Yes, the maintenance staff and office staff are always kind and very helpful
Reviewed on: 10/13/2023Always communicates and gets the job done
Reviewed on: 10/11/2023Great place to live!
Reviewed on: 10/10/2023Very good and always have a quick response with any questions I needed or help with anything whether it was for the apartment or financially.
Reviewed on: 9/27/2023Angela was such a pleasure to work with. Made my move in process so easy
Reviewed on: 9/26/2023They were great
Reviewed on: 9/23/2023Its been a great 3 years!
Reviewed on: 9/20/2023Very professional and easy to work with staff
Reviewed on: 9/11/2023We've been happy so far. Well taken care of, a pretty quiet community as well.
Reviewed on: 8/25/2023Very helpful, quick and responsive
Reviewed on: 8/18/2023Taylor was very helpful in answering questions prior to our move in date. Since arriving she has also been helpful with whatever has been needed.
Reviewed on: 8/11/2023The staff has been helpful and knowledgeable which made the move in process pretty easy
Reviewed on: 6/23/2023Knowledgeable when answering questions.
Reviewed on: 6/1/2023Every person that Ive spoken with has been incredibly helpful. They care and are willing to do what they can to help fix any problems.
Reviewed on: 5/31/2023Living at Town Square was the most beautiful experience I ever had. I love the neighborhood and the apartment. I recommend this property 100 . Thanks to the leasing and maintenance team to work harder and keep the property in very good condition.
Reviewed on: 5/5/2023The team is friendly and helpful. I have had only positive interactions with the apartment employees so far.
Reviewed on: 5/1/2023They have responded and expedited my request professionaltimely.
Reviewed on: 4/29/2023Living here has been great. Iím moving because of an unexpectedly job relocation. I appreciate all the help and efforts of the staff, maintenance, and the cleaning men in the morning who clean up the grounds. My deck is super peaceful, I canít believe Iím going to be leaving right when everything is blooming. Thanks for a good 6 months!
Reviewed on: 4/25/2023The apartment leasing staff were friendly and helpful answering questions. I have never had an issue with broken appliances, insects in my home, or other nuisances. The gym is nice in a pinch. I believe living here is good experience.
Reviewed on: 4/21/2023Super nice and welcoming!
Reviewed on: 4/21/2023I will stay if there is even the slightest change in my circumstances. This is the best most beautiful place I have ever lived.
Reviewed on: 4/20/2023Brenda, Taylor, Tiana, Kyle and Team are absolutely stellar!
Reviewed on: 4/19/2023Living at Town Square at Mark Center is a good experience. I havent problems and spare maintenance issues were resolved properly. I wonder to stay living in this community in a 1bedroom-1bathroom apartment.
Reviewed on: 4/8/2023Very Professional
Reviewed on: 11/30/2022The office team always responds fast. Maintenance requests are always done correctly and quickly. My only reason for moving is I needed more space. If I didn’t I definitely would’ve renewed for another year.
Reviewed on: 11/30/2022Everyone has been super helpful and nice. If I need anything I know it will get taken care of without an issue
Reviewed on: 11/14/2022The Team does an exceptional job at managing the community
Reviewed on: 4/27/2021The Team does an exceptional job at managing the community
Reviewed on: 4/27/2021Whenever I have an issue it is handled right away. The service is always respectful and friendly
Reviewed on: 4/18/2021Whenever I have an issue it is handled right away. The service is always respectful and friendly
Reviewed on: 4/18/2021Ive enjoyed living here. Its a clean and friendly environment. I love the view and location. The support staff is great!
Reviewed on: 4/8/2021Ive enjoyed living here. Its a clean and friendly environment. I love the view and location. The support staff is great!
Reviewed on: 4/8/2021It’s really nice. I’m so happy to be a part of this community.
Reviewed on: 3/30/2021We want to thank Brenda for being amazing. She helped us every step of the process and made us feel so welcome here.
Reviewed on: 3/24/2021Delena Swaby is a True Professional and is doing a phenomenal job!!
Reviewed on: 3/23/2021Service requests have so far been addressed very quickly.
Reviewed on: 3/7/2021Service always addresses issues quickly and professionally
Reviewed on: 3/7/2021I love my new townhome and the community. My neighbors are friendly and it is a quiet neighborhood. I also like the weekly food trucks and gym facility.
Reviewed on: 2/22/2021From the first day to signing lease , Brenda was great. She’s the perfect example of how a leasing agent should be.
Reviewed on: 2/14/2021Any question i have or any issue they are resolved quickly
Reviewed on: 1/24/2021Maintenance is always very responsive and very quick to assist. The office is always available anytime we needed a parking pass or had a maintenance issue. We’ve been living here for three years and really enjoy this complex.
Reviewed on: 12/24/2020The team at Town Square is very helpful, knowledgeable, and caring about questions, recommendations, situation.
