Team here is really lovely. Always helpful and quick for resolving any issues.
Reviewed on: 9/19/2023The Team is always responsive and willing to serve and help tenants
Reviewed on: 8/15/2023Always welcomed with a smile, all of the team at Broadway has done a great job at helping us with our move.
Reviewed on: 8/6/2023The team has exceeded my expectations. It’’s been a pleasure working with Elijah. He is very welcoming, professional, courteous, and is always there to help and answer any questions.
Reviewed on: 7/31/2023Very satisfied, Billy has been extremely helpful during my move in process
Reviewed on: 7/19/2023The building is clean, staff very friendly and willing to help. The design of the apartment is lovely. Location is prime. Overall great quality of living.
Reviewed on: 12/11/2022Love Sergio with Maintence and Elijah in leasing. Kevin is always professional.
Reviewed on: 12/10/2022Elijah has been extremely helpful and responsive.
Reviewed on: 11/22/2022The Leasing Office Team, especially Ashley and Heavenly, was extremely helpful in facilitating my move in. They always provide service with a smile and are thoughtful and considerate of all contingencies.
Reviewed on: 4/22/2021They have been very accommodating to every question I have had. They have made the transition of moving and settling in very easy for me
Reviewed on: 2/1/2021Everyone is attentive to my requests and great customer service!
Reviewed on: 1/17/2021Thank you for being my home the last two years!
Reviewed on: 7/24/2020Everyone has been super helpful if we have any questions!
Reviewed on: 6/18/2020The customer service we receive from the office and maintenance staff is consistently exceptional.
Reviewed on: 5/7/2020Isa is amazing! She made the process of finding an apartment so easy and made us feel so comfortable. I don’t think we would have signed so quickly without her.
Reviewed on: 12/18/2019Everyone has been very welcoming and kind. Thank you to the leasing and maintenance teams!
Reviewed on: 10/7/2019Great staff!
Reviewed on: 7/29/2019The customer service team here at 425 were wonderful, and always so helpful. They made everything such a pleasure and were always so responsive, from the leasing team through to the maintenance guys, and from the very fist time i stepped through the door. I am so grateful to them.
Reviewed on: 7/26/2019We have loved living here. We are only moving because we have to. I will say if we had stayed, paying for an additional parking space would have put a strain on the budget.
Reviewed on: 7/18/2019The team has been nothing but great since moving in 2 years ago.
Reviewed on: 7/8/2019Its been great living here. I will miss it. Staff wonderful, location, great, and the buildings vibe is also. Thank you for a great three years.
Reviewed on: 6/26/2019Amazing time! Great team! Amazing past two years :
Reviewed on: 6/26/2019The whole team is great - every request weve submitted has been completed incredibly quickly. Special shoutout to Baltazar for being an all-around awesome guy.
Reviewed on: 5/20/2019The team at 425 Broadway is fantastic! Every single person is very friendly and welcoming and most importantly, quick to respond to any questions or needs.
Reviewed on: 5/14/2019With every interaction, each team member is incredibly kind, professional, helpful, responsive, and friendly. Melissa is always prompt to respond to emails. Baltazar my leasing agent continues to be friendly and consistently helpful to ensure that Im satisfied and my living needs are met. Veronica and Isa are always helpful as well.
Reviewed on: 4/22/2019All of the team are friendly and always ready to go the extra mile to help out. They respond to requests immediately ad are always looking to keep the experience of living at 425 pleasurable.
Reviewed on: 4/10/2019Amazing team that works here!!! I am dishearten to move - it was a wonderful place!
Reviewed on: 3/28/2019The team has gone out of their way to accommodate my move and every single one of my requests. Amazing experience!
Reviewed on: 2/19/2019Veronica has done an amazing job cultivating a pleasant, warm, safe, and inviting atmosphere in the building community. Definitely happy living at 425 Broadway!
Reviewed on: 1/29/2019All of the property management has been wonderful!
Reviewed on: 11/20/2018You guys are always going above and beyond to get things done!!
Reviewed on: 11/3/2018Always polite and helpful
Reviewed on: 10/23/2018The staff has been very accommodating and has helped out every time I have asked. Two thumbs up!
Reviewed on: 10/7/2018Good service. Friendly Staff. Well kept property
Reviewed on: 9/7/2018The team have been wonderful - flexible and friendly and super helpful with every possible question and element of the move in and settling in.
Reviewed on: 9/4/2018I loved living at 425 Broadway! Your staff is the best. Always smiling and always on top of things. Ill miss being a resident!
Reviewed on: 8/13/2018Excellent service. Has exceeded expectations.
Reviewed on: 7/7/2018We absolutely love living at 425 Broadway. Everyone who works here is amazing and really goes above and beyond to help out in any way they can!
Reviewed on: 7/5/2018I HAVE LOVED LIVING HERE! I AM MOVING AS I NEED TO FOR WORK. I AM VERY GRATEFUL FOR THE AMAZING SERVICE I HAVE HAD HERE.
Reviewed on: 6/5/2018Everything I have asked for has been done in an efficient, pleasant, and timely manner and the Team has been a pleasure working with.
Reviewed on: 5/17/2018Baltazar and Melissa and team have been great to work with - so accommodating!!
Reviewed on: 5/12/2018We have lived at 425 Broadway for a couple of weeks now. The leasing team is very friendly, always available for questions going that extra mile for helping us getting settle in the apartment. Highly recommend.
Reviewed on: 4/23/2018It has been a pleasure living here, I will miss this staff so much when I move to WA. Great experience!!
Reviewed on: 4/10/2018Everyone has been very nicehelpful, but specifically Balthazar and Victoria have been very nice to work with and super helpful.
Reviewed on: 4/5/2018This has been a wonderful community to live in and the office staff is exceptional, always so helpful and friendly. I will miss living here as I have to move to another state.
