- 11727 Fairfax Woods Way Fairfax VA 22030
- (571) 512-7306
The Reserve at Fairfax Corner Apartments Reviews
Reviews are based on experiences of actual residents.
Maintenance Staff
Grounds
Parking Quality
Farishta F
Office staff is very accommodating and helpful
Reviewed on: 10/31/2023Courtenay W
From the leasing office to the maintenance, everyone is professional, responsive, and polite.
Reviewed on: 10/31/2023Neftaly B
Me encanta esta lugar
Reviewed on: 10/23/2023Veronica C
I met with Tiffany when we moved in. She was absolutely wonderful. Full of knowledge and took extra time to answer all my questions.
Reviewed on: 10/16/2023Lissette G
Chuck has managed the property exceedingly well over the years. He is very responsive and brings a kindness and professionalism that is seldom seen in apartment communities.
Reviewed on: 10/11/2023Jennifer K
The maintenance and office staff are the best part about this place. Always respond quickly and effectively. Always polite and pleasant to talk with.
Reviewed on: 10/9/2023Thomas A
always helpful and good to work with!
Reviewed on: 10/9/2023Madison A
The team has always been very responsive to emails and maintenance requests. The maintenance team is incredible! They always made it over here in the same day as I submitted a request
Reviewed on: 10/6/2023Ryan L
Quick and thorough responses. Have been checking up on us to see how we are adjusting to the new place and if we have any questions or concerns.
Reviewed on: 10/2/2023Carlye S
Very friendly and helpful
Reviewed on: 9/29/2023Kristopher B
This was my first apartment and I love it.
Reviewed on: 9/22/2023Duy D
Very responsive and great follow ups
Reviewed on: 9/12/2023Lucas W
Jasmyn has been excellent - very quick to respond and is a great resource. Even helped me get a maintenance visit same day!
Reviewed on: 9/10/2023Christy B
We was here from 2007-2015. Chuck and his team is wonderful. Fast forward we are back again 2022 and still loving it here.
Reviewed on: 9/7/2023Joy B
They were so welcoming and answered any questions I had. Thank you
Reviewed on: 9/4/2023Sarah R
Jasmyn Parnham was exceptional in helping us secure our apartment via long distance. It is unusual these days to find an individual as responsive and helpful as she. The Reserve is lucky to have such a dedicated employee!
Reviewed on: 9/3/2023Brendan P
I've only needed to reach out to the team a couple of times but every time they've been excellent! Very friendly and timely and helpful
Reviewed on: 8/30/2023Fatima L
Love this place, wonderful environment. The entire team is awesome, very to answer any concerns ??
Reviewed on: 8/17/2023Taylor S
It's a nice community and well maintained.
Reviewed on: 8/13/2023Sarveshwor R
Very professional and kind! They were helpful throughout the move in process as well.
Reviewed on: 7/29/2023Johanna C
They walked me through all of the information, then checked in with me by email after I had moved in. It is pretty quiet here, but I’’m pretty sure one of my neighbors smokes. I have smelled it several times.
Reviewed on: 7/28/2023Christina B
Everything has been fine
Reviewed on: 7/27/2023Jon P
Ive had 1 small issue with the HVAC system and it was addressed within afew hours. Outstanding, thank you.
Reviewed on: 7/26/2023Alan B
Moved to get more time to buy house. Experience living here so far is good.
Reviewed on: 7/25/2023Sebastian S
a very great neighborhood
Reviewed on: 7/17/2023Roxana B
Jasmyn is always very prompt, responsive and helpful!
Reviewed on: 7/13/2023Enriqueta R
Mr Chuck’’s care an excellent attention has made all difference for me. The answer to any request been always immediate. The neighbors may keep their balcony’’s clean and that would look nicer. Thank you for having me and make my stay happy and peaceful
Reviewed on: 7/7/2023Belguese A
Quickly responsive
Reviewed on: 7/6/2023Robert S
The Reserve at Fairfax Corner has the amenities that make living there comfortable. Friendly Staff.
Reviewed on: 6/21/2023Jason G
Great management, fast response.
Reviewed on: 6/13/2023Sonya B
We had many questions prior and during our move in. The team answered promptly and were able to clear up any confusion we had, very polite.
Reviewed on: 6/4/2023Chelsea L
Everyone is always so prompt and helpful when having questions answered.
Reviewed on: 5/31/2023Sherri H
Repairs are quick. Email responses are prompt
Reviewed on: 5/27/2023Dorothy M
Both the officemanagement staff and the maintenance are outstanding! They are always ready to help. Courteous and friendly.
Reviewed on: 5/22/2023Rhiannon T
The people we have spoken with in the leasing office have been very helpful throughout our touring and move in process.
Reviewed on: 5/20/2023John B
I rarely need to reach out for assistance, so my feedback is admittedly limited. I think the level of community communication is appropriate and helpful.
Reviewed on: 5/20/2023Maren C
Great management office and maintenance teams
Reviewed on: 5/19/2023KyungSu H
Everyones nice and very helpful
Reviewed on: 5/17/2023Melizza Z
Everyone has been very responsive and helpful with and questions weve had.
Reviewed on: 5/5/2023Fernanda M
The team has met my expectations just fine, Every time I have an issue with my apartment and something needs to be fixed they get right on it and fix the same day of the service request .
Reviewed on: 4/20/2023Sara C
The Reserve has the best maintenance team weve ever experienced. We appreciate how quick they are to respond to service requests.
Reviewed on: 4/19/2023Leah S
Responsive understanding. Accommodating when possible.
Reviewed on: 4/16/2023Takhmina Y
Fixing fast everything, you ask
Reviewed on: 4/14/2023Nair W
Great customer services. Always prompt and friendly technicians when I request a service.
Reviewed on: 4/12/2023Robert D
The team at the Reserve is fantastic. I have never had a problem.
Reviewed on: 4/10/2023McKenzie L
Every time I needed something the team at Fairfax Corner has responded very quickly and were also extremely helpful.
Reviewed on: 4/3/2023Lilian O
Montesha is always really quick to reply to questions and is so helpful! The maintenance team responds so quickly to requests and everything is always fixed the first time!
Reviewed on: 4/2/2023Laraib I
It’s so far a very good experience. We are quite happy to have come here
Reviewed on: 12/31/2022joseph m
Great customer service and answers emails very quickly for apartment needs and issues
Reviewed on: 12/28/2022Richard P
We love living here. The maintenance team is the best we have ever had - bar none.
Reviewed on: 11/30/2022Marylou D
This has been a good living experience for us. We’ve had a couple issues with our appliances, but they were addressed quickly and efficiently. We ended up bringing our recycling to the I66 transfer station due to limited disposal and improper use of the bins not The Reserves fault. We have recommended this complex to friends.
Reviewed on: 11/4/2022Andrew H
Great response time from management. Management ensured community was neat and up-kept, while holding residents responsible. Nice place to live for the past 3 years
Reviewed on: 4/28/2021Andrew H
Great response time from management. Management ensured community was neat and up-kept, while holding residents responsible. Nice place to live for the past 3 years
Reviewed on: 4/28/2021Evan L
Very friendly and professional team. Hands on to make sure you are always satisfied with your experience
Reviewed on: 4/23/2021Evan L
Very friendly and professional team. Hands on to make sure you are always satisfied with your experience
Reviewed on: 4/23/2021Mel B
No complaints! Great community, great people... I would have stayed if my needs hadnt changed...
Reviewed on: 4/8/2021Mel B
No complaints! Great community, great people... I would have stayed if my needs hadnt changed...
Reviewed on: 4/8/2021Maureen D
Great customer service with the office and maintenance staff
Reviewed on: 4/6/2021Maureen D
Great customer service with the office and maintenance staff
Reviewed on: 4/6/2021Tamas F
This is the best team I ever came in contact with. They are super friendly from the manager to the service personel. They respond to all of your needs without delay and they go the extra mile. I am so happy to live in this community!
Reviewed on: 3/26/2021Denise O
Always prompt to answer service calls, and quick to get back with parts, etc.
Reviewed on: 3/24/2021Dena S
Amazing staff. Amazing community. Chuck is also great. If it wasn’t for covid and my work hours being all over the place. I would have never left this community. Beautiful and amazing
Reviewed on: 2/18/2021Matthew W
The service has been good here. The requests to fix something was handled very quickly and efficiently.
Reviewed on: 2/2/2021Galya F
Team is very responsive and always happy to help. The apartment is spacious and the area is lovely.
Reviewed on: 1/16/2021Patty J
We were only going to stay temporarily because we own our home, but we were displaced due to a fire for 8 months. Our stay at the Reserve at Fairfax was wonderful! We loved our apartment our neighbors were nice and any issues we had to get fixed or repaired it was done in a timely manner. If were not homeowners, we would not be leaving
Reviewed on: 1/3/2021Frederick E
Im continually impressed by your fast and effective response to service calls.
Reviewed on: 12/22/2020Kenneth S
Good support. Easy to get in touch with support staff when necessary. Always good follow up with us.
Reviewed on: 12/16/2020Victor A
The maintenance service is outstanding and professional.They should be highly recognized for their outstanding work.Especially during this pandemic.
Reviewed on: 12/14/2020Brittany A
Very fast to answer any questions or concerns
Reviewed on: 11/15/2020Katie S
I have had a great experience living here.
Reviewed on: 11/13/2020Fatima L
Like the quietness and cleanliness of the complex
Reviewed on: 11/8/2020Christina K
I love living at The Reserve. The apartments have such a practical layout and we never have any maintenance issues! They keep the apartments and property clean and updated. I have thoroughly enjoyed living here
Reviewed on: 10/9/2020Angelyanne G
Awesome community and great communication with everyone
Reviewed on: 10/5/2020Christian C
Great place to live. Maintenance team was always very responsive and friendly when we needed them. Location of the neighborhood is wonderful being so close to Fairfax Corner shopping and restaurants.
Reviewed on: 10/1/2020Allison R
Everyone is always so helpful and they went far and beyond every time I needed assistance.
Reviewed on: 9/14/2020Sean V
Anytime I need help or something for the apartment the team is on it ASAP
Reviewed on: 9/13/2020Tiffany R
They always answer my laundry list of questions when i call.
Reviewed on: 9/2/2020Danna L
Really nice and comfy ambiance
Reviewed on: 8/28/2020Amy L
Super timely for maintenance and the staff in the leasing office is always quick!
Reviewed on: 8/21/2020Lauren B
I’ve loved my time here over the last two and a half years!
Reviewed on: 8/17/2020William M
Overall, we had a great experience. The best part of our living here was the maintenance team. They responded to requests extremely fast and had our issue fixed usually within the day with no problems.
Reviewed on: 8/17/2020Katelyn C
Every time there is something we need or have questions on the staff are quick to respond and give us the information we need. They’re also so great at communicating what’s happening in the complex.
