The support team has always been helpful and professional
Reviewed on: 8/14/2023They are very nice people! Natalie is always very kind as Shioban, willing to help and in a good mood!
Reviewed on: 7/13/2023Everyone is kind and helpful
Reviewed on: 6/3/2023I had to travel frequently and the team has been very accommodating
Reviewed on: 5/28/2023the team is always so helpful and understanding when my roommates and i have questions about our time living here! they’re friendly and really great at their jobs.
Reviewed on: 5/19/2023Helpful team when required! Always happy to help.
Reviewed on: 5/5/2023Everyone has been good in responding when issues have arisen.
Reviewed on: 4/28/2023The team was beyond my expectations! Helpful, generous and kind
Reviewed on: 4/28/2023Very nice n kind every helpful
Reviewed on: 4/9/2021Very nice n kind every helpful
Reviewed on: 4/9/2021Very good
Reviewed on: 4/3/2021Very good
Reviewed on: 4/3/2021Bryan has been extremely helpful throughout the whole moving process! Simultaneously, hes been checking up on us to make sure everything is in order.
Reviewed on: 3/25/2021Kind management!
Reviewed on: 3/2/2021Bryan was very helpful and very kind when I first arrived at Artistry!
Reviewed on: 12/8/2020Bryan is very prompt to get back to us regarding any questions or concerns weve had since we first inquired about living here thank you!
Reviewed on: 11/15/2020Marilyn is a great leasing consultant! Very personable and patient.
Reviewed on: 9/23/2020The team is kind and does their best.
Reviewed on: 9/19/2020The team is very responsive, professional, and pleasant.
Reviewed on: 8/30/2020The entire staff is very professional and makes us feel like family. To me they are the beautiful people in a beautiful community. They really are the best.
Reviewed on: 8/17/2020The team has been very responsive to my service requests and concerns throughout this first month.
Reviewed on: 8/9/2020The team has been extremely welcoming, professional, and helpful!
Reviewed on: 8/5/2020The individual who helped our move-in process, Bryan, was incredibly helpful and on top of everything throughout the entire process. I greatly appreciated his quick responses and kindness.
Reviewed on: 7/22/2020Ive only been here for 3 weeks, but everyone has been prompt and friendly :
Reviewed on: 6/23/2020Bryan has done an incredible job to accommodate us in any way that we need!
Reviewed on: 6/15/2020Team is always on top of things right away!
Reviewed on: 6/5/2020Usually prompt and helpful with any issues that arise.
Reviewed on: 3/10/2020Elizabeth and Bryan are truly a blessing
Reviewed on: 1/27/2020The team has been friendly,knowledgeable and helpful.
Reviewed on: 11/5/2019It is very good but I am moving to different place because of my work
Reviewed on: 10/3/2019Artistry has given a wonderful welcome and helped us with our first maintenance request promptly!
Reviewed on: 8/22/2019The apartment was a little dirty when we moved in, but management was very nice about helping us move in and get acquainted with the area. We have had a few minor hiccups with getting into various systems, but everyone was very helpful getting things straightened out.
Reviewed on: 8/16/2019I loved this apt. The location is great if you work in SF or have to commute to other neighboring cities.
Reviewed on: 7/11/2019All the staff has been very helpful and friendly!
Reviewed on: 6/6/2019Dan has gone and beyond his role to ensure my stay here has been nice and comfortable!
Reviewed on: 6/2/2019Always professional and very helpful
Reviewed on: 4/5/2019Justin is exceptional and always very happy to help.
Reviewed on: 3/6/2019The team at Artistry has been responsive to the small number of issues that we have had. I feel like Artistry provides a very good value for the price relative to similar complexes in the area.
Reviewed on: 2/27/2019All staff are very friendly, issues or concerns are always met quickly.
Reviewed on: 2/16/2019Timicia is a great community manager. Her responses are swift.
Reviewed on: 2/12/2019Fast service, great management team, great place to live!
Reviewed on: 1/17/2019It’s been a pleasure living here so far. The people and atmosphere are a very positive vibe. All the people who work here are just wonderful, very courteous professional and respectful. I’ve been a homeowner for so long I wasn’t sure how apartment living would be with two dogs. Erica and the staff made me feel right at home!
Reviewed on: 1/7/2019The staff at the leasing office are very helpful and nice.
Reviewed on: 1/7/2019Always quick to respond to maintenance issues and are always helpful
Reviewed on: 12/21/2018Erica Justin have always been very helpful and always go above and beyond to resolve any problems. It is always a pleasant experience working with them about anything at all.
Reviewed on: 12/13/2018Excellent work! Thank you!
Reviewed on: 11/24/2018Ericka and justin are the best. Always do their best to help even when it isnt the most convenient time or task.
Reviewed on: 11/20/2018Everyone has been both courteous and competent.
Reviewed on: 11/19/2018Move in was Smooth and the Maintenance Team did a Great Job!
Reviewed on: 11/2/2018Everyone is extremely nice and helpful.
Reviewed on: 10/1/2018staff is friendly and very helpful
Reviewed on: 8/29/2018The addition of a new package service makes Artistry even more valuable.
