• 1800 N. Oak St. Arlington VA 22209
  • (703) 664-1923

1800 Oak Apartments Reviews

Reviews are based on experiences of actual residents.

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4.4 / 5 based on reviews from actual residents and their experience living with us.

Maintenance Staff

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Grounds

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Building Quality

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Hannah K

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Verified resident as of 3/1/2023

This team is the best! They are super responsive, flexible, and so helpful.

Reviewed on: 10/26/2023

Joshua S

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Verified resident as of 12/1/2022

I loved living here and while the convenience is great, the staff are truly what make this place special.

Reviewed on: 10/8/2023

Kristina S

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Verified resident as of 8/1/2023

I have had the best time so far living here! Everything is clean and kept in great shape, the staff is incredibly friendly and so far about one month in I have absolutely no complaints.

Reviewed on: 9/26/2023

Naima A

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Verified resident as of 8/1/2023

The whole team from management, maintenance and the concierges are really wonderful and made us feel welcome.

Reviewed on: 9/11/2023

Yuecheng L

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Verified resident as of 8/1/2023

Timely response and able to answer all my questions.

Reviewed on: 8/17/2023

Myles L

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Verified resident as of 7/1/2023

The team went above and beyond in helping during the move in process. In addition, the maintenance team members were just as friendly and were able to accomplish their work very efficiently.

Reviewed on: 8/11/2023

Jacob F

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Verified resident as of 7/1/2023

Been very helpful and supportive! No complaints

Reviewed on: 8/6/2023

Tereza M

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Verified resident as of 7/1/2023

Everyone is so nice and ready to help all the time!

Reviewed on: 8/6/2023

Joshua S

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Verified resident as of 12/1/2022

A very professional, courteous, and responsive team in all facets of the operation.

Reviewed on: 7/25/2023

Dereje K

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Verified resident as of 6/1/2023

Very well, whatever issues I had, was handled professionally.

Reviewed on: 7/20/2023

Madison W

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Verified resident as of 7/1/2023

Everyone has been so nice and accommodating

Reviewed on: 7/19/2023

Linda B

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Verified resident as of 10/1/2022

Very well run building and very responsive to tenant’’s needs.

Reviewed on: 7/5/2023

Terrance C

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Verified resident as of 10/1/2022

Team is very friendly and helpful. Available whenever I need them.

Reviewed on: 6/11/2023

Caneel C

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Verified resident as of 9/1/2021

The team is always easy to get in touch with, quick to help answer and questions and address any concerns. And theyre really friendly!

Reviewed on: 6/5/2023

James B

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Verified resident as of 5/1/2023

Very helpful and amazing takes time to help the customer

Reviewed on: 5/30/2023

Katherine S

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Verified resident as of 9/1/2022

Service and maintenance is provided very quickly

Reviewed on: 5/11/2023

Mila N

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Verified resident as of 05/2022

Rose from the leasing office was extremely helpful during the signing process and explaining things the first month. Kendra is my favorite concierge always so helpful and nice, all other staff is also very friendly and kind

Reviewed on: 12/29/2022

Laura E

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Verified resident as of 05/2020

Always prompt with service requests, very friendly front desk

Reviewed on: 12/26/2022

Joshua S

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Verified resident as of 12/2022

Every single staff member that I have met have been genuinely friendly and vested in ensuring that I am comfortable in my new home.

Reviewed on: 12/19/2022

SHOHINI S

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Verified resident as of 11/2022

The people in the concierge, leasing office, and maintenance team are very helpful. Thanks for their support they provided me with my move in the new apartment.

Reviewed on: 12/11/2022

Charlotte M

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Verified resident as of 04/2022

Everyone on the 1800 Oak team is so friendly and helpful. Maintenance requests are fixed right away, and I appreciate the investment into renovations with the balconies and now window shades. I particularly want to give a shout out to Howa! She makes this apartment building feel like a home.

Reviewed on: 11/30/2022

Rachel R

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Verified resident as of 03/2022

All the staff are very nice and helpful.

Reviewed on: 11/9/2022

Darin A

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Verified resident as of 8/2017

The staff of 1800 Oak are amazing overall, also Kelsey and Ermias are a great additions to the team. I want to commend them for all the hard work and dedication. Thank you for all you have done us.

Reviewed on: 4/27/2021

Ashley E

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Verified resident as of 8/2020

I’ve only lived here since August 2020 but plan to renew my lease. The staff and the service are outstanding. Everyone knows my name and has taken time to get to know me and my 2 fur babies so it definitely helps this place feel more like home! Special shout out to the leasing ladies, Kendra, Zewdu, Hawk, Ermias and Hennock!

Reviewed on: 4/19/2021

Ana M

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Verified resident as of 12/2020

Love it!!

Reviewed on: 4/2/2021

Erdenebat N

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Verified resident as of 4/2019

Our experience here a 1800 Oak apartment was amazing. Friendly staffs, convenient location, and clean amenities everything was great. Thanks you.

