Siena Terrace Apartments reviews are based on the experiences of actual residents. All residents are surveyed and their responses are summarized within our Resident Satisfaction score. The reviews below contain insights into management and community amenities, as well as neighborhood tips for living in our Lake Forest apartments. Check out what residents have said about living at Siena Terrace Apartments.
3/22/2012
We are very happy with everything The office s.taff is really friendly and gos above and beyond to make the tennants happy
2/21/2012
fast maintenance response
2/13/2012
My experience has been wonderful with Siena Terrace. The staff is great. They respond quickly to my questions or reports of repairs and always resolve any issues I have had in the past. I could not of had a better experience. So Thank you to the entire staff at Siena Terrace.
1/24/2012
The staff member who replaced my dishwasher was extremely nice
11/18/2011
We have been with equity for the last 6 years and we are very happy with everyhting, from rates, to staff to apartment. Thank You
10/24/2011
We love this location and the Service Request.
10/3/2011
I do not appreciate the way the staff park their golf carts in the driveway - illegally, at a red-painted curb, mind you... - where residents such as myself are forced to drive around them, just so the staff doesn't have to take those extra ten steps across the drive to the 15-20 empty spaces reserved exclusively for them during the day where they should be parking. Also, they just remodeled the office and made it so they have access to parking spaces (which are right next to the office) without having to even walk across the drive. They have direct access to reserved spaces, yet they continue to be a nuisance to the residents. The parking is also atrocious at my community - so much so that the conditions are causing undue wear-and-tear the tires on every car of every resident who lives there; however, I understand they're going to attempt to repair them this week. But if all they're planning on is a fresh coat of slurry, then I'm afraid they'll be facing the same problem a year from now. The driveways in my community need to be completely re-asphalted. I was also promised a carpet cleaning when I renewed my lease in February, but Equity Residential did not follow through on that promise as I still have not had my carpet cleaned. But I'm sure when I move out, rather than getting that free carpet cleaning, I will get charged a handsome fee for a carpet cleaning. Other than those things I've just mentioned, I have no complaints. The community is relatively clean, neat, and quiet.
8/27/2011
Matt and Linda were very professional and made moving in a pleasant and easy experience.
6/22/2011
Everyone who works here has been nothing but pleasant and professional. I have highly recommended these apartments to several people.
6/2/2011
I was satisfied living at your facility. It is a very nice and well maintained community. Thank You
4/8/2011
My boyfriend and I spent practically a whole day looking at/ for apartments we were just about to give up when we decided to drive a little further down the street luckily Linda was still in the office when she started talking about the apartments we knew right then and there this was where we were going to live. Everyone in the office was so kind and understanding. Thank you for being our ' last option'.
3/7/2011
The staff is good and very responsive, I called them up for a small query and they resolved it in few minutes.
2/28/2011
Absolutely love and have already passed along info to friends looking for a new home!
2/14/2011
I love living here. Any and all fix it problems that I have had has been taken care of very quickly, and completely.
1/26/2011
Love this place!
11/8/2010
Simply the best I lived.
11/1/2010
Very pleased with service and apartment.
10/31/2010
Great office staff and maintenance service!
8/12/2010
We have very much enjoyed living at Sienna Terrace and plan on staying here for many more years to come!
8/5/2010
Katherine Rusk (my Leasing Agent)was GREAT to work with and made my choice that much easier. The Maintainence staff has done a great job with my few work orders that I have had and getting them resolved in a timely manner. Linda in the office has been great with following up. Stephanie Graff the manager has a great team and I am happy to call Siena Terrace 'HOME' and I will refer people here.
7/22/2010
Everything is relly good!!! Thanks.
7/12/2010
I will stay for a long time is the rent stays reasonable and I continue to get the service that I've been getting for the past 5 or so years.
5/10/2010
this is indeed a pleasant place to live and bring up children. the environment is very kid-friendly
4/26/2010
Overall we've had a great experience living here. We loved the location of our apartment in the back of the complex.
4/2/2010
This the cleanest and most beautiful apartment complex to stay in the place which is quiet and have all amenities within 2 miles.
3/22/2010
The staff at the Sienna Terrace apartments were absolutely wonderful! They made the entire process of finding an apartment and moving very easy for my roommate and I.
3/21/2010
We love Siena Terrace an Equity Res. property so much this is our second time moving here 6 years ago we lived here and now we're back home, thank you
3/11/2010
I have only been here for 2.5 weeks and am very satisfied. I like the location and very much like the appliances (especially the washer/dryer located in the patio room, and refrigerator. Thank you
2/27/2010
The office staff here has always been top notch. I appreciate their warm and friendly attitude and professional service. The maintenance team is also top notch. I've enjoyed my stay here at Siena Terrace. Thank you!
10/22/2009
The office staff has always been the best. The location of the complex is very good.