Reserve at Potomac Yard Apartments Reviews

Reviews are based on experiences of actual residents.

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4.1 / 5 based on reviews from actual residents and their experience living with us.

Maintenance Staff

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Grounds

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Parking Quality

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Jonathan H

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Verified resident as of 9/1/2023

Leasing office has been kind, supportive, informative, and persuasive.

Reviewed on: 10/12/2023

Alexandra W

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Verified resident as of 2/1/2022

I haven't needed much but they've been responsive when I've needed them to be!

Reviewed on: 10/9/2023

Alexander C

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Verified resident as of 9/1/2023

All requests and issues have been handled quickly and effectively while the team was very friendly and helpful throughout.

Reviewed on: 9/30/2023

Daniel L

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Verified resident as of 2/1/2023

Office team is always helpful and maintenance team completes work orders quickly.

Reviewed on: 9/28/2023

Jean W

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Verified resident as of 1/1/2018

Manager is excellent.

Reviewed on: 9/12/2023

Diego Q

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Verified resident as of 1/1/2023

Every time I have needed from the staff, they have been more than awesome. I really like to live here

Reviewed on: 9/12/2023

Leia P

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Verified resident as of 2/1/2023

The staff are responsive and extremely helpful. The amenities are well maintained and up-to-date as well as the apartment I stayed in. I can say I had a great experience overall and would recommend people to live here.

Reviewed on: 9/11/2023

Roger S

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Verified resident as of 5/1/2022

It was very nice living here. Very peaceful. At any property, there's always room for improvement but those things are minor. I would definitely move here again and would recommend it to friends and colleagues.

Reviewed on: 8/29/2023

Temuri P

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Verified resident as of 8/1/2023

The team is great. Leasing consultants Ashli and Faren are very friendly and supportive. We also had a minor service request and that was completed promptly, in 2-3 hours from submitting the request.

Reviewed on: 8/26/2023

Joshua M

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Verified resident as of 7/1/2023

We haven't encountered any blockers with moving in and getting settled and we get very fast response times.

Reviewed on: 8/4/2023

Anoop M

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Verified resident as of 9/1/2022

It’’s a great Community, and we loved being part of it. We also realized that 2 bedrooms are not enough for us, which is the only reason for the move.

Reviewed on: 7/30/2023

Courtney S

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Verified resident as of 7/1/2023

Everyone is very helpful and communicative.

Reviewed on: 7/29/2023

Adam T

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Verified resident as of 11/1/2021

Staff—both office staff and maintenance teams—are great

Reviewed on: 7/22/2023

Rose C

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Verified resident as of 6/1/2023

The team has been phenomenal!

Reviewed on: 7/14/2023

Carl P

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Verified resident as of 11/1/2022

Never any issues when it comes to communication or information needed.

Reviewed on: 7/12/2023

Guinevere R

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Verified resident as of 6/1/2023

Azia has been amazing!! This is my roommates and I’’d first time renting an apartment and she has made the process super easy and has been very transparent from the beginning. She was one of the main reasons that we chose Potomac Yards as opposed to other apartments. She has been amazing!!

Reviewed on: 7/9/2023

TaJua J

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Verified resident as of 10/1/2022

I’’ll request for maintenance are usually handled within 24 hours

Reviewed on: 7/7/2023

Shameeka B

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Verified resident as of 11/1/2021

The leasing office staff is always nice and professional, they respond to your concernsquestions in a timely manner. Mantinenance staff is nice as well, they always speak to you within the community and respond to request in a timely manner.

Reviewed on: 7/5/2023

Bailee A

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Verified resident as of 6/1/2023

Our apartment was ready and waiting for us to move in. Azia was a fantastic leasing agent and made this process very smooth. I can not thank her enough for making the move into my first apartment so easy!

Reviewed on: 7/4/2023

Sarah Y

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Verified resident as of 6/1/2023

Patience is awesome to work with! Super helpful and communicative.

Reviewed on: 7/3/2023

Hannah B

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Verified resident as of 12/1/2021

Sad to leave.

Reviewed on: 6/21/2023

Alexis D

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Verified resident as of 10/1/2020

Maintenance requests are always filled in a timely manner and communication when it comes to the community had been consistent and informative. The office staff is always friendly.

Reviewed on: 6/20/2023

Raven v

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Verified resident as of 10/1/2019

Very responsive and hands-on about any questions or conflicts I may have

Reviewed on: 6/7/2023

Maira I

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Verified resident as of 5/1/2016

We will miss everything peace , comfort , security, environment and the most beautiful community how we spend 7 years it was so wonderful and amazing My family have wonderful memories of 110 apartment of Reserve at Potomac yard Thanks

Reviewed on: 6/2/2023

Miriam U

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Verified resident as of 4/1/2023

They have been very responsive and helpful

Reviewed on: 5/7/2023

Sierra W

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Verified resident as of 9/1/2019

Beautiful quality of living. No problems.

Reviewed on: 5/4/2023

Payge E

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Verified resident as of 5/1/2022

Loved living here, just have to move out due to military work obligations.. but would recommend to friends

Reviewed on: 5/3/2023

Blake V

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Verified resident as of 9/1/2021

The team has quickly responded to my service tickets and provided parking passes when I needed them

Reviewed on: 4/24/2023

David R

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Verified resident as of 4/1/2023

The team is very responsive helpful with the moving process. They are very open to helping others making sure we are all set to go on our new homes.

Reviewed on: 4/21/2023

Danna C

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Verified resident as of 8/1/2022

The maintenence staff is always prompt and responsive, we are always notified when the gate needs repairs or the grass is being treated, and the apartment community is always kept neat and tidy. Its the consistency for me.

Reviewed on: 4/17/2023

Jose D

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Verified resident as of 7/1/2020

I am satisfied with the services taht you have provided us.

Reviewed on: 4/9/2023

Myriam S

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Verified resident as of 8/1/2022

Very responsive and they keep us informed.

Reviewed on: 4/9/2023

Zaya K

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Verified resident as of 3/1/2023

Aside from it being so pretty with green grass and cherry blossom trees, this community is waste and recycling conscious, dog and animal friendly love the allowance of 3 pets and no weight restrictions, and the staff are super lovely and always willing to help out the best they can.

Reviewed on: 4/7/2023

Courtney P

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Verified resident as of 05/2022

The Reserve staff has gone above and beyond expectations. They are responsive, kind, and customer-service oriented.

Reviewed on: 12/31/2022

Brooke H

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Verified resident as of 12/2022

Azia and the entire staff are top tier!

Reviewed on: 12/31/2022

Timothy H

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Verified resident as of 05/2022

We love living here. The complex is nice, clean and in a great location.

Reviewed on: 12/18/2022

Brycen G

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Verified resident as of 12/2022

Your team has been friendly and it has been easy working through the process of joining your community!

Reviewed on: 12/18/2022

Casey G

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Verified resident as of 04/2022

Very fast response time.

Reviewed on: 12/1/2022

Assad B

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Verified resident as of 10/2022

Great, the team made their selves available every step of the way.

Reviewed on: 11/21/2022

Maxwell H

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Verified resident as of 10/2022

Leasing office has been helpful answering questions, maintenance team was great helping to install a shower head. Apartment iself is great. Overall super happy

Reviewed on: 11/17/2022

Lina K

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Verified resident as of 03/2021

It’s been a great experience! Everyone on the Leasing and Maintenance team has been super helpful and great to work with. If I wasn’t moving out of state we would have renewed!

Reviewed on: 11/15/2022

Dominic B

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Verified resident as of 10/2022

The leasing assistant was generally friendly and helpful and the apartment exceeded expectations

Reviewed on: 11/7/2022

Sarah F

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Verified resident as of 02/2022

Very responsive.

Reviewed on: 10/20/2022

Sarah D

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Verified resident as of 9/2020

Team responds quickly and are considerate

Reviewed on: 4/28/2021

Sarah D

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Verified resident as of 09/2020

Team responds quickly and are considerate

Reviewed on: 4/28/2021

John A

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Verified resident as of 3/2021

Very courteous staff, always willing to help and assist with any issues

Reviewed on: 4/2/2021

John A

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Verified resident as of 03/2021

Very courteous staff, always willing to help and assist with any issues

Reviewed on: 4/2/2021

Lina K

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Verified resident as of 3/2021

Everyone on the team has been incredibly helpful with our move in process before and after. Especially Ava and Denise!

Reviewed on: 3/30/2021

Paul R

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Verified resident as of 7/2020

The staff is always pleasant and attentive to requests.

Reviewed on: 3/28/2021

Zachary N

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Verified resident as of 7/2020

Service requests and emails sent to the office are answered very promptly.

Reviewed on: 3/21/2021

Emily R

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Verified resident as of 2/2021

Staff is very helpful, very responsive, and overall just super pleasant. Also you all have done an excellent job on covid protocol to keep staff and residents safe.

Reviewed on: 3/7/2021

Antoine C

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Verified resident as of 2/2021

Had a really good experience so far. Tanay did a great job communicating with me and was very helpful in the process.

Reviewed on: 2/23/2021

Stephen H

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Verified resident as of 2/2020

I always feel the team is always helpful and very responsive without being overly intrusive like at other complexes I’ve lived at in the past.

Reviewed on: 2/10/2021

Sarah T

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Verified resident as of 10/2019

This has been a wonderful place to live and I am truly sorry to be leaving it. The grounds are lovely, the location is perfect, my apartment was a delight, the neighbors I have met have been very friendly, and the staff are cheerful, helpful, and kind. Thank you for a superb home and community!

Reviewed on: 1/28/2021

Gabriel L

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Verified resident as of 1/2021

Ava was absolutely amazing. Very very concise and clear with her information. I honestly couldn’t have had better service.

Reviewed on: 1/26/2021

Kelli P

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Verified resident as of 11/2020

Everyone I’ve met has been so kind and very helpful. Maintenance and my leasing agent have been incredibly responsive to me as I settle into my new home.

Reviewed on: 12/11/2020

Lola A

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Verified resident as of 11/2020

I love my new home its awesome.

Reviewed on: 11/19/2020

Alexandra D

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Verified resident as of 10/2020

Your team was very kind, professional, and responsive to my email and phone call inquiries.

Reviewed on: 10/20/2020

Kristyn S

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Verified resident as of 4/2019

We really appreciated our time at this complex. The Reserve was our first home as husband and wife. Were sad to be closing this chapter but excited to start a new one together. Trevor was an absolute delight to work with. Grateful for this team!

Reviewed on: 9/17/2020

Monica G

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Verified resident as of 5/2019

Team is quick to answer questions and maintance team responds quickly

Reviewed on: 9/9/2020

Matthew M

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Verified resident as of 11/2019

Great amenities and floor plans. We loved living here, but we are moving cross country.

Reviewed on: 9/5/2020

Enock A

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Verified resident as of 11/2018

The team has been nothing but amazing! My deepest appreciation to them.

Reviewed on: 8/26/2020

SeanRobert J

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Verified resident as of 12/2019

Very responsive and personable!

Reviewed on: 8/25/2020

Will T

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Verified resident as of 12/2019

Great place to live and great staff!

Reviewed on: 8/21/2020

Robert C

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Verified resident as of 7/2020

The staff has been extremely responsive and helpful with any and all inquiries or concerns.

Reviewed on: 8/14/2020

Johnathan T

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Verified resident as of 7/2020

The Team has been great. My move was quite hectic but the team worked with me and has continued to help and follow up on work request and also is very responsive. Team has been very professional and polite. Outstanding Job.

Reviewed on: 7/27/2020

Nicholas R

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Verified resident as of 6/2020

Everyone has been very courteous and responsive.