Reviewed on: 12/23/2020The best community
Reviewed on: 12/2/2020My experience so far here has been great. From the beginning of the process up until the day I received my keys. Angelina was great as far as helping me find the perfect apartment for me. I’ve toured multiple apartment complexes and I can say that Town Square at Mark Center was the most efficient in terms of virtually setting things up.
Reviewed on: 11/6/2020Really good. I like the virtual events that have been planned and how active the leasing office has been with email updates etc.
Reviewed on: 10/16/2020Excellent management and staff. They do care, and show it. I have rented here three times, and have sent two others here who have rented also. Quiet and convenient, clean and conservative. Thank you!
Reviewed on: 10/1/2020The team has always been open to answer our questions and requests to the best of their abilities. If they don’t know something, they find the answer
Reviewed on: 9/20/2020Our first two weeks has been amazing at Town Square. from Delena helping us with apartment showing to a few maintenance request I have had and how promptly it has been solved, I have had a five start experience living here. Will definitely recommend this place to anyone looking for a nice and quite neighborhood home.
Reviewed on: 9/18/2020Troy is awesome. He’s been very helpful several times. Even picked up my coffee when I had go out of town on short notice. Great staff!
Reviewed on: 9/14/2020Generally your team is very responsive and your staff is very friendly.
Reviewed on: 9/11/2020I’ve loved living at Equity but as my offices changed I need to be closer to work for my commute. Otherwise I would have loved to stay at Town Square. Also if there was Equity Residential closer to work I would have transferred to that complex.
Reviewed on: 8/15/2020They have been very helpful and quick to respond. The maintenance workers have been quick and efficient.
Reviewed on: 8/11/2020Weve absolutely loved this community! We are moving cross country but otherwise would have loved to stay.
Reviewed on: 8/10/2020The apartment is very nice and the apartment is very clean and well kept. The staff is very helpful and very professional. The complex is nice and quiet and a nice place to live. I will recommend it to others.
Reviewed on: 7/26/2020The team has been responsive and professional.
Reviewed on: 7/23/2020Troy is in the top five reasons of why I chose Town Square. I toured half a dozen other properties and he was the only one who talked to me like a human and not a dollar figure.
Reviewed on: 7/17/2020I have nothing to complain about! The staff is always super nice, very responsive, the entire property is very well maintained. I feel safe here and like coming home.
Reviewed on: 6/27/2020Love the team, been here 7 years!!
Reviewed on: 6/26/2020Great location. And, love the neighborhood feel. The apartment is well laid out and for me I have a terrific view of the Preserve beside and behind my building. Its wonderful.
Reviewed on: 6/22/2020The team is and have always been wonderful
Reviewed on: 6/16/2020Taylor was so helpful! Specially during this difficult pandemic time, she made my moving process so easy!
Reviewed on: 6/11/2020Even though my move out process, Taylor and Rob go above and beyond to make my experience a great one.
Reviewed on: 6/10/2020Communication has been tremendous, haven’t had any complaints in our new apartment.
Reviewed on: 6/10/2020I loved living at Town Square! I felt safe and the location was perfect. Leasing and maintenance staff were always professional and attentive. I would highly recommend this community.
Reviewed on: 6/4/2020Every member has been able to be very responsive and customer oriented to promote a warm loving community to live in!
Reviewed on: 5/24/2020We have absolutely loved our time living here. We could not be happier with the community and the staff.
Reviewed on: 5/15/2020The staff at this facility are extremely professional. The community itself has so much potential because of the variations in housing. Great place to live. Delena is responsive and always positive.
Reviewed on: 5/4/2020Troy HAS ALWAYS been professional, communicative and has followed up with me in every stage of the leasing and move in process. He promptly returned my emails and is an overall FRIENDLY person. You made a great hire!
Reviewed on: 4/28/2020I really value both Ariane and Troy’s efforts into helping us getting an apartment both times we applied. They helped us pick out the right apartment and showed it to us multiple times which I really appreciate. Overall, all of my expectations were met and I was really happy when both of them helped me out
Reviewed on: 4/22/2020Great apartments, amazing team. Robert is always there to help. Thank you Town Square.
Reviewed on: 3/7/2020This is a great community with beautiful, spacious apartments at a great location. The leasing and service team have made my living experience here wonderful.
Reviewed on: 2/7/2020Whenever I’ve needed assistance, the team has been very helpful and receptive to my questions and complaints, which has been great.
Reviewed on: 11/11/2019Delena and Paul are excellent staff members
Reviewed on: 10/30/2019Troy was outstanding and was always there to answer questions and moreover, offer suggestions. We are very happy!!!
Reviewed on: 10/23/2019Management team is top notch. Repairs are done timely, and courteously.