Reviewed on: 4/2/2021

Fabiola C

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Verified resident as of 8/2020

This community was phenomenal! The leasing team is great, the maintenance team is quick and responsive, the building is very well taken care of and is constantly being improved. The area is also a prime location with many delicious restaurants nearby, the Metro one block away, and grocery store right around the corner. HIGHLY recommend.

Reviewed on: 3/22/2021

Ishaan S

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Verified resident as of 7/2020

Very easy to communicate with staff in a timely manner.

Reviewed on: 3/3/2021

Sarah M

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Verified resident as of 1/2021

Both Flor and Rose in the leasing office have been extremely helpful and a pleasure to work with!

Reviewed on: 2/8/2021

John L

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Verified resident as of 6/2020

Everyone has been very helpful and kind. I enjoy how presentable the lobby and common areas are.

Reviewed on: 2/4/2021

Emma C

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Verified resident as of 11/2020

Within the first month of moving into the community my family was faced with the loss of my father. I’d barely moved in, barely gotten to know the staff at 1800 Oak.. but they went above and beyond. I’m still astounded by the graciousness and care the entire team has shown me.

Reviewed on: 12/9/2020

Deborah K

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Verified resident as of 3/2019

Concierge desk is the best!

Reviewed on: 10/30/2020

Candi G

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Verified resident as of 1/2015

The staff here at 1800 Oak is friendly and addresses any concerns I have in a timely and efficient manner.

Reviewed on: 10/3/2020

James G

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Verified resident as of 2/2019

I’d say they meet expectations and can provide prompt feedback. I’m grateful for the prompt service they are able to provide, even with the issues surrounding covid-19.

Reviewed on: 9/28/2020

Fabiola C

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Verified resident as of 8/2020

The entire team is amazing! The leasing team was great throughout the entire leasing process. They were very responsive and attentive. The maintenance team is on top of the maintenance requests. I had 2 minor issues that were addressed the day after I made them aware of them. The front desk crew always greets you with a smile!

Reviewed on: 9/17/2020

Jennifer S

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Verified resident as of 8/2020

Everybody at 1800 Oak has been extremely kind and welcoming.

Reviewed on: 9/14/2020

Paul S

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Verified resident as of 11/2019

This property if fantastic. All of the staff at 1800 Oak are incredibly friendly and the building itself is very well kept and very updated. It is honestly one of the best apartments we have lived in and the only reason we are moving is because we purchased a home.

Reviewed on: 9/6/2020

Daniel C

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Verified resident as of 7/2020

All team members have been very knowledgeable and helpful since our move in.

Reviewed on: 8/15/2020

Kelly L

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Verified resident as of 6/2019

Hawa is the best. So is Iris. Give them both raises.

Reviewed on: 8/11/2020

Morgan M

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Verified resident as of 6/2020

All of the employees at 1800 Oak have been very helpful for whatever questions I have had.

Reviewed on: 7/16/2020

Joy S

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Verified resident as of 11/2019

All of the staff are extremely friendly and accommodating. They say hi to me and my dog every day and most of them know my name.

Reviewed on: 7/8/2020

Natalie M

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Verified resident as of 6/2020

You have a very communicative, professional team! We are very impressed

Reviewed on: 7/5/2020

James H

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Verified resident as of 6/2020

The team was very helpful with every aspect of move-in. We really appreciate their help.

Reviewed on: 6/27/2020

Norian M

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Verified resident as of 1/2020

Very professional and attentive staff overall. 5 stars for the maintenance team, I’m super impressed with how fast and effective at fixing things along the way. Thanks !!

Reviewed on: 6/4/2020

Abraham S

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Verified resident as of 1/2020

I really like the community. It really was a great apartment to live in. Great location too!

Reviewed on: 6/4/2020

David R

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Verified resident as of 7/2019

Our building is super clean, well maintained, great facilities, the staff is super friendly, and its quiet and safe. Very happy.

Reviewed on: 3/13/2020

Angela T

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Verified resident as of 7/2019

Maintenance, Concierge, and Leasing staff are all very helpful

Reviewed on: 2/26/2020

Hriyanka S

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Verified resident as of 1/2020

1800 Oak is like my second home. I’ve been living here for almost two years now and i’ve signed two leases with the leasing office. Flor, Joanna, and JiRod have gone above and beyond to help me feel most comfortable. They’ve been available 24x7 and always had a smile on their face

Reviewed on: 2/7/2020

Abraham S

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Verified resident as of 1/2020

Flor has been awesome! Howa is also great, love living in the community.

Reviewed on: 1/21/2020

Christina R

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Verified resident as of 5/2018

Unbelievably Wonderful, Friendly, Caring, Hard Working and Efficient Staff, every single one!! Like a Family, everyone knows you and is a friend.

Reviewed on: 1/1/2020

Kristen R

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Verified resident as of 11/2019

The staff if amazing!

Reviewed on: 12/10/2019

Andrew J

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Verified resident as of 4/2018

Always super friendly, respectful, and diligent. Thank you to the whole team!

Reviewed on: 12/5/2019

Jiro W

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Verified resident as of 11/2019

The 1800 Oak team has been extremely responsive, were very accommodating with my move-in requirements, and I am very very happy in my new apartment.