Reviewed on: 7/21/2020

Carol B

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Verified resident as of 6/2020

Everyone has been really nice, friendly, and helpful in getting me settled.

Reviewed on: 7/7/2020

Abby G

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Verified resident as of 8/2018

I love living at Reserve at Potomac Yard! The leasing team is awesome, and they always are available to help if I have questions or need assistance.

Reviewed on: 6/20/2020

Yasser O

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Verified resident as of 5/2020

Ava was such a great help. I really appreciate her taking care of everything during the shutdown

Reviewed on: 6/9/2020

Makeisha L

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Verified resident as of 10/2019

Whenever I report an issue, it’s always resolved immediately

Reviewed on: 6/7/2020

Taylor C

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Verified resident as of 5/2020

Love it!!! Samar, Denise and the ENTIRE team both office and service have been extremely helpful, kind, and welcoming. They made it a very smooth transition. Thanks for the warm welcome and all you do every day :

Reviewed on: 5/21/2020

Darrell F

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Verified resident as of 9/2019

Before we moved to VA from overseas, Reserve at Potomac wasn’t one of the properties we had researched online. I happened to drive by the property during a business trip in 2019 and i’m glad I stopped in for a tour. Since then, Reserve at Potomac has met all our expectations. We absolutely appreciate the staff as well !

Reviewed on: 5/14/2020

Shakira S

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Verified resident as of 4/2015

Benny, the maintenance staff are stellar. They go above and beyond and are like my extended family at this point. Keep up the great work and making this a safe and beautiful place to live.

Reviewed on: 4/29/2020

Stephen O

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Verified resident as of 4/2019

My wife and I have truly enjoyed living at Reserve at Potomac Yard. The front desk staff are amazing, always friendly and willing to help when we need them. Trevor is an outstanding addition to the front office, he is always extremely polite and welcoming whenever we see him. If we had not purchased a property we would not be leaving.

Reviewed on: 4/23/2020

Jose D

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Verified resident as of 3/2020

I felt that I am home.

Reviewed on: 4/22/2020

Jessica D

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Verified resident as of 5/2019

Ava has been amazing. Thank you. Its a beautiful community and well maintained. We enjoyed living here.

Reviewed on: 4/21/2020

Jeffrey D

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Verified resident as of 8/2019

Keeping me informed and responding to every single request. I couldnt really ask for anything more.

Reviewed on: 4/19/2020

Jeffrey P

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Verified resident as of 2/2020

The Reserve at Potomac Yard team has been wonderful in helping us move in and addressing our needs as we get settled.

Reviewed on: 3/3/2020

Leonora B

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Verified resident as of 11/2018

This is a wonderful place to live. Trevor and the staff have always been helpful. The maintenance staff has always been helpful in getting everything that I needed to be done quickly and always a good job. It was convenient to shopping and having the shuttle to the Metro was a plus. I had to move because of a new job.

Reviewed on: 11/6/2019

Sabrina P

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Verified resident as of 10/2019

I am very happy with the treatment I recurved from Ava. She went above and beyond helping me finish my application and was very informative. This is my first time living on my own and the leasing team took care of every aspect for me. All my appliances were up and running and the apartment was perfectly cleaned.

Reviewed on: 10/30/2019

Elwood M

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Verified resident as of 10/2019

Apartment is nice and clean and employees have been helpful and friendly.

Reviewed on: 10/25/2019

Joyce S

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Verified resident as of 2/2014

The staff is great and any problems are taken care of in a timely fashion. Every time I drive in I think”what a lovely place to live”??

Reviewed on: 10/24/2019

Francine B

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Verified resident as of 9/2019

We are very happy with our apartment. The staff is great, very helpful and friendly

Reviewed on: 10/21/2019

Chelsea S

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Verified resident as of 2/2018

Team is very quick to address any issues that arise, maintenance quickly fixes problems and responds in a timely matter. All team members are very nice to communicate with!

Reviewed on: 10/19/2019

Konjit G

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Verified resident as of 1/2017

Service teams are awesome., They fixed any maintenance issues I had the same day I placed work Orders. Management and Leasing Consultants are very professional, good listeners, friendly and very helpful.

Reviewed on: 10/13/2019

Jennafer J

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Verified resident as of 1/2018

We actually love the staff more than anything else. You guys always help us and are so nice! thanks!

Reviewed on: 9/25/2019

Cherith C

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Verified resident as of 1/2019

The team has been very responsive and accommodating when I have questions about service andor issues that have taken place.

Reviewed on: 9/16/2019

Uziel V

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Verified resident as of 1/2018

Very helpful anytime something is needed.

Reviewed on: 9/11/2019

Jennifer S

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Verified resident as of 8/2019

For the most part - fantastic!

Reviewed on: 9/9/2019

Gilbert D

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Verified resident as of 8/2019

Things have gone smoothly. Appreciate the call from the leasing office after a few days being in our unit.

Reviewed on: 9/7/2019

Abebe G

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Verified resident as of 8/2019

Excellent so far

Reviewed on: 9/3/2019

Robert H

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Verified resident as of 8/2019

very timely with maintenance requests

Reviewed on: 9/1/2019

Elias B

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Verified resident as of 7/2019

The team has done a great job of guiding me through the steps required to get me all moved in and good to go

Reviewed on: 8/23/2019

Edwina J

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Verified resident as of 12/2018

Overall, the current team is very professional and welcoming. I have not had any issues dealing with them.

Reviewed on: 8/15/2019

Matthew W

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Verified resident as of 12/2018

Even through the rare maintenance issues the team has been courteous and professional.

Reviewed on: 8/15/2019

Jade J

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Verified resident as of 12/2018

The team is very good at responding timely. When repair teams come to the apartment they are respectful and quick.

Reviewed on: 8/1/2019

Katherine G

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Verified resident as of 12/2016

I havent often had to call the office for anything, but when I have everyone has been so helpful, nice, quick and responsive. Theyve always been great!

Reviewed on: 7/31/2019

Khalid A

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Verified resident as of 7/2019

I can not help but say its amazing Well worth more than five stars

Reviewed on: 7/30/2019

Nicole M

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Verified resident as of 7/2019

Staff members are quick to respond and ensure resident satisfaction

Reviewed on: 7/28/2019

Melissa L

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Verified resident as of 6/2019

There has been some unresponsiveness to emails however whenever we do speak to someone or go in to the leasing office everyone is very friendly and helpful

Reviewed on: 7/21/2019

Jennifer W

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Verified resident as of 11/2018

Team is always very friendly, and the apartments and grounds are decently taken care of.

Reviewed on: 7/20/2019

Timothy G

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Verified resident as of 11/2015

Very happy with desk staff and maintenance

Reviewed on: 7/19/2019

William L

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Verified resident as of 6/2019

The reserve team is amazing! So warm and kind and welcoming!

Reviewed on: 7/11/2019

Joshua H

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Verified resident as of 6/2019

Ava and the leasingmanagement team have been wonderful to work with and made the move-in process a breeze. Thank you!

Reviewed on: 6/28/2019

Heidi S

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Verified resident as of 10/2018

I havent needed to contact the leasing office since we moved in, so I have no complaints in this department! Its actually a good thing if I dont need to contact the leasing office - thats the plan when moving the an apartment complex. However, when we initially moved in, everyone was very helpful and polite!

Reviewed on: 6/17/2019

Keith A

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Verified resident as of 8/2017

Excellent experience. This is the second time we have lived here and we would live here again if assigned by the military to the Washington DC area.

Reviewed on: 6/12/2019

John H

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Verified resident as of 5/2019

So far I have dealt with Ava and Trevor and they could not have been more attentive to my needs.

Reviewed on: 6/10/2019

Catherine B

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Verified resident as of 9/2016

They always respond timely to maintenance issues.And are always friendly and helpful.

Reviewed on: 6/3/2019

Loren H

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Verified resident as of 5/2019

Everyone has been very helpful with our move in.

Reviewed on: 5/30/2019

Heather J

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Verified resident as of 5/2019

Leasing office has been great from start to finish. Appreciate Avas professionalism in answering all my questions. Thanks to Laura who helped greet my sofa delivery folks earlier than I expected them!

Reviewed on: 5/28/2019

Nabta H

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Verified resident as of 4/2019

Very accommodating and helpful!

Reviewed on: 5/24/2019

Reganne R

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Verified resident as of 4/2019

Everyone has been super friendly and helpful! Especially Trevor who helped us pick out the perfect room and gave us the full run down.

Reviewed on: 5/18/2019

Spencer M

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Verified resident as of 4/2019

Everyone has been very kind and respectful towards us from the start of the moving process to now. They are outgoing and helpful with questions. By far some of the best service.

Reviewed on: 5/18/2019

Naomi G

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Verified resident as of 9/2018

Every time I need something or have a question, the team goes above and beyond to make sure Im taken care of.

Reviewed on: 5/18/2019

Deron H

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Verified resident as of 4/2019

Expectations well met and exceeded. We have a few problems that were addressed and fixed the same day.

Reviewed on: 5/15/2019

Emily M

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Verified resident as of 7/2018

This was an excellent place to live! All of the staff were very helpful and professional. The apartment was in good condition and complex was well maintained. I never had any issues with maintenance. I have recommended this place to everyone I know moving to the NOVA DC area.

Reviewed on: 5/7/2019

Diana W

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Verified resident as of 4/2019

Very helpful when I have an issue. Respond promptly and in a friendly manner. Laura had been very helpful since I moved in. I appreciate the positive attitude of the staff in the leasing office.

Reviewed on: 5/6/2019

Ivory B

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Verified resident as of 8/2018

The staff are pleasant and responsive and the property is well-maintained.

Reviewed on: 4/28/2019

Kevin R

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Verified resident as of 4/2019

Service requests have been responded to very quickly. Additionally, during the leasing process Trevor was able to meet all of my requests as well.

Reviewed on: 4/25/2019

Helena O

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Verified resident as of 4/2019

All staff at the front desk have been very helpful and friendly. We have been helped right away every time we’ve gone to the front office.

Reviewed on: 4/24/2019

Keith A

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Verified resident as of 8/2017

Great customer service at front office and prompt response to repair items in the apartment.

Reviewed on: 4/13/2019

Noureldin A

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Verified resident as of 7/2018

I had a great time living here. Community staff are very friendly and helpful.

Reviewed on: 4/6/2019

Nilbert N

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Verified resident as of 5/2018

I thoroughly enjoyed my stay here. If I werent getting transferred to a new duty station, I would have continued to stay here. Laura and Trevor are both awesome!

Reviewed on: 4/2/2019

Sabri Ali M

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Verified resident as of 4/2016

in overall, we felt this community is great, my sons enjoyed every day here. the open space and walk way are incredible .. everything is a walking distance. We are leaving because we bought a house, otherwise we were ready to renew a lease.

Reviewed on: 3/30/2019

Margaret H

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Verified resident as of 3/2019

Ava is awesome, friendly and super helpful!

Reviewed on: 3/28/2019

Kali F

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Verified resident as of 7/2017

Moving to buy a house. It has been great living with Equity.

Reviewed on: 3/27/2019

Neema F

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Verified resident as of 7/2017

The team has always been helpful when we needed them. We are moving out next week because we bought a house, and again they’ve been really helpful throughout the lease termination process. Thanks!

Reviewed on: 3/27/2019

Shao H

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Verified resident as of 3/2019

Ava and Trevor were both very knowledgeable and helpful. Great team.

Reviewed on: 3/26/2019

Kirk H

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Verified resident as of 3/2019

Trevor was absolutely amazing with his customer service skills. He took care of my family along with another family at the same time.