Reviewed on: 7/30/2020Lisa F
Weve been really happy living here. Were only moving because we bought a home, otherwise we would have renewed our lease without a doubt. Staff was always professional and service requests were always taken care of quickly usually the same day. We love the area and amenities. Thanks for everything!
Reviewed on: 7/17/2020David F
the staff has been very friendly, informative, and patient as someone like me -- who hasnt rented in a long time -- navigates all the details of finding a place and moving in.
Reviewed on: 7/11/2020Steven R
I love living here. The staff are courteous, attentive, responsive and always professional. Since most live onsite, they have a vested position and understand me!
Reviewed on: 7/10/2020eliza t
Exceptional team! They are all helpful, kind and prompt in answering emails
Reviewed on: 7/2/2020Donna S
It’s been many years since living in an apartment. This has been great all the way around. I love the layout with the garage. What few times we contacted maintenance, they were very quick to respond. It’s truly been a pleasure living here.
Reviewed on: 6/28/2020Hiba C
Very Well maintained compound and good maintenance service when we ask for it
Reviewed on: 6/23/2020Samantha B
We lived here for 4 years and a half and loved it. Adm is organized, always promotes events to gather neighbor around, food trucks and also team is very helpful when need to fix something in the apartment. When I see staff members around, they always say hi and smile.
Reviewed on: 6/9/2020Jennifer A
The team is very helpful, friendly, and quick to respond.
Reviewed on: 6/8/2020Marcelo B
We really enjoyed our 4.5 years living here and we really appreciate the great service provided by Chuck and his team.
Reviewed on: 6/3/2020Katelyn G
I have yet to encounter any problems with living here for the past 8 months. I did have my water become cold and the day I sent in a ticket it was fixed! I find the communication between staff and the residents to be top notch and very responsive to the concerns of the people.
Reviewed on: 5/30/2020Linda M
This community has been a great experience. I have enjoyed living here close to the shops with lots of places to walk and jog. I enjoy the community and the management has been great.
Reviewed on: 5/28/2020Aubrey M
The office and maintenance team at The Reserve at Fairfax Corner is of the highest caliber. I tell everyone who asks that the maintenance team are rock-stars.
Reviewed on: 5/5/2020Lana O
I have lived at many apartment complexes before and by far this one has been so professional and genuine that I had to come back.
Reviewed on: 5/4/2020Artur N
We are doing great! We think that this community org the best in Fairfax county!!!
Reviewed on: 4/24/2020Linda M
This is a great place to live---the grounds are kept clean, the neighbors are nice and repairs happen very quickly. The front office is very friendly. It is very dog friendly too.
Reviewed on: 4/24/2020Pamela L
Living at the Reserve has been a great experience for me. The office team and the maintenance people have been very polite, reliable and helpful. I am very satisfied with the level of professionalism and care that I have experienced in my interactions with the staff at the Reserve. I do enjoy living here.
Reviewed on: 3/17/2020Monique W
The maintenance team is awesome. They show up promptly
Reviewed on: 12/8/2019Karen T
I have been living at the Reserve for the past 5 years in 2 different apartments. During that time I have had occasion to request service for a variety of issues. Service has always been prompt and staff has been beyond accommodating in every instance.
Reviewed on: 11/28/2019Tom H
The team has been outstanding in all aspects. They have truly gone out of their way to make us feel comfortable.
Reviewed on: 11/20/2019Christopher S
Mary Aucott is just plain awesome. Always has a smile, is friendly and has answered all my questions. Whatever you are paying her it is not enough. Its rare to find quality people these days
Reviewed on: 11/19/2019Karmann Ghia E
Always nice and pleasant to talk to..
Reviewed on: 10/24/2019Valerie Ann C
After we moved in, we had a few things to fix and the office staff was very prompt in getting someone out to help!
Reviewed on: 10/7/2019Gloria G
Very well. Always quick to respond and always do an outstanding work with repairs.
Reviewed on: 9/25/2019Randi A
The staff has been so nice and the response time is immediate.
Reviewed on: 9/18/2019Robyn F
I have no complaints!
Reviewed on: 9/18/2019Rachel S
This is a great community I am just moving because of personal reasons and needing a different location. No complaints.
Reviewed on: 9/12/2019Alma G
All my expectations have been met. I love the staff!
Reviewed on: 9/11/2019Steven W
Everything has been very smooth and the one repair request I had was addressed the next day.
Reviewed on: 8/23/2019Ana G
It’s amazing place to live. I really recommend to friends if they need a place to rent.
Reviewed on: 8/21/2019Maria M
Everyone in the team very friendly and helpful.
Reviewed on: 8/17/2019Megan B
Everything was great - I simply bought a house and closing is in 30 days
Reviewed on: 8/17/2019Clarissa B
My husband and I have been living at the Reserve for about two weeks now. Our initial move-in process went smoothly and the management office has been great so far. Tyrone has been especially helpful. He went above and beyond to make sure our lease agreement and fees met our expectations and needs.
Reviewed on: 8/15/2019Yusuf W
Kathy, Chuck and Tiffany are the bomb! You guys are amazing ??
Reviewed on: 8/6/2019Caroline R
We had a great experience living at the Reserve! If we weren’t buying we would stay!
Reviewed on: 8/4/2019Nicole O
They have been very attentive to our needs so far
Reviewed on: 8/1/2019Jonathan L
It has been great living here and we will miss the apartment and the environment!
Reviewed on: 7/29/2019Jerraud P
The Reserve at Fair Oaks team has answered all my questions and promptly responded to any issues.
Reviewed on: 7/26/2019Jennifer B
We all enjoyed our stay at this community and we will always remember how great it was to live here.
Reviewed on: 7/22/2019Elizabeth O
Everyone is wonderful! Thank you! We tell everyone how wonderful The Reserve at Fairfax Corner is......
Reviewed on: 7/21/2019Victoria V
Mrs. Kathy was an absolute blessing during the move in process!
Reviewed on: 7/17/2019Caroline L
Maintenance requests have been responded to extremely promptly and issue is always satisfactorily resolved.
Reviewed on: 7/1/2019Justin W
I loved all 3 years living at the Reserves at Fairfax Corner!
Reviewed on: 6/22/2019Christina Y
The team is very responsive and respectful whenever I have interacted with them.
Reviewed on: 6/22/2019Michele M
Always friendly and ready to help
Reviewed on: 6/14/2019Galya F
The team is always helpful, and checks in regularly to make sure everything is going well with the move in process.
Reviewed on: 6/9/2019Tierre P
Everyone has been kind and helpful and very welcoming
Reviewed on: 6/3/2019Sharon T
Office staff nice. Maintenance crew is great fast service.
Reviewed on: 5/28/2019Stephanie r
Overall excellent! Team is awesome
Reviewed on: 5/25/2019Eduardo G
Friendly, helpful and very welcoming team!
Reviewed on: 5/15/2019Meredith K
If I have a question or need work done to the apartment the team is fast and helpful in responding.
Reviewed on: 5/14/2019Kendall S
Great service! When I had an issue with something in my apartment they were right on top of it and made sure everything was fixed!!
Reviewed on: 5/9/2019Nicole L
I love living here. Any issues I’ve ever had have been quickly resolved.
Reviewed on: 4/23/2019Alexandra G
We are very happy living here and our needs are being met by the apartment complex and those that work here.
Reviewed on: 4/20/2019Patricia B
The maintenance crew has been especially helpful. I have lived in 3 apartments here and no matter what the issue I have had, they have responded in a timely manner, were professional, and resolved the issue.
Reviewed on: 4/20/2019Robert D
We have lived here since moving to VA in 2012. We love the property and the staff.
Reviewed on: 4/10/2019Pricilla M
Tyrone has been very attentive and helpful since the moment I called to inquired about the apartment complex. From start to finish he has always been there to assist to ensure my stay and new home had been accommodated. I truly appreciated all of his help.
Reviewed on: 4/4/2019Tamas F
Excellent customer service always!
Reviewed on: 4/3/2019Jonathan W
My family and I have had great service from the staff members and the individuals living in the community. We felt very welcomed from to minute we moved in!
Reviewed on: 4/2/2019Jacquelyn W
Very responsive and friendly
Reviewed on: 3/27/2019Meredith H
The few times weve needed service on something, they have always come right away to fix it. They were extremely helpful when we first came to tour as well.
Reviewed on: 3/26/2019Zachary V
As far as I can tell everything that you can expect from an apartment management team has been met. I have no complaints.
Reviewed on: 3/24/2019Adriana L
Everyone has been extremely helpful and friendly.
Reviewed on: 3/23/2019Yanisha P
They answer all questions in a very timely manner. Mary and Brenda have been so amazing in answering my questions and helping aid me when help is needed.
Reviewed on: 3/21/2019Joseph T
Everyone on your team really cares about any concern or request. Super team management !
Reviewed on: 3/18/2019Marilyn L
The Reserve Team never fails to respond quickly and immediately to any request or question I might have. They are amazing and always make me feel like family. Xoxo
Reviewed on: 3/18/2019Larry L
Answered all questions and have been very accommodating
Reviewed on: 3/18/2019Lindsey G
Helpful and supportive.
Reviewed on: 2/18/2019Christine T
Response to all requests have been quickly resolved.
Reviewed on: 2/17/2019Garrett H
All of the members of The Reserve at Fairfax Corner team are more than willing to help with whatever you need. Kathy is a rockstar and maintenance always does a knock out job, shortly after the request is made. We love living here!
Reviewed on: 2/14/2019William S
Ive made a few requests both maintenance related and just quality of life and everyone has done whatever they could to meet my needs. If they couldnt, it was explained in a rational and kind way.
Reviewed on: 2/14/2019Breauna J
I really loved living at The Reserve in Fairfax Corner. I would have stayed longer, but I got a job in New York that Im taking. Thank you very everything.
Reviewed on: 2/4/2019Ursula W
Mary was fantastic in helping me find my new home during a difficult time.
Reviewed on: 1/29/2019Joseph K
Great community with an excellent location!
Reviewed on: 1/24/2019Evan M
Leasing office sends out timely emails that are professional and courteous.
Reviewed on: 1/16/2019Elizabeth O
Very, very satisfied. Kathy and Brenda are the best! And the Maintenance Deptartment is wonderful!!!! Thank you! Happy New Year! I will tell everyone how wonderful you are at The Reserve at Fairfax Corner!!!
Reviewed on: 1/2/2019Penny J
Everything has gone well for the sixteen years we have lived here.
Reviewed on: 12/25/2018Evelyn S
Any concerns or issues are met immediately.
Reviewed on: 12/24/2018Michaela H
Every request or comment I have made has been resolved almost immediately. Great staff.
Reviewed on: 12/16/2018Leandra E
The staff are very friendly and great to work with.
Reviewed on: 12/13/2018Wayel A
Very helpful. Especially Mary.
Reviewed on: 12/10/2018Colleen K
Very responsive to issues in the apt.
