Jeff is just awesome He is very cooperative, kind, listens to us and addresses exactly what our requirement He goes an extra mile to help us in any dimension. Very glad to come into CityGate and staff is just awesome
Reviewed on: 10/22/2023Fast services. Good response.
Reviewed on: 9/27/2023Very helpful and good attention
Reviewed on: 8/12/2023Jeff helps us a lot with our application and first days in the apartments. He answers on all my questions and quickly routes our issues. Carey is awesome and responsive. Managed and helped to solve our issue with an oven very professionally
Reviewed on: 8/11/2023Lovely team
Reviewed on: 6/27/2023They have been super helpful about the apartment complex and the whats going on with the city
Reviewed on: 6/15/2023Quiet , friendly, diverse
Reviewed on: 6/12/2023Very responsive staff!
Reviewed on: 5/28/2023It’s a best apartment complex!
Reviewed on: 12/1/2022Matthew has gone above and beyond to answer all my questions and make sure my requests have been taken care of in a timely manner. If he hasn’t known the answer, he has immediately gotten it and informed me. He is professional, friendly and very responsive. He is extremely easy to work with as is Jovanna.
Reviewed on: 4/8/2021Matthew has gone above and beyond to answer all my questions and make sure my requests have been taken care of in a timely manner. If he hasn’t known the answer, he has immediately gotten it and informed me. He is professional, friendly and very responsive. He is extremely easy to work with as is Jovanna.
Reviewed on: 4/8/2021Everyone has always been easy to communicate with and I get a timely response to any questionsneeds I have.
Reviewed on: 3/5/2021We havent fully moved in yet but, we are very appreciative of all the help and support the team has shown us.
Reviewed on: 11/7/2020The area is great, accessible
Reviewed on: 9/18/2020The property is kept clean and we stay committed to helping residents with any problems or help they need from the leasing office.
Reviewed on: 7/25/2020Thank you for giving a wonderful experience to me and my family. This was my home!
Reviewed on: 7/2/2020Neda was really great to work with. Explained everything in detail and was very helpful. Thanks Neda!
Reviewed on: 6/26/2020Very easy to work with
Reviewed on: 6/17/2020Excellent service and always in time and more importantly smiling and never a sort of stress on their faces! excellent team and great work.
Reviewed on: 5/16/2020Repairs are on time.
Reviewed on: 3/9/2020Everyone has been extremely professional, kind, and go out of their way to help with any question or concern.
Reviewed on: 1/3/2020everyone in the leasing office has been very accommodating and has made my move much smoother. Luis from maintenance took care of the the things that needed fixing in my apartment in a very quick manner.
Reviewed on: 11/4/2019Everyone Ive met so far has been great and very helpful!
Reviewed on: 10/25/2019Jovanna is very helpful and has great customer service skills. She has done wonderful onboarding.
Reviewed on: 9/4/2019Luis with any maintenance requests is amazing, punctual, and incredibly friendly. Daryl always remembers me and makes the experience at the front desk exceptional.
Reviewed on: 8/18/2019Staff was really helpful
Reviewed on: 7/26/2019Overall our stay at city gate was great except for some minor issues. We had a memorable stay. If it was not for work related move to a different state we would have continued to be a resident of City Gate at Cupertino. Thank you!
Reviewed on: 7/15/2019Always kind and helpful, the team is attentive to my needs and ensures I have services and information to live well.
Reviewed on: 6/22/2019I enjoy my City Gate Life! Thank you for keeping a clean area. I feel comfortable. Thank you so much!
Reviewed on: 6/16/2019Was very happy and delighted by the way we were treated as a new tenant. Everything systematic and simple.
Reviewed on: 5/17/2019Darryl has been a huge help with everything from touring the apartment to moving in!
Reviewed on: 5/17/2019It was really wonderful living in City gate ,all the staffs were very good , good neighbors and good service and its really saddened to leave this place..
Reviewed on: 5/8/2019Darryl has been a great help to my adaptation to my new home. He always response my question in timely manner.
Reviewed on: 4/30/2019The front office and maintenance staff is very prompt, courteous and helpful.