Reviewed on: 3/26/2019

Daniel H

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Verified resident as of 7/2018

Team is great. Extremely helpful.

Reviewed on: 3/15/2019

Autumn T

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Verified resident as of 7/2018

Everyone has responded quickly to any concerns.

Reviewed on: 3/1/2019

Olivia H

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Verified resident as of 6/2017

The community aspect of living at the reserve is awesome. There are always events and the staff goes the extra mile to make you feel like a member of the community.

Reviewed on: 2/21/2019

Freddy T

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Verified resident as of 2/2019

Very welcoming, my expectations have been met.

Reviewed on: 2/20/2019

Charles H

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Verified resident as of 1/2012

We have been here close to 7 or 8 years and have always been treated with respect. Both the front office and maintenance department are extremely responsive and capable.

Reviewed on: 2/10/2019

Edwina J

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Verified resident as of 12/2018

Everyone I have dealt with on the team have been wonderful. They have been professional, helpful, truthful, polite and patient in the entire process.

Reviewed on: 1/14/2019

Caitlin S

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Verified resident as of 5/2018

The office is always friendly, helpful, and quick to respond.

Reviewed on: 12/30/2018

Nichole F

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Verified resident as of 12/2018

The Reserve team made my transition into my new apartment very easy. Thanks for the help!

Reviewed on: 12/22/2018

Terrence J

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Verified resident as of 11/2018

Ashley is wonderful. The apartment was clean upon move in. I love the trash service.

Reviewed on: 12/17/2018

Sandra H

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Verified resident as of 11/2018

Ms. Ashley Mobley was the best. She was always very helpful, caring and looked out for the customer’s best interest.

Reviewed on: 12/17/2018

Leonora B

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Verified resident as of 11/2018

Trevor has been very helpful in answering all of my questions.

Reviewed on: 12/5/2018

Shawn M

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Verified resident as of 11/2018

The whole team is amazing!

Reviewed on: 12/1/2018

Cherie S

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Verified resident as of 3/2006

Everyone is very responsive to service requests, polite and helpful

Reviewed on: 11/28/2018

Carmen F

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Verified resident as of 10/2018

Quality Service for move-in and setup. Thanks again guys.

Reviewed on: 11/1/2018

Joyce S

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Verified resident as of 2/2014

It’s a great place to live. Office staff is always friendly and helpful and the service crew is the best ??

Reviewed on: 10/28/2018

Laura P

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Verified resident as of 9/2018

team has been great and accommodating.

Reviewed on: 9/28/2018

Dominique K

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Verified resident as of 8/2018

The team at The Reserve is very responsive to my needs and has been proactive in getting things done. They are friendly, helpful, and thoughtful.

Reviewed on: 8/17/2018

Alexandra A

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Verified resident as of 7/2018

Havent lived here long, but everything is good so far!

Reviewed on: 8/12/2018

Timothy G

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Verified resident as of 11/2015

I would say awesome. Ashley and Tina have been a mainstay, Jake, Trevor and Laura very friendly. Greg and Sam and Benny and Alexa great on the maintenance side. Expectations exceeded. Calls always replied too, maintenance as well.

Reviewed on: 8/5/2018

Noureldin A

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Verified resident as of 7/2018

Friendly staff and very well informed

Reviewed on: 8/2/2018

April M

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Verified resident as of 7/2018

Everything I request to have done gets completed in a timely manner !

Reviewed on: 7/30/2018

Evan C

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Verified resident as of 6/2018

From start to finish Laura has done an amazing job of answering my questions and helping to fix whatever little discrepancies there are with the apartment. In the two weeks I’ve had the apartment she’s called three times to update me on a request, or just see how I am doing. I am very impressed with the service.

Reviewed on: 7/7/2018

Deborah W

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Verified resident as of 3/2017

The response has been exceptional.

Reviewed on: 7/4/2018

Stacy J

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Verified resident as of 10/2017

All of the office staff and maintenance staff have made our stay wonderful. Thank you all for doing a great job.

Reviewed on: 7/4/2018

Travis P

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Verified resident as of 6/2018

Extremely polite, professional, and friendly staff.

Reviewed on: 7/2/2018

Irene M

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Verified resident as of 11/2017

This’s the best place I have ever lived. Very friendly team and prompt when there’s a service request

Reviewed on: 6/29/2018

Blair C

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Verified resident as of 10/2017

The team has been amazing thank you for everything!

Reviewed on: 6/27/2018

Lisa J

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Verified resident as of 6/2017

The apartment is a great community to live in and close accessiblity Old Town, shopping, grocery store, public transportation, and biking path. The Reagan airport is even within walking distance.

Reviewed on: 6/26/2018

Stacy J

Review Star Placeholder
Verified resident as of 10/2017

All the staff that we have had interactions with are friendly and responsive to our requests. The maintenance team is great! They are always hard at work to make the complex look nice and they respond quickly if there is an issue. We appreciate all the extras, food truck, dry cleaning, great work out room.

Reviewed on: 6/24/2018

Carmen N

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Verified resident as of 10/2015

The convenience of location coupled with fairly reasonable prices for the area meet my expectations.

Reviewed on: 6/18/2018

Andrew R

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Verified resident as of 5/2018

They have always been willing to assist me with anything I needed help with

Reviewed on: 6/10/2018

Caitlin S

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Verified resident as of 5/2018

Very friendly, very responsive.

Reviewed on: 6/5/2018

Blair C

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Verified resident as of 10/2017

Everyone in the office is always so helpful!

Reviewed on: 6/2/2018

Amy E

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Verified resident as of 9/2017

Team always there to answer any questions or concerns I have, thanks for everything you guys do

Reviewed on: 5/27/2018

Brittany W

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Verified resident as of 10/2017

Everyone in the leasing office is always very friendly and accommodating!

Reviewed on: 5/22/2018

Joshua P

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Verified resident as of 9/2017

The team is always courteous and attentive to my needs.

Reviewed on: 5/16/2018

Jeffrey M

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Verified resident as of 4/2018

Aj has been incredibly helpful with our move-in and Ashley has been very supportive after we got here. Very happy with the team

Reviewed on: 5/9/2018

Sherra M

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Verified resident as of 4/2018

Felt very welcomed!

Reviewed on: 5/7/2018

Kristin S

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Verified resident as of 6/2017

We are leaving because we are moving into a home. We have greatly enjoyed our time at the apartment.

Reviewed on: 4/26/2018

Andrew H

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Verified resident as of 8/2017

The staff has been very punctual and helpful when needed

Reviewed on: 4/17/2018

Raymond L

Review Star Placeholder
Verified resident as of 3/2018

AJ and the rest of the staff have been incredibly helpful and courteous, answering all questions and checking up on us to make sure the move-in went well. Thank you!

Reviewed on: 4/15/2018

Mary D

Review Star Placeholder
Verified resident as of 8/2017

Maintenance team is awesome. Ashley is awesome.

Reviewed on: 4/14/2018

Phoenix H

Review Star Placeholder
Verified resident as of 1/2017

LOVE LIVING HERE! Perfect location, wonderful pool and grill area, multiple outdoor spaces, food trucks, and very convenient parking. But its REALLY because of the staff. Theyre humorous, friendly, and very responsive. Any concerns are addressed promptly and enthusiastically, and maintenance is great!

Reviewed on: 4/6/2018

Keith A

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Verified resident as of 8/2017

First rate customer service that is consistently responsive to tensnts’ needs.

Reviewed on: 4/5/2018

Quinlan B

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Verified resident as of 7/2017

They’ve always been very professional.

Reviewed on: 3/23/2018

Larissa S

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Verified resident as of 7/2009

Team is very helpful

Reviewed on: 3/21/2018

Mohammad J

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Verified resident as of 2/2018

We are very happy to find this apartment ,and we are very lucky to meet AJ, he is very kind and helped us very carefully . thank you AJ and all equity apartments team.

Reviewed on: 3/17/2018

Brandon W

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Verified resident as of 1/2018

Very helpful with the move in and check in calls

Reviewed on: 2/17/2018

LORNA MAE D

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Verified resident as of 6/2007

Lpve the food trucks and the social gatherings!

Reviewed on: 2/17/2018

Charles H

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Verified resident as of 1/2012

Ive been living here for 6-7 years because of the location, excellent management and maintenance.

Reviewed on: 2/12/2018

Mandy W

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Verified resident as of 6/2016

The team is pretty great.

Reviewed on: 2/11/2018

Jennafer J

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Verified resident as of 1/2018

Ashley M. Has really been helpful during our move. We got such a great feeling when she showed us our new home!

Reviewed on: 2/8/2018

Lisa J

Review Star Placeholder
Verified resident as of 6/2017

The staff is helpful and friendly.

Reviewed on: 2/7/2018

Rickey N

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Verified resident as of 6/2016

Ashley M. does a wonderful job.

Reviewed on: 2/5/2018

Laetitia G

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Verified resident as of 12/2014

Service is prompt and well done. Everyone is professional and makes living at the Reserves a great lifeliving experience.

Reviewed on: 1/30/2018

Susan M

Review Star Placeholder
Verified resident as of 1/2012

Anytime I have ask your help with anything I have always been helped. Thanks for being there when needed!

Reviewed on: 1/23/2018

Daniel F

Review Star Placeholder
Verified resident as of 5/2017

Assisted us promptly when we were locked out, quickly took the parking charge off when we sold a vehicle, and promptly attended maintenance requests.

Reviewed on: 1/17/2018

Jermaine D

Review Star Placeholder
Verified resident as of 12/2017

The team has been very responsive to my requests and ensuring that they follow up every time to make sure they always get it right the first time around.

Reviewed on: 1/8/2018

Likambo K

Review Star Placeholder
Verified resident as of 7/2016

Fantastic community I’ lived here for over 7 years and in my experience the management and staff are top notch. I will definitely return to the community if I move back to the area currently moving across country due to job relocation, otherwise I have absolutely no interest moving. Thank you for everything. Superb maintenance team!

Reviewed on: 1/3/2018

Brianna F

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Verified resident as of 4/2016

The maintenance team has done a great job filling requests in a timely manner.

Reviewed on: 12/30/2017

Sara W

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Verified resident as of 12/2017

Ashley is the very best! We moved in while it was snowing and had two sets of movers at the same time. Also one set of movers were in a huge tractor trailer truck and could not fit through the two main gates. Ashley was able to get the keys the always locked back gate to be able to get the movers in.

Reviewed on: 12/27/2017

Christine W

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Verified resident as of 4/2016

Exceptional service!

Reviewed on: 12/26/2017

Siobhan A

Review Star Placeholder
Verified resident as of 4/2017

Always really friendly, service requests are handled quickly

Reviewed on: 12/18/2017

Eric H

Review Star Placeholder
Verified resident as of 4/2017

Ashley was fantastic when we toured!

Reviewed on: 12/3/2017

Josephine M

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Verified resident as of 11/2017

Love the team! Terrific!

Reviewed on: 11/22/2017

Jacob C

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Verified resident as of 3/2017

We’ve never had a problem with getting in touch with maintenance people and they’ve always been helpful and professional. We haven’t had any other issues to speak of so we haven’t had to contact anyone from the leasing office, but they’re always nice when we see them around.

Reviewed on: 11/12/2017

Trisha L

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Verified resident as of 2/2014

Team has always been very responsive to my needs and comments.

Reviewed on: 11/3/2017

Blair C

Review Star Placeholder
Verified resident as of 10/2017

Jake has gone above and beyond to make sure we have had everything we needed. He is always so extremely helpful and I can honestly say he makes living here better!

