• 401-91 Tallcottvile Rd. Vernon CT 06066
  • (844) 751-7133

Briar Knoll Apartments Reviews

Reviews are based on experiences of actual residents.

4.3 / 5 based on reviews from actual residents and their experience living with us.

Maintenance Staff

Parking Quality

Grounds

Verified resident as of 3/2015

Office staff has been incredible. Best crew I have ever encountered in apt. Living.

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Verified resident as of 10/2005

It has been a pleasure to live here for ten years. Everything and everyone have been great. A special THANK YOU to Ashley and Dan for all that you two have helped me with. It is with very mixed emotions that I leave here. I have loved everything about Bri

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Verified resident as of 6/2014

I enjoyed my time at Briar Knolls - the neighbors that I came across were very friendly. Office team (Ashley whom I spoke with often) are very helpful and are quick to respond to service calls. The location is great - had a lot for me to do. Thank you

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Verified resident as of 7/2014

All of the neighbors in our section of the complex are awesome. Everyone is friendly and there is a true feeling of community.

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Verified resident as of 9/2014

We love the location of Briar Knoll and everyone is very friendly from the staff to our neighbors. Briar Knoll is the only apartment complex we found that allows dogs and is still a clean and comfortable place to live. We really like our apartment and for the price, you can't beat it. The appliances aren't brand new but they work fine. We love having the thermostat and the central air to make it comfortable at all times. Lastly, the office and maintenance staff are both very friendly and have fixed our problems quickly.

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Verified resident as of 12/2014

It's been better than expected so far. I like the layout of the complex. Ashley and Diana seem on top of things.

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Verified resident as of 12/2014

We are very happy to live in here I will recommend a people to apply in briar kmoll apartment.

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Verified resident as of 6/2014

The property is extrmextremely accomodating. I love the fact they accept dogs and provide a pet friendly environment. The sidewalks are constantly salted and prepared in advance for winter storms.

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Verified resident as of 6/2011

My boys and I love living at briar knoll. The office staff are always very helpful and always ready to listen to anything that you need. Thanks briar knoll.

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Verified resident as of 4/2012

I appreciate how prompt staff is in resolving any issues. I enjoy how friendly all the staff and their respect for the residents in this community. They are very prompt with keeping us updated on any issues that arise. I have felt safe here as well

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Verified resident as of 10/2014

I am very satisfied with the help that Diana offered and how nice she has been during all the process

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Verified resident as of 6/2014

Ashley and Diana were wonderful, both professional but welcoming and warm...which is not something you find very often. Diana kept in contact with me during the whole application and move in process, and patiently answered any questions or concerns I had. It was also nice to receive the email from Dan making sure the apartment was in clean and working move in condition (which it certainly was-I found it difficult to find anything worth noting on the inspection form before I moved in). So far I love my new home, I feel comfortable and safe and proud of where I live, I could not be happier!

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Verified resident as of 6/2014

From the first day I looked at the showroom apartment til now, I have had a great experience with the Briar Knolls complex. The office staff is friendly and have a willingness to help. I have also met some of my neighbors who are very friendly which makes living in this area warming. thank you

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Verified resident as of 11/2013

I have had a great experience living here so far. This is my first apartment so I was nervous coming into it but the staff is very nice and helpful. I also love that I can have my dog here, makes a big difference being able to keep him with me!

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Verified resident as of 10/2005

It is so hard to choose which one feature is the most important to me living here. All of the above features are equally important. I love living here and hope to stay here for a very long time. Thank you to all the staff and workers, This is a wonderful apartment community.

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Verified resident as of 5/2013

We had a very pleasant year at Briar Knoll and are sad to be leaving. The maintenance was also wonderful and efficient and Diana from the main office was always friendly and attentive. Thank you!

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Verified resident as of 4/2013

Enjoyed living within the community. The staff was great to work with and always addressed my concerns in a timely manner.

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Verified resident as of 4/2013

Very happy here. Thank you.

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Verified resident as of 10/2013

Very happy here, all good so far.

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Verified resident as of 10/2013

The move in experience was great, everyone was very friendly and responded quickly to questions. When we had an issue on a Saturday night the maintenance manager was here within an hour and fixed our problem quickly.

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Verified resident as of 4/2013

The office staff was always friendly, knowledgeable and professional and the maintenance personnel did their jobs quickly, with expertise and a smile.