Reviewed on: 11/29/2019

Michael H

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Verified resident as of 3/2019

Everyone is pleasant, helpful, and welcoming.

Reviewed on: 11/23/2019

Michael H

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Verified resident as of 8/2018

Your folks are the very best. They take great care of me.

Reviewed on: 10/3/2019

Jo Ann S

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Verified resident as of 8/2019

The staff at the front desk has been very attentive and helpful. Always very friendly. The maintenance has been easy to deal with and they are quick to get request completed.

Reviewed on: 9/24/2019

Zachary R

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Verified resident as of 9/2019

The facility is clean and well-kept. The kitchen space is huge. The price of the apartment is very nice as well. Rent in DC is not cheap, so finding a home that is affordable was top of the list.

Reviewed on: 9/23/2019

Angela T

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Verified resident as of 7/2019

Everyone has been polite and every service request thats been put in has been put in has been done promptly.

Reviewed on: 7/29/2019

Amanda G

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Verified resident as of 7/2019

Management has been so kind and welcoming! They’ve helped out with any questions and concerns thus far! Very friendly, too!

Reviewed on: 7/18/2019

Omar L

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Verified resident as of 11/2017

couldnt ask for better staff. everyone is super helpful

Reviewed on: 7/18/2019

Taylor B

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Verified resident as of 5/2019

JiRod has been incredibly attentive and helpful to all of our requests and questions during our move in. The whole team has been kind and made the moving process super easy.

Reviewed on: 6/16/2019

Eugenia G

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Verified resident as of 10/2018

Very professional and friendly team!

Reviewed on: 6/9/2019

Heather R

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Verified resident as of 10/2018

The team at 1800 Oak is always super kind and helpful. I love interacting with everyone - from the concierges, to the maintenance providers, to the leasing office staff!

Reviewed on: 6/7/2019

Ann G

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Verified resident as of 5/2019

Everyone has been extremely helpful and responsive to my questions. I appreciate their smile and wave as I walk in and out -- I like the friendliness!

Reviewed on: 6/1/2019

Shay S

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Verified resident as of 11/2014

We’ve been living here for 5 years and have loved it!!! We just bought a house in Maryland to be closer to family, that’s the only reason we’re leaving! Front desk and back office are all great, love everything!!

Reviewed on: 5/18/2019

Mark P

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Verified resident as of 9/2017

Flo, Howa, and staff are awesome and very responsive.

Reviewed on: 5/17/2019

Dion P

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Verified resident as of 11/2014

Living here has been the best 5 years of our lives! Wouldn’t change a thing. We’re only leaving because we bought a house :

Reviewed on: 5/17/2019

David B

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Verified resident as of 9/2018

Hawo Hassan exemplifies the Equity Apartment mission and 1800 Oak professionalism like no other. Everyday, she greets visitors, residents, delivers, etc., with a warm smile and is always attentive to their requests. There is no one else I have met who goes above and beyond like Hawo - a true treasure to this apartment community.

Reviewed on: 5/7/2019

Darin A

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Verified resident as of 8/2017

Impeccable and hardworking manager !!

Reviewed on: 4/26/2019

Gregory M

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Verified resident as of 6/2018

We have thoroughly enjoyed living at 1800 Oak. We have nothing but positive feedback for our experience! We truly thank the 1800 Oak team, and have left a 5 star reviews for 1800 Oak on Equitys website. The only reason that we are moving is to be closer to our new job locations, which have changed significantly since we moved in.

Reviewed on: 4/25/2019

David M

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Verified resident as of 8/2017

I am very satisfied with the 1800 Oak team. Everyone is kind and courteous, and they offer helpassistance promptly when requested.

Reviewed on: 4/22/2019

Emiliano G

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Verified resident as of 4/2010

Great service front desk and leasing office very responsive.

Reviewed on: 4/6/2019

Daye L

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Verified resident as of 8/2017

I really appreciate all the hard work done by our Community Manager JiRod, the leasing team esp. Flor, and the concierge team Hawa, Eleasa, Kendra, and Iris. I love this community because of these people! The concierge team is particularly impressive and I really hope that all of them will stay.

Reviewed on: 4/5/2019

Fernando G

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Verified resident as of 4/2010

The front desk is always helpful and attentive

Reviewed on: 4/5/2019

Sarah C

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Verified resident as of 6/2018

Great location, staff, amenities, accurate package alerts, quick maintenance.

Reviewed on: 4/3/2019

Nandin Erdene S

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Verified resident as of 8/2016

They are doing great and always nice to everybody.

Reviewed on: 4/3/2019

Alexandra T

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Verified resident as of 4/2010

Professional, helpful, and friendly

Reviewed on: 3/25/2019

Donald J

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Verified resident as of 8/2018

front desk treatment is best I have had at an apartment

Reviewed on: 3/22/2019

Diane M

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Verified resident as of 7/2018

The staff are extremely friendly, knowledgeable, and professional

Reviewed on: 3/10/2019

Addison K. H

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Verified resident as of 7/2017

Everyone is so welcoming and knows my name. No mater when I walk in, I’ll always have a conversation with whomever is at the front desk!!