Reviewed on: 8/18/2018Love the team! Friendly, courteous, always help me when I have issue. Maint is fast and friendly too!
Reviewed on: 7/22/2018The team has answered all of our question promptly.
Reviewed on: 6/12/2018Wonderful place to live especially with added convenience of washerdryer in unit. The leasing staff is tremendous, especially Erica Bonilla... but now I will be moving out of state and back to my hometown to start my career. What a terrific place to have lived the past year!
Reviewed on: 6/7/2018Friendly and helpful staff all around.
Reviewed on: 6/4/2018Very customer oriented. A great team both in the office and maintenance.
Reviewed on: 5/16/2018The team is very nice, and always responds to my inquiries in a timely manner.
Reviewed on: 5/13/2018Erica was great! She made my move in smooth and easy. Artistry has been great so far, the staff is great! Erica is the biggest reason why I chose Artistry because she was knowledgeable and friendly.
Reviewed on: 4/20/2018Always there to answer our enquiries and issues. Always updates us on time, no complications
Reviewed on: 3/27/2018Anytime I need anything they are always there to help :
Reviewed on: 3/23/2018Erika, Erica, and Anita have been above and beyond in helping us at any inconvenience of which there were little. The tech crew as also been an immense help in aiding in any physical issues within the building and our apartment. Wed love to take this time to thank them for their work.
Reviewed on: 3/18/2018Oh my god she was such a wonderful manager. Very helpful, kind and positive attitude with good customer service. I love her the best manager ever ...
Reviewed on: 2/26/2018Very friendly, always tries to help when there is time, responsive
Reviewed on: 1/30/2018The staff has been quick to respond to requests and questions.
Reviewed on: 1/28/2018I absolutely love my home at Artistry! The apartment is cute and cozy, the staff is great, and the location is perfect! Everything is perfect!
Reviewed on: 12/30/2017The team is great and really helpful. They explain everything in detail so I can fully understand everything thats going on.
Reviewed on: 11/22/2017Everyone is very helpful, sweet, and prompt!
Reviewed on: 11/4/2017Exceeded my expectations. Staff are great people and very responsive to tenant needs and requests. Thanks, guys and girls!
Reviewed on: 10/16/2017Great staff, fun, friendly and knowledgeable. Pretty close to lots of places and I would recommend to others.
Reviewed on: 10/11/2017Verry helpful staff!
Reviewed on: 10/2/2017Nice area to live in and apartments have a lot of amenities like a nice washer room, hot tub, dog washing room, courtyard and gym. Really feels like home!
Reviewed on: 9/25/2017Erica always goes above and beyond! We love her!
Reviewed on: 8/26/2017Great location, near public transit and Emeryville Public Market.
Reviewed on: 8/23/2017Always in a good mood puts a smile on everyones face
Reviewed on: 8/21/2017I have left reviews on google and yelp. Erica was absolutely amazing. I gave up some specific amenities I wanted, specifically because the experience here was just so great. I feel comfortable and connected to artistry and Erica was just such a great help throughout my move and settling process.
Reviewed on: 7/15/2017Erika, Erica, and Anitra are always eager to help. Theyre perfect at what they do!
Reviewed on: 6/15/2017Erica B did a great job! She went above and beyond expectations.
Reviewed on: 6/15/2017We had a wonderful two years in the Artistry community. The staff are friendly, all our neighbours are great, our apartment with the adjacent courtyard was our favorite! We decided to buy a house, to own a property. We thank everyone for their service and generous attitude!
Reviewed on: 4/20/2017Great team. Love the building maintenance people Jorge and Francisco are super cool.
Reviewed on: 4/1/2017We love our leasing team here at Artistry. You guys have been the most friendliest, knowledgeable and dog loving individuals. Were not just sad to go but also our puppy Cecil. We will miss our Artistry team tremendously.
Reviewed on: 4/1/2017i had a great time living in this community. Thank you to the admin office for all the help and kindness during my stay
Reviewed on: 3/22/2017Erica and the entire staff team has been great. They are all super friendly are always very informative about everything
Reviewed on: 2/5/2017Erica, the leasing agent, that help was wonderful. She was very informative about the apartment. She very good at educating me about what the apartment complex had to offer and also about the amenities in the surrounding area.
Reviewed on: 11/29/2016The maintenance staff are very responsive and on-point with their service. The staff at the leasing center are really responsive as well. Thank you!
Reviewed on: 9/30/2016Staff is very friendly and helpful
Reviewed on: 9/3/2016So far I am enjoying living with at Artistry. No complaints!
Reviewed on: 9/2/2016I have really enjoyed my experience so far with Artistry Apartments. The office staff is very friendly and ready to be of service and assistance whenever I have requested it. Erica Bonilla has been great to work with and she has been very helpful with the whole move-in experience. I would recommend Artistry to my friends.
Reviewed on: 8/20/2016Anitra was very friendly and helpful, making my sons move in very good. :)
Reviewed on: 8/6/2016So far everything has been an awesome experience.
