Requests are timely resolved, packages are delivered safely
Reviewed on: 7/26/2023Aaron has always been available when anything would come up. He is very responsive to emails and is quick to attempt to solve any issues. The maintenance team is also very quick to respond and does a great job.
Reviewed on: 7/21/2023The team made it easy to apply, get signed up for billing, and answered all questions we had. They're very friendly and approachable.
Reviewed on: 6/22/2023Metro on First was the most pleasant renting experience I've ever had. The premises were always spotless. The staff is helpful and friendly. The rent price is a great value for the area. The community is friendly and the apartments are quiet. I would absolutely rent here again if I was not relocating for work
Reviewed on: 6/17/2023Always friendly and helpful.
Reviewed on: 5/19/2023My service requests have been resolved and the team has been active with emails to me
Reviewed on: 4/14/2023Always helpful and quick to respond to requests.
Reviewed on: 4/7/2023The apartments team here are amazing! We just wanted a larger place ?
Reviewed on: 4/7/2023The Metro on First team has been nothing but spectacular. Aaron has made the move in process very easy from the day I toured.
Reviewed on: 12/19/2022It has been a good stay for the past 3 years 9 months. The community managers Tony and Dana have been very helpful and prompt.
Reviewed on: 3/8/2021Ive been living at Metro almost 2 years. The service team always in reach to answer me any questions in timely manner. The management team is detail oriented and friendly. Highly recommend!
Reviewed on: 2/23/2021I loved living here! If I wasn’t moving across the country I would stay a long time
Reviewed on: 1/15/2021We love metro on first. We will never forget metro because we have our first baby here. So many memories. Employees and staffs are awesome, always helpful.
Reviewed on: 12/23/2020I have LOVED living in Metro on First. Dana and Tony have been extremely accommodating and supportive especially through such a challenging time as COVID19. If it were not for me moving out of state I would continue to renew my lease until I was ready to buy a home. Thank you for a phenomenal past three years.
Reviewed on: 11/10/2020Tony is so quick to answer any questions and will stop what he’s doing to help you! The team has put in a lot of hard work to insure our safety from covid-19, and it is very much appreciated.
Reviewed on: 10/8/2020Metro team specially Tony proactively reaches out in case our attention is required for something, be it package or service request. We are always informed.
Reviewed on: 9/6/2020Tony, and the leasing staff, have been courteous and timely with all digital interactions.
Reviewed on: 9/3/2020Tony is actually the most reliable leasing agent we’ve ever had.We don’t have to ask him to do things multiple times, he always follows through.
Reviewed on: 9/1/2020Im moving to a house and was looking for a place that is not so close to downtown anymore. Living here was great and the entire team was always very helpful. Also as a person coming here from another country with no experience on how things worked I can say that they made everything very smooth. I would totally recommend!
Reviewed on: 7/2/2020Great spot. Great location. Wonderful community rooftop deck and grill area.
Reviewed on: 5/8/2020We loved our year here! Would highly recommend to anyone moving into the area!
Reviewed on: 4/18/2020Tony and Dana are very responsive to all my questions and concerns. Rod and the service team are incredible and always take care of any of my needs.
Reviewed on: 12/7/2019This was a great place to live with a very concurrent location. The staff was always really helpful and attentive
Reviewed on: 10/21/2019I am very grateful to Tony for his help and care during the whole process of our moving in, which made us feel at home
Reviewed on: 10/2/2019Have loved living at Metro on First. Dana and Chris have been wonderful and the maintenance staff is so friendly!
Reviewed on: 6/7/2019Everyone’s been very nice and helpful
Reviewed on: 5/16/2019I had a great experience living at Metro. I don’t have any complaints, just found another unit that I liked and decided to move.
Reviewed on: 4/22/2019We really enjoyed living a metro on First. Our apartment was a great size. We always had prompt replies to any questions or service issues we had. Would recommend this place to others
Reviewed on: 3/23/2019Always helpful and quick.
Reviewed on: 3/5/2019I always get responses from the team immediately and everyone is always so friendly!
Reviewed on: 2/19/2019Love my location. Any issues I’ve had w my apt have been remedied or acknowledged quickly. Friendly community
Reviewed on: 11/24/2018I’ve enjoyed my almost 2 years at Metro. There have been quite a few staff changes in that time, but that didn’t negatively impact the quality of service. I appreciate how communicative the team is when work is scheduled and performed, can’t thank them enough for accepting packages and introducing the Amazon lockers yay, and much more!