Reviewed on: 11/26/2018John M
My home is safe, clean and affordable, The maintenance staff makes sure that all problems are tended to and solved quickly.The office staff is friendly ,courteous and competent. All and all it doesn’t get much better than this.
Reviewed on: 11/23/2018Jarel Amari I
It’s been awesome! I’m just transferring to another Equity community that’s closer to my loved ones.
Reviewed on: 11/18/2018Rachel C
We have thoroughly enjoyed our time here. Everyone is so nice in the complex and it is the perfect location. Thank you for a great three years here!
Reviewed on: 11/10/2018Donna B
Everyone has been very helpful and friendly to make move in easy
Reviewed on: 11/7/2018AJAY N
Everyone has been friendly, patient and courteous.
Reviewed on: 11/6/2018Vanessa M
Tyrone was very helpful throughout our entire move. We are very satisfied with the quality of service we’ve received.
Reviewed on: 11/3/2018Fatima L
Overall, excellent job. Great place to live, clean and quiet environment
Reviewed on: 11/2/2018Christopher C
Overall, Ive been extremely happy with the community, unfortunately work just didnt workout for me in the area like it was supposed to. If I ever end up back in the area Ill give the community another shot if possible.
Reviewed on: 11/1/2018Makenzie W
Kathy was very professional and helpful! She answered every questions we had and made sure our apartment home was ready for move in.
Reviewed on: 10/22/2018Jan Y
Always providing excellent customer seevice.
Reviewed on: 10/8/2018Fernanda M
MY EXPECTATIONS WITH YOUR TEAM HAVE ALWAYS BEEN GREAT! THEY ALWAYS GET THE SERVICE DONE THE DAY OF THE SERVICE REQUESTED.
Reviewed on: 10/4/2018Matthew P
The only reason Im leaving is to start building equity with a home. I love it here!
Reviewed on: 10/2/2018William C
My family and I are very satisfied with the staff who always exhibit professionalism and expertise on issues. Best
Reviewed on: 9/24/2018Thomas F
Nice, quiet, well managed complex in a convenient location.
Reviewed on: 9/19/2018Christopher T
The team has been very responsive and wonderful to deal with.
Reviewed on: 9/8/2018John L
The team has been ver professional and timely in responding, Mary was very helpful in showing me options and making sure my apartment was right for my needs.
Reviewed on: 8/27/2018Heath K
We have had no issues so far living here
Reviewed on: 8/8/2018Peter C
Brenda is fantastic! She was so nice and professional in assisting me during the application and move in process!
Reviewed on: 8/4/2018Kristine M
Overall, I enjoyed living at The Reserve at Fairfax Corner. It is a great apartment complex and I love the area. The community, staff and neighbors were very friendly.
Reviewed on: 7/28/2018Christine T
Lee has been very kind, understanding, and helpful each time we gave spoken.
Reviewed on: 7/11/2018Patric B
Good follow up, supportive staff, clear communication. The place was in excellent condition!
Reviewed on: 7/5/2018Elena R
The team has been very welcoming and quick to respond to any of my questions.
Reviewed on: 7/3/2018Linda E
I sold my house I had for 23 years and am here temporarily while my townhouse is being built. I wasn’t sure I would like living in an apartment, but to be honest I’ve loved it. Mary in the office has been so nice and helpful. I feel like I’m in a nice hotel with a gym and swimming pool. The location is awesome!!!
Reviewed on: 6/16/2018Christina A
I Love the entire team, from our manager Chuck to all the team players at the office to the men who make sure that every electrical, mechanical, plumbing, heating, cooling, etc., are functioning well. The staff ate very professional yet froendly, compassionate, understanding, supportive, all the rest of the superlatibo , positive words.
Reviewed on: 6/15/2018Chelsea B
Awesome staff and beautiful apartment!
Reviewed on: 6/12/2018Lindsay A
The team is always friendly and efficient in solving any issues or questions we may have.
Reviewed on: 6/9/2018Samantha L
Kathy is wonderful! If I have a question, she is quick to email me back or she will call me right away with an answer. I so appreciate her helping us as we get settled in!
Reviewed on: 6/7/2018Joseph B
living here was everything that I expected, the community is located in a perfect place to go places and explore the area. Never had any problems with other neighbors or anyone. I had two maintenance problems but you guys were able to fix them the same day and without any hassle. I truly enjoyed living here going to miss this place.
Reviewed on: 6/5/2018Maxwell T
No complaints at all about the apartment complex. The only reason were moving is because a few of us got new jobs and need to split up to live closer to work.
Reviewed on: 6/2/2018Jacqueline D
The leasing and maintenance teams have been great!
Reviewed on: 5/30/2018Jose C
Its been great living in this community. We have nothing, but compliments. Chuck, Lee and everyone here have been amazing! We are leaving because the family is growing and we wanted a townhouse in the same area. Unfortunately equity apartments doesnt have anything like that in Fairfax.
Reviewed on: 5/29/2018Sharon T
Nice office staff, good maintenance crew, great location reasonable rent
Reviewed on: 5/29/2018Traci R
Service requests are promptly met and the staff is friendly and helpful.
Reviewed on: 5/26/2018Adam P
Everyone has been super nice and helpful!
Reviewed on: 5/19/2018Leandra E
Everyone has been very friendly and helpful throughout the whole process.
Reviewed on: 5/10/2018TJ F
Kathy, and the entire team has been extremely helpful with not only moving to the new home, but also getting a feel for the area.
Reviewed on: 5/5/2018Abhinav S
Handles requests in an efficient and timely manner.
Reviewed on: 4/27/2018Joseph K
We are very satisfied. Lee has been very attentive and responsive. She made us feel like we selected a home and not just an apartment.
Reviewed on: 4/25/2018Antonio F
Leasing stuff is very friendly and helpful to my needs
Reviewed on: 4/17/2018Kayana W
Staff is very friendly and always available to answer any of my questions or concerns.
Reviewed on: 4/16/2018Ian M
Repair and help requests are followed through with speed, politeness, and satisfaction.
Reviewed on: 4/14/2018Deisis C
Im very happy in my new apartment Everyone has been very pleasant thank you very much, I definitely will refer friends..
Reviewed on: 4/4/2018Ruth S
The team was very professional and helpful with our move from an Equity Apartment in Los Angeles, CA.
Reviewed on: 4/4/2018Maria G
Everyone in the leasing office is always courteous and helpful. Excellent customer service! Keep it up!
Reviewed on: 4/1/2018Geoff L
Fantastic community. Excellent staff.
Reviewed on: 3/30/2018John B
Everything was great, very understanding, and we are happy that we chose to live here.
Reviewed on: 3/24/2018Jennier R
Great response for service requests!
Reviewed on: 3/23/2018Cynthia R
The team was always able to meet our needs! Especially Brenda. She ensured that all of needs were met and has been extremely helpful since day one. Thank you!
Reviewed on: 3/21/2018Katrina L
The team at The Reserves has always been very accommodating and helpful.
Reviewed on: 3/21/2018Sandra S
They are very energized and efficient in making life at Fairfax Corner delightful.
Reviewed on: 3/17/2018Leon S
The apartment is wonderful and extremely comfortable. Maintenance for everything has an incredibly fast turn around time!
Reviewed on: 3/16/2018Zachary Select C
We have loved living here, but we bought a house because we were looking to invest as well as have a place to live. Thank you for everything.
Reviewed on: 3/15/2018Robin S
I love the community! I feel very safe living here. Ive only had a few issues with the apartment, and they were all fixed within 24 hrs of contacting the staff.
Reviewed on: 3/13/2018Lauren M
Samah is great. Friendly and worked with us when we had a unique situation.
Reviewed on: 3/9/2018Lynna Y
Wonderful place to live!!! Excellent service!!
Reviewed on: 3/6/2018Dwight T
Maintenance team was responsive and friendly. Awesome.
Reviewed on: 3/4/2018Amy D
Samah was very helpful when I was looking for an apartment.
Reviewed on: 3/3/2018Marjorie M
The staff is wonderful here. The maintenance is exceptional They tend to your requests promptly. Love living at the Reserve ! ??
Reviewed on: 3/1/2018Jennifer D
Always present to answer questions no matter who the staff is. Everyone is friendly they genuinely seem like they want to make this the best place for their residents. The maintenance services are always on time and quick and they explain everything that was wrong and needs to be done.
Reviewed on: 2/22/2018Karen E
Great community, quiet, terrific maintenance, well laid out apartments.
Reviewed on: 2/17/2018Alexandra B
No complaints. Professionally run.
Reviewed on: 2/15/2018Courtney D
The apartment staff has always been extremely helpful and has made my experience here second to none! I mainly communicated with Samah and she has always been extremely helpful and really made my time here at the Reserve flow smoothly. I think it is very important for me to highlight her hardwork as it definitely stood out to me!
Reviewed on: 2/15/2018William C
Mary was very helpful through the entire process. Your organization is very fortunate to have her as a representative. Best
Reviewed on: 2/10/2018Jay N
Olohi always provides exceptional service. Her demeanor is both professional and friendly making her a joy to work with.
Reviewed on: 2/10/2018Kelsey Z
We have loved living at the Reserve. The staff, especially Kathy, have been so kind and helpful along the way.
Reviewed on: 2/7/2018Daniel P
The leasing office and maintenance staff have been very responsive to our requests.
Reviewed on: 2/5/2018Helen M
They are always very quick to fix problems and address concerns that we have!
Reviewed on: 1/27/2018Christine H
Loved living here for the past 5 years. Great location, friendly staff.
Reviewed on: 1/26/2018Haley M
The entire team is always helpful with anything we may need!
Reviewed on: 1/26/2018Matthew P
Everyone is very courteous and kind. There is always someone available at the office when I need them, and the maintenance crew is top notch.
Reviewed on: 1/17/2018Kevin R
Request are answered almost immediately
Reviewed on: 12/29/2017Anthony L
Love everyone that works for the reserve. All the maintenance workers are super friendly and say hi as you pass by. All the leasing agents are awesome as well, especially Lee.
Reviewed on: 12/27/2017Paul Y
Great communication
Reviewed on: 12/26/2017Xiaoyan Z
I love this community. I leave here because personal issues. I will recommend this community to my friends if they need to find a place to live. Thank you!
Reviewed on: 12/24/2017Alex M
Mrs. Cathy is the best in that office!!
Reviewed on: 12/21/2017Ernesto B
It has been 14 years and we will miss this place, this home since we moved back to the area in 2003. The staff have been very helpful and accommodating, especially for us who are aging, seniors older than 85.
Reviewed on: 12/20/2017Garrett T
Staff has always been responsive to our needs.
Reviewed on: 12/19/2017Beth P
Mary was so helpful with the entire process and reassuring us that the apartment would be everything we expected!
Reviewed on: 12/17/2017Ami C
The leasing team and maintenance team are absolutely top notch and are quick to help and resolve any issues.