Reviewed on: 10/18/2019Anyways helpful and professional
Reviewed on: 10/16/2019Troy is a phenomenal person. His personality alone made us want to sign the lease immediately and not look elsewhere. His dedication, knowledge, and kindness made us keep coming back to Town Square at Mark Center four additional times. He answered all our questions, address our concerns, and kept us in the loop with any openings.
Reviewed on: 10/15/2019Everyone in the office has been very helpful and kind.
Reviewed on: 10/9/2019Troy has been absolutely great! He is quick to answer any of our questions and help us out in anything we have needed!
Reviewed on: 9/17/2019Anytime I have a concern or maintenance issue, they take care of it immediately.
Reviewed on: 9/15/2019The complex is impeccably clean, they are quick to send out an informational email about the ongoings of the complex, and their maintenance crew always does an amazing job fixing things in the apartment.
Reviewed on: 9/9/2019The staff is friendly and very helpful when I interact with them.
Reviewed on: 8/25/2019Troy was very helpful with our move from out of state.
Reviewed on: 8/18/2019Very polite and professional. Always take care of any maintenance request in a timely manner.
Reviewed on: 7/24/2019Its been a pleasure living at Mark Center 1.
Reviewed on: 7/9/2019Troy and each agent that I interacted with was a pleasure to deal with
Reviewed on: 6/23/2019Always attentive to our needs and request. Seems to enjoy work and helping clients.
Reviewed on: 6/7/2019Town Square Rocks!!
Reviewed on: 6/4/2019Love this community. Excellent management. Moving because I got married and my wife’s job is in Annapolis.
Reviewed on: 5/29/2019They answer any questions we have. They make things easy getting parking passes, updating parking passes, etc..
Reviewed on: 4/29/2019The leasing and management team is awesome. Haley has helped us immensely with our move in needs!
Reviewed on: 4/26/2019The staff and maintenance are very responsive and professional.
Reviewed on: 4/19/2019The team is amazing! Especially Troy and Haley!
Reviewed on: 4/18/2019I love Town Square! My wife and i enjoyed both of the units weve lived in and hate to leave. Our family is growing in size and we need more space.
Reviewed on: 4/18/2019Service requests are always dealt with in a timely manner.
Reviewed on: 4/6/2019I love it here! I have no true complaints. The maintenance men are awesome and come so promptly! I wish the rent was lower but overall love it here!
Reviewed on: 4/5/2019Your team has been very helpful with me throughout the process living in the apartment complex. I am very thankful for the time you all have taken to help me.
Reviewed on: 3/30/2019Love everyone on the maintenance team and leasing team.
Reviewed on: 3/27/2019Rob, team, thank you. I appreciate your honesty, integrity, and professionalism and customer service.
Reviewed on: 3/26/2019Great place to live and sad to leave!
Reviewed on: 3/22/2019Awesome service, great people
Reviewed on: 3/22/2019So far I don’t have any complaints, and everything is great..
Reviewed on: 3/14/2019Very responsive and easy to work with.
Reviewed on: 3/13/2019The team has been extremely helpful throughout the move-in process, keeping us informed of everything we need to know and making sure everything is taken care of for us.
Reviewed on: 3/11/2019When service requests are made, they always follow through and get job done
Reviewed on: 2/26/2019Everyone has been extremely helpful and polite.
Reviewed on: 2/1/2019Everything about this apartment complex is awesome. I love living here. The location, the people, the interesting events the team holds for residents. The list goes on and on. I definitely recommend choosing Town Square at Mark Center if you want to live somewhere that feels like home!
Reviewed on: 2/1/2019Fast and efficient service to fix the fireplace.
Reviewed on: 1/19/2019We are enjoying the neighborhood feel of living. Without the worry of homeowner issues.
Reviewed on: 1/15/2019All the service requests I have submitted have been taken care of in a timely and efficient manner. I do appreciate that very much. Thank you.
Reviewed on: 1/14/2019I enjoyed living here, it was just time to purchase my own home.
Reviewed on: 1/5/2019Shenna is the best!!! She help us a lot!!!
Reviewed on: 1/3/2019Always helpful and pleasant!
Reviewed on: 12/19/2018thank you for being so helpful upon move in and sorting out a couple of move in issues with the townhome, always helpful and you always act quickly upon request and questions! thank you
Reviewed on: 12/11/2018Every person on this staff has been great
Reviewed on: 12/10/2018It has been a pleasure living at Town Square and will certainly miss this place. The time has come that I must move on to my new residence.
Reviewed on: 12/1/2018We loved our apartment. The layout was exactly what we wanted! We would have stayed but are moving to live closer to work
Reviewed on: 11/28/2018All repairs are met I a timely manner, no issues
Reviewed on: 11/27/2018Great experience.
Reviewed on: 11/27/2018From my initial search for an apartment until my actual move-in, the staff has been amazing. Jason and Imanis customer service is beyond exceptional. Delena is the reason I decided to live at Town Square at Mark Center. Her professionalism is impeccable.