Reviewed on: 11/3/2018I love living here. My apt is beautiful. Hallie was awesome answer the current team is very nice as well. The common areas are clean. Special thanks to the maintenance and housekeeping crew. Give them a raise!
Reviewed on: 8/9/2018Extremely attentive, respects privacy, is always available to assist!
Reviewed on: 7/6/2018I notice the building when I first moved to Seattle I lived close by. I am glad and grateful that I had the opportunity to live here. Management has always been top notch and any needs and request I had quickly handled. Thank you for providing me with a delightful home.
Reviewed on: 6/8/2018Always friendly and happy to help
Reviewed on: 4/26/2018The new team has been very helpful with solving all of our problems and has been very accommodating.
Reviewed on: 12/5/2017Haylee and Dana have been extremely helpful and available.
Reviewed on: 12/3/2017Happy, quick working staff
Reviewed on: 11/18/2017Love the fact that the office sends texts and email notifications when a package has been delivered. Everyone in the office has been super sweet and helpful during my move-in process!
Reviewed on: 10/29/2017When we first decided to move, Hayley got us in to see the apartment, approved, and ready to move in so quickly and easily. It was greatly appreciated.
Reviewed on: 9/20/2017haylee is very helpful and timely
Reviewed on: 9/20/2017Both Hayley and Dana are very responsive to all our queries and help us resolve them to the best of their abilities.
Reviewed on: 7/15/2017The team has been very helpful during my move in.
Reviewed on: 7/10/2017Everyone is very sweet, they are doing their best to make all the new changes go smoothly.
Reviewed on: 6/14/2017The management team at Metro on First is awesome. They are always so happy to go the extra mile to make sure you feel welcome when moving in. Any small issues we had while moving in were addressed and taken care of immediately and the team was always gracious with any requests. I could not imagine a better living situation!
Reviewed on: 4/23/2017This was a great place to live and the office staff was always so helpful and accommodating. We are sad to go but need to be closer to new jobs. Thank you for everything!
Reviewed on: 3/7/2017All issues weve brought up have been addressed very quickly and professionally. Both the resident managers and service manager have been outstanding.
Reviewed on: 2/14/2017I love the staff - really friendly, helpful, and genuinely nice people!
Reviewed on: 11/30/2016Christian has been an absolute blessing in helping me move from the east coast to the west! I am so glad I moved into Metro.
Reviewed on: 11/23/2016The leasing manager has been wonderful every step of the way. Very responsive! My move in was seamless!!! And I am very impressed by how clean/well kept the property is. I feel safe & content here. Lovely property & each of the staff that I have met is polite/professional & incredibly helpful! I felt very welcome and have enjoyed my 1st month. So far all is Great! :o)
Reviewed on: 10/22/2016Everyone here at Metro made me feel very welcome. I like it here and hope it make it my home for a long time.
Reviewed on: 9/10/2016The team at Metro On First is stellar!
Reviewed on: 8/17/2016Great maintenance and service. Everything fixed faster than expected. Great on communicating news or alerts
Reviewed on: 7/16/2016The office staff is great, as is maintainence. Very generally pleased with them.
Reviewed on: 2/18/2016I have been very satisfied living at Metro on First. The office and maintenance staff have been great, staying ahead of problems as best they can and quick to respond to service requests.
Reviewed on: 1/11/2016Megan was wonderful to work with and thanks to her great customer service I decided to move into Metro on First rather than a different apartment complex in the area.
Reviewed on: 5/27/2015As per usual, Megan Northup made the transition to a new apartment flawless. I enjoy working with her and I hope that she is recognized for the great job that she performs. Also, Mylan (spelling) has been great and helpful and I am so glad that they are here to guide this community.
Reviewed on: 5/1/2015Megan was extremely helpful in all matter associated with my stay at Metro on First. I have never had a better manager than her.
Reviewed on: 4/3/2015Keep up the good work, this is a great place to live!
Reviewed on: 1/7/2015The team at Metro has been so great to me and my family while we've been here. Chris and Woody have taken care of all of our maintenance related needs and Megan and Mylan have been so helpful thought the years. We will miss calling Merto home.
Reviewed on: 12/29/2014Rebecca Rad is the best asset your company has. Not only is she knowledgeable, but she knows every resident by name and follows through on everything she says. I have been so impressed by her, she has made my stay so far the best out of any appartment. Please thank her for me.
Reviewed on: 12/12/2014Megan made my move from Vegas simple. She was sweet and I enjoy seeing her smile when I come home.