Reviewed on: 7/15/2016I would like to add a few comments, - First, I would like to acknowledge Ms. Anitra Boddie's invaluable help through the process of finding a new place and moving in. Her professionalism and courtesy as she helped me navigate the first few steps of becoming a resident at Artistry (Equity) were elemental in my decision to rent here. - I would also like to recognize the incredible maintenance staff that you have. Again, professionalism and courtesy seem to be the trademarks of your community and the maintenance staff (Mr. Jorge is the person I interacted directly with) are definitely examples of this. Also, they were very responsive and knowledgeable about addressing a few questions and requests I had when I moved in. Their work was efficient and prompt. You really have a great team of people working for you in Emeryville!
Reviewed on: 6/18/2016Erica was incredibly helpful and attentive! Anitra too was always very quick to help or just check in. I can't thank them enough for their assistance and kindness!
Reviewed on: 4/9/2016It was a great four years. The staff were fantastic.
Reviewed on: 3/27/2016Erika has been extremely helpful during the move in process. She helped me get my cable hooked up, followed up on maintenance requests and recommended window fixtures to help with the train noise
Reviewed on: 3/14/2016Anita and the office staff have always been helpful!
Reviewed on: 2/23/2016I loved my place and the staff here at Artistry. I just want to save some money and me and my roommate are going to go with another equity community that is across the bay bridge so no toll. Thank you all for everything!
Reviewed on: 2/12/2016I want to thank Erica, the leasing agent for facilitating the smoothest move-in I have ever experienced. She has been very helpful and informative at all times and does her best to make my experience with the artistry community one of the best!
Reviewed on: 1/4/2016I really enjoyed living in this community.!
Reviewed on: 7/24/2015Angella our leasing agent was a joy to work with. She is an amazingly sweet and personable and a very hard worker. The winning combination. Please treat her well!!
Reviewed on: 6/22/2015An overall enjoyable experience and will consider again in the future, depending on the job status.
Reviewed on: 5/23/2015Angella and Anitra were incredibly helpful and supportive. Extremely professional and are absolute keepers!
Reviewed on: 4/20/2015The Office and Maintenance Staff were professional, very courteous, knowledgable, timely in resolving issues, and made me and my husband feel very welcome. Thank you and you have quite a staff here.
Reviewed on: 4/16/2015This was a lovely place to live with very friendly, helpful staff.
Reviewed on: 4/16/2015love this place!
Reviewed on: 3/17/2015The staff is very helpful and friendly. The complex in general is very quiet and comfortable. As long as the rent doesn't escalate year to year, I plan on staying for a long while.
Reviewed on: 2/21/2015Generally satisfied with my experience here. Staff is friendly and helpful.
Reviewed on: 1/29/2015Anitra and Angela do a great job as our contacts (friends) in the leasing office. Ken and Francisco do an amazing job with maintenance and service requests. Everyone who is a member of the staff makes us feel like members of a community.
Reviewed on: 1/22/2015the new management staff is exceptional,professional and sensitive to resident's needs and concerns.
Reviewed on: 12/24/2014Office staff has been amazing.
Reviewed on: 11/27/2014Moving to this complex was one of the best experiences we have had while living in the Bay Area and will most likely continue living within Equity Residential communities based on this experience.
Reviewed on: 11/18/2014Overall, very happy. The office staff and maintenance crew are friendly, accommodating, helpful, efficient and follow-up quickly. The price is right, and the location to shops and to the highway is perfect !!! Your survey does not address anything about being pet friendly but that is a big plus to living here. I do not have any but it makes if feel more like a home environment and the dogs bring smiles to my face when I see them. Lawns are kept clean and poop bags are always available. I have absolutely NO complaints!
Reviewed on: 11/14/2014Staff was great and cheer full. Love it. The move in was great and easy.
Reviewed on: 9/25/2014Love the office people always great & helpful
Reviewed on: 5/23/2014Without a doubt, the people that work at Archstone Emeryville are OUTSTANDING. The front office staff members are extremely kind...the service/maintenance workers are INCREDIBLE!!!
Reviewed on: 5/23/2014All leasing staff and maintenance staff were courteous, friendly, helpful, responsive, and informative. Moving in was a VERY pleasant experience.
Reviewed on: 4/9/2014I love love love the staff on the property - both the office staff, and the maintenance staff. Everyone has been very helpful and friendly.
Reviewed on: 3/13/2014The staff is exceptional. They are always there to help when needed.
Reviewed on: 1/15/2014Very nice overall ... cute Apts and yards ...
Reviewed on: 11/21/2013I just love it here and it has everything to do with the staff.
Reviewed on: 10/22/2013This place is pretty amazing so far.
Reviewed on: 9/17/2013Overall the apartment is great
Reviewed on: 8/27/2013I'm really happy with my place the staff are very nice
Reviewed on: 5/23/2013The whole staff Is great!!!!
Reviewed on: 4/17/2013We love living here, the location, the staff, it is great! Looking forward to living here for a very long time. Thank you!
Reviewed on: 4/5/2013So far living here is a great experience!
Reviewed on: 4/3/2013I absolutely love my new home my son and I are very happy. We're close to our family now and school . Thank ,you
Reviewed on: 3/24/2013