Reviewed on: 3/7/2019

Aliyah C

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Verified resident as of 2/2019

Some staff members are significantly better than others but overall the staff is great and very attentive to my needs!

Reviewed on: 2/26/2019

Evan H

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Verified resident as of 6/2016

The concierge team is amazing! Always friendly and helpful. JiRod has also been great at addressing issues as quickly as possible.

Reviewed on: 2/25/2019

Gunsenkhorol S

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Verified resident as of 6/2013

Very pleased

Reviewed on: 2/23/2019

John B

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Verified resident as of 6/2012

The concierge and service teams have been have been responsive and helpful when needed. E.g., Ive known Hawo Hassan for the many years she has served as a concierge here, have found her unfailingly resourceful, efficient and considerate when called upon and have been charmed by her ability to create a welcoming, upbeat atmosphere.

Reviewed on: 2/21/2019

Dashzegve A

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Verified resident as of 6/2013

Iris, Kendra, Ava are wonderful. Polite and professional all the time. Thank you for kindness and integrity

Reviewed on: 2/19/2019

Nasanjargal B

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Verified resident as of 4/2014

Our service requests get done pretty quickly.

Reviewed on: 2/12/2019

Mary Ellen C

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Verified resident as of 6/2018

Front Desk Staff is awesome - Iris, Hawa, and Kendra go above and beyond with their cheerful, helpful attitudes. They are consistently kind.

Reviewed on: 2/6/2019

Hans R

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Verified resident as of 5/2018

JiRod is great. Hes an asset.

Reviewed on: 1/27/2019

Esseye H

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Verified resident as of 1/2019

It is amazing apartment and sociable staff members.

Reviewed on: 1/22/2019

Lara M

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Verified resident as of 5/2017

When putting in a service request it’s always done quickly and very well.

Reviewed on: 1/11/2019

Evan S

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Verified resident as of 2/2015

The concierge staff is fantastic—Iris, Hala, Elysa and Kendra are wonderful and essential to making 1800 Oak a good place to live.

Reviewed on: 1/11/2019

Carolina E

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Verified resident as of 3/2016

Howa, Iris, Kendra and Elysea are wonderful. Howa always greets me with a smile in the morning and Iris does the same in the evening. Both make sure we get our packages and are simply wonderful. Kendra and Elysea are also a huge help! Lastly, Fernando is great and very prompt!

Reviewed on: 12/11/2018

Emmet H

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Verified resident as of 1/2018

Well run, good maintenance and amenities, overall quite pleased

Reviewed on: 12/7/2018

Mark S

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Verified resident as of 4/2016

Your concierge and maintenance teams are exemplary -- especially Kendra, Howa, Iris and Yohanes.

Reviewed on: 12/5/2018

Samiah A

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Verified resident as of 3/2017

Any time I have had a complaint or issue, the staff has been quick to respond and very polite and professional in helping me. I’m very satisfied.

Reviewed on: 11/25/2018

Heather R

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Verified resident as of 10/2018

The team has been so friendly so far. Ive felt really welcomed into the building. Everything has been convenient and easy, from lease signing to the move-in process.

Reviewed on: 10/22/2018

Camia R

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Verified resident as of 2/2018

The staff here are very professional and pleasing. They genuinely take care of your needs and go out of the way to make sure your comfortable.

Reviewed on: 10/15/2018

Lisa M

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Verified resident as of 3/2017

Living here has been easy and convenient for our short military stay in the area.

Reviewed on: 8/19/2018

Buldantamir G

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Verified resident as of 12/2007

Many thanks to Team 1800 oak especially we are appreciating Ms Flor.

Reviewed on: 8/8/2018

Shannon T

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Verified resident as of 11/2017

All the members of the front desk are helpful and very friendly.

Reviewed on: 8/5/2018

Michael T

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Verified resident as of 11/2017

EVERYone at the front desk has been amazing! Same goes for Carl, JiRod, and those on the maintenance team!

Reviewed on: 8/1/2018

Erika R

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Verified resident as of 7/2017

Living at 1800 Oak Apartments was a great experience! Very accommodating and friendly staff. I am moving into another Equity apartment building in DC to be closer to a new job and move in with my partner. Overall I had a very positive experience in Rosslyn! Thanks!

Reviewed on: 7/30/2018

Omar L

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Verified resident as of 11/2017

The staff at 1800 N Oak us super helpful. From the morning staff to the late night staff you can always count on everyone to help you with whatevr you need.

Reviewed on: 7/20/2018

Diane M

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Verified resident as of 7/2018

Carl and Flor went above and beyond to ensure I had a successful experience finding the perfect apartment. Thank you!

Reviewed on: 7/17/2018

Rachid A

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Verified resident as of 10/2013

The leasing team is wonderful.

Reviewed on: 7/12/2018

Nicole L

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Verified resident as of 6/2018

Always so friendly and quick to answer questions!

Reviewed on: 7/10/2018

Sarah C

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Verified resident as of 6/2018

Helpful, responsive and kind.