Reviewed on: 11/14/2014The team at Metro knows how to make you feel at home. They are always attentive to my needs and go out of their way to make my friends,family and guests feel welcome in this community. Thank you all for everything that you do everyday to make me proud to call this place my home.
Reviewed on: 10/3/2014Very attentive and nice staff. They responded promptly to all service requests and kept the building spotless. I have no complaints and would recommend it to others.
Reviewed on: 10/2/2014Overall, I was satisfied with my stay at MOF. It is a great location, the units are very unique, and the staff was very pleasant and caring.
Reviewed on: 9/24/2014Megan is absolutely amazing. She continues to go above and beyond to provide exceptional service.
Reviewed on: 5/30/2014Megan is 'Amazing'!!! She was extremely helpful the first time I moved into Metro on 1st. The second go around, she was equally delightful, honest and always goes above and beyond. It was here award winning personality that kind of lured me back to this apartment complex. The other staff are fantastic too!!
Reviewed on: 5/29/2014Our move to the city has been seamless. We love the service that both Megan and Mylan have supplied. We are both very happy that we have chosen Metro on First as our place to live in Seattle.
Reviewed on: 4/16/2014Over all, I'm satisfied with moving-in to this place. The manager is really welcoming, nice, and professional. So far, I'm enjoying staying in this apartment.
Reviewed on: 3/22/2014We're going to miss Megan a lot. She's amazing.
Reviewed on: 3/14/2014The office staff and maintenance people here are really great, specifically Megan, Mylan, Woody, & Jeff.
Reviewed on: 12/17/2013So far ALL questions have been addressed and answered..... Megan is awesome and I look forward to getting to see her often Amazing to have such a smooth moving experience . The best part of the living space is the view the secong best part of this experience is having met Megan!!!!!!!!!!!!!
Reviewed on: 11/7/2013Huge Kudos to Stephanie at Summit for her recommendation of Metro since Summit had no studio availability until December. Stephanie's enthusiasm was the main reason I chose to lease at the community. Megan and Mylan were extremely helpful with the long distance leasing process.
Reviewed on: 10/5/2013Mylan, Jeff, Woody and Megan do a great job and really make this community feel like home!
Reviewed on: 9/25/2013We have greatly enjoyed out time here at Metro on First and would not be giving up our great apartment if we weren't moving overseas for the next 3 years.
Reviewed on: 8/22/2013Moving is never fun. Never. The first load hit the elevator at 9:15 and by 10:20 they were packing their gear for the next move. Having access to that solo elevator was very helpful. Now, most of the major items are in place, but there is still unpacking the kitchen, which took the most time to pack up. A half-a-day this weekend and I will be an official Seattle resident! The easiest in my long history of moves. Thanks for all of your help, and for the availability to get things done right the first time. Bravo and Standing Ovation to Mylan, Megan, Jeff and the team!
Reviewed on: 7/2/2013Megan Northup and Jeff Hartsock are very professional and responsive . Thanks. I'm happy to live here.
Reviewed on: 6/19/2013Your staff is phenomenal! Specifically Megan Northup, and Jeff Hartsock, I have thoroughly enjoyed living here.
Reviewed on: 5/16/2013I would like to express that your leasing staff are amazing. Especially, 'Megan'! Along, with your maintenance staff!! I am beyond pleased with the current management team/staff ~ they make this place an enjoyable place to call 'home'. Thank you!
Reviewed on: 4/16/2013Love this place, and staff is great!
Reviewed on: 4/15/2013Megan has been absolutely fantastic! She's been flexible, friendly, and accommodating. I sincerely appreciate how hard she works for the apartment community!
Reviewed on: 2/27/2013I moved to Seattle six months ago, and I feel very fortunate that I picked Metro on First. I have been quite happy living here, and the staff is the best.
Reviewed on: 1/27/2013Great place to live and staff is wonderful! Very happy with apartment, location, and staff.
Reviewed on: 1/10/2013Very pleased with this Equity property, couldn't ask for a better place to call home. Thanks to Metro on First, Seattle, Wa. they helped make the move a nice & easy experance for not only me but my pet(dog)from AL.
Reviewed on: 11/17/2012Although there were some minor issues with my apartment on move in (e.g., some paint on the carpet), the property management office was extremely prompt and responsive in addressing my concerns.
Reviewed on: 11/12/2012The staff has been very welcoming and helpful. They have made our move-in experience very positive.
Reviewed on: 9/5/2012Mylan and Ian were always a pleasure to work with and I hope we can live in one of these great apartments again!