Reviewed on: 12/15/2017Alyssa O
Great service and quality of the apartments. The amenities are nice especially the pool area. We love the location and the team is friendly.
Reviewed on: 12/14/2017Elizabeth O
I have enjoyed my time here and will miss this apartment! The staff have always been great and helpful. Repairs I have needed have been taken care of quickly and efficiently.
Reviewed on: 12/7/2017Natalie M
Weve loved living here! If we werent relocating out of state, we would definitely be staying here.
Reviewed on: 12/1/2017John M
Any need ,problem or request that I have had in the years that I lived here has been handled in a very timely, professional manner and always a smile.
Reviewed on: 12/1/2017Michael C
Grounds are kept nicely and maintenance are willing to work with my schedule for repairs
Reviewed on: 11/27/2017Marsha D W
I still love living here. I have absolutely no complaints. It is the best place in Fairfax Virginia.
Reviewed on: 11/25/2017Brenda B
The whole move-in and transferred process was outstanding, thanks to the great team at The Reserve from the Maitenance crew to the leasing office thank you all for your professionalism and expertise. My family and I are enjoying our home to its best.
Reviewed on: 11/20/2017Sheila Jean D
I loved the community, everyone was always welcoming and nice. If we ever moved back to Fairfax we would definitely be giving the Reserve another try.
Reviewed on: 11/17/2017Karen F
The team is extremely responsive and very approachable.
Reviewed on: 11/11/2017Sheila Jean D
Always get things in the apartment fixed relatively quickly and havent had issues of reoccurring problems.
Reviewed on: 10/27/2017Tracy S
Very good customer service. Nice pool. Moving because purchased a house.
Reviewed on: 10/25/2017Amy M
Staff have always been friendly and accommodating. Service requests have been resolved quickly and service personnel are professional.
Reviewed on: 10/20/2017Kimberly S
Above and beyond responses to my requests. MaryKathy and the Service team have been awesome.
Reviewed on: 10/16/2017Todd H
I thoroughly enjoyed living here. The management and maintenance teams are top notch!
Reviewed on: 10/16/2017Francis R
Lee rocks and the service team as well.
Reviewed on: 10/12/2017Amanda B
Service has been great, both maintenance and front office staff.
Reviewed on: 10/8/2017Nicholas T
The team at the Reserve are always friendly and helpful. Their service has really made my wife and I feel right at home.
Reviewed on: 10/7/2017Kimberly E
Everyone has been very helpful and always willing to listen to any complaints. But I haven’t had any.
Reviewed on: 10/3/2017Prasid D
It has been a great experience living here thus far!
Reviewed on: 9/26/2017Erik U
Very professional and answered all my millions of questions in a very helpful and kind manner.
Reviewed on: 9/24/2017Ruth N
Great location. Quiet. Apartment in good condition.
Reviewed on: 9/6/2017Danielle W
They have been so friendly and continuously try to ensure that we are happy in our new apartment, and the maintenance worker who came over was very knowledgeable and professional.
Reviewed on: 8/30/2017Kenneth C
We have experienced excellent service and a very friendly staff in all aspects of the community. The office staff has been friendly and helpful, they are quick to answer questions and very knowledgeable. The maintenance staff are excellent also. They respond very quickly and are able to solve problems in a timely manner.
Reviewed on: 8/25/2017Allison D
I had a really great experience living at the reserve! The apartments were renovated nicely and it was a pleasure to be here!
Reviewed on: 8/21/2017Kia H
Lee was helpful and made sure I was taken care of from the time I put in my application to my move in date. She gave me ample information to make sure my move in was as painless as possible. She addressed the concerns and questions I had. Upon moving in Lee contacted me to see if I had any issues or concerns. Great customer service.
Reviewed on: 8/16/2017Jessica V
Amazing communication and response time. Friendly neighbors and well taken care of property.
Reviewed on: 8/15/2017Charles B
It is a great community with a very helpful staff.
Reviewed on: 8/10/2017Jean B
We loved living at The Reserve. We just purchased a home of our own and that is the only reason why we are leaving. Staff is great Chuck was always very helpful. Will continue to recommend The Reserve to friends.
Reviewed on: 8/4/2017Ruth N
Friendly office staff. Have fixed what Ive requested in a timely manor. On second floor and apartment is pretty quiet. Move in condition was excellent. New carpet, everything clean. Good layout with built in desk and bookcase. Large walk in closets. Love the neutral color scheme, high ceilings, crown molding and chair rail.
Reviewed on: 8/3/2017Marjorie M
Love it here.The apartment is wonderful and staff is fantastic!The grounds are well maintained.All our requests have been taken care of promptly
Reviewed on: 7/22/2017Blair K
Lee was extremely welcoming upon my arrival into the office. She willingly showed me multiple floor plans. Upon deciding to move, she reached out after hours to email and assure me that all was ready for my move-in.
Reviewed on: 7/19/2017Zachary Select C
The apartment and property are well maintained. Everyone is nice. The maintenance staff is very nice and responsive.
Reviewed on: 7/16/2017Anna D
Everyone in the office is very responsive to emails and friendly! I love the acitivities that they do for the community and everything landscaping is always well kept.
Reviewed on: 6/18/2017Dora B
We found great friends and assistance here. Thank you for this year.
Reviewed on: 6/9/2017Christina A
I love the staff, professional yet friendly. Treats me as a person not just a quotrenterquot. Respects my privacy. Kudos from Chuck Oerter, the ladies in the office to the maintenance staff. The physical surroundings are kept clean well maintained.
Reviewed on: 6/4/2017Andrew W
Love my new apartment ! Kathy Alcott has been extremely helpful and welcoming !
Reviewed on: 6/2/2017Luis H
Very professional group. Every time we have had a request put it, it has been taken care of rather quickly and effectively.
Reviewed on: 6/1/2017Jennifer R
Lee has always been a great leasing consultant to us! The Reserve has also remained a very safe and comfortable living space for us.
Reviewed on: 5/30/2017Christine C
Move -in process was simple and quick.
Reviewed on: 5/27/2017Sarah D
Kathy has been exceptionally helpful at every turn, and the maintenance team provides excellent service.
Reviewed on: 5/19/2017Aaron P
Mary, specifically, has been nothing short of amazing. Anytime I had a question or concern which, mind you, has been RARE, she was quick to rectify it. Whenever I need something done in the apartment new doorstop, turning on the AC, maintenance is there and the issue is fixed within 24 hours my last apartment took a couple days!
Reviewed on: 5/11/2017Debbie H
Chuck O. is a hands-on stellar manager. Having years of hospitality and guest service in hotels myself, I know how demanding this job can be. Chuck meets all needs on a timely and thorough basis. He is very dedicated and glad he is the mgr at this property!
Reviewed on: 5/4/2017Jennifer D
The office staff is very friendly and insightful. Any concerns we have had have always been taken care of promptly and in a professional manner.
Reviewed on: 5/3/2017Matthew C
The Reserve is a great place to live the location is one of the best if not the best in Fairfax. Everything is in walking distance or short drive. The summer pool is amazing and the area is always maintained well. Anytime something needed to be fixed in my apartment the staff helped quickly. I would recommend this place to everyone.
Reviewed on: 4/25/2017Megan M
staff is very attentive and very quick to respond
Reviewed on: 4/3/2017Katharine S
This apartment community has been fantastic. It is a bit further from my work and more expansive than other locations that happen to be closer. If I have the opportunity to come back to Fairfax at some point, I would absolutely consider coming back. Keep up the great work, quality apartments, great location, great maintenance staff!
Reviewed on: 3/9/2017David H
The grounds and apartments are top notch and the staff are kind and helpful. The activities planned throughout the year help it to make it feel like a community and that are well being is of importance. Id recommend living here to friends and others. Bravo!
Reviewed on: 3/4/2017Elizabeth O
I love my apartment, the area, the quick service when I have needed it, and the friendly, smiling faces I have encountered from the staff!
Reviewed on: 2/27/2017Jaime G
Really love the location and will miss living there
Reviewed on: 1/31/2017Charles B
Honestly this apartment complex has been great, the apartments are built well and maintained very well, and the leasing staff is helpful at all times.
Reviewed on: 1/20/2017Olu H
Im very pleased with the apartment and office staff.
Reviewed on: 1/19/2017Lizzett U
We have loved every minute of it. As our first apartment, it truly had everything and more of what we could have asked for. But as our family grows, we need more space and a closer location to our families. Nevertheless, we are very thankful for the services and all the fun activities this complex offered. We will miss it!
Reviewed on: 11/22/2016Luis H
I am very happy and satisfied with the apartment. The move was a smooth transition and am truly enjoying the community. The area is very well maintained and is very appealing. The customer service is great, Samah, took very good care of us and assured us that we would love our new home, which we do. I am excited to be apart of this community and will continue to enjoy my stay here.
Reviewed on: 11/5/2016Angelo P
So far, it's a great place to live!
Reviewed on: 11/4/2016Alvin L
I was satisfied with my choice to live in this apartment complex. Was convenient to work and Fairfax Corner
Reviewed on: 10/3/2016Karmann Ghia E
After living in a basement for 12 years in a house with not that much space we have never felt so happy to have what we call our Home now here at The Reserve .. having all this space and the most important thing is my daughter having her own room .. My husband and I are so overwhelmed of how beautiful the Reserve is.. im really looking forward to living here for a couple of years .. thank you
Reviewed on: 10/1/2016Mary C
I enjoyed living near Fairfax Corner. All the services there have been utilized by us and our dog.
Reviewed on: 9/20/2016Michelle P
I love it and the office staff was great!!
Reviewed on: 9/9/2016Geoff L
The Reserve at Fairfax Corner's Staff is excellent!!
Reviewed on: 7/14/2016Robin S
The apartment was great. The AC wasn't working when we first moved in, but service had it fixed within 1 day. That was awesome service!
Reviewed on: 7/8/2016Angela T
I have enjoyed living here at The Reserve and appreciate the hospitality from the leasing office, staff and maintenance.
Reviewed on: 7/1/2016Karla K
I will look back with fond memories of my experience at Fairfax Corner.
Reviewed on: 7/1/2016Lauren H
Great staff, very responsive to questions or concerns, clean apartment and beautiful community
Reviewed on: 6/25/2016Lisa S
I really enjoy the fact that the staff is always friendly and welcoming. Also, the fact that maintenance is very quick to respond and seems knowledgeable of what needs to be fixed. The residents that live here are also quite friendly, especially the ones that are outside walking their dogs.
Reviewed on: 5/19/2016Natalie G
We had the most lovely time at the Reserve. The staff were all so lovely, courteous, and helpful. The apartment was very well designed, and the best part was the open parking so we could have guests over any time (and we had MANY guests over while we were here!). We have recommended the Reserve to many of our friends, and we even have one couple moving in this month!
Reviewed on: 5/18/2016Kirsten S
I have been very pleased living here for the past year and a half. It's a comfortable place to live.