Reviewed on: 10/23/2017

Joyce S

Review Star Placeholder
Verified resident as of 2/2014

I love my apt. Great service whenever something needs fixing. Friendly staff. Clean bug free,great parking.l could go on and on??

Reviewed on: 10/20/2017

Deborah W

Review Star Placeholder
Verified resident as of 3/2017

The team is extremely responsive and attentive to any requests and concerns.

Reviewed on: 10/20/2017

Joshua P

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Verified resident as of 9/2017

The team is great. Cody is very responsive and always had the answers to my questions. Smooth processes with his help.

Reviewed on: 10/16/2017

Sonja S

Review Star Placeholder
Verified resident as of 9/2016

We loved living here, but have been posted abroad for work. Weve recommended the place to several of our friends. One family moved in a few months after us and is also very happy. The community is quiet and well-maintained. Neighbors are friendly and courteous about quiet hours. I am so appreciative of the smoke-free environment.

Reviewed on: 10/10/2017

Konjit G

Review Star Placeholder
Verified resident as of 1/2017

All team are awesome. All are friendly professional.

Reviewed on: 10/10/2017

charles b

Review Star Placeholder
Verified resident as of 9/2017

Above and beyond

Reviewed on: 9/24/2017

Claudia S

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Verified resident as of 8/2015

I loved living here and I hate having to leave.

Reviewed on: 9/19/2017

Justin R

Review Star Placeholder
Verified resident as of 11/2016

Ashlee is the best! She was always extremely help and friendly. I never felt that any issue or question we had was a burden to her or the property team. One of the best teams we have experience within our 5 years in the area.

Reviewed on: 9/14/2017

Erin G

Review Star Placeholder
Verified resident as of 1/2017

The staff is great! Cody has been particularly helpful from my move in through small things that have come up. Everyone is friendly and questions or issues are taken care of promptly.

Reviewed on: 9/11/2017

Gregory S

Review Star Placeholder
Verified resident as of 11/2016

Great place to live! The maintenance support is outstanding! Benny is first rate! Never had to wait more than a day for even major repairs. Ashlee White was phenomenal! Helped me get my apartment and made sure my move in went smooth. Great personality! This is a great location ??

Reviewed on: 9/7/2017

Phoenix H

Review Star Placeholder
Verified resident as of 1/2017

Cody and Ashley especially are just great. Always friendly, never too busy to get me information or answer a question, and frequently go the extra mile. The great attitude of the staff here makes it a great place to live.

Reviewed on: 9/6/2017

Mary D

Review Star Placeholder
Verified resident as of 8/2017

Ashley Mobley goes above and beyond what I would expect. It makes all the difference.

Reviewed on: 9/4/2017

Taylor S

Review Star Placeholder
Verified resident as of 8/2017

They are very courteous and helpful. They do a great job at making us feel at home!

Reviewed on: 9/1/2017

Cecilia K

Review Star Placeholder
Verified resident as of 8/2017

Any time I see Ashlee around the property she always greets me. Everyone in the office and on the staff is very cordial and helpful.

Reviewed on: 8/23/2017

Keith A

Review Star Placeholder
Verified resident as of 8/2017

We were able to move in without issues after a long drive. The apartment was perfect. The valet trash service is excellent. However, most impressive is the culture of customer service that exists with all the employees specifically the lease managers, landscape team, and the handymen.

Reviewed on: 8/20/2017

Sierra M

Review Star Placeholder
Verified resident as of 7/2017

The team has been very helpful throughout the moving process. They are able to answer any questions that I have and are quick to respond when necessary.

Reviewed on: 8/9/2017

Jermel M

Review Star Placeholder
Verified resident as of 7/2017

Excellent Customer Service

Reviewed on: 8/2/2017

Heather S

Review Star Placeholder
Verified resident as of 6/2017

While Ive only lived at Potomac Yard for a short time, my experience here has been what I come to expect from Equity Apartments. The units and ammenities are well maintained and the staff couldnt be more helpful. Cody Pitts, in particular, has really gone the extra mile to find my perfect apartment and make the transition a smooth one!

Reviewed on: 7/6/2017

Kristin S

Review Star Placeholder
Verified resident as of 6/2017

Everyone is so helpful and friendly. Anytime I have a questions they always answer them and go above and beyond!

Reviewed on: 7/5/2017

Erica D

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Verified resident as of 11/2016

The team has met all of my needs, from maintenance requests to key requests. The team is always super friendly and willing to assist however possible.

Reviewed on: 7/5/2017

Caitlin J

Review Star Placeholder
Verified resident as of 11/2016

The team at the Reserve is amazing! Every time I go into the office Im greeted friendly and everyone is really helpful. Cody is phenomenal. Hes always cheerful, helpful, and remembers me by name and apartment number.

Reviewed on: 7/2/2017

Lamarcus L

Review Star Placeholder
Verified resident as of 10/2016

No complaints, great staff, great location, never any issues.

Reviewed on: 6/29/2017

Johnny L

Review Star Placeholder
Verified resident as of 6/2017

The team especially Cody have gone above and beyond to make sure my move in was a painless and smooth transition. Cody even made sure to check in with me a few days after the move in to make sure everything was going well. Nobody likes moving because of the stress it includes, but Cody and the team made sure that wasnt a problem.

Reviewed on: 6/25/2017

Sherryl S

Review Star Placeholder
Verified resident as of 10/2016

This is a great location, friendly staff, very responsive maintenance crew, and has nice amenities.

Reviewed on: 6/20/2017

Alyssa P

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Verified resident as of 5/2017

Ashlee White is the best! She was extremely accommodating throughout the entire process of making sure I got the exact apartment that I wanted.

Reviewed on: 6/6/2017

Susan D

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Verified resident as of 9/2016

Ashley has been great, from the minute I first stepped in the leasing office for a tour to various follow up questions. Shes always quick to respond and answers my questions. She couldnt be more helpful!

Reviewed on: 5/27/2017

Annulika N

Review Star Placeholder
Verified resident as of 7/2015

I enjoyed my stay at Reserve at Potomac and loved the staff especially the leasing manager, Flor Ramirez- Kraemer, who was extremely helpful from the day I moved in throughout my entire stay. Thank you!!

Reviewed on: 5/25/2017

Courtney B

Review Star Placeholder
Verified resident as of 9/2016

Cody came over to fix the beeping fire alarm just when the office had closed. It was 5pm on a Sunday and no maintenance people were on site to handle it. He totally went above and beyond and its greatly appreciated!!

Reviewed on: 5/17/2017

Andrew K

Review Star Placeholder
Verified resident as of 11/2015

I lived at the Reserve at Potomac Yard for almost five years, and the staff has always been responsive, courteous, and accommodating. Even when things in my apartment required attention or repair, the maintenance staff was excellent and responsive. Thank you for serving as my home for almost half a decade!

Reviewed on: 5/4/2017

Marie p

Review Star Placeholder
Verified resident as of 4/2017

We really like our new apartment. Cody is a special guy. Hes been very informative and there if we need him for anything.

Reviewed on: 4/17/2017

Jacob C

Review Star Placeholder
Verified resident as of 3/2017

The grounds are always kept up well and the leasing office has been very responsive to the few concerns weve had.

Reviewed on: 4/3/2017

Brandy N

Review Star Placeholder
Verified resident as of 4/2014

I loved the community. Staff was always helpful and any work requests were done within a 24 hr period. Loved the shuttle service to the metro and I love the high standards like the smoking and dog policy.

Reviewed on: 3/24/2017

Deborah W

Review Star Placeholder
Verified resident as of 3/2017

Extremely accommodating, courteous, and knowledgeable.

Reviewed on: 3/23/2017

Kathleen A

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Verified resident as of 2/2017

My experience in moving back into The Reserves was one of comfort and ease. Everything was in place as far as the complete renovations of my apartment. Staff was on board with making all arrangements complete. The maintenance administration has been dutiful in coming to my rescue and Mente and I are pleased!

Reviewed on: 3/6/2017

Jessica F

Review Star Placeholder
Verified resident as of 2/2017

Ashley is extremely personable and down to earth. She is the main reason I chose to live here.

Reviewed on: 3/6/2017

Marcus G

Review Star Placeholder
Verified resident as of 7/2016

Just wanted to personally thank Ashlee White for her willingness to always help me with whatever question or concern I have. She works tirelessly towards keeping tenants happy and it shows. Thank you.

Reviewed on: 2/18/2017

Lisa C

Review Star Placeholder
Verified resident as of 6/2016

The property manager Flor and her team are amazing and attentive to residents. I am a handicap resident and when I need help with something they always step up to the plate and assist. I enjoy living at The Reserve at Potomac Yard.

Reviewed on: 2/13/2017

Ayanna L

Review Star Placeholder
Verified resident as of 12/2016

Cody has been very helpful and gone above and beyond in his assistance with our move. We had been in contact with Cody since November once we decided that we wanted to move into the Reserve. Hes been very helpful and informative from the application process all the way through our actual move-in.

Reviewed on: 2/8/2017

Phoenix H

Review Star Placeholder
Verified resident as of 1/2017

Cody has exceeded all expectations, from the very beginning when I was just looking for apartments! It is an overwhelming process and he was patient, humorous, friendly, but above all, very responsive and professional at all times.

Reviewed on: 1/27/2017

Patricia C

Review Star Placeholder
Verified resident as of 2/2014

I will have lived here for 3 year at the time of my departure. Im sorry to be leaving as Ive enjoyed living here. My experience with this apartment community has been 100 positive and I would gladly return or recommend it as a choice place to live.

Reviewed on: 1/10/2017

Arica L

Review Star Placeholder
Verified resident as of 5/2015

The entire staff at Potomac Yard Reserves has exceeded my expectations. Thank you for the wonderful and quality service you have provided.

Reviewed on: 12/30/2016

Chantal S

Review Star Placeholder
Verified resident as of 11/2016

Ashlee was great to work with during the move-in process. She followed up with me, and made sure my move in process went well. I highly recommend this property, and will be telling all of my friends about it.

Reviewed on: 12/12/2016

Kate B

Review Star Placeholder
Verified resident as of 11/2016

I'm very satisfied with my move-in experience. The office has been very helpful; Ashely M showed us around the apartments and guided us through the application process; Flor, Ashley M, Jeff, and Tina were instrumental in getting the apartment ready for us to move in; and Cody, Jeff, and Ashley have all helped resolve issues since the move. They have been receptive, patient, and responsive, and I enjoyed working with the team.

Reviewed on: 12/12/2016

Kevin B

Review Star Placeholder
Verified resident as of 5/2016

The staff has been incredibly responsive to our needs and the location has been perfect, giving us driving and metro options to work.

Reviewed on: 12/12/2016

Justin R

Review Star Placeholder
Verified resident as of 11/2016

Ashlee was AWESOME! She made the move very easy and enjoyable.

Reviewed on: 12/1/2016

Lamarcus L

Review Star Placeholder
Verified resident as of 10/2016

My leasing consultant (Ashlee) did an excellent job, I'm completely satisfied! She was extremely friendly and answered all of my concerns. I'm proud I made the decision to move to this community.

Reviewed on: 11/21/2016

Michael H

Review Star Placeholder
Verified resident as of 9/2014

I have been a resident for eight years and I love living at reserve at Potomac

Reviewed on: 11/11/2016

Joann L

Review Star Placeholder
Verified resident as of 3/2016

Very thankful for the convenience for the shuttle bus service

Reviewed on: 10/28/2016

Patricia C

Review Star Placeholder
Verified resident as of 2/2014

I‘’m very happy living here. The location to DC and things to do is great, the office staff is wonderful to deal with at all times.