Reviewed on: 4/29/2019Safe comfortable environment
Reviewed on: 4/15/2019You guys were absolutely great this year! It is the best experience that our family had in California apartment complexes
Reviewed on: 12/28/2018Jovanna has been super friendly and helpful whenever we spoke. She is prompt in her responses, which is appreciated. Luis is also very friendly and doesnt stop until he figures out a solution for something. I am very satisfied each time he visits to assist.
Reviewed on: 11/26/2018Darryl was very helpful in setting up the place for me. He was detailed, caring and responsive. Very nice property and very fine people working on it.
Reviewed on: 11/2/2018We have a great experience living in this apartment community. We appreciate the help provided by the office team.
Reviewed on: 10/2/2018I love everyone in the office. People know me by name and ask about things and show interest in my life not just as a tenant but as a person!
Reviewed on: 8/14/2018Great experience.
Reviewed on: 7/27/2018great,everyone is friendly
Reviewed on: 7/25/2018Its been great living here past 3 years. Thank you for all the help. I recommended this apartment to 2 more people and I am glad that they also choose to live here.
Reviewed on: 7/2/2018Always very courteous and helpful. Quick responses on emails. Quick responses on service requests.
Reviewed on: 6/18/2018The team here was easy to work with fast !! Made it easy for the move in
Reviewed on: 6/5/2018Highly approchable, compassionate and professional
Reviewed on: 4/22/2018Great community. Great office staff.
Reviewed on: 4/1/2018POrsha is amazing!
Reviewed on: 12/30/2017Had a great experience. Moving to another Equity Residential building in San Francisco Azure in SoMa. Thanks for everything!! Super friendly and courteous staff.
Reviewed on: 12/4/2017Porsha is always very helpful and friendly and greatly helped us in resolving a misunderstanding we had with a neighbor of ours. While I mostly interacted with Porsha, all other staff I ever met at the management office was always very nice.
Reviewed on: 10/28/2017City Gate at Cupertino is a wonderful community to live in: excellent location, well maintained apartments and grounds, friendly and competent staff. The only reason we are living is to move into our own home.
Reviewed on: 10/10/2017Claudio has been very helpful and approachable.
Reviewed on: 8/15/2017The team is very good. Porsha is very friendly and any concern...she attends immediately. Other leasing consultants too.
Reviewed on: 8/11/2017I had the pleasure to talk to Porschia and she was very nice, professional and helpful. Very happy to have her in our community. Thanks Porschia
Reviewed on: 6/26/2017Porsha is amazing. She helped us with everything
Reviewed on: 5/25/2017It was very nice and convenient to live here.
Reviewed on: 3/20/2017Quickly resolve problems, Very nice welcoming
Reviewed on: 3/16/2017everything was good. Thanks
Reviewed on: 3/14/2017Very well maintained community. Most of my service requests were attended promptly. The floor plan is well organized, spacious, thought through and we liked living here. I had to move on as im buying a home otherwise, i would have renewed my least without a doubt.
Reviewed on: 3/9/2017Its a great community to live with. Leasing office is very friendly and always there to help.
Reviewed on: 3/2/2017The team is great, very genuine, went out of their way to get me into an apartment with a move date less than a week away when I first visited. They stayed open late and since moving in have been really great in responding to my questions, and even reach out to ask how I am if I need anything. They really care about this place.
Reviewed on: 2/2/2017Experience was great. I like the passion and dedication of the office staff as well. Claudio was really prompt and appropriate in responses to queries or requests.
Reviewed on: 12/9/2016All of the staff members are great, so helpful and they follow up all my questions and concerns. THANKS
Reviewed on: 11/8/2016Porsha Lewis at the City Gate Apartments in Cupertino has been fantastic to work with. She has consistently been professional, courteous and very helpful. She has made our transition into the apartment community enjoyable.
Reviewed on: 10/3/2016Porsha was our point of contact for leasing/move-in process. She has been very helpful, co-operative and responsive throughout the leasing/move-in process.
Reviewed on: 10/3/2016It has been a pleasant & smooth transition moving into my apartment, I‘’m very satisfied & pleased with the apartment staff & I appreciate all their efforts.
Reviewed on: 10/1/2016Thank you Claudio and Porsha for all your help!
Reviewed on: 9/30/2016Porsha and Claudio were particularly helpful throughout the moving process. THey were both responsive and follow-up on things with close attention to details.