Reviewed on: 5/16/2016Dale L
I have lived in many places during my lifetime and have found none that compares to the customer service that I have received for the very first day I walked through the doors at The Reserve! I truly hate to leave, if it wasn't due to my job relocating then I would without a doubt be staying put! The staff is exemplary and second to none! I appreciate the opportunity to have been in the presence of such service!
Reviewed on: 5/4/2016Justin B
I lived in this community for almost three years and loved living here since day one. I wish they would sell these units to own because I would have probably lived here for a long time.
Reviewed on: 4/2/2016Tina C
I absolutely love The Reserve - I've lived here three times now, on and off since it was built in the late 90s. This past time has been extremely positive - the office staff, especially Chuck, Olohi, and Laura, are all fantastic and helpful. I'm looking forward to a smooth and easy move out as well. I am likely return to this community in the future.
Reviewed on: 3/30/2016Svetlana M
Thank you very much for everything you did to make our living in this community enjoyable and comfortable. If I come back, and decide to rent an apartment, The Reserve will be the #1 where i would apply :) Thank you to office stuff -they always were nice and helpful! Maintenance : great job and very fast! Thank you all!
Reviewed on: 3/30/2016Janice K
My agent, Kathy Aucott, goes out of her way to assist me with any issues or concerns that I may have. She is concerned and considerate and strives to make sure I am satisfied.
Reviewed on: 2/25/2016Geoff L
Fantastic communication between ourselves and the office staff. Very approachable, helpful, and get things done in a timely manner!
Reviewed on: 2/5/2016Barbara P
It was an extremely pleasant experience, but family needs cause me to move closer due to 30 minute commute in the best of hours, my nieces loved the apartment, pool and the people they have met here and will miss coming here to visit.
Reviewed on: 1/15/2016Karen F
The apartment itself is lovely. I enjoy how light filled it is and I enjoy the convenience of having an attached garage. I think the staff does an awesome job of responding to maintenance requests and maintaining the overall appearance of the property.
Reviewed on: 11/25/2015Garrett T
Excellent location and access to the Interstate and local businesses.
Reviewed on: 11/25/2015Christine H
I love the location and making this apartment my home for the past 2-3 years.
Reviewed on: 11/6/2015Elizabeth E
Chuck, Lee, and the maintenance staff are great and very responsive!
Reviewed on: 11/4/2015Shari S
Everyone has been wonderful. We were grateful to be able to find a place so quickly I move across country. Thank you all very much.
Reviewed on: 10/18/2015Jennifer R
Lee is an excellent part of your team! The location of the complex and the amenities are great as well!
Reviewed on: 8/28/2015Sandra D
Love this apartment complex and will be sad to leave. Unfortunately we are moving otherwise we would have renewed our lease!
Reviewed on: 7/29/2015Betty L
I am 83 years young. If I were younger I would continue living here in this wonderful apartment. I have enjoyed my stay and sorry to have to move.
Reviewed on: 7/18/2015Michelle F
Overall, I am satisfied with this community!
Reviewed on: 6/17/2015Kirsten S
I looked at many apartment complexes in the area and The Reserve stood out in my assessment because of the wonderful layout of the apartment (I'm in the Paris apartment); I'm on the second floor which is tree level, and the views are really pretty. The Office staff, especially Lee Esezobor, has been very welcoming, informative, supportive and helpful.
Reviewed on: 5/28/2015Suresh T
Really felt very happy staying in the apartments.Especially I liked the apartment community. Very calm, peaceful mind.
Reviewed on: 5/19/2015Donald H
We have really enjoyed making the Reserve our home this past year. We are sad to leave, but would highly recommend it to others and would consider living here again if the military brings our family back to the area.
Reviewed on: 4/29/2015Gloria H
Great place to live, great neighbors and awesome location!
Reviewed on: 4/25/2015Shannon M
I am very impressed with the maintenance staff! They have taken care of everything that has come up in a quick and efficient manner. Thank you!
Reviewed on: 4/3/2015Tyler S
Staff has been professional and responsive. Great community and the location couldn't be better.
Reviewed on: 3/27/2015Lea P
I have really enjoyed living at the Reserves. I have no complaints.
Reviewed on: 3/23/2015Larry C
Great service! Transferring to an Equity property in Woodland Hills
Reviewed on: 2/21/2015Dounia J
I would stay here for a number of years because so far, I am happy with my unit, the community as a whole and the location.
Reviewed on: 2/20/2015Eugenia B
The leasing manager, Laura Ernst is simply the best! She is strong asset for the Reserve. We are happy to call the Reserve 'home'
Reviewed on: 2/17/2015Chris H
I've really enjoyed living at the Reserve. The staff is great and the location is great. I'm moving to South Carolina for my new job and I was really disappointed to see that Equity Residential didn't have any apartments down there. I definitely would have stayed within the company if you did!
Reviewed on: 12/31/2014Brooke B
Awesome service and maintenance team - always quick to 100% resolve the problem.
Reviewed on: 12/19/2014Amanda B
We love our new apartment! It feels so open and the ceilings are so high. Our apartment is located with a somewhat pool view so we get a lot of sun which makes our apartment cheery and bright. Our last apartment was so dark all the time. And our cats love having the windows open. I feel confident that the screens are in excellent condition and pose no hazard to letting my cats out, unlike our last apt where we couldn't open the windows at all because all the screens were broken. All the fixtures are beautiful and we love showing off our apartment to our friends and family! We will definitely be here for a few years.
Reviewed on: 11/14/2014Traci R
I'm very happy with my new place so far, and I hope to be here for years to come.
Reviewed on: 10/20/2014Tina W
Ms. Kathy is perfect for her job; she is very, very super friendly and professional. She made our move in transition very delightful...
Reviewed on: 10/9/2014Justin T
Kathy was very helpful and professional with our move in process! We love the location. Per usual, we always wish rent could be a little cheaper, but we couldn't resist living here.
Reviewed on: 10/1/2014Shannon M
I have only been here for three weeks, but so far everything is great! I appreciate the office personnel and the pool party that was held last weekend. I also love the maintenance personnel, they are so friendly and willing to help! Thank you for all of it!
Reviewed on: 8/28/2014Christine R
thanks to the office staff who were very accommodating to me--I had to move immediately and under difficult circumstances and the office staff--Laura and the property manager--were very nice and efficient and made me feel like I had found a new home and community.
Reviewed on: 8/11/2014Marie R
So far, I have had a pleasant experience with this apartment complex and community. The leasing office reps/managers, Chuck and Laura, have been so helpful and professional. A couple of appliance issues were resolved quickly upon move-in. It was the first and only complex I visited and felt very comfortable from the start. I hope to stay here for awhile with an affordable yearly lease agreement. Thank you, Laura and Chuck.
Reviewed on: 8/9/2014Tina C
Many thanks to the entire front office team (Lee, Chuck, Becca, and others) for being so responsive and making this move-in so easy!!
Reviewed on: 8/8/2014Mary A
The Reserve has been my home for the last 5 years. What a wonderful place to live! Top notch maintenance staff! Great location too!
Reviewed on: 8/5/2014Kimberly M
I am very happy in my apartment so far. The staff is great and maintenance requests have been completed quickly. The apartment is very comfortable.
Reviewed on: 5/5/2014Joseph S
Resort like living, home sweet home...
Reviewed on: 4/28/2014Tania P
It was a great community. We loved it. If you were in Burke, VA I would stay!
Reviewed on: 4/5/2014Robert A
The office staff and maintenance staff was professional and very responsive.
Reviewed on: 3/31/2014Jennifer D
We love living at The Reserve. The staff is friendly,knowledgeable,and courteous. The maintenance team has taken care of any request we have had in a timely fashion.
Reviewed on: 3/23/2014Reem G
Every thing is more than great You have a good staff Thank you
Reviewed on: 3/22/2014Jalashree B
I love the Reserve!! Great place to live, perfect location.
Reviewed on: 3/15/2014Owen Y
The rental team headed by Mr Chuck Oerter deserve my unwavering commendation.
Reviewed on: 3/1/2014Yang Kyu Y
The Reserve has a friendly atmosphere that we enjoy very much. We go on walks with our dog and we're happy when we meet friendly people to small talk or just hello to. Whenever we have maintenance issues, the staff were here within a day to fix the problem. Also the person we worked with (Connie) to get all our lease papers, etc. set was super pleasant and easy to work with. Because we had such a great experience from the beginning, even before we moved, staying here has been enjoyable.
Reviewed on: 2/25/2014Ahu R
During the application process the whole office team had a very energetic work attitude. Ms. Lee went above and beyond what would have been normally expected. She was very determined and an excellent problem solver. My two children and I love living here and we plan to call the Reserve at Fairfax Corner 'home' many years.
Reviewed on: 2/16/2014Justin H
I love this place. I have had nothing but a great experience while living here.
Reviewed on: 2/11/2014Steven L
Great community overall. Staff is very responsive and always helpful.
Reviewed on: 2/7/2014Caitlin B
The two years I lived here were excellent and filled with good memories, sorry to be leaving.
Reviewed on: 2/6/2014Bruce B
I have enjoyed my stay here with the Equity family. The Reserve at Fairfax Corner staff have been the best. They are very knowledgeable of the property and company. Not to mention the personal approach they provide to each and every tenant here. I have never met a more welcoming set of individuals and willing staff!
Reviewed on: 1/26/2014Crystal C
I love everything about my new apartment :)
Reviewed on: 1/20/2014Donte C
Thanks to the wonderful staff: Kathy, Leigh, and Mary. They have been so nice and helpful that I would definitely consider moving back here in the future if I'm looking in the Fairfax area. The community is wonderful and most neighbors are friendly. Overall I was completely satisfied with my stay at The Reserve At Fairfax Corner.
Reviewed on: 1/20/2014Jonathan K
So far I have been impressed with the speed of maintenance and the apartment is great.
Reviewed on: 1/13/2014Michelle S
Everything was wonderful. I'm sad I have to leave - I loved calling this place home.
Reviewed on: 12/10/2013James C
Working with Kathy Aucott was great. She is very professional, friendly, and helpful. I had an excellent experience living at The Reserve at Fairfax Corner.
Reviewed on: 10/31/2013Bruce B
Living in an equity community such as the The Reserves at Fairfax Corner has been a great experience. My apartment is private and love where it is located. The grounds are always well kept and the staff are very friendly people. I haven't had any issues with anything. I've met a few of my neighbors and it's been nice. The community offers a lot and it's nice to have that family like atmosphere amongst the staff and neighbors.
Reviewed on: 10/29/2013Mary C
Service was very responsive in turning up the water heater and fixing the porch door. Management also came over and explained the quirks of getting the garage door to close. I love all the walking paths and being close to a outdoor mall.
Reviewed on: 10/28/2013Aubrey M
We are very happy here. A great neighborhood and complex. The neighbors are nice and everything is in walking distance; whether it be Fairfax Corner, Wegman's and the walking trails.