Reviewed on: 8/8/2012I absolutely LOVE living at Metro on First apartments! The office and service staff are so helpful and accommodating. I look forward to calling Metro on First my home for a very long time.
Reviewed on: 3/18/2012The office and maintenance staff are incredibly professional and friendly. They do a very good job in all circumstances.
Reviewed on: 3/13/2012Great experience. Appreciate swift responsiveness of staff!
Reviewed on: 1/21/2012The main reason I could move in here, and not other area apartments or condos, is that the Internet here is very fast -- 40 megabit DSL. But I do like the staff and location, even though it's a bit loud being close to high-traffic downtown streets. I knew the staff from having lived here previously and they're great.
Reviewed on: 12/29/2011I like the location of our apartment building better than our home, especially the view. We have been very happy here and will certainly recommend Metro on First to others.
Reviewed on: 12/28/2011I am really pleased with my move to Metro on first, entire process has been smooth and welcoming!
Reviewed on: 12/10/2011Metro on First provided Joyce and me with a great foundation with which to build our new life in Seattle. We are impressed with the quality of the staff and the complex. Joyce and I would recommend Metro on First without reservation.
Reviewed on: 11/2/2011Just love it here! I think the staff always goes above and beyond, and I really appreciate that.
Reviewed on: 10/26/2011Staff is very professional and personable. They made us feel right at home. Lovely building.
Reviewed on: 9/15/2011The staff is fantastic and makes living here a real pleasure. I also love the views and great location.
Reviewed on: 3/14/2011Great staff.
Reviewed on: 2/19/2011Metro on First, what can I say---It's simply the Best!!!!!!!
Reviewed on: 1/9/2011Everything seems quite pleasant.Community is very nice.
Reviewed on: 12/19/2010Great place, love the dog socializing in the elevator!
Reviewed on: 11/24/2010Good place to live.
Reviewed on: 11/11/2010The staff is absolutely wonderful, especially during a period of my life when I needed a bit more support than normal. It is all over now, and I am eternally grateful. Still love my place.
Reviewed on: 10/19/2010Our whole move-in/rental setup experience was nothing less than perfect!
Reviewed on: 10/10/2010Mylan & Maddie were great. Both were extremely professional but also very personable. They made me and my fiancee feel like we were talking to a trusted friend during our initial tour and then again during our orientation. Equity Residential is lucky to have these two employees.
Reviewed on: 8/20/2010Overall this apartment community was a great place to live and we would definitely reccommend it to any of our family and friends. The staff community was always helpful and corteous and very attentive to all of our questions and or concerns
Reviewed on: 8/6/2010Metro on First has been a great place to live for the past year. The staff are amazing and make living here a pleasure.
Reviewed on: 6/22/2010We are very happy living at Metro on First. We love our apartment, and the office and maintenance staff have gone above and beyond our expectations in communication and helpfulness!
Reviewed on: 6/5/2010Wanted to thank Mylan, Maddie and Jeff for their efforts supporting my move in. They are a great team.
Reviewed on: 5/13/2010Staff is great! Rooftop is amazing!
Reviewed on: 5/10/2010Excellent management staff. Couldn't be better.
Reviewed on: 5/3/2010you guys are great! Mylan and Maddy have been awesome every step of the way! This has been such a great place to live that we're actually transferring to another Equity property (we have to relocate for work) in the Portland Or. area. Thanks for everything Mylan and Maddy you guys Rock!
Reviewed on: 3/5/2010Didn't mention how important it was to meet other people when I moved in 2 1/2 years ago. Have made several lifelong friends. Also fun just swapping info on our latest outdoor adventures such as cycling and skiing. Or stuff like tea and cookie nights. Just beyond great.
Reviewed on: 10/26/2009I've had a great experience in the building. We had what we know to be a fairly small apartment and it was our intention to stay only a year or two. Well, almost five years later we're finalyl moving. The apartment location, the roofdeck (ahhhh the roof deck), the staff and of course our unit have been great. We'll miss it and always will have fond memories.
Reviewed on: 8/13/2009i live within walking distance of downtown and local grocery stores. the bus service is excellent from this location. overall, i'm very satisfied.
Reviewed on: 11/17/2008As a whole, my experience was very positive. The office staff are friendly and professional and are always eager and willing to help.
Reviewed on: 9/7/2008Chose this location over many other (site unseen) because of the great service. Was actually undersold on the terrace, because it's the highlight of the apartment!
Reviewed on: 6/11/2008