Reviewed on: 11/24/2018Quality staff who took the time to help us find the right home.
Reviewed on: 11/18/2018The team is extremely friendly and helpful
Reviewed on: 11/17/2018The Town Square Team is AWESOME! From the start of my application to now they have been nothing but the Best! Thanks Everyone!
Reviewed on: 11/9/2018Very helpuful
Reviewed on: 11/4/2018As always excellent job. Thank you
Reviewed on: 10/19/2018The new leasing manager has been great in responding to our concerns when contacted
Reviewed on: 10/17/2018I am looking to move to another state to be closer to my family. Great apartment, tons of space, awesome kitchen! Really great place but just personal reasons to leave!
Reviewed on: 10/4/2018Robert and his team were always courteous and helpful. My appreciation and gratitude goes their way.
Reviewed on: 9/22/2018The Town Square Team at Mark Center was very attentive and accommodating to our needs. I have had at least 3 team members reach out via e-mail or call asking if we moved in okay.
Reviewed on: 9/19/2018Love the team thanks for everything-
Reviewed on: 9/8/2018Very helpful
Reviewed on: 9/7/2018The team always works together to resolve any issues that arise, which is great.
Reviewed on: 9/3/2018Great apartment and experience. Relocating for personal reasons
Reviewed on: 8/13/2018Chelsea was amazing to work with. She was very quick with her responses and very enjoyable to talk with.
Reviewed on: 8/10/2018The staff are quick to answer any questions and resolve any issues I may have had.
Reviewed on: 7/26/2018We’re satisfied with the living condition of the property. Helpful and friendly office staff and maintenance personnel. Management response to issues quickly.
Reviewed on: 6/15/2018Outstanding dedication and true caring by all the staff members to find solutions to the any issue
Reviewed on: 6/13/2018Everyone has been great
Reviewed on: 6/13/2018So far I have enjoyed living at Town Square. Its a nice, clean, friendly, and conveniently located community.
Reviewed on: 6/13/2018Robert is a great manager. He is very knowledgeable, respectful, and kind.
Reviewed on: 6/7/2018We are moving into a townhouse in the community!
Reviewed on: 6/7/2018Ive only ever dealt with Sarah and I must add, she is the best!
Reviewed on: 6/5/2018Everyone at the front office is genuinely friendly and respond very quickly to all emails.
Reviewed on: 5/27/2018Everyone has been very pleasant and friendly.
Reviewed on: 5/26/2018Every request or question I’ve had has been promptly addressed in a professional manner.
Reviewed on: 5/17/2018The front office always take care of my situations ASAP
Reviewed on: 5/3/2018Always The team is very friendly and helpful
Reviewed on: 4/28/2018yes, always polite and willing to accomplish what ever the issue may be
Reviewed on: 4/16/2018I appreciate both Managers Chris and Robert, you both have been super about our needs and life events and I appreciate you both very much.
Reviewed on: 3/29/2018Very satisfying living here. We love the space. Its very quiet
Reviewed on: 3/27/2018I have no compliants with Town Square Management or Facilities. Management is always knowledgeable, courteous and thoroughly professional.
Reviewed on: 3/24/2018I am happy to say it was nice too have lived here for the passed 2 years. I made some friends I will miss. The men and women that works for you do a great job. My work is done here. N. C. is home I wont miss the traffic.
Reviewed on: 3/19/2018Very quick response for any kind of issues Ive had with the apartment. The maintenance staff is very friendly and responds quickly. Very clean and updated apartments and townhouses.
Reviewed on: 3/9/2018Meg was amazing at listening to my needs and showing me options that were best for me. She was very helpful with the whole process.
Reviewed on: 3/5/2018Very friendly and helpful to our questions and issues that came up at first. We have since settled in nicely!
Reviewed on: 3/4/2018Sarah has been a great help throughout the process. Thank you team Town Square!
Reviewed on: 3/3/2018Every time I have needed anything, the team always responds right away.
Reviewed on: 3/1/2018All the staff and repair people are always very friendly and helpful, even with my grandkids when they visit. All repairs have been done quickly and to my satisfaction.
Reviewed on: 2/14/2018All of my interactions have been very pleasurable and helpful.
Reviewed on: 2/12/2018The team has been very responsive to our needs and working with us during the move in process. Chelsea, Jason, and Sara have been absolute rockstars in ensuring we’ve had the best experience!
Reviewed on: 2/12/2018We feel so lucky to have landed here after moving 2,200 miles and moving will be bittersweet. The service is amazing and everyone is incredibly friendly. Location, amenities, pricing, all wonderful. Unfortunately, new job forcing a move.
Reviewed on: 2/1/2018Great community and awesome maintenance crew. Loved living here. Moving because its closer to work.
