this apartment community.
Reviewed on: 5/7/2019Impeccable and hardworking manager !!
Reviewed on: 4/26/2019We have thoroughly enjoyed living at 1800 Oak. We have nothing but positive feedback for our experience! We truly thank the 1800 Oak team, and have left a 5 star reviews for 1800 Oak on Equitys website. The only reason that we are moving is to be closer to our new job locations, which have changed significantly since we moved in.
Reviewed on: 4/25/2019I am very satisfied with the 1800 Oak team. Everyone is kind and courteous, and they offer helpassistance promptly when requested.
Reviewed on: 4/22/2019Great service front desk and leasing office very responsive.
Reviewed on: 4/6/2019I really appreciate all the hard work done by our Community Manager JiRod, the leasing team esp. Flor, and the concierge team Hawa, Eleasa, Kendra, and Iris. I love this community because of these people! The concierge team is particularly impressive and I really hope that all of them will stay.
Reviewed on: 4/5/2019The front desk is always helpful and attentive
Reviewed on: 4/5/2019Great location, staff, amenities, accurate package alerts, quick maintenance.
Reviewed on: 4/3/2019They are doing great and always nice to everybody.
Reviewed on: 4/3/2019Professional, helpful, and friendly
Reviewed on: 3/25/2019front desk treatment is best I have had at an apartment
Reviewed on: 3/22/2019The staff are extremely friendly, knowledgeable, and professional
Reviewed on: 3/10/2019Everyone is so welcoming and knows my name. No mater when I walk in, I’ll always have a conversation with whomever is at the front desk!!
Reviewed on: 3/7/2019Some staff members are significantly better than others but overall the staff is great and very attentive to my needs!
Reviewed on: 2/26/2019The concierge team is amazing! Always friendly and helpful. JiRod has also been great at addressing issues as quickly as possible.
Reviewed on: 2/25/2019Very pleased
Reviewed on: 2/23/2019The concierge and service teams have been have been responsive and helpful when needed. E.g., Ive known Hawo Hassan for the many years she has served as a concierge here, have found her unfailingly resourceful, efficient and considerate when called upon and have been charmed by her ability to create a welcoming, upbeat atmosphere.
Reviewed on: 2/21/2019Iris, Kendra, Ava are wonderful. Polite and professional all the time. Thank you for kindness and integrity
Reviewed on: 2/19/2019Our service requests get done pretty quickly.
Reviewed on: 2/12/2019Front Desk Staff is awesome - Iris, Hawa, and Kendra go above and beyond with their cheerful, helpful attitudes. They are consistently kind.
Reviewed on: 2/6/2019JiRod is great. Hes an asset.
Reviewed on: 1/27/2019It is amazing apartment and sociable staff members.
Reviewed on: 1/22/2019When putting in a service request it’s always done quickly and very well.
Reviewed on: 1/11/2019The concierge staff is fantastic—Iris, Hala, Elysa and Kendra are wonderful and essential to making 1800 Oak a good place to live.
Reviewed on: 1/11/2019Howa, Iris, Kendra and Elysea are wonderful. Howa always greets me with a smile in the morning and Iris does the same in the evening. Both make sure we get our packages and are simply wonderful. Kendra and Elysea are also a huge help! Lastly, Fernando is great and very prompt!
Reviewed on: 12/11/2018Well run, good maintenance and amenities, overall quite pleased
Reviewed on: 12/7/2018Your concierge and maintenance teams are exemplary -- especially Kendra, Howa, Iris and Yohanes.
Reviewed on: 12/5/2018Any time I have had a complaint or issue, the staff has been quick to respond and very polite and professional in helping me. I’m very satisfied.
Reviewed on: 11/25/2018The team has been so friendly so far. Ive felt really welcomed into the building. Everything has been convenient and easy, from lease signing to the move-in process.
Reviewed on: 10/22/2018The staff here are very professional and pleasing. They genuinely take care of your needs and go out of the way to make sure your comfortable.
Reviewed on: 10/15/2018Living here has been easy and convenient for our short military stay in the area.
Reviewed on: 8/19/2018Many thanks to Team 1800 oak especially we are appreciating Ms Flor.