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Verified resident as of 3/2013

I highly recommend living at Briar Knoll Apartments. The Property Management staff is exceptional, they respond quickly and are very professional. This is an older property, but very well maintained. The maintanence service is immediate. They want us to be happy. Since this is a dog-friendly complex, everyone enjoys speaking to one another about their pets. It's a great environment for families, children, and singles. I have lived in a home for the past 20 years so moving into an apartment was a dramatic adjustment, but Ashley Percy and her staff made the transition comfortable. I can easily live here for a few years while rebuilding my life and taking advantage of the equity support given by the complex when I'm ready to purchase a home again. I highly recommend Briar Knoll Apartments.

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Verified resident as of 8/2013

Pleased with the responsiveness of staff on one routine request and one emergency request. They responded immediately and took care of requests.

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Verified resident as of 8/2013

The maintainence staff couldn't have helped me more if they had wanted to in accomodating the apartment for my handicapped husband. We got lightening speed response to every request and we are very grateful

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Verified resident as of 2/2012

We enjoyed our time here! We always felt safe and happy.

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Verified resident as of 4/2013

Thank you for quickly correcting the lighting issue near the laundry room and for accommodating all of our needs when an issue arose.

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Verified resident as of 4/2013

Diana in the office is awesome and we love the apt.!

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Verified resident as of 3/2013

I am so happy living here, Ashley Percy is a fantastic person to work with. She is highly professional, knowledgeable, and friendly. We love our apartment, location, and the communications regarding networking and future opportunities to grow equity for future home purchases is very appealing. We couldn't be happier.

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Verified resident as of 1/2013

I worked with Ashley and Diana of the Briar Knoll Vernon, CT complex. Both have been great to work with. In the last week we had a recording setting snow storm. I was impressed with the effort of the team to get the snow cleared and also, the help I received from my new neighbors. Thank you,

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Verified resident as of 7/2012

I enjoyed living at Briar Knoll. I felt the apartment to be spacious and clean. The location of Briar Knoll was excellent. I would definately recommend Briar Knoll to friends and family.

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Verified resident as of 12/2012

I'm looking forward to utilizing all Briar Knoll and Vernon have to offer.

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Verified resident as of 3/2012

Ashley and Diana are the absolute best office staff I have ever come in contact with. They are thorough, kind, very efficient, professional and informative. They deserve recognition in some tangible way. If we weren't making big changes in our family, we would be inclined to stay most by their excellent service.

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Verified resident as of 4/2010

I just wanted to commend both the office and maintenence staff at Briar Knoll. I feel like they both do incredible jobs, and any issues are handled immediately and to my satisfaction. It truly gives me a sense of relaxation to know that I can turn to them if something is not right in my apartment and know it will be resolved promptly.

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Verified resident as of 4/2010

Heaven is right here on Earth in my Equity Residential apartment community.

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Verified resident as of 9/2012

Moving in was a breeze and the property staff were very helpful. I've enjoyed my first month a Briar Knoll and look forward to many more!

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Verified resident as of 6/2012

I couldn't express enough praise to equal the appreciation I have for the efforts of Ashley Percy & Diana DuMouchel. Their gracious professionalism made my move to CT very smooth and relaxing. It was an unexpected welcome that has set the scale for future leasing.

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Verified resident as of 5/2012

As always, the staff is extremely professional.

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Verified resident as of 10/2001

I enjoy my apartment and the features it provides. I would recommend it to others. The office staff and maintainence personnel are terrific.

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Verified resident as of 8/2011

I enjoy living here. The office staff are always quick to help with anything.

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Verified resident as of 1/2012

A very positive experience. Diana, as well as the other office and maintenance staff members, were courteous, professional, and quick to respond to any and all inquiries. It was very helpful.

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Verified resident as of 4/2010

Great staff.

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Verified resident as of 4/2011

Love where we live:-)

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Verified resident as of 6/2009

This was a transition from my divorce and house ownership and was very comfortable. Ashley Percy was wonderful to me.

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Verified resident as of 3/2008

It is a wonderful community an the staff is wonderful and responsive.

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Verified resident as of 2/2005

Office and maintenance staff are top notch. Very good people.

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Verified resident as of 8/2011

In the short time that I have been living here, it has been a very good experience.

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Verified resident as of 1/2011

To Whom It May Concern, My family and I have lived there since Feb. of this past year and have nothing but amazing things to say. During the winter our ceilings leaked due to the snow melting on the roof, and they immediately came out and painted. The office staff has been nothing but accommodating to us and all our neighbors are extremely nice. Our daughter is in love with the pool which is also a really nice feature! We look forward to staying with Briar Knoll for several years.

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Verified resident as of 5/2011

Loved living here! Wish we didn't have to move. Everything was great and well maintained. Perfect place to live and I wish we could take briar knoll and move it with us to our new location! We will miss it very much and it was a great experience!

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Verified resident as of 1/2011

I was very pleased with the professional and courteous staff in your management office. Your maintenance staff were prompt, knowledgeable and courteous.