Reviewed on: 2/1/2018The team, especially Ms Chelsea Brennan, is wonderful -- knowledgeable, professional, and courteous!
Reviewed on: 1/24/2018Theyre very cooperative and are willing to go the extra mile
Reviewed on: 1/21/2018They knew what to do and fixed it easily.
Reviewed on: 1/19/2018They really helped us understand the process for the application all the way to move in. Not only that by they were also very welcoming and patient with us.
Reviewed on: 1/19/2018Danielle has been a great help in getting settled in to my new apartment.
Reviewed on: 1/18/2018The front office team has been superb!
Reviewed on: 12/28/2017Happy to have town square as my home
Reviewed on: 12/18/2017I absolutely love the leasing staff, very personable. I really get they try to foster a sense of community here and i feel that’s
Reviewed on: 12/18/2017Very well. When things need fixed in apartment they are fixed in a timely manner
Reviewed on: 12/6/2017Very responsive to inquiries and request.
Reviewed on: 12/1/2017Responsive to requests for repairs, extremely friendly.
Reviewed on: 11/27/2017Ive never had a bad experience here and everything we have requested to be serviced was handled in a timely manner.
Reviewed on: 11/22/2017I love the community and immediate response to any inquiries
Reviewed on: 11/19/2017Awesome team at the clubhouse and the maintenance team. Always on top of everything. Thank you!
Reviewed on: 11/18/2017I am extremly satisfied so far. I had a few issues when I moved in and they were addressed very quickly.
Reviewed on: 11/6/2017This is one of the best communities I’ve lived in. The whole process from start to finish was a breeze thanks to Meg
Reviewed on: 10/28/2017I appreciate the communication.
Reviewed on: 10/18/2017Quick to respond to any issues you have
Reviewed on: 10/9/2017So far all my questions have been answered thoroughly, very pleased.
Reviewed on: 10/8/2017Chelsea is amazing. She is a so kind and sweet, she was a huge factor in our decision to move in.
Reviewed on: 10/7/2017I always receive pleasant and speedy service thank you
Reviewed on: 10/3/2017Very pleased with the over all team experience. Also the apartment is outstanding. We planed to stay for a while. Just moved in a few weeks now. We very much like it. Thank again
Reviewed on: 9/29/2017Lauren was amazing during the movr on process answered all my questions and made moving cross country a breeze.
Reviewed on: 9/25/2017Great community with great service and awesome amenities! Just happened to fall into a job in a different location but definitely loved it while we were here!
Reviewed on: 9/15/2017The leasing team is amazing!
Reviewed on: 9/15/2017Maintenance was quick to respond to service request and leasing office has been super helpful.
Reviewed on: 9/11/2017Very pleasant, caring and helpful.
Reviewed on: 9/9/2017Loved the location and my place and the community are beautiful - I bought a home otherwise I would have stayed.
Reviewed on: 8/15/2017The leasing office staff is very responsive.
Reviewed on: 8/7/2017Town Square living was the best. Well maintained and clean, friendly managers, and quick response with maintenance issues.
Reviewed on: 8/1/2017Very well kept grounds, quick maintaince and plenty of amenities
Reviewed on: 7/26/2017Everything has been great and all our questions have been answered. Everyones been really nice and welcoming.
Reviewed on: 7/23/2017The team has been extremely responsive to our needs and requests.
Reviewed on: 7/12/2017Great place to live, very quiet very close to everything. I wish they had townhouses or condominium you could purchase.
Reviewed on: 7/9/2017We were looking for a place to live temporarily while waiting for a space to become available in the retirement community we had chosen. Town Square at Mark Center has exceeded our expectations. It is a friendly neighborhood that is well maintained with lots of trees. We recommend it. We have been very comfortable in a townhouse here.
Reviewed on: 6/19/2017Prompt to fix issues, and keep the community very clean. I enjoy the atmosphere and my neighbors.
Reviewed on: 6/9/2017Thus far, living at Town Square has been a great experience. The staff are friendly and helpful. Anything I have needed has been handled with promptness, patience and care.
Reviewed on: 6/9/2017Maintenance is awesome.
Reviewed on: 5/29/2017We love this community, the office has gone beyond expectations, were very grateful!
Reviewed on: 5/19/2017Move in was very easy and all paperwork was explained and taken care of beforehand.
Reviewed on: 5/14/2017The entire team at Town Square was extremely friendly and helpful, particularly Nanette. Nanette was always very patient, responsive, and thorough whenever I had questions. She and the team left me with a very positive impression of the community and is ultimately why I chose Town Square as my future residence.
Reviewed on: 5/4/2017Yes! Everyone Ive spoken to is super friendly and able to answerredirect any questions I have.
Reviewed on: 4/16/2017Justice and Sarah have been great.
Reviewed on: 4/1/2017The Town Square at Mark Center team has always been kind and welcoming, and helped us to be able to move in very quickly and with no issues.