Reviewed on: 8/8/2018All the members of the front desk are helpful and very friendly.
Reviewed on: 8/5/2018EVERYone at the front desk has been amazing! Same goes for Carl, JiRod, and those on the maintenance team!
Reviewed on: 8/1/2018Living at 1800 Oak Apartments was a great experience! Very accommodating and friendly staff. I am moving into another Equity apartment building in DC to be closer to a new job and move in with my partner. Overall I had a very positive experience in Rosslyn! Thanks!
Reviewed on: 7/30/2018The staff at 1800 N Oak us super helpful. From the morning staff to the late night staff you can always count on everyone to help you with whatevr you need.
Reviewed on: 7/20/2018Carl and Flor went above and beyond to ensure I had a successful experience finding the perfect apartment. Thank you!
Reviewed on: 7/17/2018The leasing team is wonderful.
Reviewed on: 7/12/2018Always so friendly and quick to answer questions!
Reviewed on: 7/10/2018Helpful, responsive and kind.
Reviewed on: 7/8/2018management team very responsive and the staffs are all extremely friendly
Reviewed on: 6/8/2018I am really impressed with the staff at 1800 Oak. Flor has been nothing but amazing from start to finish. She walked through the floor plan of our apt by video since we were coming from Dallas.When we got there after a nightmare travel day, she brought water and treats up for the dogs while we moved in
Reviewed on: 6/2/2018Welcoming and friendly staff. The staff has gone above and beyond to handle issues that have occurred in a timely fashion.
Reviewed on: 5/29/2018Nice events, friendly staff, and good communication.
Reviewed on: 5/22/2018We had a great time living at 1800 Oak. Well miss this place. Great team, great concierge, efficient maintenance. We decided to buy a condo which is why we are moving.
Reviewed on: 4/26/2018JiRod is great. I also appreciate all the hard work that our reception desk staff do. Kendra and Eleasa are particularly kind and exceptionally professional.
Reviewed on: 3/29/2018The team is totally awesome. They’re always ready to assist with any issue and they’re always professional and pleasant.
Reviewed on: 3/28/2018I am very satisfied here! Management is very responsive, kind, and genuinely caring about the well-being of the tenants. I also love the concierge team, including Eleasa, Kendra, Howa, and Iris. I have had the pleasure of being greeted by them every day on my way to and from work. Fernando and the maintenance team are awesome!
Reviewed on: 3/27/2018I love living in 1800 N Oak! Great front desk and awesome location.
Reviewed on: 3/24/2018I have been very impressed by the staff. They continue to be engaging, polite, and welcoming.
Reviewed on: 3/23/2018Flor has been an incredible help throughout our move! She exceeded our expectations, was efficient, friendly, and incredibly easy to work with.
Reviewed on: 3/22/2018This has been home for 2 years and I am not looking forward to leaving. The staff is wonderful, extremely personable, and very professional. Thank you!
Reviewed on: 3/8/2018They are very quick to respond to service requests and are always happy in the morning and evening when I come back to my apartment
Reviewed on: 3/5/2018I loved living here at 1800 Oak, and I would definitely continue to live here if I hadnt decided to invest in a condo.
Reviewed on: 3/2/2018concierge staff excellent
Reviewed on: 3/1/2018The team is great! Everyone in the office has been extremely responsive, the concierges currently on staff are friendly and helpful, and the maintenance team takes care of work orders quickly.
Reviewed on: 2/27/2018The best team and pleasent people.
Reviewed on: 2/26/2018I love my new home. Very clean and cozy. The staff are very friendly and efficient. I am so happy about having so many conveniences at the touch of a button or just a few steps away!!
Reviewed on: 2/25/2018Concierge staff and maintenance staff have all been extremely accommodating and helpful
Reviewed on: 2/24/2018Everyone has been really helpful and willing to make my experience better
Reviewed on: 2/12/2018Team is working well and very responsible. We get informations on time or ahead of the time, whenever we request service it gets completed in very short time
Reviewed on: 2/10/2018Always courteous, answers calls and requests quickly
Reviewed on: 2/9/2018Great team! Kind and helpful :
Reviewed on: 1/27/2018Staff is friendly and helpful. Building is clean. Packages are safe. Garage feels safe. Love our apartment and the view. Tenants are friendly.