Reviewed on: 4/5/2018We love the building and our unit. Leasing office, maintenance and cleaning staff have all been wonderful.
Reviewed on: 4/4/2018Everyone at 425 broadway goes above and beyond for us! Very professional, helpful, and trustworthy.
Reviewed on: 1/25/2018Everyone is always friendly and goes above and beyond to help!
Reviewed on: 12/3/2017I love love the staff! Everyone is extremely friendly, they always have a happy face on, they always make sure we are okay and don’t need anything. Whenever I need something, they get it done right away. Great staff!
Reviewed on: 11/29/2017Thank you again for being such fantastic hosts - Ive truly enjoyed my time there and youre a terrific team who I will recommend to anyone considering moving to Santa Monica. Youre simply the best.
Reviewed on: 5/27/2017Loved living there. Everyone in office was very nice and professional. Just needed to move back home for awhile.
Reviewed on: 3/30/2017Baltazar, Mark, Tony and the entire staff has hone out of their way to make sure were happy with our unit. Extraordinary customer service...unlike any Ive ever seen at an apt complex. Very pleased.
Reviewed on: 3/17/2017425 Broadway has more than met our expectations in our first 6 weeks. The front desk, Casey, Aaron,Balthazar, and Mark are extremely helpful and our requests for service have been met promptly and efficiently by Jason and his fine team. The overall upkeep of the building by Dora and the other women is outstanding.
Reviewed on: 2/8/2017Staff at 425 Broadway in Santa Monica is the best. Baltazar, Jesse and Mark are awesome. Thank you guys for the good your hospitality.
Reviewed on: 1/18/2017Barthazar is amazing. He needs to be promoted!!!!
Reviewed on: 12/15/2016Thank you very much Baltazar, Mark and Caey you guy are the best you guy give me a good and warm home, you guys give me a very easy and I will send all my people to come to live here in this community, you are the only community to give us chance to live here in US. In particular Baltazar is the best in the entire community he is very patient with us thank you again.
Reviewed on: 11/2/2016I have been very impressed with everyone who works here at 425 Broadway! Mark Austin first showed my mom and I around when the apartments were being renovated and answered any questions we had and sold us on the apartment I now live in. He truly listened to what we we're looking for and was very knowledgable about 425 and Equity - ultimately picking us out the best floor plan and apartment. Even when there were issues with the Santa Monica inspector delaying our move-in, Mark kept up communication and kept us in the loop which then lead to a seamless move-in from Casey. Mark's outstanding attitude spoke towards the 425 crew as a whole and he truly sold us on this wonderful apartment! After moving in, I am constantly asked if I need help with anything and if everything is good with my apartment, all by Baltazar, Mark, Aaron, and Casey. Everyone who works in this building is friendly, approachable, and professional - truly making the living experience one of a kind. As a recent Pepperdine graduate, I have recommended 425 to my friends who will be graduating next summer - not just for the location or beautiful amenities, but for the amazing staff that keeps everything together here! Very grateful, thanks for everything! Sarah Dilts
Reviewed on: 9/20/2016thank you so much!!! best place ever
Reviewed on: 8/9/2016Equity's leasing Office staff excel in their work and are to be commended. Five stars to Baltazar, Mark and Casey who are courteous, efficient and professional. My wife and I have lived here for two years and are very satisfied with our apartment,the building's excellent amenities and it's convenient location.
Reviewed on: 4/5/2016Everyone at the leasing office has been very friendly, professional, and quick to respond if there is anything I need.
Reviewed on: 11/3/2015The staff at Equity Residential is phenomenal. They are always warm and inviting whenever I see them. Not to mention they're always super helpful and accommodating.
Reviewed on: 9/12/2015The apartment building is nice but the main reason living here has been enjoyable has been because of Mark in the office. He is super sweet and always on top of anything I need!
Reviewed on: 8/12/2015The leasing office team is great. The guys are always friendly and do their best to help resolve issues as soon as possible. Thanks to all!
Reviewed on: 4/15/2015The service staff at 425 Broadway is amazing. They're very responsive and extremely helpful. They've made the experience even more enjoyable.
Reviewed on: 4/9/2015Office staff is amazing-- they are always responsive and helpful and go beyond what's needed to ensure my needs are met.
Reviewed on: 2/26/2015Benny, Baltaza , Manny and Mark are very nice and helpful !
Reviewed on: 1/1/2015I am so grateful for the incredible staff and service workers. They are so attentive, professional and kind. What a fabulous luxury to have them available!!
Reviewed on: 12/25/2014Very satisfied with residing the our apartment and enjoying the amenities. The service of the leasing office was exemplary and we appreciate the helpful, warm, friendly and courteous service that was extended to us by all the staff Special thanks goes out to Benny, Balthazar, Mark and Manny...they are truly professional ambassadors of Equity Residential Apartments.
Reviewed on: 9/18/2014What a wonderful place to live! I couldn't be happier and the property management team is amazing!!
Reviewed on: 6/22/2014Office staff is great. Benny, Manny, Mark , & Baltazar all do an amazing job. Carlos & Alfredo in maint are amazing...
Reviewed on: 5/15/2014I think the office staff is great at 425 Broadway.
Reviewed on: 2/8/2014Sabena Adeh and Mark Austin were very helpful when we were moving in.
Reviewed on: 9/23/2013Love your staff here! Maricela , Sabina and Mitch always remember my name and say hi - they are all so sweet!
Reviewed on: 7/26/2013The architecture of the building is fantastic. I have never seen such a beautiful building in my life.
Reviewed on: 6/3/2013Love living here! Office staff, especially Mark, always helpful and friendly! Perfect location!
Reviewed on: 5/1/2013Too good to be true.
Reviewed on: 3/12/2013