Reviewed on: 3/14/2017Lauren is wonderful! She is always quick to respond and has helped me out tremendously with my transition here.
Reviewed on: 3/1/2017Lauren was amazing and very patient. I moved across country from San Diego and probably changed my mind on apartment and townhomes about 5 times she made this as stress free as it can be even took more detailed photos to help in the decision.
Reviewed on: 2/1/2017Everyone on the team that I have worked with has been awesome! Nanette has been wonderful since my move to the community back in 2015 and then through my transfer. Sarah and Chris have also been wonderful!
Reviewed on: 1/20/2017lauren was super helpful during the entire application process.
Reviewed on: 12/28/2016Town Square is a great place to live maintenace services are taken care of right away. Tarah in the office is great and goes beyhod the call of duty
Reviewed on: 11/29/2016Nanette was amazing. I really appreciate her patience and ability to work with me. She was very genuine with her interactions with me and very welcoming. I have referred at least two people to the property because of it. I will be here for a while!
Reviewed on: 11/21/2016Enjoy the community, office staff and location!
Reviewed on: 11/11/2016Wonderful Team!
Reviewed on: 11/10/2016Very pleasant experience and staff and maintenance were very responsive and helpful.
Reviewed on: 11/5/2016Enjoyed staying at this apartment. Would stay if I wasn‘’t being transferred out of state.
Reviewed on: 10/28/2016Office staff is great. The Community is great. Maintenance is prompt.
Reviewed on: 10/24/2016The entire leasing team is very friendly and helpful. Alex and Sarah are very attentive and professional. Maintenance staff is great!! I love living here at town square.
Reviewed on: 9/23/2016Great community! The manager is a great person, Always attends to my needs and requests very promptly. I would say this is the best community in Alexandria
Reviewed on: 8/9/2016I was very much satisfied with all the wonderful service I received.
Reviewed on: 7/5/2016very nice and quiet community. I like that local stores are very close to the community. great location. staff is always polite, attentive and very responsive. great group of people on your team.
Reviewed on: 5/4/2016Tarah in the leasing office has been very helpful and thorough. She made my move-in process seamless and has continued to assist me during my current stay. I am extremely satisfied with my time here at Marc Center, and plan to recommend the complex to friends and family.
Reviewed on: 5/3/2016The staff at Town Square is very professional and helpful when it came to issues going on with the apartment.. The move went pretty smooth. Love the location and would recommend anyone to move here.
Reviewed on: 4/25/2016Tarah is wonderful leasing agent and always very helpful and knowledgeable about the property! She always goes above and beyond for me. She's a true asset to the property.
Reviewed on: 4/23/2016Thank you for the overall experience, very much satisfied.
Reviewed on: 11/19/2015I feel that over the few years since we've lived here, it has gotten better within the last year.
Reviewed on: 11/5/2015Again, Alex is the real reason to stay here. He's worked really hard to turn this place around and has done an exceptional job at every level!
Reviewed on: 11/2/2015All members of the staff were very responsible and attentive individuals. They were a joy to work with and were more than helpful throughout the entire process.
Reviewed on: 9/19/2015Nicole Speight was very helpful and continues to provide outstanding service.
Reviewed on: 9/16/2015parking could be better the place is very nice and clean I love the pool
Reviewed on: 5/30/2015We were very happy to reside at Town Square at Mark Center all these years. We enjoyed the comfortable and very satisfying experience. Thank you very much for your service.
Reviewed on: 5/4/2015Nathaly Virtue made the move in experience one of the best I have ever had. She went above and beyond and it truly helped me. She was extremely helpful in making a very tricky move easy and I sincerely appreciate it.
Reviewed on: 3/28/2015Extremely responsive and friendly leasing staff. Great location, close to both 395 and within walking distance of shops and restaurants. Very pleasant experience moving in.
Reviewed on: 3/21/2015Tarah has been so friendly and helpful since my first contact with her on the phone prior to move-in! She has always gone above and beyond to ensure that my questions are answered clearly, and in a timely matter. If there is anything that she can do to help, she does it - and maintains a pleasant demeanor and warm smile! She's one of the best leasing consultants I've ever worked with!
Reviewed on: 3/6/2015Nathaly Virtue, leasing agent, at Town Square at Mark Center was exceptional! I actually transferred to a larger apartment in the same community and the process was efficient and went smoothly. This meant the world to me as moving even just a small way is stressful. My maintenence issues were taken care of in a timely matter with this move.
Reviewed on: 2/25/2015The office staff were great. Nathaly was my rep from the beginning and she made sure to follow up with me and helped me with every step of the way. Thank you again to all those who helped us during this process.
Reviewed on: 12/31/2014Nathaly, Nichole, and Damon were particularly helpful and made the move easy.