Reviewed on: 1/23/2018My family and I have had the privilege of calling 1800 Oak Apartments home for the past 9 year and we look forward being here for some more years to come. This building is currently run by the most professional and courteous management team, the most hard working service team and most friendliestmost efficient resident concierges.
Reviewed on: 1/18/2018I really enjoyed living here, and thought the concierges were terrific. I have bought a residence, which is why I am moving out. I would not have lived in a different rental property.
Reviewed on: 1/13/2018Excellent! Every request service is done on time.We couldt ask for better mgmt.
Reviewed on: 12/26/2017The concierges, especially on the weekend, are pleasant, helpful and take the time to get to know us. Maintenance requests are handle quickly and professionally. The common areas are kept in pretty much pristine shape.
Reviewed on: 12/6/2017Very professional team. Flor has been an amazing point of contact here!
Reviewed on: 11/20/2017very positive and helpful!
Reviewed on: 9/26/2017The service is excellent!
Reviewed on: 9/11/2017Very responsive and professional.
Reviewed on: 8/16/2017The staff at 1800 Oak have been extremely patient and helpful since I have moved in! I had a few mishaps with my move and everyone has been incredibly understanding. I am very, very happy so far!
Reviewed on: 8/4/2017This is our first time living in an apartment so we had our worries but the 1800 Oak Management and Leasing team has helped us every step of the way. They have answered all our questions and managed our move in process very smoothly. They have been so welcoming, and we are looking forward for the rest of our stay at 1800 Oak.
Reviewed on: 7/30/2017Friendly helpful staff Love our apt...incredible view
Reviewed on: 7/28/2017Very nice, peofessional, and stress free
Reviewed on: 7/9/2017Everyone has been so friendly and helpful!
Reviewed on: 6/27/2017The team has been very welcoming and helpful during the move in process.
Reviewed on: 6/27/2017Concierge and Engineering employees are very friendly and helpful.
Reviewed on: 6/3/2017Reliable concierge, great amenities and location! Will miss 1800 Oak
Reviewed on: 5/25/2017Nothing but positive, professional interactions thus far. The building stays clean and quiet.
Reviewed on: 4/16/2017It is with deep sadness we have to relocate to New York City because of work opportunities. We are excited to stay within the Equity family as we make our move.
Reviewed on: 4/5/2017Service requests are handled quickly and well.
Reviewed on: 2/14/2017Very satisfied with the managers at 1800 Oak apartments.
Reviewed on: 9/6/2016Dan Burkes the leasing consultant who handled our lease was the perfect combination of professional and friendly. Not only was he totally up to the task from a professional sense (generating good lease terms and staying communicative), he also made us feel welcome from the beginning. His warm and friendly demeanor was the main selling point for us to chose the 1800 Oak community. Dan is always on top of maintenance concerns, etc. He always waives when one of us enter the building or otherwise run into him. Beyond that, the concierge staff is extremely hard working and helpful in all regards. Ultimately we are extremely happy with the building. We hope to see favorable renewal terms for next year.
Reviewed on: 8/18/2016I like this apartment for its convenient location, well-maintained facilities and comfortable environment and appreciate the helpful and friendly associates working here.
Reviewed on: 7/24/2016This is a great property to live in. The staff are always very professional and friendly. It is always clean. The convenience store on the ground floor has been a real blessing.
Reviewed on: 7/21/2016I have found staff and maintenance service to be excellent, and that's quite important.
Reviewed on: 6/29/2016I want to stay at 1800 OAK for a number of years and I hope that can be the case.
Reviewed on: 6/7/2016Almost through my second year in the community. Definitely enjoyed it so far and have enjoyed the staff much more now than when I first moved in. Have certainly recommended the community to friends moving into the area.
Reviewed on: 5/11/2016The concierge are always lovely people and make to brighten my day.
Reviewed on: 2/29/2016Thanks for caring and putting effort into your service! It shows.
