• 345 S. Alexandria Avenue Los Angeles CA 90020
  • (213) 335-6455

The Cleo Apartments Reviews

Reviews are based on experiences of actual residents.

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3.8 / 5 based on reviews from actual residents and their experience living with us.

Maintenance Staff

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Building Quality

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Grounds

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Md Towhidul I

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Verified resident as of 8/1/2023

They are very helpful

Reviewed on: 8/20/2023

Mohammad M

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Verified resident as of 3/1/2023

Very good

Reviewed on: 4/8/2023

Joel R

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Verified resident as of 03/2017

Your team meets my expectations of regular sanitation and maintenance.

Reviewed on: 11/28/2022

James J

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Verified resident as of 02/2022

Very nice and accommodating staff. Maintenance upkeep and email notifications of work and office hours.

Reviewed on: 11/21/2022

Desianae D

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Verified resident as of 9/2020

I love my new place so much !! And Mari has been so helpful every time I call the Cleo or email her !! Absolutely love it here

Reviewed on: 10/5/2020

Jessica J

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Verified resident as of 2/2019

The staff especially Mari has been helpful and attentive to the repairs and different needs.

Reviewed on: 7/15/2020

Paweena P

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Verified resident as of 11/2019

Safe, clean, convenient, quiet

Reviewed on: 7/1/2020

Cassandra C

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Verified resident as of 3/2019

We truly love going to the office. She is sweet and personable. She always goes out of her way to help get whatever her issue is resolved. You can truly tell that she cares about the well-being of the people who live here. We really appreciate her service!!

Reviewed on: 11/14/2019

Jamika W

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Verified resident as of 11/2018

The team is accessible when needed.

Reviewed on: 8/5/2019

Jennifer K

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Verified resident as of 11/2017

the leasing office is really great solving issues and my concerns. Maintenance is pretty quick, too.

Reviewed on: 6/21/2019

Carmen D

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Verified resident as of 4/2019

Tenicia has been nothing but kind and patient with our questions about moving in! Sam in Maintenance is diligent in updating us when we have problems with appliances.

Reviewed on: 4/28/2019

Wesley B

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Verified resident as of 3/2019

My family has been very satisfied with the whole Cleo Team.

Reviewed on: 4/4/2019

Ian Justin G

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Verified resident as of 7/2016

Tenicia is is amazing, very professional and prompt.

Reviewed on: 3/16/2019

Jenny H

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Verified resident as of 6/2018

Excellent customer service and friendly front desk Tenicia she is very nice person and very professional.

Reviewed on: 3/8/2019

Noor K

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Verified resident as of 1/2019

She is very professional and helpful person. thanks

Reviewed on: 2/15/2019

Maria G

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Verified resident as of 4/2009

Tenicia is wonderful. She answers emails and is available to answer questions or provide assistance.

Reviewed on: 2/14/2019

Ariel H

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Verified resident as of 9/2018

All of the people who work at Cleo are sweet, friendly, and extremely hard workers. Any help I’ve needed hey have come promptly!

Reviewed on: 10/5/2018

Armando M

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Verified resident as of 6/2018

It was a pleasure live there

Reviewed on: 10/3/2018

Lina C

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Verified resident as of 11/2016

Always willing to help when needed.

Reviewed on: 7/27/2018

Eley G

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Verified resident as of 11/2017

Tenicia is always very welcoming and willing, and consistently delivers results.

Reviewed on: 7/16/2018

Zhanpeng H

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Verified resident as of 7/2017

Hi, we love Cleo a lot, but we have to move because it is still far away from our school... I want to move somewhere near USC. Thank you for your service and all the things.

Reviewed on: 6/29/2018

Sergei T

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Verified resident as of 8/2017

Tenicia has been great and been quick to answer any questions I have.

Reviewed on: 3/30/2018

SEBASTIAN S

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Verified resident as of 7/2017

Tenicia and Eliyah have been more than helpful and patient with me.

Reviewed on: 3/6/2018

Jose C

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Verified resident as of 4/2017

Good service

Reviewed on: 12/13/2017

Alex A

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Verified resident as of 10/2017

Tenecia does a great job answer all of my questions and helping whenever she can.

Reviewed on: 11/23/2017

Nathan T

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Verified resident as of 10/2017

The move in was very smooth! Tenicia was very helpful in the process, and really got us into our new apartment with ease.

Reviewed on: 11/14/2017

Nontajit L

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Verified resident as of 7/2016

Tenicia has been very helpful

Reviewed on: 8/6/2016

Ji Yeon K

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Verified resident as of 12/2015

I've moved here from Hampshire Place and Suzy unnie has been very helpful. She referred me here and also helped me to move here. She's very kind and very patient with me. I love my new home here

Reviewed on: 1/10/2016

Stacy D

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Verified resident as of 8/2015

Very pleased. Colleen and Richard are fantastic!