Reviewed on: 10/13/2016

Alexis M

Review Star Placeholder
Verified resident as of 9/2016

I am happy with my apartment and it's surroundings

Reviewed on: 9/22/2016

Joseph M

Review Star Placeholder
Verified resident as of 6/2016

I moved in very quickly and the staff at Equity Residential could not have been kinder or more accommodating to my needs during a rapid move-in process.

Reviewed on: 7/31/2016

Culley S

Review Star Placeholder
Verified resident as of 6/2016

Ashley Mobley was my POC from day one of my apartment search and is a BIG reason that I moved to this community. She is knowledgeable, friendly, patient and very professional. She is the type of person you want representing your company.

Reviewed on: 7/13/2016

James M

Review Star Placeholder
Verified resident as of 5/2016

Flor Ramirez-Kraemer has been extremely helpful and personable during my time so far at the Reserve at Potomac Yard. The rest of the office staff have also been friendly at all times.

Reviewed on: 7/8/2016

Ashlee W

Review Star Placeholder
Verified resident as of 5/2016

I absolutely love it here. I would recommend anyone who is looking for a place to live to come here. Very convenient to live here because of the shopping center directly across the street!

Reviewed on: 6/24/2016

Kevin B

Review Star Placeholder
Verified resident as of 5/2016

The staff has been extremely receptive

Reviewed on: 6/3/2016

Gideon R

Review Star Placeholder
Verified resident as of 2/2016

I love the location, very clean and friendly community. The staff was amazing and made moving a breeze.

Reviewed on: 2/29/2016

Terence R

Review Star Placeholder
Verified resident as of 7/2015

I would like to say that maintenance is amazing here. Prompt and friendly. Very rare that you have such a good group that does their job so well.

Reviewed on: 2/5/2016

Kyle B

Review Star Placeholder
Verified resident as of 2/2015

Reserve at Potomac Yard's maintenance and office staff are stellar. They are quick to respond, trustworthy, and pleasant to interact with.

Reviewed on: 1/26/2016

Marchelle F

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Verified resident as of 1/2015

I absolutely LOVE living here! It is in a prime location and my apartment itself is amazing.

Reviewed on: 1/6/2016

Aike O

Review Star Placeholder
Verified resident as of 10/2015

Nazih Lamlih was very responsive and professional during my inquiry, lease signing, and ultimate move-in. Mr. Lamlih continues to be professional and responsive whenever I call the property management office with requests or questions.

Reviewed on: 11/27/2015

Laura P

Review Star Placeholder
Verified resident as of 12/2013

It's been a great experience overall.

Reviewed on: 10/2/2015

Turhan A

Review Star Placeholder
Verified resident as of 11/2014

I am very pleased with the staff and how they tend to any issues or concerns that I have. It is a pleasure to live in a community where the office staff and maintenance staff really care for the community and residents.

Reviewed on: 7/29/2015

Elizabeth A

Review Star Placeholder
Verified resident as of 2/2012

Carmen has been pleasant and helpful!

Reviewed on: 7/16/2015

Crystal F

Review Star Placeholder
Verified resident as of 9/2014

Alma is ALWAYS so gracious and compassionate. She really listens and tries to provide a solution.

Reviewed on: 7/1/2015

Jeffrey C

Review Star Placeholder
Verified resident as of 4/2015

The maintenance professional named Jeff was extremely helpful with helping me get a replacement refrigerator and making sure my floors were up to par. Appreciate the help.

Reviewed on: 5/26/2015

Shakira S

Review Star Placeholder
Verified resident as of 4/2015

Alma was really welcoming and accommodating. We are glad to be back.

Reviewed on: 5/20/2015

Gregory L

Review Star Placeholder
Verified resident as of 3/2015

Has been great thus far!

Reviewed on: 4/21/2015

Edward N

Review Star Placeholder
Verified resident as of 10/2012

This was a great location and apartment community with good staff and amenities. I've recommended the place and will continue to do so. I've had no issues living here for the past 2.5 years, and will definitely consider other Equity locations in the future.

Reviewed on: 4/16/2015

Mohammad A

Review Star Placeholder
Verified resident as of 8/2014

The the location of is wonderfull it and the poeple in the community are nice and helpful.

Reviewed on: 4/12/2015

Zylia O

Review Star Placeholder
Verified resident as of 12/2013

The office staff are always nice and helpful! Flor is the best! Also, service requests were always completed in a timely manner. Benny is awesome! I had a great living experience while residing at the Reserve at Potomac Yard.

Reviewed on: 4/5/2015

Kathi B

Review Star Placeholder
Verified resident as of 2/2015

The office staff is awesome.

Reviewed on: 4/5/2015

Mackenzie S

Review Star Placeholder
Verified resident as of 7/2007

I thoroughly have enjoyed living here for the last seven and a half years. The office and maintenance staff have always been kind and very responsive to anything I've needed. I will miss them all.

Reviewed on: 3/21/2015

Kyle B

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Verified resident as of 2/2015

Alma was very responsive to all of my questions and made the move-in process go so smoothly. I really appreciate her hard work.

Reviewed on: 3/13/2015

Anna F

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Verified resident as of 1/2015

Alma went above and beyond the call of duty to help me rent an apartment. She is the reason I rented at The Reserve at Potomac Yard. She made me feel like she wanted me to be her neighbor. She is a great person to have as 'the face' of the community because I saw her talking to a lot of people and she was kind and welcoming to everybody.

Reviewed on: 2/10/2015

Sharon S

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Verified resident as of 1/2015

I love my new apartment! Have had no issues to date, thus far. The location is prime and offers most all features I desired in an apartment.

Reviewed on: 2/10/2015

Jeffrey H

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Verified resident as of 7/2014

Maintenance staff are wonderful and respond quickly and efficiently to requests which is very satisfying, Jeff in particular is great.

Reviewed on: 2/7/2015

Iryonna S

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Verified resident as of 12/2014

everyone in the office has been very helpful!!!

Reviewed on: 2/3/2015

Shamekia R

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Verified resident as of 12/2014

I worked with Alma the Leasing Manager and she was by far one of the nicest Leasing professionals i have ever worked with. I looked at several communities and besides the price and location Alma sealed the deal, she made me feel like i was home with her b

Reviewed on: 1/28/2015

Neichole L

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Verified resident as of 11/2014

I enjoy living here. Great service from everyone!

Reviewed on: 12/4/2014

DANIELLEM

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Verified resident as of 7/2013

The staff here was incredible. I appreciate their flexibility, professionalism and friendliness. Overall, living here was a great experience.

Reviewed on: 11/24/2014

N Teasha B

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Verified resident as of 10/2014

Alma, was so great! She made me feel so welcomed. She listened to me and know showed me the perfect home for me. I am so glad I took a look at your property. I know will enjoy living here for a long while. Thanks again Alma!!!

Reviewed on: 11/11/2014

Alyson C

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Verified resident as of 4/2014

Great location, great neighbors, friendly staff... Really enjoy living at The Reserve at Potomac Yard

Reviewed on: 11/9/2014

Michelle A

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Verified resident as of 9/2014

I am very pleased with my apartment and feel extremely comfortable in the community. Thank know you all for helping my boyfriend and I throughout this experience! We are both very happy!

Reviewed on: 10/10/2014

Blake C

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Verified resident as of 9/2014

Everything has been great so far!

Reviewed on: 10/3/2014

Patricia C

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Verified resident as of 2/2014

Very friendly and helpful office staff; prompt maintenance and a feeling of safety in living here. I'm glad I choose to live here.

Reviewed on: 9/29/2014

Steve S

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Verified resident as of 8/2014

Top notch. The most professional staff I have ever experienced. Carmen Miller runs a great crew. Maintenance staff is unreal. Teddy and Benny are most knowledgeable friendly maintenance members. They are the best. My leasing agent Alma Gonzalez made this process a pleasure and I would not have chosen this complex if it was not for her. Alma was the most professional, knowledgable and friendly leasing agent I have ever met.

Reviewed on: 8/31/2014

Ruthie G

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Verified resident as of 7/2012

I have lived in this community for ten years in three different apartments. Each transition has gone smoothly. I hope this final transition is just as smooth. The office and the maintenance team have been professional and responsive.

Reviewed on: 7/14/2014

Daniel R

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Verified resident as of 6/2014

Honestly, I have already recommended this place to others. The staff are awesome and the maintenance crew was helpful and quick when my A/C went out on a Saturday night. I know I will be pleased with the two-years I have left here. I am satisfied with my decision and look forward to the next 23 months. Thank you! Becca, Carmen, and Alma rock...so do the others whose names I don't know well, yet.

Reviewed on: 7/11/2014

Christian V

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Verified resident as of 6/2014

Becca and the entire Equity team exceeded my expectations in terms of ease of move in and the condition of my new apartment. I have told all family members and friends how pleased I am with my new place.

Reviewed on: 7/11/2014

Christopher M

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Verified resident as of 11/2013

Overall great place to live and very friendly staff! We moved in around Dec 2013 and at the time Patrick was the manager. I had never met him before and was just moving in and he said hello to us by name which made us feel like he really cared. He was a great manager.

Reviewed on: 6/25/2014

John R

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Verified resident as of 11/2012

The location of the Reserve at Potomac Yard is stellar if you are working in and around DC. The shuttle to the metro has been a huge benefit to my wife and I. The complex is kept pretty clean all the time and everyone seems to have a sense of community. Our apartment is fantastic and we have heard our neighbors on the rare occasion; Definitely a well built complex! We are sad to move but we are happy to be able to buy our first home!

Reviewed on: 6/12/2014

Jacquelyn B

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Verified resident as of 10/2013

I've moved here in October and I've been happy since I've moved here. If there are any issues, they get resolved very quickly. The location is extremely wonderful and the price I am paying is not bad for what I am getting. I am hoping that the prices don't increase too much because I would like to stay here for a few more years if possible.

Reviewed on: 5/26/2014

Anne B

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Verified resident as of 10/2013

The office staff is great, Becca in particular is amazing.

Reviewed on: 5/23/2014

Dolores C

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Verified resident as of 4/2014

I love it here at Reserve at Potomac Yards. This location is so convenient for me and I just love how peaceful, friendly, and beautiful this community is!!!!

Reviewed on: 5/11/2014

Miguel T

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Verified resident as of 9/2013

Becca and the staff, including temp employees, have been very nice and always responsive. Big thanks to everyone on staff!

Reviewed on: 5/8/2014

Lee B

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Verified resident as of 3/2014

Alma in particular has been wonderful!

Reviewed on: 4/15/2014

Cathy D

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Verified resident as of 3/2014

Becca, and the maintenance staff at The Reserve at Potomac Yards have been very professional and accommodating. They make us feel as if we are valued residents.

Reviewed on: 4/4/2014

Morgan S

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Verified resident as of 8/2013

Great community and staff!

Reviewed on: 3/30/2014

Elisa P

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Verified resident as of 2/2014

Maintenance was extremely responsive. So all issues were taken care of ASAP

Reviewed on: 3/28/2014

Patricia C

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Verified resident as of 2/2014

The property management office was and have been very attentive.

Reviewed on: 3/21/2014

Tristan T

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Verified resident as of 2/2014

Becca was very response\ive to my many inquiries in the days leading up to my move and after. Part of the reason why I chose to live here was her responsiveness.

Reviewed on: 3/21/2014

Joyce S

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Verified resident as of 2/2014

have received very good service

Reviewed on: 3/16/2014

Alexa P

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Verified resident as of 8/2013

Shout-out to the landscapers - the grounds here are beautiful. I love that there is a peaceful space in the middle of an urban area. You seem to have created a good space for some local wildlife too - I put out a bird feeder and have had swarms of visitors (and not just those city-loving house sparrows either... I mean chickadees, cardinals, finches, woodpeckers, etc.). Thanks for bringing nature into the city :)

Reviewed on: 3/10/2014

Carlos D

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Verified resident as of 11/2013

If I come back, I will come back to live here, everyone has been a tremendous help with my stay here.