Reviewed on: 2/27/2016It has been a wonderful experience both living at 1800 Oak and dealing with the staff here!
Reviewed on: 2/18/2016My experience with 1800 Oak has been nothing but positive--largely thanks to the help of the outstanding concierge staff and the maintenance men. They have always been extremely helpful and friendly in every possible way and have made my stay here very comfortable and enjoyable.
Reviewed on: 2/12/2016The office, concierge and maintenance personnel are a cohesive team that get the job done -- simply excellent customer service. Great job everyone! Thanks to each of you as well for your personal attention after my dog passed away.
Reviewed on: 1/19/2016Thank you , I like to say that KYLE was and probably still a very professional in all the ways , people like him make the resident feel comfortable from a day one and I thank him from the bottem of my heart .
Reviewed on: 11/27/2015We are very happy living in this community. The leasing office and concierge staff are very kind and helpful. Our apartment is great although the carpet has a lot of stains. We definitely recommend this community to our friends and we love the location.
Reviewed on: 11/12/2015Our move in experience was spectacular and the staff was very professional and attentive. This was one of the easiest moves I have made. So far I have been greatly enjoying my apartment!
Reviewed on: 10/25/2015The concierge and office staff are incredibly friendly, helpful, and courteous.
Reviewed on: 10/22/20151800 Oak office staff and maintenance team provide excellent service. They have quick response for the request with quality of performance. Also, the team organize wonderful social activities. Thank you for the comfortable place to live.
Reviewed on: 9/25/2015The staff, especially Shannon, with whom I dealt extensively, have been incredibly helpful, kind, and reaponsive. My experience here has been overwhelmingly positive.
Reviewed on: 8/22/2015The Staff here at 1800 Oak are second to none, I'm more grateful towards the consistency put forth by the staff to make every long day of work forgotten upon my return home in so many ways. They exemplify how apartment living should be.
Reviewed on: 5/20/2015Everyone and everything is GREAT!
Reviewed on: 5/14/2015Staff is great and very friendly. Maintenance was very responsive when I had a hot water problem.
Reviewed on: 4/29/2015Excellent experience overall. Shannon Casserly was a fantastic resource and very helpful.
Reviewed on: 4/23/2015The Oak Apartments staff is wonderful! I always look forward to coming home because the people are so friendly and always willing to help! Especially Ashley, Kendra and Hawo! Thank you for making my moving experience so amazing!
Reviewed on: 3/2/2015The staff have always been incredibly helpful and friendly. I always enjoy chatting with staff when they and I have time. If I ever have any issues with maintenance requests, they are always handled within a few hours.
Reviewed on: 2/25/2015I always think about that this apartment is my HOME.
Reviewed on: 2/4/2015Great place to live! Keep up the good work concierge/office staff!
Reviewed on: 2/2/2015The front staff is amazingly helpful and nice. We love them and they make this a nice place to come home to every night!
Reviewed on: 1/29/2015The management left a very nice note in our apartment welcoming us to the building. Really appreciated that. Also, the front desk staff is very professional always greets us warmly. So nice to see such friendly faces when moving into a new place!
Reviewed on: 12/12/2014Shannon Casserly, the leasing agent with whom I worked, went above and beyond all expectations to make sure that my move-in went smoothly and I was happy with my apartment. I had a few lease terms that I was concerned about that she helped me understand and feel comfortable with. The day I moved in, there was an issue with the floor plan that I had originally chosen and my furniture did not fit. She immediately found me a different unit - no hassle, no stress. She is polite and enjoyable to work with, knowledgeable about her job and the property, and extremely responsive and professional.
Reviewed on: 11/21/2014The concierge staff is terrific. Ashley, Howa, Kendra, Romaine and Alisa are all professional, courteous, helpful and an asset to Equity Residential.
Reviewed on: 11/14/2014Romaine and the rest of the front desk team are great, always professional and dealing with all situations (even those not of their duties) quickly and with a smile on her face. She is the best!
Reviewed on: 10/16/2014Eury has been a pleasure to work with and is a great asset to your business!
Reviewed on: 10/1/2014So far, Archstone Rosslyn has been everything I wanted it to be and more! Wonderful staff, facilities and excellent location!