Reviewed on: 8/26/2015

Kristine T

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Verified resident as of 5/2015

I absolutely love it here at the cleo. I have been living in koreatown on and off since 2002. I love the neighborhood and its convenience to everything in the city. But I absolutely love the cleo because it offers everything you need in a home and Colleen (the leasing officer ) and Frank (senior maintenance technician ) are very curtious in making sure I am comfortable in my new home. And it's so clean. As well as any outside noise from other units is almost unnoticeable. That's sometimes very hard to find in a large city as well as apartment community. I am extremely happy with our decision to have me and my dog Pikachu reside in the cleo. Thank you ??

Reviewed on: 6/21/2015

Benigno D

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Verified resident as of 3/2014

I am satisfied with equity residential management, in fact, I am moving to another equity residential property.

Reviewed on: 2/27/2015

Jung Wha Y

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Verified resident as of 5/2011

Overall i'm satisfied living here

Reviewed on: 2/27/2015

In Suk S

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Verified resident as of 1/2015

Colleen was very professional and listened to what we need. She help us with everything from giving us number to call electric and gas company. Help us with insurance. She was very kind and give us much information.

Reviewed on: 1/28/2015

Jaron P

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Verified resident as of 10/2014

Overall satisfactory especially with the surrounding area. Feels safe within the apartment community.

Reviewed on: 10/22/2014

David P

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Verified resident as of 11/2012

More than the physical building, it's the people and services which matter. Colleen Chang exemplifies outstanding customer service. All requests have been fulfilled efficiently and with the utmost professionalism. I'm sure it's difficult to manage all the details from a large apt community and she has made it a joy living at The Cleo!

Reviewed on: 6/27/2014

Izabela Cristina C

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Verified resident as of 1/2014

Completely satisfied and happy for choose The Cleo apt for live. Happy as well with the manager that treat us very sweet. I'm appreciating everything in this communitie.

Reviewed on: 2/18/2014

Megan T

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Verified resident as of 8/2013

My apartment is great so far and Colleen was very helpful from beginning to end.

Reviewed on: 8/24/2013

Jae Young C

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Verified resident as of 6/2013

Colleen was very professional and accomodating. Thank you for a pleasant experience.

Reviewed on: 7/18/2013

Sidney N

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Verified resident as of 5/2012

Colleen Chang has been the best to work with. Looking forward to having her as my apartment manager in the future

Reviewed on: 4/18/2013

Chelsey W

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Verified resident as of 7/2012

Colleen has been wonderful helping me at the Cleo Apts. on Alexandria. She makes herself always available to speak and to be of any assistance needed. She's truly a gem to have and has made my stay wonderful !

Reviewed on: 2/11/2013

Marife B

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Verified resident as of 11/2009

I really love this place.

Reviewed on: 10/12/2012

Chelsey W

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Verified resident as of 7/2012

Colleen was the best at helping me with my apartment search . She was very informative and helpful . She took extra time to make sure I could find the best apartment that suits my needs ! Very happy with my experience !

Reviewed on: 8/8/2012

Lucy L

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Verified resident as of 6/2012

Colleen is very responsive and patient. She’s an amazing leasing associate and honestly the best one i’ve had in my living experiences. Overall she made it simple, on point, and made it a very smooth process regarding my move in.

Reviewed on: 7/19/2012

Silvana T

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Verified resident as of 10/2011

When I called/submitted online for maintenance, they came the next day, which is very professional and responsive service. I am very satisfied.

Reviewed on: 5/22/2012

Jung Wha Y

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Verified resident as of 5/2011

i am very satisfied living at the cleo.

Reviewed on: 12/29/2011

Silvana T

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Verified resident as of 10/2011

Quiet, good neighborhood, clean, very responsive and professional service maintenance.

Reviewed on: 11/22/2011

Javier I

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Verified resident as of 9/2011

So far my move in to The Cleo has been great!

Reviewed on: 10/10/2011

Ki Hyun C

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Verified resident as of 8/2011

the apartment is in good shape, and the manager is kind

Reviewed on: 10/5/2011

Jung Wha Y

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Verified resident as of 5/2011

i am very satisfied with this apartment community.

Reviewed on: 6/17/2011

Allanna W

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Verified resident as of 4/2011

My experience with The Cleo and Equity Properties has been exceptional. From the office staff to the neighbors. I must say The Cleo exceeds my expectations by far! Keep up the good work.

Reviewed on: 5/21/2011

Felix R

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Verified resident as of 12/2008

It's been a pleasure living at The Cleo. Thank you very much.

Reviewed on: 1/2/2011

Bach H

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Verified resident as of 12/2010

We like living here a lot! Thank you!

Reviewed on: 12/31/2010

Ennas H

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Verified resident as of 3/2010

Nice building. Decent people.

Reviewed on: 12/24/2010

Michelle P

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Verified resident as of 10/2010

I am very satisfied with my new home. I feel happy to be living at this location.

Reviewed on: 11/22/2010

Gissela C

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Verified resident as of 11/2009

I have lived here for almost 2 years, staff is friendly and efficient. Happy to be here. My request have been taken care fast too.

Reviewed on: 6/14/2010

Hwanhee C

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Verified resident as of 9/2008

Manager,Selena Harris, is doing a good job so far. Please keep it up.

Reviewed on: 3/17/2010

Jin J

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Verified resident as of 12/2009

We like to living in The Cleo.

Reviewed on: 12/24/2009