Reviewed on: 2/3/2014

Kate D

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Verified resident as of 12/2013

Becca at the front office has been very friendly and helpful; from the time I walked in for a model viewing to the actual move she has been nothing but all smiles and very inviting. She has helped with all of my questions throughout the entire process and helped to make a smooth transition.

Reviewed on: 1/31/2014

Mary Beth L

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Verified resident as of 12/2013

My leasing associate Becca was extremely helpful during my decision process. She was friendly, knowledgeable, and responsive to my questions when I visited the community. When I had issues with my fobs after move-in, I came to the office and she immediately replaced them. Becca has also emailed to check in with me and make sure that my move went smoothly.

Reviewed on: 1/21/2014

Leslie B

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Verified resident as of 12/2013

Becca W was the best! She was one of the reasons that I chose the Reserve at Potomac Yards. I would hire her in a minute.

Reviewed on: 1/12/2014

Vonda W

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Verified resident as of 12/2013

I am pleased with the professional service and accommodations that I have received from maintenance and office staff.

Reviewed on: 1/11/2014

Kathleen R

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Verified resident as of 5/2013

We love the location of the community! We've been living in Crystal City, but appreciate the quiet of our apartment and it's end-unit, corner-unit, ground floor location - we feel like we live in a small house by a stream - but we're right on the Route 1 corridor with incredible shopping convenience and quick access to Crystal City, DC, Alexandria, or the Del Ray neighborhood! We're a stone's throw from everywhere we need to be!

Reviewed on: 1/8/2014

Craig M

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Verified resident as of 11/2013

We've had a good experience in this community. The space of the 1235 sqft apartment is competitively priced for the area.

Reviewed on: 12/25/2013

Emily S

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Verified resident as of 5/2012

We've been here almost 2 years and have loved it!

Reviewed on: 12/24/2013

Christopher M

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Verified resident as of 11/2013

I believe the manager of Reserve at Potomac (his name is Patrick) was extremely professional and so helpful during our move-in process. It is management like Patrick that make the difference!

Reviewed on: 12/17/2013

Michael V

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Verified resident as of 1/2006

staff personnel are outstanding!!!

Reviewed on: 12/5/2013

Jeffrey P

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Verified resident as of 5/2012

The office and maintenance staff are wonderful. They're kindness is a breath of fresh air and I always enjoy stopping by to pick up packages.

Reviewed on: 12/4/2013

Bradley G

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Verified resident as of 1/2013

I have loved living here for the past two years and am sad to have to move. I would recommend the Reserve to anyone!

Reviewed on: 11/30/2013

Maureen V

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Verified resident as of 4/2013

The office staff and maintinence personnel are always so nice and willing to help. I love our apartment and it seems like with the Reserve at Potomac Yard, Equity Residential was really looking at what renters wanted in an apartment and in an apartment community. Even though I have a one bedroom apartment, the high ceilings, crown molding, open kitchen, and large doors and bathrooms don't make it feel cramped at all. I also love the green area around the apartment complex.

Reviewed on: 11/29/2013

Toufic G

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Verified resident as of 12/2011

I will recommend it to friends in the future.

Reviewed on: 11/1/2013

Billy H

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Verified resident as of 7/2012

I am truly grateful to have experienced such a wonderful community that I call home.

Reviewed on: 10/24/2013

Jesse M

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Verified resident as of 11/2012

Location is GREAT. The office staff and maintenance crew are NICE and HELPFUL. It's been a wonderful experience.

Reviewed on: 10/1/2013

Stephanie B

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Verified resident as of 10/2011

My experience was wonderful! Excellent staff, always kind, considerate and professional. A special thank you to Tom, Manager, Claudia Hoyos and Changa King. I will miss the being a part of the Equity Residential community.

Reviewed on: 8/3/2013

Margaret D

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Verified resident as of 9/2012

Location was great

Reviewed on: 7/30/2013

Lindsay L

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Verified resident as of 10/2012

I have enjoyed living in my apartment over the last six months. Thank you!

Reviewed on: 5/26/2013

Jennifer S

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Verified resident as of 4/2007

The Reserve at Potomac Yard has been my home for six years. My fiancé and I bought a home, so it is time for me to move out. I want to thank the office staff and especially Thomas Dionne because he explained my options for moving out and assisted me with finding the best option that meets my needs. The Reserve at Potomac Yard is a wonderful place to live, convenient to many locations and has a shuttle that provides transportation to the residents during the week. The office staff have been incredibly helpful.

Reviewed on: 5/13/2013

David F

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Verified resident as of 3/2013

Your maintenance staff (Teddy) is great and very responsive.

Reviewed on: 5/2/2013

Scott S

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Verified resident as of 3/2013

This was by far the best move in experience I have ever had. Thank you so much for the stress free move.

Reviewed on: 4/22/2013

Mary O

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Verified resident as of 6/2009

It's a great apartment complex, and I've had a great experience for the past 4 years.

Reviewed on: 4/19/2013

Beth W

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Verified resident as of 9/2012

The Staff are great and go out of their way to accommodate us in all aspects...I appreciate that very much ;)

Reviewed on: 4/9/2013

Justin S

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Verified resident as of 6/2012

Lived here for 3 years and have always been happy with my experience.

Reviewed on: 2/24/2013

Miriam K

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Verified resident as of 1/2013

Trevor Carter was awesome. He always had answers to my questions and was extremely patient as I tried to wait to see if I could get an apartment on a higher level, as opposed to the 1st floor like was originally open. He really sold the apartment community to me and was the second biggest factor of me moving in (behind the washer/dryer!)

Reviewed on: 2/23/2013

Billy H

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Verified resident as of 7/2012

I love the staff, they are courteous, professional and subject matter experts, especially Claudia Hoyos, she is the BOMB!!! in every aspect!! Go Claudia!!

Reviewed on: 2/18/2013

Maria Alicia S

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Verified resident as of 6/2012

Very very pleased with my experience here!

Reviewed on: 1/28/2013

Emily Y

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Verified resident as of 6/2012

I'm happy living here. And I appreciate all the work the staff puts into making this an enjoyable place to live.

Reviewed on: 1/18/2013

Michael H

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Verified resident as of 6/2011

The Office staff and maintenance personel are the BEST!

Reviewed on: 1/14/2013

Lee K

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Verified resident as of 6/2012

I have no issues at this time. Everything has been great since I moved in last summer. As mentioned if something needs addressed it's done very quickly and I enjoy living here.

Reviewed on: 1/3/2013

Fahad A

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Verified resident as of 5/2012

It's all good in here.

Reviewed on: 12/20/2012

Emily S

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Verified resident as of 5/2012

We've only been living here since May 2012 but have absolutely loved our experience. We have already recommended it to several people and we hope to stay here for a long time! Thanks for everything you do for us :)

Reviewed on: 12/16/2012

Noelle N

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Verified resident as of 11/2012

Becca was very helpful with our entire move-in process. She made the whole process stress-free and enjoyable.

Reviewed on: 12/13/2012

Trevor S

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Verified resident as of 5/2012

Overall the experience has been very positive. The location is great and fits our every need. The staff is friendly and quick to handle our request. The apartment is comfortable and well equipped.

Reviewed on: 12/11/2012

Jeffrey P

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Verified resident as of 5/2012

The maintenance staff is outstanding. Their work is always done quickly and right the first time.

Reviewed on: 12/11/2012

Jennifer S

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Verified resident as of 4/2007

I have been living at the Reserve at Potomac Yard for the last five years and it has been great. The community features and the low rent are what drew me in over five years ago. The office staff are so friendly and really know how to go above and beyond to correct any issues.

Reviewed on: 11/27/2012

Jimmy Lee J

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Verified resident as of 4/2011

I am very please with my apartment and the price range. Location is great also the staff is excellent including the maintenance staff.

Reviewed on: 11/24/2012

Edward N

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Verified resident as of 10/2012

The service so far has been exceptional. The leasing agent who assisted me when I was seeking an apartment, Claudia, did a very good job introducing me to the community. Overall, I'm very satisfied with my new place.

Reviewed on: 10/27/2012

Lashai A

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Verified resident as of 9/2012

Chuck, the leasing consultants, and the maintenance team are amazing! My overall experience has been great. Every request I have made was responded to very promptly. Thank you!

Reviewed on: 10/27/2012

Brian S

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Verified resident as of 9/2012

I've been very satisfied with the apartment after taking care of the initial move-in issues. I find it to be a great value.

Reviewed on: 10/14/2012

Zack A

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Verified resident as of 3/2012

I enjoy the convenience of the apartment complex.

Reviewed on: 10/2/2012

Andre C

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Verified resident as of 3/2010

Thank you The Reserve at Potamac Yards Team. My family and I are totally satisfied with your service and our stay here since 2010.

Reviewed on: 9/2/2012

Blanca B

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Verified resident as of 1/2012

Your staff is outstanding.

Reviewed on: 8/27/2012

Terence B

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Verified resident as of 8/2012

I would just like to point out that the office staff (especially Claudia) has been great to work with. The maintenance staff has also been extremely responsive. Many thanks to Jeff and Tim for taking care of our issues so quickly and effectively!

Reviewed on: 8/25/2012

Shannon P

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Verified resident as of 10/2011

I really felt comfortable knowing that if I had any concerns or issues regarding any maintenance needs or questions regarding the community, etc., I could always count on management and/or maintenance to take care of anything I needed quickly and with concern and care. I never had to wait long on anything so I give this Apartment Community '5 Stars,' and I will definitely recommend to everyone I come across who needs to move to the DC/VA Metro area, thanks for making my first year back in the USA after serving in Afghanistan a most relaxing and stress free place to live...

Reviewed on: 8/15/2012

Effie P

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Verified resident as of 7/2012

I had the best move-in experience EVER!!! All of the leasing associates were very helpful and professional, especially Trevor. He was the leasing associate that completed my paperwork. My experience with the maintenance team was unforgetable. The moving company I hired was very unprofessional. They were going to charge me over $800 to move my furniture. I paid the moving company prior to them $300 for the same furniture. Of course, they over charged me for the furniture they moved into my apartment and they damaged over $2000 worth of furniture. Forunately, they paid for all damages!!! To make a LONG story short, on my move-in day, the movers left my furniture and boxes by the elevator and suggested for my family to move them into my apartment. 'IT WAS THE WORST SERVICE EVER.' Well, it was a late Friday evening and the maintenance team saw my boxes by the elevator and they moved my furniture and boxes into my apartment. I was so overwhelmed. They went WAY above and beyond the scope of their duties. At the time, I just had a baby via C-Section (1 week old) and my family was still at work. The maintenance guys SURPRISINGLY knocked on my door with smiles and boxes in hand. I was so overwhelmed with gratitude!! I am a returning tenant. I lived at this property for over 9 years, off and on. I lived in 3 different apartments and loved every experience. I referred this property to two co-workers and they signed leases and had great remarks as well. Keep up the good work and hiring great people.

Reviewed on: 8/11/2012

Jessica Z

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Verified resident as of 12/2011

Since moving in to the Reserve at Potomac Yards (and the DC area) in December, I have enjoyed a great and pleasant experience. The one time I had a maintenance issue with my air conditioning, it was resolved within a half hour. Overall, a great community, amazing location and price, and friendly staff. Thank you for the opportunity to provide feedback.