Reviewed on: 7/8/2018

Yiyun Z

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Verified resident as of 5/2018

management team very responsive and the staffs are all extremely friendly

Reviewed on: 6/8/2018

Amanda G

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Verified resident as of 5/2018

I am really impressed with the staff at 1800 Oak. Flor has been nothing but amazing from start to finish. She walked through the floor plan of our apt by video since we were coming from Dallas.When we got there after a nightmare travel day, she brought water and treats up for the dogs while we moved in

Reviewed on: 6/2/2018

Shameka F

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Verified resident as of 10/2017

Welcoming and friendly staff. The staff has gone above and beyond to handle issues that have occurred in a timely fashion.

Reviewed on: 5/29/2018

Zachary F

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Verified resident as of 9/2017

Nice events, friendly staff, and good communication.

Reviewed on: 5/22/2018

Alexa J

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Verified resident as of 6/2016

We had a great time living at 1800 Oak. Well miss this place. Great team, great concierge, efficient maintenance. We decided to buy a condo which is why we are moving.

Reviewed on: 4/26/2018

Daye L

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Verified resident as of 8/2017

JiRod is great. I also appreciate all the hard work that our reception desk staff do. Kendra and Eleasa are particularly kind and exceptionally professional.

Reviewed on: 3/29/2018

Alan S

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Verified resident as of 3/2018

The team is totally awesome. They’re always ready to assist with any issue and they’re always professional and pleasant.

Reviewed on: 3/28/2018

Won Ho C

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Verified resident as of 8/2017

I am very satisfied here! Management is very responsive, kind, and genuinely caring about the well-being of the tenants. I also love the concierge team, including Eleasa, Kendra, Howa, and Iris. I have had the pleasure of being greeted by them every day on my way to and from work. Fernando and the maintenance team are awesome!

Reviewed on: 3/27/2018

Caroline M

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Verified resident as of 7/2016

I love living in 1800 N Oak! Great front desk and awesome location.

Reviewed on: 3/24/2018

William S

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Verified resident as of 3/2018

I have been very impressed by the staff. They continue to be engaging, polite, and welcoming.

Reviewed on: 3/23/2018

Michele H

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Verified resident as of 3/2018

Flor has been an incredible help throughout our move! She exceeded our expectations, was efficient, friendly, and incredibly easy to work with.

Reviewed on: 3/22/2018

Larry S

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Verified resident as of 4/2016

This has been home for 2 years and I am not looking forward to leaving. The staff is wonderful, extremely personable, and very professional. Thank you!

Reviewed on: 3/8/2018

Addison K. H

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Verified resident as of 7/2017

They are very quick to respond to service requests and are always happy in the morning and evening when I come back to my apartment

Reviewed on: 3/5/2018

Amanda M

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Verified resident as of 4/2013

I loved living here at 1800 Oak, and I would definitely continue to live here if I hadnt decided to invest in a condo.

Reviewed on: 3/2/2018

Daniel I

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Verified resident as of 7/2017

concierge staff excellent

Reviewed on: 3/1/2018

Evan H

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Verified resident as of 6/2016

The team is great! Everyone in the office has been extremely responsive, the concierges currently on staff are friendly and helpful, and the maintenance team takes care of work orders quickly.

Reviewed on: 2/27/2018

Anastasiia M

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Verified resident as of 6/2017

The best team and pleasent people.

Reviewed on: 2/26/2018

Camia R

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Verified resident as of 2/2018

I love my new home. Very clean and cozy. The staff are very friendly and efficient. I am so happy about having so many conveniences at the touch of a button or just a few steps away!!

Reviewed on: 2/25/2018

Erika R

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Verified resident as of 7/2017

Concierge staff and maintenance staff have all been extremely accommodating and helpful

Reviewed on: 2/24/2018

Paige W

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Verified resident as of 1/2018

Everyone has been really helpful and willing to make my experience better

Reviewed on: 2/12/2018

Nasanjargal B

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Verified resident as of 4/2014

Team is working well and very responsible. We get informations on time or ahead of the time, whenever we request service it gets completed in very short time

Reviewed on: 2/10/2018

Katherine S

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Verified resident as of 6/2017

Always courteous, answers calls and requests quickly

Reviewed on: 2/9/2018

Erum A

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Verified resident as of 6/2016

Great team! Kind and helpful :

Reviewed on: 1/27/2018

Kelly B

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Verified resident as of 1/2018

Staff is friendly and helpful. Building is clean. Packages are safe. Garage feels safe. Love our apartment and the view. Tenants are friendly.

Reviewed on: 1/23/2018

Hawo H

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Verified resident as of 6/2008

My family and I have had the privilege of calling 1800 Oak Apartments home for the past 9 year and we look forward being here for some more years to come. This building is currently run by the most professional and courteous management team, the most hard working service team and most friendliestmost efficient resident concierges.

Reviewed on: 1/18/2018

Howard S

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Verified resident as of 11/2015

I really enjoyed living here, and thought the concierges were terrific. I have bought a residence, which is why I am moving out. I would not have lived in a different rental property.

Reviewed on: 1/13/2018

Elias G

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Verified resident as of 5/2017

Excellent! Every request service is done on time.We couldt ask for better mgmt.