Reviewed on: 9/8/2013Jason A
Great community. Great staff. I would also like to point out that although it is a very large property I am particularly impressed at how clean the grounds are kept.
Reviewed on: 9/5/2013Clare S
Kathy Aucott was an excellent point of contact. Whenever I had an issue she quickly tried to resolve it. She was very friendly and professional.
Reviewed on: 9/3/2013Anaira C
Love living here! Very nice community with a lot happening nearby.
Reviewed on: 8/14/2013Michelle S
I love living here! I plan on renewing my lease when the time comes, and I'm very satisfied with my very first apartment.
Reviewed on: 7/29/2013Celia P
The staff, especially the manager, are awesome. A very friendly place. My son and I plan on staying for years.
Reviewed on: 7/22/2013James C
Thank you very much for maintaining such a nice environment to live in. The community is clean and well-ordered, quiet enough, and very strategically located. Living at The Reserves has been our pleasure.
Reviewed on: 7/17/2013Joanne M
This was a wonderful move. Mary made the transition for us easy and uncomplicated. Moving is not fun for anyone and can be stressful but this was a great experience and a wonderful clean Residence. The grounds are immaculate .We feel like we are in a house. Thank u J and J
Reviewed on: 6/28/2013Lance K
I am very happy living here at The Reserve at Fairfax Corner. The apartment is very nice and the office staff is very helpful and friendly.
Reviewed on: 6/24/2013Karan D
Mr. William Thayer did a very good job helping us find a good home at an affordable price.
Reviewed on: 5/29/2013Fiona W
The layout of my apartment is very good
Reviewed on: 5/9/2013Justin L
I like the neigohborhood and the friendly staff. I like how the maintenance guys wave and say hi as I have gotten to know them. That is pretty big since they are always buzzing around the grounds.
Reviewed on: 5/9/2013Shawn M
Wonderful staff and location with local stores and restaurants.
Reviewed on: 5/8/2013Jon S
I am so pleased living at The Reserve. Cathy in the leasing office was a great help - professional, knowledgable, and responsive to every question I had and in helping make my move-in experience very comfortable. Thank you!
Reviewed on: 4/28/2013Bruce B
Lori Llwellyn was the leasing consultant I dealt with and she was PHENOMENAL! Very informative and still maintains contact. She, along with Connie Clark has made my move a great experience along with the rest of the staff at my community. A great property that offer so much and I am glad I made Equity my new home choice.
Reviewed on: 4/27/2013Christine L
My experience has been great so far. Love the location, price, and the staff have always been professional. Thank you!
Reviewed on: 4/23/2013Julia H
The maintenance staff and service was by far my favorite part about living here. I would say 95% of the time, any issues were fixed the same day, and the other 5% were fixed within 48 hours. It was so nice to know that things were done immediately and correctly. Also, the mainenance staff was really friendly.
Reviewed on: 4/15/2013Donte C
So far I have been in my new apartment for 3 weeks today. I'm truly satisfied with my decision to make The Reserve at Fairfax Corner my new home. Especially after visiting over 12 different properties. The staff especially Lori has been very helpful with all my questions and still maintain contact with me making sure I'm enjoying my new place. Overall, I feel at home and the price is right which is the most important.
Reviewed on: 4/10/2013Jon T
I enjoy living at the Reserve, and would recommend it to others. When I have a maintenance issue, they are resolved in a timely manner.
Reviewed on: 4/10/2013Olohi E
I love, love, love the staff!!!
Reviewed on: 4/5/2013Elaine B
The Reserve at Fairfax Corner is an outstanding place to live. Overall my service requests have been fixed in a very timely manner, the location is outstanding, and the office staff are incredibly helpful.
Reviewed on: 4/1/2013Robert B
Lori was awesome, thank you again for all your help.
Reviewed on: 3/29/2013Maria R
the office staff and maintenance services are kind and friendly.very good location. thanks
Reviewed on: 3/25/2013Alysa Y
Office staff is by far the friendliest and most helpful I have come across in my years of renting. Props to them!
Reviewed on: 3/22/2013Wilma G
This is my first apartment rental experience. Connie and Lori made my move positive and welcoming. I also am very happy with the response and professionalism of the maintenance staff. My garage door opener quit working right after move in. They were quick to respond, order a new opener and install it to my satisfaction. I like this community for ALL of the reasons listed above; the location, the appearance and upkeep of the property, the courteous and professional staff members, the amenities. If my looking, rental process and move in experience are any indication, I'm sure that I will be happy living here.
Reviewed on: 3/19/2013Jennifer D
We love Equity Residential! We have resided with your company for 10 years now. We even moved across the country this past year and right into another Equity apratment. We love the fact that your company makes the transition extremely easy to relocate. We hope to continue to reside with Equity for many, many more years!
Reviewed on: 3/16/2013Kalpesh R
Overall, my move-in experience has been very smooth...Staff is very professional. I got an opportunity to work with Lori in the office and she is highly professional and her customer service is noteworthy. She went extra mile to make sure I got all information I needed and assisted me where needed. It has been almost 20 days now and I and my wife like it here... Thank you allowing me to provide my feedback to you.
Reviewed on: 3/9/2013Leslie C
The person who helped us was really great, helping us find an apartment that would have a woods view, and the essential things we wanted like a good kitchen as well. She really listened and helped us find a great apartment.
Reviewed on: 3/7/2013Linda H
We've been very happy here - great location and amenities, very friendly, responsive staff. A little expensive, but reasonable considering the location.
Reviewed on: 3/4/2013Mirko J
The office and maintenance staff are great, the location of the community is great, the rent & lease terms are good, it's a nice quiet comfortable place to live and I like that you have no parking issues, there is always a spot to park and visitors have no problem finding a parking spot.
Reviewed on: 3/1/2013Wesley L
Very happy and the staff us always helpful and friendly. Connie is the best
Reviewed on: 2/19/2013Alberto R
The staff are extremely nice, competent, and useful.
Reviewed on: 2/15/2013Gloria R
I would recommend living at this apartment complex to anyone moving into the area. I always felt safe, and loved that everything you need is within a couple of miles distance.
Reviewed on: 2/6/2013Cecilia S
I love the apartment community. The location is perfect and the grounds are beautiful. I take a lot of pride living here :).
Reviewed on: 1/30/2013Isaac O
My 18 months with the Reserve has been tremendous. The warm welcome I recieved from the office staff is something I will forever cherish. I love the location, facilities and the apartment features. Its a place that will forever remain a green chapter in my life.
Reviewed on: 1/29/2013Matthew M
Connie Clark was great. Several times during my viewings, and then when I was arriving she was very flexible with her hours, often staying past five for me. I looked at five other places, and it was her friendliness honestly that really sold on the Reserve. The other staff I have worked with was great aswell.
Reviewed on: 1/26/2013Adam G
Kathy Aucott was an absolute pleasure to work with through our whole move in experience!
Reviewed on: 1/22/2013Rajnish D
We loved this apartment complex. William Thayer from office staff is a consummate professional and we enjoyed our interaction with him. He is a great asset to this community!
Reviewed on: 1/21/2013Michelle S
I adore my new home. Thank you so much for everything! I am very happy here.
Reviewed on: 1/21/2013Aaron T
Overall I found the office staff to be receptive to my needs and friendly.
Reviewed on: 1/8/2013Valerie W
I have been fully satisfied with my move in process and my leasing consultant Connie Clark was great and very professional through out the whole process!
Reviewed on: 1/4/2013Rodney M
Lori Lewellyn did an outstanding job throughout the process of renting my apartment. She and the rest of the staff have made everything very easy. Thanks
Reviewed on: 12/23/2012April W
Thanks to Connie our leasing agent for making us feel at home
Reviewed on: 12/21/2012Robin S
My leasing agent, Lori Llewelyn, was very responsive to my questions. All maintenance issues (small) were taken care of, dare I say, almost immediately. The maintenance team is very professional yet friendly. Back to Lori - I feel like she would make herself available to help me with any question or issue that may come up along the way. This is my first apartment-living experience since the 1970s so, yes, I am old (59) and after losing my Mom, selling her house, choosing an apartment and moving in (still unpacking - thank every god for your large closets) I am just getting used to living with just my cat and appreciate your pet-friendly policy. Haven't interacted with many residents. It is a busy time of year for all.
Reviewed on: 12/15/2012Ignacio R
Overall good place to be, office staff is responsive and friendly, maintenance quick and helpful, and everything works. No issues here. Thanks again.
Reviewed on: 12/11/2012Christopher S
This is the second Equity Residential property I have lived in and I have had really great experiences.
Reviewed on: 11/9/2012Alexandria B
The office staff was always very helpful. I will miss them.
Reviewed on: 11/6/2012Luke M
Lori and Connie were fantastic!
Reviewed on: 11/6/2012Ava E
The office staff is always pleasant and helpful.
Reviewed on: 10/25/2012Kathy W
Staff has been very responsive to any questions and requests. Location of my apt in the Fairfax community and in the Reserve community could not be better!
Reviewed on: 10/16/2012Dan D
Lori was outstanding!!! Very professional!!!
Reviewed on: 10/14/2012Emily P
I loved living here! It was a nice place to live and it was close to everything I needed for the time that I was here. Thanks!
Reviewed on: 10/11/2012Mark S
Great place, we will miss it.
Reviewed on: 10/6/2012Marissa Y
I really enjoy living at the Reserve. I even recommended it to a friend who moved in this past May:)
Reviewed on: 9/24/2012Elaine B
I love my new place!
Reviewed on: 9/21/2012Charles L
Nicely done with the new breezway lights!!! And also the grooming of the trees!
Reviewed on: 9/19/2012Wade M
Mary Katherine Aucott does a wonderful job. Very friendly and knowledgable.
Reviewed on: 9/17/2012Jennifer D
Kathy was my leasing consultant. She was very helpful and made our transition smooth.
Reviewed on: 9/13/2012Melanie A
No issues with staff personal...all encounters have been great! Thank you!
Reviewed on: 8/30/2012Yoon H
We've been living here for nearly two years and its been wonderful so far.
Reviewed on: 8/30/2012Janice K
My agent, Kathy Aucott, was responsive, polite and couteous. Kathy made every effort to accomodate any needs that I had. She showed consistent professionalism and also Ramon and Juan (two maintenance employees)who went out of their way to be of assistance.
Reviewed on: 8/10/2012Katrina D
Our office staff was excellent!
Reviewed on: 8/6/2012Tania P
I want to say the Laurie in my leasing office is wonderful. I love how responsive the maintenance team is. Very very pleased with my experience here.
Reviewed on: 8/3/2012Robert J
I have lived in this community over 5 years, my neighbors are fantastic and I love the location.
Reviewed on: 7/18/2012Therese E
Lori Lewellyn in the management office was extremely helpful and knowledgeable. She's one of the reasons we considered moving into the Fairfax Corner apartments (instead of renting at another apartment nearby).