Reviewed on: 7/28/2014I find the Concierge staff to be exceptional with special acknowledgements and praises for Romaine and Ashley! They are a wonderful addition to Archstone Rosslyn, it has been a pleasure interacting with them.
Reviewed on: 6/14/2014The staff here has consistently put forth every effort possible to help me embrace my apartment and community.They define the know how of what community living is all about, great team
Reviewed on: 5/14/2014Love working with the staff and maintenance team! Everyone is wonderful!
Reviewed on: 5/13/2014Romaine, Kendra, Ashley and Hassa are GREAT!!!!!
Reviewed on: 5/10/2014Location honestly can't be beat. And living here is so comfortable. My roommate and I are so glad we chose to move here.
Reviewed on: 3/22/2014Great community and staff.
Reviewed on: 3/1/2014We are extremely satisfied with the experience of living here. The quality of services and the great attitude of the staff made a remarkable experience for us. Thanks!!
Reviewed on: 2/28/2014Eury has been great to deal with during my move in and out. The concierge staff is always friendly... Especially Ashley. I hope to move back after my deployment!
Reviewed on: 2/25/2014Ashley (last name unknown), who is present at the front desk most weekday mornings, is very professional, pleasant, and appropriately oriented toward customer sensitivities. She is a true asset to your organization.
Reviewed on: 12/30/2013Overall very satisfied.
Reviewed on: 12/2/2013My wife and I loved living at the Archstone Rosslyn and we will truly miss it, however we are also excited to start a new chapter of our lives in our first home. Thanks for the memories!
Reviewed on: 10/8/2013Eury in the office staff is very helpful and really knows customer service. I know I can go in and ask her anything and she will know the answer or find out for me. I really appreciate having office staff like that! Maintenance is the best too always prompt and very knowledgeable on how to fix anything. That is most important too.
Reviewed on: 9/25/2013For me, the location is unbelievable superb. The staff at the front desk - Howa, Ashley, Romaine (I know them the best) are over-the-top great! They truly make it feel as if I'm 'coming home' each night. Keep up the good work.
Reviewed on: 9/6/2013We have really enjoyed living here the past two years. Everyone I have interacted with on the staff has been very helpful and friendly (that includes the maintenance men and ladies in housekeeping). This first showed up the when we were looking at apartments and spoke with Ashley. Your staff seemed much more professional than at any of the other places we looked.
Reviewed on: 8/28/2013Overall extremely happy with the complex, especially the assistance of the staff with handling my packages and deliveries and other help given that I was moving in while traveling for 2 weeks, including international travel. Very friendly and professional staff - completely opposite some of the online reviews that had negative views on the building from the previous management, I've been extremely happy with Archstone's running of the building, the staff in particular are top notch, extremely friendly, and extremely willing to help and make everything great.
Reviewed on: 8/8/2013I can't help but praise the concierge staff. Very professional and always helpful!
Reviewed on: 8/8/2013Our leasing agent Mr. Victor Dupont was very helpful and friendly. He made our experience choosing Equity a very pleasant one.
Reviewed on: 6/28/2013I am very happy with my apartment and my experience here!
Reviewed on: 6/22/2013I absolutely love living here. Staff is SO kind.
Reviewed on: 5/27/2013A great thanks to Victor Dupont for his professionalism and superb customer service approach, resulting in a great move-in experience.
Reviewed on: 5/26/2013I usually stay away from apartment communities, and prefer to rent from private owners. However, despite my recent difficult moving experience (just before I found this community), dealing with the leasing staff and the concierge staff at Archstone Rosslyn was far more satisfying than I could have imagined. Everyone I came in contact with made sure I had exactly what I needed. I realize this is not part of their job - to play 'therapist,' but I especially appreciate that everyone listened to my concerns, and showed empathy for my recent bad luck finding a home. Thanks!
Reviewed on: 5/22/2013Our concierge staff is excellent and makes living here very enjoyable.
Reviewed on: 5/6/2013Vert nice appartment. Will definitely recommend it to my friends. Hope there are discount for residents who renew the contract.
Reviewed on: 3/10/2013