Reviewed on: 12/26/2017

Mark S

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Verified resident as of 4/2016

The concierges, especially on the weekend, are pleasant, helpful and take the time to get to know us. Maintenance requests are handle quickly and professionally. The common areas are kept in pretty much pristine shape.

Reviewed on: 12/6/2017

Eugenia T

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Verified resident as of 11/2017

Very professional team. Flor has been an amazing point of contact here!

Reviewed on: 11/20/2017

Yvan T

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Verified resident as of 9/2017

very positive and helpful!

Reviewed on: 9/26/2017

Christine M

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Verified resident as of 8/2017

The service is excellent!

Reviewed on: 9/11/2017

Nicholas Z

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Verified resident as of 7/2017

Very responsive and professional.

Reviewed on: 8/16/2017

Erika R

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Verified resident as of 7/2017

The staff at 1800 Oak have been extremely patient and helpful since I have moved in! I had a few mishaps with my move and everyone has been incredibly understanding. I am very, very happy so far!

Reviewed on: 8/4/2017

Jessica W

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Verified resident as of 7/2017

This is our first time living in an apartment so we had our worries but the 1800 Oak Management and Leasing team has helped us every step of the way. They have answered all our questions and managed our move in process very smoothly. They have been so welcoming, and we are looking forward for the rest of our stay at 1800 Oak.

Reviewed on: 7/30/2017

Stephen D

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Verified resident as of 7/2017

Friendly helpful staff Love our apt...incredible view

Reviewed on: 7/28/2017

Kevin U

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Verified resident as of 6/2017

Very nice, peofessional, and stress free

Reviewed on: 7/9/2017

Kasey S

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Verified resident as of 6/2017

Everyone has been so friendly and helpful!

Reviewed on: 6/27/2017

Julia S

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Verified resident as of 6/2017

The team has been very welcoming and helpful during the move in process.

Reviewed on: 6/27/2017

Mudit S

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Verified resident as of 7/2015

Concierge and Engineering employees are very friendly and helpful.

Reviewed on: 6/3/2017

Miranda T

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Verified resident as of 7/2010

Reliable concierge, great amenities and location! Will miss 1800 Oak

Reviewed on: 5/25/2017

Tyson M

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Verified resident as of 3/2017

Nothing but positive, professional interactions thus far. The building stays clean and quiet.

Reviewed on: 4/16/2017

Shaun H

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Verified resident as of 2/2017

It is with deep sadness we have to relocate to New York City because of work opportunities. We are excited to stay within the Equity family as we make our move.

Reviewed on: 4/5/2017

Adam F

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Verified resident as of 5/2016

Service requests are handled quickly and well.

Reviewed on: 2/14/2017

In Hyuk L

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Verified resident as of 8/2016

Very satisfied with the managers at 1800 Oak apartments.

Reviewed on: 9/6/2016

Daniel I

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Verified resident as of 7/2016

Dan Burkes the leasing consultant who handled our lease was the perfect combination of professional and friendly. Not only was he totally up to the task from a professional sense (generating good lease terms and staying communicative), he also made us feel welcome from the beginning. His warm and friendly demeanor was the main selling point for us to chose the 1800 Oak community. Dan is always on top of maintenance concerns, etc. He always waives when one of us enter the building or otherwise run into him. Beyond that, the concierge staff is extremely hard working and helpful in all regards. Ultimately we are extremely happy with the building. We hope to see favorable renewal terms for next year.

Reviewed on: 8/18/2016

Xiaotong J

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Verified resident as of 6/2016

I like this apartment for its convenient location, well-maintained facilities and comfortable environment and appreciate the helpful and friendly associates working here.

Reviewed on: 7/24/2016

Nona D

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Verified resident as of 9/2015

This is a great property to live in. The staff are always very professional and friendly. It is always clean. The convenience store on the ground floor has been a real blessing.

Reviewed on: 7/21/2016

Howard S

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Verified resident as of 11/2015

I have found staff and maintenance service to be excellent, and that's quite important.

Reviewed on: 6/29/2016

Loren M

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Verified resident as of 11/2013

I want to stay at 1800 OAK for a number of years and I hope that can be the case.

Reviewed on: 6/7/2016

Julian F

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Verified resident as of 9/2015

Almost through my second year in the community. Definitely enjoyed it so far and have enjoyed the staff much more now than when I first moved in. Have certainly recommended the community to friends moving into the area.

Reviewed on: 5/11/2016

Nicole V

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Verified resident as of 7/2014

The concierge are always lovely people and make to brighten my day.

Reviewed on: 2/29/2016

Peter K

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Verified resident as of 7/2014

Thanks for caring and putting effort into your service! It shows.

Reviewed on: 2/27/2016

Michael K

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Verified resident as of 7/2015

It has been a wonderful experience both living at 1800 Oak and dealing with the staff here!

Reviewed on: 2/18/2016

Matthew S

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Verified resident as of 6/2014

My experience with 1800 Oak has been nothing but positive--largely thanks to the help of the outstanding concierge staff and the maintenance men. They have always been extremely helpful and friendly in every possible way and have made my stay here very comfortable and enjoyable.

