Submit a Service Request

Current residents can submit service requests and questions, pay rent, and find property contact information on the resident portal.

Resident Login

For prompt attention to maintenance needs, please be sure to contact your community manager as outlined in your rental contract.

Resident Relations

We can assist current residents by directing your kudos or concerns to the appropriate management team. Our management teams will work to respond to you within two business days.

Contact Us

Federal Fair Housing Laws prohibit us from discussing resident issues with anyone other than the lease signer(s).

Media and Press Inquiries

Equity Residential is a member of the S&P 500, and shares are traded on the New York Stock Exchange (NYSE) under the symbol, EQR.

Investor Relations

Our Investment Strategy

It’s our goal to own a diverse portfolio of high-quality assets that offer an exceptional living experience for residents in places where they most want to live, work and play.

What We Buy/Build/Sell

Our Regional Offices


Los Angeles Area Office 6100 Center Drive Suite 750 Los Angeles, CA 90045 (424) 732-4200 Services all Los Angeles and Ventura County Communities
Southern California Area Office 2355 Main Street, Suite 225 Irvine, CA 92614 (949) 344-7705 Services all Orange County, Inland Empire, and San Diego Communities
Northern California Area Office 333 Third Street Suite 210 San Francisco, CA 94107 (415) 767-7174


Northeast Area Office 50 Staniford Street, Suite 400 Boston, MA 02114 (617) 648-2160

New York

NY - NJ Area Office 230 West 41st Street, 12th Floor New York, NY 10036 (646) 833-3960


Northwest Area Office 51 University, Suite 200 Seattle, WA 98101 (206) 577-9038

Washington DC

Washington DC Area Office 1500 Massachusetts Ave, NW, Suite 25 Washington, DC 20005 (202) 971-7111


Corporate Office Equity Residential Two North Riverside Plaza, Suite 400 Chicago, IL 60606 (312) 474-1300