Reviewed on: 10/16/2014My move-in experience was very easy as I had time to interact with property staff before; all my questions were answered and staff was always available and helpful. A couple appliances/fixtures were not in order when I moved in however maintenance staff was prompt in addressing the issues once I entered the service requests through my online account. I love my house! The day after I moved in, I woke up feeling I had been living here for years. It's a comfortable, lovely place in a great compound. Convenient location, quiet environment.
Reviewed on: 7/27/2014This townhome and community exceed our expectations in so many ways and my family is very happy with it. Although there are things to improve, as is the case with any rental place, we are most happy with our decision to lease and live here. Kudos to management to the continuous improvement mindset and actions that have continued to raise the bar for rental home in the greater DC area!
Reviewed on: 6/12/2014I really like my town house. This has been one of my best assignments in the Pentagon. Having a wonderful place to live made it more pleasurable. Thanks.
Reviewed on: 5/23/2014Great location. Shuttle service is prompt and makes commuting very easy.
Reviewed on: 5/12/2014Damon and Natalie are great as are the other office staff. We will miss them.
Reviewed on: 4/26/2014Great community and great location. Office staff is very friendly and maintenance requests are dealt with in a timely manner.
Reviewed on: 2/27/2014We are moving due to having completed a three-year temporary assignment in Alexandria. Town Square was a comfortable place to live and was conveniently located near work. If work brings us back to this locale, we would certainly look at staying at Town Square again.
Reviewed on: 2/11/2014The office and maintenance team are wonderful!!!!
Reviewed on: 2/3/2014I want to stress to you how helpful and professional Neha and the rest of the staff were during the entire process of my transfer. There were a few times I was frustrated with myself and that frustation was projected on to them, but they remained calm and professional during those times and I of course apologized to them for my behavior. Thank you so much. The office staff is FANTASTIC, especially Neha!
Reviewed on: 12/12/2013We loved staying here at Town Square and will miss it. We loved the pool, convenience to the city and the shuttle service. The office staff was always very helpful and the maintenance team was always prompt and courteous.
Reviewed on: 12/3/2013Leasing staff was terrific!
Reviewed on: 10/28/2013The staff is wonderful. I will miss each of them as they were always willing to help or just smile when passing.
Reviewed on: 10/12/2013Absolutely love the community! Kaitlyn at the leasing office set-off the relationship perfectly to the point where the apartment itself was just a bonus - I truly hope upper management is aware of just how fantastic a staff member she is.. Great community feel, wonderful amenities!
Reviewed on: 9/9/2013I just wanted to note that Neha Lorenzo provided outstanding service to me helping with the move-in and rent process, she is professional and friendly and I enjoy being around her, the rest of the staff also answered my questions in a timely manner
Reviewed on: 5/11/2013I am very pleased with my town home and the community.
Reviewed on: 5/7/2013The management office is wonderful. Everyone is always so kind and helpful.
Reviewed on: 3/14/2013In my opinion, Town Square was a great place to live. The location is excellent and the botanic preserve behind the house was very beautiful. The shuttle is a great feature and I am glad you maintain the grounds so nicely.
Reviewed on: 2/20/2013the staff is amazing!!! i read alot of negative reviews online prior and i was kind of on edge but after moving in and meeting everyone and seeing how much they helped from kaitlyn with the leasing and erika kilgore and the maintence guy nobyat, i am pleased to say i am glad i ignored the reviews!! keep up the great work!!
Reviewed on: 2/16/2013Overall, the location and amenities were on or above par for value in the area.
Reviewed on: 2/11/2013Kevin was very helpful with my move-in. Very courteous and professional.
Reviewed on: 1/20/2013Kaitlyn was extremely professional and helpful.
Reviewed on: 1/5/2013I am very satisfied with living at Town Square at Mark Center. Catlin Burrows has been very helpful and responsive to my needs. Whatever she is paid for her job is not enough...she could make double or more somewhere else...my point being that Town Square is very fortunate to have her on board. Kevin and Changa (in the office) have also been great, and treat me like an old friend. It feels like home.
Reviewed on: 12/17/2012Kevin Anderson was an excellent introduction to the community. Professional and well informed, accommodating and quick to follow up.
Reviewed on: 12/8/2012I LOVE Town Square. The location is great. Right by the highway, restaurants, and grocery stores. I also love how even though the community is gated we can still swipe to get back in through one oF the sidewalk gates to get back in. My son and I love going on walks so kudos to whoever thought of that. The community is definitely clean and taken care of. We didn't move-in in time to use the pool but look forward to that in the summer. This is a place we will look in to staying for the long run. Or until we can participate in 'Rent with Equity'.
Reviewed on: 11/1/2012like the location
Reviewed on: 10/27/2012Great office and service team! Thank you!
Reviewed on: 10/19/2012Kevin was very helpful and was able to move us to a townhouse in better condition. He was also able to have the townhouse cleaned on a short schedule and was flexible with our move in.