Reviewed on: 7/9/2012Jesse C
I truely enjoy where I live now. In the last 7 years I have been all around the NOVA area trying to find a place to call home. I do beleave I have found the one. Thanks to all the staff for their attention to detail.
Reviewed on: 6/6/2012Vo L
I have enjoyed my stay here at the Reserve. It is a great complex, and it is nice having an attached garage to my unit.
Reviewed on: 5/30/2012Christina A
I also LOVE the apartment location, the apartment layout(bright,bright,bright). Kudos to ALL the Office staff.
Reviewed on: 5/13/2012Rebecca F
My husband and I have been living here for 9 months now. We enjoy it and have a nice relationship with the office staff and maintenance crew. Everyone goes out of their way to make sure we are taken care of and our issues get handled in a timely manner. Ms. Connie, Mr. Jonathan, Ms. Sandra, and Mr. William are awesome. Always enjoy stopping by the office just to say Hi!
Reviewed on: 5/12/2012Pinnacle S
love the leasing office theya re great
Reviewed on: 4/30/2012Eric R
Such a beautiful place. Thanks
Reviewed on: 4/30/2012Thomas D
The Reserve is a very nice community. The staff has always been professional and courteous.
Reviewed on: 4/19/2012Alyssa Z
maintenance was very prompt even on the simplest work order! we love it!
Reviewed on: 4/18/2012Christopher M
The apartment and community are great.
Reviewed on: 4/9/2012Arvinda M
The office staff and maintenance service shine. The are very prompt.:)
Reviewed on: 4/7/2012Gaynel H
AS A SENIOR CITIZEN, I HAVE FELT VERY SAFE AND COMFORTABLE LIVING ON THIS PROPERTY. I HAVE A GROUND FLOOR APT. AND I HAVE NEVER HAD AN ISSUE.
Reviewed on: 3/28/2012Jan Y
I'd like to thank the entire staff for their professional service. I'm looking forward to a long comfortable stay here at the Reserve.
Reviewed on: 3/28/2012Bonita R
I'm very glad we chose the Reserve. It already feels like home. Thank You
Reviewed on: 2/22/2012Timothy K
So far, the 6 months I have lived here I have been pleased with just about everything. No issues to report.
Reviewed on: 2/21/2012Timothy K
So far, the 6 months I have lived here I have been pleased with just about everything. No issues to report.
Reviewed on: 2/21/2012Marsha G
I appreciate the courteous, pleasant and professional manner Sabine and Misael address maintenance service requests. I enjoy living here and thank the Equity Residential staff for making me feel at home.
Reviewed on: 2/21/2012Marsha G
I appreciate the courteous, pleasant and professional manner Sabine and Misael address maintenance service requests. I enjoy living here and thank the Equity Residential staff for making me feel at home.
Reviewed on: 2/21/2012Ali A
The apartment service is very good and that is what I love the most. Some appliances can be upgraded such as exhaust fan over oven, but over all, I am very satisfied.
Reviewed on: 2/19/2012Kun Tae P
most of Satisfied
Reviewed on: 2/18/2012Michael C
grounds were always well kept, community was quite. enjoyed the trails. would rent again with equity properties in the future
Reviewed on: 2/9/2012Michael C
grounds were always well kept, community was quite. enjoyed the trails. would rent again with equity properties in the future
Reviewed on: 2/9/2012Anita U
The leasing process was wonderful. Staff were courteous and answered all questions thoroughly, while giving me a sense of privacy.
Reviewed on: 2/7/2012Anita U
The leasing process was wonderful. Staff were courteous and answered all questions thoroughly, while giving me a sense of privacy.
Reviewed on: 2/7/2012Badr A
staff is important and doing well on the job.
Reviewed on: 1/31/2012Thomas T
William Thayer was my lease consultant and was extremely friendly and knowledgeable. He has done an excellent job of keeping in touch and ensuring my move in was perfect.
Reviewed on: 1/30/2012Kelly M
The service has always been prompt and everyone all the way up to and including the Manager, Sabine, have been super accommodating. I look forward to renewing my lease since I have not had a single issue that has taken more than 24 hours to be fixed.
Reviewed on: 1/19/2012Melody D
Overall great!
Reviewed on: 1/10/2012Michael V
This community is a great place to live. I love the social gatherings and events, they are a great way to meet neighbors. Some of the appliances could be upgraded but overall this community is excellent.
Reviewed on: 12/28/2011Brian K
Can parties and events be on Friday instead of a weekday? Also more karaoke would be awesome.
Reviewed on: 12/21/2011Isaac O
On a final thought, I would like to commend the efforts of the leasing consultants and other members of staff for their excellent and very proffessional attitude to work. They have made me feel comfortable and very much at home despite my origin, country and Nationality. For me, THEY ARE THE BEST! THEY ARE SUPER NICE PEOPLE.
Reviewed on: 12/15/2011Holly F
The leasing associate William Thayer did an exceptional job from the second I walked into the office to inquire about available units. The process could not have been smoother or more seamless. He even remembered my name when I went into the office a few weeks after my move-in, which is impressive in such a large complex. You don't come by that sort of customer service very often!
Reviewed on: 12/6/2011Rachel L
This apartment complex is quite simply, fabulous! From the great and responsive service (leasing agents and maintenance staff), to the great amenities and location, to the comfortable, quiet, and nicely designed apartment and complex. I am very happy living here!
Reviewed on: 11/18/2011Christine S
My daughter and myself have been very happy here.
Reviewed on: 11/15/2011Terri L
William Thayer in the office has been so wonderful to deal with from the first moment I visited this property all the way through to resolving a few minor repairs after move in. He's made my experience great.
Reviewed on: 11/14/2011Mary A
The staff here is amazing!
Reviewed on: 11/10/2011Joan F
Office and maintenance staff are top notch
Reviewed on: 10/31/2011Joshua D
I've been living here for a little over 2 years now and I really enjoy the apartment complex and I've been able to get to know alot of my neighbors and soicalize with them. THanks for making the apartment complex an enjoyable place to live.
Reviewed on: 10/10/2011Mohammed A
I am so glad I moved in at Equity Residential in Fairfax. The office staff were very friendly and made me feel right at home.
Reviewed on: 10/7/2011Jacqueline B
Connie has been super to work with throughout the process before, during and after we moved in. She is a great asset for your organization.
Reviewed on: 10/2/2011Benjamin C
Ms. Connie Clark has provided tremendous service during my initial time at the Reserve. She has went out of her way to help me move into my new apartment. thanks,
Reviewed on: 9/29/2011Roland T
a prestigous place to live in the county of fairfax,va. The Reserve at Fairfax Corner.
Reviewed on: 9/26/2011Aimee S
The entire staff especially William have been so kind and helpful. I almost moved into another complex down the road and chose this one because they were so much nicer and the property is much cleaner than others for the price. It is also very pet friendly and that is important to me.
Reviewed on: 9/24/2011Kimberly W
Sarah Kitchen is fabulous! She ensures that every request definitely gets the right attention.
Reviewed on: 9/15/2011Hector A
Live in the community was a very nice experience, office and maintenance staff was very helpfull. Very quiet neighborhood and great location. Strongly recommend
Reviewed on: 9/15/2011SoonGwan C
Office Staffs are very kind. Thank you.
Reviewed on: 9/12/2011Yoon H
Thank you all for being overall wonderful. :)
Reviewed on: 8/29/2011Garrett T
Sara Kitchen is #1. She worked through all our issues and was very responsive. She is an asset to this community, residents and area.
Reviewed on: 8/17/2011Hyunul K
Overall, this apartment is satisfied
Reviewed on: 8/13/2011Timothy K
I have only lived in my new apartment 3 weeks and feel pretty much settled now. So far, so good! I'm happy with it at this time.
Reviewed on: 8/12/2011Joel L
Connie Clark was very professional and helpful in assisting us with the lease and move-in.
Reviewed on: 8/11/2011Will L
The office staff was wonderful. They were very helpful and attentive to any issues. I enjoyed my time here. I'd recommend this place to anyone military or civilian. Thank you for providing friendly and comfortable living.
Reviewed on: 8/5/2011Matthew B
I've had a great 6 months here, and I'm sad to leave it. I haven't had a single negative experience at this apartment, and I'm going to miss it as I move to a townhouse to live with a few friends. My leaving is in no way a negative reflection of anything, it's just an unfortunately necessary transition as I move on to live with new people.
Reviewed on: 7/26/2011Yasser P
best location.
Reviewed on: 7/26/2011Hannah P
I love this neighborhood and I love staying at this apartment. All the staff members were very friendly.
Reviewed on: 7/20/2011Richard W
Sarah Kitchen is an extremely helpful leasing agent. I appreciate all of her help during my relocation process.
Reviewed on: 7/18/2011Roland T
one of the most sociable and decent place to live in the county of fairfax,va.
Reviewed on: 7/15/2011James I
The two maintenance requests I have submitted were handled quickly and resolved immediately. Thank you!
Reviewed on: 7/3/2011Katherine D
Safety was also vyer important to me when choosing this location. Even though I do not know anyone or my neighbors I feel very very safe in the community.
Reviewed on: 3/14/2011Jennifer S
This is a wonderful community, office staff knows me by name and has genuine concern for my happiness here! The maintenance staff is very efficient, friendly, and kind, whether in the apartment or out walking always greeted with a pleasant hello or wave! Love it here!
Reviewed on: 3/12/2011Charles L
Everything was perfect!!! The staff that I met here were awesome and gave me all the information I needed before I could think of the question. I knew after the first vistit that this was going to be the spot for me and it was.
Reviewed on: 3/5/2011Alice S
The leasing consultant - Sarah Kitchen was very helpful and gave me the confidence to make The Reserve @ fairfax corners my new home. She sold this community to me within 5 minutes of talking to her. She was very helpful and made sure that my move in was seamless and I am very happy to be living here. I love my apartment and I love the location and the community!
Reviewed on: 3/5/2011Joseph A
Great location. I love that it is very dog friendly. We were in the process of having a house built and this complex was very close to the new house. I love Fairfax corner.
Reviewed on: 2/23/2011Jill S
Overall we are quite pleased with the apartment. The office staff is great, the grounds are clean, and the maintenance staff is prompt for service requests.
Reviewed on: 2/22/2011Ali A
Your maintenance staff are great people. I love it that as soon as there is a problem, someone comes and fixes it. That has lots of value. Thanks.
Reviewed on: 2/18/2011Vincent F
All the leasing associates were/are very helpful and professional, in particular Sarah Kitchen, who helped tremendously with my move in experience.
Reviewed on: 2/17/2011Matthew B
Sarah Kitchen has been fantastic throughout my entire move in process. She has been quick, responsive, and has insisted that absolutely everything be perfect. She recognizes me every time I walk into the leasing office, and always adds a very personal touch to everything she does. To be honest, the experience I've had here in only the past three weeks trumps every apartment I've had in the past. Overall, I'm extremely happy I chose to live in the Reserve!