Reviewed on: 2/12/2016

Farha S

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Verified resident as of 3/2015

The office, concierge and maintenance personnel are a cohesive team that get the job done -- simply excellent customer service. Great job everyone! Thanks to each of you as well for your personal attention after my dog passed away.

Reviewed on: 1/19/2016

Rachid Z

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Verified resident as of 11/2015

Thank you , I like to say that KYLE was and probably still a very professional in all the ways , people like him make the resident feel comfortable from a day one and I thank him from the bottem of my heart .

Reviewed on: 11/27/2015

Audrey E

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Verified resident as of 10/2015

We are very happy living in this community. The leasing office and concierge staff are very kind and helpful. Our apartment is great although the carpet has a lot of stains. We definitely recommend this community to our friends and we love the location.

Reviewed on: 11/12/2015

Patrick B

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Verified resident as of 10/2015

Our move in experience was spectacular and the staff was very professional and attentive. This was one of the easiest moves I have made. So far I have been greatly enjoying my apartment!

Reviewed on: 10/25/2015

David K

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Verified resident as of 9/2015

The concierge and office staff are incredibly friendly, helpful, and courteous.

Reviewed on: 10/22/2015

Lkhamjav A

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Verified resident as of 2/2003

1800 Oak office staff and maintenance team provide excellent service. They have quick response for the request with quality of performance. Also, the team organize wonderful social activities. Thank you for the comfortable place to live.

Reviewed on: 9/25/2015

Crystal S

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Verified resident as of 7/2015

The staff, especially Shannon, with whom I dealt extensively, have been incredibly helpful, kind, and reaponsive. My experience here has been overwhelmingly positive.

Reviewed on: 8/22/2015

Omar W

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Verified resident as of 10/2013

The Staff here at 1800 Oak are second to none, I'm more grateful towards the consistency put forth by the staff to make every long day of work forgotten upon my return home in so many ways. They exemplify how apartment living should be.

Reviewed on: 5/20/2015

Ashley M

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Verified resident as of 10/2012

Everyone and everything is GREAT!

Reviewed on: 5/14/2015

Sharon C

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Verified resident as of 3/2015

Staff is great and very friendly. Maintenance was very responsive when I had a hot water problem.

Reviewed on: 4/29/2015

Kevin G

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Verified resident as of 3/2015

Excellent experience overall. Shannon Casserly was a fantastic resource and very helpful.

Reviewed on: 4/23/2015

Amanda H

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Verified resident as of 1/2015

The Oak Apartments staff is wonderful! I always look forward to coming home because the people are so friendly and always willing to help! Especially Ashley, Kendra and Hawo! Thank you for making my moving experience so amazing!

Reviewed on: 3/2/2015

Ryan M

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Verified resident as of 7/2013

The staff have always been incredibly helpful and friendly. I always enjoy chatting with staff when they and I have time. If I ever have any issues with maintenance requests, they are always handled within a few hours.

Reviewed on: 2/25/2015

Wenying W

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Verified resident as of 7/2009

I always think about that this apartment is my HOME.

Reviewed on: 2/4/2015

Matthew S

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Verified resident as of 6/2014

Great place to live! Keep up the good work concierge/office staff!

Reviewed on: 2/2/2015

Michael V

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Verified resident as of 6/2014

The front staff is amazingly helpful and nice. We love them and they make this a nice place to come home to every night!

Reviewed on: 1/29/2015

Carla B

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Verified resident as of 11/2014

The management left a very nice note in our apartment welcoming us to the building. Really appreciated that. Also, the front desk staff is very professional always greets us warmly. So nice to see such friendly faces when moving into a new place!

Reviewed on: 12/12/2014

Jenna M

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Verified resident as of 10/2014

Shannon Casserly, the leasing agent with whom I worked, went above and beyond all expectations to make sure that my move-in went smoothly and I was happy with my apartment. I had a few lease terms that I was concerned about that she helped me understand and feel comfortable with. The day I moved in, there was an issue with the floor plan that I had originally chosen and my furniture did not fit. She immediately found me a different unit - no hassle, no stress. She is polite and enjoyable to work with, knowledgeable about her job and the property, and extremely responsive and professional.

Reviewed on: 11/21/2014

Craig M

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Verified resident as of 3/2014

The concierge staff is terrific. Ashley, Howa, Kendra, Romaine and Alisa are all professional, courteous, helpful and an asset to Equity Residential.

Reviewed on: 11/14/2014

Amenah F

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Verified resident as of 3/2014

Romaine and the rest of the front desk team are great, always professional and dealing with all situations (even those not of their duties) quickly and with a smile on her face. She is the best!

Reviewed on: 10/16/2014

Hovey D

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Verified resident as of 8/2014

Eury has been a pleasure to work with and is a great asset to your business!

Reviewed on: 10/1/2014

Matthew S

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Verified resident as of 6/2014

So far, Archstone Rosslyn has been everything I wanted it to be and more! Wonderful staff, facilities and excellent location!

Reviewed on: 7/28/2014

Bayarkhishig S

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Verified resident as of 11/2013

I find the Concierge staff to be exceptional with special acknowledgements and praises for Romaine and Ashley! They are a wonderful addition to Archstone Rosslyn, it has been a pleasure interacting with them.