Reviewed on: 7/31/2016I had to move from Michigan to California for a new job and this was a big move. I visited City Gate apartments office multiple times and every time I visited or emailed, I had got quick responses. Porsha and Claudio helped make my decision to move to City Gate. They patiently answered many of my questions ( I asked a lot) through email and phone. Special thanks to them for making me comfortable and welcome. The location is excellent . It is just a few minutes away from my office and quite near to multiple locations. The last few weeks have been great .
Reviewed on: 7/30/2016I will very much miss living at City Gate. It has been a wonderful experience being here.
Reviewed on: 6/3/2016I've been living in this community for almost 10 years because I love it. I'd like to emphasize on the maintenance team, they are amazing, to me they make a big difference, they are a big reason why people like me live in this community for so long, they are very efficient, maintain the apartments in great shape, but I like to mention one on them in particular, that is Michael, for the great service he provides and the knowledge that he possesses, but most important: he is very respectful and a he has a great attitude. Very positive, always has a smile on his face. He excels in service and personality and he is a good representation of this community. Service is what keeps people attached to places and Michael is a master in service. Thank you for having him here.
Reviewed on: 5/31/2016Great place with great neighborhood, supportive maintenance staff and best schools around
Reviewed on: 4/4/2016Again, Ana and Claudio in the office are fantastic. Really great people, and fixed any concerns. Good people.
Reviewed on: 8/10/2015I love that the community is very family and pet friendly!
Reviewed on: 7/8/2015We loved living at City Gate. We will miss this place:(
Reviewed on: 7/7/2015It has been wonderful living here, it is a shame we have to move closer to a caltrain station due to job location change!
Reviewed on: 4/17/2015I can not say enough about Margherita & Anna. They were both great to work with. Margherita was so responsive and made the move-in process a breeze.
Reviewed on: 3/13/2015Margherita is part of the leasing staff and she went above and beyond to support my cross country move. Her professionalism and responsiveness even during her days off made my relocation possible. She is an excellent asset to EQR and should be praised and recognized for her devotion towards her residents.
Reviewed on: 10/21/2014Thank you Dan for the call! We love our apartment and like the area we have chosen. Margarita was great and very helpful in our move process.
Reviewed on: 10/3/2014James, Ana and Margherita are absolutely fantastic. I would recommend that every person who rents an apartment meets these 3 rock star individuals. 5 stars
Reviewed on: 7/30/2014very happy with office staff and mangement and we love our apartment
Reviewed on: 7/19/2014Overall, I am very impressed with the property management office folks.
Reviewed on: 3/1/2014Keep up the good work
Reviewed on: 2/13/2014This community staff is AWEsome! Our entire family is thrilled to make Archstone our new home. We feel extremely blessed and appreciative to be living here. Diana, Marguerite in the leasing office made this transition for our a family a smooth process and made us feel welcome from our first tour of the property. Sebastian and Carlo are fantastic - they were so attentive to some small maintenance issues and got it done without delay! Thank you for helping us jump into 2014 in a new home, a fresh start and for allowing us to call Archstone Cupertino our new home!
Reviewed on: 1/11/2014I like living here very much.
Reviewed on: 12/2/2013I am satisfied with this apartment. thanks
Reviewed on: 11/12/2013I have lived in this apt since 2006. Most staffs are great and very helpful. It is a great location and environment. I never lived any apartment this long. It is a great experience.
Reviewed on: 11/4/2013My apartment location, features are wonderful. The pool is also very nice. These will be things we will miss!
Reviewed on: 9/6/2013Office staff and maintenance team are really great, so making it easy to live here.
Reviewed on: 8/11/2013Excellent place to live!
Reviewed on: 8/10/2013Don Clemens and Margherita Scoglio are excellent employees and their follow up and follow through should be recognized.
Reviewed on: 5/25/2013The staff was very responsive to my concerns - this was very important to me. Thank you.
Reviewed on: 5/2/2013The Office staff is very courteous and responsive. They go the extra mile to make sure issues are resolved.
Reviewed on: 4/28/2013Happy and will be back if in Bay Area .
Reviewed on: 3/25/2013So far my experience was great and the office staff are very friendly. I hope to stay here for a long period of time.
Reviewed on: 3/12/2013Overall it is nice exp living here
Reviewed on: 3/9/2013