Reviewed on: 8/7/2012

Rachel C

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Verified resident as of 1/2012

Living at the reserve has been one of the biggest pleasures since I moved to DC. It has given me peace of mind (i.e. if something is broken it gets fixed almost immediately, etc.), which is invaluable. Recently I was away for over two months and I could have a friend check in periodically as 'registered visitor.' When I came home it was like I'd never left, cool as a cucumber, and perfectly as I left it. Thanks soo much!!

Reviewed on: 8/2/2012

Maria Alicia S

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Verified resident as of 6/2012

I an highly impressed! This place is so intelligently put together and operated. My money is going to the things that matter most to me: Location, price, comfort, easy living, space, quiet, clean, well-maintained, attractive and lots of natural light!!! I don't care about granite counter tops or stainless steel appliances if I do not these other features first. Very smartly done. The staff are outstanding too! Nice, very nice.

Reviewed on: 7/27/2012

Jessica R

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Verified resident as of 12/2011

My experience has been very positive. I enjoy coming home each day.

Reviewed on: 7/26/2012

Peter N

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Verified resident as of 2/2011

The apartment complex is in a great location. The office staff, features, etc. are icing on the cake. I am very satisfied.

Reviewed on: 7/4/2012

Lee K

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Verified resident as of 6/2012

So far it's been a very nice expereince anything minor has been addressed quickly and we were given plenty of time to complete our move in sheet which was very helpful.

Reviewed on: 6/25/2012

Ruthie G

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Verified resident as of 2/2008

The staff at Reserve at Potomac Yard is incredible, very helpful and accommodating. I have lived here for 8 years and extremely satisfied with the staff, crew and neighbors.

Reviewed on: 6/12/2012

Emily S

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Verified resident as of 5/2012

We only moved in a few weeks ago but we could not possibly be happier! Moving here was the best possible decision we could have ever made.

Reviewed on: 6/6/2012

Rahel B

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Verified resident as of 8/2011

great service and a place to live.keep up with the good work!!!!

Reviewed on: 6/2/2012

Phillip H

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Verified resident as of 4/2012

Leasing Associate Chuck is professional and outstanding. He's your best Associate in my books!

Reviewed on: 5/30/2012

Jeffrey P

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Verified resident as of 5/2012

Michelle Jiles was extremely helpful during my search for an apartment and my the move-in. I like the location very much and I think this community should advertise there proximity to major bike and jogging paths. Situated at the intersection of the Four Mile Run and Mount Vernon trail this is a wonderful place for bicycle enthusiasts. Also it's situated directly between Washington D.C. and historic Old Town Alexandria. For those interested in history this is a perfect location. Finally, across the street is are major retailers which makes shopping very convenient. I hope to stay here for several years. Thanks.

Reviewed on: 5/25/2012

Dominique J

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Verified resident as of 3/2012

Staff is nice and responsive!

Reviewed on: 4/28/2012

Keith S

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Verified resident as of 4/2012

Michelle Giles did an excellent job.

Reviewed on: 4/23/2012

Scott B

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Verified resident as of 3/2012

Move-in experience was smooth. Not all items were ready at the time of move-in (e.g. parking pass, mailbox keys), but the staff was able to accommodate.

Reviewed on: 3/29/2012

Ann M

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Verified resident as of 7/2010

The managment team, office staff, and maintenance are absolutely amazing! Keep up the good work!

Reviewed on: 3/8/2012

Stacy K

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Verified resident as of 1/2012

Would be perfect if the office was open until 7pm every week day.

Reviewed on: 2/16/2012

Blanca B

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Verified resident as of 1/2012

Michelle has been wonderful in assisting us with all our questions/concerns. She made our move very easy.

Reviewed on: 2/15/2012

Blanca B

Review Star Placeholder
Verified resident as of 1/2012

Michelle has been wonderful in assisting us with all our questions/concerns. She made our move very easy.

Reviewed on: 2/15/2012

Devonne W

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Verified resident as of 7/2011

My experience with the Reserve at Potomac Yard has been great. I've been living in the community for 1 year and I'm glad to be continuing my stay at the property. The office staff provides excellent service and are always willing to go out of their way to make me feel welcome and comfortable. 'We' know each other on a first name basis. The maintenance staff and service has been good as well. They are friendly and take great care of the grounds and services. I love the convenience of the location. Shopping, gas stations, grocery stores, public transporation (to include complimentary shuttle servie), libraries, parks, trails, and the elementary school nearby are only some of the reasons that I enjoy living in this community. The residents are friendly, too.

Reviewed on: 2/9/2012

Devonne W

Review Star Placeholder
Verified resident as of 7/2011

My experience with the Reserve at Potomac Yard has been great. I've been living in the community for 1 year and I'm glad to be continuing my stay at the property. The office staff provides excellent service and are always willing to go out of their way to make me feel welcome and comfortable. 'We' know each other on a first name basis. The maintenance staff and service has been good as well. They are friendly and take great care of the grounds and services. I love the convenience of the location. Shopping, gas stations, grocery stores, public transporation (to include complimentary shuttle servie), libraries, parks, trails, and the elementary school nearby are only some of the reasons that I enjoy living in this community. The residents are friendly, too.

Reviewed on: 2/9/2012

David S

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Verified resident as of 7/2011

We love our place! Looking forward to renewing our lease this summer.

Reviewed on: 2/7/2012

David S

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Verified resident as of 7/2011

We love our place! Looking forward to renewing our lease this summer.

Reviewed on: 2/7/2012

Tristan S

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Verified resident as of 1/2012

So far so good. Staff are super friendly and Benny did repair my lights in a timely manner. I'm very happy living in my new apartment.

Reviewed on: 2/1/2012

Tristan S

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Verified resident as of 1/2012

So far so good. Staff are super friendly and Benny did repair my lights in a timely manner. I'm very happy living in my new apartment.

Reviewed on: 2/1/2012

Aaron S

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Verified resident as of 1/2012

Great!

Reviewed on: 1/30/2012

Kevin M

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Verified resident as of 1/2012

I was really impressed with the quick response by the maintenance staff when I discovered the water hoses on my washing machine were hooked up incorrectly. I submitted the request online and within 30 minutes someone was there to fix it.

Reviewed on: 1/26/2012

Toufic G

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Verified resident as of 12/2011

The guys at the management office are really great and helpful specialy the maintenance staff. Thanks.

Reviewed on: 1/24/2012

Robert R

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Verified resident as of 1/2012

Very satisfied.

Reviewed on: 1/24/2012

Elizabeth L

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Verified resident as of 6/2003

We have lived here since 2003. As an older couple, we feel very safe here, and my handicapped husband finds it easy for him to get around both inside and outside of the unit. Thank you for your good wordk

Reviewed on: 1/19/2012

Jessica R

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Verified resident as of 12/2011

Everything has been great!

Reviewed on: 1/17/2012

Breanna G

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Verified resident as of 12/2011

After moving in I began traveling immediately so i gave not had much time living at the apartment. Staff may have called to offer an orientation but as I was away I have no idea. I do want to mention that Michelle in particular was extremely professional and helpful. Thank you.

Reviewed on: 1/12/2012

Laura B

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Verified resident as of 12/2011

I am very happy that this was my first apartment away from home. It is a very comforting location and facility.

Reviewed on: 1/11/2012

Steven W

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Verified resident as of 12/2011

Michelle Jiles has been outstanding throughout moving in process. Exceptionally happy with choice I have made with Potomac Reserve apartment community.

Reviewed on: 1/4/2012

Veronika R

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Verified resident as of 11/2011

We appreciate Michelle's assistance with all of our questions and needs in the first few days and weeks.

Reviewed on: 12/19/2011

Linda L

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Verified resident as of 11/2011

Changa has been very helpful and responsive to any questions or concerns/issues I've had and personally resolved them quickly for me.

Reviewed on: 12/14/2011

Kurt S

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Verified resident as of 5/2011

Changa King has been an excellent staff member. He has really made living here extra special and comforting. He called a couple of weeks ago to make sure we were doing ok...and he even submitted a maintenance request for us to help out. He is a great face for Equity. Living here has been very peaceful...which is what we needed. Thanks for your effort in creating a peaceful and comfortable community for my wife, myself and our dog!!

Reviewed on: 12/13/2011

Brian B

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Verified resident as of 10/2011

Changa waas great, he made this very easy and convenient. Thank you!

Reviewed on: 11/2/2011

Kathleen A

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Verified resident as of 3/2011

I have been thoroughly pleased with my apartment from day one and I would not move out unless the rent is just too over-priced. The location is superb and being a semi-senior, my lifestyle fits in no matter what I do and no matter where I go! Thank you Equity Residential for meeting my needs and those of my pet, Mente!

Reviewed on: 10/15/2011

Justin Y

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Verified resident as of 9/2011

Michelle Jiles was absolutely outstanding!!!

Reviewed on: 9/28/2011

Digna D

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Verified resident as of 12/2010

I have to say that I had a wonderful time when living here at Reserve at Potomac Yard. I feel save and secured, plus it was very close to the mall. Thanks for all your attention and services.

Reviewed on: 9/22/2011

Melissa J

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Verified resident as of 8/2011

overall, happy with the move.

Reviewed on: 9/3/2011

Constance B

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Verified resident as of 8/2011

Chuck Oerter and his team (from the maintenance to leasing staff) are top-notch, friendly, and helpful. They always have smiles and greet us when we see them on the property. Again, our reasons for moving are based on our personal preference for inside access to the apartments and a couple of minor features we can't live without. We would not hesitate to recommend this community to others.

Reviewed on: 8/25/2011

Celeste C

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Verified resident as of 4/2009

If only this apartment had a bigger space and more room, I would love to stay here for a longer time. Staffs are friendly, location is great and overall experiencea are wonderful.

Reviewed on: 8/16/2011

Kipp T

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Verified resident as of 7/2006

The maintenance staff is the best! Always friendly and helpful.

Reviewed on: 8/8/2011

Lori E

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Verified resident as of 7/2011

The staff at The Reserve at Potomac Yard ROCKS!!! They give you a feeling that they really care:) Michelle was there from start to finish!! Thank you!!! Also thank you to Chenga, Trevor, Chuck who are also helpful!!!!

Reviewed on: 7/24/2011

Tony H

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Verified resident as of 11/2010

We have enjoyed living here very much and will continue to do so.

Reviewed on: 6/5/2011

Dette W

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Verified resident as of 4/2011

I have been a resident with Reserve at Potomac Yards for 33 days. I am very satisfied in the professionalism from the team at Reserve at Potomac Yards. Trent Besecker and Michele Giles have been great in assisting me with my move-in and the application process. The grounds and maintenance team responded quickly to my service request. Awesome job!! Let's not forget the safe and dependable shuttle drivers who get us to and from the metro station with ease. I am enjoying my new apartment home and my fellow pet lovers. Just wished I moved a few years earlier. Look forward to living in our 'resort' community.

Reviewed on: 5/26/2011

Carmen T

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Verified resident as of 4/2011

I LOVE living here and tell everyone that! Changa is super helpful and never hesitates to help out; while moving he brought my brother and I the moving key for the elevator and the dolly! Made my move so much easier. Also I lost my guest parking pass and a replacement pass was put under my door as soon as I asked for it! I am so pleased that this company VALUES the tenants and not just the dollars we give them. I am extremely satisfied with my choice to live at the Reserve at Potomac Yard.

Reviewed on: 5/26/2011

Kristy D

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Verified resident as of 2/2010

Love the maintenance staff. They are ALWAYS pleasurable and friendly.

Reviewed on: 5/25/2011

Haley A

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Verified resident as of 10/2010

Hoping to continue to live here, if the price is right, once I am married.