Reviewed on: 6/14/2014

Omar W

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Verified resident as of 10/2013

The staff here has consistently put forth every effort possible to help me embrace my apartment and community.They define the know how of what community living is all about, great team

Reviewed on: 5/14/2014

Suite S

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Verified resident as of 10/2008

Love working with the staff and maintenance team! Everyone is wonderful!

Reviewed on: 5/13/2014

Simon F

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Verified resident as of 10/2011

Romaine, Kendra, Ashley and Hassa are GREAT!!!!!

Reviewed on: 5/10/2014

Victoria B

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Verified resident as of 8/2013

Location honestly can't be beat. And living here is so comfortable. My roommate and I are so glad we chose to move here.

Reviewed on: 3/22/2014

Andrew B

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Verified resident as of 2/2014

Great community and staff.

Reviewed on: 3/1/2014

Ramon F

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Verified resident as of 12/2012

We are extremely satisfied with the experience of living here. The quality of services and the great attitude of the staff made a remarkable experience for us. Thanks!!

Reviewed on: 2/28/2014

Heather S

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Verified resident as of 5/2013

Eury has been great to deal with during my move in and out. The concierge staff is always friendly... Especially Ashley. I hope to move back after my deployment!

Reviewed on: 2/25/2014

Dalton A

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Verified resident as of 5/2011

Ashley (last name unknown), who is present at the front desk most weekday mornings, is very professional, pleasant, and appropriately oriented toward customer sensitivities. She is a true asset to your organization.

Reviewed on: 12/30/2013

Richard B

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Verified resident as of 4/2013

Overall very satisfied.

Reviewed on: 12/2/2013

Stephen S

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Verified resident as of 3/2012

My wife and I loved living at the Archstone Rosslyn and we will truly miss it, however we are also excited to start a new chapter of our lives in our first home. Thanks for the memories!

Reviewed on: 10/8/2013

Eileen K

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Verified resident as of 2/2013

Eury in the office staff is very helpful and really knows customer service. I know I can go in and ask her anything and she will know the answer or find out for me. I really appreciate having office staff like that! Maintenance is the best too always prompt and very knowledgeable on how to fix anything. That is most important too.

Reviewed on: 9/25/2013

Gerald P

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Verified resident as of 2/2013

For me, the location is unbelievable superb. The staff at the front desk - Howa, Ashley, Romaine (I know them the best) are over-the-top great! They truly make it feel as if I'm 'coming home' each night. Keep up the good work.

Reviewed on: 9/6/2013

Gary F

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Verified resident as of 9/2011

We have really enjoyed living here the past two years. Everyone I have interacted with on the staff has been very helpful and friendly (that includes the maintenance men and ladies in housekeeping). This first showed up the when we were looking at apartments and spoke with Ashley. Your staff seemed much more professional than at any of the other places we looked.

Reviewed on: 8/28/2013

Kalev L

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Verified resident as of 7/2013

Overall extremely happy with the complex, especially the assistance of the staff with handling my packages and deliveries and other help given that I was moving in while traveling for 2 weeks, including international travel. Very friendly and professional staff - completely opposite some of the online reviews that had negative views on the building from the previous management, I've been extremely happy with Archstone's running of the building, the staff in particular are top notch, extremely friendly, and extremely willing to help and make everything great.

Reviewed on: 8/8/2013

Eugene F

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Verified resident as of 10/2008

I can't help but praise the concierge staff. Very professional and always helpful!

Reviewed on: 8/8/2013

Melissa G

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Verified resident as of 5/2013

Our leasing agent Mr. Victor Dupont was very helpful and friendly. He made our experience choosing Equity a very pleasant one.

Reviewed on: 6/28/2013

Heather S

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Verified resident as of 5/2013

I am very happy with my apartment and my experience here!

Reviewed on: 6/22/2013

Michelle M

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Verified resident as of 4/2013

I absolutely love living here. Staff is SO kind.

Reviewed on: 5/27/2013

Liviu N

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Verified resident as of 4/2013

A great thanks to Victor Dupont for his professionalism and superb customer service approach, resulting in a great move-in experience.

Reviewed on: 5/26/2013

Farha S

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Verified resident as of 4/2013

I usually stay away from apartment communities, and prefer to rent from private owners. However, despite my recent difficult moving experience (just before I found this community), dealing with the leasing staff and the concierge staff at Archstone Rosslyn was far more satisfying than I could have imagined. Everyone I came in contact with made sure I had exactly what I needed. I realize this is not part of their job - to play 'therapist,' but I especially appreciate that everyone listened to my concerns, and showed empathy for my recent bad luck finding a home. Thanks!

Reviewed on: 5/22/2013

Eugene F

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Verified resident as of 10/2008

Our concierge staff is excellent and makes living here very enjoyable.

Reviewed on: 5/6/2013

Weiyi W

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Verified resident as of 8/2012

Vert nice appartment. Will definitely recommend it to my friends. Hope there are discount for residents who renew the contract.

Reviewed on: 3/10/2013