Lizette is a total pro and the head of maintenance, Shawn is so incredibly helpful, smart and responsive. Above and beyond service. Incredible team. Have lived in this complex 3 different times and the current team is incredibly strong.
Reviewed on: 4/19/2021Team is great, service team, business team, and leasing team are always responsive and always helpful. Really appreciated.
Reviewed on: 4/14/2021Oh I’m very happy. The facility is beautiful, quiet, and well kept up with. The management has been friendly, responsive, and always helpful. I appreciate the work you’re doing for us, thank you!
Reviewed on: 1/26/2021Oliver and Lizzeth are wonderful and easy to work with. Oliver was very helpful in showing me different apartments to make sure I got the one I was the happiest with.
Reviewed on: 1/21/2021The team is great. They go out of their way to be accommodating and helpful.
Reviewed on: 12/20/2020Oliver does a good job in communicating with us and is good about answering our questions and concerns. The man who cleans our building is “outstanding!” It feels so good to see everything so clean and smelling good all the time. Also makes me feel safe
Reviewed on: 11/11/2020Friendly staff who respond to our needs, community is well taken care of
Reviewed on: 9/23/2020Shawny is fantastic. Always helpful and attentive.
Reviewed on: 8/19/2020The leasing office has been very helpful, and the service team has responded quickly and fixed everything with out an issue.
Reviewed on: 6/11/2020The service team here is awesome. They respond to problems so quickly, are always friendly and always get the job done well.
Reviewed on: 5/5/2020Suzie is great!!! It’s so cool to have her back!! She’s on top of everything in a timely matter :
Reviewed on: 11/22/2019Thank you to Suzy, Brahim and Jose for being so great to us over the years, keeping the building looking great and always being so helpful and kind!
Reviewed on: 10/24/2019The team here are really friendly and they go above and beyond to make sure we are happy.
Reviewed on: 9/7/2019Everything is good, I may consider living here again once I have a decent job.
Reviewed on: 8/23/2019Any time I bring up a concern or make a request, they are on it. Thank you for the new umbrella on the roof :
Reviewed on: 8/5/2019Liz and Brahim have continued to be very helpful from the time we toured, through moving in and getting settled.
Reviewed on: 7/30/2019Helpful and responsive
Reviewed on: 7/29/2019Westside Villas team is very satisfying and responsive! I have never had a bad experience with them. We have lived here for almost two years and we love and enjoy our home. Maintenance is also great and responsive! Never had a bad experience with that either! We are very happy to have found our home!
Reviewed on: 7/25/2019The maintenance manager Berahim is doing an excellent job maintaining our apartment also the office staff respond quickly each time I contacted them???.
Reviewed on: 7/22/2019Liz!!! Brahim!!! And Jose are all just so amazing!
Reviewed on: 7/3/2019The apartment is amazing! I just wish we had side by side parking
Reviewed on: 7/2/2019Jose is awesome. Always does a really great job and checks in on us as well.
Reviewed on: 5/9/2019Yes very good services and very nice people
Reviewed on: 4/13/2019The team is great. Suzy is amazing and always quick to respond. Jose and Brahim are also amazing. They have answered the call on weekends and are always so helpful in getting everything fixed. They are all so professional.
Reviewed on: 4/11/2019Kim and Katie are amazing, they were a great help since day one, they made our move feels so easy Thank you guys
Reviewed on: 4/2/2019Katie, Susy, and the service staff is accommodating
Reviewed on: 3/30/2019Great customer service
Reviewed on: 3/14/2019Everyone is extremely nice
Reviewed on: 2/27/2019Very quick to respond
Reviewed on: 2/1/2019They are always so helpful!
Reviewed on: 12/29/2018The team has all been super friendly and helpful. Jose and Suzy have been particularly great. Whenever I see any of the maintenance staff around the building they are typically pretty quick with a hello, which is always nice.
Reviewed on: 12/24/2018Suzy is amazing!!!!
Reviewed on: 12/1/2018Attentive. Common areas are always clean. Service requests are always handled quickly and efficiently.
Reviewed on: 9/20/2018The maintanence staff is exceptional!
Reviewed on: 9/20/2018Team is very responsive and friendly. My roommates and I love living here so far.
Reviewed on: 9/13/2018Everyone has been extremely helpful.
Reviewed on: 8/15/2018Team is outstanding
Reviewed on: 8/9/2018The team respond to requests and inquiries promptly. They are very attentive, organize, and communicate effectively.
Reviewed on: 7/19/2018Suzy Kim is absolutely amazing, responsive and very responsible ,she takes care of issues quickly!! We do appreciate her as our building manager!!!!
Reviewed on: 7/16/2018The team is SO helpful and responsive!! They are all so wonderful to work with.
Reviewed on: 7/5/2018Staff are always friendly and quick to respond to an issue.
Reviewed on: 4/9/2018The community is very well maintained and the staff have been very friendly and responsive.
Reviewed on: 3/26/2018Suzy very helpful and patient during the rental process.