Reviewed on: 5/19/2011

Margaret A

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Verified resident as of 4/2011

I'm very happy with my experience thus far with Reserve at Potomac Yard. I appreciate all the help that I received from Michelle Jiles, as well as Chenga and Alexis, the leasing associates who assisted me with reserving and viewing my potential unit when Michelle was out of the office. Benny took care of the service request on my washer the same day I submitted it, and also did a great job replacing the door handle. Since I hate moving, I hope that this is just the beginning of a long-term satisfying experience as a resident of Reserve at Potomac Yard.

Reviewed on: 5/16/2011

Grover D

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Verified resident as of 10/2010

The office staff here does an outstanding job. Changa has been our leasing agent and he has always been very helpful, professional, and very personable. We hope he sticks around.

Reviewed on: 5/10/2011

Brenda L

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Verified resident as of 7/2010

Everything in #7 is important but I realized the reason I have been here for seven years is because of the office staff and maintenance service. You have a great team in place and I will miss them and living here when I have to relocate to the Fort Meade, Maryland area later this summer because my organization is moving there. You guys ROCK!

Reviewed on: 4/28/2011

King C

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Verified resident as of 4/2011

Move-in process was very smooth agents were very responsive to all my requests.

Reviewed on: 4/27/2011

Joseph D

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Verified resident as of 9/2004

it was a nice place to live and convenient to the metro in mornings without being on the road for hours.

Reviewed on: 4/25/2011

Daniela C

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Verified resident as of 3/2011

Changa King has been a great resource from shopping for a new place to assistance afterwards. I love the view from my apartment and the apartment itself. The price was higher than I had hoped for but I am very satisfied to date.

Reviewed on: 4/15/2011

Kathleen A

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Verified resident as of 3/2011

My consultant, Michelle Jiles, has been so thorough in her expertise of the facilties in explaining and guiding me through my intake. Her personality is one that 'lights' up the front office!The maintenance staff, superb in making sure that my apt.was in perfect condition and Trent,the manager, is a complete package of hospitality. I am so very happy with my new place and the location could not have been better. I highly recommend The Reserves!!!!!!

Reviewed on: 4/5/2011

James P

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Verified resident as of 3/2011

My leasing agent was Michelle Jiles who, through her professionalism, friendliness, honesty and salesmenship, was the one key factor inducing me to select The Reseerve over so many available communities. She really 'went the extra mile' in every aspect of the leasing and moving process, I cannot thank her enough.

Reviewed on: 4/2/2011

Jennifer M

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Verified resident as of 3/2011

Michelle Jiles has been very helpful, personable and professional.

Reviewed on: 3/29/2011

Gregory W

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Verified resident as of 3/2011

We were very pleased with CHANGA KING and all the information and help he gave us in coming to THE RESERVE. He is a very knowledgable and very professional employee. We are very satisfied.

Reviewed on: 3/27/2011

James J

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Verified resident as of 3/2011

We really appreciate Alexis' professionalism and customer service!

Reviewed on: 3/26/2011

Manuel A

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Verified resident as of 12/2009

This was perfectly located for me as I had two places to go to with my job. One was on Capitol Hill and the other location was in SW near Bolling AFB. The Reserve at Potomac Yard was exactly 9 miles equidistant--and I never had more than a 20 minute commute to go into DC or thru Olde Town to 495. I liked being able to walk just about anywhere--and all the Alexandria bike/hike trails converge nearby. I never had a problem with anything here. I enjoyed living on a very quiet floor. As I travelled to WV on the weekends, I never had to worry about leaving the apt. It was very comfortable and worked fine for me or when my wife and daughter visited.

Reviewed on: 3/23/2011

Justin L

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Verified resident as of 2/2011

Great move-in experience. Had to move from NH to Alexandria and my leasing associate Changa took care to provide me the smoothest transition possible.

Reviewed on: 3/18/2011

Antonina S

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Verified resident as of 2/2011

I have already recommended the reserve to 2 of my friends and one of which lives here too. Changa King helped me throughout the whole process and he helped me find the perfect apartment. I lived her 7 years ago and now i am back.

Reviewed on: 3/16/2011

John D

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Verified resident as of 2/2011

Lindsey was very, very helpful; answered all question with good accurate information, and made us feel very, very welcome.

Reviewed on: 3/3/2011

Gina W

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Verified resident as of 7/2009

Office Staff and Maintenance Staff are excellent.

Reviewed on: 3/1/2011

Devonne W

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Verified resident as of 1/2011

The office staff was extremely professional and helpful. They had positive attitudes and thoroughly answered all of my questions and tended to my concerns. Additionally, they offered information about the surrounding areas with regards to elementary schools and entertainment.

Reviewed on: 2/21/2011

Christal B

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Verified resident as of 4/2010

Great Staff!

Reviewed on: 2/18/2011

Melanie K

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Verified resident as of 7/2009

I have seen noticable positive improvements in the last year at The Reserve at Potomac Yard. The leasing staff and management are outstanding. They are responsive, courteous and friendly. The maintenance team is fantastic as well.

Reviewed on: 2/17/2011

Barbara P

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Verified resident as of 7/2010

I think the apartment staff is great. Trent is such a courteous and great office manager, and he and his staff has been part of the reason we are considering staying, along with the location.

Reviewed on: 2/15/2011

Stephanie S

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Verified resident as of 7/2010

Thank you! The Staff is always very nice, professional and attentive.

Reviewed on: 2/14/2011

Michael C

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Verified resident as of 7/2009

Before I thought it was apartment features, but through my interactions over the past several months with office staff, I have changed my opinion. There have been some minor issues that I have had to deal with them on, and they handled them very well. I have to say, the office staff under Trent is far more responsive and reasonable than past management. This is a very important part of the equation.

Reviewed on: 2/4/2011

Lori E

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Verified resident as of 7/2010

Thank you to the staff at Potomac Yard!!! They are always accomodating!! I have lived elswhere and in the past dealing with office was a headache but NOT here:) Special thanks to Michelle and Trent!!!!!!!

Reviewed on: 2/3/2011

Marsha S

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Verified resident as of 1/2011

I want to particularly thank and recognize Alexis Davis (as well as Changa) in the Rental Office. I was very pleased with how thorough, professional and helpful they were. Alexis was prompt to communicate and answer any and all my questions. I believe staff like Alexis and Changa are a complement to the ammenities offered at The Reserve. Thank you.

Reviewed on: 1/26/2011

Digna D

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Verified resident as of 12/2010

One of your station manager Lindsay took good care of me, she is a wonderful people person.

Reviewed on: 1/19/2011

Yadira O

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Verified resident as of 12/2010

The staff was very nice especially Michelle Jiles has always been following me all this going While in the apartment. Great location.

Reviewed on: 1/1/2011

Eugene F

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Verified resident as of 12/2009

The staff here is always a pleasure to deal with.

Reviewed on: 12/29/2010

Melissa S

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Verified resident as of 12/2010

The apartment is beautiful and I am very happy here. There is so much space and it's far more affordable than many other apartments in the area. Everyone in the leasing office has been very nice and they have responded to all of concerns within a short time frame (the washer was acting up and my showerhead was leaking), but both problems were addressed and resolved. I am very happy with the new apartment and look for excuses as to how to spend more time at home! Thank you!!!

Reviewed on: 12/22/2010

Richard O

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Verified resident as of 10/2010

Superior service, thus far. Thank you.

Reviewed on: 11/8/2010

Manuel A

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Verified resident as of 12/2009

I have been very pleased at the diligence of the staff (i.e, communications, assistance) and the well kept/well maintained facility (even with construction). Best place I've lived and I've been transferred all over in the past 8 years. thank you.

Reviewed on: 11/2/2010

Andre C

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Verified resident as of 3/2010

I'm please with the Management and Service Teams at Potamac Yards Apt. They were/are quick to respond and make situations comfortable when the need arise. They Are True Professionals!

Reviewed on: 10/8/2010

Arjun G

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Verified resident as of 7/2010

Nice and helpful office staff

Reviewed on: 8/20/2010

Patricia F

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Verified resident as of 1/2010

The grounds staff were awesome during the snow storm. A superior job keeping the snow off every sinigle walkway (and there are A LOT) around the facilities. They are to be commended.

Reviewed on: 8/1/2010

Robin O

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Verified resident as of 4/2008

You maintenance guys are very nice, helpful and friendly. Same goes for the shuttle guys. Grateful to have the shuttle.

Reviewed on: 7/20/2010

Tiffany I

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Verified resident as of 6/2010

Everyone in the office has been EXTREMELY helpful through the whole process!

Reviewed on: 6/30/2010

Christal B

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Verified resident as of 4/2010

I Just LOVE IT!

Reviewed on: 5/7/2010

Joy E

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Verified resident as of 8/2009

I was very pleased with the way the office staff handled the major snow storms we had and the plowing and maintenance of the sidewalks during the storms. Thank you for that. It helped a lot.

Reviewed on: 3/13/2010

Sue Ann L

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Verified resident as of 8/2007

Doing a good job, the trash area could be a bit cleaner around the 100 section. But overall I am very pleased

Reviewed on: 3/9/2010

BRYONC

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Verified resident as of 7/2007

I have been living at the Reserves at Potomac Yard for four years. But the time has come for me to move on and I will be doing that with the help of Equity Residential and the Rewards program. So, I will be leaving this property the same way I came here in 2006: VERY SATISFIED. I am now out of the military but have ties to my brothers and sisters in arms and I will definitely recommend they make The Reserves at Potomac Yard their First and Last stop for a place to call home. I did!

Reviewed on: 2/25/2010

Patricia F

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Verified resident as of 1/2010

Love the apartment. The drivers to the metro stop are wonderful. The grounds staff during these winter storms have truly gone WAY ABOVE and BEYOND the call of duty. The grounds were impeccably maintained. Many thanks.

Reviewed on: 2/15/2010

Larissa S

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Verified resident as of 7/2009

The office & maintenance staff are a delight to work with. They have been very accommodating with all requests.

Reviewed on: 2/12/2010

Susan R

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Verified resident as of 4/2009

Rented our unit sight unseen via the internet and was very pleased when we arrived and have been very satisfied since we have lived here.

Reviewed on: 2/11/2010

Gary B

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Verified resident as of 7/2009

The office staff and maintenance service support are both truly outstanding. Everyone has always been friendly and helpful. The service support has been uniformly great. And the Leasing Consultants always follow through on everything.

Reviewed on: 2/9/2010

Emily G

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Verified resident as of 7/2009

The staff is super friendly, and my favorite thing about the apartments is that they are Sunny!

Reviewed on: 2/9/2010

Manuel A

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Verified resident as of 12/2009

Everything went smoothly as most of the pre-rental stuff I had to do over the phone and Internet as this was a quick move. I didn't have time to shop around and chose what I thought was the best. The rental agents were great and this has worked out very well.

Reviewed on: 1/27/2010

Eric W

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Verified resident as of 2/2007

What can I say but this has been the best appartment I have live in since I moved to the metro area! The last three years has been absoutley fantastic! Weather it was the prompt maintenance service or the great location, it was definately the friendly smiles from the office staff that made living at the Reserve At Potomac Yard so extraordinary! Thank you Tasha for everything! You have truly made The Reserve At Potomac Yard the flagship in the rental community!

Reviewed on: 1/17/2010

Elizabeth L

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Verified resident as of 6/2003

As an older couple, my disabled husband and I feel safe and happy here. Your personnel are very helpful and polite. The neighbors the dog has introduced me to seem friendly as well. We hope that we will be able to stay here for some time longer. Thanks for all you do.

Reviewed on: 1/10/2010