Reviewed on: 2/16/2011Latonya W
I appreciate the staff. The location is amazing, great for children, elders, and even the young adult like me. And maintenace service is keen. When I send a request the next or same day is taken care of, but most importantly it's done without notice of my apt. Thank you Equity Residential for your amazing service.
Reviewed on: 1/20/2011Amanda W
I like the size and layout of my apartment, and I like all the trees and tennis courts.
Reviewed on: 1/12/2011Anne A
The office staff was amazing, and they answered all of my questions and needs with grace and professionalism. It has really made me feel comfortable with my decision to live here, and will have a great impact on my renewals in future years.
Reviewed on: 12/11/2010Thomas F
I enjoyed living in the Reserve very much. The staff was great, the community was good and the location was perfect. I am moving into an Equity apartment in San Diego (La Mirage) as well.
Reviewed on: 12/11/2010George D
Really like the fast turnaround time for maintenance requests.
Reviewed on: 12/2/2010George D
Really like the fast turnaround time for maintenance requests.
Reviewed on: 12/2/2010Audrey B
Sarah Kitchen is an terrific leasing associate. She was very helpful, kind, and responsive to all my questions.
Reviewed on: 11/22/2010Erika V
Tim was the individual who helped me move across country and arrange for my apartment. Not only did he make the process simply, easy, and was very attentive to what I needed, overall he was beyond outstanding. Tim in my opinion is a step above what customer should be. He is attentive, outgoing, friendly, and professional. He should be commended for what he provided for me and I would not have selected this place literally if it was not for him. He was outstanding!
Reviewed on: 11/19/2010Sean S
I've found the both the office staff and the maintenance personnel to be very responsive. The two maintenance problems I had were taken care of promptly and resolved to my satisfaction
Reviewed on: 11/11/2010Sukesh B
The stay has been a very pleasant one, with no hassle of any kind. The staff have been friendly and supportive. The apartments are very nice and convenient.
Reviewed on: 11/8/2010Jason W
I loved the apartment, the staff, the location, and all the features of the Reserve. It's a wonderful home and having a lease with Equity has a ton of great options, so even though I am moving into a smaller apartment (as I don't need all the room of a 2-bedroom anymore) I am making a point to still remain with Equity. The staff (particularly Michelle Beverly and Olga McCarthy) is extremely courteous, friendly and fun, and has always made me feel welcome here. The apartment itself has been comfortable and well-maintained: I have never encountered a bug problem, cracked wall or other structural flaw, and feel very relaxed in my place. Work orders are addressed swiftly and with friendly service, and the lot is always kept clean. Overall, I would say it is the best apartment complex I have ever lived in, and I plan on remaining an Equity customer for as long as I can. Thanks!
Reviewed on: 11/2/2010Roberta A
The office staff, especially Sarah, were wonderful. They made a very difficult transition, bearable.
Reviewed on: 10/30/2010Jeremiah T
Very pleased with everything. Looking forward to our second year in the community.
Reviewed on: 10/27/2010Andishen B
Overall, I am a happy resident. The office staff is the best of any place I have ever lived. I wish the pet policy was more flexible, or at least had a ceiling dependent on length stay.
Reviewed on: 10/23/2010Jay B
I MOVED TO THE AREA IN 2005 AND BEEN LIVING HERE AT THE RESERVE EVER SINCE. EVERY ASPECT OF MY STAY HERE HAS BEEN WONDERFUL. ONLY REASON I'M MOVING OUT IS BECAUSE I PURCHASE A HOME. I TRULY RECOMMEND THIS COMMUNITY FROM THE YOUNG AND SINGLE, FAMILIES WITH CHILDREN OR PETS, TO THE ELDERS IT'S A PLACE FOR EVERYONE.
Reviewed on: 10/16/2010Duanming F
Excellent management team and great rental place
Reviewed on: 10/13/2010Tyler D
My leasing agent Sarah Kitchen was very helpful and extremely professional. I would be more than happy to refer The Reserve Apartments to anyone and highly recommend they deal with Sarah when they come to tour and visit the apartment.
Reviewed on: 9/21/2010Tiffany L
I appreciate the relatively speedy maintenance staff.
Reviewed on: 9/2/2010Jennifer F
So far, I am loving living here!!!
Reviewed on: 8/23/2010Callie J
Tim and Sarah have been incredibly helpful with my move which has made my move a great experience!
Reviewed on: 8/16/2010Marsha G
I have enjoyed dealing with the leasing and property management staff who are all pleasant, professional and helpful. Thank you.
Reviewed on: 8/7/2010Leah S
We are very satisfied - we are moving into a larger apartment within the community.
Reviewed on: 7/25/2010Veronica J
Sarah has been great to work with. She is very friendly and attentive to all of our needs.
Reviewed on: 7/18/2010Thomas G
We truly enjoyed our time at The Reserve. Sarah Kitchen was extremely friendly and helpful on every occasion.
Reviewed on: 7/17/2010Maria S
I was very impressed by the staff and how easy it was to walk in and look at an apartment. I just moved out on my own for the first time and they definitely made me feel right at home and comfortable with choosing to live here.
Reviewed on: 7/16/2010Roland T
living for the past 6 years with my apartment ,is one of my comfort in life,security,cleanliness,and beautification is merely a plus of one tenant,look for.given a chance,i will purchase this small paradise for myself.
Reviewed on: 7/15/2010David R
Tim at the office is incredible, always courteous, kind and professional.
Reviewed on: 7/13/2010Thomas G
Sarah Kitchen was extremely helpful and knowledgeable! She is certainly an asset to this apartment community!
Reviewed on: 7/13/2010Joan D
This a beautiful community, well-maintained with a very responsive and friendly staff.
Reviewed on: 7/5/2010Jason W
Overall it has been a very positive experience. The apartment complex is clean and comfortable, the staff is extremely friendly, and the location is ideal for my work. I would very happily recommend this complex to others I know.
Reviewed on: 6/23/2010Syed A
Excellent community and place to live.
Reviewed on: 6/22/2010Mandi F
Sarah Kitchen has been/is extremely wonderful! She is always friendly and response to all concerns. She treats you like a friend while at the same time remaining professional.
Reviewed on: 6/17/2010Andishen B
Sarah Kitchen was working with on finding an apartment. We had looked at a lot of apartments before choosing the Reserve, and Sarah was a testament to the kind of care, and respect we thought we would receive. This was certainly true. She was friendly, professional, and has always exceeded our expectations from what we thought someone in the leasing office would give us. She definitely stands out as one of the few people in this industry I have had a pleasant experience with. The rest of the staff at the Reserve has also always been very helpful when ever I have called, or stopped into the office. So far I am very happy, and am confident that Sarah, and the staff will do their best to keep me and the other residents thrilled with our choice to live at the Reserve.
Reviewed on: 6/15/2010John N
I enjoyed my stay with your community. The office staff was always helpful and enjoyable to work with on any questions I had.
Reviewed on: 5/14/2010Tarin K
Location is also as important to me as price. I love living here. The location is great and it's quiet. The staff is helpful and courteous and the gym, which I use, is great! Thank you.
Reviewed on: 5/1/2010Mary A
If I were to pick a apartment community to live in for the next 5 years, I would choose Reserve. Being new to VA and the area and living alone, safety is number one on my list. From the day I moved in this community I have felt comfortable and extremely safe.
Reviewed on: 4/1/2010John M
It has been a good 3+ years here. The pool area is great...a real escape in the summer. Location can't be beat. I was very happy here.
Reviewed on: 2/26/2010Constance M
Everyone has been very helpful when I ask whether it was a question about the property or to pick up mail that was delivered at the office. I will definately recommend The Reserve to anyone who is looking for an apartment.
Reviewed on: 2/23/2010Sherry D
It's a long commute to work, and expensive, but worth it because when I get home I have a beautiful apartment with an attached garage so I feel incredibly safe and secure within my world.
Reviewed on: 2/13/2010Theresa M
I have really enjoyed living here the past seven months. The grounds are kept clean, the people are friendly, and you have done a pretty darn good job clearing the snow from the roads, considering how much we got! The location has also been nice during the blizzards we have had this year; walking to the shopping center kept me from going stir crazy! Thanks for all you do to keep this a safe and comfortable place to live.
Reviewed on: 2/12/2010Adam B
I've been quite happy with the staff at the Reserve. They've always been friendly and helpful. I'd certainly recommend living here to friends in the area.
Reviewed on: 1/20/2010Jennifer S
Tim, who helped me find this apartment, was very helpful and nice. He definitely made my move-in and settling-in much more enjoyable! The Leasing office's staff is very friendly and uncomparable to any other apartment complex I had visited on my search. Thank you guys all so much!
Reviewed on: 1/12/2010Ashly B
I had an absolutely fantastic experience living here and using the facilities. I honestly only have great things to say about the Reserve!
Reviewed on: 12/11/2009John G
This was a great place to live. The office staff and maintenance crew were great and very helpful at all times. The price was affordable and fair, the community was nice, and the location was perfect.
Reviewed on: 12/3/2009Sarah K
Beautiful property, dynamic staff, a fantastic place to call home!
Reviewed on: 11/14/2009Mary A
All of the staff that I have met have been wonderful to work with from leasing office to maintenance!! I would and have highly recommended this property to friends and family!
Reviewed on: 10/17/2009Stephanie B
Everyone in the office is extremely friendly and helpful! I haven't had the priviledge of meeting the entire maintenenace team yet but I try to wave to them if I see them around the community. As The Reserve at Fairfax has been the place I call 'home' for the past few years, I am VERY SATISFIED with my overall apartment living experience! This is by far the best community in the Fairfax / Fair Oaks area!
Reviewed on: 10/8/2009Sara S
This was a long distance move for my husband and I, therefore I had to do much of my apartment hunting online and over the phone. Many other rental communities in the area failed to show concern for my situation, insisting that I come for a tour to discuss pricing despite the fact that I lived 4+ hours away and worked full time. The staff at Fairafax Corner was tremendously accommodating. My phone calls were returned promptly and all information that I needed to make an informed decision was provided. The staff, predominantly our leasing agent Sara Kitchen, truly transformed an extremely stressful experience into an enjoyable one. Thank you.
Reviewed on: 9/30/2009Cynthia C
My overall experience has been very positive. I appreciate the promptness of the maintenance and the warmth and friendliness exhibited by the office staff. I have enjoyed my 3 years here.
Reviewed on: 9/28/2009Louel M
Excellent place to live with family. Quiet community. Felt very safe and comfortable here.
Reviewed on: 6/3/2009Jensen M
GOOD COMMUNITY, GOOD NEIGHBORHOOD, WELL KEPT ENVIRONMENT, KEEP IT UP!
Reviewed on: 4/23/2009Louis L
I am very happy with my move into the resarve. I had lived in other appartments and nothing compares to how you are treated here.
Reviewed on: 1/10/2009