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Verified resident as of 11/2010

I am very happy that I chose to live here. My first month has been a pleasure and I can certainly seeing myself staying a long time!

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Verified resident as of 11/2010

Diana was wonderful when we looked at the apartments and moved in. I appreciated her help and professional nature! She was definitely part of the reason we picked this community. We've had some concerns, and I feel comfortable calling her and know she'll take care of things for us. Thanks, Diana!

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Verified resident as of 11/2010

Ashley and Diana are absolutely PHEMONENIAL. I had a couple of setbacks and they gave me all the assistance and assurance I needed and then some more. Everything worked out well just as they said and I was able to move into my beautiful apartment. The ladies have shown great commitment and caring for the residents and potential residents of Briar Knoll. I hope to live here comfortably for a good while Ashley and Diana are approachable and very professional and very nice ladies too.

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Verified resident as of 9/2006

Ashley and Diana from the office are the best!!! Could not ask for nicer people!!!

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Verified resident as of 4/2010

I just wanted to say that Diana Dumouchel was incredibly and present to work with during the entire experience, and should be commended for her friendliness, quick responses, and commitment.

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Verified resident as of 4/2010

Leasing staff was very warm and professional. Property is in good shape and well maintained.

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Verified resident as of 9/2009

Love living here. Never have a problem or an issue with neighbors, property, etc. and always feel safe. For Question #7 I put that a comfortable place to live for a number of years was number 1 (which it is) but price (e.g. rent, other lease terms) is a very close 2nd.

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Verified resident as of 9/2006

Ashley and Diana are the best!!! They treat my wife and I great and are always so friendly and helpful!!!!

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Verified resident as of 12/2009

I love this apartment. I wish I can live here longer but I am finishing my MBA at UConn. That is only reason I am moving out. Thank you for providing me such a good apartment.

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Verified resident as of 8/2009

Ashley Percy is amazing. She was always very helpful and reliable.

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Verified resident as of 8/2006

Overall, the management office and the maintenance staff have been absolutely awesome in my years at Briar Knoll. Couldn't recommend them more highly. The structure itself could have used some improvements / updating, but overall the experience was very positive.

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Verified resident as of 7/2009

The maintenance staff is always very prompt, helpful, and cheerful whenever I am need of assistance. One of the biggest problems where I used to live was that maintenance issues would go on for weeks-- here it usually takes a day. Love it.

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Verified resident as of 1/2010

The office staff is extremely nice and helpful. I love the apartment. It is clean and has a lot of space. I also love the location. So far everything is great!

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Verified resident as of 2/2005

The maintenance staff is exceptional. Dan and Russ are great guys.

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Verified resident as of 8/2009

Prpoerty Manager ashley was extrememly helpful and very responsive during our move in.It's great to see a real smile when you walk in to Ashley's office rather than a fake smile who see in other places you walk in.

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Verified resident as of 11/2002

Maintenance crew is very good. Snow was removed in a timely fashion. Nice, quiet community.

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Verified resident as of 12/2008

This is one of the nicest complexes I've lived in. I've let a friend know about the complex and she has decided to move over from the Buckland Hills 'dark side'.

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Verified resident as of 6/2006

Excellent place to live. I would recommend it to anyone I know. We would have stayed for years to come if we were not buying a house. Excellent staff. Can't say enough good things about Ashley, Kellie, Dan, and Russ. They are they best. Always very helpful, friendly, prompt to respond to maintenance requests, informative about things going on in the complex. Just a pleasure to deal with. Love the apartment. Definitely would come back in the future if our lives went in that direction. Thanks to everyone there. I hope they get to see this feedback. They deserve some recognition from corporate for being great. (And no, they didn't put my up to this haha. In fact, when we gave notice, there was no mention of a survey) This is completely genuine. Thanks again!

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Verified resident as of 7/2008

Overall excellent experiences!! Thank the property manager and staff!

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Verified resident as of 7/2008

Again the Staff was incredible, the location very nice.

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Verified resident as of 8/2008

People are friendly but kind of keep to themselves. I think that allowing pets is great, and the grounds are always maintained - winter and summer.

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Verified resident as of 2/2005

I been with Briar Knoll for almost 5 years. I am enoying so much living there. It's a great place to live.

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Verified resident as of 10/2008

Overall, very satisfied. I enjoy the time I have been here, and hope for many years to follow.

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Verified resident as of 2/2008

This is only my first apartment,but im very impressed with the high quality and quick service that the maintenance staff gives to us when we need it.

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Verified resident as of 4/2007

My 1ear/5 month stay has been almost perfect. Thank you very much.

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