Reviewed on: 9/6/2012Changa King has always been extremely courteous and helpful. He was very supportive in the weeks approaching the move and likewise highly welcoming in the days since.
Reviewed on: 9/4/2012Everything has been wonderful! I am very grateful to have found Town Square at Mark Center!
Reviewed on: 8/23/2012My husband and I have been satisfied with the location, safety, and privacy of Town Square at Mark Center.
Reviewed on: 8/4/2012Town Square is a quiet and comfortable place to live. Having a rental home with a garage is very convenient for us. There is a lot of privacy -- the community is generally working professionals. We have had some maintenance issues related to an HVAC system that breaks at least a few times a season. The staff, including the property manager, couldn't have been more helpful and professional during the power outage a few weeks ago. I really appreciated it.
Reviewed on: 7/31/2012Changa was great, he provided us with the best information, and was not pushy. I am enjoying my new place very much!
Reviewed on: 7/27/2012The office staff were great.
Reviewed on: 7/4/2012Great place to live, would like to see some updates inside but overall like living here. Management and service are great and ever responsive to any probkems.
Reviewed on: 6/9/2012The maintenance staff is exceptional. Every request is responded to in a timely manner, and is always resolved as quickly as possible. I am very impressed with them.
Reviewed on: 5/29/2012The entire staff was very friendly and helpful. Kevin did a great job of answering all of my questions and concerns as well...Very happy about the decision to move here.
Reviewed on: 5/4/2012Mr. King was extremely helpful assisting me with finding the right apartment to fit my needs and ensuring that I was settled in properly.
Reviewed on: 4/23/2012Changa has been extremely helpful with handling any issues that have come up since our move in two weeks ago. We have greatly appreciated having him as our leasing agent during this process.
Reviewed on: 4/7/2012Ashley Dorris has been wonderful in checkign in with us and ensuring that issues/concerns are taken care of.....she is also very friendly and easy to work with......I know that she will take care very good care of us while we are here...
Reviewed on: 3/27/2012Its amazing how a renters attitude changes when the maintenance staff is responsive. Whatever changes have been made have made a massive impact for the better. Rental staff is a pleasure to deal with as well, they listen and get what needs to be done, done.
Reviewed on: 3/23/2012Kevin has been great. He has gone out of his way to help us with maintenance issues we were having and answering any questions in a timely manner that I've had. Great Job!!!
Reviewed on: 3/21/2012Great community ... perhaps more social events for the community, if the intent is to have more interactiion amoung neighbors.
Reviewed on: 2/29/2012I really like how flexible the office staff is and how willing to help everyone is!
Reviewed on: 2/19/2012I really like how flexible the office staff is and how willing to help everyone is!
Reviewed on: 2/19/2012Kevin Anderson is an outstanding leasing agent. Kevin went well out of his way to insure our move-in went smooth and enjoyable.
Reviewed on: 2/18/2012Kevin Anderson is an outstanding leasing agent. Kevin went well out of his way to insure our move-in went smooth and enjoyable.
Reviewed on: 2/18/2012Doug Crowford the manager of this site has been very helpful to us and very professional in regard to our business with your company, Thank you.
Reviewed on: 1/19/2012Dianna and Jorge were extremely helpful with the problems I experienced.
Reviewed on: 12/29/2011I've lived here for 5-1/2 years (in two different units). Other rentals I've been thrilled to leave after 1-2 years.
Reviewed on: 11/30/2011I have lived in this community for over four years. Therefore, my recent move was within the community to a larger unit. During that time there have been three different management companies, of which Equity Residential has been the most professional and helpful. I cannot say enough about my leasing agent, Lydia Kassa, as well as the other members of the office staff. In addition, I am extremely impressed with the maintenance staff - particularly given their size relative to the number of units in the community. I have loved living here, and hope to continue to do so for many more years.
Reviewed on: 11/23/2011We didn't receive a welcome phone because Lydia was out with a family issue but she did e-mail to see how everything was going and was available to help as needed. There were some issues with the cleaniness of the apartment when we moved in but maintance was able to help out within a few days and get everything in order. Staff has been extremely helpful and knowledgeable.
Reviewed on: 10/26/2011Thanks for a great year
Reviewed on: 8/9/2011So far so good!
Reviewed on: 8/7/2011Great community. Home feel to it. I could honestly live here until I buy a home.
Reviewed on: 3/21/2011Doug, Joorge and other staff member are very professional. I will recommend Equity residential to anybody.
Reviewed on: 2/5/2011Since the new management has taken over, responses to maintenance requests have been much quicker, and the office staff is always very helpful.
Reviewed on: 12/29/2010The new management staff is so much nicer to work with as opposed to the old management company - best of luck to all.
Reviewed on: 11/21/2010I'm very please and satisfied with the townhouse. Thank you.
Reviewed on: 11/2/2010