Reviewed on: 3/20/2018Staff is responsive and maintenance is on point all the time
Reviewed on: 3/16/2018always polite, kind and professional.
Reviewed on: 3/3/2018Communications with the team are so prompt and I always receive a response quickly. On top of that, the team is courteous and genuinely seem to care about their residents! I love seeing the staff from maintenance to leasing team around the complex because they always have a smile on their face and say "Good Morning!"
Reviewed on: 2/11/2018Suzy is so helpful and addressed all my concerns
Reviewed on: 1/10/2018Excellent customer service. Chad Durand is the best, we appreciate his excellent ability to solve problems in a timely manner with a positive attitude. The Maintenance Staff is great and cooperative.
Reviewed on: 12/22/2017They are very easy to work with and speedy with response time
Reviewed on: 10/8/2017Service is very prompt, grounds are well-kept, and team members are incredibly friendly.
Reviewed on: 9/28/2017Its a peaceful, happy and warm environment. When ever an issue arises its dealt with professionally by very nice people.
Reviewed on: 9/20/2017The apartment and community are great. The leading people have always been very helpful and respond quickly to questions.
Reviewed on: 8/28/2017Management office and maintenance staff are all such friendly, helpful and hardworking people! They take pride in the building. Love that the buildings have doggy poonbags and garbages at each building outside.
Reviewed on: 5/24/2017I think the management takes pride in the appearance of the premises. The staff is very responsive to making repairs or attending to other needs, and all of the office and maintenance staff are very nice, hardworking people!
Reviewed on: 5/17/2017The place is nice and clean and email notifications of planned maintenance is great. I also like the electronic payment and service request features. Thank you.
Reviewed on: 5/3/2017Great property. Love the ammenities. Friendly and helpful staff!
Reviewed on: 3/27/2017Everything that we have needed has always been taken care if quickly and professionally!
Reviewed on: 3/15/2017Clean, safe building and always responsive maintenance team:
Reviewed on: 3/1/2017You are caring and thoughtful -- thank you for making our home a wonderful place to live.
Reviewed on: 12/29/2016Our experience has exceeded our expectations.
Reviewed on: 11/6/2016To add to my previous comments, I think the social gatherings offered by management is an excellent idea. Please keep up the great job!
Reviewed on: 10/17/2016The office staff is wonderful and helpful, as is the maintenance staff. I'm impressed with how quickly they address things and how they all do so with a positive spirit. The office staff and the maintenance guys all strike us as quality people. They have pride in the work they do, and they are friendly, which I think are key ingredients to make residents happy while living here.
Reviewed on: 9/29/2016You guys are awesome! Love the staff and crew. Very happy to live here.
Reviewed on: 9/13/2016the maintenance crew does a good job.
Reviewed on: 9/7/2016We have enjoyed our stay here at Westside Villas. The location and price of the apartment is great. Maintenance Staff are amazing. They have been quick to respond to our service requests and keep us in the loop with their progress and wrap the requests up quickly. The new office staff is AWESOME, positive and great to have in our community!
Reviewed on: 9/1/2016I moved here from the East Coast and Nielco went out of her way to make it a smooth transition. She is amazing! Always nice and helpful. Emails and calls returned within hours. Every issues with apartment addressed immediately. Can't ask for more. So far I'm very happy with everything.
Reviewed on: 8/31/2016Nielco made the move into the apartment very pleasant. She is awesome. Very pleased with everything so far.
Reviewed on: 7/27/2016The leasing agent that I worked with - Nielco Pate - was absolutely wonderful. I've moved 7 times over the past 5 years due to work relocations, and have met Tons of agents. Nielco was outstanding - she was responsive in a very timely fashion, very professional, informative, warm and engaging, answered all of my questions and overall made the stressful process of relocation across the country as smooth as possible! She was extremely helpful during the move-in process and afterwards, as well. I've been so pleased with my experience thus far and have already referred people I've met at work to this property. I intend to live here for as long as possible - at least the next several years!
Reviewed on: 7/14/2016Nielco is a great manager - courteous, responsive, and keeps things running smoothly.
Reviewed on: 7/2/2016Oh my God, Nielco Pate so wonderful and amazing. You are so lucky to have her. absolutely the best leasing agent ever. Matt is great as well
Reviewed on: 5/3/2016My experience while staying at Westside Villas has been great! The quality of service delivered by Nielco and all of the Office/Maintenance staff has been exceptional! They conduct themselves in a highly professional manner, they are extremely responsive and provide a second to none level of customer service.
Reviewed on: 4/20/2016Our leasing agent was Shana, and by far she was the best part of our whole experience. She was caring, and helpful and walked us through every step of the way. She never hesitated to help us, even if the timing wasn't great. She was available and a pleasure to work with. She was a huge selling feature to us, knowing someone like her worked for the company. I can't say enough about working with her, and just how smooth she made our transition during a difficult time for our family.
Reviewed on: 1/9/2016